Graphic Designer - Presentations (Nights)

📍 Job Overview

Job Title: Graphic Designer - Presentations (Nights)

Company: RR Donnelley (Williams Lea)

Location: Wheeling, West Virginia, United States

Job Type: Full-time

Category: Presentation Design / Graphic Operations

Date Posted: May 11, 2026

Experience Level: 0-2 Years

Remote Status: On-site

🚀 Role Summary

• This role focuses on the specialized creation and refinement of presentation materials, demanding a keen eye for visual design and a strong command of presentation software.

• The position involves meticulous attention to detail in document production and error correction, ensuring all client-facing materials meet high standards of quality and brand consistency.

• Requires proficiency in managing multiple projects simultaneously, prioritizing tasks effectively to meet tight deadlines within a fast-paced operational environment.

• The core function is to support clients, particularly in the legal, banking, and professional services sectors, by transforming raw data and concepts into polished, impactful visual presentations.

📝 Enhancement Note: This role is classified under Graphic Operations due to its direct involvement in the production and quality assurance of visual assets that support client business functions, rather than purely creative marketing design. The emphasis on "nights" and "presentation services" suggests a BPO (Business Process Outsourcing) or specialized support function within a larger service organization.

📈 Primary Responsibilities

• Presentation Creation & Editing: Design, create, edit, and error-correct pitch books, client materials, and other presentation documents primarily using Microsoft PowerPoint, ensuring adherence to client branding guidelines.

• Workflow Management: Utilize appropriate logging and tracking software to manage all presentation work from intake to completion, ensuring efficient job lifecycle management.

• Quality Assurance: Perform thorough quality assurance checks on own work and potentially the work of others to guarantee accuracy, consistency, and client satisfaction.

• Client Communication: Proactively communicate with team members, leads, supervisors, or clients regarding job status, potential issues, or deadline concerns.

• Process Adherence: Follow established procedures, standards, and formats for all presentation requests to ensure consistent service delivery.

• Technical Proficiency: Demonstrate and maintain proficiency in using necessary equipment, technology, software, and hardware to perform job functions effectively.

• Problem Solving: Troubleshoot basic software or hardware issues and understand when to escalate more complex problems to a supervisory level.

• Continuous Improvement: Contribute to fostering a proactive environment of continuous service enhancement and relationship building with the client.

• Confidentiality: Handle sensitive and/or confidential documents and information with the utmost discretion and adherence to policy.

• Cost Efficiency: Use equipment and supplies in a cost-efficient manner, aligning with operational best practices.

📝 Enhancement Note: The responsibilities highlight a blend of design execution and operational workflow management, typical of roles within a business process outsourcing environment that specializes in client support services. The emphasis on "tracking software," "error correction," and "client satisfaction" points to a focus on efficiency and service level agreements.

🎓 Skills & Qualifications

Education:

Experience:

Required Skills:

• Presentation Software: Advanced proficiency in Microsoft PowerPoint for creating, editing, and enhancing presentations, pitch books, and related materials.

• MS Office Suite: Strong skills in Microsoft Excel and Visio, in addition to PowerPoint, for data integration and diagrammatic representation within presentations.

• Document Editing: Ability to proofread and edit multiple document types with a high degree of accuracy in grammar, spelling, and composition.

• Visual Design Fundamentals: Understanding of design principles relevant to presentations, including layout, typography, color theory, and brand consistency.

• Attention to Detail: Exceptional ability to identify and correct errors, ensuring a polished and professional final product.

• Time Management: Proven ability to manage multiple projects simultaneously, prioritize tasks effectively, and meet strict deadlines in a fast-paced environment.

• Organizational Skills: Strong organizational capabilities to manage job requests, track progress, and maintain order in a high-volume workload.

• Customer Service: Excellent customer service skills to build and maintain strong client relationships, understand needs, and deliver satisfactory results.

• Communication Skills: Professional verbal and written communication skills for effective interaction with team members, supervisors, and clients.

• Problem-Solving: Good problem-solving skills with the ability to identify issues and escalate them appropriately.

Preferred Skills:

• Adobe Creative Suite: Familiarity with Adobe PDF, Illustrator, and Photoshop for advanced graphic manipulation or asset creation that may be integrated into presentations.

• Workflow Tools: Experience with logging or tracking software used in production or service environments.

• Industry Experience: Prior experience supporting clients in legal, financial services, or professional services sectors.

📝 Enhancement Note: The specific mention of "legal, banking or large corporate environment" suggests that experience with the types of documents and presentation needs common in these sectors (e.g., pitch books, compliance materials, investor reports) will be highly valued. The inclusion of Adobe Creative Suite as a preferred skill indicates potential for more complex visual elements within presentations.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Presentation Samples: A curated collection of presentation decks (e.g., pitch books, investor decks, internal reports) showcasing design skills, clarity of information, and brand adherence.

• Before & After Case Studies: Examples demonstrating the transformation of raw data or initial drafts into polished, professional presentations, highlighting the impact of design and editing.

• Process Documentation Examples: If available, samples of how projects were managed or tracked, showing an understanding of workflow and quality control.

• Problem-Solving Scenarios: Brief descriptions or examples of how complex presentation requests were handled or challenges were overcome.

Process Documentation:

• Workflow Design: Evidence of understanding how to manage a project from intake through delivery, including task prioritization and timeline management.

• Quality Control: Demonstrated ability to implement and follow quality assurance processes to ensure accuracy and consistency in delivered work.

• System Utilization: Familiarity with or ability to quickly learn and utilize specific tracking or logging software for project management.

📝 Enhancement Note: For this role, a portfolio should emphasize the practical application of design skills within an operational context. It's less about pure artistic expression and more about the ability to translate client needs into functional, visually appealing, and error-free presentations efficiently. The focus is on the "production" aspect of graphic design.

💵 Compensation & Benefits

Salary Range: $35,360 - $37,440 annually

Benefits:

• Medical Coverage

• Dental Coverage

• Vision Coverage

• Paid Time Off (PTO)

• Disability Insurance

• 401(k) with Company Match

• Life Insurance

• Other Voluntary Supplemental Insurance Coverages

• Parental Leave

• Adoption Assistance

• Tuition Assistance

Working Hours:

• Shift: 3rd Shift (Nights)

• Schedule: Monday - Thursday, 9:30 PM - 8:00 AM (This totals 44 hours per week, suggesting potential for overtime pay).

• Flexibility: Due to the fixed night shift schedule, flexibility is limited to the specified hours, but the structure provides a consistent work pattern.

📝 Enhancement Note: The annual salary range is for a full-time position, and the working hours (44 hours per week) strongly suggest that overtime pay will be a significant component of the total compensation, especially given the night shift differential. The benefits package is comprehensive, offering a strong safety net and long-term financial planning options.

🎯 Team & Company Context

🏢 Company Culture

Industry: Business Support Services, Graphic Design, Document Production, Information Services. RR Donnelley (Williams Lea) operates within the Business Process Outsourcing (BPO) sector, specializing in essential support functions for various industries.

Company Size: RR Donnelley is a large, established global corporation. Williams Lea, as part of RRD, benefits from this scale. This implies a structured environment with established processes and opportunities for growth within a large organizational framework.

Founded: Williams Lea has a legacy of over 200 years, and RRD itself has a long history in print and business services. This deep heritage suggests stability, established operational methodologies, and a focus on long-term client relationships.

Team Structure:

• Operations Focus: The role is part of a presentation design team that functions as an operational support unit for clients.

• Reporting: Likely reports to a Team Lead or Supervisor responsible for presentation services or production operations.

• Collaboration: Close collaboration with other presentation associates, quality assurance specialists, and potentially client-facing account managers. Cross-functional interaction with other service delivery teams within Williams Lea/RRD might also occur.

Methodology:

• Service Delivery: Emphasis on meeting service level agreements (SLAs), ensuring timely and accurate delivery of presentation materials.

• Process-Driven: Operations are guided by established procedures, standards, and tracking systems to ensure efficiency and consistency.

• Client-Centric: All efforts are geared towards meeting client specifications and enhancing client operational efficiency through reliable support services.

Company Website: https://www.rrd.com/ (Williams Lea is a part of RRD)

📝 Enhancement Note: The company culture is likely to be professional, process-oriented, and focused on service delivery excellence, reflecting its BPO nature and long history. The emphasis on "people-powered" suggests that while processes are key, employee contribution and teamwork are also valued.

📈 Career & Growth Analysis

Operations Career Level: This role is an entry-level to junior associate position within the operations and graphic production domain. It's ideal for individuals starting their careers in design-related support or those looking to specialize in presentation production.

Reporting Structure: The role typically reports to a Presentation Supervisor or Team Lead, who oversees the operational aspects of presentation creation and client service delivery.

Operations Impact: The Presentation Associate directly impacts client operational efficiency by ensuring that critical business communications (presentations, pitch books) are produced accurately, on time, and to a high standard. This supports client sales, client relationship management, and internal communication efforts.

Growth Opportunities:

• Specialization: Develop deep expertise in presentation design software (PowerPoint, Adobe Suite) and best practices for various industries (legal, finance).

• Senior Associate/Lead: Progress to a Senior Presentation Associate or Team Lead role, taking on more complex projects, mentoring junior staff, and potentially managing workflow.

• Quality Assurance: Move into a dedicated Quality Assurance role within the presentation production team.

• Client Services: Transition into client-facing roles, leveraging operational understanding to manage client accounts or projects more directly.

• Cross-Training: Opportunities to learn other document production or business support services offered by Williams Lea/RRD.

📝 Enhancement Note: Growth paths are likely to be within specialized operational functions or team leadership roles within the BPO structure, rather than traditional creative agency advancement. The focus is on mastering operational efficiency and service delivery within a defined scope.

🌐 Work Environment

Office Type: This is an on-site position, likely within a dedicated production facility or office space managed by RR Donnelley/Williams Lea. The environment is expected to be professional and geared towards focused work.

Office Location(s): Wheeling, West Virginia. This specific location is identified for the role.

Workspace Context:

• Collaborative Environment: While individual focus is necessary for detailed design work, the role requires collaboration with team members and supervisors for workflow management, problem-solving, and quality assurance.

• Technology & Tools: Access to necessary hardware, software (Microsoft Office Suite, potentially Adobe Suite), and tracking systems is provided to facilitate job functions.

• Team Interaction: Regular interaction with colleagues on the same shift and communication with supervisors for guidance and issue resolution. The night shift nature may mean a smaller on-site team during operating hours.

Work Schedule:

• Night Shift: Monday to Thursday, 9:30 PM to 8:00 AM. This consistent night schedule provides a predictable work pattern for those who prefer or can accommodate this timing.

• Operational Focus: The schedule is designed to meet client needs that may span across different time zones or require overnight processing for daily delivery.

📝 Enhancement Note: The on-site nature and night shift indicate a structured operational environment where adherence to schedule and location is critical. The workspace is designed to support high-volume, deadline-driven production services.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your application and resume to assess basic qualifications and experience.

• Skills Assessment: Potential for a practical skills test, likely involving a timed presentation design task using PowerPoint, to evaluate proficiency, speed, and attention to detail.

• Behavioral/Situational Interview: Questions focused on how you handle deadlines, manage multiple projects, solve problems, work in a team, and your customer service approach.

• Portfolio Review: Candidates will be asked to present examples of their past presentation work, demonstrating their design capabilities and understanding of client needs.

• Final Interview: May involve meeting with a hiring manager or department lead to discuss the role, company culture, and career growth.

Portfolio Review Tips:

• Highlight Impact: For each presentation sample, briefly explain the client's objective, your role, the challenges you faced, and the outcome. Quantify improvements if possible (e.g., "reduced revision time by X%").

• Showcase Process: Include examples that illustrate your workflow, such as before-and-after transformations or how you incorporated feedback.

• Focus on Relevance: Prioritize presentation examples that align with the types of work described in the job description (pitch books, corporate materials, legal/financial presentations).

• Demonstrate Software Proficiency: Be prepared to discuss your use of PowerPoint and any other relevant design tools.

• Address Night Shift: Be ready to discuss your comfort and suitability for working a consistent night shift.

Challenge Preparation:

• Timed Design Task: Practice creating a presentation deck from a brief or set of data within a strict time limit, focusing on clarity, design, and accuracy.

• Problem-Solving Scenarios: Prepare to discuss how you would handle common issues like tight deadlines, conflicting feedback, or technical glitches.

• Customer Service Scenarios: Think about how you would respond to a demanding client or manage a project with unclear requirements.

📝 Enhancement Note: The emphasis on a practical skills test and portfolio review suggests that demonstrable ability and past work are critical for this role. Candidates should prepare to showcase their technical skills and operational efficiency in presentation production.

🛠 Tools & Technology Stack

Primary Tools:

• Microsoft PowerPoint: The core tool for this role. Expect to use advanced features for slide creation, animation, master slides, and data integration.

• Microsoft Excel: Used for data analysis and incorporation into presentations, charts, and graphs.

• Microsoft Visio: Potentially used for creating flowcharts, diagrams, and process maps within presentations.

Analytics & Reporting:

• Job Tracking Software: Internal systems for logging jobs, tracking progress, managing deadlines, and reporting on work completed.

• Time Tracking Software: Likely used to monitor time spent on specific tasks or projects for billing and efficiency analysis.

CRM & Automation:

• Internal Workflow/Project Management Tools: Systems used by RR Donnelley/Williams Lea to manage client requests and production workflows.

• Adobe PDF (Acrobat): Essential for working with, editing, and finalizing PDF documents, which are common outputs for presentations.

Preferred Tools:

• Adobe Illustrator: For creating custom graphics, icons, or illustrations that can be imported into PowerPoint.

• Adobe Photoshop: For editing images or creating visual assets for presentations.

📝 Enhancement Note: Proficiency in Microsoft PowerPoint is non-negotiable. Familiarity with Adobe Creative Suite is a strong plus, indicating a candidate's ability to handle more complex visual elements. The use of tracking and workflow software is standard in BPO operations.

👥 Team Culture & Values

Operations Values:

• Excellence in Service Delivery: A commitment to providing high-quality, accurate, and timely presentation services to clients.

• Efficiency and Productivity: Valuing speed and accuracy in production, with an emphasis on managing time effectively to meet deadlines.

• Attention to Detail: A culture that deeply values meticulousness in every aspect of work, from grammar to graphic consistency.

• Teamwork and Collaboration: Fostering an environment where team members support each other to achieve collective goals, especially on the night shift.

• Client Focus: Prioritizing client satisfaction and building strong, reliable relationships through consistent performance.

Collaboration Style:

• Process-Oriented: Collaboration is structured around defined workflows, project handoffs, and clear communication channels.

• Supportive: Team members are encouraged to help each other, particularly during busy periods or when facing challenges.

• Feedback Exchange: Openness to giving and receiving constructive feedback to improve work quality and team processes.

• Shift-Based: Strong emphasis on clear communication and handover between shifts to ensure continuity of service.

📝 Enhancement Note: The culture likely emphasizes reliability, precision, and a strong work ethic, particularly given the night shift and BPO context. Success hinges on being a dependable team player who can execute tasks efficiently and accurately.

⚡ Challenges & Growth Opportunities

Challenges:

• Constant Deadlines: The nature of presentation services often involves urgent requests and tight turnaround times, requiring sustained high performance.

• High Volume Workload: Managing a continuous stream of diverse presentation requests without compromising quality.

• Night Shift Adjustment: Adapting to and maintaining performance on a consistent night schedule.

• Client Specificity: Catering to a wide range of client preferences, branding guidelines, and feedback styles.

• Technical Issues: Troubleshooting software or hardware problems that can disrupt workflow.

Learning & Development Opportunities:

• Advanced Presentation Skills: Deepening expertise in PowerPoint features and presentation design best practices.

• Industry-Specific Design: Learning the nuances of presentation design for legal, financial, and professional services clients.

• Software Proficiency: Gaining experience with Adobe Creative Suite tools for enhanced visual asset creation.

• Operational Process Mastery: Becoming an expert in workflow management, quality assurance, and service delivery within a BPO context.

• Mentorship: Opportunities to learn from experienced team members and supervisors.

📝 Enhancement Note: This role offers a solid foundation in operational graphic production. Challenges are primarily related to managing workload and adapting to the night shift, while growth opportunities focus on deepening technical skills and operational expertise within the specialized presentation services domain.

💡 Interview Preparation

Strategy Questions:

• Presentation Design Approach: "Describe your process for creating a pitch book from a client brief. How do you ensure brand consistency and accuracy?"

  • Preparation: Be ready to walk through your steps, from understanding requirements to final delivery, highlighting your use of templates, style guides, and QA checks.

• Handling Pressure: "How do you manage multiple urgent presentation requests simultaneously? What is your strategy for prioritizing tasks?"

  • Preparation: Discuss your organizational methods, use of tracking tools, and communication strategies for managing expectations.

• Client Interaction: "Imagine a client provides feedback that conflicts with their brand guidelines. How would you handle this situation?"

Company & Culture Questions:

• Night Shift Suitability: "Are you comfortable working a consistent night shift schedule (Monday-Thursday, 9:30 PM - 8:00 AM)? Why?"

  • Preparation: Express your genuine suitability and understanding of the commitment required for this schedule.

• Teamwork: "Describe a time you collaborated with colleagues to meet a tight deadline. What was your role?"

  • Preparation: Provide a specific example highlighting your contribution to a team effort.

• Quality Focus: "How do you ensure the accuracy and quality of your work, especially when under pressure?"

Portfolio Presentation Strategy:

• Storytelling: Frame your portfolio pieces as mini case studies. Explain the objective, your creative/production process, and the impact of your work.

• Quantify Results: If possible, mention metrics such as "reduced revision cycles," "increased clarity," or "met all project deadlines."

• Showcase Software Skills: Be prepared to briefly explain how you utilized specific features in PowerPoint or other tools to achieve the desired outcome.

• Address Experience Gaps: If you have less than a year of formal experience, highlight relevant academic projects, volunteer work, or personal projects that demonstrate your skills.

📝 Enhancement Note: Interviews will likely assess not only design aptitude but also operational readiness, including your ability to work efficiently, accurately, and reliably within a structured production environment, especially during night shifts.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided link on SmartRecruiters.

• Portfolio Customization: Tailor your resume and cover letter to highlight your presentation design skills, proficiency in MS PowerPoint, and any experience in legal, banking, or corporate environments.

• Resume Optimization: Ensure your resume clearly lists your presentation experience, software proficiencies (especially PowerPoint, Excel, Adobe Suite), and any accomplishments related to meeting deadlines or improving accuracy.

• Interview Preparation: Practice answering common interview questions related to design, workflow management, customer service, and working night shifts. Prepare to present your portfolio effectively.

• Company Research: Familiarize yourself with RR Donnelley and Williams Lea's services, particularly their document production and presentation design capabilities, to understand their operational focus.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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