FULL STACK IT Allrounder, Web Designer im Umgang mit JTL Software (m/d/w)

📍 Job Overview

Job Title: FULL STACK IT Allrounder, Web Designer im Umgang mit JTL Software (m/d/w) Company: Pflanzwerk Deutschland GmbH Location: Neukirchen-Vluyn, Germany Job Type: Full-Time Category: Revenue Operations / Sales Operations / IT Operations Date Posted: 2025-04-26 Experience Level: Mid-Level (2-5 years) Remote Status: On-site

🚀 Role Summary

• This role is a critical hybrid position blending IT operations, web development, and e-commerce system management, with a strong focus on optimizing internal processes using JTL Software solutions.
• The position requires a proactive approach to enhancing shop usability, templating, and backend programming, ensuring seamless integration between JTL Shop, Wawi, and WMS.
• A key aspect involves acting as the internal IT support specialist, diagnosing and resolving technical issues across various systems to maintain operational efficiency.
• The role is instrumental in driving continuous improvement by identifying, proposing, and implementing optimizations for internal workflows and e-commerce functionalities.

📝 Enhancement Note: While the title includes "Web Designer," the core responsibilities and required skills strongly indicate a hybrid IT Operations and E-commerce System Administrator role. The emphasis on JTL Software, process optimization, and IT support suggests a focus on operational efficiency and system integrity rather than purely aesthetic design. The "Allrounder" aspect highlights the need for broad IT capabilities beyond just front-end design.

📈 Primary Responsibilities

• E-commerce System Development & Optimization: Drive the continuous development and enhancement of JTL Shop functionalities, including usability improvements, template design, and integration with JTL Wawi (inventory management) and WMS (warehouse management system).
• Internal Process Automation & Improvement: Analyze, optimize, and automate internal business processes leveraging the capabilities of JTL Software solutions, ensuring data integrity and workflow efficiency.
• IT Support & Troubleshooting: Serve as the primary internal point of contact for all IT-related issues, providing timely and effective technical support to staff, and conducting root cause analysis for recurring problems.
• System Maintenance & Updates: Execute regular maintenance, perform updates for JTL Wawi and other critical systems, and manage test environments to ensure system stability and readiness for deployment.
• Data Management & Integration: Conduct database operations, create and manage import/export routines for various data types, and ensure seamless data flow between different JTL modules and other integrated systems.
• Web Performance & Security: Regularly monitor shop performance, conduct error analysis, and implement necessary fixes or optimizations to ensure a smooth and reliable user experience.
• Cross-functional Collaboration: Act as a key liaison between the IT department, e-commerce team, and JTL Software support, translating business needs into technical solutions.

📝 Enhancement Note: The explicit mention of "Schnittstelle zur JTL Software Shop, Wawi und WMS" (interface to JTL Software Shop, Wawi, and WMS) and "interne Optimierung der Prozesse mit den Möglichkeiten von JTL Wawi und WMS" (internal optimization of processes with the possibilities of JTL Wawi and WMS) strongly suggests a role focused on operational efficiency within an e-commerce context, rather than a traditional web designer focused solely on front-end aesthetics. The responsibilities extend to backend development, system administration, and process automation.

🎓 Skills & Qualifications

Education:

• Completed vocational training (Ausbildung) or a degree in an IT-related field, or a comparable qualification demonstrating a strong technical foundation.

Experience:

• Proven experience in backend programming, with a preference for PHP.
• Hands-on experience working with JTL Software solutions (Shop, Wawi, WMS) is essential for this role.
• Demonstrated ability to manage and optimize internal processes and workflows within an e-commerce environment.
• Experience with database operations and data import/export functionalities.

Required Skills:

• JTL Software Expertise: Deep understanding and practical experience with JTL Shop, JTL Wawi, and JTL WMS for operational tasks and process optimization.
• Backend Development: Proficiency in backend programming, specifically PHP, for custom development and system integration.
• Web Technologies: Solid knowledge of core web technologies including HTML, CSS, and JavaScript for front-end adjustments and templating.
• Database Management: Experience with database operations, including querying and data manipulation.
• IT Support & Troubleshooting: Proven ability to diagnose, troubleshoot, and resolve technical issues across various IT systems.
• Process Optimization: Strong analytical skills to identify inefficiencies and implement process improvements.
• MS Office & Excel: Very good proficiency in Microsoft Office Suite, particularly Excel for data analysis and reporting.
• Communication Skills: Excellent verbal and written communication skills in German, with the ability to explain technical concepts to non-technical stakeholders.
• Teamwork & Independence: Capability to work autonomously on assigned tasks and collaboratively within a team environment.

Preferred Skills:

• Experience with creating and managing data Im- and Exports.
• Familiarity with web hosting environments and server management basics.
• Understanding of e-commerce best practices related to usability and conversion rate optimization.
• Experience with setting up and maintaining test environments.

📝 Enhancement Note: The requirement for JTL Software proficiency is paramount and elevates this beyond a general IT Allrounder role. The emphasis on "Wohnst in JTL Software" (You live in JTL Software) highlights the depth of expertise expected. The "Web Designer" aspect is secondary to the operational and development focus within the JTL ecosystem.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• JTL System Optimization Case Studies: Showcase specific examples of how you have optimized processes, workflows, or functionalities within JTL Shop, Wawi, or WMS to improve efficiency or user experience.
• Backend Development Projects: Present examples of custom backend development, particularly in PHP, that have integrated with or extended e-commerce platforms or ERP systems.
• Data Management & Automation Examples: Provide evidence of your ability to handle data import/export, database tasks, or automate repetitive tasks that streamline operations.
• Problem-Solving Scenarios: Detail a complex IT issue you encountered and resolved, highlighting your troubleshooting methodology and the positive impact of your solution.

Process Documentation:

• Workflow Analysis & Design: Demonstrate experience in analyzing existing operational workflows, identifying bottlenecks, and designing optimized processes, particularly within an e-commerce context.
• System Implementation & Maintenance: Provide examples of tasks related to system updates, test environment setup, and ensuring the smooth functioning of e-commerce platforms.
• Performance Measurement & Reporting: Illustrate how you track and report on the performance of systems or processes you manage, using tools like Excel to analyze data and present findings.

📝 Enhancement Note: Given the role's focus on process optimization and system development within JTL Software, a portfolio demonstrating practical application of these skills is crucial. This should include tangible examples of improvements made, code snippets (if applicable and permissible), and documented outcomes of optimization efforts.

💵 Compensation & Benefits

Salary Range:

• Based on the requirements for a mid-level IT Allrounder with specialized JTL Software expertise in Neukirchen-Vluyn, Germany, a competitive annual salary range would typically fall between €45,000 and €60,000 gross per year. This estimate considers the demand for skilled IT professionals with specific e-commerce software knowledge in the German market, the mid-level experience expectation, and the cost of living in the North Rhine-Westphalia region.

Benefits:

• Flexible Working Hours: The company explicitly welcomes flexible work arrangements, suggesting an adaptable schedule to accommodate personal needs while ensuring operational coverage.
• Variety of Projects: You will engage in diverse and challenging projects, offering continuous learning and professional development opportunities within the e-commerce and IT operations domain.
• Modern Work Environment: Opportunity to work in a contemporary company with a focus on employee well-being and modern operational practices.
• Team Collaboration: Be part of a team that values collaboration, problem-solving, and proactive idea generation.
• Potential for Part-time/Freelance: While Full-Time is listed, the mention of "Egal ob Teilzeit, freie Mitarbeit oder Freelancer welcome" indicates flexibility in employment models, potentially offering adjusted benefits for non-full-time roles.

Working Hours:

• The standard working hours are likely to be around 40 hours per week, consistent with a full-time position. However, the mention of flexible working hours and the welcome for part-time or freelance work suggests adaptability in scheduling.

📝 Enhancement Note: The salary range is an estimate based on industry benchmarks for similar roles in Germany. Actual compensation will depend on the candidate's specific experience, qualifications, and negotiation. The benefits listed are derived from the job description's explicit mentions and common industry offerings for IT roles.

🎯 Team & Company Context

🏢 Company Culture

Industry: E-commerce (specifically plants, plant pots, and garden supplies). This industry is characterized by seasonal demands, a focus on customer experience, and the growing importance of efficient online operations. Company Size: Pflanzwerk Deutschland GmbH is likely a medium-sized enterprise. The need for an "Allrounder" suggests a lean, agile team where individuals wear multiple hats, emphasizing collaboration and direct impact. Founded: While the exact founding date is not provided, the company's established presence in the e-commerce sector implies a history of growth and adaptation to market trends.

Team Structure:

• The IT Allrounder will likely be part of a small to medium-sized IT or operations team, reporting directly to an IT Manager or Operations Lead.
• This role will involve close collaboration with e-commerce managers, marketing teams, and warehouse staff, acting as a critical bridge between technical systems and business operations.
• The "Allrounder" nature suggests a flat hierarchy within the immediate team, encouraging direct communication and problem-solving.

Methodology:

• Data-Driven Operations: The role emphasizes using JTL Software and tools like Excel for process analysis, optimization, and delivering measurable improvements.
• Agile Development & Iteration: The focus on continuous development, testing, and iterative improvements aligns with agile methodologies for software and process enhancement.
• Proactive Problem-Solving: The company expects individuals to not just react to issues but to proactively identify and address potential problems before they impact operations.

Company Website: https://www.pflanzwerk.de

📝 Enhancement Note: The company's focus on e-commerce for garden supplies suggests a culture that values growth, customer satisfaction, and operational efficiency. The "Allrounder" role implies a hands-on, adaptable, and collaborative work environment where initiative is encouraged.

📈 Career & Growth Analysis

Operations Career Level: This position is positioned as a Mid-Level role, suitable for professionals with 2-5 years of relevant experience. It offers a significant opportunity to deepen expertise in e-commerce operations, JTL Software systems, and IT infrastructure management. Reporting Structure: The IT Allrounder will likely report to a Head of IT, Operations Manager, or a similar senior role, providing direct exposure to operational decision-making. Operations Impact: This role has a direct and tangible impact on the company's revenue and operational efficiency by ensuring the smooth functioning of e-commerce platforms, optimizing sales and warehouse processes, and supporting critical IT infrastructure.

Growth Opportunities:

• Specialization in JTL Systems: Become a subject matter expert in JTL Software, a valuable skill in the e-commerce sector.
• Process Engineering Expertise: Develop advanced skills in analyzing, designing, and implementing optimized business processes for e-commerce operations.
• Full Stack Development Skills: Further hone backend (PHP) and front-end (HTML, CSS, JS) development skills within a real-world e-commerce context.
• IT Management Potential: With proven performance, opportunities may arise to take on more responsibility for IT infrastructure, team leadership, or specific project management within operations.
• Cross-functional Leadership: Develop a broad understanding of e-commerce operations, enabling potential transitions into broader GTM or operations management roles.

📝 Enhancement Note: The "Allrounder" nature of the role, combined with specialized JTL Software requirements, provides a strong foundation for career growth within e-commerce operations. The potential for specialization and broader operational exposure makes this a strategic mid-level position.

🌐 Work Environment

Office Type: The role is primarily on-site, indicating a traditional office environment where direct collaboration and team interaction are valued. Office Location(s): Neukirchen-Vluyn, Germany. This location in North Rhine-Westphalia is accessible for local candidates. Workspace Context:

• Collaborative Atmosphere: Expect a workplace that encourages open communication and teamwork, essential for an "Allrounder" role that interfaces with multiple departments.
• Technology & Tools: Access to necessary IT hardware, software licenses (including JTL Software), and potentially a dedicated workspace for IT tasks and development.
• Operational Focus: The environment will likely be dynamic, driven by the demands of e-commerce, with a focus on efficiency and problem-solving.

Work Schedule: Standard full-time hours are expected, but flexibility is implied, allowing for adjustments to accommodate project needs and personal work-life balance.

📝 Enhancement Note: The on-site requirement suggests an emphasis on team cohesion and direct support. While flexibility is mentioned for hours, the core work is expected to be performed at the company's Neukirchen-Vluyn location.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your application and resume to assess core qualifications, especially JTL Software experience and IT background.
• Technical Interview: Likely to involve discussions about your experience with JTL Software, PHP development, web technologies, database management, and IT troubleshooting scenarios. You may be asked to describe your approach to specific operational challenges.
• Portfolio Presentation/Technical Challenge: You may be asked to present relevant projects from your portfolio or complete a practical technical task related to JTL Software, process optimization, or coding.
• Cultural Fit Interview: A discussion to assess your communication style, teamwork abilities, problem-solving approach, and alignment with the company's values and work environment.

Portfolio Review Tips:

• Highlight JTL Expertise: Clearly showcase your direct experience with JTL Shop, Wawi, and WMS. Use specific examples of how you've utilized these tools to solve problems or improve processes.
• Quantify Impact: Whenever possible, provide metrics to demonstrate the positive outcomes of your work (e.g., "reduced processing time by X%", "increased shop uptime to Y%", "automated Z tasks").
• Showcase Process Improvement: Detail your methodology for analyzing and optimizing workflows. Use case studies to illustrate your problem-solving skills and strategic thinking.
• Demonstrate Full Stack Capabilities: Include examples of both backend development (PHP) and any front-end adjustments (HTML, CSS, JS) you've made.
• Prepare for Technical Questions: Be ready to discuss database concepts, common IT issues, and your approach to debugging and system maintenance.

Challenge Preparation:

• JTL Scenarios: Familiarize yourself with common challenges in e-commerce operations using JTL Software, such as data synchronization issues, order processing bottlenecks, or reporting needs.
• Code Snippets: Be prepared to discuss or write simple PHP code snippets related to data handling or basic web functionality.
• Process Mapping: Practice outlining a process flow for common e-commerce operations (e.g., order fulfillment, inventory updates).

📝 Enhancement Note: A strong portfolio that clearly articulates your hands-on experience with JTL Software and quantifiable achievements in process optimization will be key to progressing through the interview stages.

🛠 Tools & Technology Stack

Primary Tools:

• JTL Software Suite: JTL Shop (e-commerce platform), JTL Wawi (ERP/inventory management), JTL WMS (Warehouse Management System). Proficiency here is non-negotiable.
• Programming Languages: PHP (primary backend), HTML, CSS, JavaScript (front-end).
• Databases: Familiarity with SQL databases (likely MySQL or similar) for data management operations.

Analytics & Reporting:

• MS Excel: Extensive use expected for data analysis, reporting, and creating import/export files.
• JTL Reporting Tools: Utilizing built-in reporting features within JTL Wawi and Shop.

CRM & Automation:

• JTL Integration Capabilities: Understanding how JTL systems can integrate with other business tools or custom solutions.
• Data Import/Export Tools: Utilizing built-in or custom scripts for data manipulation and system updates.

📝 Enhancement Note: The technology stack is heavily centered around the JTL Software ecosystem. Expertise in these specific tools, coupled with foundational web development and database skills, is critical for success in this role.

👥 Team Culture & Values

Operations Values:

• Efficiency & Optimization: A strong drive to improve processes, reduce waste, and enhance operational performance through technology and smart workflows.
• Reliability & Responsibility: Commitment to ensuring systems function correctly, data is accurate, and tasks are completed dependably.
• Proactiveness & Initiative: Encouragement to identify potential issues, suggest improvements, and take ownership of solutions.
• Collaboration & Communication: Valuing teamwork and clear communication to bridge technical and business needs effectively.
• Solution-Oriented Approach: Focusing on finding practical and effective solutions to technical and operational challenges.

Collaboration Style:

• Cross-functional Integration: The role requires close collaboration with various departments (e.g., sales, warehouse, marketing) to understand their needs and align IT solutions.
• Direct Support: Providing accessible and responsive IT support to colleagues, fostering a helpful and solutions-driven internal IT function.
• Knowledge Sharing: Willingness to share technical knowledge and best practices with team members and other departments.

📝 Enhancement Note: The company culture appears to value individuals who are both technically proficient and proactive problem-solvers, contributing directly to the operational success of an e-commerce business.

⚡ Challenges & Growth Opportunities

Challenges:

• JTL System Complexity: Navigating and optimizing potentially complex configurations within the JTL suite, especially in a growing e-commerce environment.
• Balancing Multiple Roles: Effectively managing responsibilities across IT support, web development, process optimization, and system administration.
• Integration Hurdles: Ensuring seamless data flow and functionality between JTL Shop, Wawi, WMS, and any other integrated third-party tools.
• Keeping Pace with E-commerce Trends: Continuously adapting systems and processes to meet evolving customer expectations and market demands.

Learning & Development Opportunities:

• Deep Dive into JTL Ecosystem: Become a go-to expert for all things JTL within the company, a highly sought-after skill.
• E-commerce Operations Mastery: Gain comprehensive experience in the operational backbone of an online retail business.
• Advanced PHP & Web Development: Expand your coding skills in a practical, revenue-generating environment.
• Process Improvement Frameworks: Learn and apply methodologies for analyzing and enhancing business processes.
• Potential for Specialization: Grow into leadership roles focused on e-commerce IT, systems administration, or operations management.

📝 Enhancement Note: This role offers a steep learning curve and significant opportunities for professional development, particularly for those interested in specializing in e-commerce IT operations and ERP/WMS systems.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you optimized an internal process using JTL Software. What was the problem, your solution, and the outcome?" (Focus on quantifiable results and your methodology).
• "How would you approach troubleshooting a critical issue where the JTL Shop is experiencing slow loading times during peak hours?" (Demonstrate your systematic troubleshooting process).
• "Imagine we need to integrate a new shipping carrier into our JTL Wawi system. What steps would you take, and what potential challenges do you foresee?" (Showcase your understanding of system integration and risk assessment).

Company & Culture Questions:

• "What interests you most about working with JTL Software and in the e-commerce plant supply industry?" (Show your research and genuine interest).
• "How do you balance providing immediate IT support with long-term development projects?" (Highlight your time management and prioritization skills).
• "Describe your ideal team environment and how you contribute to a collaborative culture." (Align your answer with the company's implied values).

Portfolio Presentation Strategy:

• Lead with JTL Impact: Start with your most impactful projects related to JTL Software.
• Show, Don't Just Tell: Use screenshots, diagrams, or brief code examples to illustrate your work.
• Focus on Problem-Solution-Result: For each project, clearly articulate the challenge, your solution, and the measurable results.
• Be Ready for Deep Dives: Prepare to answer detailed questions about your technical choices and implementation details.

📝 Enhancement Note: Be prepared to demonstrate not only your technical skills but also your ability to think critically, solve problems systematically, and communicate effectively about complex technical and operational topics.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided link on join.com.
• Tailor Your Resume: Emphasize your experience with JTL Software (Shop, Wawi, WMS), PHP development, IT support, and process optimization. Quantify achievements where possible.
• Prepare Your Portfolio: Select 2-3 key projects that best showcase your skills in JTL system optimization, backend development, or significant IT problem-solving. Be ready to present these clearly.
• Research Pflanzwerk Deutschland GmbH: Understand their product offering, target market, and any recent news or initiatives to demonstrate your interest and cultural fit.
• Practice Technical Explanations: Be ready to articulate your technical approach to common IT and e-commerce operational challenges, especially those related to JTL Software.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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