Graduate UX Programme 2027

📍 Job Overview

Job Title: Graduate UX Programme 2027

Company: Capgemini

Location: Hove, England, United Kingdom

Job Type: Full-time

Category: User Experience (UX) Design / Digital Transformation Operations

Date Posted: October 1, 2026

Experience Level: Entry Level (0-2 years)

Remote Status: Hybrid (Office presence required)

🚀 Role Summary

• This graduate program focuses on developing User Experience (UX) professionals within a structured, client-facing environment.

• You will be integrated into Agile Scrum teams, contributing to the design and delivery of digital solutions for significant UK Public Sector clients.

• The role emphasizes hands-on experience across User Research, Interaction Design, and Content Design, fostering a holistic understanding of the UX lifecycle.

• Successful candidates will gain exposure to cutting-edge technology, AI, and modern development methodologies, preparing them for impactful careers in digital transformation and consulting.

📝 Enhancement Note: While the title is "Graduate UX Programme," the description highlights integration into "operations" and "business processes," and the need for "technical skills" combined with "insight into technical solutions" to "successfully deliver client's expectations." This suggests a strong operational component to the UX role, focusing on the efficient and effective delivery of UX services within client engagements, rather than purely theoretical design. The mention of "scrum teams" and "Agile methodologies" further reinforces this operational delivery aspect.

📈 Primary Responsibilities

• Actively participate in Agile Scrum teams, contributing to sprint planning, daily stand-ups, and retrospectives.

• Conduct comprehensive user research using various qualitative and quantitative techniques to identify user needs, motivations, and pain points.

• Develop detailed user interview plans, facilitate workshops, and synthesize findings into actionable insights for design and development teams.

• Design intuitive and effective end-to-end digital user journeys, focusing on user-centered interaction design principles.

• Create and refine content strategies to ensure users have access to the right information at the right time, enhancing overall user experience.

• Collaborate with senior and junior practitioners to solve complex client challenges and deliver high-quality software solutions.

• Support the delivery of engagements spanning projects, programs, portfolios, services, and operations for key UK Public Sector clients.

• Contribute to the successful application of AI and cutting-edge technology in client solutions.

• Maintain clear and effective communication to provide control, direction, and insight to engagements and business processes.

📝 Enhancement Note: The responsibilities are framed around UX disciplines (research, interaction, content), but the context of working within "Scrum teams," supporting "engagements spanning projects, programmes, portfolios, services and operations," and ensuring "control, direction and insight to our engagements and business processes" indicates that this role requires an operational mindset for delivering UX services efficiently and effectively within client projects.

🎓 Skills & Qualifications

Education:

• Bachelor's or Master's degree in Computer Science, Human Computer Interaction (HCI), Product Design, User Experience Design, or a closely related field. Experience:

• Entry-level position, suitable for recent graduates with foundational knowledge in UX principles and methodologies.

• Understanding of Agile methodologies and best practices is essential for effective team collaboration and project delivery. Required Skills:

• Foundational knowledge of User Research methodologies (e.g., interviews, surveys, usability testing).

• Basic understanding of Interaction Design principles and creating user flows.

• Familiarity with Content Design principles and user-centric content creation.

• Proficiency in problem-solving and analytical thinking to address user needs and technical challenges.

• Strong communication skills, both written and verbal, for effective collaboration and presentation.

• Demonstrated teamwork and collaboration skills within a project or academic setting.

• Eagerness and aptitude to learn and adapt to new technologies and evolving UX practices.

• Eligibility for Security Check (SC) clearance, including continuous residency in the UK for the last 5 years. Preferred Skills:

• Experience with UX design tools (e.g., Figma, Sketch, Adobe XD).

• Familiarity with data analysis techniques to derive user insights.

• Experience facilitating workshops or collaborative design sessions.

• Understanding of software development lifecycles and how UX integrates.

• Exposure to AI and its applications in user experience.

📝 Enhancement Note: The emphasis on "Agile methodologies," "problem-solving," "analytical skills," and "communication" points towards a need for operational efficiency and effectiveness in delivering UX outcomes. The SC clearance requirement is a significant practical qualification for this specific public sector client engagement.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase of academic or personal projects demonstrating understanding of UX principles.

• Examples of user research artifacts (e.g., personas, journey maps, interview summaries).

• Demonstrations of interaction design work (e.g., wireframes, prototypes, user flows).

• Samples of content design or UX writing, highlighting clarity and user-centricity.

• Evidence of working within or understanding Agile development processes. Process Documentation:

• Ability to document research findings and design decisions clearly and concisely.

• Understanding of how UX processes integrate into broader project and service delivery workflows.

• Familiarity with documenting user feedback and incorporating it into iterative design cycles.

📝 Enhancement Note: While a formal "portfolio" is not explicitly requested, the nature of UX work implies a need to demonstrate past projects and process understanding. For a graduate role, this would likely be academic projects, personal projects, or any group work that showcases the application of UX methodologies and an understanding of how these processes contribute to project delivery. The emphasis on client work and public sector engagements suggests a need for structured and well-documented processes.

💵 Compensation & Benefits

Salary Range:

• £35,000 per annum. Benefits:

• Professional Development: Access to extensive training programs, including modules focused on creative thinking, new technologies, and impactful innovation.

• Mentorship: Guidance from experienced leaders and experts within Capgemini.

• Access to Online Learning Platforms: Opportunities to learn from premium content providers such as Harvard Business, Microsoft, and OpenAI, with access to over 250,000 courses.

• Certification Support: Opportunities to gain external certifications from recognized providers like AWS, Microsoft, and Cybersecurity qualifications.

• "Learning for Life" Mindset: Continuous learning opportunities, including think tanks and hackathons.

• Diverse Project Exposure: Work on a variety of engagements across projects, programs, portfolios, services, and operations.

• Career Progression: Structured pathway for growth within Capgemini's technology and consulting careers.

• Inclusive Recruitment: Commitment as a Disability Confident Employer, offering an interview to candidates meeting minimum essential criteria who declare a disability.

Working Hours:

• Typically 40 hours per week.

• Hybrid work model requiring attendance at the Hove office up to 3 days per week.

📝 Enhancement Note: The provided salary of £35,000 aligns with typical graduate-level salaries in the UK technology and consulting sector for roles requiring specialized degrees and security clearance, especially in areas like UX and digital transformation. The benefits package is heavily focused on learning, development, and career progression, which is standard for graduate programs aiming to cultivate talent. The hybrid model indicates a need for on-site collaboration and client engagement.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology, Consulting, Digital Transformation, Business Services.

Company Size: Global organization with over 410,000 team members.

Founded: Capgemini has nearly 60 years of expertise.

Team Structure:

• You will be part of a diverse group of senior and junior UX practitioners within a Scrum team.

• This team operates within a larger client engagement structure, likely involving project managers, business analysts, developers, and client stakeholders.

• Collaboration is key, with a focus on cross-functional teamwork to deliver integrated solutions. Methodology:

• Agile & Scrum: The program is embedded within Agile Scrum teams, emphasizing iterative development, collaboration, and rapid feedback loops.

• User-Centric Design: A strong focus on understanding user needs and translating them into practical, effective digital solutions.

• Data-Driven Decision Making: Insights from user research and data analysis are crucial for informing design and process improvements.

• Client-Focused Delivery: Emphasis on delivering tangible business outcomes and meeting client expectations, particularly within the public sector.

Company Website: www.capgemini.com

📝 Enhancement Note: Capgemini's culture is described as a collective of "free-thinkers, entrepreneurs and industry experts" who "reimagine what’s possible" through technology. The "Make it real" slogan suggests a pragmatic, results-oriented approach. For this graduate role, the culture likely emphasizes continuous learning, collaboration, and a drive to solve complex client problems using innovative technological solutions. The public sector client context implies a need for professionalism, adherence to security protocols, and a focus on public good.

📈 Career & Growth Analysis

Operations Career Level: This is an entry-level, graduate program position designed to launch a career in User Experience (UX) design and digital transformation consulting. It represents the initial stage of professional development within Capgemini.

Reporting Structure:

• You will report to a Scrum Master or Team Lead within your Scrum team.

• You will also be part of a broader graduate cohort, likely with a dedicated graduate program manager or HR support.

• Mentorship from senior UX practitioners and engagement managers will be integral to your development. Operations Impact:

• As a UX Graduate, your impact will be on the usability, accessibility, and effectiveness of digital solutions delivered to public sector clients.

• By contributing to user research, interaction design, and content strategy, you will directly influence user satisfaction, task completion rates, and overall adoption of client services.

• Your work will contribute to the operational efficiency and success of client projects by ensuring digital products are intuitive and meet user needs. Growth Opportunities:

• Specialization: Develop deep expertise in User Research, Interaction Design, or Content Design, or pursue a T-shaped profile with broad UX skills.

• Skill Advancement: Continuously enhance technical skills through access to leading learning platforms (Harvard Business, Microsoft, OpenAI), certifications (AWS, Cybersecurity), and internal Capgemini training.

• Leadership Potential: Progress to roles such as Senior UX Designer, UX Lead, or engage in project management and client-facing roles within the consulting domain.

• Cross-Functional Exposure: Gain experience working across various client engagements, industries, and project types, expanding your professional network and project management capabilities.

• Mentorship Programs: Benefit from structured mentorship to guide career development and skill acquisition.

📝 Enhancement Note: The "Graduate UX Programme" explicitly aims to foster long-term careers. The growth path involves mastering UX disciplines, potentially moving into leadership or specialized technical roles, and gaining broad consulting experience. The emphasis on "accelerated solutions" and "meaningful impact" suggests that graduates are expected to contribute significantly and grow rapidly within the organization.

🌐 Work Environment

Office Type: This is a hybrid role, requiring a blend of remote work and in-office presence. The office environment in Hove is designed to facilitate collaboration among team members and client interactions.

Office Location(s):

• The primary work location is Hove, England.

• Candidates must be within commuting distance of the Hove office, as attendance is typically required up to 3 days per week. Workspace Context:

• Collaborative Spaces: The office environment likely includes meeting rooms, breakout areas, and potentially open-plan workspaces designed for team collaboration and knowledge sharing.

• Technology Enabled: Access to necessary technology, software, and tools to support UX design, research, and project management activities.

• Team Interaction: Opportunities for direct interaction with fellow UX practitioners, Scrum team members, and potentially client representatives, fostering a dynamic and interactive work setting.

• Secure Site: The role is based on a secure site, implying adherence to specific protocols and security measures.

Work Schedule:

• Standard working hours are expected, likely aligning with a 40-hour work week.

• The hybrid model offers some flexibility in terms of location for days spent working remotely, but specific in-office days will be structured around team and client needs.

📝 Enhancement Note: The requirement to be on a "secure site" and within "commuting distance" for up to three days a week emphasizes the operational need for physical presence for specific project phases, client meetings, or team collaboration, particularly for a public sector client. This isn't a fully remote role, highlighting the importance of in-person interaction for effective project delivery and team cohesion.

📄 Application & Portfolio Review Process

Interview Process:

• Application Submission: Submit your application through the provided link.

• Initial Screening: Review of CV and academic background to assess fit with the graduate program requirements.

• Online Assessments: Potential for psychometric tests or technical assessments related to problem-solving and cognitive abilities.

• First Interview: Likely a behavioral and situational interview, potentially with a hiring manager or HR representative, focusing on motivations, teamwork, and foundational skills.

• Case Study/Project Presentation: Candidates may be asked to present a relevant academic or personal project, demonstrating their UX thinking, process, and communication skills. This is where portfolio elements would be showcased.

• Final Interview: A more in-depth interview, possibly with senior leaders, focusing on strategic thinking, client engagement potential, and cultural fit. May involve scenario-based questions related to UX challenges.

• Pre-Employment Checks: Identity, right to work, criminal record check (DBS), and continuous employment history verification.

Portfolio Review Tips:

• Focus on Process: Clearly articulate your thought process for each project – how you identified problems, what research you conducted, how you iterated on designs, and what the outcome was.

• Showcase UX Fundamentals: Highlight your understanding of user research, personas, journey mapping, wireframing, prototyping, and content design principles.

• Quantify Impact (if possible): Even for academic projects, try to demonstrate the impact of your design decisions. Did it improve usability? Did it meet specific user needs?

• Tailor to the Role: Emphasize projects that align with the responsibilities of a UX professional in a consulting environment, particularly those involving user-centric design and problem-solving for clients.

• Be Prepared to Discuss: Be ready to verbally walk through your portfolio, explain your contributions, and answer questions about your design choices and methodologies.

Challenge Preparation:

• Problem-Solving Scenarios: Prepare to discuss how you would approach common UX challenges, such as designing for accessibility, dealing with conflicting user feedback, or working within technical constraints.

• Agile Understanding: Be ready to explain your understanding of Agile and Scrum and how a UX designer fits into these frameworks.

• Client Mindset: Consider how you would communicate UX concepts and findings to non-UX stakeholders or clients.

📝 Enhancement Note: Given this is a graduate program, the portfolio review will likely focus on demonstrating potential and foundational understanding rather than extensive professional experience. The emphasis will be on the candidate's thought process, problem-solving abilities, and ability to articulate their work. The security clearance and public sector client context suggest that attention to detail and adherence to process will be highly valued.

🛠 Tools & Technology Stack

Primary Tools:

• UX Design & Prototyping Software: Familiarity with tools such as Figma, Sketch, Adobe XD, or similar platforms will be beneficial for interaction design and prototyping.

• User Research Tools: Experience with survey platforms (e.g., SurveyMonkey, Google Forms), user testing platforms, or qualitative data analysis tools.

• Collaboration Tools: Proficiency with tools like Jira, Confluence, Microsoft Teams, or Slack for team communication and project management within an Agile framework.

Analytics & Reporting:

• Data Analysis Tools: Basic understanding of how to interpret data from user analytics platforms or research findings.

• Reporting Tools: Ability to create clear reports and presentations to communicate research findings and design recommendations.

CRM & Automation:

• While not explicitly mentioned, an understanding of how UX impacts CRM systems and business processes can be advantageous.

📝 Enhancement Note: The specific tools are not listed, but the job description implies a need for proficiency in standard UX design, research, and collaboration software used in Agile environments. For a graduate role, the emphasis will be on the candidate's willingness and ability to learn the specific tools used by Capgemini and its clients.

👥 Team Culture & Values

Operations Values:

• Collaboration: A strong emphasis on working together within Scrum teams and across client engagements to achieve shared goals.

• Innovation: Encouraging creative thinking and the exploration of new technologies, including AI, to drive meaningful change.

• Client Focus: Dedication to understanding and meeting client needs, delivering tangible business outcomes, and building trust.

• Continuous Learning: A commitment to personal and professional development, embracing new knowledge and skills in a rapidly evolving technological landscape.

• Excellence: Striving for high-quality software solutions and impactful user experiences.

• Integrity & Responsibility: Upholding professional standards, particularly important given the public sector client and security clearance requirements.

Collaboration Style:

• Team-Oriented: Working closely within Scrum teams, contributing to a shared understanding and collective problem-solving.

• Cross-Functional: Engaging with diverse roles (developers, project managers, business analysts) to ensure holistic project delivery.

• Feedback-Driven: Openness to feedback from peers, mentors, and clients to refine designs and processes.

• Knowledge Sharing: Participating in a culture that encourages sharing insights and best practices, both within the immediate team and the wider Capgemini community.

📝 Enhancement Note: Capgemini's values emphasize pragmatism ("Make it real"), innovation, and client success. For this graduate role, the culture will likely be supportive yet demanding, pushing individuals to learn quickly and contribute effectively within client projects, all while adhering to professional and security standards.

⚡ Challenges & Growth Opportunities

Challenges:

• Rapid Learning Curve: Adapting quickly to new technologies, client environments, and complex project demands within a fast-paced consulting setting.

• Balancing UX Ideals with Project Constraints: Navigating real-world project limitations (time, budget, technical feasibility) while advocating for user needs.

• Working within Secure Environments: Adhering to strict security protocols and client-specific requirements inherent in public sector engagements.

• Transitioning from Academia to Professional Practice: Applying theoretical knowledge to practical, client-facing problems and understanding the operational demands of service delivery.

• Developing Cross-Disciplinary Skills: Integrating UX knowledge with Agile methodologies and broader business objectives.

Learning & Development Opportunities:

• Structured Graduate Program: Comprehensive training modules, workshops, and onboarding designed for career launch.

• Access to World-Class Learning Resources: Extensive online course libraries (Harvard Business, Microsoft, OpenAI) and specialized certifications (AWS, Cybersecurity).

• Mentorship and Coaching: Guidance from experienced professionals to navigate career paths and skill development.

• On-the-Job Training: Gaining practical experience by working on real client projects with diverse challenges.

• Networking Opportunities: Connecting with a vast network of professionals within Capgemini and its client organizations.

📝 Enhancement Note: The challenges are inherent to graduate roles in consulting, particularly those involving public sector clients and requiring security clearance. The growth opportunities are robust, reflecting Capgemini's investment in developing its talent pipeline through continuous learning and practical application.

💡 Interview Preparation

Strategy Questions:

• UX Strategy: "How would you approach understanding the user needs for a new public transport app in Hove?" (Focus on research methods, stakeholder engagement, and defining success metrics).

• Agile Integration: "Describe how you would collaborate with developers and product owners in a Scrum team to deliver a user-friendly feature." (Emphasize communication, iterative design, and feedback loops).

• Problem-Solving: "Imagine a client is struggling with low user adoption of their online portal. What steps would you take to diagnose and address this issue?" (Highlight analytical approach, user research, and solution design).

Company & Culture Questions:

• Motivation: "Why are you interested in UX design, and why Capgemini specifically?" (Showcase research into Capgemini's work, values, and the graduate program).

• Teamwork: "Describe a time you worked effectively in a team to achieve a common goal. What was your role?" (Prepare a STAR method example demonstrating collaboration and contribution).

• Impact Measurement: "How do you think UX contributes to the success of a business or public service?" (Connect UX to business outcomes like user satisfaction, efficiency, and adoption).

Portfolio Presentation Strategy:

• Tell a Story: For each project, outline the problem, your process, your solutions, and the results/learnings. Use visuals effectively.

• Highlight Your Role: Clearly define your specific contributions, especially if it was a group project.

• Demonstrate Process: Show your understanding of the UX lifecycle – research, ideation, prototyping, testing, and iteration.

• Connect to Role Requirements: If possible, draw parallels between your projects and the responsibilities outlined in the job description.

• Practice Your Pitch: Rehearse your presentation to ensure it's concise, engaging, and within any time limits. Be ready to answer detailed questions about your work.

📝 Enhancement Note: Interview preparation should focus on demonstrating not only UX knowledge but also an understanding of operational delivery within a team and client context. The security clearance requirement means attention to detail and a professional demeanor will be crucial. Be prepared to discuss how you handle ambiguity and learn quickly.

📌 Application Steps

To apply for this operations position:

• Submit your application through the Capgemini careers portal link provided.

• Tailor your CV: Highlight academic projects, relevant coursework, and any experience demonstrating UX principles, problem-solving, teamwork, and eagerness to learn. Use keywords from the job description like "UX," "User Research," "Interaction Design," "Agile," and "Problem-Solving."

• Prepare your Portfolio (if applicable): Gather examples of academic projects, personal projects, or any work that showcases your UX skills. Focus on demonstrating your thought process and understanding of UX methodologies. Be ready to present and discuss this work.

• Research Capgemini: Understand the company's mission, values, and recent work, especially in the public sector and digital transformation space. Familiarize yourself with their approach to AI and innovation.

• Practice Interview Responses: Prepare for behavioral, situational, and technical questions using the STAR method. Be ready to discuss your motivations, how you approach problems, and how you collaborate within a team.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.