Financial Services - Technology Consulting - UX/UI Designer - Staff

📍 Job Overview

Job Title: Financial Services - Technology Consulting - UX/UI Designer - Staff Company: EY Location: New York, NY; McLean, VA Job Type: Full-time Category: User Experience (UX) / User Interface (UI) Design, Technology Consulting Date Posted: December 04, 2025 Experience Level: 2-5 Years Remote Status: Hybrid

🚀 Role Summary

• This Staff-level UX/UI Designer role within EY's Financial Services Organization (FSO) focuses on creating superior digital experiences for clients in the financial services sector.
• The position involves leading design efforts on multidisciplinary teams, translating user needs into compelling visual designs, and collaborating closely with developers and animators to bring concepts to life through prototypes.
• Successful candidates will leverage advanced design software and a strong understanding of user-centered design principles to deliver innovative solutions in a fast-paced consulting environment.
• The role demands excellent communication and collaboration skills to effectively interface with clients and internal stakeholders, ensuring design solutions align with business objectives and user needs.

📝 Enhancement Note: The "Staff" designation typically implies an individual contributor role with a focus on execution and developing expertise, often with 2-5 years of relevant experience. The hybrid model suggests a need for on-site presence for collaboration and client engagement, balanced with remote flexibility. The emphasis on Financial Services indicates a need for domain understanding or a strong aptitude for learning industry-specific challenges.

📈 Primary Responsibilities

• Lead the user experience (UX) and user interface (UI) design discipline on multidisciplinary project teams, including researchers and technologists.
• Translate schematic wireframes and user research findings into high-fidelity mockups and detailed design specifications.
• Develop and create stunning, interactive prototypes in collaboration with developers and animators to demonstrate design concepts and user flows.
• Conduct user research and analysis to inform design decisions, ensuring solutions are user-centered and meet identified business and user needs.
• Collaborate effectively with clients and internal EY teams to present design rationale, gather feedback, and iterate on designs to achieve optimal outcomes.
• Ensure design consistency and adherence to brand guidelines across all digital touchpoints for financial services clients.
• Contribute to the continuous improvement of design processes, tools, and methodologies within the EY Design Studio.

📝 Enhancement Note: The primary responsibilities highlight a blend of hands-on design work, leadership within the design discipline on project teams, and client-facing communication, typical for a Staff-level consultant. The emphasis on translating wireframes to high-fidelity mockups and creating prototypes points to a strong focus on the visual and interactive aspects of UX/UI design.

🎓 Skills & Qualifications

Education:

• Bachelor's degree in Graphic Design, UX Design, Industrial Design, Product Design, or a closely related field.
• Alternatively, a Master's degree in a relevant design discipline may be considered.

Experience:

• A minimum of 2 years of progressive, post-baccalaureate work experience in UX/UI design.
• Alternatively, 1 year of experience is acceptable with a Master's degree.
• Demonstrated experience in creating visually appealing, effective, and engaging user experiences for digital products.

Required Skills:

• Design Software Proficiency: Expertise in industry-standard design and prototyping tools such as Photoshop, Illustrator, Creative Cloud suite, Sketch, InVision, Figma.
• UI/UX Design Expertise: Strong understanding and practical application of user-centered design principles, wireframing, visual design, and interaction design.
• Prototyping Skills: Ability to create interactive prototypes to effectively communicate design concepts and user flows.
• Communication & Collaboration: Outstanding written and verbal communication skills, with the ability to articulate design decisions and collaborate effectively within multidisciplinary teams and with clients.
• Adaptability: Proven ability to multitask and thrive in a fast-paced, collaborative team environment.

Preferred Skills:

• Financial Services Industry Interest: A demonstrable passion for or interest in the financial services industry, its unique challenges, and user needs.
• Presentation & Writing Skills: Experience in writing, publishing, and delivering conference-level presentations, showcasing thought leadership and design expertise.
• User Research Acumen: Familiarity with user research methodologies and the ability to translate research insights into actionable design solutions.
• Brand Strategy Integration: Understanding of how to align user experience design with overarching brand strategy and business objectives.

📝 Enhancement Note: The experience requirement is typical for a Staff-level consultant, balancing foundational knowledge with practical application. The extensive list of required software proficiency is critical for this role, and candidates should be prepared to demonstrate their command of these tools. The preference for financial services interest and presentation skills suggests a path toward more client-facing and strategic contributions within the FSO.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrate User-Centered Design Process: Showcase a clear, repeatable process for how you approach design challenges, from initial research and problem definition to final solution and iteration.
• High-Fidelity Mockups & Prototypes: Include examples of polished, high-fidelity UI designs and interactive prototypes that effectively communicate user flows and interaction details.
• Tool Proficiency Showcase: Highlight projects where you've utilized key design tools (e.g., Figma, Sketch, InVision, Adobe Creative Cloud) to achieve specific design outcomes.
• Impact & Rationale: For each project, clearly articulate the problem addressed, your role and contributions, the design decisions made, and the resulting impact or outcomes (even if hypothetical for case studies).

Process Documentation:

• Workflow Design: Evidence of designing and documenting user workflows and interaction patterns, ensuring clarity and efficiency.
• System Integration Thinking: While not explicitly a technical role, demonstrate an understanding of how UX/UI designs integrate with underlying technologies and business systems (e.g., CRM, financial platforms).
• Performance Metrics: If possible, include examples where design choices were informed by or led to measurable improvements in user engagement, task completion rates, or client satisfaction metrics.

📝 Enhancement Note: A strong portfolio is paramount for UX/UI roles. For this position, the portfolio should not only showcase aesthetic design skills but also a robust, user-centered design process and the ability to translate complex requirements into intuitive interfaces, particularly within a consulting context where client needs and business objectives are central.

💵 Compensation & Benefits

Salary Range:

• National Base Salary Range: $76,600 - $126,300 USD per year.
• Premium Locations (New York City Metro, Washington State, California excluding Sacramento): $91,900 - $143,500 USD per year.
• Note: Actual salary will be determined by factors including education, experience, skills, and geographical location.

Benefits:

• Health & Wellness: Comprehensive medical and dental coverage.
• Retirement Planning: Pension plans and 401(k) plans.
• Paid Time Off: Flexible vacation policy, minimum 15 days of vacation, 10 observed holidays, and 3 paid personal days. Additional time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence.
• Professional Development: Excellent training and development opportunities through established programs and on-the-job training.
• Performance & Growth: Regular feedback on performance to accelerate career growth.
• Other: Programs and benefits designed to support physical, financial, and social well-being.

Working Hours:

• Typically 40 hours per week, but client-serving roles may require more depending on project demands. The role operates within a hybrid model, with an expectation of 40-60% in-person work over the course of an engagement.

📝 Enhancement Note: The salary ranges provided are competitive for a Staff-level UX/UI Designer role in consulting, especially in high-cost-of-living areas. The emphasis on flexible vacation and a hybrid model reflects a modern work environment. The "40-60% in-person" expectation for client-serving roles is a key detail for candidates to consider regarding their work-life balance and commute.

🎯 Team & Company Context

🏢 Company Culture

Industry: Professional Services (Consulting, Assurance, Tax, Strategy, Transactions) with a specialized focus on Financial Services. Company Size: Global enterprise with tens of thousands of employees worldwide. EY is one of the "Big Four" accounting and professional services firms. Founded: EY was formed in 1989 by the merger of Ernst & Whinney and Arthur Young.

Team Structure:

• EY Design Studio: A specialized unit within EY focused on delivering user-centered design and digital transformation solutions.
• Financial Services Organization (FSO): A dedicated business unit serving clients in Banking and Capital Markets, Wealth and Asset Management, Insurance, and Real Estate, Hospitality, and Construction.
• Multidisciplinary Teams: Designers work alongside researchers, technologists, consultants, and industry experts on client engagements.
• Reporting: This Staff role will likely report to a Design Lead or Manager within the EY Design Studio, with project-specific reporting lines to Engagement Managers.

Methodology:

• User-Centered Design: A core tenet, ensuring all solutions are built with a deep understanding of user needs and behaviors.
• Agile/Hybrid Methodologies: Projects often utilize agile or hybrid approaches, requiring flexibility and iterative development.
• Data-Driven Insights: Design decisions are informed by research, analytics, and client data.
• Collaborative Problem-Solving: Emphasis on teamwork and cross-functional input to tackle complex client challenges.

Company Website: https://www.ey.com/

📝 Enhancement Note: EY's FSO is a significant player in the financial services consulting space. The EY Design Studio positions itself as a hub of innovation. Candidates should understand that consulting roles involve client-facing work, project-based engagements, and a culture of continuous learning and adaptation within a large, established professional services firm.

📈 Career & Growth Analysis

Operations Career Level: Staff Designer within the Technology Consulting arm of the Financial Services Organization. This level is typically for individuals with foundational experience looking to deepen their expertise and take on more responsibility within project teams.

Reporting Structure: Reports to a Design Lead or Manager within the EY Design Studio. Will work closely with Engagement Managers and project leads on specific client engagements. Collaboration is key, involving cross-functional teams.

Operations Impact: While not a traditional "Revenue Operations" role, this UX/UI Designer significantly impacts revenue by:

• Enhancing client-facing digital products (apps, platforms) used by financial institutions, thereby improving client satisfaction and retention.
• Designing internal tools and workflows for financial services firms that increase operational efficiency and reduce costs.
• Contributing to digital transformation initiatives that drive new service offerings and market competitiveness for clients.
• The quality of the user experience directly influences client adoption, engagement, and perceived value of EY's consulting services and client solutions.

Growth Opportunities:

• Skill Specialization: Deepen expertise in specific areas of UX/UI, such as interaction design, visual design, design systems, or user research.
• Industry Expertise: Develop specialized knowledge within the Financial Services domain, becoming a go-to designer for FSO clients.
• Leadership Progression: Advance to Senior Designer, Design Lead, or Manager roles, taking on team leadership and client management responsibilities.
• Cross-Functional Development: Gain exposure to technology consulting, strategy, and data analytics through diverse project experiences.
• Mentorship: Opportunities to mentor junior designers and learn from experienced leaders within EY.

📝 Enhancement Note: The "Staff" designation implies a growth trajectory. The role offers a clear path from individual contributor to potential leadership, with opportunities to specialize in financial services or broader design leadership. The impact on revenue is indirect but substantial through client success and product enhancement.

🌐 Work Environment

Office Type: Hybrid work model. This involves a mix of remote work and in-office collaboration, with an expectation of 40-60% time spent in person on client projects or at EY offices. Office Location(s): Primary office locations mentioned are McLean, VA, and New York, NY. Candidates should expect to work from these or other EY office locations as required by client needs.

Workspace Context:

• Collaborative Hubs: EY offices are designed to facilitate teamwork, client meetings, and project collaboration. Expect shared workspaces, meeting rooms, and potentially dedicated design studio areas.
• Technology Access: Access to necessary hardware, software, and network infrastructure to perform design tasks, both remotely and in the office.
• Team Interaction: Frequent opportunities for interaction with colleagues, both within the design team and across multidisciplinary project teams, fostering a dynamic and engaging work environment.

Work Schedule: Standard professional services hours, typically around 40 hours per week. However, client demands may necessitate flexible scheduling or extended hours during critical project phases. The hybrid model offers some flexibility in managing personal time.

📝 Enhancement Note: Candidates should be comfortable with a hybrid setup and understand that client needs often dictate the schedule and location of work. The emphasis on collaboration suggests that in-office days will be structured around team activities and client interactions.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: HR or recruiter phone screen to assess basic qualifications and cultural fit.
• Technical/Design Assessment: A portfolio review and/or design challenge. This might involve presenting past work, discussing design rationale, or a practical exercise to assess design thinking and execution skills.
• Behavioral Interviews: Questions focused on teamwork, problem-solving, client interaction, handling ambiguity, and alignment with EY's values.
• Case Study Discussion: Potential discussion around hypothetical or real-world client scenarios to gauge strategic thinking and design application.
• Final Round: May involve interviews with senior leadership to assess overall fit and potential for growth.

Portfolio Review Tips:

• Curate Select Projects: Choose 3-5 of your strongest projects that best represent your skills and align with the job description (UX/UI, financial services interest, consulting context).
• Tell a Story: For each project, clearly articulate the problem, your specific role and contributions, your design process (research, ideation, iteration, final solution), and the outcomes or learnings. Use visuals effectively.
• Highlight Process: Emphasize your user-centered approach, how you made design decisions, and how you collaborated with others.
• Demonstrate Tool Proficiency: Be ready to discuss your use of tools like Figma, Sketch, InVision, Adobe Creative Suite, and how they helped you achieve design goals.
• Address Financial Services: If you have relevant financial services experience or case studies, highlight them. If not, articulate your interest and how your transferable skills apply.
• Conciseness: Be prepared to present your portfolio within a set timeframe.

Challenge Preparation:

• Understand EY's Context: Research EY, its Financial Services Organization, and typical consulting challenges.
• Practice Design Thinking: Be ready to walk through a design problem from discovery to solution, considering user needs, business goals, and technical constraints.
• Communication: Practice articulating your thoughts clearly and confidently, especially when explaining complex design choices.
• Stakeholder Management: Consider how you would communicate design progress and rationale to different stakeholders (clients, developers, project managers).

📝 Enhancement Note: The interview process for a consulting role like this will heavily emphasize both design craft and the ability to function within a client-service model. A well-prepared portfolio that tells a compelling story about your process and impact is crucial.

🛠 Tools & Technology Stack

Primary Tools:

• UX/UI Design & Prototyping: Figma, Sketch, InVision, Adobe XD.
• Graphic Design & Asset Creation: Adobe Photoshop, Adobe Illustrator, Adobe Creative Cloud Suite.
• Presentation Software: Keynote, PowerPoint.

Analytics & Reporting:

• While not a primary focus for this role, familiarity with how design impacts user analytics (e.g., Google Analytics, Mixpanel) is beneficial. Understanding how to interpret data to inform design decisions is key.

CRM & Automation:

• Not directly applicable to the UX/UI design function, but understanding how designs integrate with client CRM systems or other business platforms is an advantage.

📝 Enhancement Note: Proficiency in Figma and Sketch is almost certainly a baseline expectation for modern UX/UI roles. The inclusion of InVision and Adobe Creative Cloud further solidifies the need for a comprehensive toolkit. Candidates should be ready to discuss their fluency and preferred workflows within these environments.

👥 Team Culture & Values

Operations Values:

• Collaboration: Emphasis on teamwork, cross-functional integration, and shared success.
• Client Focus: Dedication to understanding and serving client needs with high-quality solutions.
• Innovation & Excellence: Striving for creative, effective, and visually appealing design outcomes.
• Integrity & Ethics: Upholding high ethical standards in all client interactions and design work.
• Continuous Learning: Commitment to professional development and staying abreast of design trends and technologies.

Collaboration Style:

• Team-Led, Leader-Enabled: A culture where team members are empowered to lead and contribute, supported by experienced leaders.
• Multidisciplinary: Close collaboration with researchers, technologists, business analysts, and industry specialists.
• Feedback-Oriented: Openness to receiving and providing constructive feedback to improve designs and processes.
• Agile & Iterative: Working in iterative cycles, with frequent communication and adjustments based on feedback and evolving project needs.

📝 Enhancement Note: EY emphasizes a culture of collaboration and client service. For a designer, this means being adept at working within diverse teams, communicating design decisions effectively to non-designers, and understanding how their work contributes to broader client business objectives.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Client Needs and User Experience: Navigating potentially conflicting client demands with user-centered design best practices.
• Fast-Paced Consulting Environment: Adapting quickly to new projects, clients, and evolving requirements.
• Cross-Functional Communication: Effectively translating design concepts and rationale to diverse technical and business audiences.
• Financial Services Complexity: Understanding the unique regulatory, security, and user needs within the financial services industry.
• Hybrid Work Integration: Maximizing collaboration and productivity within a hybrid work model.

Learning & Development Opportunities:

• Advanced Design Skills: Access to EY's extensive training programs for refining UX/UI skills and learning new design methodologies.
• Industry Specialization: Opportunities to gain deep knowledge in financial services through dedicated projects and learning resources.
• Consulting Acumen: Development in client management, project delivery, and business strategy through hands-on experience.
• Technology Exposure: Working alongside technologists to understand the integration of design with cutting-edge technologies.
• Networking: Building a professional network within EY and among its extensive client base.

📝 Enhancement Note: The challenges are typical for consulting roles, emphasizing adaptability and strong communication. The growth opportunities are substantial, offering a path to specialized expertise and broader consulting skills.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex UX/UI challenge you faced in a past project and how you approached solving it. What was the outcome?" (Focus on process, rationale, and impact.)
• "How do you balance user needs with business objectives and technical constraints when designing a product?" (Demonstrate strategic thinking and trade-off management.)
• "Imagine you are designing a new mobile banking feature. What are the first steps you would take, and what key considerations would you have for the financial services context?" (Assess approach to a relevant scenario.)
• "How do you incorporate feedback from stakeholders, especially those who may not have a design background?" (Highlight collaboration and communication skills.)

Company & Culture Questions:

• "Why are you interested in working for EY, and specifically within our Financial Services Organization?" (Research EY's FSO mission and values.)
• "Describe your experience working in a multidisciplinary team. How do you ensure effective collaboration?" (Provide examples of cross-functional teamwork.)
• "How do you stay updated on the latest design trends and technologies?" (Showcase a commitment to continuous learning.)
• "What does 'building a better working world' mean to you in the context of UX/UI design?" (Connect personal values to EY's purpose.)

Portfolio Presentation Strategy:

• Start with Impact: Begin each project presentation by stating the problem and the desired outcome.
• Walk Through Your Process: Clearly explain your methodology, highlighting research, ideation, wireframing, prototyping, and user testing stages.
• Justify Decisions: For key design choices (color, layout, interaction), explain the rationale based on user needs, business goals, or best practices.
• Showcase Collaboration: Mention how you worked with developers, researchers, or clients throughout the process.
• Quantify Results (If Possible): If you have metrics on user engagement, task completion, or client satisfaction, present them. If not, discuss expected outcomes or learnings.
• Be Prepared for Questions: Anticipate questions about your design choices, challenges, and alternative solutions.

📝 Enhancement Note: Interview preparation should focus on demonstrating both design expertise and consulting readiness. Candidates should be prepared to articulate their thought process, collaborate effectively, and showcase how their design skills can drive value for EY's financial services clients.

📌 Application Steps

To apply for this operations position:

• Submit your application through the EY careers portal via the provided link.
• Portfolio Customization: Ensure your portfolio is tailored to showcase projects that highlight your UX/UI design skills, proficiency with required software (Figma, Sketch, Adobe Creative Suite, InVision), and any experience or interest in the financial services industry.
• Resume Optimization: Update your resume to clearly articulate your years of experience, educational background, and specific achievements in UX/UI design, using keywords from the job description (e.g., user-centered design, prototyping, wireframing, financial services).
• Interview Preparation: Practice articulating your design process, rationale for design decisions, and how you handle collaboration and feedback, especially in a consulting context. Prepare to discuss specific projects from your portfolio in detail.
• Company Research: Familiarize yourself with EY, its Financial Services Organization (FSO), and its core values. Understand their approach to consulting and technology solutions.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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