In-Home Design Consultant- Ann Arbor

📍 Job Overview

Job Title: In-Home Design Consultant

Company: Bathworks Inc

Location: Rochester Hills, Michigan, United States (On the road)

Job Type: Full-time

Category: Sales Operations / GTM Enablement (Client-facing sales with operational support)

Date Posted: May 04, 2026

Experience Level: Mid-Level (2-5 years)

Remote Status: On-site (Client-facing, field-based role)

🚀 Role Summary

• This role is crucial for driving revenue growth through direct, in-home sales consultations, focusing on complete bathroom remodeling solutions.

• It requires a strong consultative selling approach to build value and overcome price objections, directly impacting the company's sales pipeline and conversion rates.

• The position is integral to the Go-To-Market (GTM) strategy, acting as the primary client-facing representative for Bathworks Inc.'s comprehensive product and service offerings.

• Success in this role relies on effectively leveraging provided qualified leads and a robust product suite to achieve ambitious sales targets within a commission-only structure.

📝 Enhancement Note: While the job title is "In-Home Design Consultant," the core responsibilities and compensation structure (commission-only with high earning potential) align it closely with a senior sales role within a GTM function. The emphasis on "sales organization with a support team" and "qualified leads" indicates a structured sales enablement environment, characteristic of effective Revenue Operations. The role is client-facing and field-based, requiring strong sales acumen rather than traditional back-office operations.

📈 Primary Responsibilities

• Conduct in-home design consultations, presenting comprehensive bathroom remodeling solutions to potential clients.

• Build significant value for Bathworks Inc.'s manufactured products and direct installation services to effectively address and overcome price objections.

• Convert qualified leads into closed sales by understanding customer needs, presenting tailored solutions, and negotiating effectively.

• Maintain a deep understanding of the company's extensive product offering, manufacturing capabilities, and direct installation model to articulate unique selling propositions.

• Collaborate with internal teams (e.g., scheduling, installation) to ensure a seamless customer experience from consultation to project completion.

• Manage a personal sales pipeline, track progress, and provide feedback on lead quality and market trends to support sales operations.

• Uphold the company's reputation by delivering professional, consultative, and customer-centric sales interactions.

• Utilize provided sales tools and CRM systems to document client interactions, manage follow-ups, and report on sales activities.

📝 Enhancement Note: The primary responsibilities are heavily focused on direct sales execution and client interaction. The role's success is directly tied to its ability to convert leads and drive revenue, a key GTM objective. The mention of utilizing CRM and providing feedback on leads highlights the connection to sales operations support.

🎓 Skills & Qualifications

Education:

• High School Diploma or equivalent required.

Experience:

• Minimum of 3 years of sales experience preferred, with a strong preference for previous experience in in-home sales or design consulting roles.

Required Skills:

• Consultative Selling: Ability to understand customer needs deeply and tailor solutions accordingly.

• In-Home Sales Expertise: Experience conducting sales presentations and closing deals in a client's home environment.

• Product Presentation & Value Building: Skill in articulating product features, benefits, and overall value proposition to justify pricing.

• Lead Conversion: Demonstrated ability to effectively follow up on and convert qualified leads into sales.

• Price Negotiation: Competence in discussing pricing and reaching mutually agreeable terms.

• Valid Driver's License & Clean Driving Record: Essential for travel to client locations.

• Clean Background Check: Mandatory for client-facing roles.

Preferred Skills:

• Bathroom Design Knowledge: Familiarity with bathroom layouts, materials, and current design trends.

• CRM Proficiency: Experience using Customer Relationship Management (CRM) software for lead and customer management.

• Sales Process Optimization: Understanding of how to refine personal sales processes for greater efficiency.

• Home Improvement Industry Experience: Knowledge of the home remodeling market and competitor landscape.

📝 Enhancement Note: The qualifications emphasize direct sales skills, client interaction, and a proven ability to generate revenue. While not a traditional "operations" role, the emphasis on consultative selling and potentially utilizing CRM aligns with the operational support needed for sales teams. The preferred experience in in-home sales and a clean driving record are critical operational requirements for field-based roles.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• While a formal "operations" portfolio is not explicitly requested, candidates are expected to demonstrate a history of successful sales processes and outcomes.

• Prepare to discuss specific examples of how you have successfully navigated the sales cycle, from lead engagement to closing, highlighting your personal sales methodology.

• Be ready to articulate how you build value and overcome price objections, providing concrete examples of successful negotiations.

Process Documentation:

• Candidates should be prepared to describe their personal sales process, including lead qualification, needs assessment, solution presentation, objection handling, and closing techniques.

• Be ready to discuss how you would document client interactions and follow-up activities, demonstrating an understanding of the importance of data integrity for sales operations.

• Demonstrate an understanding of how to track personal sales performance metrics (e.g., conversion rates, average deal size) to drive continuous improvement.

📝 Enhancement Note: Given this is a client-facing sales role rather than a traditional back-office operations role, the "portfolio" requirements are interpreted as evidence of sales success and process proficiency. Candidates should be prepared to discuss their sales methodology and demonstrate tangible results, which is a key aspect of GTM enablement.

💵 Compensation & Benefits

Salary Range:

• Commission Only: $100,000 - $200,000+ annually, with potential to exceed $300,000+.

Benefits:

• Health Insurance

• Dental Insurance

• Vision Insurance

• Life Insurance

• Employee Discount on Bathworks Inc. products and services.

• Paid Time Off (PTO)

• Training provided to enhance sales and design skills.

Working Hours:

• Full-time, typically requiring a commitment of six days a week.

• Schedule includes Monday to Saturday, with flexibility for some weekday evenings to accommodate client availability. This requires strong personal time management to balance work and personal life.

📝 Enhancement Note: The salary is commission-only, which is a critical piece of information for candidates. The provided range ($100K-$200K) is a base expectation, with the description explicitly stating potential for much higher earnings ($150K-$300K+). The "working hours" are detailed as six days a week, which is a significant commitment and requires careful consideration for work-life balance.

🎯 Team & Company Context

🏢 Company Culture

Industry: Home Improvement / Building Materials Manufacturing & Retail (specifically bathroom remodeling).

Company Size: Large (implied by "largest bathroom remodeler in the country," national brand partnerships, and potentially 100-500 employees based on typical industry structures).

Founded: Not specified, but its scale suggests a well-established company with a proven track record in the market.

Team Structure:

• The role operates within a sales-driven organization that emphasizes strong support from internal teams.

• While the consultant works independently in the field, they are part of a larger sales force and supported by operations teams providing leads, scheduling, and installation services.

Methodology:

• Value-Based Selling: The core methodology emphasizes building significant customer value to justify pricing, rather than competing solely on cost.

• End-to-End Service: The company controls the entire process from manufacturing its own materials to direct installation, allowing for quality control and a unified customer experience.

• Data-Driven Lead Qualification: The provision of "qualified leads" suggests a system for lead scoring and qualification, likely supported by marketing and sales operations.

Company Website: https://bathworks.isolvedhire.com (Note: This appears to be an HR/recruitment portal, not the primary company website.)

📝 Enhancement Note: Bathworks Inc. positions itself as a leader in the bathroom remodeling space, emphasizing its comprehensive offerings and control over the entire value chain. This is a key differentiator that sales consultants must leverage. The "sales organization with a support team" structure indicates a focus on enabling sales success, which is often driven by effective sales operations.

📈 Career & Growth Analysis

Operations Career Level: This role is a senior individual contributor within the GTM function, specifically in client-facing sales. It's not a traditional "operations" role but requires operational excellence in sales execution.

Reporting Structure: Likely reports to a Sales Manager or Regional Sales Director who oversees a team of In-Home Design Consultants.

Operations Impact: Directly impacts revenue generation, customer acquisition, and market share. Successful consultants contribute significantly to the company's financial performance and brand reputation.

Growth Opportunities:

• Advancement to Senior Consultant/Team Lead: Potential to mentor new hires and take on more complex sales territories or leadership responsibilities within the sales team.

• Sales Management: Opportunity to move into sales management roles, overseeing a team of consultants and contributing to sales strategy.

• Specialization: Develop expertise in specific product lines or sales methodologies within the home improvement sector.

• Performance-Based Rewards: High earners can achieve significant financial success, which can be a primary growth motivator.

📝 Enhancement Note: Growth in this role is primarily within the sales hierarchy or through achieving high levels of financial success. While not a direct path into traditional operations roles, the experience gained in managing client relationships, understanding sales processes, and driving revenue is valuable.

🌐 Work Environment

Office Type: Primarily field-based, working "on the road" to meet clients in their homes. There may be a home office or regional hub for administrative tasks, meetings, or training, but the core work is client-site.

Office Location(s): The role is based in the Ann Arbor area, serving clients within SE Michigan. The provided address (1935 Enterprise Dr, Rochester Hills, MI) might be a training or administrative center, but the "work location: on the road" is the key descriptor.

Workspace Context:

• The primary workspace is the client's home, requiring adaptability and professionalism in diverse environments.

• Access to reliable transportation and a clean driving record are essential operational requirements for this mobile role.

• The role demands self-discipline and time management skills to effectively plan routes, schedule appointments, and manage personal workflow.

Work Schedule:

• Full-time, six days a week (Monday-Saturday), with some weekday evenings. This schedule necessitates strong personal organization and time management to ensure work-life balance.

📝 Enhancement Note: This is a field sales role, emphasizing independence and client-site work. The "on the road" nature requires specific logistical considerations and self-management skills, which are operational aspects of the job.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Likely a phone or video call to assess basic qualifications, sales experience, and alignment with the commission-only structure.

• In-Depth Interview: A more detailed discussion focusing on sales experience, consultative selling techniques, objection handling, and motivation for a commission-based role. Expect behavioral questions.

• Case Study/Role-Playing: Candidates may be asked to present a mock sales consultation or demonstrate how they would handle specific client objections or design scenarios.

• Field Ride-Along (Potential): In some similar roles, a brief observation or participation in a live consultation might occur, though this is less common for initial interviews.

• Final Interview: May involve meeting with a sales manager or director to confirm fit and discuss compensation structure.

Portfolio Review Tips:

• Prepare specific, quantifiable examples of your sales achievements. Instead of saying "I closed deals," say "I consistently exceeded my monthly sales quota by 15% and achieved an average deal size of $X,XXX."

• Be ready to walk through a successful sales cycle you managed, detailing your approach from initial contact to closing and follow-up.

• Highlight instances where you successfully built value for a product or service to overcome price objections. Quantify the impact of your value-building efforts if possible.

Challenge Preparation:

• Be ready to answer questions about how you handle rejection and maintain motivation in a commission-only environment.

• Prepare to discuss your understanding of the bathroom remodeling process and how you would approach a consultation with a homeowner.

• Practice articulating the value proposition of Bathworks Inc. (manufacturing, direct installation, brand partnerships) as if you were presenting to a client.

• Be prepared to discuss your sales process and how you adapt it to different client personalities and needs.

📝 Enhancement Note: The interview process for this role will heavily focus on sales aptitude, resilience, and the ability to perform in a commission-only environment. Preparing concrete examples of sales success and demonstrating a strong understanding of consultative selling are key.

🛠 Tools & Technology Stack

Primary Tools:

• CRM System: Essential for managing leads, tracking customer interactions, scheduling follow-ups, and reporting sales activities. (Specific CRM not mentioned, but proficiency in Salesforce, HubSpot, or similar is highly advantageous).

• Sales Presentation Tools: Software or physical materials for product demonstrations, design mock-ups, and proposal generation.

• Mobile Device/Laptop: For accessing CRM, product information, and communication while in the field.

Analytics & Reporting:

CRM & Automation:

• Proficiency in using a CRM for data entry and lead management is critical.

• Understanding how CRM data feeds into broader sales and marketing automation efforts is beneficial.

📝 Enhancement Note: The primary technology requirement is proficiency with a CRM system for sales management. While not explicitly stated, familiarity with common CRM platforms used in sales organizations (e.g., Salesforce, HubSpot) is a significant advantage.

👥 Team Culture & Values

Operations Values:

• Drive & Ambition: A strong emphasis on hard work and high earning potential, attracting individuals motivated by financial success.

• Customer Focus: Delivering value and ensuring client satisfaction through professional consultations and quality remodeling services.

• Integrity: Maintaining a clean driving record and background check underscores a commitment to trust and reliability.

• Efficiency: Optimizing personal sales processes and leveraging company support systems to maximize productivity.

Collaboration Style:

• Independent Field Work: Consultants operate largely independently in client homes.

• Support-Based Collaboration: Close collaboration with internal teams (lead generation, scheduling, installation) is crucial for seamless client experiences.

• Feedback Loop: Providing feedback on lead quality and market insights to support continuous improvement in sales and marketing operations.

📝 Enhancement Note: The culture is likely performance-driven, with a strong emphasis on individual achievement within a supportive framework. The company values self-starters who can leverage provided resources to drive revenue.

⚡ Challenges & Growth Opportunities

Challenges:

• Commission-Only Structure: Requires significant self-motivation, resilience, and effective financial planning to manage fluctuating income.

• Managing Rejection: In-home sales can involve high rates of rejection, demanding a positive attitude and strong emotional intelligence.

• Territory Management: Effectively planning routes and managing time across multiple client appointments in a designated geographic area (SE Michigan).

• Balancing Work Schedule: The six-day work week and evening appointments can be demanding and require careful personal time management.

Learning & Development Opportunities:

• Sales Training: Comprehensive training on Bathworks Inc.'s products, sales methodologies, and design principles.

• Industry Best Practices: Learning about the latest trends in bathroom remodeling and home improvement sales.

• Mentorship: Potential to learn from experienced sales managers and top-performing consultants.

• Financial Management: Developing skills in managing personal finances within a commission-based income structure.

📝 Enhancement Note: The primary challenge is the commission-only compensation model, which requires a specific mindset and robust sales skills. Growth opportunities are focused on sales performance and potential advancement within the sales organization.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for conducting an in-home sales consultation, from initial greeting to closing the deal." (Focus on your structured approach and client engagement).

• "How do you build value for a product or service when a client's primary concern is price?" (Prepare specific examples demonstrating your value-building techniques).

• "Tell me about a time you faced significant rejection in a sales role. How did you handle it and what did you learn?" (Showcase resilience and a positive outlook).

Company & Culture Questions:

• "What do you know about Bathworks Inc. and the bathroom remodeling industry?" (Research the company's partnerships with Lowe's, Home Depot, Sam's Club, and their manufacturing capabilities).

• "How do you see yourself fitting into a performance-driven sales team?" (Emphasize your competitive spirit and drive).

Portfolio Presentation Strategy:

• Prepare 2-3 concise case studies of your most successful sales experiences.

• For each case study, clearly outline the client's initial need, your proposed solution, how you built value, how you overcame objections (especially price), and the final outcome (deal closed, revenue generated).

• Quantify your achievements whenever possible (e.g., "increased sales by X%", "achieved Y% of quota," "average deal size of $Z").

• Be ready to discuss your personal sales process in detail, illustrating your understanding of lead management and customer relationship building.

📝 Enhancement Note: Interview preparation should focus on demonstrating sales prowess, resilience for a commission-only role, and understanding of the company's unique value proposition. Quantifiable achievements are critical.

📌 Application Steps

To apply for this In-Home Design Consultant position:

• Submit your application through the provided link on the isolvedhire portal.

• Tailor your resume: Highlight your sales experience, clearly stating years of experience, specific achievements (e.g., exceeding quotas, average deal size), and any experience in in-home sales, design, or home improvement.

• Prepare your "sales portfolio": Be ready to discuss specific examples of successful sales consultations, value-building strategies, and how you've overcome price objections. Quantify your results.

• Research Bathworks Inc.: Understand their manufacturing capabilities, direct installation model, and partnerships with national retailers (Lowe's, Home Depot, Sam's Club). This knowledge is crucial for interviews.

• Practice your pitch: Rehearse how you would present yourself and your sales capabilities, focusing on your ability to thrive in a commission-only, client-facing role.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.