Head of UX/UI

📍 Job Overview

Job Title: Head of UX/UI

Company: Jobgether (via Partner Company)

Location: Netherlands

Job Type: Full-time

Category: UX/UI Design Leadership

Date Posted: 2026-09-16

Experience Level: 5-10 years

Remote Status: Remote OK (Netherlands-based)

🚀 Role Summary

• Lead and mentor an established UX/UI design team, setting high standards for design quality, process, and execution within a B2B SaaS environment.

• Drive the end-to-end user experience strategy for a complex B2B SaaS platform, encompassing research, conceptualization, high-fidelity design, and engineering handoff.

• Act as a key strategic partner between Design, Product, and Engineering, ensuring user needs are central to product planning and development.

• Remain a hands-on individual contributor, personally leading the most impactful and complex design initiatives to maintain deep product understanding and execution excellence.

• Develop and maintain a scalable Figma-based design system to ensure consistency, efficiency, and a cohesive user experience across the platform.

📝 Enhancement Note: This role is presented through Jobgether, an AI-powered platform, indicating a focus on efficient candidate matching and objective evaluation. The emphasis on a B2B SaaS platform and a "fast-moving environment that values speed, design craft, accountability, and execution" suggests a dynamic and results-oriented culture. The "Head of UX/UI" title, combined with the requirement to be hands-on, implies a player-coach leadership model.

📈 Primary Responsibilities

• Lead, manage, and mentor the existing design team, fostering a culture of high design quality, robust process, effective collaboration, and timely delivery.

• Conduct regular design critiques, providing clear, actionable feedback to elevate individual designer capabilities and ensure a consistent quality bar across all design outputs.

• Own and continuously optimize the end-to-end design process, from project scoping and requirements gathering through reviews, collaboration, handoff, and post-launch metric evaluation.

• Define and plan future design team structures, roles, and hiring needs, including developing criteria for portfolio evaluation and leading recruitment efforts to support organizational scaling.

• Serve as a critical liaison between Design, Product Management, and Engineering teams, effectively representing user needs and ensuring design insights are integrated into product strategy and roadmaps.

• Personally lead the design for the most complex and highest-leverage product initiatives, demonstrating individual design craft and strategic thinking.

• Define and champion the overarching UX/UI vision for the entire product, guiding the product's evolution from initial concepts and wireframes to detailed, high-fidelity designs and engineering specifications.

• Design intuitive and efficient experiences for multiple distinct user groups, each with unique goals, mental models, and workflows, ensuring optimal usability and engagement for all.

• Build, maintain, and evolve a scalable Figma-based design system, including design tokens, reusable components, variables, and established patterns, to drive consistency and efficiency.

• Oversee the design-to-engineering handoff process, delivering sufficiently detailed and precise specifications to guarantee accurate implementation of designs.

• Lead user research initiatives, including usability testing, to deeply understand user behaviors, needs, and pain points, translating these insights into actionable product improvements.

• Proactively identify user friction points and design effective solutions that enhance usability, drive product adoption, increase engagement, and improve task completion rates.

• Track, analyze, and communicate the business impact of design decisions using key product and user metrics, leveraging data to prioritize initiatives and demonstrate the value of UX/UI.

• Effectively balance team leadership responsibilities with hands-on individual design execution, recognizing both as equally vital components of the role.

📝 Enhancement Note: The responsibilities highlight a dual focus on leadership and execution. The emphasis on "scalable processes," "design system," and "metrics" points towards a need for operational excellence and data-driven decision-making within the design function, aligning with revenue operations and GTM principles of efficiency and impact measurement.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or a related field is typically beneficial for understanding foundational design principles and technical considerations.

Experience:

• Minimum of 6 years of professional experience in UX/UI design or product design, with a strong preference for experience within B2B SaaS environments.

• At least 2 years of direct experience leading or managing a design team, particularly within fast-paced, small-team, or high-growth company settings. Required Skills:

• Proven ability to simultaneously lead and manage a team of designers while also delivering high-quality individual product design work.

• Strong portfolio showcasing end-to-end product design capabilities, with specific examples of experience in complex workflows, enterprise tools, multi-sided platforms, or similarly sophisticated products.

• Expert-level proficiency in Figma, including advanced knowledge of design systems, design tokens, component libraries, variables, interactive prototyping, and efficient engineering handoff processes.

• Demonstrated experience designing user experiences for multiple distinct user types with differing goals, workflows, and mental models.

• Proven track record of leading user research, synthesizing findings effectively, and translating research insights into practical, impactful design decisions.

• Comfort and experience in defining, monitoring, and utilizing design and product metrics (e.g., adoption, engagement, task completion) to inform design priorities and strategy.

• Exceptional interaction and visual design skills, coupled with a strategic, holistic approach to product experience design.

• Strong communication and collaboration skills, with the ability to confidently advocate for a clear design perspective while also incorporating and valuing input from cross-functional stakeholders.

• Adaptability and comfort operating in an environment where priorities can shift rapidly and decisions may need to be made with incomplete information.

• High degree of autonomy, proactivity, and comfort taking ownership from problem definition through to final delivery.

• Exceptional written and spoken English communication skills. Preferred Skills:

• Experience with AI-enabled technology product design.

• Familiarity with A/B testing methodologies for design optimization.

• Experience in defining and measuring design OKRs (Objectives and Key Results).

• Understanding of agile development methodologies and their impact on design processes.

📝 Enhancement Note: The emphasis on a strong portfolio with specific examples of complex workflows and enterprise tools is critical for this role. Proficiency in Figma is non-negotiable, indicating the company's primary toolset. The blend of leadership and hands-on execution suggests candidates should be prepared to discuss how they manage both aspects effectively.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase end-to-end product design projects, demonstrating ownership from problem identification through to successful implementation and impact measurement.

• Include detailed case studies on complex workflows, enterprise tools, or multi-sided platforms, highlighting your approach to understanding and designing for intricate user needs.

• Provide clear examples of how you have led or contributed to the development and maintenance of a scalable design system, including components, tokens, and patterns.

• Present evidence of user research and usability testing initiatives, detailing how insights were synthesized and translated into concrete design improvements.

• Demonstrate proficiency with Figma, including interactive prototypes, design system elements, and engineering handoff specifications. Process Documentation:

• Illustrate your methodology for defining and improving design processes, including project scoping, collaboration workflows, design critiques, and handoff procedures.

• Showcase how you have established or refined processes for user research and the integration of user feedback into the design lifecycle.

• Provide examples of how you have documented design decisions, system guidelines, and best practices to ensure consistency and knowledge sharing.

• Detail your approach to measuring the impact of design through metrics and how this data informs future process iterations and strategic planning.

📝 Enhancement Note: The portfolio requirement is a cornerstone for this role. Candidates must be prepared to articulate not just the 'what' but the 'how' and 'why' behind their design decisions and process improvements, aligning with the operational rigor expected in GTM and RevOps.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a Head of UX/UI role in the Netherlands with 6+ years of experience and leadership responsibilities, the estimated annual salary range is €85,000 - €120,000. This estimate considers the company's B2B SaaS focus, growth stage, and the demand for senior design leadership.

Benefits:

• Competitive salary and comprehensive benefits package.

• Opportunity to lead and shape the UX/UI function within a profitable, rapidly growing SaaS company.

• Significant leadership responsibility combined with substantial hands-on product design work.

• Direct influence on product, design, and engineering strategy and decision-making.

• Opportunity to build and evolve a scalable design system as the product expands.

• Exposure to complex, multi-sided product experiences, moving beyond basic marketing or landing-page design.

• Close collaboration with founders and senior product and engineering leadership.

• High degree of ownership and autonomy within a small, high-impact team.

• Fast-moving environment that rewards speed, design craft, accountability, and execution.

• Opportunity to shape the future of AI-enabled partnership technology.

• Robust professional growth and development opportunities as the design organization and product scale.

Working Hours: A standard 40-hour work week is typical, with flexibility offered given the remote-friendly nature of the role. The emphasis on autonomy suggests that focus will be on results rather than strict adherence to hours, common in high-performance operations environments.

📝 Enhancement Note: The salary range is an estimation based on general market data for senior design leadership roles in the Netherlands. Actual compensation will depend on the specific company's compensation strategy, the candidate's experience and qualifications, and the results of the interview process. The benefits listed emphasize growth, autonomy, and strategic impact, which are attractive to operations professionals.

🎯 Team & Company Context

🏢 Company Culture

Industry: The company operates within the B2B SaaS sector, specifically focusing on AI-enabled partnership technology. This places it at the intersection of enterprise software, artificial intelligence, and business development tools, suggesting a need for sophisticated user experiences that cater to professional users and complex business processes.

Company Size: The description mentions a "fast-paced, small-team, or high-growth environment" and a "small, high-impact team." This indicates a company that is likely a startup or a rapidly scaling organization, where individuals have significant influence and operate with agility. For operations professionals, this means opportunities for broad impact, direct access to leadership, and a dynamic, evolving work landscape.

Founded: While the founding date is not explicitly stated, the mention of "rapidly growing SaaS environment" and "scaling" suggests a company that has moved beyond its initial startup phase and is in a significant growth trajectory. This implies established product-market fit and a focus on scaling operations and product development.

Team Structure:

• Design Team: The role involves leading an "established design team," implying a group of designers with existing roles and responsibilities. The Head of UX/UI will be responsible for their management, mentorship, and growth.

• Cross-functional Collaboration: Close collaboration is expected with Product and Engineering leadership, suggesting a matrixed or integrated team structure where design is a core component of product development.

• Reporting Structure: As Head of UX/UI, this role likely reports to a C-level executive (e.g., CTO, CPO, CEO) or a VP of Product, given the strategic importance and leadership scope of the position.

Methodology:

• Data-Driven Design: The role emphasizes using "product and user metrics" to guide priorities and demonstrate business impact, indicating a data-centric approach to design and product development.

• Agile & Iterative: Operating in a "fast-moving environment" where "priorities shift quickly" suggests an agile or iterative development methodology, requiring flexibility and rapid adaptation.

• Design Systems: The explicit requirement for building and maintaining a "scalable Figma-based design system" points to a structured and systematic approach to design consistency and efficiency.

Company Website: https://www.jobgether.com/ (This is the Jobgether platform website; the partner company's website is not directly provided but implied through the application process.)

📝 Enhancement Note: The context of a rapidly growing B2B SaaS company with an AI focus suggests a need for operations professionals who can adapt to change, leverage data for decision-making, and contribute to scaling processes. The emphasis on collaboration with founders and leadership highlights the potential for significant influence.

📈 Career & Growth Analysis

Operations Career Level: This is a senior leadership role, positioned as "Head of UX/UI." It represents a significant step into management and strategic design leadership within a growing technology company. The role demands a blend of strategic vision, team management, and hands-on execution, making it ideal for experienced designers looking to step into a broader leadership capacity.

Reporting Structure: The Head of UX/UI will likely report to a senior executive such as the Chief Product Officer (CPO), Chief Technology Officer (CTO), or potentially directly to one of the founders, depending on the company's current structure. This direct line of communication with top leadership offers high visibility and influence.

Operations Impact: The Head of UX/UI will have a direct and measurable impact on key business outcomes. By optimizing user experience, adoption, and engagement for a B2B SaaS platform, this role will directly influence customer retention, revenue growth, and overall product success. The emphasis on tracking and communicating the "business impact of design" underscores this connection to operational and financial metrics.

Growth Opportunities:

• Leadership Development: This role offers a clear path to further leadership growth within the design organization, potentially expanding to oversee multiple design disciplines or product areas as the company scales.

• Strategic Influence: Opportunity to shape the future of the product's user experience and contribute significantly to the company's strategic direction, particularly in the evolving landscape of AI-enabled technology.

• Scalability Expertise: Gain hands-on experience in scaling a design function, developing processes, and building robust design systems within a high-growth environment.

• Cross-Functional Leadership: Develop strong collaborative relationships and influence across Product, Engineering, and potentially Sales/Marketing operations, broadening business acumen.

• Industry Expertise: Deepen expertise in B2B SaaS design, AI technology, and enterprise user experience challenges.

📝 Enhancement Note: For operations candidates, this role presents an opportunity to influence the user-facing aspects of a product that directly tie into revenue generation and customer success. The growth trajectory is tied to the company's scaling, offering a dynamic career path.

🌐 Work Environment

Office Type: The job description indicates a "Remote OK" status with a requirement to be based in the Netherlands. This suggests a primarily remote work environment, common in modern tech companies, with potential for occasional in-person meetings or team gatherings, though not explicitly stated.

Office Location(s): While the specific office location is not detailed, the requirement for candidates to be based in the Netherlands implies that the company may have a physical presence or a strong operational hub there, or it caters to a specific talent pool within the region. For remote roles, this often means adherence to local labor laws and tax regulations.

Workspace Context:

• Collaboration: The work environment emphasizes close collaboration with founders, senior product, and engineering leadership. This suggests an open, communicative, and integrated team dynamic where design is not siloed.

• Tools & Technology: A robust technology stack is implied, with Figma being the primary design tool. Expect access to standard collaboration and project management tools.

• Team Interaction: As a remote-first or remote-friendly role, expect regular virtual team meetings, design critiques, and communication through platforms like Slack or Microsoft Teams, alongside project management tools.

Work Schedule: A standard 40-hour work week is implied, but the emphasis on autonomy and results suggests flexibility in how hours are managed, provided deadlines are met and collaboration is effective. This flexibility is often valued by operations professionals who may need to manage complex workflows or international time zones.

📝 Enhancement Note: The remote-first nature, combined with the Netherlands location requirement, points to a company that embraces distributed workforces. Operations professionals often thrive in such environments due to the flexibility and focus on deliverables.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening (Jobgether AI): Your application will first be processed by Jobgether's AI to assess core requirements and match your profile.

• Hiring Company Review: Qualified candidates will be shortlisted and their applications shared with the partner company's internal hiring team.

• Design Assessment/Portfolio Review: Expect a deep dive into your portfolio. This will likely involve presenting 1-2 key case studies, focusing on your process, problem-solving, collaboration, and the impact of your designs. Be prepared to discuss your approach to leading a team and managing design systems.

• Team Interviews: Interviews with design team members, Product Managers, and Engineering leads to assess collaboration style, technical understanding, and cultural fit.

• Leadership Interview: A final interview with senior leadership (e.g., CPO, CTO, CEO) to discuss strategic vision, leadership philosophy, and overall fit for the company's growth trajectory.

Portfolio Review Tips:

• Focus on Impact: For each case study, clearly articulate the problem, your role, your process, the solutions you designed, and most importantly, the measurable impact (e.g., increased adoption, engagement, efficiency). Use metrics where possible.

• Showcase Leadership: If presenting team leadership experience, highlight how you mentored designers, improved team processes, and managed cross-functional relationships.

• Design System Expertise: Be ready to walk through your experience with design systems, detailing how you built, maintained, and scaled them using tools like Figma. Discuss design tokens, components, and their impact on efficiency.

• B2B SaaS Context: Tailor your examples to complex B2B SaaS workflows, demonstrating an understanding of enterprise user needs and business objectives.

• Conciseness and Clarity: Present your work clearly and concisely. Aim for storytelling that highlights critical thinking and problem-solving skills.

Challenge Preparation:

• Design System Challenge: You might be asked to critique an existing design system, propose improvements, or outline steps for building one from scratch.

• Problem-Solving Scenario: Be prepared for hypothetical scenarios related to managing design team conflicts, prioritizing competing design requests, or addressing user feedback on a complex feature.

• Strategic Vision: Articulate your vision for the UX/UI function within a growing B2B SaaS company, including how you would scale the team and evolve the product's user experience.

📝 Enhancement Note: The application process leverages AI for initial screening, emphasizing the importance of a well-optimized resume and a clear, impactful portfolio that directly addresses the job requirements. The portfolio review is a critical gate, so preparation should focus on showcasing leadership, process, and measurable results.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Expert-level proficiency is a mandatory requirement. This includes deep knowledge of design systems, design tokens, component libraries, variables, interactive prototyping, and efficient engineering handoff features.

• User Research Tools: Experience with tools for usability testing, user interviews, and survey creation (e.g., UserTesting.com, Lookback, SurveyMonkey, Typeform).

• Collaboration Tools: Proficiency with platforms like Slack, Microsoft Teams, or similar for day-to-day communication and team coordination.

Analytics & Reporting:

• Product Analytics Platforms: Familiarity with tools that track user behavior, adoption, and engagement (e.g., Mixpanel, Amplitude, Pendo, Google Analytics). The ability to define, monitor, and use metrics is crucial.

• Data Visualization Tools: Experience with tools that can help present design impact data to stakeholders (e.g., Tableau, Power BI, Looker, or Figma's charting capabilities).

CRM & Automation:

• While not explicitly stated as primary design tools, understanding how UX/UI design impacts CRM adoption and automation workflows in a B2B context could be advantageous. Familiarity with how design integrates with sales and marketing tech stacks might be a plus.

• Project Management Tools: Experience with tools like Jira, Asana, Trello, or Monday.com for managing design projects and workflows.

📝 Enhancement Note: Figma proficiency is paramount. The emphasis on metrics and analytics implies that the design team is expected to operate with a data-driven mindset, similar to operations teams focusing on ROI and efficiency.

👥 Team Culture & Values

Operations Values:

• Impact-Driven: A strong emphasis on measurable impact, using data to guide decisions and demonstrate the value of design work. This aligns with operations principles of ROI and efficiency.

• Speed & Agility: The culture values speed, autonomy, and execution in a fast-moving environment where priorities can shift. This requires adaptability and proactive problem-solving.

• Design Craft & Quality: High standards for design quality are expected, balanced with the need for rapid iteration and delivery.

• Collaboration & Ownership: A culture of strong cross-functional collaboration and individual ownership, where team members are empowered to take initiative and contribute broadly.

• Continuous Improvement: A commitment to evolving processes, design systems, and the product itself based on user feedback and market dynamics.

Collaboration Style:

• Integrated Teams: Design, Product, and Engineering work closely together, suggesting a highly collaborative and communicative environment where cross-functional input is valued.

• Open Feedback: Regular design critiques and a collaborative approach to problem-solving imply an environment where constructive feedback is encouraged and utilized.

• Knowledge Sharing: As the design system and processes evolve, knowledge sharing will be key to maintaining consistency and fostering team growth.

📝 Enhancement Note: The cultural values emphasize a proactive, results-oriented, and collaborative approach, which is highly sought after in operations roles. Candidates who can demonstrate these traits will likely be a strong fit.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Leadership and Execution: Effectively managing a team while remaining hands-on with complex design tasks requires strong time management and delegation skills.

• Scaling a Design Function: Building and evolving a design team, processes, and a design system in a rapidly growing company presents significant scaling challenges.

• Designing for Diverse User Needs: Catering to multiple distinct user groups with different goals and mental models on a complex B2B SaaS platform requires deep user empathy and strategic design thinking.

• Rapidly Shifting Priorities: Adapting to a fast-paced environment where priorities can change quickly demands resilience and agility.

Learning & Development Opportunities:

• Strategic Leadership: Opportunity to grow into a broader strategic leadership role within a scaling tech company.

• Design System Mastery: Deepen expertise in building and scaling complex design systems for enterprise products.

• AI Product Design: Gain specialized experience in designing for AI-enabled technologies and understanding their unique UX challenges.

• Cross-Functional Influence: Enhance skills in influencing product strategy and development across different departments.

• Mentorship and Team Building: Develop advanced skills in mentoring designers and building high-performing teams.

📝 Enhancement Note: The challenges presented are common in high-growth startups and offer significant learning opportunities. Operations professionals often face similar challenges in scaling processes and adapting to change, making this a relatable environment.

💡 Interview Preparation

Strategy Questions:

• "How would you approach defining and scaling a design system for a B2B SaaS product with multiple user segments and evolving AI features?" (Focus on process, tools, collaboration, and impact.)

• "Describe a time you had to balance leading a design team with personally delivering a critical design project. What was your strategy, and what was the outcome?" (Highlight leadership, delegation, and execution skills.)

• "How do you measure the impact of design on business metrics like user adoption, engagement, and task completion in a SaaS environment? Provide an example." (Emphasize data-driven approach and ROI.) Company & Culture Questions:

• "What is your vision for the UX/UI function at a rapidly growing B2B SaaS company focused on AI-enabled technology?" (Show strategic thinking and industry awareness.)

• "How would you foster a collaborative relationship between Design, Product, and Engineering to ensure user needs are at the forefront of product development?" (Focus on communication and cross-functional integration.)

• "Describe your experience working in a fast-paced environment with potentially shifting priorities. How do you maintain focus and ensure quality?" (Demonstrate adaptability and resilience.) Portfolio Presentation Strategy:

• Storytelling: Structure your case studies as compelling narratives that highlight the problem, your unique approach, your role, the solutions, and the quantifiable results.

• Process Emphasis: Clearly articulate your design process, from research and ideation to iteration and implementation, emphasizing how you make decisions.

• Metrics & Impact: For each project, clearly state the goals and the measurable outcomes achieved. Use data to support the value of your design contributions.

• Leadership Examples: If discussing team leadership, highlight specific instances of mentorship, process improvement, or conflict resolution.

• Figma Proficiency: Be ready to briefly demonstrate specific Figma features relevant to your projects, such as advanced component usage, prototyping, or design system elements.

📝 Enhancement Note: Interview preparation should focus on demonstrating strategic thinking, leadership capability, a data-driven approach, and a deep understanding of B2B SaaS design principles, particularly in the context of a fast-growing, AI-focused company.

📌 Application Steps

To apply for this Head of UX/UI position:

• Submit your application through the provided Jobgether link.

• Curate Your Portfolio: Select 2-3 of your most relevant projects that best showcase your end-to-end design process, leadership experience, design system work, and quantifiable impact within a B2B SaaS context. Ensure case studies are well-structured and highlight your strategic thinking.

• Optimize Your Resume: Tailor your resume to highlight leadership experience, B2B SaaS product design expertise, Figma proficiency, experience with design systems, and any experience with AI-enabled technologies. Use keywords from the job description.

• Prepare Your Presentation: Rehearse your portfolio presentation, focusing on clear storytelling, process articulation, and demonstrating measurable business impact. Be ready to discuss your leadership philosophy and approach to team management.

• Research the Company: While the partner company isn't directly named, research Jobgether's mission and how they leverage AI in recruitment. Understand the challenges and opportunities in AI-enabled partnership technology to better tailor your responses.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.