Assistant Manager - Graphic Designer (1 year contract)

📍 Job Overview

Job Title: Assistant Manager - Graphic Designer (1 year contract)

Company: Makro PRO

Location: Bang Kapi District, Bangkok, Thailand

Job Type: FULL_TIME

Category: Graphic Design / Creative Operations

Date Posted: 2026-03-24

Experience Level: 5-10 Years

Remote Status: On-site

🚀 Role Summary

• Lead the creation of high-quality visual assets, including banners, landing pages, and platform module enhancements, to drive engagement and conversion within the e-commerce platform.

• Develop and maintain a strong visual identity and brand consistency across all digital touchpoints, adhering to creative guidelines and UX/UI standards.

• Translate project briefs into compelling design concepts and prototypes, illustrating user journeys and optimizing the consumer experience.

• Collaborate closely with cross-functional teams, including marketing, product, and engineering, to define and implement the platform's creative strategy.

• Ensure meticulous attention to detail and deliver exceptional creative output under tight project deadlines in a fast-paced environment.

📝 Enhancement Note: This role, while titled "Assistant Manager - Graphic Designer," has significant operational responsibilities related to managing visual asset delivery, maintaining brand consistency, and collaborating across departments to execute creative strategies within an e-commerce platform. This suggests a need for strong project management and stakeholder communication skills, in addition to core design expertise. The "1-year contract" nature implies a project-based focus or a specific initiative requiring dedicated design leadership.

📈 Primary Responsibilities

• Design and produce high-quality visual assets such as banners, landing pages, and improvements for platform modules, ensuring alignment with project objectives and brand guidelines.

• Conceptualize, design, and execute creative layouts and visuals that enhance the consumer journey and effectively communicate marketing promotions.

• Interpret project briefs, conduct brainstorming sessions, and translate ideas into impactful design solutions that resonate with the target audience.

• Uphold and enforce creative guidelines to ensure unwavering visual consistency with the company's brand identity and established UX/UI standards.

• Develop interactive prototypes to clearly illustrate user journeys and identify opportunities for improving campaign design user experience.

• Provide constructive and detailed feedback to internal teams and external partners to guarantee design consistency and maintain high quality across all creative outputs.

• Partner with stakeholders to collaboratively define and execute the platform's overarching creative strategy, ensuring it supports business goals.

• Engage in cross-functional collaboration to deeply understand project requirements and develop effective, data-informed design solutions.

📝 Enhancement Note: The responsibilities emphasize a blend of execution and strategic input, common in senior design roles that bridge creative output with business objectives. The focus on "platform module improvements" and "consumer journey" highlights a direct impact on user experience and conversion rates, aligning with GTM operations.

🎓 Skills & Qualifications

Education: Bachelor's degree in Graphic Design, Visual Arts, or a closely related field; or equivalent practical experience demonstrating a strong foundation in design principles.

Experience: A minimum of 6 years of professional experience in graphic design, with a dedicated focus of at least 2 years within the e-commerce sector, demonstrating an understanding of online consumer behavior and digital sales funnels.

Required Skills:

• Graphic Design Expertise: Proven ability to create compelling visual assets for digital platforms.

• Adobe Creative Suite Proficiency: Advanced skills in Photoshop and Illustrator for detailed image manipulation, vector graphics, and layout creation.

• Figma Mastery: Expertise in using Figma for collaborative design, prototyping, and UI/UX design.

• Promotional Layout & Typography: Deep understanding of designing effective promotional materials and applying typography principles for marketing impact.

• Brand Consistency Management: Ability to interpret and enforce brand guidelines to ensure cohesive visual identity across all creative assets.

• E-commerce Design Acumen: Familiarity with e-commerce platforms and best practices for online visual content that drives engagement and conversions.

• Creative Ideation: Demonstrated ability to brainstorm and generate innovative design concepts aligned with brand identity and project goals.

• Problem-Solving & Prioritization: Strong analytical and problem-solving skills, with the capacity to manage multiple projects and adapt to evolving priorities in a fast-paced environment.

• Attention to Detail: Meticulous approach to design execution, ensuring accuracy, quality, and adherence to specifications.

• Collaboration & Communication: Excellent interpersonal and communication skills for effective teamwork with cross-functional departments and stakeholders.

Preferred Skills:

• UX/UI Design Principles: Foundational knowledge of user experience and user interface design principles to inform visual creations.

• Web Design Fundamentals: Understanding of web design best practices and how visual elements integrate with web development.

• Prototyping Tools: Experience with tools beyond Figma for creating interactive prototypes that simulate user flows.

• Creative Strategy Development: Ability to contribute to and influence the broader creative strategy for digital campaigns and platform enhancements.

• Marketing Promotion Compliance: Understanding of marketing compliance requirements and how to integrate them into visual designs.

📝 Enhancement Note: The requirement for 6+ years of experience, with a significant portion in e-commerce, positions this as a senior or lead role within the design function. The emphasis on Figma and Adobe Creative Suite, alongside UX/UI knowledge, indicates a need for a designer who can contribute to both visual appeal and functional user experience within a digital product environment.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• E-commerce Visual Assets: Showcase a range of digital assets created for e-commerce platforms, including website banners, promotional graphics, landing page designs, and social media visuals.

• Brand Consistency Examples: Include case studies or visual examples demonstrating how you have successfully maintained and enforced brand guidelines across diverse creative projects.

• User Journey & UX/UI Integration: Present examples where design decisions directly influenced user experience, potentially including wireframes, prototypes, or user flow diagrams that highlight UX/UI considerations.

• Promotional Campaign Designs: Feature designs for marketing promotions or campaigns, illustrating your understanding of layout, typography, and persuasive visual communication to drive conversions.

• Problem-Solution Case Studies: Detail at least one project where you identified a design challenge within an e-commerce context and implemented a creative solution that yielded measurable improvements.

Process Documentation:

• Workflow Design & Optimization: Be prepared to discuss your process for managing design projects from brief to final delivery, including how you optimize workflows for efficiency and collaboration.

• Creative Brief Interpretation: Demonstrate your ability to effectively interpret and translate project briefs into actionable design requirements and creative concepts.

• Feedback Integration & Iteration: Show how you incorporate feedback from stakeholders and iterate on designs to achieve optimal results, ensuring a collaborative design process.

• Tool Proficiency & System Integration: Highlight your experience using design tools within a broader digital ecosystem, showing how your designs integrate with platforms and marketing automation systems.

📝 Enhancement Note: Given the role's focus on e-commerce and platform improvements, a portfolio demonstrating tangible results and an understanding of the entire design lifecycle within a digital product context is crucial. The emphasis on process documentation implies that the hiring team values candidates who can articulate their methodology and contribute to operational efficiency in the creative department.

💵 Compensation & Benefits

Salary Range: Given the role's seniority (Assistant Manager, 6+ years experience), location in Bangkok, Thailand, and the contract nature, a competitive salary range is estimated to be between ฿70,000 - ฿110,000 THB per month. This range reflects the demand for experienced graphic designers in the e-commerce sector in a major metropolitan area, with adjustments for a 1-year contract position.

Benefits:

• Contractual Employment: A fixed 1-year contract offering defined project scope and potential for extension based on performance and business needs.

• Professional Development: Opportunities to work on high-impact e-commerce projects, enhancing skills in digital design, UX/UI, and creative strategy within a corporate environment.

• Collaborative Work Environment: Access to a dynamic team of professionals, fostering cross-functional collaboration and knowledge sharing.

• Standard Thai Labor Law Benefits: Entitlement to statutory benefits as per Thai labor laws, which may include social security contributions and other mandated provisions.

• Potential for Performance Bonuses: Depending on company policy and individual/team performance, there may be opportunities for performance-based incentives.

Working Hours: Standard full-time working hours are expected, typically around 40 hours per week, Monday to Friday. Flexibility may be required to meet project deadlines and campaign launch dates, with potential for occasional overtime.

📝 Enhancement Note: Salary estimation is based on general market rates for experienced graphic designers in Bangkok, Thailand, factoring in the "Assistant Manager" title and the specific requirements of an e-commerce environment. The "1-year contract" status is a key differentiator that might influence salary negotiations compared to a permanent role. Benefits are inferred based on standard practices for contract positions in Thailand and the operational context of a company like Makro PRO.

🎯 Team & Company Context

🏢 Company Culture

Industry: Makro PRO operates within the retail and e-commerce sector, specifically focusing on providing a platform that likely serves business customers or enhances the retail experience. This industry context means a fast-paced, data-driven environment where visual communication plays a crucial role in customer acquisition, engagement, and retention.

Company Size: Makro PRO is part of a larger organization (implied by "Makro" which is a large retail chain), suggesting a company size that offers resources and structure but also requires efficient operations and clear communication channels. It likely falls into the medium to large enterprise category, impacting the scale of projects and the complexity of internal processes.

Founded: While the founding date of Makro PRO specifically isn't provided, Makro itself has a long history in retail. This implies a company with established operational frameworks, a strong market presence, and a culture that balances tradition with innovation, especially in its digital ventures.

Team Structure:

• The Graphic Design function likely operates as a specialized unit within the marketing or digital product department.

• This Assistant Manager role suggests a reporting line to a Creative Director, Head of Design, or Marketing Manager, with potential oversight of junior designers or freelance resources.

Methodology:

• Data-Driven Design: Emphasis on using analytics and user feedback to inform design decisions and measure the impact of visual assets on key performance indicators (KPIs) such as conversion rates, click-through rates, and user engagement.

• Agile Creative Processes: Adoption of agile methodologies for design sprints, rapid prototyping, and iterative development to quickly respond to market demands and project requirements.

• Brand-Centric Execution: A strong focus on maintaining brand integrity and consistency across all creative outputs, ensuring a unified and recognizable brand presence.

Company Website: https://makro.pro/

📝 Enhancement Note: Understanding Makro PRO's position within the broader retail and e-commerce landscape is key. The role will likely involve working with established brand guidelines while pushing creative boundaries to optimize digital customer experiences, a common challenge in large retail operations.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned at an Assistant Manager level, indicating a senior contributor with leadership potential. It requires not only strong individual design skills but also the ability to guide creative output, manage projects, and collaborate effectively with various operational teams. The scope includes contributing to creative strategy and ensuring the successful execution of visual elements that directly impact business objectives within the e-commerce platform.

Reporting Structure: The Assistant Manager will likely report to a more senior creative lead (e.g., Creative Director, Head of Design, or Marketing Manager). They may also be expected to mentor or guide junior designers, interns, or external creative vendors, fostering a collaborative and productive design environment.

Operations Impact: The role has a direct impact on Makro PRO's Go-To-Market (GTM) strategy by creating visually compelling assets that drive customer acquisition, engagement, and sales. The effectiveness of banners, landing pages, and platform modules in converting users and enhancing the overall consumer journey is a critical measure of success. This role bridges creative execution with tangible business outcomes.

Growth Opportunities:

• Leadership Development: Opportunity to step into a managerial role, gaining experience in team leadership, project management, and strategic creative planning.

• E-commerce Specialization: Deepen expertise in e-commerce design, UX/UI, and conversion rate optimization (CRO) through hands-on project experience.

• Cross-functional Exposure: Gain valuable insights into broader marketing, product development, and business operations by collaborating with diverse teams.

• Potential for Permanent Role: Successful performance during the 1-year contract could lead to opportunities for a permanent position within Makro PRO or its parent organization, offering long-term career stability and advancement.

📝 Enhancement Note: The "Assistant Manager" title and the specific responsibilities suggest a role that is more than just an individual contributor. Candidates should be prepared to discuss their experience in managing projects, providing feedback, and contributing to strategic discussions, even if they don't have direct reports in this contract role.

🌐 Work Environment

Office Type: The role is specified as On-site, indicating a traditional office-based work environment. This suggests a physical workspace equipped with the necessary design tools and technology, fostering in-person collaboration.

Office Location(s): The role is located in Bang Kapi District, Bangkok, Thailand. This is a metropolitan area, implying access to standard urban amenities and potential for a vibrant work environment. Specific details about the office building or campus are not provided but can be assumed to be a professional corporate setting.

Workspace Context:

• Collaborative Design Space: Expect a dynamic workspace designed to facilitate team interaction, potentially including shared design studios, meeting rooms, and common areas for brainstorming sessions.

• Technology & Tools: Access to industry-standard design software (Adobe Creative Suite, Figma) and hardware, likely including high-resolution monitors and powerful workstations necessary for graphic design tasks.

• Cross-functional Interaction Hub: The office environment will likely facilitate regular face-to-face interactions with marketing, product, and other relevant teams, crucial for understanding project requirements and aligning on creative strategies.

Work Schedule: The standard work schedule will likely be Monday to Friday, adhering to full-time employment hours. However, due to the nature of creative projects and e-commerce launches, there may be expectations for flexibility to meet critical deadlines, potentially involving occasional extended hours or weekend work during peak periods.

📝 Enhancement Note: The on-site requirement suggests that in-person collaboration, team synergy, and direct access to company resources are highly valued for this role. Candidates should be prepared to discuss their preferences and effectiveness in a collaborative office setting.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess qualifications and alignment with the role's requirements.

• Design Assessment/Challenge: Candidates may be asked to complete a design task or case study relevant to e-commerce visuals, promotional materials, or platform improvements. This assesses practical skills and problem-solving abilities.

• Interviews with Hiring Team: Multiple rounds of interviews, likely including discussions with the direct hiring manager, potential team members, and possibly stakeholders from marketing or product departments. These interviews will focus on design philosophy, technical skills, project experience, and cultural fit.

• Portfolio Presentation: A dedicated session to present your portfolio, discuss your design process, rationale behind key projects, and demonstrate your understanding of e-commerce design principles and brand consistency.

Portfolio Review Tips:

• Curate for E-commerce: Select projects that specifically highlight your experience in designing for e-commerce platforms, focusing on visual appeal, user experience, and conversion optimization.

• Showcase Brand Consistency: Include examples that clearly demonstrate your ability to adhere to and strategically apply brand guidelines.

• Quantify Impact: Whenever possible, include metrics or results that show the impact of your designs (e.g., increased click-through rates, improved engagement, higher conversion).

• Detail Your Process: For each project, articulate your design process, from understanding the brief to conceptualization, execution, and iteration based on feedback. Explain your rationale for key design decisions.

• Highlight Collaboration: Be prepared to discuss how you collaborated with cross-functional teams and stakeholders to achieve project goals.

Challenge Preparation:

• Understand the Brief: Carefully analyze any design challenge brief, identifying the core objective, target audience, and constraints.

• Emphasize E-commerce Context: Frame your solutions within the specific context of an e-commerce platform, considering user journeys, conversion funnels, and brand identity.

• Focus on Visual Hierarchy & CTA: Ensure your designs prioritize key information and clear calls to action.

• Be Ready to Justify Choices: Prepare to explain the reasoning behind your design decisions, including typography, color palette, layout, and imagery selection.

📝 Enhancement Note: The interview process will likely heavily scrutinize the candidate's portfolio for relevance to e-commerce and their ability to articulate their design process and strategic thinking. Preparing a strong visual narrative for the portfolio and being ready for a practical design challenge are critical.

🛠 Tools & Technology Stack

Primary Tools:

• Adobe Creative Suite: Essential for professional graphic design tasks, including:

  • Photoshop: For image editing, manipulation, and complex visual compositions.
  • Illustrator: For vector graphics, logos, icons, and scalable illustrations.

• Figma: A collaborative interface design tool crucial for UI/UX design, prototyping, and design system management.

Analytics & Reporting:

• While not explicitly listed as design tools, proficiency in interpreting data from analytics platforms (e.g., Google Analytics, Adobe Analytics) is beneficial for understanding design performance and informing future creative decisions.

CRM & Automation:

• Understanding how designs are integrated into CRM systems or marketing automation platforms (e.g., Salesforce Marketing Cloud, HubSpot) can be advantageous for appreciating the broader campaign context.

📝 Enhancement Note: The explicit mention of Adobe Creative Suite (Photoshop, Illustrator) and Figma signifies the core technical requirements. Candidates should be able to demonstrate advanced proficiency and practical application of these tools in their portfolio and during interviews.

👥 Team Culture & Values

Operations Values:

• Creativity & Innovation: A drive to generate fresh, impactful design ideas that push creative boundaries while aligning with business objectives.

• User-Centricity: A commitment to designing with the end-user in mind, focusing on creating intuitive, engaging, and effective visual experiences that enhance the consumer journey.

• Collaboration & Teamwork: An emphasis on working effectively with diverse teams, valuing input, and fostering a supportive environment for shared success.

• Quality & Precision: A dedication to meticulous execution, ensuring high standards of visual quality, brand consistency, and attention to detail in all creative outputs.

• Efficiency & Adaptability: A proactive approach to managing workloads, adapting to changing project requirements, and optimizing design processes for timely delivery.

Collaboration Style:

• Cross-functional Integration: Expect a highly collaborative environment where designers work closely with marketing, product management, and other departments to ensure creative strategies are aligned with business goals.

• Feedback-Driven Iteration: A culture that encourages constructive feedback and iterative design processes, where ideas are refined through constructive dialogue and mutual understanding.

• Knowledge Sharing: Opportunities to share design insights, best practices, and learnings within the creative team and across departments, fostering continuous improvement.

📝 Enhancement Note: The company culture likely values a blend of creative excellence and operational efficiency, common in fast-paced e-commerce environments. Candidates should highlight their ability to collaborate effectively and contribute to a positive, results-oriented team dynamic.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Creative Vision with Business Objectives: The primary challenge will be translating marketing goals and user needs into visually compelling designs that also adhere to strict brand guidelines and technical constraints within the e-commerce platform.

• Managing Multiple Stakeholder Needs: Effectively managing expectations and incorporating feedback from various departments (marketing, product, sales) that may have differing priorities or creative visions.

• Rapid Iteration in a Fast-Paced Environment: Adapting quickly to evolving project requirements, market trends, and tight deadlines inherent in the e-commerce sector, requiring efficient workflow management and agile design practices.

• Maintaining Brand Consistency Across Diverse Assets: Ensuring a unified visual identity across a wide range of digital touchpoints, from banners and landing pages to platform modules and promotional materials.

Learning & Development Opportunities:

• Advanced E-commerce Design Skills: Opportunity to hone expertise in conversion-focused design, user experience optimization, and digital campaign strategy within a live e-commerce environment.

• Cross-functional Project Exposure: Gain hands-on experience collaborating with marketing, product, and technology teams, broadening understanding of the end-to-end GTM process.

• Creative Leadership Experience: Develop skills in project management, stakeholder communication, and potentially mentoring junior team members, building a foundation for future leadership roles.

• Exposure to New Technologies: Potential to work with emerging design tools and technologies, staying at the forefront of digital design innovation.

📝 Enhancement Note: Candidates should view the challenges as opportunities to demonstrate their problem-solving skills and adaptability, while the growth opportunities highlight the potential for significant professional development in a dynamic industry.

💡 Interview Preparation

Strategy Questions:

• Design Process for E-commerce: "Walk me through your process for designing a promotional banner or landing page for an e-commerce campaign. How do you ensure it aligns with brand guidelines and drives conversions?" (Prepare to discuss user empathy, A/B testing considerations, and CTA placement.)

• Stakeholder Management: "Describe a time you had to manage conflicting feedback from multiple stakeholders on a design project. How did you navigate the situation and reach a resolution?" (Focus on communication, negotiation, and prioritizing based on project goals.)

• Problem-Solving in Design: "Tell me about a challenging design problem you faced in a previous role, particularly within e-commerce. How did you approach it, what was your solution, and what was the outcome?" (Highlight analytical thinking, creative solutions, and measurable results.)

Company & Culture Questions:

• Brand Understanding: "What are your initial impressions of Makro PRO's current visual branding? How might you enhance it to better engage our target audience?" (Research the company website and current marketing materials thoroughly.)

• Team Collaboration: "How do you typically collaborate with marketing or product teams? What is your preferred communication style when working cross-functionally?" (Emphasize proactive communication, active listening, and a team-oriented approach.)

• Impact Measurement: "How do you measure the success of your design work in an e-commerce context? What metrics are most important to you?" (Discuss KPIs like CTR, conversion rates, bounce rates, and user engagement.)

Portfolio Presentation Strategy:

• Narrative Structure: Organize your portfolio presentations around compelling stories. For each project, clearly state the objective, your role, the challenge, your approach/process, the solution, and the results.

• Visual Clarity & Focus: Ensure your presentation is visually clean, easy to follow, and highlights the most impactful aspects of your work. Use high-quality mockups and visuals.

• Process Demonstration: Be prepared to walk through your design process for key projects, explaining your rationale for design choices (color, typography, layout, imagery).

• Quantify Achievements: Whenever possible, use data and metrics to demonstrate the impact of your designs. If exact numbers aren't available, discuss qualitative impacts or expected outcomes.

• Tailor to Makro PRO: Select projects that best demonstrate your suitability for this role and Makro PRO's business, emphasizing e-commerce, promotional design, and brand consistency.

📝 Enhancement Note: Interview preparation should focus on demonstrating not just design skill but also strategic thinking, operational awareness within e-commerce, and strong collaborative abilities. Case studies that showcase problem-solving and quantifiable results will be highly valued.

📌 Application Steps

To apply for this Assistant Manager - Graphic Designer (1 year contract) position:

• Submit your application through the provided link on Workable.

• Resume Optimization: Tailor your resume to highlight your 6+ years of graphic design experience, specifically emphasizing your 2+ years in e-commerce. Quantify achievements where possible (e.g., "Designed promotional graphics that increased click-through rates by X%").

• Portfolio Curation: Select 3-5 of your strongest projects that best represent your skills in e-commerce visual design, promotional graphics, brand consistency, and potentially UX/UI. Ensure your portfolio clearly articulates your design process and impact.

• Interview Preparation: Practice discussing your design process, rationale behind your work, and how you collaborate with cross-functional teams. Be ready to present your portfolio and potentially complete a design challenge.

• Company Research: Familiarize yourself with Makro PRO's current brand, website, and marketing efforts to better understand their visual landscape and how your contributions can add value.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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