Design Consultant

📍 Job Overview

Job Title: Design Consultant

Company: Luxury Bath Technologies (operating as American Bathroom Remodelers)

Location: San Diego, CA

Job Type: Full-Time

Category: Sales / In-Home Sales / Design Consulting

Date Posted: March 17, 2026

Experience Level: Entry-Level (0-2 years)

Remote Status: On-site

🚀 Role Summary

• This role is focused on direct-to-consumer, in-home sales, acting as a critical touchpoint for potential clients seeking bathroom remodeling solutions.

• The Design Consultant will leverage design expertise and consultative sales techniques to guide homeowners through product selection, customization, and project planning.

• Success in this position relies on a combination of strong interpersonal skills, a keen eye for design, and the ability to effectively manage a sales pipeline and close deals.

• This is a performance-driven role with significant income potential, emphasizing a structured sales process and exceptional customer experience.

📝 Enhancement Note: While the title is "Design Consultant," the core responsibilities and compensation structure clearly indicate a consultative sales role with an emphasis on closing deals. The target candidate profile aligns with sales professionals who have an interest in design or home improvement, rather than pure design professionals seeking a purely creative role.

📈 Primary Responsibilities

• Conduct thorough in-home consultations with prospective clients to understand their needs, aesthetic preferences, and project scope for bathroom remodels.

• Present comprehensive bathroom remodeling solutions, including product lines, material options, upgrade packages, and available financing programs.

• Provide expert design guidance, assisting customers in selecting finishes, fixtures, layouts, and other customization elements to align with their vision and budget.

• Adhere strictly to the company's established sales process to ensure a consistent, professional, and positive customer journey from initial contact to contract signing.

• Accurately document all client interactions, consultations, proposed solutions, and signed contracts utilizing company-provided systems and digital sales tools.

• Actively work towards achieving and exceeding monthly sales targets and closing quotas to drive revenue growth.

• Maintain clear, professional, and timely communication with clients and internal support teams throughout the sales and project initiation phases.

• Participate in ongoing team meetings, product training, and sales methodology workshops to continuously enhance skills and product knowledge.

📝 Enhancement Note: The responsibilities highlight a structured sales approach requiring adherence to a proven process, rather than a purely creative design function. The emphasis on "closing sales" and "monthly sales and closing goals" reinforces this.

🎓 Skills & Qualifications

Education:

• High school diploma or equivalent required.

Experience:

• 0-2 years of experience in sales, preferably in-home sales, retail sales, or customer-facing roles.

Required Skills:

• Exceptional communication and active listening skills, crucial for building rapport and understanding client needs.

• Strong interpersonal and relationship-building capabilities to foster trust with homeowners.

• Confident and persuasive product presentation skills, able to articulate value propositions effectively.

• Organized and highly detail-oriented, with a proven ability for strong follow-through on tasks and commitments.

• Proficiency and comfort using tablets, mobile applications, and digital sales tools for presentations and documentation.

• A valid driver's license and a reliable, insured vehicle for local travel to client appointments.

Preferred Skills:

• Previous experience in consultative sales or design consultation roles.

• Demonstrated passion for home improvement, interior design, or remodeling concepts.

• Self-motivated with a strong drive to achieve and exceed performance goals.

• A positive, customer-centric attitude focused on delivering outstanding service.

• Familiarity with CRM systems for lead and customer management.

📝 Enhancement Note: The "Requirements" and "What We're Looking For" sections were combined and expanded to provide a clearer picture of the ideal candidate profile. Emphasis is placed on transferable sales skills and a willingness to learn the company's specific product and sales methodologies.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• While a formal design portfolio is not explicitly required, candidates are encouraged to showcase examples of past sales achievements, client testimonials, or projects where they influenced design decisions.

• Demonstrate an ability to follow a structured sales process, with examples of how they've managed leads and closed deals in previous roles.

• Familiarity with digital tools and presentation software that can be adapted for in-home consultations.

Process Documentation:

• Candidates will be expected to learn and document the company's proprietary sales process for bathroom remodeling.

• This includes understanding workflow stages from lead qualification and in-home consultation to proposal generation, contract signing, and post-sale follow-up.

• Proficiency in using company-specific CRM and sales enablement tools for tracking customer interactions and project status will be developed through training.

📝 Enhancement Note: Given the entry-level nature and sales focus, a traditional design portfolio is less critical than demonstrating sales process adherence and digital tool proficiency. The focus shifts to understanding and executing the company's sales methodology.

💵 Compensation & Benefits

Salary Range:

• The compensation structure is a combination of base pay plus commission. While a specific base salary range is not provided, for an entry-level consultative sales role in San Diego, CA, a competitive annual base salary could range from $40,000 to $60,000, with significant earning potential through commission.

Benefits:

• Health, Dental, and Vision Insurance: Comprehensive medical coverage options for employees and their families.

• Paid Time Off (PTO): Including vacation days, sick leave, and potentially holidays, to support work-life balance.

• Training and Development: Ongoing sales and product training to enhance skills and career growth.

• Performance-Based Incentives: Opportunities for bonuses and rewards tied to exceeding sales targets.

• Company-Provided Sales Tools: Access to tablets and software necessary for performing job duties.

Working Hours:

• Appointment-based schedule, requiring flexibility.

• Typically includes weekdays and some Saturdays to accommodate client availability.

• Full-time commitment, often averaging 40 hours per week, with potential for extended hours during peak periods or to meet sales goals.

📝 Enhancement Note: Salary information was estimated based on industry averages for similar entry-level, commission-based sales roles in the San Diego, CA area. The benefits are standard for full-time positions and tailored to a sales role.

🎯 Team & Company Context

🏢 Company Culture

Industry: Home Improvement / Remodeling / Residential Services

Company Size: The provided data does not specify company size, but "American Bathroom Remodelers" suggests a focused operation, potentially a mid-sized company within the home services sector. This size often allows for more direct impact and closer team collaboration.

Founded: The founding date is not specified, but the company's focus on specialized bathroom remodeling implies established expertise and a history of serving homeowners.

Team Structure:

• The Design Consultant will likely be part of a regional sales team, reporting to a Sales Manager or Regional Sales Director.

• The team structure emphasizes collaboration among sales consultants, designers (if applicable), and potentially project managers or installation teams.

Methodology:

• The company employs a data-driven approach to lead generation and sales performance tracking, utilizing CRM and sales analytics.

• Workflow planning is centered around a proven, repeatable sales process designed for efficiency and customer satisfaction.

• Automation is leveraged through digital sales tools and CRM for lead management, scheduling, and communication.

Company Website: http://www.luxurybath.com

📝 Enhancement Note: Company size and founding date were inferred based on the industry and operational focus. The structure and methodology are standard for a successful home services sales organization.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned at an entry-level to junior sales position, ideal for individuals starting their careers in sales or looking to transition into home improvement sales. It is a direct revenue-generating role.

Reporting Structure: Design Consultants typically report to a Sales Manager or a Director of Sales, who oversees performance, provides coaching, and manages the sales team's operational efficiency.

Operations Impact: The Design Consultant's primary impact is direct revenue generation through closing sales for bathroom remodeling projects. Their effectiveness in sales and customer satisfaction directly influences the company's top-line growth and market reputation.

Growth Opportunities:

• Senior Design Consultant/Sales Specialist: Progress to handling more complex projects, larger clients, or specialized product lines, potentially with a higher commission rate or advanced sales responsibilities.

• Sales Management: Transition into leadership roles such as Sales Team Lead or Sales Manager, overseeing a team of consultants, setting targets, and providing coaching.

• Design Specialization: Develop deeper expertise in design trends, product specifications, and advanced design software, potentially moving into a dedicated design or project management track if the company structure allows.

• Operational Roles: With experience, opportunities may arise in sales operations, training, or business development related to the sales function.

📝 Enhancement Note: Growth paths are outlined based on typical career progression in consultative sales roles within the home improvement industry, focusing on increasing responsibility and specialization.

🌐 Work Environment

Office Type: This is primarily an on-site role requiring significant time spent at client residences. There may be a central office for training, team meetings, and administrative tasks, but the core function is in-home.

Office Location(s): The primary work location is San Diego, CA, with client appointments conducted throughout the surrounding metropolitan area and potentially outlying suburbs.

Workspace Context:

• The "workspace" is largely the client's home, requiring professionalism, respect for property, and the ability to conduct business in a residential setting.

• Access to company-provided digital tools (tablets, software) is essential for presentations, proposals, and documentation.

Work Schedule:

• The schedule is appointment-driven and flexible, designed to accommodate client availability, which often includes evenings and weekends.

• While typically full-time (around 40 hours/week), the nature of in-home sales may require adaptability to meet client needs and sales objectives.

📝 Enhancement Note: The work environment is distinctly characterized by in-home client interactions, requiring a different professional approach than a traditional office setting.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A phone or video call with an HR representative or recruiter to assess basic qualifications, interest, and cultural fit.

• In-Depth Interview: Typically with a Sales Manager, focusing on sales experience, consultative skills, understanding of the sales process, and passion for design/home improvement. This may include role-playing scenarios.

• Skills Assessment/Presentation: Candidates may be asked to present a hypothetical design solution or a past sales success story, demonstrating their communication and persuasive abilities.

• Final Interview: Potentially with a senior sales leader or department head, to confirm fit and discuss compensation details.

Portfolio Review Tips:

• If you have a design portfolio, highlight projects demonstrating understanding of space planning, material selection, and client needs.

• For sales-focused candidates, prepare to discuss specific sales achievements, methodologies used, and how you overcame challenges to close deals. Quantifiable results are key.

• Be ready to demonstrate your comfort and proficiency with digital presentation tools (e.g., PowerPoint, tablet-based sales apps).

Challenge Preparation:

• Expect scenario-based questions: "How would you handle a client who is hesitant about the price?" or "Walk me through how you'd design a small bathroom remodel."

• Practice articulating the benefits of specific materials or design elements in terms of value, durability, and aesthetics.

• Be prepared to discuss your understanding of the sales cycle and how you would manage your time and leads effectively.

📝 Enhancement Note: The interview process is structured to assess both sales acumen and the ability to consult on design decisions within a sales framework. Emphasis is placed on practical demonstration of skills.

🛠 Tools & Technology Stack

Primary Tools:

• CRM System: A Customer Relationship Management system (e.g., Salesforce, HubSpot, or a proprietary system) for managing leads, tracking customer interactions, scheduling appointments, and monitoring sales pipeline progress.

• Tablet/Mobile Device: Essential for conducting in-home presentations, accessing product catalogs, generating proposals, and capturing client information on-site.

• Sales Presentation Software: Tools for creating and delivering compelling visual presentations of remodeling solutions, product options, and design concepts.

Analytics & Reporting:

• Access to sales performance dashboards within the CRM to track individual metrics (e.g., leads converted, sales closed, revenue generated).

CRM & Automation:

• The CRM will likely integrate with marketing automation for lead nurturing and internal systems for order processing.

• Digital tools for appointment scheduling and communication are crucial for efficient workflow management.

📝 Enhancement Note: The technology stack is heavily focused on sales enablement, CRM, and digital presentation tools necessary for effective in-home sales consultations.

👥 Team Culture & Values

Operations Values:

• Customer-Centricity: A paramount value, focusing on understanding and exceeding homeowner expectations throughout the remodeling process.

• Integrity and Honesty: Essential for building trust with clients and maintaining the company's reputation.

• Quality Craftsmanship: A commitment to delivering high-quality finished products that reflect the company's brand.

• Teamwork and Collaboration: Encouraging a supportive environment where consultants work together and share best practices.

• Performance and Accountability: Driving for results while taking ownership of individual sales targets and client satisfaction.

Collaboration Style:

• Consultative sales professionals work independently in client homes but collaborate closely with sales managers for coaching and support.

• Close coordination with scheduling departments and potentially installation/project management teams to ensure seamless customer experiences post-sale.

• Sharing market feedback and customer insights with marketing and product development teams to inform business strategy.

📝 Enhancement Note: The company culture is likely centered around client satisfaction, sales performance, and a commitment to quality within the home improvement sector.

⚡ Challenges & Growth Opportunities

Challenges:

• Lead Conversion: Effectively converting inbound leads into closed sales, requiring strong persuasion and problem-solving skills.

• Managing Client Expectations: Balancing client desires with realistic project scope, budget, and timelines.

• Navigating Competition: Differentiating services and products in a competitive home improvement market.

• Performance Pressure: Meeting or exceeding sales targets in a commission-based environment.

• Logistical Management: Efficiently managing appointments, travel, and documentation across multiple client visits.

Learning & Development Opportunities:

• Sales Methodology Training: Comprehensive training on effective consultative selling techniques, negotiation, and closing strategies.

• Product Knowledge: In-depth education on bathroom remodeling products, materials, and design trends.

• Sales Tool Proficiency: Mastery of CRM and digital presentation tools to maximize efficiency and effectiveness.

• Mentorship: Guidance from experienced sales managers and potentially senior sales consultants.

• Skill Specialization: Opportunities to develop expertise in specific design styles or product categories.

📝 Enhancement Note: Challenges are typical for a consultative sales role, while growth opportunities focus on enhancing core sales skills and product expertise.

💡 Interview Preparation

Strategy Questions:

• Sales Approach: "Describe your approach to a first-time in-home sales consultation." (Focus on rapport-building, needs assessment, solution presentation).

• Handling Objections: "How do you handle a client who says the price is too high or they need to think about it?" (Emphasize value, financing options, addressing concerns).

• Design Influence: "How would you guide a client who has very different design ideas than what is currently trending?" (Focus on understanding their personal style, offering tailored solutions, not imposing personal taste).

• Closing Techniques: "Walk me through your process for asking for the sale." (Focus on confidence, summarizing benefits, creating urgency).

Company & Culture Questions:

• "What do you know about American Bathroom Remodelers and why are you interested in this role?" (Research the company's offerings, values, and reputation).

• "How do you handle rejection or a lost sale?" (Focus on resilience, learning from the experience, and moving forward).

Portfolio Presentation Strategy:

• If you have sales achievements, prepare 2-3 specific examples of successful sales cycles, quantifying results (e.g., revenue generated, conversion rates).

• Be ready to discuss how you manage your time and prioritize leads and appointments.

• If you have design-related experience or a portfolio, be prepared to walk through a project, explaining your design choices and how they met client needs.

• Demonstrate your comfort using a tablet or digital tool to present information.

📝 Enhancement Note: Interview preparation focuses on demonstrating sales effectiveness, client consultation skills, and a customer-centric approach within the context of home remodeling.

📌 Application Steps

To apply for this Design Consultant position:

• Submit your application through the provided application link on JazzHR.

• Resume Optimization: Tailor your resume to highlight any sales experience, customer service achievements, and any relevant design or home improvement knowledge. Quantify your successes with numbers and data where possible.

• Portfolio Preparation: If you have relevant sales achievements or design work, prepare to discuss specific examples that showcase your ability to consult, persuade, and execute. For sales roles, focus on quantifiable results.

• Company Research: Familiarize yourself with Luxury Bath Technologies and American Bathroom Remodelers. Understand their product offerings, target market, and any stated company values.

• Practice Responses: Prepare to answer common sales interview questions, focusing on your consultative approach, problem-solving skills, and motivation for a commission-based role.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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