Head of UX/UI

📍 Job Overview

Job Title: Head of UX/UI

Company: Jobgether (Partner Company)

Location: Portugal

Job Type: Full-time

Category: UX/UI Design Leadership, Product Design

Date Posted: 2026-09-16

Experience Level: 6+ Years Professional Experience (with 2+ years in leadership)

Remote Status: Fully Remote (within Portugal)

🚀 Role Summary

• Lead and manage a team of UX/UI designers, setting high standards for design quality, process, and collaboration within a B2B SaaS environment.

• Drive the end-to-end user experience strategy for a complex B2B SaaS platform, impacting multiple user groups and their distinct workflows.

• Remain hands-on as an individual contributor, personally leading the most complex and highest-leverage design initiatives, ensuring a blend of leadership and execution.

• Own the development and maintenance of a scalable Figma-based design system, including design tokens, components, and reusable patterns, to ensure consistency and efficiency.

• Translate user research and product metrics into actionable design improvements that drive product adoption, engagement, and task completion.

📝 Enhancement Note: This role is for a partner company of Jobgether, meaning applications are managed by the hiring company. The position requires a strong blend of leadership and individual contribution, emphasizing hands-on design work alongside team management, typical for high-growth B2B SaaS environments. The focus on multiple user groups and complex workflows suggests a need for sophisticated information architecture and user journey mapping skills.

📈 Primary Responsibilities

• Lead, manage, and mentor the existing design team, establishing high standards for design quality, process, collaboration, and delivery.

• Run regular design critiques and provide clear, actionable feedback that strengthens individual capabilities and creates a consistent quality bar across the team.

• Own and continuously improve the design process, including project scoping, reviews, collaboration, handoff, and measurement.

• Define future design-team structures, roles, and hiring needs, including portfolio evaluation and recruitment as the organization scales.

• Act as a key connection point between Design, Product, and Engineering, representing user needs and ensuring design decisions are understood and incorporated into product planning.

• Remain hands-on as an individual contributor, personally leading the most complex and highest-leverage design initiatives.

• Own the UX/UI vision across the full product, from early concepts and wireframes through high-fidelity designs and engineering-ready specifications.

• Design experiences for multiple user groups with distinct needs, mental models, and goals, ensuring each workflow remains intuitive, efficient, and engaging.

• Build and maintain a scalable Figma-based design system, including design tokens, components, variables, and reusable patterns.

• Own the design-to-engineering handoff process, providing sufficiently detailed specifications to ensure accurate implementation.

• Lead user research and usability testing to understand real user behavior and translate insights into meaningful product improvements.

• Identify friction points proactively and design solutions that improve usability, adoption, engagement, and task completion.

• Track and communicate the business impact of design, using product and user metrics to prioritize initiatives and demonstrate the value of UX/UI.

• Balance team leadership and individual design execution as equally important parts of the role.

📝 Enhancement Note: The responsibilities highlight a dual mandate: leading a team and executing individual design work. This suggests a need for strong time management and prioritization skills. The emphasis on defining future team structures and hiring needs indicates a strategic growth component to the role, requiring foresight in talent acquisition and team development within the design function.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's or Master's degree in Design, Human-Computer Interaction, or a related field is typically preferred for senior design leadership roles. Equivalent practical experience will also be considered.

Experience: 6+ years of professional UX/UI or product design experience, ideally within B2B SaaS environments. At least 2 years of experience leading or managing a design team in a fast-paced, small-team, or high-growth environment.

Required Skills:

• Expert-level proficiency in Figma, including advanced capabilities in design systems, design tokens, component libraries, variables, prototyping, and engineering handoff.

• Demonstrated ability to simultaneously lead designers and personally deliver high-quality product design work.

• Strong portfolio showcasing end-to-end product design, with experience in complex workflows, enterprise tools, multi-sided platforms, or similarly sophisticated products preferred.

• Proven ability to lead user research, synthesize findings, and translate research insights into practical design decisions.

• Strong interaction and visual design skills, combined with a strategic approach to product experience.

• Collaborative and confident communicator who can advocate for a clear design perspective while incorporating relevant input from others.

• Highly autonomous, proactive, and comfortable taking ownership from problem definition through delivery.

• Exceptional written and spoken English proficiency. Preferred Skills:

• Experience designing for multiple user types with different goals, workflows, and mental models.

• Comfort in defining, monitoring, and using design and product metrics such as adoption, engagement, and task completion to guide priorities.

• Experience operating in an environment where priorities shift quickly and decisions sometimes need to be made with incomplete information.

• Familiarity with AI-enabled technology and its application in B2B SaaS platforms.

📝 Enhancement Note: The requirement for "expert-level proficiency in Figma" is critical. Candidates should be prepared to demonstrate deep knowledge of its advanced features, particularly around design systems and collaboration. The portfolio requirement emphasizes complexity and end-to-end ownership, suggesting a need for case studies that detail problem-solving processes and measurable outcomes, not just final visuals.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase end-to-end product design processes for complex B2B SaaS platforms, enterprise tools, or multi-sided platforms.

• Detail at least one significant experience leading a design team or managing design projects.

• Include case studies that clearly articulate user problems, design challenges, your specific contributions, the design process followed, and measurable business impact (e.g., improved adoption, engagement, task completion).

• Demonstrate expertise in Figma, including examples of design systems, component libraries, design tokens, variables, and robust prototyping.

• Highlight experience in user research, usability testing, and translating insights into design solutions.

• Illustrate proficiency in designing for multiple user groups with distinct needs and workflows. Process Documentation:

• Provide examples or descriptions of how you have defined, improved, and managed design processes, including project scoping, design critiques, collaboration workflows, and engineering handoff.

• Demonstrate an understanding of how to measure the impact of design decisions using product and user metrics.

• Show evidence of building and maintaining scalable design systems and component libraries.

📝 Enhancement Note: The portfolio is paramount for this role. Candidates should curate their submissions to highlight leadership experience, strategic thinking, and quantifiable impact, rather than solely focusing on aesthetic execution. A clear demonstration of managing design systems and processes will be a significant differentiator.

💵 Compensation & Benefits

Salary Range: Given the senior leadership (Head of) title, 6+ years of experience, and the requirement for hands-on contribution in a fully remote Portugal-based role for a B2B SaaS company, a competitive salary range is estimated between €60,000 - €90,000 annually. This range is based on typical senior UX/UI leadership compensation in Western Europe, adjusted for Portugal's cost of living and the specific demands of a remote, high-impact role.

Benefits:

• Competitive salary and benefits package.

• Opportunity to own the UX/UI function within a profitable, rapidly growing SaaS environment.

• Leadership responsibility combined with substantial hands-on product design work.

• Direct influence over product, design, and engineering decisions.

• Opportunity to build and evolve a scalable design system while the product continues to expand.

• Exposure to complex, multi-sided product experiences rather than purely marketing or landing-page design.

• Close collaboration with founders and senior product and engineering leadership.

• High degree of ownership and autonomy within a small, high-impact team.

• Fast-moving environment that values speed, design craft, accountability, and execution.

• Opportunity to shape the future of AI-enabled partnership technology.

• Professional growth opportunities as the design organization and product scale.

Working Hours: Standard full-time hours, likely around 40 hours per week, with flexibility expected due to the remote nature of the role and the need to collaborate across potentially different time zones within Portugal.

📝 Enhancement Note: The salary estimate is a benchmark; actual compensation will depend on the specific partner company's compensation philosophy, the candidate's experience level, and negotiation. The benefits package emphasizes high impact, ownership, and growth, which are strong draws for senior talent in the tech industry.

🎯 Team & Company Context

🏢 Company Culture

Industry: The role is within a B2B SaaS platform focused on AI-enabled partnership technology. This industry is characterized by rapid innovation, data-centricity, and a strong emphasis on user adoption and business outcomes.

Company Size: While not explicitly stated, the description implies a "fast-paced, small-team, or high-growth environment" and mentions "scaling," suggesting a company that is either a growing startup or a well-funded scale-up. This means operations professionals can expect a dynamic, evolving landscape with potential for significant impact.

Founded: The founding date is not provided, but the focus on "AI-enabled partnership technology" and "rapidly growing SaaS environment" suggests a modern, forward-thinking organization.

Team Structure:

• The design team is established but will likely grow under the Head of UX/UI's leadership, requiring the definition of future roles and structures.

• Close collaboration with Product and Engineering leadership is a core expectation, indicating a cross-functional, integrated approach to product development.

• The Head of UX/UI will report to senior leadership, likely a VP of Product or CEO, given the direct influence and strategic nature of the role. Methodology:

• Design decisions are expected to be data-driven, leveraging user research, usability testing, and product metrics (adoption, engagement, task completion) to inform strategy and prioritization.

• Processes are continuously improved, with an emphasis on efficiency, scalability, and clear engineering handoff.

• A strong design system is a cornerstone for ensuring consistency and accelerating development across the platform.

Company Website: jobgether.com (Note: Jobgether is the platform facilitating the application; the actual hiring company's website is not specified but can be inferred to be in the AI-enabled partnership technology space.)

📝 Enhancement Note: The "AI-enabled partnership technology" aspect is a key differentiator. Candidates should understand the nuances of designing for complex B2B relationships, data integration, and AI-driven insights. The company culture is described as fast-moving and valuing speed, design craft, accountability, and execution.

📈 Career & Growth Analysis

Operations Career Level: This is a senior leadership position, "Head of UX/UI," indicating a strategic role with significant responsibility for shaping the design function and product experience. It sits at the intersection of individual contribution and team management, offering a unique career trajectory for experienced designers.

Reporting Structure: The Head of UX/UI will likely report to a senior executive (e.g., VP of Product, Chief Product Officer, or CEO) and will lead a team of designers. This direct reporting line to executive leadership offers high visibility and influence.

Operations Impact: The Head of UX/UI will have a direct and measurable impact on product adoption, user engagement, task completion rates, and ultimately, customer retention and revenue for the B2B SaaS platform. Their work is integral to the product's success and market competitiveness.

Growth Opportunities:

• Design Leadership Expansion: Potential to grow the design team significantly, establish new design disciplines (e.g., UX Research), and build out a comprehensive design operations function.

• Strategic Product Influence: Deeper involvement in product strategy, roadmapping, and business development as the company scales.

• Technical & Domain Expertise: Opportunity to become a subject matter expert in AI-enabled partnership technology and advanced B2B SaaS design.

• Executive Potential: For exceptional performers, pathways could lead to VP-level roles or even CPO positions as the company matures.

📝 Enhancement Note: The role offers a rare combination of senior individual contribution and team leadership, appealing to designers who want to maintain hands-on craft while building a function. The growth potential is tied directly to the company's scaling trajectory and the individual's ability to drive impact.

🌐 Work Environment

Office Type: The role is advertised as fully remote within Portugal. This indicates a distributed work environment where collaboration and communication are primarily digital.

Office Location(s): Portugal. This implies candidates must be legally able to work in Portugal and comfortable with a remote setup within that country.

Workspace Context:

• Digital Collaboration: Heavy reliance on digital collaboration tools (e.g., Slack, Zoom, Figma, project management software) to maintain team cohesion and project momentum.

• Autonomy and Trust: A high degree of autonomy is expected, requiring self-discipline, proactive communication, and a results-oriented mindset.

• Cross-functional Interaction: Frequent interaction with Product Managers, Engineers, and potentially Sales/Marketing teams, necessitating strong communication and empathy for different functional perspectives.

Work Schedule: While a standard 40-hour work week is implied, the remote nature and global nature of SaaS companies often allow for some flexibility. However, core hours for team synchronization and stakeholder meetings will be crucial.

📝 Enhancement Note: For remote roles, candidates should be prepared to articulate how they maintain productivity, collaborate effectively, and contribute to team culture in a distributed setting. Proficiency with remote collaboration tools and strong self-management skills are essential.

📄 Application & Portfolio Review Process

Interview Process:

• Application Screening: Initial review by Jobgether's AI system for core requirements, followed by a human review by the partner company.

• Portfolio Review: A critical stage where candidates present their portfolio, focusing on end-to-end product design, leadership experience, and quantifiable impact.

• Design & Leadership Interviews: Discussions covering design philosophy, team management strategies, problem-solving approaches, and specific case studies. Expect questions about how you handle design critiques, mentor designers, and resolve conflicts.

• Cross-functional Interviews: Meetings with Product and Engineering leadership to assess collaboration style, strategic thinking, and ability to integrate design into the broader product development lifecycle.

• Founder/Executive Interview: A final discussion to assess cultural fit, strategic vision, and overall alignment with the company's goals.

Portfolio Review Tips:

• Structure: Organize your portfolio logically. For each case study, clearly define the problem, your role and responsibilities, the process followed (research, ideation, design, testing, iteration), key decisions made, and the measurable outcomes.

• Leadership Focus: Dedicate a section or clearly delineate within case studies how you have led teams, mentored designers, or influenced design strategy and process.

• Figma Expertise: Be prepared to walk through specific Figma examples demonstrating advanced features, design system implementation, and efficient handoff workflows.

• Impact Metrics: Quantify your impact whenever possible. Use data points related to user adoption, engagement, task success rates, efficiency gains, or business KPIs.

• Storytelling: Frame your experience as a narrative. Explain the "why" behind your design decisions and the challenges you overcame.

Challenge Preparation:

• Be ready for a potential design exercise or a deep dive into a specific portfolio project.

• Prepare to discuss how you would approach designing for a complex B2B SaaS problem with multiple user types and workflows.

• Practice articulating your design strategy, process, and how you would measure success.

• Be prepared to discuss how you would build and scale a design team and its processes in a high-growth environment.

📝 Enhancement Note: The interview process is designed to assess both design craft and leadership capability. Strong preparation of the portfolio with a focus on impact and leadership is crucial. Candidates should anticipate questions that probe their ability to operate autonomously and make decisions in a fast-paced environment.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Expert-level proficiency is mandatory. This includes advanced features for design systems, design tokens, component libraries, variables, prototyping, collaboration, and engineering handoff.

• Prototyping Tools: While Figma's prototyping is key, familiarity with other tools like InVision, Axure, or similar may be beneficial for certain aspects of the product lifecycle.

• Project Management Software: Experience with tools like Jira, Asana, Trello, or Monday.com for managing design projects, workflows, and tracking progress.

Analytics & Reporting:

• Product Analytics Tools: Familiarity with tools such as Amplitude, Mixpanel, Google Analytics, or similar platforms for tracking user behavior, adoption, and engagement metrics.

• User Research Platforms: Experience with tools for usability testing, surveys, and user interviews (e.g., UserTesting.com, SurveyMonkey, Typeform).

CRM & Automation:

• While not directly a CRM role, understanding how UX/UI impacts B2B SaaS CRM and sales enablement tools is beneficial. Familiarity with how design integrates with product-led growth (PLG) strategies and customer onboarding flows is a plus.

• Design System Management Tools: Understanding how design tokens and component libraries are managed and versioned.

📝 Enhancement Note: The emphasis on Figma is absolute. Candidates should be ready to discuss their experience with design systems in depth, including their architecture, implementation, and maintenance. Understanding how design integrates with analytics and product metrics is also critical for demonstrating business impact.

👥 Team Culture & Values

Operations Values:

• Design Craft & Quality: A commitment to high standards in visual and interaction design, ensuring intuitive and engaging user experiences.

• Data-Driven Decisions: A strong reliance on user research, analytics, and metrics to inform design strategy and prioritize initiatives.

• Collaboration & Communication: Open, transparent, and effective communication with Product, Engineering, and other stakeholders, fostering a shared understanding and alignment.

• Ownership & Autonomy: A proactive approach to problem-solving, taking initiative, and driving projects to completion with a high degree of independence.

• Speed & Execution: A focus on delivering high-quality work efficiently in a fast-paced environment, valuing accountability and tangible results.

Collaboration Style:

• Integrated Product Teams: Working closely within cross-functional teams comprising Design, Product Management, and Engineering.

• Design Critiques: Regular sessions for constructive feedback and knowledge sharing among designers.

• Stakeholder Engagement: Proactively engaging with leadership and other departments to ensure design solutions meet business objectives and user needs.

• Process-Oriented: Emphasis on clear, documented processes for design, research, and handoff to ensure consistency and scalability.

📝 Enhancement Note: The culture values a blend of individual drive and collaborative effort. Candidates who can demonstrate a proactive, autonomous work style while also being an effective team player and communicator will be highly valued. The emphasis on data and metrics aligns with a modern, results-oriented design approach.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Leadership and Execution: Effectively managing team responsibilities while maintaining significant hands-on design contributions requires strong time management and prioritization skills.

• Designing for Multiple User Groups: Creating intuitive and efficient experiences for diverse user personas with conflicting needs and workflows within a complex B2B SaaS platform.

• Scaling Design Systems & Processes: Evolving a design system and design operations framework to support rapid company growth and product expansion.

• Navigating a Fast-Paced Environment: Adapting quickly to shifting priorities and making informed decisions with sometimes incomplete information.

Learning & Development Opportunities:

• Design Leadership: Develop advanced skills in team management, mentorship, and building a high-performing design function.

• Strategic Product Impact: Gain deeper insight into business strategy and have a direct influence on the company's product roadmap and market positioning.

• AI & B2B SaaS Specialization: Become an expert in designing for cutting-edge AI-enabled technologies within the B2B partnership space.

• System Design & Architecture: Deepen expertise in creating and scaling complex design systems and user interfaces for enterprise-level software.

📝 Enhancement Note: The challenges presented are typical for growth-stage B2B SaaS companies. Candidates should view these challenges as opportunities to demonstrate adaptability, strategic thinking, and a commitment to continuous improvement. The growth opportunities are substantial, offering a path for significant career advancement.

💡 Interview Preparation

Strategy Questions:

• "How would you approach defining the UX/UI strategy for a B2B SaaS platform with multiple distinct user groups and complex workflows?" (Prepare to discuss user segmentation, journey mapping, and prioritization frameworks.)

• "Describe your process for building and scaling a design system from scratch or evolving an existing one. What are the key components and considerations?" (Be ready to talk about design tokens, component libraries, governance, and adoption strategies.)

• "How do you balance the needs of team leadership with hands-on individual design contribution? Provide an example of how you've managed this in a previous role." (Focus on time management, delegation, and prioritization techniques.) Company & Culture Questions:

• "What are your thoughts on designing for AI-enabled partnership technology? What unique challenges or opportunities do you foresee?" (Research the company's specific domain and consider how design can enhance AI functionality.)

• "How would you foster a collaborative design culture within a remote team, and how do you ensure effective communication with Product and Engineering?" (Discuss remote collaboration tools, communication strategies, and building trust.)

• "How do you measure the impact of design on business outcomes? Provide examples of metrics you've tracked and how they informed your decisions." (Prepare to discuss metrics like adoption rate, task completion, user satisfaction, and retention.) Portfolio Presentation Strategy:

• Executive Summary: Begin with a high-level overview of your experience, focusing on leadership and strategic impact.

• Case Study Deep Dive: Select 2-3 key projects that best showcase your end-to-end design process, leadership capabilities, and ability to solve complex B2B SaaS problems. For each, clearly articulate the problem, your role, process, solutions, and quantifiable outcomes.

• Figma Showcase: Be prepared to screen-share and walk through specific examples within Figma, demonstrating your mastery of design systems, components, and handoff.

• Leadership Examples: Integrate examples of team management, mentorship, process improvement, and cross-functional collaboration throughout your presentation.

• Q&A Readiness: Anticipate questions about your design philosophy, decision-making rationale, and how you handle challenges and feedback.

📝 Enhancement Note: Interview preparation should heavily focus on demonstrating leadership, strategic thinking, and a deep understanding of the B2B SaaS product lifecycle. Candidates should be ready to articulate their process, justify their decisions with data, and showcase their ability to manage both people and projects effectively.

📌 Application Steps

To apply for this operations position:

• Submit your application through the Jobgether application link, ensuring all required fields are completed accurately.

• Portfolio Customization: Tailor your portfolio to highlight your leadership experience, success in B2B SaaS environments, and mastery of Figma. Prioritize case studies demonstrating end-to-end product design, complex workflows, and measurable impact.

• Resume Optimization: Ensure your resume clearly articulates your 6+ years of UX/UI experience, with specific emphasis on your 2+ years of design leadership. Use keywords such as "B2B SaaS," "Figma," "Design Systems," "User Research," "Product Design," and "Team Leadership." Quantify achievements wherever possible.

• Interview Preparation: Practice articulating your design strategy, leadership philosophy, and problem-solving approach. Prepare specific examples from your portfolio that demonstrate your ability to drive impact and manage teams effectively.

• Company Research: While Jobgether is the platform, research the general landscape of "AI-enabled partnership technology" and "B2B SaaS" to understand the industry context and potential challenges. Be ready to discuss how design can contribute to solutions in this space.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization through the application process. Jobgether facilitates the application process, but the hiring company manages all subsequent steps.