Head of UX/UI

📍 Job Overview

Job Title: Head of UX/UI

Company: Jobgether (Partner Company)

Location: Mexico

Job Type: Full-time

Category: UX/UI Design Leadership

Date Posted: 2026-09-16

Experience Level: Senior / 5-10 years

Remote Status: Remote Solely

🚀 Role Summary

• Lead and mentor an established design team, setting high standards for design quality, process, and collaboration within a B2B SaaS environment.

• Drive the end-to-end user experience vision for a complex B2B SaaS platform, balancing team leadership with hands-on individual contribution.

• Own and optimize the design process, from user research and concept development through high-fidelity designs, design system implementation, and engineering handoff.

• Act as a critical liaison between Design, Product, and Engineering teams, ensuring user needs are central to product strategy and development.

• Develop and maintain a scalable Figma-based design system, including design tokens, components, and reusable patterns to ensure consistency and efficiency.

📝 Enhancement Note: The role is positioned as a senior leadership opportunity within a partner company managed by Jobgether. The core focus is on leading a design team and shaping the UX/UI strategy for a B2B SaaS platform, requiring a blend of management and hands-on design expertise. The remote-only nature within Mexico suggests a need for strong self-management and communication skills.

📈 Primary Responsibilities

• Lead, manage, and mentor the existing design team, fostering a culture of high design quality, efficient processes, and collaborative delivery.

• Conduct regular design critiques, providing clear, actionable feedback to enhance individual designer capabilities and maintain a consistent quality bar across all projects.

• Own and continuously refine the end-to-end design process, encompassing project scoping, design reviews, cross-functional collaboration, seamless engineering handoff, and performance measurement.

• Define future design team structures, identify key roles, and outline hiring needs, including expertise in portfolio evaluation and recruitment to support organizational scaling.

• Serve as a primary connector between Design, Product, and Engineering, effectively representing user needs and ensuring design considerations are integrated into product planning and decision-making.

• Remain actively involved as an individual contributor, personally leading the most complex and high-leverage design initiatives to ensure strategic alignment and execution excellence.

• Define and champion the UX/UI vision across the entire product lifecycle, from initial concepts and wireframes to detailed high-fidelity designs and precise engineering specifications.

• Design intuitive and engaging experiences tailored for multiple user groups, each with distinct needs, mental models, and goals, ensuring optimal workflow efficiency for all.

• Build, maintain, and evolve a scalable Figma-based design system, including design tokens, components, variables, and reusable patterns to drive consistency and accelerate design velocity.

• Oversee the design-to-engineering handoff process, delivering sufficiently detailed specifications to guarantee accurate and high-quality implementation by the engineering team.

• Lead user research initiatives and usability testing sessions to gain deep insights into real user behavior and translate these findings into meaningful product improvements and strategic design decisions.

• Proactively identify user friction points and design innovative solutions that measurably improve usability, product adoption, user engagement, and task completion rates.

• Track and communicate the business impact of design initiatives, leveraging product and user metrics to prioritize design efforts and effectively demonstrate the value of UX/UI to stakeholders.

• Effectively balance team leadership responsibilities with individual design execution, recognizing both as equally critical components of the role's success.

📝 Enhancement Note: The responsibilities clearly indicate a dual role of leadership and hands-on execution. The emphasis on process ownership, design systems, and metric-driven impact is crucial for a senior operations-focused design role in a SaaS environment.

🎓 Skills & Qualifications

Education: Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or a related field; Master's degree or equivalent practical experience preferred.

Experience: 6+ years of professional UX/UI or product design experience, with a strong preference for B2B SaaS environments. Minimum of 2 years in a design leadership or management capacity, including team oversight and mentorship.

Required Skills:

• UX/UI Design Expertise: Proven ability to design intuitive and engaging user experiences across complex platforms.

• Product Design Acumen: Demonstrated experience in end-to-end product design, from concept to implementation.

• B2B SaaS Experience: Understanding of the unique challenges and user needs within business-to-business software solutions.

• Design Leadership & Management: At least 2 years of experience leading, mentoring, and managing design teams.

• Figma Proficiency: Expert-level command of Figma, including advanced features like design systems, design tokens, component libraries, variables, prototyping, and engineering handoff workflows.

• Design Systems Development: Experience building and maintaining scalable, comprehensive design systems.

• User Research & Synthesis: Proven ability to lead user research, analyze findings, and translate insights into actionable design decisions.

• Usability Testing: Experience conducting and leveraging usability tests to validate designs and identify areas for improvement.

• Interaction Design: Strong skills in defining user flows, interactions, and information architecture.

• Visual Design: Excellent aesthetic sense and ability to create visually appealing and on-brand interfaces.

• Communication & Collaboration: Confident and clear communicator, adept at advocating for design perspectives while integrating stakeholder feedback.

• Autonomy & Proactivity: Highly self-motivated, proactive, and comfortable taking ownership of problems and solutions.

• English Fluency: Exceptional written and spoken English proficiency.

Preferred Skills:

• Experience designing for enterprise tools, multi-sided platforms, or sophisticated B2B products.

• Familiarity with AI-enabled partnership technology.

• Experience defining, monitoring, and using product and user metrics (e.g., adoption, engagement, task completion) to guide design priorities.

• Experience operating in environments with rapidly shifting priorities and decisions made with incomplete information.

• Strategic approach to product experience, integrating user needs with business objectives.

📝 Enhancement Note: The emphasis on Figma expertise, design systems, and B2B SaaS experience are critical for operations-minded candidates. The requirement for leadership experience alongside hands-on design work indicates a need for individuals who can scale processes and mentor others while still being deeply involved in execution.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• End-to-End Product Design Case Studies: Showcase at least 2-3 detailed case studies demonstrating your involvement in the entire product lifecycle, from problem definition and user research to final design and implementation.

• Complex Workflow Design Examples: Include examples of designing for complex workflows, enterprise tools, multi-sided platforms, or similar sophisticated B2B products that highlight your ability to handle intricate user journeys and diverse user needs.

• Design System Components & Tokens: Present examples of your work on design systems, including specific components, design tokens, and how they contribute to consistency and scalability. Clearly articulate the process of building and maintaining these systems.

• Figma Expertise Demonstration: Highlight your proficiency in Figma, showcasing advanced features such as variables, prototyping, and detailed engineering handoff specifications.

• Impact Metrics & ROI: Quantify the impact of your design work using relevant metrics (e.g., improved adoption rates, increased engagement, reduced task completion time, enhanced user satisfaction). Demonstrate how your designs delivered measurable business value.

Process Documentation:

• Workflow Design & Optimization: Provide examples of how you have documented and optimized design workflows, including project scoping, collaboration, and review processes.

• System Implementation & Automation: Illustrate your approach to implementing design systems and ensuring seamless integration with development processes, including efficient handoff mechanisms.

• Measurement & Performance Analysis: Detail your methods for tracking and analyzing the performance of design initiatives using product and user metrics, and how these insights informed subsequent design iterations.

📝 Enhancement Note: For a Head of UX/UI role, the portfolio is paramount. It must not only showcase design craft but also strategic thinking, process ownership, leadership capabilities, and the ability to drive measurable business outcomes through design. Demonstrating proficiency with Figma and design systems is non-negotiable.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a Head of UX/UI role in Mexico with 6+ years of experience and 2+ years of leadership in B2B SaaS, the estimated salary range is MXN $900,000 - $1,500,000 annually. This estimate considers the senior leadership level, specialized skills in Figma and design systems, and the demand for experienced product designers in the Mexican market.

Benefits:

• Competitive Salary: A strong base salary commensurate with experience and leadership responsibilities.

• Comprehensive Benefits Package: Details to be provided by the partner company, likely including health insurance, paid time off, and other standard benefits.

• Professional Growth Opportunities: Access to learning resources, conferences, and potential for advancement as the design organization and product scale.

• High Ownership & Autonomy: Significant control over the UX/UI function and design strategy, with the freedom to implement your vision.

• Direct Influence: Opportunity to directly impact product, design, and engineering decisions, working closely with founders and senior leadership.

• Scalable Design System Development: The chance to build and evolve a design system within a growing product environment.

• Impactful Work: Focus on complex, multi-sided product experiences, moving beyond basic marketing or landing page design.

• Fast-Paced Environment: Experience in an agile setting that values speed, accountability, and execution.

• AI-Enabled Technology Exposure: Opportunity to work on cutting-edge AI-enabled partnership technology.

Working Hours: Standard full-time hours, approximately 40 hours per week, with flexibility expected given the remote nature of the role and the demands of a leadership position.

📝 Enhancement Note: Salary estimation is based on general market data for senior design leadership roles in Mexico, adjusted for the B2B SaaS context and specific skill requirements. The benefits highlight the attractive aspects of a leadership role in a growing tech company, emphasizing autonomy and impact.

🎯 Team & Company Context

🏢 Company Culture

Industry: B2B SaaS (Software as a Service), specifically within AI-enabled partnership technology.

Company Size: The description implies a growing, but likely still relatively small to medium-sized, high-growth environment (small-team or high-growth environment mentioned). This suggests an agile, fast-paced culture where individual impact is highly visible.

Founded: The company is described as "profitable, rapidly growing" and working with "founders," indicating it is likely past the startup phase but still in a high-growth trajectory. The focus on AI-enabled partnership technology suggests a forward-thinking, innovative approach.

Team Structure:

• Design Team: An established but likely growing design team that the Head of UX/UI will lead, mentor, and potentially expand.

• Cross-Functional Collaboration: The role explicitly requires close collaboration with Product and Engineering teams, functioning as a key connection point. This suggests a highly integrated GTM and product development process.

• Leadership Interaction: Close collaboration with founders and senior product and engineering leadership is a key aspect.

Methodology:

• Data-Driven Design: Emphasis on using product and user metrics (adoption, engagement, task completion) to guide design priorities and demonstrate impact.

• Agile & Iterative: The mention of a "fast-moving environment that values speed" and "priorities shift quickly" points to agile methodologies and a focus on iterative improvements.

• Process Ownership: The role is accountable for owning and improving the design process, implying a structured yet adaptable approach to workflow management.

Company Website: https://jobgether.com/ (This is the platform through which the application is processed, not necessarily the partner company's direct website. The partner company's URL is not provided in the raw data.)

📝 Enhancement Note: The culture is characterized by speed, autonomy, strong design craft, and measurable impact. Candidates should be comfortable with a dynamic environment and a high degree of ownership. The emphasis on AI and partnership technology suggests an innovative and potentially complex product domain.

📈 Career & Growth Analysis

Operations Career Level: This is a senior leadership position, Head of UX/UI, placing it at the executive or senior management level within the design function. It requires strategic thinking, team management, and significant individual contribution to high-impact initiatives. The role is responsible for defining the design vision and operationalizing design processes.

Reporting Structure: The Head of UX/UI will likely report to a senior leader such as the Head of Product, CTO, or potentially a Founder, depending on the company's structure. They will directly manage the design team.

Operations Impact: The Head of UX/UI has a direct and significant impact on the company's success by shaping the user experience of its B2B SaaS platform. This influence extends to:

• Product Adoption & Engagement: Intuitive and efficient UX/UI directly drives user adoption and sustained engagement, crucial for SaaS recurring revenue models.

• Customer Satisfaction & Retention: A positive user experience leads to higher customer satisfaction and reduces churn.

• Operational Efficiency: A well-designed interface and efficient workflows can reduce support costs and improve internal team productivity.

• Brand Perception: High-quality UX/UI contributes to a strong brand image and market differentiation.

• Revenue Growth: Ultimately, by improving product value and user experience, the role contributes to revenue growth through increased customer acquisition and retention.

Growth Opportunities:

• Design Organization Expansion: Opportunity to build and scale the design team, defining its structure, hiring strategy, and growth paths for individual designers.

• Strategic Influence: Deeper involvement in product strategy and business decision-making as the company grows.

• Specialization in AI/Partnership Tech: Gaining deep expertise in a cutting-edge field and its unique UX/UI challenges.

• Leadership Development: Enhancing leadership and management skills in a high-growth, autonomous environment.

• System Architecture: Contributing to the foundational architecture of a scalable design system and its evolution.

📝 Enhancement Note: This role offers significant growth potential, moving beyond pure design execution to strategic leadership and organizational development within a specialized tech niche. The emphasis on impact measurement aligns with operations-focused career progression.

🌐 Work Environment

Office Type: This position is fully remote ("Remote Solely") within Mexico.

Office Location(s): While the role is remote, the requirement for candidates to be based in Mexico implies adherence to local labor laws and potentially timezone alignment for team collaboration. Specific city or region within Mexico is not specified, suggesting flexibility across the country.

Workspace Context:

• Remote Collaboration: The primary mode of interaction will be digital, requiring strong use of collaboration tools (e.g., Slack, Zoom, Figma, project management software).

• Autonomous Work: Candidates must be highly autonomous and self-disciplined to manage their workload effectively in a remote setting.

• Technology Stack: Access to a robust set of digital tools for design, communication, project management, and research will be essential. The company provides a Figma-based design system.

Work Schedule: The role is full-time, approximately 40 hours per week. However, given the leadership responsibilities and remote nature, flexibility will be key. Some evening or early morning availability might be required depending on team and stakeholder locations, though the primary focus is on output and impact rather than strict hours.

📝 Enhancement Note: The remote-only nature within a specific country necessitates strong self-management and digital collaboration skills. Candidates should be comfortable with asynchronous communication and proactive engagement.

📄 Application & Portfolio Review Process

Interview Process: (Inferred based on typical senior/leadership roles in tech companies)

• Initial Screening: Likely a brief call with Jobgether's AI matching system or a recruiter to assess basic qualifications and role fit.

• Hiring Manager Interview: A conversation with the hiring manager (likely Head of Product, CTO, or similar) to discuss experience, leadership philosophy, and strategic approach to UX/UI.

• Portfolio Presentation & Deep Dive: A dedicated session where candidates present their portfolio, walking through key case studies. This is where hands-on design skills, process, and impact are scrutinized. Expect questions on problem-solving, decision-making, and handling complex challenges.

• Team/Cross-Functional Interviews: Meetings with key members of the Product and Engineering teams to assess collaboration style, communication effectiveness, and cultural fit.

• Executive/Founder Interview: A final conversation with a founder or senior executive to gauge strategic alignment, leadership potential, and overall fit with the company's vision.

Portfolio Review Tips:

• Quantify Impact: For each case study, clearly articulate the problem, your solution, and the measurable business impact (e.g., "Increased user adoption by 15%," "Reduced task completion time by 20%").

• Showcase Process: Detail your design process, highlighting how you moved from research to ideation, iteration, and final delivery. Explain your rationale for key decisions.

• Demonstrate Leadership: If possible, include examples of how you've mentored designers, led design critiques, or influenced team processes.

• Figma Mastery: Be prepared to discuss your expertise with Figma, design systems, and how you ensure efficient engineering handoff.

• Tailor to B2B SaaS: Emphasize projects relevant to complex B2B SaaS platforms, showcasing your understanding of enterprise user needs and workflows.

• Tell a Story: Structure your portfolio presentation as a narrative, engaging the interviewers with the challenges, your approach, and the successful outcomes.

Challenge Preparation:

• Design Strategy Exercise: Be prepared for a hypothetical design challenge related to the company's product space, requiring you to outline your approach, research methods, and potential solutions.

• System Design Discussion: Expect questions about how you would approach building or scaling a design system for a growing B2B SaaS product.

• Leadership Scenarios: Prepare to discuss how you would handle common team management challenges, such as conflict resolution, performance management, or fostering collaboration.

• Metric Alignment: Be ready to discuss how you would define and track key UX/UI metrics relevant to a B2B SaaS business.

📝 Enhancement Note: The interview process is expected to be rigorous, focusing heavily on portfolio content, leadership capabilities, and strategic thinking. Candidates must be prepared to articulate their process, demonstrate impact, and showcase their ability to lead and grow a design function.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Expert-level proficiency is a core requirement. This includes advanced features for design systems (design tokens, components, variables), prototyping, collaboration, and detailed engineering handoff specifications.

• User Research Tools: Experience with tools for conducting user interviews, surveys, and usability testing (e.g., UserTesting.com, Maze, SurveyMonkey, Typeform).

• Prototyping Tools: While Figma is primary, familiarity with other prototyping tools might be beneficial.

Analytics & Reporting:

• Product Analytics Platforms: Experience with tools that track user behavior, adoption, and engagement (e.g., Amplitude, Mixpanel, Google Analytics, Pendo).

• Data Visualization Tools: Ability to interpret and present data from analytics platforms, potentially using tools like Tableau, Looker, or built-in platform dashboards.

• User Feedback Platforms: Tools for collecting and analyzing user feedback (e.g., Canny, UserVoice).

CRM & Automation:

• CRM Systems (e.g., Salesforce, HubSpot): Understanding how UX/UI impacts CRM usage and data management for sales and customer success teams.

• Project Management Tools (e.g., Jira, Asana, Trello): Essential for managing design projects, tracking tasks, and collaborating with engineering and product teams.

• Communication & Collaboration Platforms (e.g., Slack, Microsoft Teams): Daily use for team communication, async discussions, and cross-functional alignment.

📝 Enhancement Note: The explicit requirement for Figma expertise and the mention of design systems, design tokens, and variables are critical. Proficiency in user research and product analytics tools is also essential for a data-driven approach to design leadership.

👥 Team Culture & Values

Operations Values:

• Impact-Driven: A strong focus on delivering measurable business impact through design, using data and metrics to justify decisions and demonstrate value.

• Efficiency & Scalability: Emphasis on creating efficient design processes and scalable systems (like design systems) that support rapid growth.

• Collaboration & Transparency: A culture that values open communication, cross-functional teamwork, and transparent decision-making processes.

• Accountability & Ownership: High expectations for individuals to take ownership of their work, deliver results, and be accountable for outcomes.

• Continuous Improvement: A commitment to iterative processes, learning from feedback, and constantly refining both products and internal workflows.

• Design Craft Excellence: A dedication to high-quality visual and interaction design, ensuring a polished and professional user experience.

Collaboration Style:

• Cross-Functional Integration: Designers work closely and collaboratively with Product Managers and Engineers, ensuring alignment throughout the product development lifecycle.

• Feedback-Rich Environment: Regular design critiques and open channels for feedback are encouraged to foster growth and maintain quality.

• Knowledge Sharing: A culture that promotes sharing best practices, learnings, and insights across the team and with other departments.

• Agile & Responsive: The team operates in a fast-paced environment, requiring adaptability and responsiveness to changing priorities and market needs.

📝 Enhancement Note: The values highlight a blend of creative excellence and operational rigor. Candidates should demonstrate an understanding of how design contributes to business objectives and how to operate effectively in a dynamic, collaborative setting.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Leadership and Execution: Effectively managing a design team while still contributing hands-on to complex design initiatives requires strong time management and delegation skills.

• Designing for Diverse User Groups: Creating intuitive experiences for multiple user types with distinct needs and mental models on a single platform can be complex.

• Rapid Growth Environment: Adapting to quickly shifting priorities, evolving product requirements, and scaling the design function to meet business demands.

• Demonstrating ROI of Design: Consistently articulating and proving the business value of UX/UI initiatives through data and metrics in a fast-paced setting.

• Maintaining Design System Scalability: Ensuring the design system remains robust, up-to-date, and widely adopted as the product and team grow.

Learning & Development Opportunities:

• Strategic Design Leadership: Developing expertise in shaping design strategy for a growing B2B SaaS product and building a high-performing design organization.

• AI/Partnership Technology Domain: Deepening knowledge in a specialized and rapidly evolving technology sector.

• Advanced Design System Management: Gaining experience in managing complex design systems at scale, including advanced features like variables and design tokens.

• Cross-Functional Influence: Enhancing skills in influencing product and engineering roadmaps and driving alignment across departments.

• Mentorship and Team Building: Opportunities to mentor junior designers and build a strong, cohesive design team.

📝 Enhancement Note: The challenges are typical for senior leadership roles in high-growth tech companies, emphasizing the need for adaptability, strategic thinking, and strong execution. The growth opportunities are significant, offering a clear path for career advancement and skill development in specialized areas.

💡 Interview Preparation

Strategy Questions:

• "How would you approach defining the UX/UI strategy for a B2B SaaS product with multiple user segments and complex workflows?" (Prepare to discuss user research, prioritization frameworks, and alignment with business goals.)

• "Describe your process for leading a design team. How do you foster collaboration, provide feedback, and ensure high-quality output?" (Focus on leadership style, critique methodologies, and team development strategies.)

• "How do you balance your time between leading a team and contributing hands-on to design projects?" (Be ready to discuss delegation, prioritization, and personal execution strategies.)

• "How would you measure and communicate the business impact of design initiatives within a fast-paced SaaS environment?" (Prepare examples of key metrics, reporting methods, and ROI articulation.) Company & Culture Questions:

• "What interests you about working for a company focused on AI-enabled partnership technology?" (Research the company's mission and the industry's potential.)

• "How do you approach working in a fast-moving environment where priorities can shift quickly?" (Highlight your adaptability, proactivity, and comfort with ambiguity.)

• "Describe your ideal collaboration style with Product and Engineering teams." (Emphasize partnership, clear communication, and shared ownership.) Portfolio Presentation Strategy:

• Structure your presentation: Begin with an overview of your leadership philosophy and approach, then dive into 2-3 detailed case studies.

• For each case study: Clearly define the problem, your role, the process you followed, key decisions made, and the measurable outcomes (quantified impact).

• Highlight Figma and Design System expertise: Be prepared to show specific examples of your work within Figma, including how you've built or maintained design systems.

• Address B2B SaaS context: Emphasize projects that demonstrate your understanding of enterprise-level user needs and complex workflows.

• Be ready for Q&A: Anticipate questions about your design choices, trade-offs, and how you handle challenges.

📝 Enhancement Note: Interview preparation should focus on demonstrating strategic thinking, leadership capability, hands-on design skill, and a data-driven, process-oriented approach relevant to operations and GTM success.

📌 Application Steps

To apply for this operations-focused UX/UI leadership position:

• Submit your application through the Jobgether platform link provided.

• Customize your Resume: Tailor your resume to highlight leadership experience, B2B SaaS expertise, Figma proficiency, design system development, and quantifiable achievements in improving user adoption and engagement. Use keywords from the job description such as "Design Leadership," "B2B SaaS," "Figma," "Design Systems," and "User Research."

• Curate Your Portfolio: Ensure your portfolio prominently features 2-3 detailed case studies that showcase end-to-end product design, complex workflows, and measurable business impact. Specifically include examples of your Figma proficiency and design system contributions. Prepare to articulate your process and the ROI of your design work.

• Prepare for the Portfolio Presentation: Practice walking through your case studies, clearly explaining your decision-making process, the challenges you faced, and the outcomes achieved. Be ready to discuss your leadership approach and how you would manage and grow a design team.

• Research the Company & Industry: Understand Jobgether's role as a platform and research the partner company's focus on AI-enabled partnership technology. Be prepared to discuss your interest in this specific domain and how your skills align with their mission.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.