Experience Visual Designer - Senior Associate

📍 Job Overview

Job Title: Experience Visual Designer - Senior Associate Company: EY Location: Bengaluru, Karnataka, India Job Type: Full-time Category: Operations (Creative & Design Operations) Date Posted: 2025-08-22 Experience Level: Mid-Senior (2-5 years) Remote Status: On-site

🚀 Role Summary

• This role focuses on end-to-end design production for client experience assets, encompassing conceptualization, mood boarding, video editing, and visual design execution within a professional services environment.
• Key responsibilities include collaborating with engagement teams to develop impactful client-facing materials such as PowerPoint presentations, videos, print collateral, and interactive whiteboards, ensuring brand consistency and project alignment.
• The position requires a strong command of industry-standard design and video editing software, alongside excellent communication, time management, and creative problem-solving skills to elevate client experiences.
• Candidates are expected to be proactive in bringing innovative ideas for customer experience (CX) enhancement, leveraging design thinking principles and staying abreast of emerging industry trends, including AI in design.

📝 Enhancement Note: While not a traditional "operations" role in the sense of revenue or sales operations, this position is vital for GTM strategy execution through impactful client presentations and materials. The emphasis on process, tools, and cross-functional collaboration aligns it with operational excellence principles within a creative context. The "Senior Associate" title suggests a level of autonomy and responsibility for project delivery.

📈 Primary Responsibilities

• Execute the complete design production lifecycle for client engagement deliverables, from initial concept development through to final delivery, ensuring high-quality visual outputs.
• Collaborate closely with cross-functional engagement teams to conceptualize and produce compelling client experience assets, including but not limited to PowerPoint presentations, videos, print materials, and interactive digital whiteboards.
• Translate project objectives and client needs into visually engaging and effective design solutions that align with EY's brand guidelines and strategic communication goals.
• Proactively research, propose, and implement innovative design approaches and technologies to enhance client experiences and elevate the impact of EY's client-facing materials.
• Serve as a trusted advisor to engagement teams, providing expert design guidance and creative solutions to address complex communication challenges and improve overall client perception.
• Manage multiple design projects simultaneously, prioritizing tasks effectively to meet deadlines and deliver exceptional results within established timelines.

📝 Enhancement Note: The responsibilities highlight a blend of creative execution and consultative client engagement, requiring strong project management and stakeholder communication skills. The focus on "client experience assets" indicates a direct link to Go-To-Market (GTM) enablement and client relationship management.

🎓 Skills & Qualifications

Education:

• A degree in Design (e.g., Graphic Design, Visual Communication, Digital Media) is preferred, with supporting documentation demonstrating academic achievement and foundational design principles.

Experience:

• A minimum of 3 years of industry experience in a relevant design role, preferably within a reputable firm or agency, demonstrating a track record of successful project delivery.
• Proven experience in managing the entire design production process, from concept to final delivery, showcasing an understanding of workflow optimization and project management within a design context.

Required Skills:

• Design Applications Proficiency: Expertise in Adobe Illustrator and Adobe Photoshop for creating vector graphics, illustrations, and image manipulation.
• Video Editing Capabilities: Strong command of video editing software such as Adobe After Effects, Adobe Premiere Pro, or DaVinci Resolve for creating dynamic video content and animations.
• Communication Skills: Excellent verbal and written communication abilities for effective collaboration with engagement teams, stakeholders, and clients.
• Time Management: Demonstrated ability to manage multiple projects, prioritize tasks, and meet deadlines in a fast-paced environment.
• Team Player: Proven ability to work collaboratively within diverse teams, contributing positively to team dynamics and project success.
• Creative Solutions: Capacity to generate innovative and effective design solutions that address project objectives and client needs.
• Design Thinking: Understanding and application of design thinking methodologies to approach problems and develop user-centric solutions.

Preferred Skills:

• UI/UX Application Proficiency: Familiarity with UI/UX design tools such as Figma or Sketch for interface design and prototyping.
• Whiteboarding Application: Experience with online whiteboarding tools like Miro for collaborative ideation and workshop facilitation.
• Microsoft Office Suite: Proficiency in Microsoft PowerPoint for presentation design, as well as MS Word and MS Excel for related documentation and data handling.
• Emerging Trends & AI: Knowledge of current industry trends in design and the application of Artificial Intelligence (AI) within the creative process.
• Interactive Technology: Hands-on experience and passion for interactive technologies and immersive media.

📝 Enhancement Note: The required skills emphasize a broad technical proficiency across design and video editing software, coupled with essential soft skills for collaboration and project execution. The preference for UI/UX tools and AI knowledge indicates a forward-looking approach to design roles.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrated Design Process: Showcase a clear, documented design process in your portfolio, illustrating how you move from understanding client needs to conceptualizing, iterating, and finalizing design assets. This should include examples of mood boards, concept sketches, and wireframes where applicable.
• Impactful Storytelling: Present projects that highlight your ability to craft compelling narratives through visual design and video, demonstrating how your work effectively communicates key messages and achieves project objectives.
• Visual Design Execution: Include a range of high-quality visual design work, such as polished presentations (PowerPoint), marketing collateral, infographics, and digital assets, demonstrating mastery of design principles and software.
• Video Production Examples: Feature examples of video editing and motion graphics projects, showcasing proficiency in animation, editing, and sound design to create engaging video content.
• Client-Centricity: Prioritize projects that demonstrate an understanding of client needs and objectives, showing how design solutions were tailored to specific business contexts and audiences.

Process Documentation:

• In your portfolio or application, be prepared to discuss your approach to project planning, including how you define project scope, set timelines, and manage resources for design projects.
• Highlight experience in iterating designs based on feedback from stakeholders and engagement teams, demonstrating a structured approach to design reviews and revisions.
• Provide insights into how you measure the effectiveness or impact of your design work, even if qualitative, such as client satisfaction or improved engagement metrics.

📝 Enhancement Note: A strong portfolio is crucial for this role, not just for showcasing final outputs but also for demonstrating a structured and effective design process. Candidates should be ready to articulate their workflow, decision-making, and how they ensure their designs meet client objectives and brand standards.

💵 Compensation & Benefits

Salary Range:

• Given the "Senior Associate" title and the location in Bengaluru, India, a competitive salary range for an Experience Visual Designer with 2-5 years of experience would typically fall between ₹8,00,000 to ₹14,00,000 per annum. This estimation is based on industry benchmarks for design professionals in major Indian metropolitan areas, considering the specialized skills in visual and video design required for client-facing deliverables within a global professional services firm like EY.

Benefits:

• Comprehensive Health Insurance: Medical, dental, and vision coverage for employees and their dependents.
• Retirement Savings Plan: Contributions to provident funds or other retirement schemes as per Indian regulations.
• Professional Development: Access to training programs, workshops, and certifications to enhance design skills and stay updated with industry trends, including AI in design.
• Paid Time Off: Generous annual leave, sick leave, and public holidays.
• Employee Assistance Program (EAP): Confidential counseling and support services for personal and professional well-being.
• Performance Bonuses: Potential for performance-based bonuses linked to individual and company achievements.
• Global Mobility Opportunities: Potential for international assignments or exposure to global projects within the EY network.

Working Hours:

• The standard working hours are typically 40 hours per week, Monday to Friday, aligning with standard business operations. However, flexibility may be required to meet client deadlines or project demands, potentially involving occasional work outside of standard hours.

📝 Enhancement Note: The salary estimate is based on general market data for similar roles in Bengaluru. Actual compensation will be determined by the candidate's specific experience, skills, and performance during the interview process. EY, as a major global firm, is expected to offer a robust benefits package.

🎯 Team & Company Context

🏢 Company Culture

Industry: Professional Services (Consulting, Assurance, Tax, Strategy, Transactions) Company Size: EY is a global leader with over 300,000 employees worldwide, making it a very large organization. This means ample resources, diverse project opportunities, and a structured career path. Founded: 1989 (through the merger of Ernst & Whinney and Arthur Young & Co.). EY has a long-standing history of providing professional services and building trust in capital markets.

Team Structure:

• This role likely sits within a specialized creative services, client enablement, or internal communications team that supports various consulting and client-facing engagements across different service lines.
• The Senior Associate will report to a Design Lead, Creative Director, or a Manager responsible for client experience solutions, working within a team that may include other designers, video editors, and project managers.
• Collaboration is expected to be high, with frequent interaction with engagement teams (consultants, project managers, client executives) to understand their needs and deliver tailored design solutions.

Methodology:

• EY emphasizes a data-driven approach to client solutions, leveraging advanced technology, AI, and analytics to inform strategy and execution.
• The company promotes design thinking as a core methodology for innovation and problem-solving, encouraging creative approaches to client challenges.
• Efficiency and continuous improvement are valued, with a focus on optimizing workflows and using technology to enhance service delivery and client impact.

Company Website: https://www.ey.com/

📝 Enhancement Note: As part of a global Big Four firm, EY offers a structured environment with a strong emphasis on professional development, client service excellence, and innovation. The "wavespace™" mention in the job description suggests a focus on innovation and emerging technologies within EY's service offerings.

📈 Career & Growth Analysis

Operations Career Level: This "Senior Associate" role is positioned at an intermediate career stage. It requires a solid foundation of technical design skills and practical experience, along with the ability to work independently on projects and contribute to team goals. It bridges the gap between junior execution and senior strategic input. Reporting Structure: The role typically reports to a Manager or Director overseeing creative services or client experience design. This structure provides mentorship and guidance while allowing for significant autonomy in project execution. The Senior Associate will work with various engagement teams, requiring strong interpersonal and stakeholder management skills. Operations Impact: The visual designer's impact is directly tied to the clarity, persuasiveness, and professional polish of client-facing materials. By creating impactful presentations, videos, and interactive assets, this role directly supports sales enablement, client relationship building, and the overall perception of EY's expertise and quality. Effective visual communication can influence client decisions and project outcomes.

Growth Opportunities:

• Specialization: Develop deeper expertise in specific areas like motion graphics, interactive design, data visualization, or AI-driven creative tools.
• Leadership: Progress to a Manager or Director role within the creative services or client experience design team, leading projects and managing junior designers.
• Cross-Functional Exposure: Gain experience working with different service lines within EY, broadening understanding of diverse client industries and challenges.
• Skill Development: Access to EY's extensive learning and development resources to acquire new skills, certifications, and stay ahead of industry trends.
• Global Opportunities: Potential to work on international projects or transfer to EY offices in other regions.

📝 Enhancement Note: The "Senior Associate" title implies a path towards more senior roles through demonstrated expertise, leadership potential, and consistent delivery of high-impact client work. Growth is likely fostered through mentorship, challenging projects, and formal training programs offered by EY.

🌐 Work Environment

Office Type: This is an on-site role, implying a traditional office environment. EY offices are typically modern, professional, and equipped with the necessary technology and collaborative spaces. Office Location(s): The role is based in Bengaluru, India, a major technology and business hub. EY has significant operations and offices in Bengaluru, providing a dynamic and well-resourced work environment.

Workspace Context:

• The workspace is expected to be collaborative, encouraging interaction among designers and with client-facing teams. This may include open-plan areas, meeting rooms, and dedicated project spaces.
• Access to advanced design software, high-performance workstations, and potentially specialized creative technology will be available to support the demands of the role.
• Opportunities for informal and formal collaboration with colleagues across different functions within EY will be abundant, fostering knowledge sharing and professional networking.

Work Schedule: The standard work schedule is likely Monday to Friday. While the role requires 40 hours per week, the dynamic nature of client projects may necessitate occasional flexibility to meet critical deadlines, which is common in client-facing professional services.

📝 Enhancement Note: The on-site nature of the role in a major city like Bengaluru suggests a professional, well-equipped office setting conducive to collaboration and focused creative work. The expectation of flexibility highlights the client-centric demands of the professional services industry.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will likely review your resume and portfolio to assess basic qualifications and fit. This stage is critical for showcasing your visual design and video editing skills.
• Technical Assessment/Portfolio Review: Expect a detailed review of your portfolio. Be prepared to walk through your most impactful projects, explaining your design process, creative choices, problem-solving approaches, and the impact of your work. This may involve a live screen share or a dedicated presentation.
• Skills-Based Interview: Questions will focus on your proficiency with design and video editing tools, your understanding of design principles, and your ability to apply them to client-facing materials. You might be asked about specific software features or techniques.
• Behavioral and Situational Interviews: Prepare for questions assessing your teamwork, communication, time management, problem-solving abilities, and how you handle feedback or challenging situations. Use the STAR method (Situation, Task, Action, Result) for your answers.
• Cultural Fit: Interviews will also gauge your alignment with EY's values and culture, particularly your ability to collaborate, innovate, and contribute to a "better working world."

Portfolio Review Tips:

• Curate Selectively: Showcase 3-5 of your strongest, most relevant projects that demonstrate a range of skills (visual design, video editing, impactful storytelling).
• Tell a Story: For each project, clearly outline the brief, your role, the design process, the challenges faced, the solutions implemented, and the final outcome or impact.
• Highlight Process: Emphasize your methodology, including research, ideation, iteration, and collaboration with stakeholders.
• Showcase Technical Prowess: Include examples that clearly demonstrate your mastery of the required design and video editing software.
• Quantify Impact: Whenever possible, use metrics or client feedback to illustrate the effectiveness of your designs.

Challenge Preparation:

• Be prepared for a potential design challenge or case study, which might involve creating a short presentation slide, a brief video concept, or a visual representation of a business idea.
• Focus on demonstrating your thought process, creativity, and ability to work within constraints (e.g., brand guidelines, time limits).
• Practice articulating your design decisions clearly and concisely, as if presenting to a client or engagement team.

📝 Enhancement Note: The interview process for a role like this at EY will be rigorous, focusing heavily on both technical design skills and the ability to integrate them into a professional services context. A well-prepared, impactful portfolio is non-negotiable.

🛠 Tools & Technology Stack

Primary Tools:

• Adobe Creative Suite:
  • Adobe Illustrator: Essential for vector graphics, logos, icons, and illustrations.
  • Adobe Photoshop: Critical for image editing, manipulation, and digital asset creation.
  • Adobe After Effects: Key for motion graphics, animation, and visual effects in videos.
  • Adobe Premiere Pro: Standard for professional video editing, sequencing, and assembly.
• Microsoft Office Suite:
  • Microsoft PowerPoint: The primary tool for creating client presentations; mastery is essential for visual design and layout.
  • Microsoft Word & Excel: Used for supporting documentation, data integration, and project management tasks.
• Whiteboarding/Collaboration Tools:
  • Miro: Frequently used for collaborative brainstorming, ideation sessions, and creating interactive visual workflows.
• UI/UX Design Tools (Preferred):
  • Figma/Sketch: Increasingly important for designing user interfaces, prototypes, and digital experiences.

Analytics & Reporting: While not primary tools for this role, an understanding of how design impacts engagement metrics and analytics reporting is beneficial. Familiarity with presentation tools that can incorporate data visualizations is key.

CRM & Automation: Not directly applicable to the core design tasks, but awareness of how client engagement data might inform design briefs could be an advantage.

📝 Enhancement Note: Proficiency across the Adobe Creative Suite, particularly Illustrator, Photoshop, and video editing tools, is paramount. Strong PowerPoint skills are also non-negotiable given its use in client presentations. Familiarity with collaborative platforms like Miro is highly advantageous.

👥 Team Culture & Values

Operations Values:

• Integrity: Upholding the highest ethical standards in all design work and client interactions, reflecting EY's core values.
• Excellence: A commitment to delivering high-quality, impactful visual and video assets that exceed client expectations and adhere to brand standards.
• Collaboration: A strong emphasis on teamwork, open communication, and proactively supporting engagement teams to achieve shared goals.
• Innovation: Encouraging creative thinking, embracing new technologies (like AI in design), and continuously seeking ways to improve client experiences through design.
• Client Focus: Prioritizing client needs and objectives, ensuring that all design output is strategic, relevant, and adds value to the client engagement.

Collaboration Style:

• Cross-functional Integration: Working seamlessly with consultants, project managers, and subject matter experts to translate complex ideas into clear, compelling visuals.
• Feedback-Driven Improvement: Actively seeking and incorporating feedback from stakeholders to refine designs and ensure alignment with project goals and client expectations.
• Knowledge Sharing: Participating in team discussions, sharing best practices, and contributing to a culture of continuous learning and skill development within the design community at EY.

📝 Enhancement Note: EY's culture emphasizes professionalism, collaboration, and a drive for excellence. For a visual designer, this translates to being a responsive team player who can translate business needs into creative solutions while upholding the firm's ethical and quality standards.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Creativity with Brand Guidelines: Effectively expressing creative vision while strictly adhering to EY's established brand identity and guidelines.
• Managing Diverse Stakeholder Feedback: Navigating and synthesizing feedback from multiple stakeholders across different projects, each with potentially varying perspectives.
• Rapidly Evolving Design Technology: Staying current with new software features, AI tools, and emerging design trends to maintain a competitive edge.
• Project Prioritization: Effectively managing workload and prioritizing tasks when juggling multiple client projects with competing deadlines.

Learning & Development Opportunities:

• Advanced Design & Video Training: Access to formal training sessions, workshops, and online courses to deepen expertise in specific software or design disciplines.
• Industry Conferences & Webinars: Opportunities to attend events related to graphic design, motion graphics, UX/UI, and emerging technologies.
• Mentorship Programs: Participation in EY's mentorship programs to receive guidance from experienced professionals in design and client services.
• Internal Knowledge Sharing: Learning from colleagues through internal case studies, best practice sharing sessions, and cross-team collaborations.

📝 Enhancement Note: The primary challenge will be translating complex business concepts into visually effective and brand-compliant assets under time pressure. Growth opportunities are abundant, with EY investing in employee development to ensure its talent remains at the forefront of industry capabilities.

💡 Interview Preparation

Strategy Questions:

• Be prepared to discuss your approach to understanding a client's brief and translating their business objectives into visual concepts. How do you ensure your designs are not just aesthetically pleasing but also strategically effective?
• How do you manage conflicting feedback from different stakeholders on a design project? Describe a time you had to balance competing creative visions.
• Describe a challenging design problem you encountered and how you used design thinking or a specific process to solve it. How did you measure the success of your solution?

Company & Culture Questions:

• What do you know about EY and its commitment to "Building a better working world"? How do you see your role contributing to this vision?
• How do you approach collaboration within a team, especially when working with individuals from non-design backgrounds?
• How do you stay updated on emerging design trends, including the use of AI in creative fields?

Portfolio Presentation Strategy:

• Structure your portfolio presentation logically: Introduction, Project 1 (Problem, Process, Solution, Impact), Project 2, etc., Conclusion.
• For each project, clearly articulate your specific contributions, especially if it was a team effort.
• Be ready to discuss the "why" behind your design choices – color palettes, typography, imagery, animation style.
• Practice your delivery to ensure it's confident, concise, and engaging. Be prepared to answer questions about any aspect of your work.

📝 Enhancement Note: Anticipate questions that probe your understanding of EY's business context and how design serves strategic goals. Be ready to demonstrate not just technical skill but also a consultative mindset and strong communication abilities.

📌 Application Steps

To apply for this operations position:

• Submit your application through the EY careers portal, ensuring all required fields are completed accurately.
• Portfolio Customization: Tailor your portfolio to highlight projects that demonstrate your proficiency in visual design (PowerPoint, graphics) and video editing, ideally showcasing work relevant to professional services or client presentations. Select 3-5 of your most impactful pieces.
• Resume Optimization: Update your resume to clearly outline your years of experience, specific software proficiencies (Adobe Suite, PowerPoint), and key achievements in design production and client experience enhancement. Use keywords from the job description.
• Interview Preparation: Practice articulating your design process, problem-solving skills, and collaborative approach. Prepare specific examples using the STAR method for behavioral questions. Rehearse your portfolio walkthrough, focusing on clarity and impact.
• Company Research: Familiarize yourself with EY's services, values, and recent initiatives, particularly those related to innovation, technology, and client experience. Understand how the visual designer role fits into the broader organizational strategy.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.