Head of UX/UI

📍 Job Overview

Job Title: Head of UX/UI

Company: Jobgether (Partner Company)

Location: Australia

Job Type: Full-time

Category: Product Design Leadership / UX/UI Operations

Date Posted: 2026-09-16

Experience Level: 6+ Years Professional Experience (with 2+ years in leadership)

Remote Status: Fully Remote (within Australia)

🚀 Role Summary

• Lead and mentor an established design team, setting high standards for design quality, process, and collaboration to drive user experience excellence.

• Own the end-to-end UX/UI vision for a complex B2B SaaS platform, balancing team leadership with hands-on individual contribution on high-impact design initiatives.

• Develop and refine scalable design processes, including research, scoping, critiques, handoffs, and metric-driven impact assessment, in close partnership with Product and Engineering.

• Build and maintain a robust, scalable Figma-based design system to ensure consistency and efficiency across the product lifecycle.

• Drive user adoption and engagement by translating user research and data insights into intuitive, efficient experiences for multiple distinct user groups.

📝 Enhancement Note: This role is framed as "Head of UX/UI" but the responsibilities and requirements strongly indicate a senior Product Design leadership position with a focus on operationalizing the design function within a B2B SaaS context. The emphasis on "scalable processes," "design system," "engineering handoff," and "product metrics" aligns with operations-oriented responsibilities within a design team. The "remote solely" status and "Australia" location suggest a need for strong asynchronous communication skills and an understanding of the Australian market.

📈 Primary Responsibilities

• Team Leadership & Mentorship: Lead, manage, and mentor the existing design team, establishing clear expectations for design quality, process adherence, collaborative practices, and timely delivery.

• Design Quality & Process Improvement: Conduct regular design critiques, provide constructive feedback, and continuously refine the end-to-end design process from project scoping and user research to high-fidelity design, prototyping, and engineering handoff.

• Strategic Design Vision: Own and champion the UX/UI vision across the entire B2B SaaS platform, ensuring intuitive and efficient experiences tailored to diverse user groups with distinct needs and workflows.

• Design System Development: Build, maintain, and evolve a scalable Figma-based design system, encompassing design tokens, components, variables, and reusable patterns to ensure consistency and efficiency.

• Cross-functional Collaboration: Serve as a primary liaison between Design, Product, and Engineering, effectively communicating user needs and design rationale to ensure informed product planning and decision-making.

• Hands-on Design Execution: Act as an individual contributor, personally leading the design for the most complex and strategically significant product initiatives.

• User Research & Insights: Lead user research initiatives and usability testing, synthesizing findings to inform design decisions and drive meaningful product improvements.

• Metrics-Driven Design: Define, monitor, and leverage design and product metrics (e.g., adoption, engagement, task completion) to prioritize initiatives and demonstrate the business impact of UX/UI efforts.

• Friction Point Identification & Resolution: Proactively identify usability friction points and design effective solutions that enhance user adoption, engagement, and task success rates.

• Hiring & Team Scaling: Contribute to defining future design team structures, roles, and hiring needs, including evaluating portfolios and participating in recruitment efforts as the organization scales.

📝 Enhancement Note: The primary responsibilities highlight a dual focus on leadership and hands-on execution, common in high-growth B2B SaaS environments. The emphasis on "scalable processes," "design system," "metrics," and "engineering handoff" indicates a strong operational component to this design leadership role.

🎓 Skills & Qualifications

Education: While no specific degree is mentioned, a Bachelor's or Master's degree in Design, Human-Computer Interaction, or a related field is typically expected for senior design leadership roles.

Experience:

• 6+ years of professional UX/UI or product design experience, with a strong preference for B2B SaaS environments.

• Minimum of 2 years of experience in a design leadership or management capacity, overseeing a design team. Required Skills:

• Design Leadership & Management: Proven ability to lead, mentor, and manage a design team, fostering a culture of high performance and continuous improvement.

• End-to-End Product Design: Demonstrated expertise in taking designs from initial concept and wireframing through high-fidelity mockups and detailed engineering specifications.

• Figma Proficiency: Expert-level command of Figma, including advanced capabilities in design systems, design tokens, component libraries, variables, prototyping, and seamless engineering handoff.

• Design Systems: Experience building, maintaining, and scaling comprehensive design systems.

• User Research & Synthesis: Proven ability to conduct user research, synthesize findings effectively, and translate insights into actionable design solutions.

• Interaction & Visual Design: Strong command of both interaction design principles and visual design aesthetics, ensuring usability and aesthetic appeal.

• Complex Workflow Design: Experience designing for complex workflows, enterprise tools, or multi-sided platforms is highly preferred.

• Metrics & Data Analysis: Ability to define, track, and interpret design and product metrics (adoption, engagement, task completion) to inform design strategy and demonstrate impact.

• Communication & Collaboration: Excellent written and spoken English communication skills, with the ability to articulate a clear design perspective and collaborate effectively with diverse stakeholders.

• Autonomy & Proactivity: High degree of self-direction, proactivity, and comfort taking ownership of initiatives from problem definition to delivery.

• Adaptability: Comfort operating in a fast-paced environment with shifting priorities and the ability to make decisions with incomplete information.

Preferred Skills:

• Experience in AI-enabled technology product design.

• Familiarity with cross-functional operational processes within Product and Engineering teams.

• Experience with A/B testing and other experimental design validation methods.

📝 Enhancement Note: The experience requirements are clearly defined, emphasizing both individual contribution and leadership. The explicit mention of Figma expertise and design systems points to a need for operational efficiency and standardization within the design function.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• End-to-End Product Design Case Studies: Showcase at least 2-3 comprehensive case studies detailing your involvement in the entire product design lifecycle for complex B2B SaaS products.

• Leadership & Process Impact: Include examples demonstrating your leadership in managing design teams, improving design processes, and fostering collaboration.

• Design System Examples: Present examples of design systems you have built or significantly contributed to, highlighting their structure, components, and scalability.

• User Research & Insights Integration: Clearly articulate how user research and data insights informed your design decisions and led to measurable improvements.

• Figma Expertise Demonstration: Showcase your proficiency in Figma, including complex component structures, design tokens, and prototyping capabilities.

Process Documentation:

• Workflow Design & Optimization: Provide evidence of your ability to design, document, and optimize design workflows, including research, ideation, design, prototyping, and handoff stages.

• Implementation & Automation: Demonstrate how you have facilitated efficient design-to-engineering handoffs and potentially implemented automation within design processes.

• Measurement & Performance Analysis: Illustrate how you have defined and tracked key design and product metrics to measure the success and impact of your design initiatives.

📝 Enhancement Note: For a leadership role in design with operational responsibilities, the portfolio must go beyond showcasing visual skills. It needs to demonstrate strategic thinking, process ownership, team leadership, and the ability to measure and articulate the impact of design on business outcomes. Specifically, how the candidate operationalized design processes and scaled design systems is critical.

💵 Compensation & Benefits

Salary Range: Given the senior leadership nature of the role, 6+ years of experience, and the specific demand for UX/UI leadership in Australia's tech market, a competitive salary range is expected. For a Head of UX/UI in Australia, this could range from AUD $150,000 to AUD $220,000+ per annum, depending on experience, specific location within Australia (major cities typically higher), and the company's funding/profitability.

Benefits:

• Competitive Salary Package: As stated, reflecting the senior leadership responsibilities.

• Comprehensive Benefits: This typically includes health insurance (medical, dental, vision), retirement contributions (superannuation in Australia), and paid time off (annual leave, sick leave).

• Professional Growth Opportunities: Access to training, conferences, and development programs to advance skills in design leadership and operations.

• Ownership of UX/UI Function: A significant opportunity to shape and lead the design direction and operational framework of the company.

• Direct Influence: Substantial impact on product strategy, design decisions, and engineering roadmaps.

• Remote Work Flexibility: Fully remote position within Australia, offering excellent work-life balance.

• Design System Evolution: Opportunity to build and expand a scalable design system in a growing product environment.

• Exposure to Complex Products: Working on challenging B2B SaaS features, multi-sided platforms, and AI-enabled technology.

• Close Collaboration: Direct interaction with founders and senior leadership.

• High Autonomy: Significant ownership and independence in decision-making and execution.

Working Hours: The standard full-time work week is typically 38-40 hours. Given the remote nature and the need for asynchronous communication across different time zones (if applicable, though Australia-based), flexibility within these hours is often expected. The role requires dedication to leading a team and delivering high-impact projects.

📝 Enhancement Note: Salary estimation is based on industry benchmarks for senior UX/UI leadership roles in Australia, considering the B2B SaaS sector and the "Head of" title. Benefits are inferred from standard offerings for senior tech roles and explicitly mentioned points in the job description. The "40 hours" is a standard assumption for full-time, but the remote nature may imply flexibility.

🎯 Team & Company Context

🏢 Company Culture

Industry: B2B SaaS, specifically AI-enabled partnership technology. This implies a focus on enterprise solutions, complex data flows, and the integration of artificial intelligence to enhance business partnerships. The market context suggests a need for robust, scalable, and reliable solutions that drive efficiency and insights for businesses.

Company Size: While not explicitly stated, the mention of an "established design team" and "scaling the organization" suggests a company that has moved beyond the startup phase and is in a growth or expansion stage, likely mid-stage to late-stage startup or a growing established company. This size often means a balance between established processes and the need for agility and innovation.

Founded: The founding date is not provided, but the company's focus on "AI-enabled partnership technology" and "rapidly growing SaaS environment" indicates a modern, forward-looking company likely founded within the last 5-10 years to be at the forefront of AI integration.

Team Structure:

• Design Team: An established team of designers who will be led and mentored by this Head of UX/UI. The team likely comprises individual contributors with varying specializations.

• Cross-functional Collaboration: The role emphasizes close partnership with Product Management and Engineering. This suggests a collaborative, integrated approach where design is a core partner in product development, not an isolated function.

• Reporting Structure: The Head of UX/UI will likely report to a senior leader such as the Head of Product, VP of Product, or potentially a CTO, given the strategic importance of design and technology.

Methodology:

• Data-Driven Design: The role emphasizes using user research and product metrics to guide design decisions and demonstrate impact, indicating a data-informed approach.

• Agile/Lean Principles: The "fast-moving environment that values speed, design craft, accountability, and execution" and "priorities shift quickly" suggests an agile or lean product development methodology.

• Scalable Processes: A focus on building "scalable processes" and a "scalable design system" highlights a commitment to efficient, repeatable workflows that can support growth.

Company Website: jobgether.com (Note: The provided URL is for Jobgether itself, which acts as an intermediary. The actual partner company's website is not specified, but the context implies it's a SaaS provider.)

📝 Enhancement Note: The company context is inferred from the industry and the role's responsibilities. The emphasis on AI, B2B SaaS, and growth stages shapes the expected operational maturity and culture. The indirect application through Jobgether means direct company culture information might be limited until later stages.

📈 Career & Growth Analysis

Operations Career Level: This is a senior leadership role, specifically a "Head of" position. It signifies a strategic and operational responsibility for the entire UX/UI function. The role demands not only design mastery but also the ability to manage people, processes, and systems to deliver consistent, high-quality design outcomes that align with business objectives.

Reporting Structure: The Head of UX/UI will likely report to a senior executive (e.g., VP of Product, Head of Product, or CTO) and will directly manage a team of UX/UI designers. This structure places the role at a critical intersection of product strategy, technical execution, and team development.

Operations Impact: The operations impact of this role is profound. It's about establishing and maintaining the operational framework for design that enables efficient product development, drives user adoption and engagement, and directly contributes to the product's success and the company's revenue growth through improved user experience and feature utilization.

Growth Opportunities:

• Scale the Design Organization: Lead the growth of the design team, defining hiring needs, onboarding processes, and team structures as the company expands.

• Strategic Product Influence: Deepen influence on product strategy and roadmap development, leveraging design insights to shape the future of the B2B SaaS platform.

• Leadership Development: Enhance leadership and management skills through direct team management, executive collaboration, and potentially expanding responsibilities to adjacent areas.

• Domain Expertise: Become a subject matter expert in AI-enabled partnership technology and complex B2B SaaS UX.

• Process & System Innovation: Drive continuous improvement in design operations, potentially introducing new tools, methodologies, or best practices.

📝 Enhancement Note: The career analysis focuses on the strategic and operational aspects of a "Head of" role. The growth opportunities are framed around scaling, influence, and skill development, which are key motivators for senior operations professionals.

🌐 Work Environment

Office Type: The role is described as "Fully Remote" within Australia. This indicates a distributed work environment where the team operates remotely, requiring strong asynchronous communication and collaboration tools.

Office Location(s): While the role is remote, the "Australia" designation implies candidates should be legally authorized to work in Australia and likely reside within the country to facilitate potential future team meetups or client interactions, though none are specified.

Workspace Context:

• Collaborative Environment: Despite being remote, the emphasis on close collaboration with Product and Engineering suggests a culture that values open communication, regular check-ins (e.g., via Slack, Zoom), and shared ownership.

• Operations Tools & Technology: Expect access to and use of leading design and collaboration tools, with Figma as the primary design tool, alongside project management software (e.g., Jira, Asana) and communication platforms (e.g., Slack, Teams).

• Team Interaction: Opportunities for team interaction will be through virtual channels, including regular team meetings, design critiques, 1:1s, and potentially virtual team-building activities.

Work Schedule: Standard full-time hours (approx. 40 per week) are expected, with a degree of flexibility inherent in a remote role. However, the leadership aspect and the need for cross-functional alignment may require availability during core business hours for key meetings and urgent discussions.

📝 Enhancement Note: The remote nature of the role is a key characteristic. The workspace context focuses on how remote collaboration is facilitated and what tools are likely in use, which is crucial for operations roles.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening (Jobgether AI): Your application is first processed by Jobgether's AI to assess core requirements and fit.

• Shortlisting: Top candidates are then shortlisted and shared directly with the hiring partner company.

• Hiring Company Interviews: This will likely involve several stages:

  • Hiring Manager Interview: A discussion with the direct manager (e.g., VP of Product) focusing on leadership experience, strategic vision, and team management philosophy.
  • Portfolio Review & Design Challenge: A deep dive into your portfolio, potentially including a presentation of a key case study. You may also be given a specific design challenge to solve, requiring you to demonstrate your approach to problem-solving, process, and design craft.
  • Cross-functional Interviews: Meetings with key stakeholders from Product and Engineering to assess collaboration style, communication, and technical understanding.
  • Final Round/Executive Interview: Potentially a conversation with founders or senior leadership to evaluate cultural fit, strategic alignment, and overall leadership potential.

Portfolio Review Tips:

• Structure for Impact: Organize your portfolio to clearly demonstrate your end-to-end product design process, leadership experience, and operational contributions. Use a consistent structure for each case study (Problem, Process, Solution, Impact).

• Highlight Leadership & Process: Dedicate sections or specific case studies to showcase your team management, process improvement initiatives, and how you operationalized design within previous roles.

• Quantify Results: Wherever possible, use metrics and data to demonstrate the impact of your design work on user adoption, engagement, efficiency, and business outcomes.

• Figma & Design System Mastery: Explicitly show examples of your Figma proficiency and any design systems you've built or managed, detailing your approach to scalability and maintenance.

• Tell a Story: Present your work as compelling narratives that highlight challenges, your strategic thinking, and the successful outcomes achieved.

Challenge Preparation:

• Understand the B2B SaaS Context: Familiarize yourself with common challenges and user needs in B2B SaaS, especially in partnership technology and AI.

• Focus on Process & Rationale: For any design challenge, clearly articulate your thought process, the research you would conduct (even hypothetically), the trade-offs you'd consider, and how you'd measure success.

• Demonstrate Leadership: If the challenge allows, show how you would involve your team or collaborate with other functions.

• Be Concise and Clear: Practice presenting your solutions efficiently, focusing on the most critical aspects.

📝 Enhancement Note: This section is tailored to a senior design leadership role, emphasizing the need to showcase operational acumen alongside design expertise. The portfolio requirements are critical for this level.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Expert-level proficiency is mandatory. This includes advanced features for design systems, components, variants, auto layout, prototyping, collaboration, and engineering handoff.

• Design System Management Tools: Beyond Figma, familiarity with tools or methodologies for managing design tokens, style guides, and component libraries.

• Prototyping Tools: In-depth use of Figma's prototyping capabilities; potentially familiarity with other specialized prototyping tools if used for specific needs.

Analytics & Reporting:

• Product Analytics Platforms: Experience with tools like Mixpanel, Amplitude, Google Analytics, or similar platforms to track user behavior, adoption, and engagement metrics.

• Data Visualization Tools: Familiarity with tools like Tableau, Power BI, or Looker for creating dashboards and communicating data insights to stakeholders.

• User Feedback Platforms: Tools for collecting and analyzing user feedback, such as surveys (e.g., SurveyMonkey, Typeform), in-app feedback widgets, or customer support ticket analysis.

CRM & Automation:

• CRM Systems (for context): While not directly managing a CRM, understanding how design impacts CRM data and user journeys within sales or customer success workflows is beneficial.

• Project Management & Collaboration Tools: Proficiency in tools like Jira, Asana, Trello, or similar for managing design projects, tracking tasks, and collaborating with Product and Engineering.

• Communication Platforms: Expertise in Slack, Microsoft Teams, or similar for real-time communication and team collaboration.

📝 Enhancement Note: The tools listed are based on industry standards for UX/UI leadership in SaaS, with a strong emphasis on Figma and associated design system tooling. The inclusion of analytics and project management tools highlights the operational aspect of the role.

👥 Team Culture & Values

Operations Values:

• User-Centricity with Business Acumen: A core value will be advocating for the user while understanding and contributing to the business objectives and operational efficiency of the SaaS platform.

• Data-Driven Decision Making: Valuing evidence from user research and product metrics to inform design choices and process improvements.

• Excellence & Craftsmanship: A commitment to high-quality design execution, attention to detail, and continuous improvement of both product design and operational processes.

• Collaboration & Transparency: Fostering an environment where open communication, constructive feedback, and shared ownership are paramount, especially in a remote setting.

• Autonomy & Accountability: Empowering team members to take ownership of their work and be accountable for delivering results, aligning with the company's fast-paced, execution-oriented culture.

• Scalability & Efficiency: A focus on building sustainable processes and systems that can support the company's growth without sacrificing quality or speed.

Collaboration Style:

• Integrated Partnership: Working as a seamless extension of Product and Engineering teams, participating actively in roadmap planning, sprint reviews, and problem-solving sessions.

• Feedback-Rich Environment: Encouraging and providing regular, actionable feedback on designs and processes, both within the design team and across functions.

• Knowledge Sharing: Promoting a culture of sharing best practices, learnings, and insights, particularly important for a distributed team.

• Agile & Iterative: Embracing an iterative approach to design and process development, where continuous learning and adaptation are key.

📝 Enhancement Note: The culture and values are inferred from the job description's emphasis on speed, execution, autonomy, collaboration, and data-driven decision-making within a B2B SaaS context.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Leadership and Execution: Effectively managing a team while also dedicating sufficient time to hands-on, high-impact design work is a constant challenge.

• Scaling Design Operations: Evolving design processes and systems to keep pace with rapid company growth and product expansion.

• Remote Team Management: Maintaining team cohesion, engagement, and consistent quality standards across a distributed team.

• Complex User Needs: Designing intuitive experiences for multiple, potentially conflicting, user groups within a sophisticated B2B SaaS platform.

• Measuring Design Impact: Continuously demonstrating the tangible business value of UX/UI efforts through robust metrics and compelling storytelling.

Learning & Development Opportunities:

• Strategic Leadership: Developing advanced skills in strategic planning, team scaling, and executive communication.

• Domain Expertise: Deepening knowledge in AI-enabled technologies and the intricacies of B2B partnership platforms.

• Process Optimization: Leading initiatives to refine and innovate design operations, potentially exploring new tools or methodologies.

• Cross-functional Influence: Enhancing ability to influence product roadmaps and drive alignment across diverse stakeholder groups.

• Mentorship: Gaining experience in mentoring and developing other designers, contributing to their career growth.

📝 Enhancement Note: Challenges are framed around the dual responsibilities of the role and the operational complexities of a growing remote SaaS company. Growth opportunities are tied to leadership development and strategic impact.

💡 Interview Preparation

Strategy Questions:

• "Describe your philosophy on balancing team leadership with hands-on design contribution. How do you ensure both are executed effectively?" (Focus on time management, delegation, and prioritization strategies.)

• "Walk us through how you would operationalize and scale a design system for a growing B2B SaaS product. What are the key considerations?" (Highlight process, governance, tooling, and adoption strategies.)

• "How do you measure the impact of design on product adoption and user engagement? Provide examples of metrics you've used and how they informed your decisions." (Prepare specific case study examples with quantifiable results.)

• "Describe a time you had to manage conflicting priorities or feedback from different stakeholders (e.g., Product, Engineering, Sales). How did you navigate this to reach a decision?" (Focus on communication, negotiation, and decision-making frameworks.) Company & Culture Questions:

• "What interests you about Jobgether's partner company and their focus on AI-enabled partnership technology?" (Research the partner company's mission, products, and market position.)

• "How do you foster a strong design culture within a remote team? What are your strategies for collaboration and team cohesion?" (Discuss your approach to asynchronous communication, virtual team building, and feedback mechanisms.)

• "What are your expectations for collaboration with Product Management and Engineering teams in a fast-paced SaaS environment?" (Emphasize partnership, shared ownership, and integration into agile workflows.) Portfolio Presentation Strategy:

• Prioritize Leadership & Operational Impact: Select case studies that best showcase your ability to lead teams, improve processes, and deliver measurable business results, not just beautiful interfaces.

• Structure for Clarity: Clearly define the problem, your role, the process you followed (including research and iteration), the solution, and most importantly, the impact and learnings.

• Highlight Figma & Design System Expertise: Be ready to demo your Figma skills, walk through your design system components, and explain your rationale for its architecture and scalability.

• Articulate Your "Why": Be prepared to explain the strategic thinking behind your design decisions and how they align with business goals.

• Prepare for Questions: Anticipate questions about trade-offs, challenges, and alternative approaches.

📝 Enhancement Note: Interview questions are designed to probe the candidate's leadership, operational, and strategic capabilities relevant to a Head of UX/UI role in a B2B SaaS context. The portfolio presentation advice is critical for this level.

📌 Application Steps

To apply for this operations position:

• Submit your application through the Jobgether platform.

• Tailor your Resume: Optimize your resume to highlight leadership experience, operational responsibilities (process improvement, design system management, team scaling), and accomplishments in B2B SaaS environments. Quantify achievements wherever possible.

• Curate Your Portfolio: Select 2-3 in-depth case studies that best demonstrate your end-to-end design process, leadership, operational contributions, and measurable impact. Ensure your Figma and design system expertise is clearly showcased.

• Prepare Your Elevator Pitch: Be ready to concisely articulate your leadership philosophy, your approach to design operations, and why you are a strong fit for this specific role and company.

• Research the Partner Company: Gain a thorough understanding of the partner company's B2B SaaS product, target market, and any publicly available information about their culture or recent developments.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.