Interior Design Consultant

📍 Job Overview

Job Title: Interior Design Consultant

Company: RH Restoration Hardware

Location: Oklahoma City, Oklahoma, United States

Job Type: Full time

Category: Retail Sales & Interior Design Consulting

Date Posted: 2026-06-23T12:49:24

Experience Level: 2-5 Years

Remote Status: On-site

🚀 Role Summary

• Serve as a primary point of contact for discerning clientele, providing a luxury service experience within a high-end retail gallery environment.

• Qualify and educate prospective clients on comprehensive RH Interior Design services, acting as a bridge to expert design solutions.

• Manage the end-to-end client journey, from initial engagement through successful product delivery, fostering strong, lasting relationships.

• Drive revenue by achieving ambitious fiscal goals through expert sales qualification and client retention strategies.

• Uphold and embody the RH lifestyle brand through professional communication, impeccable personal presentation, and a deep understanding of luxury design principles.

📝 Enhancement Note: While the original job title is "Interior Design Consultant," the core responsibilities and requirements strongly align with a high-end retail sales role with a significant interior design consulting component. The focus is on client relationship management, lead qualification for design services, and direct sales achievement within a luxury retail setting, rather than independent interior design project management. This role is best categorized under "Retail Sales & Interior Design Consulting" to accurately reflect its dual nature.

📈 Primary Responsibilities

• Deliver a consistently exceptional, luxury client experience by leveraging in-depth product knowledge and elevated service standards.

• Proactively assess the unique design needs and aspirations of walk-in clientele, initiating personalized consultations.

• Effectively qualify potential clients, clearly articulating the value and scope of RH Interior Design services to align with their project requirements.

• Own and meticulously manage all phases of the client engagement lifecycle, ensuring seamless transitions from initial contact to final product delivery and post-delivery follow-up.

• Cultivate and nurture a robust, loyal client base through consistent, high-quality service and personalized attention, driving repeat business and referrals.

• Achieve and exceed established fiscal targets and sales quotas by implementing effective sales strategies and client development techniques.

• Embody the RH lifestyle brand in all interactions, communications, and personal presentation, reflecting the company's commitment to taste and luxury.

• Maintain a keen and active interest in the luxury goods and interior design industries, staying abreast of current trends, emerging styles, and competitive offerings.

• Support and maintain the impeccable visual merchandising and quality standards within the RH Gallery, ensuring an inspiring and aspirational client environment.

📝 Enhancement Note: The responsibilities emphasize a client-centric approach within a sales-driven retail environment. The role requires not only product knowledge but also the ability to consult on design needs, qualify leads for specialized services, and manage a sales pipeline. The emphasis on "fiscal goals" and "client base growth" clearly indicates a strong sales accountability component.

🎓 Skills & Qualifications

Education: While specific degree requirements are not listed, a background in Art, Architecture, or Interior Design is preferred, suggesting a strong foundation in design principles is highly valued.

Experience: 2-5 years of experience in a relevant field, such as a design firm, high-end furniture retail, or luxury retail, is preferred. This experience should demonstrate a proven ability to work with discerning clients and manage sales processes within a luxury context.

Required Skills:

• Client Relationship Management: Proven ability to build, nurture, and maintain strong relationships with a high-end clientele.

• Luxury Service Expertise: Demonstrated capacity to provide elevated, personalized service that meets and exceeds the expectations of luxury consumers.

• Product Knowledge: Ability to quickly acquire and articulate detailed knowledge about RH's extensive product lines, materials, and craftsmanship.

• Sales Qualification: Skill in assessing client needs, understanding their design vision, and qualifying them for appropriate services and products.

• Communication Skills (Verbal & Written): Exceptional ability to communicate clearly, persuasively, and professionally with clients and internal teams.

• Organization & Time Management: Highly organized with the ability to manage multiple client interactions, tasks, and project phases simultaneously.

• Collaboration: Ability to work effectively with internal teams, particularly the RH Interior Design department, to ensure client satisfaction.

• Results-Oriented Mindset: A strong drive to achieve and exceed sales targets and business objectives.

• Adaptability & Agility: Strategic and mental agility to navigate a dynamic retail environment and respond effectively to client needs.

• Technology Proficiency: Competency in Mac Operating System, iOS devices, Microsoft Office Suite, and Google Applications.

Preferred Skills:

• Experience within a dedicated Interior Design firm.

• Background in high-end furniture or luxury retail sales.

• Formal education or extensive experience in Art, Architecture, or Interior Design.

• Entrepreneurial spirit with a passion for building and developing client relationships.

• Understanding of the luxury and design industry trends.

📝 Enhancement Note: The required skills blend client-facing service excellence with foundational sales acumen and technical proficiency. The preference for a design background and experience in luxury retail underscores the specific nature of this role, which requires a consultative sales approach. The inclusion of Mac OS and iOS proficiency is a specific technical requirement.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Client Success Case Studies: Showcase examples of successful client engagements, highlighting how you understood client needs and delivered solutions that exceeded expectations. Focus on the process of consultation and solution delivery.

• Sales Performance Metrics: Quantifiable achievements in sales, client acquisition, and revenue generation. Present data in a clear, concise manner, demonstrating your ability to meet and exceed fiscal goals.

• Service Delivery Workflows: Illustrate your approach to managing client interactions from initial contact through post-delivery, emphasizing your process for ensuring a seamless and luxurious experience.

• Relationship Management Documentation: Examples of how you've built and maintained long-term client relationships, perhaps through personalized follow-ups or tailored recommendations.

Process Documentation:

• Client Consultation Framework: Detail your methodology for conducting initial client consultations, including needs assessment, style discovery, and service qualification.

• Sales Cycle Management: Outline your process for moving a client through the sales cycle, from lead qualification to closing and order fulfillment.

• Post-Sale Client Engagement: Describe your approach to ensuring client satisfaction after the sale, including delivery coordination and follow-up strategies.

• Cross-Functional Collaboration Protocols: Explain how you would collaborate with the RH Interior Design team and other internal departments to support client projects.

📝 Enhancement Note: For a role like this, a traditional "operations" portfolio is less common. Instead, candidates should prepare a portfolio that demonstrates their ability to manage client relationships, drive sales, and deliver exceptional service within a luxury retail context. This would