Design Consultant

📍 Job Overview

Job Title: Design Consultant

Company: Construction Resources

Location: Santa Rosa Beach, FL, United States

Job Type: Full-Time

Category: Sales / Customer Service / Construction

Date Posted: 2026-02-05T15:31:06

Experience Level: 2-5 Years

Remote Status: On-site

🚀 Role Summary

• This role focuses on providing expert design consultation for decorative plumbing fixtures, blending technical knowledge with aesthetic sensibility to guide clients through selection and purchasing.

• The Design Consultant will be responsible for the full plumbing process, from initial consultation and quoting to strategic pricing and project coordination, ensuring seamless client and internal team collaboration.

• A key aspect of this position involves promoting the plumbing division to clients across other Construction Resources business units and providing ongoing product knowledge training to showroom staff.

• This position requires a proactive approach to business growth by identifying opportunities to introduce plumbing products to existing clients and cultivating new relationships, driving repeat business and client satisfaction.

📝 Enhancement Note: While the raw job title is "Design Consultant," the detailed description clearly places this role within a sales and customer service capacity focused specifically on decorative plumbing fixtures within the construction and interior design industry. The emphasis on client guidance, product selection, quoting, and sales growth aligns it with a specialized sales consultant role.

📈 Primary Responsibilities

• Provide personalized design consultation to clients, assisting them in selecting plumbing fixtures and accessories that align with their architectural plans, interior design objectives, and functional requirements.

• Develop comprehensive plumbing fixture packages that reflect the overall project vision, meticulously considering finish coordination, layout constraints, water flow dynamics, and installation specifications.

• Cultivate and maintain deep, up-to-date knowledge of plumbing product lines, encompassing fixtures, faucets, rough-ins, accessories, and emerging innovations in the market.

• Execute strategic pricing for plumbing scopes on larger residential projects and collaborate closely with Account Managers to ensure plumbing design and logistics are executed according to project standards.

• Prepare highly detailed and accurate quotations and order packages utilizing company systems such as CRM, SpecBook, and Syspro, ensuring efficient order processing and diligent follow-up.

• Serve as the primary point of contact for clients regarding all plumbing inquiries from the initial selection phase through final order confirmation, remaining accessible to support clients and internal teams throughout the fulfillment process.

• Partner effectively with other Design Consultants to ensure smooth client handoffs and maintain robust communication channels with the Plumbing Operations team to facilitate accurate order entry and timely deliveries.

• Champion business growth by identifying opportunities to introduce plumbing products to existing Construction Resources clients across other divisions and actively cultivating new client relationships.

• Conduct or participate in showroom "lunch and learns" and other training sessions, delivering essential product updates and technical guidance on plumbing fixtures, current trends, and installation best practices to internal staff.

• Travel between Construction Resources Home showrooms as needed to support client consultations, foster cross-functional collaboration, and ensure business unit alignment.

• Attend industry events and support select weekend hours as scheduled to enhance client engagement and actively drive business growth initiatives.

📝 Enhancement Note: The responsibilities clearly indicate a blend of sales, technical consultation, project management, and internal training. The emphasis on "strategic pricing" and "business growth" points towards a role with revenue generation expectations.

🎓 Skills & Qualifications

Education: While no specific degree is listed, a strong understanding of design principles and technical product knowledge is implied, often gained through formal education in interior design, architecture, or a related field, or through extensive on-the-job experience.

Experience:

• A minimum of 3 years of progressive experience in decorative plumbing sales, showroom sales, or plumbing design/consulting is required.

Required Skills:

• Decorative Plumbing Expertise: In-depth technical knowledge of plumbing fixtures, rough-ins, compatibility, and installation requirements.

• Client Consultation: Proven ability to guide clients through complex selection processes, translating their needs into appropriate product solutions.

• Sales Acumen: Experience in strategic pricing, quoting, and driving sales within a showroom or consultative sales environment.

• Relationship Building: Exceptional interpersonal and communication skills to foster strong relationships with clients, designers, and trade professionals.

• Project Coordination: Ability to manage multiple project details, timelines, and cross-functional dependencies effectively.

• System Proficiency: Demonstrated proficiency in CRM systems, order-entry platforms, and Microsoft Office Suite.

• Detail Orientation: Meticulous attention to detail to ensure accuracy in quotations, order processing, and project specifications.

• Problem-Solving: Proactive approach to identifying and resolving client and project-related issues.

• Product Knowledge Development: Aptitude and willingness to continuously learn and master new product lines, trends, and innovations.

Preferred Skills:

• Ability to read and interpret architectural plans and blueprints.

• Experience with SpecBook or similar specification software.

• Familiarity with Syspro or comparable ERP systems.

• Previous experience in a high-end interior design or luxury retail environment.

• Established network within the local design and construction community.

📝 Enhancement Note: The "3+ years" experience requirement positions this as a mid-level role. The emphasis on "technical knowledge" and "ability to read plans" suggests a need for candidates who can engage with both aesthetically and technically sophisticated clients and projects.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Case Studies in Design Selection: Showcase examples of how you have guided clients through selecting complex product packages, highlighting your ability to balance aesthetic preferences with functional requirements and project constraints.

• Quoting and Pricing Examples: Provide anonymized examples of detailed quotations and pricing proposals you have developed, demonstrating accuracy, clarity, and strategic pricing considerations for plumbing projects.

• Project Coordination Workflow: Illustrate your process for managing a plumbing project from initial consultation to order fulfillment, emphasizing coordination with internal teams (Operations, Sales) and external stakeholders.

• Product Knowledge Application: Include examples of how you have leveraged deep product knowledge to solve client challenges, recommend innovative solutions, or train colleagues.

Process Documentation:

• Client Consultation Process: Document your typical workflow for an initial client consultation, detailing how you gather requirements, assess needs, and begin the product selection process.

• Quoting and Order Entry Workflow: Outline the steps involved in creating a precise quotation and processing an order, including verification steps and system utilization (CRM, SpecBook, Syspro).

• Cross-Functional Collaboration Protocol: Describe your approach to collaborating with Account Managers and the Plumbing Operations team, detailing communication methods and handoff procedures.

• Product Training Delivery: Outline how you would prepare and deliver product knowledge sessions or "lunch and learns" to showroom staff.

📝 Enhancement Note: For a role like this, a formal "portfolio" might not be expected in the same way as a visual designer. However, candidates should be prepared to discuss their process, provide examples of their work (anonymized quotes, project examples), and demonstrate their understanding of system workflows.

💵 Compensation & Benefits

Salary Range: Based on industry standards for a Design Consultant with 3-5 years of experience in decorative plumbing sales in the Florida Panhandle region, the estimated salary range is $55,000 - $75,000 per year. This range can fluctuate based on individual experience, specific sales performance, and the inclusion of commission or bonus structures, which are common in sales-oriented roles.

Benefits:

• Comprehensive Health Coverage: Medical, Dental, and Vision insurance plans are provided to support employee well-being.

• Life Insurance: Employer-paid Basic Employee Life and AD&D Insurance, with options for Voluntary Life and AD&D Insurance.

• Disability Coverage: Employer-paid Long Term Disability insurance, with options for Voluntary Short-Term Disability coverage.

• Financial Wellness: Flexible Spending Accounts (FSAs) for healthcare or dependent care.

• Additional Protection: Voluntary Accident Insurance and Voluntary Critical Illness Insurance are available for enhanced coverage.

Working Hours: This is a full-time position. Standard working hours are not explicitly defined but are typically expected to align with showroom operating hours, likely Monday through Friday, with potential for occasional weekend work or overtime as business needs dictate. The company notes that "overtime as business needs dictate."

📝 Enhancement Note: The salary range is an estimate based on typical compensation for sales and design consultant roles in similar industries and geographic locations. The company provides a comprehensive benefits package, which is a significant component of total compensation.

🎯 Team & Company Context

🏢 Company Culture

Industry: Construction / Building Materials / Interior Home Products. Construction Resources operates within a competitive market that values quality, innovation, and customer-centric service. The company positions itself as a premier provider, suggesting a focus on high-end clientele and sophisticated product offerings.

Company Size: Construction Resources is a significant player in its market, indicated by the need for multiple design centers and a structured operations team. The company's website (constructionresourcesusa.com) and the mention of multiple business units suggest a mid-to-large enterprise size, offering stability and potential for growth.

Founded: While the founding date is not provided, the company's established presence and reputation in providing "high-end building materials and interior home products" imply a history of sustained operation and market adaptation.

Team Structure:

• The Design Consultant will be part of the Plumbing Division but will work in close collaboration with other business units within "CR Home." This implies a matrixed or highly integrated structure where cross-divisional communication is crucial.

• Reporting lines will likely be to a Sales Manager or Showroom Manager within the Plumbing Division, with dotted-line collaboration expected with Account Managers and the Plumbing Operations team.

Methodology:

• Data-Driven Client Engagement: While not explicitly stated for this role, the company's focus on "quality and innovation" and "exceptional customer service" suggests an underlying methodology that leverages client data (preferences, project needs) to drive personalized recommendations and sales.

• Process Optimization: The emphasis on "smooth order processing," "accurate order entry," and "on-time deliveries" indicates a commitment to efficient operational workflows within the plumbing division.

• Collaborative Sales & Support: The role's design necessitates a collaborative approach, integrating sales efforts with design expertise and operational support to achieve client satisfaction and business objectives.

Company Website: constructionresourcesusa.com

📝 Enhancement Note: The company's emphasis on "high-end products" and "exceptional customer service" suggests a culture that values professionalism, expertise, and a commitment to client satisfaction. The need for travel between showrooms indicates a regional operational footprint.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Specialized Sales Consultant or Design Expert within the plumbing division. It requires a blend of technical product knowledge, sales skills, and client relationship management. It is a client-facing role with significant autonomy in managing the sales cycle for plumbing fixtures.

Reporting Structure: The Design Consultant likely reports to a Sales Manager or Showroom Manager overseeing the plumbing division. They will work collaboratively with Account Managers and other internal teams, requiring strong communication and coordination skills to navigate a potentially complex internal structure.

Operations Impact: The Design Consultant directly impacts revenue through sales of plumbing fixtures and indirectly through client retention and cross-divisional referrals. Their expertise ensures that projects are well-specified, leading to fewer errors, improved client satisfaction, and repeat business, all of which contribute to the operational efficiency and profitability of the plumbing division and the broader CR Home business.

Growth Opportunities:

• Senior Design Consultant/Specialist: Progression to a senior role with increased responsibility for complex projects, mentorship of junior staff, or specialization in specific product lines or client segments.

• Sales Management: Opportunity to move into sales leadership roles, managing a team of consultants or overseeing a specific sales territory or division.

• Business Development: Potential to transition into roles focused on strategic account management or business development, leveraging established client relationships and market knowledge.

• Product Training & Development: Opportunities to become a subject matter expert, leading internal training initiatives or contributing to product selection and vendor relations.

📝 Enhancement Note: The "Design Consultant" title, combined with responsibilities like "strategic pricing" and "driving business growth," suggests a career path that values both consultative sales and deep product expertise. Growth opportunities likely lie in advancing within sales, management, or specialized product expertise.

🌐 Work Environment

Office Type: This is a hybrid role with a significant on-site component, primarily based in a high-end design showroom. The environment is client-facing, requiring a professional and aesthetically pleasing presentation. Travel between multiple CR Home showrooms is also an integral part of the role.

Office Location(s): The primary location is a showroom at 5161 C Highway 98 West, Santa Rosa Beach, FL 32459. Travel to other CR Home showrooms within the region will be required.

Workspace Context:

• Collaborative Showroom: The showroom environment fosters interaction with clients, designers, and trade professionals, creating a dynamic and engaging workspace.

• Product Immersion: The workspace is rich with product displays, allowing for hands-on experience and continuous engagement with the decorative plumbing fixture lines.

• Team Integration: Close proximity and regular interaction with sales teams, design consultants from other divisions, and operations staff facilitate a collaborative and supportive work atmosphere.

Work Schedule: This is a full-time position. While specific hours are not detailed, typical showroom operations often involve standard business hours (e.g., 9 AM - 5 PM or similar) Monday through Friday. The job description notes that "overtime as business needs dictate" and attendance at "select weekend hours" may be required, indicating flexibility is needed to meet client engagement and business growth demands.

📝 Enhancement Note: The emphasis on "high-end building materials" implies a showroom environment that is well-appointed and represents the quality of the products sold. The need for travel suggests a mobile or field-based component within the broader on-site requirement.

📄 Application & Portfolio Review Process

Interview Process:

1. Initial Screening: Typically an HR or recruiter screen to assess basic qualifications, experience, and alignment with company culture. Be prepared to discuss your experience in decorative plumbing sales and client consultation.

2. Hiring Manager Interview: A deeper dive into your technical knowledge of plumbing fixtures, sales approach, project coordination skills, and understanding of the consultative sales process.

3. Panel/Team Interview: Interaction with potential colleagues, including other Design Consultants, Account Managers, or members of the Plumbing Operations team. This assesses fit with team dynamics, collaboration style, and ability to articulate solutions.

4. Presentation/Case Study: You may be asked to present a past project, walk through a sample quotation process, or discuss a challenging client scenario. This is where your process documentation and portfolio examples would be invaluable.

5. Final Interview: Potentially with a senior leader, focusing on strategic thinking, business development potential, and long-term fit with Construction Resources.

Portfolio Review Tips:

• Focus on Process: Highlight your systematic approach to client consultation, product selection, quoting, and project management. Use your documented processes as a guide.

• Quantify Achievements: Where possible, quantify your impact. For example, "Increased plumbing fixture sales by X% for project Y," or "Successfully managed Z complex residential projects simultaneously."

• Showcase Problem-Solving: Include examples where you overcame design challenges, resolved client issues, or implemented efficient solutions.

• Demonstrate Product Expertise: Be ready to discuss specific product lines, their applications, and how you stay current with industry trends.

• Tailor to Plumbing: Ensure all examples and case studies are relevant to decorative plumbing fixtures and the construction/design industry.

Challenge Preparation:

• Scenario-Based Questions: Be prepared for hypothetical scenarios such as: "A client wants a minimalist aesthetic but has a tight budget. How would you guide them?" or "How would you handle a situation where a specified fixture is backordered?"

• Technical Knowledge Assessment: Expect questions on fixture compatibility, installation requirements, water flow considerations, and common industry standards.

• Sales Strategy Discussion: Be ready to articulate your sales process, how you build rapport, overcome objections, and close deals.

• Collaboration Scenarios: Prepare examples of how you have successfully collaborated with internal teams (sales, operations) and external parties (designers, contractors).

📝 Enhancement Note: While a formal "portfolio" may not be a strict requirement, candidates should prepare to discuss their process and present examples of their work, akin to a portfolio review, to demonstrate their capabilities in consultation, sales, and project management.

🛠 Tools & Technology Stack

Primary Tools:

• CRM System: Proficiency in a Customer Relationship Management system is required for managing client interactions, sales pipelines, and lead tracking. (e.g., Salesforce, HubSpot, or a proprietary CRM).

• Order Entry Systems: Experience with systems used for processing sales orders, managing inventory, and tracking fulfillment. (e.g., Syspro is mentioned as a company system).

• Specification Software: Familiarity with tools used for specifying products, creating detailed project documents, and managing product selections. (e.g., SpecBook is mentioned).

• Microsoft Office Suite: Essential for daily tasks, including Word (document creation), Excel (data analysis, quoting), and Outlook (communication).

Analytics & Reporting:

CRM & Automation:

• CRM Proficiency: Essential for client management and sales tracking.

• Order Automation: Understanding how to efficiently process orders through the designated systems to ensure accuracy and timely fulfillment.

📝 Enhancement Note: The mention of "CRM, SpecBook, Syspro" in the job description provides specific system requirements. Candidates should be prepared to discuss their experience with these or similar systems.

👥 Team Culture & Values

Operations Values:

• Client-Centricity: A strong focus on delivering an exceptional client experience is paramount, guiding all interactions and product recommendations.

• Quality & Innovation: A commitment to high-end products and staying abreast of industry innovations ensures clients receive the best solutions.

• Collaboration: Working effectively across teams (sales, design, operations) to ensure seamless project execution and client satisfaction.

• Professionalism & Expertise: Maintaining a high level of professionalism and deep product knowledge to serve as a trusted advisor.

• Detail Orientation: Meticulous attention to detail in all aspects of client interaction, quoting, and order processing to ensure accuracy and avoid errors.

Collaboration Style:

• Cross-Functional Integration: Expected to work closely with Account Managers, Design Consultants from other divisions, and the Plumbing Operations team, requiring clear communication and a shared focus on client success.

• Proactive Communication: A proactive approach to communication is valued, ensuring that all stakeholders are informed and potential issues are addressed promptly.

• Knowledge Sharing: The role involves sharing product knowledge and trends with showroom staff through training sessions, fostering a culture of continuous learning and expertise development within the team.

📝 Enhancement Note: The company's emphasis on "high-end" products and "exceptional customer service" suggests a culture that values precision, expertise, and a polished presentation.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Aesthetics and Functionality: Helping clients achieve their desired aesthetic while ensuring the plumbing fixtures meet all functional requirements, budget constraints, and installation specifications.

• Managing Multiple Project Priorities: Juggling consultations, quoting, order processing, and client follow-up for numerous projects simultaneously in a fast-paced environment.

• Staying Current with Product Lines: Continuously learning about new products, trends, and technical specifications within the dynamic plumbing fixture market.

• Cross-Divisional Coordination: Effectively collaborating with various internal teams (sales, operations, other design divisions) to ensure a cohesive client experience.

• Driving Business Growth: Proactively identifying and pursuing opportunities for new client acquisition and cross-selling plumbing products to existing CR Home clients.

Learning & Development Opportunities:

• Product Training: Ongoing training on new plumbing fixture lines, technologies, and design trends provided by manufacturers and internally.

• Sales & Consultation Skills: Opportunities to hone consultative selling techniques, client relationship management, and project management skills.

• Industry Exposure: Attending industry events and trade shows to network, learn about emerging trends, and discover new product innovations.

• Mentorship: Potential for mentorship from senior sales leaders or product specialists within Construction Resources.

• Cross-Functional Exposure: Gaining experience and understanding of other CR Home business units through collaboration.

📝 Enhancement Note: The challenges highlight the need for strong organizational skills, continuous learning, and effective interpersonal communication. Growth opportunities are tied to mastering the product, excelling in sales, and becoming a valuable cross-functional team member.

💡 Interview Preparation

Strategy Questions:

• Consultative Sales Process: "Walk me through your process for consulting with a client on decorative plumbing fixtures for a new home build. How do you uncover their needs and guide them to the best solutions?" (Prepare to discuss needs assessment, product matching, budget considerations, and aesthetic alignment.)

• Technical Knowledge Application: "Describe a time you had to explain complex plumbing fixture compatibility or installation requirements to a client or trade professional. How did you ensure they understood?" (Focus on clarity, technical accuracy, and client comprehension.)

• Problem-Solving Scenario: "Imagine a client has a unique bathroom layout and specific aesthetic goals. How would you approach selecting fixtures that meet both requirements while staying within a specified budget?" (Demonstrate your ability to think creatively and practically.)

• Collaboration & Communication: "How do you ensure seamless collaboration between the sales, design, and operations teams when managing a large plumbing project?" (Highlight your communication strategies and understanding of internal workflows.)

Company & Culture Questions:

• Company Alignment: "What interests you about Construction Resources and our position as a provider of high-end building materials?" (Research the company's mission, values, and market position.)

• Team Fit: "How do you approach working with colleagues from different departments, such as operations or other design divisions?" (Emphasize your collaborative spirit and adaptability.)

• Customer Service Philosophy: "Describe your philosophy on delivering exceptional customer service, particularly in a high-end sales environment." (Showcase your client-centric approach.)

Portfolio Presentation Strategy:

• Select Key Examples: Choose 2-3 strong case studies that best represent your skills in consultation, problem-solving, and sales execution for plumbing fixture projects.

• Structure Your Examples: For each case study, clearly outline:

  • Client Need/Challenge: The initial request or problem.
  • Your Approach: How you assessed the situation, proposed solutions, and utilized product knowledge.
  • The Solution: The selected fixtures and rationale.
  • The Outcome/Impact: Client satisfaction, successful project completion, or sales results.

• Showcase Process Documents: Be ready to share anonymized examples of your quotations, project plans, or consultation notes to illustrate your organizational skills and attention to detail.

• Quantify Results: Whenever possible, use data to demonstrate the impact of your work (e.g., project value, client retention, sales growth).

📝 Enhancement Note: Candidates should be prepared to discuss their entire process, from initial client contact to order fulfillment, and to articulate how they leverage their product knowledge and systems proficiency to drive sales and ensure client satisfaction.

📌 Application Steps

To apply for this Design Consultant position:

• Submit your application through the provided link on the Construction Resources careers page.

• Tailor Your Resume: Highlight your experience in decorative plumbing sales, showroom consulting, and project coordination. Quantify achievements related to sales volume, client satisfaction, or successful project completion. Ensure keywords like "Plumbing Fixtures," "Design Consultation," "CRM," and "Project Coordination" are prominent.

• Prepare Your Process Examples: Gather anonymized examples of quotations, project plans, or client consultation notes that demonstrate your attention to detail, system proficiency (CRM, SpecBook, Syspro if applicable), and consultative sales approach. Be ready to discuss these as if presenting a portfolio.

• Research Construction Resources: Understand their market positioning, product offerings (especially in plumbing), and commitment to high-end quality and customer service. Familiarize yourself with their website (constructionresourcesusa.com).

• Practice Interview Responses: Prepare to answer behavioral and situational questions related to client consultation, sales, technical knowledge, and collaboration, using the STAR method (Situation, Task, Action, Result).

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.