Head of UX/UI

📍 Job Overview

Job Title: Head of UX/UI

Company: Jobgether (Partner Company)

Location: Italy

Job Type: Full-time

Category: UX/UI Design Leadership, Product Design

Date Posted: September 16, 2026

Experience Level: Senior (5-10 years)

Remote Status: Fully Remote (within Italy)

🚀 Role Summary

• Lead and mentor an established UX/UI design team, setting high standards for design quality, process, and collaboration within a B2B SaaS environment.

• Drive the end-to-end user experience vision and strategy for a complex B2B SaaS platform, ensuring intuitive and efficient design solutions for diverse user groups.

• Act as a hands-on individual contributor, personally leading high-leverage design initiatives and the most complex design challenges.

• Foster strong partnerships between Design, Product, and Engineering, advocating for user needs and ensuring seamless integration of design decisions into the product lifecycle.

• Build and maintain a scalable Figma-based design system, including components, tokens, and variables, to ensure design consistency and efficiency across the platform.

📝 Enhancement Note: This role emphasizes a blend of leadership and hands-on execution, requiring a candidate who can both manage a team and deliver high-quality design work. The focus on a B2B SaaS platform with multiple user groups and complex workflows indicates a need for strategic thinking and a deep understanding of enterprise user needs.

📈 Primary Responsibilities

• Lead, manage, and mentor the existing design team, establishing clear quality standards, efficient processes, and a collaborative team culture.

• Conduct regular design critiques, providing constructive and actionable feedback to elevate the team's design craft and ensure a consistent quality bar.

• Own and continuously refine the end-to-end design process, from project scoping and user research to high-fidelity design, engineering handoff, and post-launch metric analysis.

• Define future design team structures, roles, and hiring needs, actively participating in recruitment and portfolio evaluation to scale the design function.

• Serve as a critical liaison between Design, Product, and Engineering, ensuring user needs are prioritized and design rationale is well-understood and integrated into product roadmaps.

• Personally lead complex and high-impact design initiatives, demonstrating advanced product design skills and strategic thinking.

• Define and own the overall UX/UI vision for the product, guiding the creation of wireframes, high-fidelity designs, and detailed specifications for engineering implementation.

• Design user experiences for multiple distinct user groups, each with unique goals, mental models, and workflows, ensuring intuitive and engaging interactions.

• Develop, maintain, and evolve a comprehensive Figma-based design system, including design tokens, components, variables, and reusable patterns.

• Oversee the design-to-engineering handoff process, ensuring clear and detailed specifications for accurate and efficient implementation.

• Initiate and lead user research and usability testing to gather insights into user behavior and translate findings into actionable product improvements.

• Proactively identify user friction points and design innovative solutions that enhance usability, drive product adoption, increase engagement, and improve task completion rates.

• Track and communicate the business impact of design initiatives, leveraging product and user metrics to inform prioritization and demonstrate the value of UX/UI.

• Effectively balance team leadership responsibilities with hands-on individual design contributions, recognizing both as critical to the role's success.

📝 Enhancement Note: The responsibilities highlight a strong emphasis on process ownership, team development, and data-driven design decisions. The need to manage multiple user groups and complex workflows suggests a focus on information architecture, user journey mapping, and robust usability testing.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's or Master's degree in Design, HCI, Computer Science, or a related field is typically expected for senior leadership roles. Equivalent practical experience will also be considered.

Experience: 6+ years of professional UX/UI or product design experience, with a strong preference for B2B SaaS environments. A minimum of 2 years in a design leadership or management role within a fast-paced, high-growth, or small-team setting is required.

Required Skills:

• UX/UI Design & Product Design: Proven expertise in the full product design lifecycle, from research and ideation to high-fidelity design and implementation.

• Team Leadership & Mentorship: Demonstrated ability to lead, manage, and mentor a design team, fostering growth and high performance.

• B2B SaaS Expertise: Deep understanding of the nuances and challenges of designing for complex B2B Software-as-a-Service platforms.

• Figma Proficiency: Expert-level command of Figma, including advanced features like design systems, design tokens, component libraries, variables, prototyping, and seamless engineering handoff.

• Design Systems: Experience building, maintaining, and scaling design systems to ensure consistency and efficiency.

• User Research & Usability Testing: Proven ability to lead user research initiatives, synthesize findings, and translate insights into impactful design decisions.

• Interaction Design: Strong skills in designing intuitive and efficient user flows and interactions.

• Visual Design: Excellent visual design sensibilities and execution capabilities.

• Communication & Collaboration: Confident and collaborative communicator capable of advocating for design perspectives while incorporating feedback effectively.

• Adaptability & Autonomy: Comfort operating in a dynamic environment with shifting priorities and a high degree of autonomy and proactivity.

• English Proficiency: Exceptional written and spoken English communication skills.

Preferred Skills:

• Experience designing for complex workflows, enterprise tools, or multi-sided platforms.

• Familiarity with AI-enabled technology and its application in product design.

• Experience defining, monitoring, and utilizing product metrics (e.g., adoption, engagement, task completion) to guide design strategy.

• Strategic thinking and the ability to connect design decisions to business objectives.

📝 Enhancement Note: The emphasis on Figma and design systems suggests that candidates with a strong technical foundation in design tools will be highly valued. The requirement for experience in B2B SaaS and complex workflows indicates a need for designers who understand enterprise user needs and business objectives.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase end-to-end product design ownership, detailing your process from problem definition to final implementation and impact.

• Include case studies demonstrating experience with complex workflows, enterprise tools, or multi-sided platforms, highlighting how you addressed specific user and business challenges.

• Feature examples of your work within B2B SaaS environments, illustrating your understanding of this specific market and user base.

• Present a clear and structured approach to user research and how insights were translated into design solutions.

• Demonstrate your ability to build, maintain, and leverage design systems, including examples of components, tokens, and their application.

• Highlight your proficiency with Figma, including advanced features like variables, prototyping, and detailed engineering specifications. Process Documentation:

• Clearly articulate your design process, including methodologies for project scoping, user research, ideation, iteration, and validation.

• Detail your approach to leading design critiques and providing constructive feedback to team members.

• Explain your system for managing the design-to-engineering handoff process, ensuring clarity and accuracy for implementation.

• Demonstrate how you track and measure the impact of design initiatives using product and user metrics.

📝 Enhancement Note: The portfolio should not only showcase visual design skills but also a strong understanding of process, user-centricity, and measurable impact, particularly within a B2B SaaS context. A well-documented design system contribution is crucial.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a Head of UX/UI role in Italy with 6+ years of experience and leadership responsibilities in a B2B SaaS company, the estimated salary range is €70,000 - €100,000 annually. This range can vary based on the specific company's funding, profitability, and the candidate's precise experience and negotiation.

Benefits:

• Competitive salary and comprehensive benefits package.

• Significant opportunity to shape and own the UX/UI function within a profitable, rapidly growing B2B SaaS company.

• A unique blend of leadership responsibilities and substantial hands-on product design work.

• Direct influence on critical product, design, and engineering decisions at a strategic level.

• The chance to build and evolve a scalable design system as the product and company expand.

• Exposure to challenging, multi-sided product experiences beyond typical marketing or landing-page design.

• Close collaboration with founders and senior leadership within Product and Engineering.

• A high degree of ownership and autonomy within a small, high-impact, and fast-moving team.

• Professional growth opportunities as the design organization and product scale, with potential for further leadership development.

• Involvement in shaping the future of AI-enabled partnership technology.

Working Hours: Standard full-time hours are expected, likely around 40 hours per week. The role emphasizes autonomy and impact, suggesting flexibility in how these hours are structured, provided deliverables are met and collaboration needs are satisfied.

📝 Enhancement Note: The salary estimate is based on general market data for senior design leadership roles in Italy, considering the B2B SaaS industry and the provided experience level. Benefits are directly extracted from the job description, highlighting the attractive aspects for a senior operations professional.

🎯 Team & Company Context

🏢 Company Culture

Industry: The company operates within the B2B SaaS sector, with a specific focus on AI-enabled partnership technology. This suggests a forward-thinking environment that leverages cutting-edge technology to solve business challenges.

Company Size: While not explicitly stated, the description mentions a "small team," "high-growth environment," and "rapidly growing SaaS," implying a company that is likely past the startup phase but still agile and scaling, potentially in the range of 50-200 employees. This size offers a balance of established processes and the ability for significant individual impact.

Founded: The founding date is not provided, but the mention of a "profitable, rapidly growing SaaS environment" suggests a company that has achieved product-market fit and is in a strong growth trajectory.

Team Structure:

• The design team is described as "established" but also poised for scaling, indicating a current team that needs leadership and a vision for future growth.

• The role requires close collaboration with Product and Engineering leadership, suggesting a matrixed or cross-functional team structure where design is integrated early and often.

• Reporting likely involves direct reports within the design team and a reporting line to a senior executive (e.g., CPO, VP of Product, or potentially a Founder). Methodology:

• Data-Driven Design: A core methodology is the use of product and user metrics (adoption, engagement, task completion) to guide design decisions and demonstrate impact.

• Agile Development: The environment values "speed, autonomy, and execution," suggesting an agile or iterative product development approach where design is closely integrated.

• User-Centricity: Continuous user research and usability testing are fundamental to understanding user behavior and informing design improvements.

• Design System Approach: A scalable Figma-based design system is central to maintaining consistency, efficiency, and quality across the platform.

Company Website: jobgether.com (Note: Jobgether is a platform for applications; the actual partner company's website is not provided.)

📝 Enhancement Note: The company culture appears to be fast-paced, autonomous, and focused on measurable impact. The emphasis on AI-enabled technology suggests an innovative and forward-looking approach. Candidates should be comfortable with ambiguity and rapid iteration.

📈 Career & Growth Analysis

Operations Career Level: This is a senior leadership role, specifically "Head of UX/UI." It signifies a position of significant responsibility, overseeing a functional area, managing a team, and contributing to strategic product decisions. This level requires a strong blend of technical design expertise, leadership acumen, and business understanding.

Reporting Structure: The Head of UX/UI will likely report to a senior executive such as the Chief Product Officer (CPO), VP of Product, or potentially a Founder, depending on the company's organizational structure. They will, in turn, manage a team of UX/UI designers.

Operations Impact: The role has a direct and significant impact on the company's success by shaping the user experience of a complex B2B SaaS platform. This directly influences product adoption, user engagement, customer retention, and ultimately, revenue. By owning the UX/UI function and driving design strategy, this role is critical to the product's market competitiveness and user satisfaction.

Growth Opportunities:

• Leadership Expansion: Potential to grow the design team, establish a more mature design organization, and potentially expand scope to oversee other related functions.

• Strategic Influence: Deepen influence on product strategy, roadmap prioritization, and company-wide decision-making through data-driven design insights.

• Technical Specialization: Further develop expertise in advanced design systems, AI-driven design tools, or specific areas of complex B2B SaaS product design.

• Cross-functional Leadership: Opportunities to lead cross-functional initiatives and gain broader business exposure.

• Career Progression: Potential advancement to VP-level roles in Product or Design as the company continues to scale.

📝 Enhancement Note: This role offers a strong combination of leadership and hands-on contribution, appealing to individuals who want to build a function while remaining deeply involved in the craft of design. The growth trajectory is tied to the company's scaling, offering significant potential for career advancement.

🌐 Work Environment

Office Type: While the role is listed as remote within Italy, the description emphasizes a "fast-paced, small-team, or high-growth environment" which often translates to a collaborative and dynamic internal culture, even if physically distributed. The partner company likely has an established operational base.

Office Location(s): The position is designated for candidates located in Italy. Specific city or regional requirements are not detailed, suggesting flexibility within the country, likely to align with European time zones for collaboration.

Workspace Context:

• Collaborative Environment: Despite being remote, the emphasis on collaboration with Product and Engineering suggests a virtual environment that facilitates open communication and teamwork through tools like Slack, Zoom, and Figma.

• Tools and Technology: The primary tool mentioned is Figma, indicating a modern, cloud-based design workflow. Access to other collaboration and project management tools is implied.

• Team Interaction: Regular design critiques, team meetings, and cross-functional syncs will be key for interaction and knowledge sharing within the distributed team.

Work Schedule: Standard full-time hours (approx. 40 hours/week) are expected. The remote nature and emphasis on autonomy suggest flexibility in daily scheduling, provided team collaboration and availability for critical meetings are maintained, especially within European time zones.

📝 Enhancement Note: The remote aspect within Italy suggests a company that embraces distributed workforces while maintaining a strong focus on team cohesion and efficient collaboration through digital tools.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Application review via Jobgether's AI-powered matching system, followed by a review by the partner company's internal team.

• Portfolio Review & Discussion: Candidates will likely present their portfolio, focusing on end-to-end product design case studies, leadership experience, and design system contributions. Expect in-depth discussions about their process, decision-making, and impact.

• Leadership & Strategy Interview: Interviews with senior leadership (e.g., CPO, VP Product, Founders) to assess strategic thinking, leadership capabilities, cultural fit, and vision for the UX/UI function.

• Team Collaboration Assessment: Potential interviews with members of the Product and Engineering teams to evaluate collaboration style and ability to integrate with other functions.

• Skills-Based Assessment/Challenge: A practical design challenge or case study might be presented to assess hands-on design skills, problem-solving abilities, and approach to complex workflows.

Portfolio Review Tips:

• Highlight Leadership: Clearly showcase your experience in leading, mentoring, and growing design teams.

• Process-Driven Narratives: For each case study, detail your end-to-end process, emphasizing user research, problem-solving, and iteration.

• Quantify Impact: Wherever possible, use metrics to demonstrate the business impact of your design decisions (e.g., increased adoption, improved engagement, reduced task completion time).

• Design System Expertise: Dedicate a section or case study to your experience with design systems, detailing your contributions and the benefits realized.

• Figma Mastery: Be prepared to discuss your advanced Figma skills, including variables, tokens, and efficient handoff strategies.

• B2B SaaS Context: Frame your work within the context of B2B SaaS challenges and user needs.

• Conciseness and Clarity: Present your work clearly and concisely, focusing on the most impactful projects.

Challenge Preparation:

• Understand the B2B SaaS Context: Research common challenges and user needs in B2B SaaS platforms.

• Focus on Process: Be ready to articulate your design process for tackling the challenge, not just the final solution.

• Prioritization and Trade-offs: Be prepared to discuss how you would prioritize features and make trade-offs, especially under time constraints.

• Communication: Clearly articulate your thought process, assumptions, and proposed solutions.

📝 Enhancement Note: The interview process is designed to assess both leadership potential and hands-on design craft. A strong portfolio that demonstrates end-to-end ownership, leadership, and measurable impact within a B2B SaaS context will be critical for success.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Expert-level proficiency is a strict requirement for all aspects of UX/UI design, including design systems, prototyping, and engineering handoff.

• Design System Tools: Figma's built-in features for design tokens, components, and variables are essential. Understanding of related concepts for scalability is key.

• Prototyping Tools: While Figma is primary, familiarity with other prototyping tools for specific use cases might be beneficial.

Analytics & Reporting:

• Product Analytics Platforms: Experience with tools like Mixpanel, Amplitude, or similar platforms to track user behavior, adoption, and engagement metrics is highly valued for informing design decisions.

• User Feedback Tools: Familiarity with tools for collecting and analyzing user feedback, surveys, and usability testing results.

• Data Visualization Tools: Ability to interpret and present data effectively, potentially using tools integrated with analytics platforms or BI software.

CRM & Automation:

• While not directly a design tool, understanding how UX/UI impacts CRM systems and automation workflows within a B2B SaaS context is advantageous. Familiarity with how users interact with these systems can inform design.

• Collaboration & Project Management: Tools like Slack, Jira, Asana, or Trello will be crucial for team communication, project tracking, and cross-functional collaboration.

📝 Enhancement Note: Figma is the cornerstone of the design technology stack. Proficiency here is non-negotiable. The ability to leverage analytics and user feedback tools to drive design decisions is also a critical requirement for demonstrating impact.

👥 Team Culture & Values

Operations Values:

• Design Excellence: A commitment to high standards in design craft, user experience, and visual execution.

• User-Centricity: Placing the user at the heart of all design decisions, driven by research and empathy.

• Collaboration & Communication: Open, honest, and effective communication across Design, Product, and Engineering teams.

• Data-Driven Impact: Using metrics and data to inform design strategy, prioritize initiatives, and demonstrate value.

• Autonomy & Ownership: Taking initiative, driving projects forward, and owning outcomes with a proactive mindset.

• Speed & Agility: Embracing a fast-paced environment, iterating quickly, and adapting to changing priorities.

Collaboration Style:

• Cross-functional Integration: Design is deeply integrated with Product and Engineering, working collaboratively from ideation through implementation.

• Constructive Feedback Culture: Regular design critiques and open dialogue encourage constructive feedback and continuous improvement.

• Knowledge Sharing: A culture that promotes sharing best practices, learnings, and insights within the design team and across departments.

📝 Enhancement Note: The company values a blend of high-performance execution, collaborative teamwork, and a data-informed approach to design. Candidates who are proactive, communicative, and results-oriented will thrive.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Leadership and Execution: Effectively managing a team while remaining deeply hands-on with complex design tasks requires strong time management and prioritization skills.

• Designing for Multiple User Groups: Creating intuitive and efficient experiences for diverse user segments with distinct needs and mental models on a single platform.

• Scaling Design Systems: Ensuring the design system remains robust, scalable, and adaptable as the product and team grow.

• Rapid Iteration in a High-Growth Environment: Adapting to shifting priorities and making informed decisions with potentially incomplete information in a fast-paced setting.

• Demonstrating Design ROI: Consistently measuring and communicating the business impact of UX/UI initiatives to stakeholders.

Learning & Development Opportunities:

• Leadership Development: Opportunities to hone management skills, mentor designers, and potentially shape the future of the design organization.

• Strategic Product Influence: Deepen involvement in product strategy and roadmap planning, contributing to the company's overall direction.

• Advanced Design Techniques: Explore and implement cutting-edge design methodologies, tools (e.g., AI in design), and system design principles.

• Industry Exposure: Potential to attend industry conferences, workshops, or pursue certifications relevant to UX/UI leadership and B2B SaaS design.

• Mentorship: Access to mentorship from founders and senior leadership, providing valuable business and strategic guidance.

📝 Enhancement Note: This role presents significant challenges that are directly tied to substantial growth opportunities. Overcoming these challenges will lead to significant professional development and career advancement.

💡 Interview Preparation

Strategy Questions:

• "Describe your philosophy on leading and mentoring a design team. How do you foster a culture of high performance and continuous improvement?" (Preparation: Focus on your leadership style, team-building strategies, and how you provide feedback and support.)

• "Walk us through a complex B2B SaaS product you designed from end-to-end. What were the key challenges, your process, and the measurable impact of your design?" (Preparation: Select a strong portfolio case study and be ready to detail your entire process, decisions, and outcomes.)

• "How would you approach designing for multiple distinct user groups with competing needs on a single platform? What are the key considerations and potential pitfalls?" (Preparation: Discuss information architecture, user segmentation, user journey mapping, and prioritization strategies.)

• "How do you ensure design decisions are aligned with business objectives and product strategy? Provide an example." (Preparation: Emphasize your ability to connect design outcomes to business metrics and strategic goals.) Company & Culture Questions:

• "What interests you about Jobgether and our partner company's mission in AI-enabled partnership technology?" (Preparation: Research the company and its market to articulate genuine interest.)

• "Describe your experience working in fast-paced, high-growth environments. How do you handle ambiguity and shifting priorities?" (Preparation: Share examples of your adaptability, proactivity, and resilience.)

• "How do you collaborate with Product Managers and Engineers? What does effective cross-functional partnership look like to you?" (Preparation: Highlight your communication skills, empathy for other functions, and experience in integrated teams.) Portfolio Presentation Strategy:

• Structure: Organize your presentation logically, typically starting with an overview of your leadership experience, followed by 2-3 detailed case studies.

• Narrative: Tell a compelling story for each case study, focusing on the "why" behind your decisions and the "how" of your process.

• Visuals: Use high-quality visuals (mockups, user flows, research artifacts) to support your narrative. Ensure they are clear and easy to understand.

• Metrics: Clearly present any metrics or data that demonstrate the impact of your work. If direct metrics are unavailable, discuss how you would measure impact.

• Figma Focus: Be prepared to discuss your Figma workflow, design system contributions, and any advanced techniques you employ.

• Conciseness: Be mindful of time. Practice your presentation to ensure it fits within the allocated slot while covering key points.

📝 Enhancement Note: Prepare to articulate your leadership philosophy, demonstrate your end-to-end design process with quantifiable results, and showcase your strategic thinking. Be ready to discuss your Figma expertise and how you integrate design with business goals.

📌 Application Steps

To apply for this operations position:

• Submit your application through the Jobgether platform link provided.

• Customize Your Resume: Highlight your leadership experience, B2B SaaS background, and specific achievements in UX/UI design, emphasizing quantifiable results and proficiency with Figma and design systems.

• Curate Your Portfolio: Select 2-3 of your most impactful projects that showcase end-to-end product design, leadership, and your process. Ensure each case study clearly articulates the problem, your solution, your role, and the outcome. Pay special attention to projects that demonstrate experience with complex workflows or multi-sided platforms.

• Prepare Your Narrative: Practice articulating your experience, leadership style, and design philosophy. Be ready to walk through your portfolio case studies confidently, focusing on your problem-solving approach and measurable impact.

• Research the Company: Understand the partner company's mission, product, and market position. Research common challenges in AI-enabled partnership technology and how strong UX/UI can address them.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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