eCommerce Designer (Japanese Bilingual)

📍 Job Overview

Job Title: eCommerce Designer (Japanese Bilingual) Company: Digital Location: Bali, Indonesia Job Type: FULL_TIME Category: Marketing Operations / Creative Operations Date Posted: 2025-09-26 Experience Level: Mid-Level (2-5 years) Remote Status: On-site

🚀 Role Summary

• Drive online business growth through the creation of localized, engaging product detail page (PDP) content for consumer goods.
• Develop and execute promotional materials, including banner advertisements and branded pages, across key eCommerce platforms like Rakuten and Amazon.
• Uphold content quality standards and implement improvements based on established company content guidelines and best practices.
• Leverage graphic design expertise and proficiency in industry-standard design tools to translate business objectives into visually compelling digital assets.
• Facilitate seamless cross-functional collaboration with marketing, product, and sales teams to ensure content alignment with overall Go-To-Market strategies.

📝 Enhancement Note: While the title is "eCommerce Designer," the responsibilities strongly align with a Marketing Operations or Creative Operations function, focusing on the execution and optimization of digital content to drive commercial outcomes. The requirement for Japanese bilingualism indicates a focus on specific international markets.

📈 Primary Responsibilities

• Design and produce high-impact product detail page (PDP) content tailored for major eCommerce marketplaces, including Rakuten and Amazon, to enhance product visibility and conversion rates.
• Create a variety of promotional assets, such as digital banners, ad creatives, and dedicated brand pages, to support marketing campaigns and brand initiatives on eCommerce platforms.
• Conduct regular monitoring of existing eCommerce content, tracking execution status, performance metrics, and identifying areas for optimization.
• Ensure all content adheres to company content guidelines, brand standards, and platform-specific requirements, managing updates and improvements proactively.
• Collaborate with marketing and product teams to gather requirements, understand product features, and translate them into persuasive visual narratives for online shoppers.
• Periodically review and analyze content performance data to inform future design decisions and drive continuous improvement in content effectiveness.
• Manage multiple design projects simultaneously, ensuring timely delivery of assets while maintaining a high standard of quality and brand consistency.

📝 Enhancement Note: The responsibilities highlight a hands-on design role with a strong emphasis on eCommerce platform execution and content optimization, which are critical components of effective Go-To-Market (GTM) operations.

🎓 Skills & Qualifications

Education:

• While no specific degree is mandated, a Bachelor's degree in Graphic Design, Visual Communications, Marketing, or a related field is often preferred for roles involving strategic content creation and brand representation.

Experience:

• Minimum of 2-5 years of experience in a graphic design role, with a significant portion focused on digital content creation and eCommerce platforms.
• Proven experience working with eCommerce platforms such as Rakuten, Amazon, or similar marketplaces, understanding their content requirements and best practices.
• Demonstrated experience in an agency, freelance, or in-house setting, managing design projects from concept to completion.

Required Skills:

• Graphic Design Proficiency: Advanced skills in visual design principles, typography, layout, and color theory.
• Content Design Tools: Expert-level proficiency in Adobe Creative Suite, particularly Photoshop, and familiarity with other Adobe design tools (e.g., Illustrator, InDesign).
• eCommerce Content Production: Hands-on experience creating digital assets specifically for online retail environments, including PDPs, banners, and landing pages.
• Japanese Language Proficiency: Fluency in written and spoken Japanese is essential for localizing content and communicating with target markets.
• English Language Communication: Professional proficiency in English for internal communication, collaboration, and understanding project briefs.

Preferred Skills:

• Photography/Videography: Basic skills in photography and/or videography to contribute to richer content creation.
• Motion Graphics: Familiarity with motion graphics software (e.g., After Effects) for creating dynamic visual content.
• UI/UX Principles: Understanding of user interface (UI) and user experience (UX) principles as they apply to eCommerce design and conversion optimization.
• Web Design Tools: Experience with web design tools beyond Adobe Suite (e.g., Figma, Sketch) can be advantageous.

📝 Enhancement Note: The emphasis on specific eCommerce platforms and bilingual requirements suggests a specialized role within a multinational organization. The preference for photography/videography points towards a need for versatile content creation capabilities.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• eCommerce PDP Examples: Showcase at least 2-3 projects demonstrating your ability to design compelling and conversion-driving Product Detail Pages for various consumer goods, highlighting how design choices supported product appeal.
• Promotional Asset Showcase: Include examples of banner advertisements, digital campaign assets, or brand pages created for online platforms, illustrating your understanding of promotional design strategies.
• Localization Examples: If possible, provide examples of content localized for specific international markets, demonstrating your understanding of cultural nuances in design.
• Process Documentation: Briefly outline your design process, from brief interpretation and concept development through to final asset delivery and revision management, emphasizing efficiency and collaboration.
• Tool Proficiency Demonstration: Clearly indicate the design tools and software used in your portfolio projects, with a focus on Adobe Photoshop and other relevant applications.

Process Documentation:

• Workflow Design: Candidates are expected to demonstrate an understanding of designing efficient workflows for content creation, asset management, and revision cycles within a design context.
• Implementation & Automation: While not explicitly stated, an appreciation for how design assets are implemented on platforms and any potential for automation in asset generation or delivery is a plus.
• Measurement & Analysis: Ability to discuss how design effectiveness is measured (e.g., conversion rates, engagement metrics) and how this informs future design iterations.

📝 Enhancement Note: For a design role focused on eCommerce, a portfolio is paramount. It should not only display creative output but also demonstrate an understanding of conversion optimization, platform specifics, and efficient design workflows.

💵 Compensation & Benefits

Salary Range:

• Estimated Range: USD $40,000 - $65,000 annually.
• Rationale: This estimate is based on mid-level designer roles in creative operations/marketing roles within multinational companies, considering the specific skill set (Japanese bilingualism, eCommerce platform experience) and location (Bali, Indonesia). Cost of living adjustments for Bali are factored in, though salaries for specialized roles in international markets can vary significantly. The provided range aims to be competitive for a skilled professional with the required language proficiency and design expertise.

Benefits:

• Health Insurance: Comprehensive medical, dental, and vision coverage.
• Paid Time Off: Generous vacation days, sick leave, and public holidays.
• Professional Development: Opportunities for training, workshops, and attendance at industry conferences.
• Remote Work Flexibility: While this role is on-site in Bali, the company may offer flexibility for remote team members or occasional remote work days.
• Team Events & Activities: Company-sponsored social events and team-building activities.
• Equipment Stipend: Potential allowance for home office setup or design software subscriptions if needed for off-hours work.

Working Hours:

• Standard full-time work week, typically 40 hours per week. Specific daily schedules may vary but are generally aligned with business hours in Bali, Indonesia. Flexibility may be offered for specific tasks or project deadlines, subject to team and management approval.

📝 Enhancement Note: Salary ranges for bilingual, specialized roles in international locations can be highly variable. This estimate is a benchmark and should be confirmed with the company. Benefits are typical for multinational firms and should be verified for specifics.

🎯 Team & Company Context

🏢 Company Culture

Industry: Consumer and Industrial Goods. This multinational firm operates across diverse sectors, indicating a broad market reach and a need for sophisticated Go-To-Market strategies that include robust eCommerce operations. Company Size: Multinational firm (exact size not specified, but implied to be large given scope). A larger company size suggests established processes, dedicated teams for various functions (including operations and marketing), and potential for structured career paths. Founded: (Not specified). A long-standing company often implies stability, established market presence, and a culture that values experience and proven methodologies.

Team Structure:

• Operations Focus: This role is situated within a broader marketing or eCommerce team, likely collaborating closely with Digital Marketing, Product Management, and Sales Operations.
• Reporting: The designer will likely report to a Marketing Manager, eCommerce Lead, or Creative Director, with potential for dotted-line reporting to regional market leads (e.g., Japan market manager).
• Cross-functional Collaboration: High degree of interaction with teams responsible for product development, marketing strategy, regional sales, and platform management to ensure cohesive online presence and campaign execution.

Methodology:

• Data-Driven Design: Emphasis on using performance metrics and analytics to inform design decisions and optimize content for conversion.
• Agile Content Production: Likely employs agile methodologies for managing design sprints, content updates, and campaign rollouts to respond quickly to market demands.
• Localization Best Practices: Adherence to established procedures for content localization to ensure cultural relevance and market effectiveness.

Company Website: https://jobs.workable.com/company/3xiRQ1z94WTW6LtSznd2pi/jobs-at-digital

📝 Enhancement Note: The "multinational consumer and industrial firm" description suggests a company with a significant global footprint, requiring specialized roles like this bilingual designer to navigate diverse market needs effectively.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Mid-Level Designer (2-5 years experience). It requires independent work on specific projects but also offers opportunities to learn from senior designers and contribute to broader campaign strategies. Reporting Structure: Likely reports to a Marketing Manager or Creative Lead, with direct interaction with project stakeholders from product, marketing, and regional teams. This structure allows for mentorship and exposure to various facets of the GTM process. Operations Impact: The designer's work directly influences online sales performance by creating visually appealing and persuasive product content, thereby impacting conversion rates, customer engagement, and overall revenue generated through eCommerce channels.

Growth Opportunities:

• Specialization: Potential to deepen expertise in specific eCommerce platforms (e.g., becoming an Amazon or Rakuten content expert) or specialize in particular product categories.
• Skill Expansion: Opportunities to develop skills in areas like motion graphics, UI/UX design, or basic photography/videography to become a more versatile digital content creator.
• Leadership Potential: With proven performance, there could be paths towards a Senior Designer role, leading design projects, or managing junior designers.
• Cross-Functional Exposure: Learning about broader marketing operations, Go-To-Market strategies, and international market dynamics through collaboration with different teams.

📝 Enhancement Note: This role offers a solid foundation in eCommerce design and the chance to contribute meaningfully to revenue generation, with clear pathways for skill development and career advancement within a global organization.

🌐 Work Environment

Office Type: On-site role in Bali, Indonesia. This suggests a traditional office environment that fosters in-person collaboration and team cohesion. Office Location(s): Bali, Indonesia. This offers a unique lifestyle choice for potential candidates, balancing professional career growth with a desirable living environment. Workspace Context:

• Collaborative Atmosphere: Expect an office setting designed to encourage interaction, brainstorming, and teamwork among designers and cross-functional colleagues.
• Tools & Technology: Access to industry-standard design software and hardware, likely including powerful workstations and necessary peripherals for creative work.
• Team Interaction: Regular opportunities to engage with colleagues, participate in team meetings, and receive direct feedback on design work.

Work Schedule: Standard full-time hours, likely Monday to Friday, aligning with local business hours in Bali. While on-site, the company may offer some flexibility for project-based work or occasional adjustments as needed, subject to company policy.

📝 Enhancement Note: The on-site requirement in Bali indicates a preference for direct collaboration and team building, which can be beneficial for creative roles requiring constant feedback and synergy.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: HR or recruiter call to assess basic qualifications, language proficiency, and cultural fit.
• Portfolio Review & Design Challenge: A key stage involving a review of your design portfolio, followed by a practical design challenge that simulates real-world tasks (e.g., creating a sample PDP for a given product).
• Hiring Manager Interview: Discussion with the direct hiring manager to delve deeper into your experience, design approach, and problem-solving skills.
• Team/Stakeholder Interviews: Meetings with potential colleagues or cross-functional stakeholders to evaluate collaboration style and fit within the broader team.
• Final Interview: May involve a senior leader or executive for final approval.

Portfolio Review Tips:

• Curate Thoughtfully: Select your strongest eCommerce design projects, ensuring they highlight PDP creation, promotional assets, and any localization efforts.
• Showcase Process: For each project, briefly explain your design process, the problem you solved, your role, and the tools used.
• Highlight Results: Quantify impact where possible (e.g., "designed PDP which resulted in X% increase in conversion," if data is available or can be estimated for a case study).
• Japanese Market Focus: If possible, include work specifically relevant to the Japanese market or demonstrate an understanding of its design nuances.
• Clarity and Conciseness: Ensure your portfolio is easy to navigate, visually appealing, and clearly communicates your skills and experience.

Challenge Preparation:

• Deconstruct the Brief: Carefully analyze any design challenge brief, identifying key objectives, target audience, and platform constraints.
• Time Management: Practice creating design assets within a limited timeframe, as design challenges are often time-bound.
• Justify Decisions: Be prepared to articulate the rationale behind your design choices, linking them back to the brief and eCommerce best practices.
• Tool Proficiency: Be comfortable using the specified design tools (likely Photoshop) during the challenge.

📝 Enhancement Note: The portfolio review and design challenge are critical. Candidates should prepare to demonstrate not just creative talent but also a strategic understanding of eCommerce conversion and platform-specific requirements.

🛠 Tools & Technology Stack

Primary Tools:

• Adobe Photoshop: Essential for creating and editing product images, graphics, and layouts for PDPs and promotional materials.
• Adobe Illustrator: Useful for creating vector graphics, logos, and icons.
• Adobe InDesign: May be used for more complex brand page layouts or digital brochures.

Analytics & Reporting:

• Platform Analytics: Familiarity with analytics dashboards provided by eCommerce platforms like Rakuten and Amazon (e.g., Seller Central, vendor dashboards) for understanding content performance.
• Web Analytics Tools: Basic understanding of tools like Google Analytics to interpret traffic and conversion data related to product pages.

CRM & Automation:

• While not directly a CRM or automation tool role, understanding how design assets integrate into marketing automation platforms or CRM-driven campaigns can be beneficial.
• DAM (Digital Asset Management) Systems: Experience with DAM systems for organizing and distributing design assets is a plus.

📝 Enhancement Note: Proficiency in Adobe Photoshop is non-negotiable. Understanding how design assets are utilized and tracked within eCommerce platforms is key to demonstrating operational effectiveness.

👥 Team Culture & Values

Operations Values:

• Customer-Centric Design: A commitment to creating designs that resonate with the target consumer and drive positive purchasing decisions.
• Data-Informed Creativity: Balancing artistic vision with data-driven insights to ensure designs are both aesthetically pleasing and commercially effective.
• Efficiency and Timeliness: Valuing the ability to produce high-quality work efficiently and meet deadlines consistently, crucial for fast-paced eCommerce environments.
• Adaptability and Learning: An openness to learning new design techniques, adapting to evolving platform requirements, and embracing feedback for continuous improvement.
• Cross-Cultural Sensitivity: Demonstrating an awareness and respect for cultural nuances in design, particularly important for a bilingual role targeting specific international markets.

Collaboration Style:

• Team-Oriented: Encouraging a collaborative environment where designers work together, share ideas, and provide constructive feedback.
• Cross-Functional Partnership: Actively engaging with marketing, product, and sales teams to ensure design outputs align with broader business objectives and strategies.
• Open Communication: Fostering an environment where ideas can be shared freely, and feedback is given and received constructively to enhance project outcomes.

📝 Enhancement Note: The company's likely focus on global markets means that cultural sensitivity and adaptability in design are highly valued.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Creativity with Platform Constraints: Designing visually appealing content that also adheres to the strict guidelines and technical limitations of platforms like Rakuten and Amazon.
• Rapidly Evolving eCommerce Landscape: Keeping pace with new design trends, platform updates, and consumer behavior shifts in the fast-moving world of online retail.
• Localization Nuances: Ensuring that designs are not only translated linguistically but are also culturally appropriate and effective for the Japanese market.
• Managing Multiple Stakeholder Needs: Effectively balancing the design requirements and feedback from various internal teams and potentially external partners.

Learning & Development Opportunities:

• Advanced Design Skills: Opportunities to participate in workshops or courses to enhance skills in areas like UI/UX, motion graphics, or advanced photo manipulation.
• eCommerce Strategy Insights: Gaining a deeper understanding of eCommerce business models, marketing strategies, and conversion rate optimization principles.
• International Market Exposure: Developing expertise in designing for specific global markets, understanding their unique consumer preferences and digital ecosystems.
• Project Leadership: Potential to take on more responsibility for leading design aspects of campaigns or managing specific content streams.

📝 Enhancement Note: This role presents a fantastic opportunity to refine specialized eCommerce design skills while gaining exposure to international market dynamics and GTM operations.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for designing a Product Detail Page (PDP) from scratch for a new consumer product. How do you balance visual appeal with conversion optimization?"
• "How do you approach localizing design content for a specific market, like Japan? What cultural considerations are important for effective eCommerce design?"
• "Imagine you have conflicting feedback from the marketing team and the product team on a design. How would you navigate this situation to reach a resolution?"

Company & Culture Questions:

• "What do you know about Digital and our position in the consumer and industrial goods market?"
• "How do you see your design skills contributing to our overall eCommerce sales growth and Go-To-Market strategy?"
• "Describe a time you had to adapt your design approach based on performance data or feedback. What was the outcome?"

Portfolio Presentation Strategy:

• Storytelling: For each portfolio piece, tell a story: what was the objective, what was your role, what challenges did you face, what was your solution, and what was the result?
• Quantify Impact: Wherever possible, use metrics to demonstrate the effectiveness of your designs. If direct metrics are unavailable, discuss potential impact or how you would measure success.
• Demonstrate Tool Proficiency: Be ready to briefly discuss your workflow within Photoshop and other tools used in your projects.
• Highlight Bilingualism: Clearly articulate how your Japanese language skills enhance your ability to create effective localized content.

📝 Enhancement Note: Interviewers will be looking for a blend of creative talent, strategic thinking, understanding of eCommerce principles, and effective communication skills, particularly in Japanese.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided link on Workable.
• Portfolio Customization: Ensure your submitted portfolio prominently features your best eCommerce design work, with a specific focus on Product Detail Pages and promotional assets. Tailor the selection to highlight relevant experience for platforms like Rakuten and Amazon.
• Resume Optimization: Update your resume to clearly state your Japanese bilingual proficiency and highlight experience in digital design, content production for eCommerce, and proficiency with Adobe Photoshop. Use keywords like "eCommerce Design," "PDP Content," "Graphic Design," "Localization," and "Adobe Photoshop."
• Interview Preparation: Practice articulating your design process, justifying your design choices, and discussing how your work contributes to business objectives. Prepare specific examples from your portfolio to illustrate your skills and experience, especially related to localization and conversion optimization.
• Company Research: Familiarize yourself with Digital's industry and any publicly available information about their product lines or market presence. Understand the importance of effective eCommerce content for driving sales in their sector.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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