Head of UX/UI

📍 Job Overview

Job Title: Head of UX/UI

Company: Jobgether (Partner Company)

Location: Brazil

Job Type: Full-time

Category: UX/UI Design Leadership

Date Posted: 2026-09-16

Experience Level: 5-10 Years

Remote Status: Fully Remote

🚀 Role Summary

• Lead and grow a dedicated UX/UI design team within a B2B SaaS company, establishing best practices and quality standards.

• Drive end-to-end user experience ownership for a complex platform, balancing team management with hands-on design contributions.

• Develop and maintain a scalable, Figma-based design system to ensure consistency and efficiency across the product.

• Collaborate closely with Product and Engineering to translate user needs and business goals into intuitive and engaging user interfaces.

• Utilize user research and data-driven insights to inform design decisions and measure the impact of UX/UI initiatives on product adoption and engagement.

📝 Enhancement Note: While the core role is Head of UX/UI, the emphasis on B2B SaaS, complex workflows, and measurable impact on adoption and engagement suggests a strong alignment with Revenue Operations and Go-To-Market (GTM) objectives. The Head of UX/UI will be instrumental in ensuring the platform's usability and efficiency, directly impacting user retention and expansion, which are critical GTM metrics.

📈 Primary Responsibilities

• Lead, manage, and mentor the existing design team, fostering a culture of high standards in design quality, process, collaboration, and timely delivery.

• Conduct regular design critiques, providing clear, actionable feedback to elevate individual designer capabilities and ensure a consistent quality bar across all design outputs.

• Own and continuously refine the end-to-end design process, from initial project scoping and concept development through design reviews, collaboration, engineering handoff, and post-launch measurement.

• Define the future structure of the design team, including identifying necessary roles, skill sets, and hiring plans, actively participating in portfolio evaluation and recruitment as the company scales.

• Serve as a crucial liaison between the Design, Product, and Engineering departments, effectively advocating for user needs and ensuring design rationale is understood and integrated into product strategy and roadmaps.

• Actively contribute as an individual designer, taking personal ownership of the most intricate and high-leverage design initiatives, ensuring critical product areas receive expert attention.

• Define and champion the overarching UX/UI vision for the entire product, guiding the transformation of early concepts and wireframes into high-fidelity designs and detailed, engineering-ready specifications.

• Design user experiences tailored to multiple distinct user groups, each with unique needs, mental models, and objectives, ensuring that all workflows are intuitive, efficient, and engaging.

• Build, maintain, and evolve a scalable, Figma-based design system, including comprehensive libraries for design tokens, reusable components, variables, and established patterns.

• Oversee the design-to-engineering handoff process, ensuring the provision of sufficiently detailed and clear specifications to guarantee accurate and faithful implementation of designs.

• Spearhead user research activities and usability testing sessions to gain deep insights into real user behavior, and effectively translate these findings into actionable product improvements and design decisions.

• Proactively identify usability friction points within the platform and design innovative solutions that measurably enhance usability, drive product adoption, increase user engagement, and improve task completion rates.

• Track and clearly communicate the business impact of design initiatives, leveraging product and user metrics to prioritize design efforts and demonstrate the tangible value of UX/UI to the organization.

• Effectively balance the demands of team leadership with the execution of individual design work, recognizing both as equally vital components of the role.

📝 Enhancement Note: The responsibilities emphasize process ownership, team scaling, and direct impact on product metrics like adoption and engagement. This aligns with a GTM/Revenue Operations focus on driving user value and platform utilization. The requirement to track and communicate business impact using metrics is a direct link to operations' data-driven approach.

🎓 Skills & Qualifications

Education: Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or a related field is typically expected for senior design leadership roles, though equivalent practical experience may be considered.

Experience: A minimum of 6 years of professional experience in UX/UI or product design, with a strong preference for B2B SaaS environments. A minimum of 2 years specifically in a design team leadership or management capacity is required.

Required Skills:

• 6+ years of professional UX/UI or product design experience, preferably within B2B SaaS.

• Minimum of 2 years of experience leading or managing a design team in a fast-paced, small-team, or high-growth environment.

• Proven ability to effectively lead design teams while simultaneously delivering high-quality individual product design work.

• Strong portfolio showcasing end-to-end product design expertise, with a preference for experience in complex workflows, enterprise tools, multi-sided platforms, or similarly sophisticated products.

• Expert-level proficiency in Figma, including advanced skills in design systems, design tokens, component libraries, variables, prototyping, and engineering handoff processes.

• Demonstrated experience designing for multiple distinct user types with varying goals, workflows, and mental models.

• Proven ability to lead user research initiatives, synthesize findings, and translate research insights into practical, impactful design decisions.

• Comfort and experience in defining, monitoring, and utilizing key design and product metrics (e.g., adoption, engagement, task completion) to guide design priorities and strategy.

• Strong command of interaction design principles and visual design aesthetics, coupled with a strategic mindset for overall product experience.

• Excellent communication and collaboration skills, with the ability to advocate for design perspectives while effectively integrating input from stakeholders.

• Adaptability and comfort operating in a dynamic environment with shifting priorities and the ability to make decisions with incomplete information.

• High degree of autonomy, proactivity, and a demonstrated ability to take ownership from problem definition through to final delivery.

• Exceptional written and spoken English communication skills. Preferred Skills:

• Experience with AI-enabled technology products.

• Familiarity with agile development methodologies and cross-functional team collaboration in an agile setting.

• Experience in defining and implementing design team hiring processes and evaluation criteria.

• Understanding of the broader Go-To-Market (GTM) strategy and how UX/UI contributes to sales enablement and customer success.

📝 Enhancement Note: The emphasis on B2B SaaS, complex workflows, and product metrics strongly suggests that candidates with experience in optimizing user journeys for adoption, retention, and expansion will be highly valued. Understanding how UX/UI directly influences sales cycles and customer success outcomes would be a significant advantage.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing end-to-end product design, with specific examples of complex workflows, enterprise-grade tools, or multi-sided platforms.

• Demonstrations of how you've led design teams, including examples of establishing quality standards, conducting critiques, and mentoring designers.

• Case studies detailing your involvement in user research and usability testing, illustrating how insights were translated into concrete design solutions and product improvements.

• Examples of your experience in building and maintaining scalable Figma-based design systems, including design tokens, component libraries, and variables.

• Evidence of your ability to design for multiple user types with distinct needs and mental models, showcasing how these diverse requirements were addressed within a cohesive product experience.

• Documentation of your experience in defining, tracking, and utilizing product and user metrics (e.g., adoption, engagement, task completion) to inform design decisions and measure impact.

• Prototypes or interactive demonstrations of complex features or user flows. Process Documentation:

• Detailed descriptions of your approach to defining and improving the design process, including project scoping, design reviews, and collaboration workflows.

• Examples of how you've managed the design-to-engineering handoff process, including the types of specifications provided and how you ensured accurate implementation.

• Documentation of research methodologies employed and how findings were synthesized and integrated into design iterations.

• Evidence of your process for building and evolving design systems, including governance and contribution models.

📝 Enhancement Note: For this role, the portfolio should not just showcase design output but also the candidate's ability to establish and manage robust design processes, scale a design team, and demonstrate quantifiable impact. A strong emphasis on process efficiency and measurable outcomes will be critical for demonstrating operational excellence.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a Head of UX/UI role in Brazil with 6+ years of experience and 2+ years in leadership, particularly within a B2B SaaS context, the estimated annual salary range is R$180,000 - R$300,000 (Brazilian Real). This estimate accounts for the leadership component, hands-on expertise, and the strategic impact of the role.

Benefits:

• Competitive salary and benefits package (details to be provided by the partner company).

• Significant opportunity to own and shape the UX/UI function within a profitable, rapidly growing B2B SaaS environment.

• A unique blend of leadership responsibility and substantial hands-on product design work.

• Direct influence over critical product, design, and engineering decisions, impacting the company's strategic direction.

• The chance to build and evolve a scalable design system as the product and user base continue to expand.

• Exposure to complex, multi-sided product experiences, offering deeper design challenges than typical marketing or landing-page design.

• Close collaboration with company founders and senior product and engineering leadership.

• A high degree of ownership and autonomy within a small, high-impact, and agile team.

• Experience in a fast-moving environment that highly values speed, design craft, accountability, and execution.

• Opportunity to contribute to and shape the future of AI-enabled partnership technology.

• Robust professional growth and development opportunities as the design organization and product scale.

Working Hours: Standard full-time hours, likely around 40 hours per week, with flexibility expected given the remote and leadership nature of the role. The focus will be on output and impact rather than strict adherence to a clock.

📝 Enhancement Note: The salary range is an estimation based on market data for senior design leadership roles in Brazil. Actual compensation will be determined by the partner company based on the candidate's specific experience, qualifications, and negotiation. The benefits highlight opportunities for significant professional development and influence, aligning with the career growth expectations of operations professionals.

🎯 Team & Company Context

🏢 Company Culture

Industry: The company operates within the B2B SaaS sector, focusing on AI-enabled partnership technology. This indicates a forward-thinking environment that leverages cutting-edge technology to solve business challenges. The emphasis on complex platforms suggests a deep understanding of enterprise needs.

Company Size: While not explicitly stated, the description mentions a "small, high-impact team," "high-growth environment," and the need to "scale" the design organization. This suggests a company that is past the startup phase, likely Series A or B, with established processes but still retaining agility and a lean structure.

Founded: The founding date is not provided, but the company is described as "profitable" and "rapidly growing," implying a history of successful product development and market traction. This maturity allows for more established operational processes and a clearer vision for growth.

Team Structure:

• The design team is described as "established" but also implies room for growth and evolution under new leadership. The Head of UX/UI will be responsible for defining future team structures and roles.

• The role acts as a "key connection point between Design, Product, and Engineering," indicating a highly collaborative and integrated structure where design is a core part of the product development lifecycle, not an afterthought.

• Cross-functional collaboration is paramount, with close interaction expected with founders, senior product, and engineering leadership. Methodology:

• The company values "speed, autonomy, strong design craft, and measurable impact on product adoption and engagement." This points to a data-driven, results-oriented approach.

• Design processes are expected to be refined and scaled, suggesting an emphasis on efficiency, documentation, and repeatable workflows.

• The use of AI in their technology hints at an embrace of innovation and advanced technical solutions.

Company Website: https://jobgether.com/ (While this is the platform's website, the actual partner company's website would be relevant if provided).

📝 Enhancement Note: The culture described emphasizes agility, data-driven decision-making, and direct impact, which are hallmarks of effective operations teams. The focus on scaling and process refinement aligns perfectly with the GTM and Revenue Operations mindset.

📈 Career & Growth Analysis

Operations Career Level: This is a senior leadership position, equivalent to a Director or VP level within a design function. It requires strategic vision, team management expertise, and the ability to execute hands-on design work. The role is responsible for defining the design strategy and operationalizing it within the company.

Reporting Structure: The Head of UX/UI will likely report to a senior executive, such as the Head of Product, CTO, or potentially a Founder, given the close collaboration mentioned. They will lead a team of designers.

Operations Impact: The Head of UX/UI has a profound impact on the company's revenue and business decisions by:

• Driving Product Adoption & Engagement: Intuitive and efficient UX directly leads to higher user adoption rates and sustained engagement, which are critical for customer retention and expansion revenue.

• Influencing Product Strategy: By representing user needs and advocating for design best practices, this role informs product roadmap decisions, ensuring development efforts align with user value and market demand.

• Enhancing Sales Enablement: A well-designed, user-friendly product can shorten sales cycles and improve win rates by demonstrating clear value proposition and ease of use to prospective clients.

• Improving Customer Success: A positive user experience reduces support load and increases customer satisfaction, contributing to lower churn and higher lifetime value.

• Building Brand Perception: High-quality UX/UI contributes to a strong brand image, positioning the company as a leader in user experience and innovation.

Growth Opportunities:

• Organizational Scaling: Opportunity to grow the design team from its current state into a larger, more specialized function as the company scales.

• Strategic Leadership: Influence the overall product strategy and company direction, potentially expanding responsibilities beyond UX/UI.

• Skill Development: Deepen expertise in AI-driven technology, complex B2B SaaS product design, and design operations.

• Mentorship & Leadership: Develop coaching and leadership skills by mentoring designers and building a high-performing team.

• Potential for Executive Role: As the company grows, this role could evolve into a more comprehensive Head of Product or Chief Product Officer role, depending on the individual's trajectory and company needs.

📝 Enhancement Note: The "Operations Impact" section explicitly links UX/UI leadership to core GTM and revenue-driving activities, framing the role within an operational context. Growth opportunities are presented with a focus on strategic advancement and skill development relevant to operations professionals.

🌐 Work Environment

Office Type: This is a fully remote position. The company operates in a remote-first or remote-friendly model.

Office Location(s): The role is based in Brazil, indicating that candidates must be located within Brazil. While remote, there may be an expectation for occasional in-person collaboration or team meetups, though the primary mode of work is remote.

Workspace Context:

• Collaborative Environment: While remote, the emphasis on close collaboration with Product and Engineering, and regular design critiques, suggests a highly connected and communicative remote work culture. Tools for virtual collaboration will be key.

• Operations Tools & Technology: Access to and proficiency with a robust suite of digital collaboration and design tools (Figma, communication platforms, project management software) is essential.

• Team Interaction: Regular virtual team meetings, one-on-ones, and potentially virtual "water cooler" moments will facilitate team cohesion and interaction.

Work Schedule: Standard full-time working hours, with flexibility expected for a remote role. The focus will be on achieving objectives and delivering results, allowing for some autonomy in managing one's schedule, provided it aligns with team collaboration needs and critical project timelines.

📝 Enhancement Note: The remote-first nature of this role requires strong self-discipline and excellent digital communication skills, which are crucial for operations professionals working in distributed teams.

📄 Application & Portfolio Review Process

Interview Process:

• Application Screening: Initial review of applications and portfolios, likely augmented by AI to identify key qualifications and alignment with role requirements.

• Hiring Manager/Team Interview: A conversation with the hiring manager (likely Head of Product or CTO) and potentially senior members of the Product or Engineering teams. Focus will be on leadership experience, strategic thinking, and understanding of B2B SaaS design challenges.

• Portfolio Deep Dive & Design Challenge: A more in-depth review of the candidate's portfolio, potentially including a specific design challenge or a presentation of a complex case study from their portfolio. This assesses hands-on design skills, process, and ability to articulate design decisions.

• Team Fit & Culture Interview: Meeting with members of the design team (if any) and other cross-functional stakeholders to assess cultural alignment, collaboration style, and leadership approach.

• Founder/Executive Interview: A final conversation with founders or senior executives to discuss overall vision, strategic alignment, and long-term impact.

Portfolio Review Tips:

• Showcase Leadership & Process: Beyond individual design work, highlight your experience leading teams, defining processes, and mentoring designers. Use case studies to explain how you achieved results, not just what you designed.

• Quantify Impact: Wherever possible, use metrics (adoption rates, engagement improvements, task completion times, impact on sales cycles) to demonstrate the tangible business value of your design contributions.

• Complex Problem Solving: Focus on examples that demonstrate your ability to tackle complex workflows, multi-sided platforms, or enterprise-level challenges. Articulate your problem-solving methodology clearly.

• Design System Mastery: Clearly present your experience with Figma, design systems, design tokens, and component libraries. Show examples of how you've built or scaled these assets and their impact on efficiency and consistency.

• Storytelling: Structure your portfolio presentations around clear narratives: the problem, your role and approach, the solution, and the measurable outcome.

Challenge Preparation:

• Understand the Product: Thoroughly research Jobgether and the partner company's product. Understand their target users, core value proposition, and market positioning.

• Anticipate Design Challenges: Prepare for a challenge that likely involves a complex B2B SaaS feature, improving an existing workflow, or designing for multiple user personas with conflicting needs.

• Articulate Trade-offs: Be ready to discuss design trade-offs, the rationale behind your decisions, and how you would balance user needs with business constraints and technical feasibility.

• Focus on Process and Collaboration: Demonstrate how you would approach the challenge from a process perspective, including research, ideation, iteration, and collaboration with stakeholders.

📝 Enhancement Note: The interview process emphasizes both leadership and hands-on design capabilities, as well as the ability to demonstrate measurable impact. Candidates should prepare to discuss their experience in scaling design functions and optimizing processes, aligning with operations best practices.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for all design work, including wireframing, high-fidelity design, prototyping, and design system management. Expert-level proficiency is required, covering design systems, design tokens, component libraries, variables, and prototyping.

• User Research Tools: Platforms for conducting user interviews, usability testing, and surveys (e.g., UserTesting.com, Lookback, Maze, SurveyMonkey, Google Forms).

• Collaboration Platforms: Tools for team communication and project management (e.g., Slack, Microsoft Teams, Asana, Jira, Trello).

Analytics & Reporting:

• Product Analytics Tools: Software to track user behavior, adoption, engagement, and task completion (e.g., Mixpanel, Amplitude, Google Analytics, Pendo).

• Data Visualization Tools: For creating dashboards and reports to communicate design impact (e.g., Tableau, Power BI, Looker).

CRM & Automation:

• While not directly part of the UX/UI role, understanding how the product integrates with or impacts CRM systems (like Salesforce) and other business automation tools can be beneficial for understanding the broader business context and user workflows.

📝 Enhancement Note: Proficiency in Figma and a strong understanding of product analytics tools are critical for this role. The ability to leverage data to inform design decisions and demonstrate impact is a key operational skill.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A fundamental belief that the user's needs and experience are paramount, driving all design decisions.

• Data-Driven Decision Making: Valuing quantitative and qualitative data to inform strategy, prioritize initiatives, and measure success.

• Efficiency & Scalability: A commitment to building robust processes and scalable systems (like design systems) that improve team productivity and product consistency.

• Collaboration & Transparency: Fostering an environment where open communication, feedback, and cross-functional teamwork are encouraged.

• Ownership & Accountability: Empowering individuals to take full responsibility for their work and its outcomes, with a focus on execution and impact.

Collaboration Style:

• Cross-functional Integration: The design team is expected to work seamlessly with Product Management and Engineering, participating actively in all stages of the product development lifecycle.

• Constructive Feedback Culture: Regular design critiques and open dialogue are encouraged to foster continuous improvement and shared learning.

• Knowledge Sharing: Practices that promote the sharing of insights, best practices, and learnings across the team and with other departments.

📝 Enhancement Note: The stated values and collaboration style align closely with the principles of effective Revenue Operations and GTM teams, emphasizing data, efficiency, collaboration, and measurable impact.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Leadership and Execution: The dual responsibility of leading a team and remaining a hands-on individual contributor requires exceptional time management and prioritization skills.

• Scaling a Design Function: Growing the design team and its processes to meet the demands of a rapidly scaling B2B SaaS product can be complex, requiring strategic planning and robust hiring practices.

• Designing for Diverse User Needs: Effectively catering to multiple user groups with distinct workflows and mental models within a single platform demands nuanced design thinking and careful consideration of user journeys.

• Driving Measurable Impact: Clearly demonstrating the ROI of UX/UI initiatives and tying design work directly to business outcomes like adoption, engagement, and revenue can be challenging but is crucial for the role.

• Rapidly Evolving Technology: Staying abreast of advancements in AI and other relevant technologies to ensure the product remains innovative and competitive.

Learning & Development Opportunities:

• Advanced Design Leadership: Opportunities to refine leadership, mentorship, and team-building skills in a high-growth environment.

• Product Strategy Influence: Gain deeper experience in shaping product roadmaps and influencing company-level strategy.

• AI & SaaS Specialization: Develop specialized knowledge in designing for AI-enabled B2B SaaS platforms.

• Design Operations Excellence: Become an expert in establishing and scaling design operations, including design systems and process optimization.

• Industry Exposure: Potential for participation in industry conferences, workshops, and networking events relevant to UX/UI and B2B SaaS.

📝 Enhancement Note: The challenges and growth opportunities highlight areas where a strong operational mindset is beneficial, such as process optimization, data-driven decision-making, and strategic planning for growth.

💡 Interview Preparation

Strategy Questions:

• "How would you approach building out a design team from its current state to support aggressive product growth over the next 2-3 years?" (Focus on hiring strategy, team structure, role definition, and scaling processes.)

• "Describe a time you had to balance conflicting user needs or business priorities in a design decision. How did you navigate this, and what was the outcome?" (Assess problem-solving, negotiation, and strategic thinking.)

• "How do you measure the success of your design work, and what metrics do you prioritize for a B2B SaaS product? Provide an example of how you've used metrics to drive design improvements." (Crucial for demonstrating operational impact and data-driven approach.) Company & Culture Questions:

• "What is your understanding of Jobgether's mission and the partner company's product? How do you see UX/UI contributing to their success?" (Demonstrate research and strategic alignment.)

• "Describe your ideal collaboration dynamic with Product Managers and Engineers. How do you ensure alignment and effective communication?" (Assess collaboration style and cross-functional partnership skills.)

• "How do you foster a culture of design excellence and continuous improvement within a team?" (Evaluate leadership philosophy and team development approach.) Portfolio Presentation Strategy:

• Prioritize Impact: Select 2-3 key case studies that best demonstrate your leadership, ability to solve complex problems, and measurable impact on product metrics.

• Structure Your Narrative: For each case study, clearly outline: the business problem, your specific role and responsibilities, the design process followed, the solutions implemented, and the quantifiable results achieved.

• Highlight Process and Tools: Be prepared to discuss your Figma expertise, design system contributions, and user research methodologies in detail.

• Address Leadership: Weave in examples of how you've led, mentored, or influenced others throughout your portfolio examples.

• Be Ready for Q&A: Anticipate questions about your design decisions, trade-offs made, and how you would approach similar challenges in their environment.

📝 Enhancement Note: The suggested questions and preparation tips are designed to help candidates showcase their operational capabilities, strategic thinking, and leadership potential, framed within the context of UX/UI design.

📌 Application Steps

To apply for this Head of UX/UI position:

• Submit your application through the provided application link on Jobgether.

• Customize Your Resume: Tailor your resume to highlight your leadership experience, B2B SaaS background, Figma proficiency, and quantifiable achievements in improving product adoption and engagement. Use keywords from the job description.

• Prepare Your Portfolio: Curate your portfolio to prominently feature end-to-end product design case studies, leadership examples, and evidence of your impact using metrics. Ensure it's easily navigable and showcases your best work relevant to complex B2B SaaS products.

• Research the Company: Thoroughly investigate Jobgether and any available information about the partner company. Understand their product, market, and any insights into their culture and values.

• Practice Your Presentation: Rehearse your portfolio walkthrough, focusing on clear storytelling, articulating your process, and demonstrating your leadership capabilities and the measurable impact of your work.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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