Graphic Designer (Onsite)

📍 Job Overview

Job Title: Graphic Designer (Onsite)

Company: SWBC

Location: San Antonio, TX, United States

Job Type: Full time

Category: Marketing Operations / Creative Operations

Date Posted: 2026-09-30

Experience Level: 2-5 Years

Remote Status: On-site

🚀 Role Summary

• Provide comprehensive design support to the Marketing team, focusing on both print and digital media collateral development.

• Conceptualize, design, and produce a wide array of marketing materials, including brochures, publications, advertisements, direct mail pieces, multimedia presentations, web assets, logos, landing pages, and online advertising.

• Leverage HTML/CSS coding skills to develop and optimize e-blasts, landing pages, and other digital marketing assets.

• Collaborate with cross-functional teams, including project managers, Creative Director, and Marketing leadership, to translate project needs into compelling visual designs and strategic creative concepts.

📝 Enhancement Note: While the title is "Graphic Designer," the detailed responsibilities involving HTML/CSS for digital assets, collaboration with marketing leadership, and adherence to brand guidelines suggest a strong alignment with Marketing Operations or Creative Operations, focusing on the execution and optimization of marketing collateral and digital presence.

📈 Primary Responsibilities

• Conceptualize, design, and execute print, video, animation, and/or digital-based projects, ensuring alignment with established SWBC brand guidelines and project-specific objectives.

• Prepare high-quality art assets, prioritizing both client needs and efficient resource and budget utilization, and present proofs to Creative Director, VP of Marketing, and/or Marketing Director for approval.

• Utilize HTML/CSS coding to develop and refine e-blasts, landing pages, and other online/digital marketing projects, ensuring responsiveness and optimal user experience.

• Work directly with internal clients and project managers to interpret creative briefs, develop initial layouts, sketches, and strategic approaches that meet project requirements and client requests.

• Coordinate with outside vendors, project managers, clients, and other marketing staff to ensure timely delivery of projects within budget and according to internal standards and processes, including attending press checks and approving vendor proofs.

• Provide training and support to Marketing Department staff on graphic design, print production, video/animation, and digital media production best practices.

• Continuously learn and adapt to new applications, processes, and technologies to meet evolving design and marketing needs, goals, and industry trends.

• Write and edit basic copy and headlines as appropriate for marketing collateral and digital assets.

📝 Enhancement Note: The responsibilities emphasize a blend of creative execution and operational efficiency, including vendor management, budget adherence, and process documentation, aligning this role closely with operational aspects of marketing.

🎓 Skills & Qualifications

Education: Bachelor's Degree in Design, Marketing, Advertising, Art, Communications, or a related field from an accredited institution, or equivalent practical experience.

Experience: Minimum of three (3) years of graphic design experience in an agency or corporate environment. Experience within the financial services, insurance, or mortgage industry, as well as expertise in online advertising, social media campaigns, or video production, is considered a significant advantage.

Required Skills:

• Strong working knowledge of graphic design principles and best practices.

• Proficient in graphic design software, specifically Adobe Illustrator, Adobe Photoshop, and Adobe InDesign.

• Knowledge of HTML/CSS coding for web and digital asset development.

• Excellent organizational skills for managing multiple projects and deadlines.

• Strong verbal and written communication skills for effective collaboration and client interaction.

• Excellent presentation skills for conveying design concepts and strategies.

• Excellent time management and interpersonal skills for efficient workflow and relationship building.

• Proficiency in Microsoft Office Suite (Outlook, Word, Excel). Preferred Skills:

• Proficiency in Adobe Premiere and Adobe AfterEffects for video and animation projects.

• Experience in the financial services, insurance, or mortgage industry.

• Experience with online advertising, social media campaigns, or video production workflows.

• Bilingual skills (English/Spanish).

📝 Enhancement Note: The requirement for HTML/CSS and proficiency in multiple Adobe Creative Suite applications points to a need for a technically adept designer capable of executing digital marketing assets, a common requirement in Marketing Operations roles.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a diverse range of projects demonstrating expertise in both print and digital design, including but not limited to brochures, landing pages, e-blasts, and social media assets.

• Include examples of work created using Adobe Illustrator, Photoshop, and InDesign, highlighting proficiency in each tool.

• Present at least one case study that details the process from initial concept to final execution for a significant marketing campaign or collateral piece, emphasizing problem-solving and strategic thinking.

• Demonstrate experience with HTML/CSS implementation for web or email design, including examples of responsive design or interactive elements.

• Quantify achievements where possible, such as improvements in engagement metrics, conversion rates, or cost savings due to design choices. Process Documentation:

• Be prepared to discuss your personal workflow for managing design projects from brief to final delivery, including stages for concept development, feedback incorporation, and final production.

• Highlight experience in adhering to brand guidelines and ensuring consistency across all marketing materials.

• Articulate how you collaborate with project managers and stakeholders to gather requirements, manage feedback, and ensure projects are delivered on time and within budget.

• Explain your approach to learning new design software, tools, or processes to stay current with industry trends and meet evolving project needs.

📝 Enhancement Note: Emphasizing the process and system aspects of portfolio development is crucial for operations-focused roles, showcasing not just creative output but also the methodology behind achieving it efficiently and effectively.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for Graphic Designers with 3-5 years of experience in San Antonio, TX, a competitive salary range is estimated to be between $55,000 - $75,000 annually. This estimate considers the full-time nature of the role, the required Bachelor's degree, and the specific skill set including HTML/CSS.

Benefits:

• Competitive overall compensation package.

• Comprehensive healthcare coverage options.

• Traditional and Roth 401(k) retirement plans with company contributions.

• Generous Paid Time Off (PTO) and work/life balance initiatives.

• Employee engagement activities and recognition awards.

• Opportunities for career enhancement, growth, and continuing education.

• Participation in a lucrative Wellness Program.

• Years of Service awards recognizing long-term commitment.

• Access to Leadership Academy and Mentor Program for professional development.

Working Hours: Standard full-time working hours are expected, likely around 40 hours per week. While the role is onsite, the company culture appears to support work-life balance, suggesting potential for some flexibility within the standard workday, though specific flexible arrangements would need to be confirmed.

📝 Enhancement Note: The salary range is an estimation based on market data for similar roles in the specified location and experience level. Detailed compensation will be discussed during the interview process. The benefits listed are typical for a company of SWBC's size and industry.

🎯 Team & Company Context

🏢 Company Culture

Industry: SWBC operates within the financial services, insurance, and mortgage industries. This context implies a need for design that is professional, trustworthy, and compliant with industry regulations, while still being creative and engaging. The marketing team likely supports a broad range of B2B and B2C initiatives.

Company Size: SWBC is a significant organization, likely employing hundreds or thousands of individuals. This size suggests a structured environment with established processes, opportunities for specialization, and potential for career advancement within a larger corporate framework. For operations roles, this means working within defined systems and collaborating across various departments.

Founded: SWBC was founded in 1971. This long history indicates stability, a deep understanding of its markets, and established corporate values. The marketing team likely benefits from this experience, leveraging proven strategies while also embracing innovation.

Team Structure:

• The Graphic Designer will be part of the Marketing team, likely working within a creative or brand services division. This team is expected to be composed of various specialists, including copywriters, project managers, digital marketers, and potentially other designers.

• The reporting structure will likely involve reporting to a Creative Director, VP of Marketing, or Marketing Director, who oversees the strategic direction and approval of creative assets.

• Cross-functional collaboration is a key aspect, with designers working closely with project managers, marketing specialists, and potentially product teams to ensure cohesive messaging and brand representation across all campaigns and initiatives. Methodology:

• Data analysis and insights are likely used to inform design decisions, particularly for digital assets like landing pages and e-blasts, where A/B testing and performance metrics are crucial.

• Workflow planning and optimization are essential for managing a high volume of design requests efficiently, ensuring projects are delivered on time and within budget.

• Automation and efficiency practices may be integrated through the use of templates, style guides, and streamlined approval processes.

Company Website: www.SWBC.com

📝 Enhancement Note: Understanding the company's industry and size is crucial for operations professionals to gauge the complexity of systems, the pace of work, and the potential for process improvement initiatives.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as an intermediate to senior individual contributor within the creative operations function. It requires a solid foundation in design principles and software, coupled with the ability to manage projects, collaborate effectively, and contribute to strategic marketing efforts. The emphasis on digital execution (HTML/CSS) and cross-functional collaboration suggests a role that bridges creative execution with marketing operational needs.

Reporting Structure: The Graphic Designer will report to a manager within the Marketing department, likely a Creative Director or VP of Marketing. This structure provides mentorship and guidance, while the role itself involves significant autonomy in design execution and project management. Collaboration will extend across various marketing functions and potentially other departments requiring design support.

Operations Impact: The Graphic Designer's work directly impacts SWBC's brand perception, marketing campaign effectiveness, and customer engagement across both print and digital channels. High-quality, on-brand collateral is essential for lead generation, customer acquisition, and maintaining a professional corporate image, thereby contributing significantly to revenue-generating activities and overall business success.

Growth Opportunities:

• Operations Skill Development: Opportunities to deepen expertise in digital design workflows, learn advanced video/animation techniques (Premiere, AfterEffects), and gain proficiency in marketing automation platforms that utilize design assets.

• Process Improvement: Potential to contribute to refining design workflows, improving asset management systems, and implementing more efficient creative production processes within the marketing team.

• Leadership Potential: With demonstrated success and expanded responsibilities, there could be opportunities to move into senior design roles, lead specific creative projects, or even transition into a Creative Director or Marketing Operations Manager position over time, especially with additional strategic and leadership training.

📝 Enhancement Note: Growth analysis for operations roles often focuses on process improvement, system optimization, and the ability to scale efforts, in addition to technical skill development.

🌐 Work Environment

Office Type: The role is explicitly "Onsite," indicating a traditional office-based work environment at SWBC Headquarters in San Antonio, TX. This suggests a collaborative atmosphere where in-person interaction with team members and stakeholders is expected.

Office Location(s): The primary work location is SWBC Headquarters in San Antonio, TX. This location implies access to standard corporate office amenities and infrastructure.

Workspace Context:

• The workspace is likely a shared office environment within the Marketing department, fostering collaboration and easy communication with colleagues, including project managers and other creative professionals.

• Access to necessary design software (Adobe Creative Suite, Microsoft Office) and hardware will be provided. The company's long history suggests a stable IT infrastructure.

• Opportunities for interaction with the broader marketing team and potentially other departments requiring design services will be frequent, promoting a dynamic and interconnected work environment.

Work Schedule: The role is full-time, typically around 40 hours per week. While the role is onsite, the company's mention of "Work/Life balance" and "Employee engagement activities" suggests a culture that values employee well-being, though the specific flexibility of the onsite schedule would need to be clarified.

📝 Enhancement Note: For onsite roles, emphasizing the collaborative environment and access to resources is key. Understanding the physical workspace helps candidates envision their daily routine.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess qualifications and alignment with the role's requirements.

• Portfolio Presentation & Technical Interview: A session where you present your portfolio, discussing your design process, problem-solving skills, and experience with specific tools like Adobe Creative Suite and HTML/CSS. Be prepared for technical questions related to design principles, software usage, and digital asset creation.

• Behavioral & Situational Interviews: Discussions with hiring managers and team members to assess your communication skills, teamwork abilities, time management strategies, and how you handle creative challenges, feedback, and deadlines.

• Final Interview: Potentially with senior marketing leadership to discuss cultural fit, strategic thinking, and overall contribution to the team's goals.

Portfolio Review Tips:

• Showcase Variety: Include examples of both print and digital design, demonstrating your versatility. Highlight projects where you used HTML/CSS for web or email.

• Detail Your Process: For each project, explain the brief, your conceptualization, design choices, challenges faced, and the final outcome. Quantify results if possible (e.g., improved engagement rates).

• Highlight Technical Skills: Ensure your portfolio clearly shows your proficiency with Adobe Illustrator, Photoshop, InDesign, and your HTML/CSS capabilities. If you have Premiere/AfterEffects experience, include relevant video/animation samples.

• Tailor to SWBC: Research SWBC's current marketing materials and brand guidelines. If possible, subtly tailor your presentation to show how your skills can benefit their specific needs, especially in financial services.

• Prepare for Questions: Be ready to discuss your design philosophy, how you handle constructive criticism, and your approach to meeting tight deadlines.

Challenge Preparation:

• Expect a potential design challenge or a detailed discussion about a hypothetical design scenario relevant to SWBC's business.

• Practice articulating your design decisions clearly and concisely, focusing on how your creative solutions align with marketing objectives and brand standards.

• Prepare to discuss your experience with vendor coordination, press checks, and managing projects from concept to completion.

📝 Enhancement Note: For creative operations roles, the portfolio is paramount. Advice should focus on demonstrating not just creative output but also the operational efficiency and strategic thinking behind it.

🛠 Tools & Technology Stack

Primary Tools:

• Adobe Creative Suite: Expert proficiency required in Adobe Illustrator, Adobe Photoshop, and Adobe InDesign for creating a wide range of print and digital assets.

• HTML/CSS: Essential for developing and optimizing e-blasts, landing pages, and other digital marketing content.

• Microsoft Office Suite: Proficient use of Outlook, Word, and Excel for communication, document creation, and data management.

Analytics & Reporting:

• While not explicitly listed as primary tools, an understanding of how design impacts analytics is beneficial. Experience with web analytics platforms (e.g., Google Analytics) to understand user behavior on landing pages and digital ads would be a strong plus.

• Ability to interpret basic performance metrics from digital campaigns to inform future design iterations. CRM & Automation:

• Familiarity with CRM systems (e.g., Salesforce, HubSpot) and marketing automation platforms (e.g., Marketo, Pardot) is advantageous, as design assets are often integrated into these systems for campaign execution.

• Understanding of how design elements function within email marketing platforms and landing page builders.

📝 Enhancement Note: Highlighting proficiency in industry-standard design software and coding languages is critical. Mentioning related tools that enhance operational efficiency in marketing is also valuable.

👥 Team Culture & Values

Operations Values:

• Excellence in Execution: A commitment to producing high-quality, polished design work that meets brand standards and project objectives.

• Collaboration and Communication: A strong emphasis on working effectively with team members, project managers, and stakeholders to achieve shared goals, ensuring clear and consistent communication throughout the design process.

• Efficiency and Timeliness: A dedication to managing workload effectively, meeting deadlines, and contributing to the overall operational efficiency of the marketing team.

• Adaptability and Continuous Learning: An openness to learning new technologies, design techniques, and adapting to evolving project requirements and industry trends.

• Brand Stewardship: A deep understanding and consistent application of SWBC's brand guidelines to maintain a cohesive and professional brand image across all marketing collateral.

Collaboration Style:

• Team-Oriented: The role thrives on collaboration, working closely with other marketing professionals, project managers, and potentially external vendors to bring creative concepts to life.

• Feedback Integration: A willingness to receive and incorporate constructive feedback from stakeholders to refine designs and ensure they meet project requirements.

• Proactive Communication: Maintaining open lines of communication regarding project status, potential challenges, and creative solutions.

📝 Enhancement Note: Connecting company values to operations practices helps candidates understand how to succeed in the role and contribute to the team's culture.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Creative Vision with Brand Constraints: Navigating the need for innovative design while strictly adhering to SWBC's established brand guidelines and industry compliance requirements.

• Managing High Volume of Diverse Projects: Juggling multiple design requests simultaneously for various media (print, digital, video, animation) under tight deadlines.

• Interpreting Diverse Stakeholder Needs: Effectively translating the varied creative and production needs of different internal clients and project managers into cohesive visual solutions.

• Staying Current with Technology: Continuously learning and adapting to new design software, coding practices (HTML/CSS), and digital marketing trends to maintain relevance and effectiveness.

Learning & Development Opportunities:

• Advanced Software Training: Opportunities to deepen expertise in Adobe Premiere, AfterEffects, or explore new design and web development tools.

• Industry Best Practices: Learning about effective design strategies for the financial services and insurance sectors, understanding compliance requirements, and exploring new digital marketing channels.

• Project Management Skills: Gaining experience in managing larger, more complex creative projects, potentially leading to roles with greater project oversight.

• Cross-Functional Exposure: Opportunities to work with different marketing functions, gaining a broader understanding of marketing strategy and operations.

📝 Enhancement Note: Identifying potential challenges and outlining corresponding growth opportunities provides a realistic view of the role and its developmental potential.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for taking a design project from initial brief to final delivery, focusing on how you ensure brand consistency and meet deadlines."

• "How do you approach incorporating feedback from multiple stakeholders, especially when the feedback may be conflicting?"

• "Walk us through a challenging design project you worked on. What was the challenge, how did you solve it, and what was the outcome?"

• "How do you stay updated on the latest graphic design trends and new technologies, particularly in digital media and web development (HTML/CSS)?" Company & Culture Questions:

• "What interests you about SWBC and our role in the financial services industry?"

• "How do you see your design skills contributing to SWBC's marketing objectives and brand identity?"

• "Describe your ideal work environment and how you contribute to a positive team culture."

• "How do you prioritize tasks when faced with multiple urgent design requests?" Portfolio Presentation Strategy:

• Structure Your Narrative: For each project, clearly state the objective, your role, the tools used, the challenges, your creative solution, and the final results (quantified if possible).

• Highlight Key Skills: Explicitly point out examples of your proficiency in Adobe Illustrator, Photoshop, InDesign, and your HTML/CSS implementation.

• Showcase Versatility: Include a mix of print and digital projects. If you have video or animation samples, present them concisely.

• Be Ready to Discuss: Anticipate questions about your design choices, your problem-solving approach, and your ability to work under pressure.

• Engage with Interviewers: Make it a conversation. Ask clarifying questions about their needs and how your work can best serve them.

📝 Enhancement Note: Tailoring interview preparation to the specific role (Graphic Designer with operational aspects) and company context (Financial Services) is crucial for candidate success.

📌 Application Steps

To apply for this Graphic Designer position:

• Submit your application through the provided link on the SWBC careers portal.

• Portfolio Customization: Curate your portfolio to prominently feature examples of print collateral, digital assets (landing pages, e-blasts), and any video/animation work. Ensure your HTML/CSS capabilities are clearly demonstrated through relevant projects.

• Resume Optimization: Tailor your resume to highlight your 3+ years of experience, proficiency in Adobe Creative Suite, HTML/CSS knowledge, and any experience in the financial services industry. Use keywords from the job description.

• Interview Preparation: Practice articulating your design process, problem-solving skills, and ability to manage multiple projects efficiently. Prepare to discuss your portfolio and how you align with SWBC's brand and values.

• Company Research: Familiarize yourself with SWBC's mission, values, and recent marketing efforts. Understand their position in the financial services market to better articulate your potential contributions.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.