Head of UX/UI

📍 Job Overview

Job Title: Head of UX/UI

Company: Jobgether (Partner Company)

Location: Canada

Job Type: Full-time

Category: UX/UI Design Leadership

Date Posted: 2026-09-16

Experience Level: 5-10 Years

Remote Status: Remote Solely

🚀 Role Summary

• Lead and mentor an established design team, setting high standards for UX/UI quality, process, and collaborative delivery within a B2B SaaS environment.

• Drive the end-to-end user experience vision and strategy for a complex platform, balancing team leadership with hands-on individual contribution to high-impact design initiatives.

• Own and evolve the design process, from user research and conceptualization through high-fidelity design, system implementation, and engineering handoff, ensuring a consistent and efficient workflow.

• Develop and maintain a scalable Figma-based design system, including design tokens, components, and reusable patterns, to ensure consistency and efficiency across the product.

• Utilize design and product metrics to measure impact, identify friction points, and proactively design solutions that enhance usability, adoption, engagement, and task completion for multiple user groups.

📝 Enhancement Note: The role emphasizes a hybrid leadership and individual contributor model, requiring a candidate comfortable with both strategic team management and hands-on design execution in a fast-paced, B2B SaaS context. The focus on "measurable impact" and "product adoption and engagement" indicates a strong emphasis on data-driven design outcomes.

📈 Primary Responsibilities

• Lead, manage, and mentor the existing design team, establishing high standards for design quality, process, collaboration, and delivery.

• Run regular design critiques and provide clear, actionable feedback to elevate design capabilities and ensure a consistent quality bar across the team.

• Own and continuously improve the design process, including project scoping, design reviews, cross-functional collaboration, engineering handoff, and impact measurement.

• Define future design-team structures, roles, and hiring needs, including portfolio evaluation and recruitment strategies as the organization scales.

• Act as a key connection point between Design, Product, and Engineering, effectively representing user needs and ensuring design decisions are understood and integrated into product planning.

• Remain hands-on as an individual contributor, personally leading the most complex and highest-leverage design initiatives.

• Own the UX/UI vision across the full product lifecycle, from early concepts and wireframes through high-fidelity designs and detailed engineering-ready specifications.

• Design intuitive and efficient experiences for multiple user groups with distinct needs, mental models, and goals, ensuring each workflow remains engaging.

• Build and maintain a scalable Figma-based design system, including design tokens, components, variables, and reusable patterns.

• Own the design-to-engineering handoff process, providing sufficiently detailed specifications to ensure accurate implementation and minimize design debt.

• Lead user research and usability testing initiatives to deeply understand real user behavior and translate insights into meaningful product improvements.

• Proactively identify friction points in the user journey and design solutions that demonstrably improve usability, adoption, engagement, and task completion rates.

• Track and communicate the business impact of design using product and user metrics to prioritize initiatives and clearly articulate the value of UX/UI.

• Balance team leadership and individual design execution as equally critical components of the role, demonstrating effective time management and prioritization.

📝 Enhancement Note: The responsibilities highlight a need for a leader who can strategically grow the design function while also being deeply involved in the product's evolution. The emphasis on "design-to-engineering handoff" and "scalable Figma-based design system" points to a need for strong operational discipline within the design process.

🎓 Skills & Qualifications

Education: Specific educational requirements are not detailed, but a Bachelor's or Master's degree in Design, Human-Computer Interaction, or a related field is often preferred for senior leadership roles in this domain.

Experience: 6+ years of professional UX/UI or product design experience, with a strong preference for B2B SaaS environments. A minimum of 2 years in a design team leadership or management capacity is essential.

Required Skills:

• 6+ years of professional UX/UI or product design experience, ideally within B2B SaaS environments.

• At least 2 years of experience leading or managing a design team in a fast-paced, small-team, or high-growth environment.

• Demonstrated ability to simultaneously lead designers and personally deliver high-quality product design work.

• Strong portfolio showcasing end-to-end product design, with experience in complex workflows, enterprise tools, multi-sided platforms, or similarly sophisticated products preferred.

• Expert-level proficiency in Figma, including advanced capabilities such as design systems, design tokens, component libraries, variables, complex prototyping, and efficient engineering handoff.

• Experience designing for multiple user types with different goals, workflows, and mental models, ensuring a cohesive yet tailored user experience.

• Proven ability to lead user research, synthesize findings effectively, and translate research insights into practical, impactful design decisions.

• Comfort and proficiency in defining, monitoring, and utilizing design and product metrics (e.g., adoption, engagement, task completion) to guide design priorities and demonstrate value.

• Strong interaction and visual design skills, coupled with a strategic approach to overall product experience.

• Collaborative and confident communicator adept at advocating for a clear design perspective while also incorporating relevant input from Product and Engineering stakeholders.

• Comfort operating in an environment where priorities shift quickly and decisions may need to be made with incomplete information, demonstrating adaptability and resilience.

• Highly autonomous, proactive, and comfortable taking ownership from problem definition through successful delivery.

• Exceptional written and spoken English communication skills. Preferred Skills:

• Experience with AI-enabled technology products.

• Familiarity with user analytics platforms for tracking product engagement and adoption.

• Experience in rapid prototyping and iterative design cycles.

• Understanding of agile development methodologies and how design integrates within them.

📝 Enhancement Note: The emphasis on "expert-level proficiency in Figma" and "design systems" suggests that candidates should be prepared to showcase their mastery of these tools and methodologies in their portfolio and during interviews. The requirement for "at least 2 years of experience leading or managing a design team" indicates a need for proven leadership capabilities.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase end-to-end product design projects, demonstrating ownership from problem definition to final implementation and impact.

• Highlight experience with complex workflows, enterprise tools, or multi-sided platforms, illustrating the ability to design for sophisticated user needs.

• Clearly articulate your role and contributions within team-based projects, differentiating between leadership and individual design contributions.

• Include examples of how you've translated user research and data into actionable design decisions and measurable outcomes.

• Demonstrate expertise in Figma, including the creation, maintenance, and utilization of design systems, tokens, and components. Process Documentation:

• Provide examples of how you have defined, improved, or managed design processes, including project scoping, design critiques, and engineering handoff procedures.

• Illustrate your approach to leading user research and usability testing, detailing methodologies and how insights were synthesized and applied.

• Showcase how you have built and maintained scalable design systems, including documentation and governance strategies.

• Demonstrate how you track and communicate the impact of design through metrics, presenting case studies that link design initiatives to business objectives like adoption and engagement.

📝 Enhancement Note: A strong portfolio is critical for this role, as it's explicitly mentioned as a requirement for both application and leadership evaluation. Candidates should prepare to discuss their process, methodologies, and the tangible impact of their design work, particularly concerning the development and scaling of design systems and team processes.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a Head of UX/UI role with 6+ years of experience, including 2+ years of leadership, in Canada, a competitive salary range is estimated to be between CAD $140,000 - $200,000 annually. This range can vary based on specific location within Canada, the candidate's precise experience, and the company's compensation philosophy.

Benefits:

• Competitive salary and benefits package.

• Opportunity to own and shape the UX/UI function within a profitable, rapidly growing B2B SaaS environment.

• Significant leadership responsibility combined with substantial hands-on product design work.

• Direct influence over critical product, design, and engineering decisions.

• Opportunity to build and evolve a scalable design system as the product expands.

• Exposure to complex, multi-sided product experiences beyond marketing or landing-page design.

• Close collaboration with founders and senior product and engineering leadership.

• High degree of ownership and autonomy within a small, high-impact team.

• Fast-moving environment that values speed, design craft, accountability, and execution.

• Opportunity to shape the future of AI-enabled partnership technology.

• Professional growth opportunities as the design organization and product scale.

Working Hours: The role is described as full-time, with an estimated 40 hours per week. Given the remote nature and the emphasis on autonomy and execution, there may be flexibility in daily scheduling, but consistent availability for collaboration and leadership is expected.

📝 Enhancement Note: The salary estimate is based on data from various Canadian tech job boards and compensation reports for senior design leadership roles. The benefits highlight a strong emphasis on professional growth, ownership, and direct impact, which are key attractors for senior talent in the design field.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology, specifically B2B SaaS, with a focus on AI-enabled partnership technology. This context suggests an environment driven by innovation, data, and a strong understanding of business needs and user workflows.

Company Size: The description implies a growing, potentially small to medium-sized, high-growth environment. This means operations professionals will likely experience a dynamic atmosphere with opportunities for significant impact and direct collaboration with leadership.

Founded: The founding date is not specified, but the emphasis on rapid growth and evolving product suggests a company that is past its initial startup phase and is scaling its operations and product offerings.

Team Structure:

• The design team is described as "established" but also with potential needs for future structuring and hiring, indicating a phase of growth and evolution.

• The Head of UX/UI will act as a key connection point between Design, Product, and Engineering, suggesting a collaborative, cross-functional team structure focused on integrated product development.

• The role involves close collaboration with founders and senior product and engineering leadership, pointing to a flat hierarchy and direct access to decision-makers. Methodology:

• The company values "speed, autonomy, strong design craft, and measurable impact." This indicates a results-oriented culture that encourages proactive problem-solving and data-driven decision-making.

• There's an emphasis on defining and improving design processes, suggesting a structured yet adaptable approach to workflow management.

• The focus on a "scalable design system" points to a commitment to efficiency, consistency, and long-term product maintainability.

Company Website: https://www.jobgether.com/ (Derived from domain_derived)

📝 Enhancement Note: The company culture is characterized by a blend of agility, strategic growth, and a strong focus on execution and measurable outcomes. This environment is ideal for operations professionals who thrive on impact, autonomy, and direct collaboration with senior leadership.

📈 Career & Growth Analysis

Operations Career Level: This role represents a senior leadership position within the UX/UI discipline. It requires a blend of strategic vision, team management, and hands-on design expertise. The Head of UX/UI is responsible for defining and evolving the entire design function, impacting product strategy and user engagement across the platform.

Reporting Structure: The Head of UX/UI will likely report directly to a senior executive, such as the Head of Product, CTO, or even a Founder, given the emphasis on close collaboration with leadership. They will, in turn, lead and mentor the existing design team.

Operations Impact: The Head of UX/UI has a direct and significant impact on the company's success by ensuring the B2B SaaS platform is intuitive, efficient, and engaging for its users. This directly influences product adoption, user retention, customer satisfaction, and ultimately, revenue growth. By defining design standards and processes, they contribute to operational efficiency and scalability within the product development lifecycle.

Growth Opportunities:

• Design Function Expansion: Opportunity to build and scale the design team, defining roles, hiring talent, and establishing a robust design culture.

• Product Strategy Influence: Direct involvement in shaping the product roadmap and strategy through user-centric insights and design leadership.

• System Design Evolution: Lead the ongoing development and expansion of a scalable design system, potentially influencing design tooling and best practices across the organization.

• Leadership Development: Hone leadership skills through managing a team, collaborating with executives, and driving strategic initiatives within a high-growth environment.

• Industry Expertise: Deepen expertise in AI-enabled technology and B2B SaaS UX, positioning as a leader in this specialized domain.

📝 Enhancement Note: The growth opportunities are substantial, offering a chance to build a design function from a senior leadership position in a scaling company. The role provides a clear path for career advancement by allowing the individual to shape a critical part of the product and business.

🌐 Work Environment

Office Type: The role is designated as "Remote Solely" within Canada. This implies a fully remote work environment, requiring strong self-discipline and communication skills.

Office Location(s): While remote, the position is based in Canada, suggesting adherence to Canadian labor laws and potential for regional team collaboration if other team members are also based there.

Workspace Context:

• Collaborative Environment: Despite being remote, the emphasis on close collaboration with Product, Engineering, and leadership necessitates effective virtual communication and teamwork. Expect regular virtual meetings, design critiques, and collaborative sessions.

• Operations Tools & Technology: The primary tool mentioned is Figma, indicating a modern, design-system-centric workflow. Candidates should be comfortable with a suite of digital collaboration and design tools.

• Team Interaction: Opportunities for team interaction will be primarily virtual, requiring proactive engagement through Slack, video conferencing, and shared digital workspaces.

Work Schedule: This is a full-time role, likely around 40 hours per week. While remote work often offers flexibility, the need for cross-functional collaboration and leadership responsibilities means predictable availability during core working hours in Canadian time zones will be important.

📝 Enhancement Note: The remote-first nature of the role requires a candidate who is highly self-motivated and adept at virtual collaboration. The company's emphasis on speed and autonomy suggests a work environment that values output and efficiency over strict adherence to a traditional 9-to-5 schedule.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Application review, likely including an AI-powered match against core requirements, followed by a review of your resume and portfolio by the Jobgether team or partner company recruiters.

• Portfolio Review & Design Challenge: A deep dive into your portfolio, focusing on end-to-end product design, leadership experience, and Figma proficiency. This may include a design challenge or case study presentation tailored to the B2B SaaS context.

• Leadership & Strategy Interviews: Discussions with Product and Engineering leadership (and potentially founders) to assess strategic thinking, leadership style, process definition capabilities, and cultural fit.

• Team Fit & Collaboration Assessment: Interviews with current design team members (if applicable) or peers in Product/Engineering to evaluate collaboration style and team dynamics.

• Final Decision: Managed by the partner hiring company.

Portfolio Review Tips:

• Structure for Impact: Organize your portfolio to clearly showcase end-to-end projects. For each project, detail the problem, your role, the process (research, ideation, design, testing, iteration), key decisions, and quantifiable outcomes.

• Highlight Leadership: If presenting team projects, clearly delineate your specific contributions and leadership actions. Showcase how you mentored designers or influenced team processes.

• Figma Mastery: Include specific examples of your work with Figma, demonstrating proficiency in design systems, components, tokens, and complex prototyping.

• Data-Driven Storytelling: Use metrics to support your design decisions and outcomes. Quantify improvements in usability, adoption, engagement, or task completion where possible.

• B2B SaaS Focus: Tailor your case studies to highlight experience with complex workflows, enterprise tools, or multi-sided platforms, aligning with the role's requirements.

Challenge Preparation:

• Process & Strategy: Be ready to discuss how you would define and improve design processes, manage a team, and set design strategy for a B2B SaaS product.

• Problem Solving: Prepare to tackle a hypothetical design problem relevant to the company's domain, focusing on your approach to user research, ideation, and solution design.

• System Thinking: Expect questions about building and scaling design systems, and how to ensure consistency and efficiency across a growing product.

• Collaboration & Communication: Practice articulating your design rationale clearly and concisely, and demonstrate how you would collaborate effectively with Product and Engineering teams.

📝 Enhancement Note: The application process is managed by Jobgether initially, using AI to identify top fits, before being passed to the partner company. This means tailoring your application to keywords and clearly demonstrating the required experience upfront is crucial. The portfolio is paramount; it should serve as the primary evidence of your capabilities.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Expert-level proficiency is required. This includes advanced features like design systems, design tokens, component libraries, variables, complex prototyping, and engineering handoff capabilities.

• Prototyping Tools: Beyond Figma's capabilities, familiarity with other advanced prototyping tools might be beneficial for specific use cases.

• User Research Tools: Experience with platforms for conducting user interviews, usability testing, and surveys (e.g., UserTesting.com, Maze, Lookback) is expected.

Analytics & Reporting:

• Product Analytics: Proficiency in using tools like Amplitude, Mixpanel, or similar platforms to track user behavior, adoption, and engagement metrics.

• Data Visualization: Ability to interpret data and present findings, potentially using tools for dashboard creation (e.g., Tableau, Looker, or internal BI tools) to communicate design impact.

CRM & Automation:

• While not explicitly mentioned for UX/UI, understanding how design integrates with CRM (e.g., Salesforce) and marketing automation platforms can be advantageous for context in a B2B SaaS environment.

• Project Management Tools: Familiarity with tools like Jira, Asana, or Trello for managing design workflows and collaborating with engineering teams.

📝 Enhancement Note: The emphasis on Figma is significant. Candidates should be prepared to demonstrate not just proficiency but mastery of its advanced features, particularly in the context of building and scaling design systems. Familiarity with product analytics tools is also a key differentiator for demonstrating measurable impact.

👥 Team Culture & Values

Operations Values:

• Speed & Execution: A culture that values rapid iteration, decisive action, and delivering tangible results.

• Autonomy & Ownership: High degree of independence and accountability for one's work and its outcomes.

• Design Craft & Quality: A commitment to high standards in visual and interaction design, ensuring polished and effective user experiences.

• Measurable Impact: A data-driven approach where design decisions are informed by and measured against product and user metrics.

• Collaboration: Strong emphasis on cross-functional teamwork and open communication between Design, Product, and Engineering.

Collaboration Style:

• Cross-functional Integration: Design is deeply integrated with Product and Engineering, requiring constant communication, feedback loops, and shared understanding of goals.

• Process-Oriented: A culture that values defining, refining, and adhering to efficient design processes to ensure smooth workflows and consistent delivery.

• Feedback Exchange: Openness to constructive criticism and feedback through regular design critiques and team discussions.

• Knowledge Sharing: Encouraging the sharing of insights, best practices, and learnings to collectively improve the team's capabilities.

📝 Enhancement Note: The company culture appears to be a dynamic mix of agility and strategic discipline, driven by a desire for measurable impact. Candidates should demonstrate an ability to thrive in a fast-paced environment while maintaining high design standards and fostering strong collaborative relationships.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Leadership and Execution: Effectively managing a team while also remaining hands-on with complex design projects requires exceptional time management and prioritization skills.

• Scaling Design Systems: Continuously evolving and maintaining a scalable design system in a rapidly growing product environment presents ongoing technical and organizational challenges.

• Designing for Diverse User Groups: Ensuring intuitive and efficient experiences for multiple user types with distinct needs and workflows requires deep empathy and strategic design thinking.

• Navigating Ambiguity: Operating in a fast-moving environment where priorities can shift quickly demands adaptability, resilience, and comfort with making decisions with incomplete information.

Learning & Development Opportunities:

• Leadership Skill Enhancement: Opportunities to refine team management, strategic planning, and cross-functional leadership capabilities.

• Specialized Domain Expertise: Deepen knowledge in AI-enabled technology and the nuances of B2B SaaS user experience design.

• Design System Architecture: Gain extensive experience in building and scaling complex design systems, potentially influencing industry best practices.

• Product Strategy Influence: Contribute significantly to the company's product roadmap and overall business strategy.

• Mentorship: Both receive mentorship from senior leadership and provide mentorship to junior designers, fostering professional growth.

📝 Enhancement Note: This role offers significant opportunities to overcome challenges by developing advanced leadership and design strategy skills. The growth potential is tied to the company's scaling trajectory and the evolution of its AI-enabled B2B SaaS platform.

💡 Interview Preparation

Strategy Questions:

• "Describe your approach to defining and evolving a design process in a fast-paced B2B SaaS environment. How would you balance team leadership with hands-on design execution?" (Focus on process documentation, team management, and personal contribution balance).

• "How do you ensure a design system remains scalable and relevant as a product and team grow? Provide examples of how you've managed design tokens, components, and governance." (Highlight Figma mastery, system thinking, and strategic planning).

• "Walk me through a complex UX challenge you solved for multiple user groups. How did you conduct research, what were the trade-offs, and how did you measure the impact of your solution?" (Prepare a case study emphasizing user empathy, problem-solving, and data-driven outcomes). Company & Culture Questions:

• "What attracts you to this role and our focus on AI-enabled partnership technology? How do you see your design philosophy aligning with our values of speed, autonomy, and measurable impact?" (Research the company's mission and values; connect your experience and approach).

• "How would you foster collaboration between Design, Product, and Engineering teams, especially in a remote setting? What strategies would you employ to ensure design decisions are understood and integrated?" (Demonstrate communication and stakeholder management skills).

• "How do you measure the success of a design initiative? What key metrics would you track for our B2B SaaS platform, and how would you use them to prioritize future work?" (Showcase data literacy and business acumen). Portfolio Presentation Strategy:

• Narrative Arc: Structure your portfolio presentation around compelling stories for each case study, clearly defining the problem, your role, process, solutions, and measurable results.

• Visual Clarity: Use high-quality visuals, wireframes, mockups, and prototypes to effectively communicate your design work. Ensure any Figma system examples are presented clearly.

• Quantify Impact: Wherever possible, present metrics and data to demonstrate the ROI of your design efforts.

• Leadership Emphasis: Clearly articulate instances where you led a team, mentored designers, or influenced process improvements.

• Conciseness and Focus: Tailor your presentation to the time allocated and the specific requirements of the role, focusing on the most relevant and impactful projects.

📝 Enhancement Note: Prepare to articulate your leadership philosophy, your systematic approach to design, and your ability to drive measurable business outcomes through UX/UI. The portfolio is your primary tool; ensure it's polished, comprehensive, and directly addresses the requirements of this Head of UX/UI role.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided application link on Lever.

• Curate Your Portfolio: Select 2-3 of your most impactful projects that best showcase your end-to-end product design experience, leadership capabilities, and expertise with Figma and design systems. Ensure each case study clearly outlines the problem, your role, process, solutions, and quantifiable results.

• Optimize Your Resume: Highlight your 6+ years of UX/UI/Product Design experience and, critically, your 2+ years of design team leadership. Use keywords from the job description such as "B2B SaaS," "Figma," "Design Systems," "User Research," and "Product Lifecycle Management."

• Prepare Your Presentation: Practice walking through your portfolio with a focus on leadership, process improvement, and data-driven impact. Be ready to discuss how you would approach building out the design function and design system at this company.

• Research Jobgether & Partner Company: Understand Jobgether's AI-matching process and the partner company's mission, B2B SaaS focus, and values of speed, autonomy, and measurable impact. This will help you tailor your responses and demonstrate cultural fit.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.