General Manager & Master Framer

📍 Job Overview

Job Title: General Manager & Master Framer

Company: Jayman Built

Location: Calgary, AB, Canada

Job Type: Full Time

Category: Operations Management / Construction Management

Date Posted: 2026-03-17T13:29:00

Experience Level: 7-10 Years

Remote Status: On-site

🚀 Role Summary

• Oversee and manage the framing operations for approximately 1,000 homes built annually across Edmonton and Calgary, a critical component of the company's Go-To-Market (GTM) strategy for housing delivery.

• Drive operational efficiency and quality control within the framing division, ensuring timely project completion and adherence to construction standards.

• Spearhead recruitment and training initiatives to maintain a sufficient and skilled framing workforce, crucial for scaling production and meeting market demand.

• Implement and enforce robust safety protocols and compliance measures across all framing sites, mitigating risks and ensuring a safe working environment.

• Act as a key liaison between framing crews, superintendents, city inspectors, and management, facilitating seamless communication and problem-solving.

📝 Enhancement Note: This role, while titled "General Manager & Master Framer," has significant operational oversight responsibilities within the construction context. The "Master Framer" aspect points to deep technical expertise, while "General Manager" implies a broader scope of managing resources, personnel, and processes to achieve production targets. This is a hybrid role blending hands-on construction knowledge with strategic operational leadership, directly impacting the company's ability to deliver its product (homes) efficiently and to quality standards.

📈 Primary Responsibilities

• Lead the recruitment, onboarding, and ongoing training of contract and in-house framing crews to meet the company's annual home-building targets.

• Manage and optimize the scheduling and deployment of framing crews to ensure timely completion of house framing across all active construction sites.

• Conduct regular site visits and inspections to monitor work quality, adherence to blueprints, and overall progress, providing constructive feedback and direction.

• Oversee the MasterFRAME equipment leasing program, ensuring availability and proper maintenance of necessary tools and machinery.

• Ensure strict compliance with all safety regulations, including conducting hazard assessments, leading tool-box meetings, and enforcing safe work practices among all framing personnel.

• Collaborate with Jayman superintendents to coordinate framing schedules with other construction phases and trades, ensuring smooth project workflows.

• Liaise effectively with city inspectors to facilitate timely approvals and address any site-specific requirements or concerns.

• Contribute to the development and enhancement of training programs for the framing trade in conjunction with industry associations (CHBA, PHBI) and educational institutions (SAIT/NAIT).

• Perform material take-offs for framing projects to ensure accurate material procurement and cost management.

• Maintain and foster strong relationships with contract framing companies, ensuring performance meets contractual obligations and quality standards.

📝 Enhancement Note: The responsibilities highlight a blend of operational management (recruitment, scheduling, compliance) and technical expertise (blueprint reading, material take-offs, safety). The emphasis on training and program development suggests a strategic component focused on workforce development and maintaining a competitive edge in skilled labor.

🎓 Skills & Qualifications

Education:

• Red Seal Journeyman Carpenter certification is a mandatory requirement.

Experience:

• 7 to 10 years of hands-on framing experience in residential construction.

• Proven experience in a leadership capacity, managing one or more framing crews simultaneously.

Required Skills:

• Crew Leadership & Management: Ability to effectively lead, motivate, and manage multiple framing crews to achieve production targets.

• Technical Framing Expertise: Deep understanding of framing techniques, best practices, and quality standards in residential construction.

• Blueprint Interpretation: Proficiency in reading and interpreting architectural blueprints to guide framing operations accurately.

• Safety Management: Strong knowledge of construction site safety regulations, hazard assessment, and implementation of safety protocols.

• Recruitment & Training: Skill in identifying, recruiting, and training skilled tradespeople for framing roles.

• Stakeholder Communication: Excellent ability to liaise with internal teams (superintendents, management) and external stakeholders (city inspectors, contract crews).

Preferred Skills:

• Material Take-off Proficiency: Demonstrated ability to accurately calculate material requirements for framing projects.

• Equipment Leasing Management: Experience overseeing equipment leasing agreements and ensuring operational readiness.

• Program Development: Experience contributing to the design and implementation of trade-specific training programs.

• Risk Management: Proactive approach to identifying and mitigating potential risks in construction operations.

📝 Enhancement Note: The combination of a Red Seal certification with 7-10 years of experience, including leadership, points to a mid-to-senior level operational role. The emphasis on recruitment, training, and program development indicates a need for someone who can not only manage current operations but also contribute to the long-term sustainability and growth of the framing division's workforce.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Case Studies in Operational Improvement: Showcase instances where you improved framing efficiency, reduced waste, or enhanced safety protocols through specific process changes. Quantify the impact with metrics.

• Crew Management Examples: Demonstrate your approach to leading, training, and managing framing crews, including strategies for performance improvement and conflict resolution.

• Safety Initiative Documentation: Provide examples of safety programs or initiatives you implemented, detailing their effectiveness in reducing incidents or improving compliance.

• Blueprint Interpretation & Project Planning: Illustrate your ability to translate blueprints into actionable framing plans and manage project timelines effectively.

Process Documentation:

• Evidence of developing or refining standard operating procedures (SOPs) for framing tasks, ensuring consistency and quality.

• Documentation of training methodologies and materials used for onboarding and upskilling framing crews.

• Records of performance tracking and reporting for framing crews, including key performance indicators (KPIs) related to productivity, quality, and safety.

📝 Enhancement Note: While this role is hands-on, the "General Manager" title suggests a need to demonstrate strategic thinking and process-oriented management. A portfolio showcasing leadership, operational efficiency improvements, and safety management, backed by quantifiable results, would be highly advantageous.

💵 Compensation & Benefits

Salary Range: $100,000 - $115,000 CAD per year

Bonus Potential: Up to an additional 20% of compensation, paid out monthly and annually.

Benefits:

• Company vehicle with a fuel card.

• Company-provided clothing.

• Four weeks of paid vacation per year.

• Opportunity to participate in a unique Jayman Employee Investment program.

• Employer-matching Group RRSP program.

• Discount programs on Jayman products.

• Flexible health and dental benefits effective immediately.

• Customized annual education and training opportunities.

• Employee discounts on various services and products.

• Social Club events for team building and networking.

• On-site gym facilities.

• On-site parking.

Working Hours: Typically 40 hours per week, with the flexibility required to manage site operations and ensure project deadlines are met.

📝 Enhancement Note: The salary range and bonus structure are competitive for a management role in the construction industry in Calgary. The comprehensive benefits package, including a company vehicle and investment program, reflects Jayman Built's commitment to employee well-being and long-term engagement.

🎯 Team & Company Context

🏢 Company Culture

Industry: Residential Home Building and Construction. Jayman BUILT is a leading home builder in Alberta, recognized for its quality and innovation, with a strong emphasis on customer satisfaction and employee development.

Company Size: Jayman Built builds approximately 1,000 homes per year across Alberta, indicating a significant operational footprint and a large workforce, including numerous trades and management staff.

Founded: Jayman BUILT has been in operation for 45 years, signifying a stable and experienced organization with a long-standing reputation in the market.

Team Structure:

• The MasterFRAME division operates as a specialized unit focused on managing the framing workforce for Jayman BUILT.

• This role likely reports to a senior construction or operations executive within Jayman BUILT.

• The General Manager will oversee contract and in-house framing crews, working closely with Jayman superintendents on various construction sites.

Methodology:

• Operational Excellence: Focus on efficient and high-quality home framing, directly impacting construction timelines and customer satisfaction.

• Workforce Development: Emphasis on recruiting, training, and retaining skilled framing professionals through structured programs and mentorship.

• Safety First Culture: Prioritizing safe work practices and compliance to minimize incidents and ensure a secure working environment.

• Collaborative Approach: Working closely with various departments and external stakeholders to ensure seamless project execution.

Company Website: https://www.jayman.com/ (Note: The provided URL was for ADP recruitment, a general company website is more appropriate for context.)

📝 Enhancement Note: Jayman Built's status as "Builder of the Year" multiple times and a "2025 Best Managed Company" underscores a commitment to excellence, operational efficiency, and strong corporate values. This implies a structured environment where performance is valued, and employees are supported.

📈 Career & Growth Analysis

Operations Career Level: This role represents a significant step into operational management within the construction sector. It combines deep trade expertise with leadership responsibilities, bridging the gap between skilled labor and executive management.

Reporting Structure: The General Manager & Master Framer will likely report to a Director of Operations, VP of Construction, or a similar senior leadership position within Jayman Built. They will directly manage and influence the performance of numerous framing crews.

Operations Impact: This role is critical to Jayman Built's core business of home construction. The efficiency, quality, and timeliness of framing operations directly impact:

• Production Volume: Ability to meet or exceed the target of 1,000 homes per year.

• Cost Management: Control over framing labor and material costs.

• Project Timelines: Ensuring homes are completed on schedule, impacting sales and revenue.

• Quality Standards: Maintaining the reputation and integrity of Jayman Built homes.

• Workforce Capacity: Ensuring a consistent supply of skilled labor to meet demand.

Growth Opportunities:

• Senior Operations Leadership: Potential advancement to roles like Director of Construction, VP of Operations, or similar executive positions within Jayman Built.

• Process Innovation: Opportunity to lead the development of new framing techniques, technology adoption, or training methodologies that can be scaled across the organization.

• Strategic Workforce Planning: Influence company strategy regarding talent acquisition, retention, and development within the skilled trades sector.

• Cross-Functional Leadership: Opportunities to lead or contribute to broader construction or operational initiatives beyond framing.

📝 Enhancement Note: The role offers significant growth potential for individuals with a strong construction background and management aspirations. The company's emphasis on training and development suggests a supportive environment for career advancement within the operations and construction management fields.

🌐 Work Environment

Office Type: This is primarily an on-site role, requiring significant time spent at construction sites in and around Calgary, as well as potential travel to Edmonton. There will also be time spent in an office setting for administrative tasks, recruitment, and meetings.

Office Location(s): The primary work location is Calgary, Alberta, with regular site visits and potential oversight of projects in Edmonton. The company likely has a central office in Calgary for administrative functions.

Workspace Context:

• Field-Oriented: Expect a dynamic work environment involving frequent site visits, direct interaction with crews, and hands-on problem-solving at construction locations.

• Collaborative Hub: The role requires close collaboration with site superintendents, project managers, city inspectors, and framing crews, fostering a team-oriented atmosphere.

• Resource Availability: Access to company vehicles, fuel cards, and potentially on-site facilities like gyms and parking will support the demands of the role.

Work Schedule: While the standard is 40 hours per week, the nature of construction management often requires flexibility to address urgent site issues, manage crew schedules, and ensure project deadlines are met. This may involve early starts, occasional extended hours, or site visits outside standard business hours.

📝 Enhancement Note: The role is heavily field-based, demanding adaptability and a willingness to be present on construction sites. The blend of field and office work requires strong time management and organizational skills.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of resume and cover letter to assess qualifications, experience (Red Seal, years of framing leadership), and alignment with role requirements.

• Technical Assessment/Interview: Discussion focused on framing techniques, blueprint interpretation, material take-offs, and safety protocols. This may involve a practical assessment or detailed scenario-based questions.

• Leadership & Management Interview: Evaluation of recruitment, mentoring, training capabilities, and experience managing crews. Questions will probe problem-solving skills, conflict resolution, and communication strategies.

• Site Visit/Field Assessment: Potential for an on-site visit to observe your interaction with crews or to discuss specific site challenges and solutions.

• Final Interview: Meeting with senior management to discuss overall operational strategy, long-term vision for the framing division, and cultural fit with Jayman Built.

Portfolio Review Tips:

• Quantify Achievements: For any case studies presented (e.g., improving framing efficiency), clearly state the metrics used for measurement and the percentage of improvement or cost savings achieved.

• Demonstrate Leadership: Highlight examples of how you mentored individuals, resolved crew conflicts, or successfully onboarded new team members.

• Showcase Safety Commitment: Present any safety initiatives, training sessions conducted, or instances where your proactive approach prevented incidents. Use specific examples of hazard assessments or tool-box meetings you led.

• Blueprint Interpretation Examples: If possible, include annotated blueprints or project plans that illustrate your understanding and ability to translate them into actionable framing steps.

• Tailor to Jayman's Scale: Frame your experience in the context of building approximately 1,000 homes per year, demonstrating you can handle large-scale operations.

Challenge Preparation:

• Operational Scenario: Be prepared for hypothetical scenarios related to crew shortages, material delays, safety violations, or quality issues on a construction site. Outline your step-by-step approach to resolve them.

• Training Program Outline: Be ready to discuss how you would develop a training module for a specific framing technique or safety procedure.

• Recruitment Strategy: Discuss your approach to sourcing and vetting qualified framing crews in the current labor market.

📝 Enhancement Note: The interview process will likely assess both technical proficiency in framing and management capabilities. A strong portfolio that demonstrates a track record of successful crew leadership, operational efficiency, and safety stewardship will be crucial for standing out.

🛠 Tools & Technology Stack

Primary Tools:

• Construction Management Software: Familiarity with project management platforms used by Jayman Built for scheduling, progress tracking, and communication (e.g., Procore, Buildertrend, or similar).

• Blueprint Reading Software: Proficiency with digital blueprint viewers and annotation tools (e.g., Bluebeam Revu).

• Material Estimation Tools: Experience with software or methods for performing material take-offs.

• Safety Management Systems: Knowledge of digital tools for hazard assessments, incident reporting, and safety compliance tracking.

• Communication Platforms: Standard office suites (Microsoft Office, Google Workspace) for documentation, reporting, and communication.

Analytics & Reporting:

• Spreadsheet Software (Excel/Google Sheets): For data analysis, budget tracking, and basic reporting on crew performance, material usage, and safety metrics.

• CRM (if applicable): While not a traditional CRM role, understanding how to manage relationships with contract framing companies might involve CRM-like principles.

CRM & Automation:

• Workforce Management Tools: Experience with systems or processes for managing a large, often contract-based, workforce.

• Safety Compliance Tracking: Systems for ensuring all crews meet safety standards and have necessary documentation.

📝 Enhancement Note: While specific software is not listed, familiarity with common construction management, blueprint viewing, and data analysis tools is expected. The emphasis is on practical application rather than deep technical expertise in software development or IT.

👥 Team Culture & Values

Operations Values:

• Excellence in Execution: A commitment to high-quality framing that meets or exceeds industry standards and customer expectations.

• Safety as a Priority: Unwavering dedication to ensuring the safety and well-being of all personnel on site.

• Efficiency and Productivity: Driving operational improvements to maximize output and minimize waste within framing operations.

• Teamwork and Collaboration: Fostering a cooperative environment among framing crews, superintendents, and management.

• Continuous Improvement: A proactive approach to identifying opportunities for skill development, process enhancement, and innovation in framing practices.

Collaboration Style:

• Hands-on Leadership: Expect to be actively involved on-site, working alongside crews to provide guidance and support.

• Direct Communication: Clear, concise, and open communication with all stakeholders is essential for effective coordination and problem-solving.

• Cross-Functional Integration: Working seamlessly with site superintendents, project managers, and other trade partners to ensure project continuity.

• Mentorship and Development: A willingness to share knowledge, mentor junior team members, and contribute to the growth of the framing trade.

📝 Enhancement Note: Jayman Built's reputation suggests a culture that values accountability, quality, and employee development. The role requires someone who can embody these values while leading a dynamic and often challenging operational environment.

⚡ Challenges & Growth Opportunities

Challenges:

• Skilled Labor Shortages: Recruiting and retaining a sufficient number of skilled framing crews in a competitive market.

• Project Timeliness: Ensuring framing operations keep pace with ambitious home-building targets while maintaining quality and safety.

• On-site Safety Management: Consistently enforcing safety protocols across multiple diverse crews and sites.

• Balancing Operational Demands: Juggling hands-on site management, recruitment, training, and administrative responsibilities.

• Managing Contract Crews: Ensuring performance, quality, and safety standards are met by external framing contractors.

Learning & Development Opportunities:

• Advanced Construction Management: Deepen expertise in large-scale project management and operational strategy within a leading home builder.

• Leadership Development: Enhance skills in team leadership, talent management, and strategic workforce planning.

• Industry Engagement: Opportunities to work with industry bodies like CHBA and PHBI, influencing training standards and best practices.

• Process Optimization: Lead initiatives to improve framing workflows, material management, and safety protocols.

• Cross-Functional Exposure: Gain broader experience in other aspects of home building operations.

📝 Enhancement Note: This role presents significant opportunities for professional growth, particularly for those looking to advance into senior operational management within the construction industry. Overcoming the inherent challenges of skilled labor and site management will be key to success and development.

💡 Interview Preparation

Strategy Questions:

• "Describe your approach to recruiting and retaining high-performing framing crews, especially in a tight labor market." (Focus on your recruitment strategies, retention incentives, and building relationships.)

• "How would you ensure safety on a busy construction site with multiple framing crews working simultaneously?" (Detail your experience with hazard assessments, tool-box talks, site audits, and enforcing safety policies.)

• "Walk us through a time you had to resolve a significant conflict or performance issue with a framing crew or contractor. What was your approach, and what was the outcome?" (Use the STAR method to demonstrate problem-solving and leadership skills.)

• "How do you interpret blueprints to ensure accurate framing, and what steps do you take if there's a discrepancy or ambiguity?" (Showcase your technical knowledge and problem-solving process.)

Company & Culture Questions:

• "What do you know about Jayman Built's reputation and commitment to quality?" (Research their awards, history, and mission statement.)

• "How do you align with a company culture that emphasizes safety and continuous improvement?" (Connect your personal values and past experiences to these principles.)

Portfolio Presentation Strategy:

• Structure: Organize your portfolio by key responsibility areas (Leadership, Safety, Efficiency, Training).

• Visuals: Use clear, concise visuals (e.g., photos of projects, annotated blueprints if permissible, charts showing improvement metrics).

• Storytelling: For each example, explain the challenge, your action, and the quantifiable result (e.g., "Reduced framing rework by 15% through implementation of new quality checklist").

• Focus on Impact: Emphasize how your contributions directly impacted project timelines, costs, quality, or safety.

• Conciseness: Be prepared to present your key achievements within a limited timeframe.

📝 Enhancement Note: Interviewers will be looking for a blend of deep trade knowledge, strong leadership capabilities, and a proactive, safety-conscious operational mindset. Be ready to provide specific, data-driven examples of your past successes.

📌 Application Steps

To apply for this General Manager & Master Framer position:

• Submit Your Application: Follow the link provided through ADP to submit your resume and any requested supporting documents.

• Tailor Your Resume: Highlight your Red Seal certification, 7-10 years of framing experience, and specific experience leading crews. Quantify achievements related to project completion, safety improvements, and team management.

• Prepare Your Portfolio: Gather examples of your work, focusing on crew leadership, safety initiatives, efficiency improvements, and blueprint interpretation. Quantify results wherever possible.

• Research Jayman Built: Understand their history, values, market position, and recent achievements (e.g., "Builder of the Year" awards) to demonstrate genuine interest.

• Practice Interview Questions: Prepare responses to common interview questions, focusing on behavioral examples and your operational approach to framing management. Be ready to discuss your strategies for recruitment, safety, and efficiency.

⚠️ Important Notice: This enhanced job description has been crafted to provide a comprehensive overview of the General Manager & Master Framer role at Jayman Built, incorporating industry best practices and inferred operational nuances. Candidates should verify all details, especially regarding specific company processes and expectations, directly with the hiring organization.