Graphic Designer

📍 Job Overview

Job Title: Graphic Designer

Company: Marriott

Location: Bali, Indonesia

Job Type: Full time

Category: Marketing / Creative Operations

Date Posted: 2026-09-29

Experience Level: 2-5 years

Remote Status: On-site

🚀 Role Summary

• Designs and produces a wide range of marketing collateral, including advertisements, signage, and digital presentations, to directly impact hotel revenue generation.

• Manages the end-to-end visual development and final execution of all design projects, ensuring brand consistency and aesthetic appeal.

• Collaborates closely with Marketing managers and cross-functional operational departments to conceptualize and deliver effective design solutions.

• Leverages digital production skills for tasks such as scanning, retouching, image editing, and file manipulation to ensure high-quality deliverables.

📝 Enhancement Note: This role is situated within a hospitality context, implying a need for design that resonates with diverse guest demographics and drives engagement for hotel services and promotions. The emphasis on "hotel revenue" and "marketing materials" suggests a strong focus on GTM (Go-To-Market) support.

📈 Primary Responsibilities

• Develops and produces various forms of creative design, computer graphics, production layout, and marketing support materials that align with brand guidelines.

• Creates and revises print and multimedia collateral, ensuring they consistently reflect the current brand identity and messaging.

• Manages the conceptualization, visual development, and final execution of all design directions for marketing campaigns and initiatives.

• Partners with Marketing managers and related operational departments as part of project teams, providing design expertise, conceptualization, and problem-solving for deliverables.

• Maintains familiarity with customer demographics and adapts design aesthetics to suit the target audience for all promotion and event-related collateral.

• Monitors the progress of all design projects, providing continuous communication and status updates to the Marketing and/or Project teams.

• Executes various aspects of digital production, including scanning, digital retouching, image editing, special effects, file manipulation, and layout preparation.

• Troubleshoots digital production issues and resolves technical challenges to ensure smooth project workflow.

• Maintains organized project files and archives for easy retrieval and future reference.

• Provides support for escalated customer service needs via telephone and email, ensuring timely and satisfactory resolution, including direct stakeholder contact when necessary.

• Responds to and effectively handles customer problems and complaints related to design deliverables or marketing initiatives.

• Manages the communication of design trends and market insights through prepared reports to relevant personnel, corporate headquarters, and other service centers.

• Performs other reasonable requests by management that are within the associate's capabilities.

📝 Enhancement Note: The inclusion of "customer service" and "handling problems and complaints" in additional responsibilities suggests that this Graphic Designer role may have a component of client-facing interaction or internal stakeholder management, requiring strong communication and problem-solving skills beyond pure design execution.

🎓 Skills & Qualifications

Education:

• High school diploma or GED required.

• Associate's or Bachelor's degree in Computer Graphics or a related field is preferred. Experience:

• A minimum of 5 years of experience in customer service, call center operations, or a related professional area is required if only possessing a high school diploma.

• A minimum of 3 years of experience in Computer Graphics or a related professional area is required if possessing an Associate's or Bachelor's degree. Required Skills:

• Graphic Design Software Proficiency: Expertise in industry-standard design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign) for creating and editing visual assets.

• Production Layout & Design: Strong understanding of print and digital production processes, layout principles, and pre-press requirements.

• Visual Development & Branding: Ability to conceptualize and execute designs that align with brand guidelines and effectively communicate marketing messages.

• Digital Asset Management: Skills in managing, organizing, and archiving design files, including digital retouching, image editing, and file manipulation.

• Project Coordination: Ability to manage multiple design projects simultaneously, track progress, and provide timely updates to stakeholders.

Preferred Skills:

• Multimedia Design: Experience in designing for various multimedia formats, including flash pieces, electronic brochures, and presentations.

• Customer Service & Communication: Demonstrated ability to handle inquiries, resolve issues, and communicate effectively with internal and external stakeholders.

• Troubleshooting: Aptitude for identifying and resolving digital production issues.

• Trend Analysis: Capacity to research and communicate emerging design trends relevant to marketing and hospitality.

📝 Enhancement Note: The experience requirement is bifurcated based on education level, indicating flexibility in the hiring criteria. The emphasis on customer service and handling complaints suggests that candidates with strong interpersonal skills and a problem-solving mindset will be highly valued, in addition to their design technical skills. This role bridges creative execution with operational support.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrated Brand Adherence: Showcase examples of design work that successfully adapted to and maintained specific brand guidelines (e.g., Marriott's visual identity).

• Revenue-Driving Collateral: Include case studies or examples of marketing materials (advertisements, signage, digital brochures) that demonstrably contributed to sales or revenue objectives.

• Cross-Functional Collaboration: Present projects where collaboration with marketing or other operational departments was key to achieving the final deliverable, highlighting your role in the partnership.

• Technical Production Skills: Include examples that highlight proficiency in digital retouching, image editing, special effects, or complex file manipulation.

Process Documentation:

• Workflow Design & Optimization: Be prepared to discuss how you approach project briefs, manage feedback loops, and optimize design workflows for efficiency and quality.

• Implementation & Automation: While not explicitly stated, discuss any experience you have in preparing files for automated marketing systems or streamlining production processes.

• Measurement & Analysis: Be ready to talk about how you would track the effectiveness of your designs or how you've seen them contribute to broader marketing goals, even if indirectly.

📝 Enhancement Note: Given the role's focus on driving hotel revenue and supporting marketing efforts, a portfolio that clearly articulates the impact of design work, not just the aesthetic quality, will be crucial. Demonstrating an understanding of how design supports business objectives is key.

💵 Compensation & Benefits

Salary Range:

Given the location in Bali, Indonesia, and the experience level (2-5 years), a competitive salary would typically fall within the range of IDR 150,000,000 to IDR 250,000,000 annually. This estimate is based on average graphic designer salaries in Indonesia for mid-level roles, considering the hospitality industry and the employer's brand reputation.

Benefits:

• Comprehensive health insurance coverage, including medical, dental, and vision.

• Paid time off, including vacation days, sick leave, and public holidays.

• Employee discounts on hotel stays and services across Marriott properties worldwide.

• Opportunities for professional development and continuous learning through Marriott's extensive training programs.

• Retirement savings plan or pension contributions.

• Potential for performance-based bonuses or incentives.

• Access to employee assistance programs for personal and professional support. Working Hours:

• Standard full-time work schedule, typically 40 hours per week.

• Flexibility may be offered based on project demands and team needs, but the role is on-site.

📝 Enhancement Note: The salary range provided is an estimate based on general market data for Graphic Designers in Indonesia at a mid-level experience. Actual compensation may vary based on specific qualifications, negotiation, and Marriott's internal compensation structure for this region.

🎯 Team & Company Context

🏢 Company Culture

Industry: Hospitality (Hotels & Resorts)

Company Size: Marriott International is a global leader in the hospitality industry, employing over 100,000 associates worldwide, operating thousands of properties across numerous brands. This indicates a large, well-established corporate structure with robust internal processes and resources.

Founded: Marriott was founded in 1927, signifying a long history of experience and stability in the hospitality sector.

Team Structure:

• Operations Alignment: The Graphic Designer will likely be part of a Marketing team, working closely with Marketing Managers and potentially other creative professionals.

• Cross-Functional Collaboration: Close partnerships are expected with various operational departments within the hotel (e.g., Sales, Events, F&B) and potentially with regional or corporate marketing teams.

• Reporting Hierarchy: The role will report to a Marketing Manager or a designated lead within the creative services department.

Methodology:

• Brand-Centric Design: All design work is guided by Marriott's overarching brand standards and the specific identity of Renaissance Hotels, emphasizing local exploration and discovery.

• Data-Informed Creativity: While creative, designs are intended to drive specific business outcomes (hotel revenue), suggesting an approach that balances aesthetic appeal with measurable impact.

• Collaborative Workflow: Projects are often managed as part of a team, requiring effective communication, feedback incorporation, and project tracking.

Company Website: https://www.marriott.com/

📝 Enhancement Note: Renaissance Hotels' brand ethos centers on "helping our guests experience the DNA of the neighborhoods they are visiting." This implies that the graphic design should evoke a sense of local culture, adventure, and discovery, aligning with the hotel's unique positioning.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a mid-level Graphic Designer, requiring a solid foundation in design principles and production, along with 3-5 years of relevant experience. It's a contributor role focused on executing design tasks and supporting marketing initiatives.

Reporting Structure: The Graphic Designer will report to a Marketing Manager or a lead within the creative function. This structure allows for guidance and oversight while providing autonomy in design execution.

Operations Impact: The Graphic Designer's primary impact is on driving hotel revenue through visually compelling marketing materials. They are instrumental in shaping the brand's perception and attracting guests by creating engaging advertisements, collateral, and digital content that highlights hotel offerings and local experiences.

Growth Opportunities:

• Specialization: Potential to specialize in specific areas of design, such as digital marketing, event branding, or multimedia production, within Marriott's vast portfolio.

• Leadership Development: With proven performance and expanded responsibilities, opportunities may arise to move into senior designer roles, team lead positions, or even creative management roles within Marriott or its brands.

• Skill Expansion: Access to Marriott's extensive learning and development resources can facilitate acquiring new design skills, software proficiency, and an understanding of broader marketing and hospitality operations.

• Brand Mobility: The ability to transfer within Marriott's global network offers exposure to different markets and operational contexts.

📝 Enhancement Note: The emphasis on "spontaneous explorers" and "bringing the spirit of the neighborhood to our guests" for Renaissance Hotels suggests that growth opportunities might also involve creative direction for campaigns that emphasize local discovery and unique guest experiences.

🌐 Work Environment

Office Type: This is an on-site role, indicating a traditional office or studio setting within a hotel property or a dedicated Marriott office in Bali. The environment is expected to be professional and conducive to creative work.

Office Location(s): Bali, Indonesia. This provides a unique work setting with potential for inspiration from the local culture and environment. Specific accessibility details would depend on the exact office location within Bali.

Workspace Context:

• Collaborative Environment: The role requires close collaboration with marketing managers and other operational departments, suggesting a team-oriented workspace where communication and idea sharing are encouraged.

• Tools & Technology: Access to necessary design software and hardware is expected, along with potential integration with Marriott's internal systems for project management and asset delivery.

• Creative Inspiration: Working in Bali offers a rich cultural and scenic backdrop that could inspire creative output and align with the Renaissance Hotels brand's focus on local discovery.

Work Schedule:

• The standard work schedule is full-time, approximately 40 hours per week. While on-site, there may be some flexibility to accommodate project deadlines or specific event needs, but core hours will likely be defined.

📝 Enhancement Note: The Bali location is a significant factor. Candidates should consider how the local environment and culture might influence their design approach and how they can leverage it to meet the Renaissance Hotels brand promise.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess qualifications and relevant experience.

• Technical Assessment/Portfolio Review: A deeper dive into your portfolio, potentially including a discussion about specific projects, your design process, and how you approach creative challenges. You may be asked to present examples of work that demonstrate your ability to meet the responsibilities outlined.

• Behavioral & Situational Interviews: Questions designed to assess your problem-solving skills, communication abilities, teamwork, and how you handle customer service or operational challenges. Expect questions related to your experience with brand guidelines and driving revenue.

• Final Interview: May involve meeting with higher-level management or key stakeholders to assess cultural fit and overall suitability for the role and Marriott's values.

Portfolio Review Tips:

• Curate for Impact: Select 3-5 strong projects that best showcase your ability to create marketing materials that drive revenue and align with brand standards, particularly within hospitality or a similar consumer-facing industry.

• Highlight Process: For each project, be ready to explain your design process, from understanding the brief to final execution. Emphasize how you collaborated with stakeholders and overcame any challenges.

• Quantify Results: If possible, include metrics or anecdotal evidence of how your designs contributed to marketing success (e.g., increased engagement, event attendance, inquiries).

• Showcase Brand Versatility: Include examples that demonstrate your ability to adapt to different brand aesthetics, especially if you have experience with luxury or lifestyle brands.

• Technical Proficiency: Ensure your portfolio includes examples that clearly illustrate your skills in digital retouching, image editing, and layout production.

Challenge Preparation:

• Design Challenge: Be prepared for a potential design challenge where you might be asked to create a mock-up for a specific marketing campaign or event, focusing on brand alignment and audience appeal.

• Scenario-Based Questions: Practice answering questions about how you would handle a difficult client request, manage conflicting feedback, or troubleshoot a production issue.

• Brand Alignment: Think about how you would interpret and apply the Renaissance Hotels brand promise of local discovery and adventure in your design work.

📝 Enhancement Note: The emphasis on "driving hotel revenue" and "customer service" means that interviewers will be looking for more than just creative talent. They'll want to see how you translate creative ideas into tangible business results and how you manage relationships effectively.

🛠 Tools & Technology Stack

Primary Tools:

• Adobe Creative Suite: Essential proficiency in Photoshop, Illustrator, and InDesign for graphic design, image manipulation, and layout creation.

• Microsoft Office Suite: Strong skills in PowerPoint for presentation design and Word for basic document creation.

Analytics & Reporting:

• While not a primary analytics role, understanding how to interpret basic performance data for marketing materials (e.g., click-through rates on digital ads) would be beneficial. CRM & Automation:

• Familiarity with how design assets are used within CRM systems or marketing automation platforms (e.g., email marketing tools, content management systems) would be advantageous, though not explicitly required.

📝 Enhancement Note: While the job description doesn't list specific tools beyond the Adobe Creative Suite, it's highly probable that Marriott utilizes internal project management software and content management systems. Familiarity with such enterprise-level tools is a plus.

👥 Team Culture & Values

Operations Values:

• Guest-Centricity: A core value in hospitality, meaning designs should ultimately enhance the guest experience and perception of the hotel.

• Excellence in Execution: A commitment to delivering high-quality, polished design work that meets brand standards and project objectives.

• Collaboration & Teamwork: Working effectively with marketing, operations, and other stakeholders to achieve shared goals.

• Innovation & Adaptability: Embracing new design trends and technologies, and being able to adapt to evolving brand needs and market demands.

• Integrity & Professionalism: Upholding Marriott's ethical standards and professional conduct in all interactions and deliverables.

Collaboration Style:

• Partnership-Oriented: The role requires a collaborative approach, working as a partner with Marketing Managers and other operational departments to conceptualize and deliver design solutions.

• Feedback-Driven: Openness to receiving and incorporating feedback from various stakeholders to refine designs and ensure they meet project requirements.

• Proactive Communication: Maintaining clear and consistent communication regarding project status, potential challenges, and creative ideas.

📝 Enhancement Note: The Renaissance Hotels brand specifically values "spontaneous explorers" and "bringing the spirit of the neighborhood." This suggests a culture that encourages creativity, curiosity, and an outward-looking perspective, which should ideally be reflected in the team's approach.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Brand Consistency with Local Flair: Effectively translating the Renaissance Hotels' "local discovery" ethos into designs that are both globally consistent with Marriott and uniquely representative of Bali.

• Managing Diverse Stakeholder Feedback: Navigating feedback from multiple departments and individuals, each with potentially different perspectives and priorities.

• Meeting Tight Deadlines: The fast-paced nature of marketing and hospitality often requires quick turnarounds for design projects.

• Adapting to Evolving Trends: Staying current with design trends and digital technologies while ensuring all work adheres to established brand guidelines.

Learning & Development Opportunities:

• Marriott's Global Learning Platform: Access to extensive online courses and training modules covering design software, marketing principles, hospitality management, and leadership skills.

• Industry Conferences & Workshops: Opportunities to attend relevant design or hospitality industry events for professional development and networking.

• Mentorship Programs: Potential to be mentored by senior designers or marketing leaders within Marriott, offering guidance on career progression and skill enhancement.

• Cross-Brand Exposure: The chance to work on projects for different Marriott brands or in different locations, broadening experience and understanding of diverse markets.

📝 Enhancement Note: The core challenge for this role will be translating the abstract brand promise of "local discovery" into tangible visual assets that resonate with guests and drive business objectives for the hotel in Bali.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance strict brand guidelines with a creative brief that pushed boundaries. How did you approach it?" (Focus on problem-solving, brand adherence, and creative negotiation.)

• "How do you ensure your designs effectively contribute to marketing goals, such as driving hotel revenue or increasing guest engagement?" (Prepare case studies with quantifiable results or explain your thought process for impact.)

• "Walk us through your process for creating a piece of marketing collateral, from receiving the brief to final delivery. What are your key considerations?" (Emphasize workflow, collaboration, and attention to detail.) Company & Culture Questions:

• "What do you know about Renaissance Hotels and our brand promise of 'local discovery'? How would you bring that to life through design?" (Research the brand ethos and prepare creative concepts.)

• "How do you handle constructive criticism or conflicting feedback from multiple stakeholders on a design project?" (Demonstrate your collaborative and adaptable communication style.)

• "What are your thoughts on the balance between aesthetics and functionality in marketing design, especially in the hospitality industry?" (Showcase your understanding of design's business purpose.) Portfolio Presentation Strategy:

• Storytelling: For each project, tell a story: the objective, your role, the challenges, your creative solution, and the outcome.

• Visual Clarity: Ensure your presentation is visually clean, easy to follow, and highlights the key aspects of each design. Use clear headings and concise descriptions.

• Focus on Impact: For each project, explicitly state how it addressed the brief and, if possible, its impact on business goals or guest experience.

• Demonstrate Technical Skill: Be prepared to discuss the technical aspects of your work, such as software used, file preparation, and any complex manipulations.

• Brand Relevance: Highlight projects that align with hospitality or lifestyle branding, showcasing your understanding of target audiences and brand messaging.

📝 Enhancement Note: Expect questions that probe your understanding of how graphic design directly supports business objectives in a hospitality setting. Your ability to articulate this connection will be crucial.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided Oracle Cloud link.

• Portfolio Customization: Tailor your portfolio to highlight projects that demonstrate experience with marketing collateral, brand adherence (especially in hospitality or lifestyle sectors), and any work that directly contributed to revenue or engagement goals.

• Resume Optimization: Ensure your resume clearly outlines your years of experience in graphic design and customer service, relevant software proficiency, and achievements related to project management and creative execution. Use keywords from the job description.

• Interview Preparation: Practice articulating your design process, discussing your portfolio projects with a focus on impact, and preparing answers for behavioral questions related to collaboration, problem-solving, and brand interpretation.

• Company Research: Deeply understand the Marriott brand, specifically Renaissance Hotels, and its positioning in Bali. Familiarize yourself with their target audience and the "local discovery" ethos.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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