Graphic Designer (eCommerce)

📍 Job Overview

Job Title: Graphic Designer (eCommerce)

Company: Jobgether (on behalf of a partner company)

Location: Singapore

Job Type: Full-time

Category: Marketing Operations / Creative Operations

Date Posted: 2026-03-12

Experience Level: Mid-Level (2-5 years)

Remote Status: 100% Remote

🚀 Role Summary

• This role is deeply embedded within the revenue generation engine, focusing on the creation of high-converting visual assets for eCommerce direct-to-consumer (DTC) brands.

• The position requires a performance-driven designer who can translate marketing strategies into compelling visuals that directly impact key performance indicators (KPIs) such as conversion rates, click-through rates (CTR), and customer acquisition cost (CAC).

• You will operate within an agile growth team, leveraging rapid feedback loops and direct exposure to performance metrics to iteratively optimize designs for maximum revenue impact.

• This is a hands-on, high-output role demanding a blend of creative skill, a strong understanding of performance marketing principles, and proficiency in key eCommerce marketing technologies.

📝 Enhancement Note: While the title is "Graphic Designer," the description strongly emphasizes performance marketing, conversion optimization, and direct impact on revenue, aligning it with a specialized role within Marketing Operations or Creative Operations focused on driving GTM success. The mention of specific platforms like Klaviyo and the focus on conversion-oriented design indicate a high degree of operational integration.

📈 Primary Responsibilities

• Design and build high-performing, mobile-first email campaigns and automated flows within Klaviyo, prioritizing strong visual hierarchy and conversion-focused Call-to-Action (CTA) placement to drive engagement and sales.

• Create static and short-form video ad creatives optimized for social media platforms (e.g., Meta), developing multiple format variations to support A/B testing and continuous iteration for improved ad performance.

• Develop visually striking and "scroll-stopping" ad visuals and thumbnails that effectively capture audience attention while maintaining strict adherence to established brand identity guidelines.

• Design conversion-oriented landing pages that guide users through a seamless journey from initial value proposition to final checkout, optimizing for user experience and conversion rate uplift.

• Collaborate closely with marketing strategists to refine layout, optimize messaging hierarchy, integrate product imagery effectively, and strategically place social proof elements to maximize conversion rates.

• Maintain meticulously organized design files, adhering to strict naming conventions and version control protocols to ensure smooth cross-functional collaboration and efficient asset management.

• Deliver high-quality creative assets within demanding, fast-turnaround timelines, demonstrating adaptability to evolving campaign needs and constructive feedback.

• Analyze performance data and user feedback to inform design decisions and proactively recommend improvements for ongoing optimization of creative assets.

📝 Enhancement Note: The responsibilities clearly highlight a focus on performance metrics and conversion optimization, common in Revenue Operations and Marketing Operations roles. The emphasis on specific platforms like Klaviyo and the direct link between design output and revenue impact are key operational aspects.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a strong foundation in graphic design principles, visual communication, and digital media is expected. Formal education in Graphic Design, Digital Marketing, or a related field is beneficial but secondary to demonstrated practical experience and portfolio strength.

Experience: Minimum of 3 years of professional graphic design experience, with a significant portion focused on eCommerce, direct-to-consumer (DTC) brands, or performance marketing environments.

Required Skills:

• Proven expertise in designing and building email campaigns and automated flows directly within Klaviyo, understanding its capabilities for segmentation and personalization.

• Proficiency in Adobe Creative Suite, including advanced skills in Photoshop and Illustrator for asset creation and manipulation.

• Hands-on experience with video editing tools such as Premiere Pro or After Effects for creating short-form video ad creatives.

• Working knowledge of modern design and prototyping tools such as Figma or Canva for efficient workflow and collaboration.

• Solid understanding of performance-focused design principles, including visual hierarchy, effective hook creation, compelling copywriting integration, and strategic CTA placement.

• Demonstrated ability to manage multiple brand styles concurrently, ensuring consistency, brand integrity, and meticulous attention to detail across all creative outputs.

• Comfortable operating in a fast-paced, agile environment characterized by rapid iteration cycles and collaborative feedback mechanisms.

• Strong organizational skills for managing design files, adhering to naming conventions, and maintaining version control.

Preferred Skills:

• Experience with Shopify page builders such as Replo, Shogun, or similar platforms for rapid landing page development and optimization.

• Familiarity with Meta advertising specifications and best practices for creative asset submission and performance.

• Understanding of creative testing frameworks and methodologies for A/B testing ad creatives and email campaigns.

• Exposure to AI-powered design tools and their application in accelerating creative production and optimization.

📝 Enhancement Note: The emphasis on specific platforms (Klaviyo, Shopify page builders) and performance marketing principles moves this beyond a standard graphic design role into a specialized area of marketing/creative operations, requiring a blend of creative and analytical skills.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing a minimum of 3 years of relevant work, with a strong emphasis on eCommerce and direct-to-consumer (DTC) brands.

• Demonstrated examples of high-performing email templates and automated flows designed and built within Klaviyo, highlighting conversion metrics where possible.

• A collection of advertising creatives (static and video) optimized for social media platforms, illustrating adaptability to different formats and campaign objectives.

• Case studies or examples of landing page designs that clearly articulate the design process, conversion-focused elements, and any measurable impact on user engagement or sales.

Process Documentation:

• Examples of workflow design for managing creative asset production from brief to delivery, including any version control or file management systems used.

• Demonstrations of how design processes were adapted or optimized to meet rapid iteration cycles and fast turnaround timelines in previous roles.

• Showcase of how design feedback was incorporated and how performance data influenced subsequent design iterations.

📝 Enhancement Note: For operations-focused roles, a portfolio is critical. It needs to demonstrate not just aesthetic skill but also process, efficiency, and impact. Highlighting specific tools like Klaviyo and the ability to articulate a design process that leads to measurable results is key.

💵 Compensation & Benefits

Salary Range:

• Estimated Range: USD $60,000 - $85,000 annually, depending on experience and specific qualifications.

• Methodology: This estimate is based on industry benchmarks for mid-level Graphic Designers with specialized eCommerce and performance marketing experience in a remote, global talent pool context, considering the USD compensation and the cost of living in Singapore for comparison against global remote talent markets.

Benefits:

• Competitive Compensation: Paid bi-monthly in USD, providing financial stability and predictable income.

• Paid Time Off (PTO): Up to 14 days of paid time off annually, accrued from the first day of employment, allowing for work-life balance.

• Company Holidays: Recognition and observance of company-designated holidays, in addition to PTO.

• 100% Remote Work Environment: Offers maximum flexibility in choosing a work location and managing personal schedules.

• Performance Metric Exposure: Direct visibility into how creative work impacts key business metrics, fostering a results-oriented mindset.

• Accelerated Professional Growth: Opportunities for close collaboration with marketing strategists and rapid feedback loops to enhance design skills and strategic thinking.

• Diverse Brand Exposure: Opportunity to work with a variety of eCommerce brands, expanding portfolio diversity and industry experience.

Working Hours: The standard working hours are expected to be around 40 hours per week, with a requirement for partial overlap with U.S. Eastern or Pacific time zones to facilitate effective team collaboration.

📝 Enhancement Note: The compensation is explicitly stated in USD, which is important for a remote role based in Singapore. Detailing the PTO and the unique benefit of performance metric exposure adds significant value for operations-minded candidates.

🎯 Team & Company Context

🏢 Company Culture

Industry: The partner company operates within the eCommerce and Direct-to-Consumer (DTC) sector, likely focusing on brands that leverage digital marketing for growth. This industry is characterized by rapid innovation, data-driven decision-making, and a strong emphasis on customer acquisition and retention.

Company Size: While not explicitly stated, the mention of "agile growth teams" and "multiple brand styles" suggests a company that is either a fast-growing startup, an agency serving multiple DTC clients, or a larger organization with distinct brand units. This implies a dynamic and potentially less hierarchical structure.

Founded: Information not provided, but the focus on modern digital marketing tools and rapid iteration suggests a company that is likely established in the digital space, possibly founded in the last 5-15 years, or a more recent agile entity.

Team Structure:

• The operations and marketing teams are likely structured around functional expertise and agile project management. The Graphic Designer will be part of a "growth team" that includes marketing strategists.

• Reporting likely goes up through a Marketing Manager, Creative Director, or Head of Growth, with direct collaboration across marketing, e-commerce, and potentially product teams.

Methodology:

• Data-Driven Design: Decisions are informed by performance metrics, A/B testing results, and customer behavior data.

• Agile Workflow: Iterative design processes with rapid feedback loops and frequent delivery cycles to adapt quickly to market changes and campaign performance.

• Conversion Rate Optimization (CRO): A primary focus on designing assets that directly contribute to increasing conversion rates across digital channels.

Company Website: [Company Website Not Provided - Assumed to be a partner company of Jobgether]

📝 Enhancement Note: Inferring the company's operational style and team structure based on the job description's emphasis on performance, agility, and collaboration is crucial for operations candidates who value efficient processes and clear team dynamics.

📈 Career & Growth Analysis

Operations Career Level: This role represents a mid-level specialization within the creative and marketing operations spectrum. It's a hands-on contributor role where success is measured by the direct impact of creative output on revenue KPIs. It bridges the gap between pure creative design and performance marketing strategy.

Reporting Structure: The Graphic Designer will likely report to a Marketing Manager, Creative Lead, or potentially a Head of Growth, depending on the partner company's structure. They will work closely with Marketing Strategists, and potentially collaborate with other designers, copywriters, and performance marketers.

Operations Impact: The role's impact is directly tied to revenue generation. By creating high-converting ads, emails, and landing pages, the designer directly influences customer acquisition, conversion rates, and ultimately, the profitability of the eCommerce brands they support. Their work is measurable and directly contributes to the company's financial success.

Growth Opportunities:

• Specialization: Deepen expertise in performance-driven design for specific channels (e.g., social media ads, email marketing automation) or industries.

• Skill Expansion: Develop proficiency in additional design tools, video editing techniques, or even basic front-end development for landing pages.

• Strategic Acumen: Gain a stronger understanding of marketing strategy, customer journey mapping, and A/B testing methodologies by working closely with strategists.

• Leadership Potential: With proven success, opportunities may arise to mentor junior designers, lead creative projects, or manage creative workflows for specific brands or campaigns.

• Transition to Ops Roles: The data-driven nature and focus on efficiency could lead to roles in Marketing Operations, Campaign Management, or Creative Operations management.

📝 Enhancement Note: Highlighting the "operations impact" and "growth opportunities" that lean towards strategic understanding and potential transition into operational management roles is valuable for candidates looking for career progression beyond pure design.

🌐 Work Environment

Office Type: This is a 100% remote work environment. This means there is no central office to report to, offering maximum flexibility in terms of location and daily schedule management.

Office Location(s): Not applicable, as the role is fully remote. However, the requirement for partial overlap with U.S. time zones suggests that while the candidate can be located anywhere, they must be able to engage with specific U.S.-based teams during their working hours.

Workspace Context:

• Collaboration: While remote, collaboration is facilitated through digital tools, emphasizing clear communication and proactive engagement with team members. Expect regular virtual meetings, digital whiteboarding sessions, and asynchronous communication via project management tools and chat platforms.

• Tools & Technology: Access to a robust set of digital tools for design, communication, project management, and performance tracking is essential. The company likely provides or expects proficiency in cloud-based collaboration software.

• Interaction: Interaction will be primarily with marketing strategists, other creative team members, and potentially project managers or channel specialists, all within a virtual setting.

Work Schedule: The work schedule is flexible due to the remote nature, but requires approximately 40 hours per week. Crucially, it mandates a partial overlap with U.S. Eastern or Pacific time zones (e.g., 2-4 hours) to ensure real-time collaboration and responsiveness with U.S.-based colleagues.

📝 Enhancement Note: Emphasizing the "remote work environment" and the "partial overlap" requirement is critical for setting expectations about work structure and collaboration in a distributed team.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Likely conducted by Jobgether's AI or a recruiter to assess basic qualifications and alignment with core requirements.

• Hiring Manager/Team Interview: A virtual interview with the hiring manager and/or key team members (e.g., Marketing Strategist, Creative Lead). This will focus on your experience, design approach, and understanding of performance marketing principles.

• Portfolio Review & Design Challenge: A dedicated session to walk through your portfolio, discussing specific projects, your design process, and the impact of your work. You may also be given a small, timed design challenge relevant to eCommerce creatives (e.g., designing a sample ad or email banner) to assess your skills under pressure and your approach to problem-solving.

• Final Interview: Potentially a final discussion with a senior leader or HR to assess cultural fit, discuss compensation, and finalize the offer.

Portfolio Review Tips:

• Curate Strategically: Select projects that directly showcase your experience with eCommerce, DTC brands, email campaigns (especially Klaviyo), ad creatives, and landing pages.

• Quantify Impact: For each project, be prepared to discuss the objective, your role, the design process, and, most importantly, the results. Use metrics like conversion rates, CTR, engagement, or revenue impact whenever possible.

• Highlight Process: Explain your design workflow, how you collaborate with stakeholders, and how you incorporate feedback and performance data.

• Showcase Tool Proficiency: Be ready to discuss your experience with Adobe Creative Suite, Figma, Canva, and specifically Klaviyo, demonstrating your ability to execute within these platforms.

• Adaptability: Include examples that show your flexibility in managing different brand styles and adapting to quick turnaround times.

Challenge Preparation:

• Understand the Brief: If given a design challenge, thoroughly understand the target audience, campaign goal, and any brand constraints.

• Focus on Conversion: Apply performance design principles. Think about hooks, CTAs, visual hierarchy, and clarity.

• Time Management: Practice creating effective assets within tight deadlines. Prioritize key elements.

• Presentation: Be ready to present your challenge solution clearly, explaining your design choices and how they address the brief.

📝 Enhancement Note: Providing specific advice on portfolio presentation and interview preparation tailored to a performance-driven creative role is essential for candidates applying through this channel.

🛠 Tools & Technology Stack

Primary Tools:

• Email Marketing Platform: Klaviyo (mandatory hands-on experience required for building and designing campaigns/flows).

• Design Software: Adobe Creative Suite (Photoshop, Illustrator essential; Premiere Pro, After Effects for video highly desirable).

• Prototyping/Collaboration Tools: Figma (preferred) or Canva (working knowledge).

• E-commerce Platforms/Page Builders: Experience with Shopify page builders (Replo, Shogun, etc.) is a bonus.

Analytics & Reporting:

• Familiarity with analytics dashboards within platforms like Klaviyo, Meta Ads Manager, Google Analytics, or Shopify to understand creative performance.

CRM & Automation:

• While not a primary CRM role, understanding how creative assets integrate into broader marketing automation workflows is beneficial.

📝 Enhancement Note: Explicitly listing the required and preferred tools, especially Klaviyo, is crucial for operations candidates who need to match their skill set to the technology stack.

👥 Team Culture & Values

Operations Values:

• Performance-Driven: A strong emphasis on results and measurable impact. Designs are expected to contribute directly to revenue goals.

• Data-Informed: Decisions are guided by performance metrics, A/B testing outcomes, and customer data analysis.

• Agile & Iterative: Embraces rapid prototyping, quick feedback loops, and continuous improvement to adapt to dynamic market conditions.

• Collaborative: Values close teamwork with marketing strategists and other cross-functional partners to achieve shared goals.

• Efficiency: Focus on delivering high-quality work within tight deadlines and optimizing workflows to maximize output.

Collaboration Style:

• Remote-First & Asynchronous: Relies heavily on digital communication tools (Slack, email, project management software) with an understanding that real-time availability may vary.

• Feedback-Oriented: Openness to constructive criticism and a culture of providing and receiving feedback to enhance creative work and processes.

• Cross-Functional Integration: Designers work hand-in-hand with marketing strategists, requiring strong communication and the ability to translate strategic objectives into visual execution.

📝 Enhancement Note: Aligning team culture and values with operational efficiency, data-driven decision-making, and collaborative execution is key for attracting operations-minded professionals.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Speed and Quality: The need to produce high-quality, high-converting creative assets rapidly within fast-paced campaign cycles.

• Data Interpretation: Translating raw performance data into actionable design insights and making effective design choices based on metrics.

• Remote Collaboration: Maintaining strong connections and effective communication within a fully remote, distributed team, especially with U.S. time zone overlap requirements.

• Brand Consistency Across Diverse Clients: Managing multiple brand identities simultaneously and ensuring consistent application of visual guidelines.

Learning & Development Opportunities:

• Performance Marketing Acumen: Gaining deeper insight into the mechanics of paid social advertising, email automation, and conversion rate optimization strategies.

• Tool Mastery: Advanced training and practical application of Klaviyo, Adobe Creative Suite, and potentially new design/automation tools.

• Strategic Design Thinking: Developing a stronger understanding of marketing strategy, customer psychology, and how design contributes holistically to business objectives.

• Cross-Functional Exposure: Learning from marketing strategists and other growth team members to broaden understanding of the full GTM funnel.

📝 Enhancement Note: Framing challenges as opportunities for skill development and illustrating clear learning paths aligns with the career growth expectations of operations professionals.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you designed an ad creative that significantly outperformed expectations. What were the key design elements and what metrics improved?" (Focus on quantifiable results and design rationale).

• "How do you approach designing an email campaign in Klaviyo for a specific objective, like driving immediate sales or nurturing leads?" (Demonstrate platform knowledge and strategic thinking).

• "Walk us through your process for creating a landing page that aims to maximize conversion rates. What elements do you prioritize?" (Highlight your understanding of CRO principles and user journey mapping).

Company & Culture Questions:

• "What interests you about working with eCommerce brands and driving revenue growth through design?" (Show genuine enthusiasm for the sector and performance impact).

• "How do you stay organized and manage your time effectively in a fully remote, fast-paced environment?" (Highlight your self-management and organizational skills).

Portfolio Presentation Strategy:

• Storytelling: For each project, tell a story: the challenge, your solution, and the outcome. Focus on the why behind your design choices.

• Metric-Centric: Clearly present the KPIs your work influenced. If exact numbers aren't available, discuss the intended impact and the metrics you would track.

• Tool Proficiency Showcase: Be ready to briefly explain how you utilized specific tools (Klaviyo, Photoshop, Figma) to achieve the results.

• Conciseness: Be prepared to present your most relevant work efficiently, respecting the interviewer's time.

📝 Enhancement Note: Tailoring interview preparation to focus on performance metrics, strategic thinking, platform-specific knowledge (Klaviyo), and remote collaboration skills is crucial for this role.

📌 Application Steps

To apply for this operations-focused creative position:

• Submit your application through the provided link on Jobgether.

• Portfolio Customization: Ensure your portfolio prominently features your strongest eCommerce and DTC design work, specifically highlighting your experience with email campaigns (Klaviyo) and performance-driven ad creatives.

• Resume Optimization: Tailor your resume to emphasize keywords related to performance marketing, conversion optimization, eCommerce, Klaviyo, Adobe Creative Suite, and agile workflows. Quantify achievements wherever possible.

• Interview Preparation: Practice articulating your design process, quantifying your impact, and discussing your experience with the required tools. Prepare to present your portfolio with a focus on results and efficiency.

• Company Research: Understand Jobgether's role as a platform and research the general landscape of DTC eCommerce marketing to demonstrate your industry awareness.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.