[24816] Senior UX / UI Designer

📍 Job Overview

Job Title: Senior UX/UI Designer Company: CI&T Location: Brisbane, Queensland, Australia Job Type: Full-time Category: Design / User Experience Operations Date Posted: 2025-09-24 Experience Level: 10+ Years (Senior) Remote Status: Hybrid

🚀 Role Summary

• This role focuses on leading the end-to-end design process for digital products, from initial user research and discovery through to the delivery of pixel-perfect UI.
• The Senior UX/UI Designer will be instrumental in shaping user experiences by creating wireframes, prototypes, and high-fidelity designs, with a strong emphasis on inclusivity and accessibility.
• A key aspect of this position involves collaborating closely with cross-functional teams, including project managers, engineers, and stakeholders, to align business objectives with user needs.
• The role also encompasses a mentorship component, where the Senior Designer will guide and support junior designers, contributing to the overall growth of the design culture and the evolution of the company's design systems for consistency and scalability.

📝 Enhancement Note: While the title is "Senior UX/UI Designer" and the core responsibilities align with design leadership, the emphasis on "transforming businesses," "solving complex problems with elegant, scalable solutions," and "achieving business outcomes" positions this role within a broader GTM (Go-To-Market) operations context. The interaction with project managers and engineers, coupled with a focus on business goals, suggests a need for strong operational understanding of product development lifecycles and client-facing consulting.

📈 Primary Responsibilities

• Lead the entire design lifecycle for web and mobile applications, encompassing user research, ideation, wireframing, prototyping, and final UI design.
• Champion user-centered design principles, ensuring all product interactions are intuitive, accessible, and inclusive, adhering to WCAG guidelines where applicable.
• Collaborate effectively with near-shore and local project managers, engineers, and business stakeholders to translate complex requirements into user-friendly and impactful design solutions.
• Drive the development and refinement of design systems, ensuring consistency, scalability, and efficiency across multiple client projects and product lines.
• Mentor and provide guidance to junior designers, fostering a collaborative and growth-oriented design team environment, and contributing to knowledge sharing and best practice dissemination.
• Conduct and leverage user research, including usability testing and user interviews, to gather insights that directly inform and validate design decisions, ensuring a data-driven approach to product development.
• Present design concepts and solutions clearly and persuasively to internal teams and external clients, effectively articulating the rationale behind design choices and their alignment with business objectives.

📝 Enhancement Note: The responsibility to "Evolve design systems to drive consistency and scalability" is a critical operational function. This implies the candidate will not only design but also manage and maintain a core set of design assets and guidelines, a task often falling under design operations or product operations umbrellas. The client-facing nature and requirement for prior consulting experience further underscore the operational demands of this role in managing client relationships and project delivery.

🎓 Skills & Qualifications

Education: A Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or a related field is typically expected, though equivalent practical experience and a strong portfolio can often substitute.

Experience: A minimum of 8 years of progressive experience in UX/UI design, product design, or a closely related field, with a proven track record of successfully delivering digital products. Experience in a consulting environment is explicitly required, highlighting the need for client-facing skills and project delivery accountability.

Required Skills:

• Deep expertise in user experience (UX) design, interaction design, and visual design principles.
• Proficiency in leading end-to-end product design processes, from discovery and research to high-fidelity mockups and prototypes.
• Mastery of industry-standard design and prototyping tools, with a specific emphasis on Figma.
• Proven ability to conduct user research, including qualitative methods and usability testing, to inform design strategy and iterations.
• Strong understanding of accessibility standards (e.g., WCAG) and a commitment to designing inclusive experiences.
• Excellent collaboration and communication skills, with the ability to work effectively within cross-functional teams and present design solutions to stakeholders.
• Demonstrated experience in stakeholder management and client-facing consulting engagements.
• A strong portfolio showcasing a range of digital design projects, demonstrating problem-solving skills, design thinking, and a user-centric approach.

Preferred Skills:

• Familiarity with the Adobe Creative Suite (Photoshop, Illustrator, After Effects) for asset creation and visual refinement.
• Experience with other prototyping tools beyond Figma (e.g., InVision, Sketch, Adobe XD).
• Knowledge of front-end development principles (HTML, CSS, JavaScript) to ensure design feasibility and effective collaboration with engineers.
• Experience in mentoring junior designers and contributing to design team growth and culture.
• Ability to contribute to or manage design systems, including component libraries and style guides.
• Experience in agile development methodologies.

📝 Enhancement Note: The requirement for "8+ years’ experience" and "prior consulting experience" in a "Senior" capacity strongly suggests a need for strategic thinking, independent problem-solving, and the ability to manage client expectations and project timelines, which are core operational competencies. Mastery of Figma is a critical technical requirement for efficient design operations.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio demonstrating a minimum of 8 years of professional UX/UI and product design work is mandatory.
• Showcase end-to-end project case studies that clearly articulate the problem, your design process, your specific contributions, and the measurable business or user outcomes achieved.
• Include examples of wireframes, user flows, interactive prototypes, and high-fidelity visual designs for both web and mobile applications.
• Highlight projects where you ensured inclusivity and accessibility, detailing the specific considerations and implementations.
• Demonstrate your ability to evolve or contribute to design systems, providing examples of component libraries, style guides, or pattern libraries you've worked with or developed.

Process Documentation:

• Within case studies, clearly outline the user research methodologies employed (e.g., interviews, surveys, usability testing) and how the findings directly influenced design decisions.
• Document your iterative design process, including how feedback from stakeholders and testing was incorporated to refine solutions.
• Illustrate your collaboration process with cross-functional teams (engineers, product managers) and how you managed dependencies and communication.
• Provide examples of how you've contributed to or managed design systems to ensure consistency and scalability across projects.

📝 Enhancement Note: The emphasis on "measurable business or user outcomes" and "data-driven approach to product development" in portfolio requirements is crucial for demonstrating operational impact. A well-structured portfolio serves as tangible evidence of the candidate's ability to execute design processes efficiently and deliver results, a key aspect of operational excellence in design.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for Senior UX/UI Designers with 8+ years of experience in Brisbane, Australia, and considering the consulting aspect, the estimated salary range is AUD $120,000 - $160,000 per annum. This estimate accounts for the required expertise, client-facing responsibilities, and the cost of living in Brisbane.

Benefits:

• Opportunity to work with a global digital transformation company with a strong focus on innovation and human-centered design.
• Exposure to diverse client projects across various industries, offering continuous learning and professional development.
• A hybrid work model promoting work-life balance, with 2-3 days per week in the Brisbane office.
• Professional development opportunities, including training, workshops, and potential for advancement within the organization.
• Collaborative and supportive team environment that values creativity, learning, and continuous improvement.
• Contribution to evolving design systems and shaping design culture.

Working Hours: Standard full-time working hours are expected, likely around 37.5-40 hours per week. While specific daily schedules may vary based on project needs and client interactions, a degree of flexibility is generally offered within a hybrid model.

📝 Enhancement Note: The salary range is an estimation based on publicly available data for similar roles in Brisbane, Australia, and the specified experience level. Actual compensation may vary based on the candidate's specific qualifications, interview performance, and CI&T's internal compensation structure. Benefits are inferred from typical offerings by global digital transformation consultancies and the company's stated values.

🎯 Team & Company Context

🏢 Company Culture

Industry: Information Technology & Services, Digital Transformation, Consulting. CI&T operates within the technology sector, specializing in helping large enterprises accelerate their digital transformation journeys through innovative solutions that leverage emerging technologies.

Company Size: CI&T is a global company with a significant employee base, likely in the thousands. This size suggests a robust organizational structure, established processes, and opportunities for cross-team collaboration and career mobility.

Founded: CI&T was founded in 1995. With nearly three decades of experience, the company has a deep understanding of the technology landscape and a proven history of adapting to market changes and client needs. This longevity implies stability and a mature approach to business operations.

Team Structure:

• The design team is likely part of a broader delivery or client services unit, working in agile squads alongside project managers, business analysts, developers, and QA testers.
• Designers may report to a Design Lead or a Practice Lead within the digital/design capability.
• Cross-functional collaboration is essential, as the role requires close partnership with engineering, project management, and client stakeholders to ensure successful project outcomes.

Methodology:

• CI&T likely employs agile methodologies (e.g., Scrum, Kanban) for project delivery, emphasizing iterative development and continuous feedback loops.
• Design thinking and human-centered design approaches are core to their service offering.
• Data analysis and user research are integral to informing design decisions and measuring the impact of solutions.
• Emphasis on building scalable and robust solutions that drive business value for clients.

Company Website: https://www.ciandt.com/

📝 Enhancement Note: The company's focus on digital transformation and client-facing consulting implies a dynamic work environment where operational efficiency, adaptability, and strong client relationship management are highly valued. The global presence suggests opportunities to collaborate with diverse teams and learn from international best practices.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior-level individual contributor role with significant leadership and mentorship responsibilities. It sits at the top tier of design execution and requires a strategic understanding of how design impacts business goals and client success, aligning with senior operational roles that manage complex workstreams.

Reporting Structure: The Senior UX/UI Designer will likely report to a Design Lead, Head of Design, or a Director of Experience Design, depending on the specific organizational structure within CI&T's Brisbane or regional operations. They will, in turn, mentor and guide junior designers.

Operations Impact: The Senior UX/UI Designer's impact is directly tied to the success of client projects. By creating intuitive, effective, and user-centered digital experiences, they contribute to client satisfaction, user adoption, revenue generation, and overall business transformation. Their work directly influences the operational efficiency and market competitiveness of client products.

Growth Opportunities:

• Leadership Path: Progression to Lead UX/UI Designer, Design Manager, or Head of Design roles, overseeing larger teams and strategic design initiatives.
• Specialization: Deepen expertise in specific areas such as UX Research, Design Systems Management, or specialized industry domains.
• Consulting Acumen: Develop advanced client management, strategic advisory, and business development skills within the consulting framework.
• Global Mobility: Opportunities to work on international projects or relocate to other CI&T global offices.
• Skill Development: Access to internal training, external certifications, and industry conferences to stay abreast of the latest design trends and technologies.

📝 Enhancement Note: The "Senior" title and consulting requirement indicate a role with significant autonomy and responsibility, often involving strategic input into client roadmaps and project operations. The growth opportunities highlight a clear career progression path within design and consulting operations.

🌐 Work Environment

Office Type: The role is hybrid, requiring 2-3 days per week in the CI&T Brisbane office. This suggests a modern, collaborative office space designed to facilitate teamwork, client meetings, and focused individual work.

Office Location(s): The primary office is in Brisbane, Australia, providing a central hub for local client engagement and team collaboration. Specific office address details would be provided upon application or during the interview process.

Workspace Context:

• The office environment is likely to be dynamic and collaborative, fostering interaction with project managers, engineers, and other design professionals.
• Access to necessary design tools and technology, including high-performance workstations and software licenses (e.g., Figma).
• Opportunities for informal and formal knowledge sharing sessions, design critiques, and team-building activities.
• A professional setting conducive to client presentations and workshops.

Work Schedule: A standard 40-hour work week is typical for full-time positions. While the hybrid model offers flexibility in location, the core working hours will need to accommodate project deadlines, client availability, and team collaboration needs, particularly with near-shore teams.

📝 Enhancement Note: The hybrid work arrangement requires excellent self-management and communication skills to maintain productivity and collaboration across different work settings, a key operational consideration for remote and hybrid roles.

📄 Application & Portfolio Review Process

Interview Process:

• Application Submission: Submit resume and a link to your portfolio via the company's application portal.
• Portfolio Review: Initial screening will heavily rely on the quality and relevance of your portfolio, assessing your design process, problem-solving skills, and impact.
• Hiring Manager/Recruiter Screen: A preliminary call to discuss your experience, career goals, and fit for the role and company culture.
• Design Challenge/Case Study Presentation: You may be asked to present a case study from your portfolio or complete a design exercise to demonstrate your skills, thinking process, and ability to articulate design rationale. This often involves explaining how you'd approach a specific business problem or user need.
• Team/Stakeholder Interviews: Meetings with potential team members, including other designers, project managers, and potentially clients, to assess collaboration style, technical expertise, and cultural fit.
• Final Interview: A discussion with senior leadership to finalize the decision.

Portfolio Review Tips:

• Curate Selectively: Choose 3-5 of your strongest, most relevant projects that showcase end-to-end design thinking and problem-solving.
• Tell a Story: For each project, clearly articulate the problem statement, your role and process, key challenges, design decisions, and the impact/outcomes achieved. Use visuals effectively.
• Highlight Process: Detail your research methods, user testing, iteration cycles, and how you collaborated with stakeholders.
• Demonstrate Figma Mastery: Clearly show your proficiency with Figma, potentially through interactive prototypes or detailed explanations of your file organization and component usage.
• Quantify Impact: Whenever possible, include metrics that demonstrate the success of your designs (e.g., improved conversion rates, reduced task completion time, increased user satisfaction).

Challenge Preparation:

• Understand the Context: If given a design challenge, take time to understand the business goals, target audience, and constraints.
• Think Aloud: During a live challenge or presentation, verbalize your thought process, assumptions, and decision-making criteria.
• Focus on Process: Emphasize how you would approach the problem systematically, rather than just jumping to a solution.
• Prioritize: If time is limited, focus on the most critical aspects of the problem and articulate your priorities clearly.

📝 Enhancement Note: The interview process emphasizes practical demonstration of skills through a portfolio and potentially a design challenge, common in operations roles to validate hands-on capabilities and problem-solving approaches. Strong preparation in articulating design rationale and business impact is key.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for wireframing, prototyping, UI design, and collaboration. Mastery is a core requirement.
• Prototyping Tools: While Figma is primary, familiarity with other advanced prototyping tools may be beneficial.
• Design Systems: Experience working with and contributing to established design systems.

Analytics & Reporting:

• Familiarity with product analytics tools (e.g., Google Analytics, Mixpanel, Amplitude) to understand user behavior and measure design impact.
• Ability to interpret data to inform design decisions and report on design effectiveness.

CRM & Automation:

• While not direct responsibilities, an understanding of how design integrates with CRM systems (e.g., Salesforce) and marketing automation platforms to deliver cohesive user journeys can be advantageous.

📝 Enhancement Note: Figma proficiency is a critical operational requirement, enabling efficient design production and collaboration. Understanding analytics tools is crucial for demonstrating the ROI of design efforts, a key metric in operations.

👥 Team Culture & Values

Operations Values:

• Human-Centered: A core value focused on understanding and prioritizing user needs in all design and development efforts.
• Collaboration: Strong emphasis on teamwork, open communication, and collective problem-solving across disciplines.
• Innovation: Encouraging creative thinking and the exploration of new technologies and approaches to deliver transformative solutions.
• Excellence: Commitment to high-quality design, meticulous attention to detail, and delivering measurable business outcomes for clients.
• Continuous Learning: Fostering an environment where team members are encouraged to develop new skills and stay current with industry trends.

Collaboration Style:

• Cross-functional Integration: Designers work closely with project managers, engineers, and business analysts in agile teams, requiring strong communication and a shared understanding of project goals.
• Feedback-Driven: An open culture for design critiques and feedback sessions to refine work and improve team processes.
• Client-Centric: A professional and consultative approach to client interactions, ensuring clear communication and alignment on project objectives and design solutions.

📝 Enhancement Note: The emphasis on collaboration and client-centricity aligns with operational best practices in consulting and digital delivery, where effective teamwork and client satisfaction are paramount to business success.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Goals: Effectively mediating between user desires, technical constraints, and client business objectives to create solutions that are both impactful and feasible.
• Managing Stakeholder Expectations: Navigating diverse stakeholder opinions and requirements in a client-facing consulting environment.
• Evolving Design Systems: Keeping design systems up-to-date and scalable across a variety of client projects and evolving technological landscapes.
• Mentoring Junior Talent: Effectively guiding and developing less experienced designers while managing a demanding workload.
• Rapidly Changing Technology: Staying current with new design tools, methodologies, and emerging technologies in the digital transformation space.

Learning & Development Opportunities:

• Advanced Design Techniques: Opportunities to deepen expertise in areas like motion design, accessibility auditing, or service design.
• Consulting Skills: Development in client management, strategic advisory, and business development through hands-on experience.
• Leadership Training: Formal and informal training to enhance mentoring, team management, and project leadership capabilities.
• Industry Exposure: Attending conferences, workshops, and training programs relevant to UX/UI design and digital transformation.

📝 Enhancement Note: The challenges highlight the need for strong problem-solving and adaptability, key operational skills. The growth opportunities indicate a commitment to professional development and career advancement within the design and consulting operations domain.

💡 Interview Preparation

Strategy Questions:

• Portfolio Walkthrough: Be prepared to walk through 2-3 key projects in detail, explaining your process, decision-making, and the outcomes. Focus on how your design work solved a specific problem and delivered business value.
• Design Process: Articulate your typical end-to-end design process, from discovery and research to delivery and iteration. How do you ensure user needs are met? How do you incorporate feedback?
• Figma Proficiency: Be ready to discuss your experience with Figma, including how you use its features for collaboration, prototyping, and design system management.
• Handling Ambiguity: Describe how you approach projects where requirements are initially unclear or subject to change, a common scenario in consulting.
• Mentorship Experience: Share specific examples of how you've mentored junior designers and contributed to a positive team culture.

Company & Culture Questions:

• Why CI&T? Research CI&T's work, clients, and values. Be prepared to explain why you are a good fit for their culture and mission.
• Consulting Experience: Discuss your experience working with clients, managing expectations, and delivering projects in a consulting capacity.
• Hybrid Work: How do you ensure productivity and collaboration in a hybrid work environment?

Portfolio Presentation Strategy:

• Structure: Organize your presentation logically: Introduction (problem, your role), Process (research, ideation, design, testing), Solution (key screens, prototypes), Outcomes (metrics, learnings).
• Visuals: Use high-quality mockups, clear user flows, and engaging prototype demonstrations.
• Storytelling: Frame each project as a narrative, highlighting the challenge, your journey, and the resolution.
• Conciseness: Be mindful of time. Focus on the most impactful aspects of your work.
• Q&A Readiness: Anticipate questions about your design choices, challenges faced, and alternative solutions you considered.

📝 Enhancement Note: Interview preparation should focus on demonstrating not only design skill but also operational capabilities like process management, client communication, and the ability to articulate business value. A strong portfolio presentation is a key component of this.

📌 Application Steps

To apply for this Senior UX/UI Designer position:

• Navigate to the CI&T careers page or the provided Lever.co link and submit your application.
• Portfolio Customization: Ensure your portfolio is up-to-date and clearly showcases 3-5 of your most relevant projects, emphasizing end-to-end design processes, user-centricity, and measurable outcomes. Tailor the case studies to highlight experience relevant to digital transformation and consulting.
• Resume Optimization: Update your resume to reflect your 8+ years of experience, highlighting key responsibilities, achievements, and specific skills in UX/UI design, product design, Figma, research, and client consulting. Use keywords from the job description.
• Interview Preparation: Practice articulating your design process, presenting your portfolio case studies, and discussing your experience with Figma, user research, and cross-functional collaboration. Prepare to discuss how you ensure inclusivity and accessibility in your designs.
• Company Research: Thoroughly research CI&T's mission, values, recent projects, and client base to demonstrate genuine interest and alignment with their culture and operational focus on digital transformation.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.