EverPro - Product Designer

📍 Job Overview

Job Title: Product Designer

Company: Jobgether (on behalf of a partner company)

Location: Canada

Job Type: Full-time

Category: Product Design / UX/UI

Date Posted: May 12, 2026

Experience Level: 3-5 Years

Remote Status: Fully Remote (Canada)

🚀 Role Summary

• Design and deliver user-centered digital experiences for SaaS solutions targeting field service professionals.

• Collaborate with cross-functional teams to define product strategy, user research, and design system evolution.

• Shape intuitive mobile and web applications by translating user needs and business requirements into impactful design solutions.

• Contribute to product-led growth initiatives through iterative design, testing, and optimization.

• Drive innovation and continuous improvement within a remote-friendly, fast-paced environment.

📝 Enhancement Note: This role focuses on Product Design within a SaaS context, specifically for field service professionals. The emphasis is on user-centered design, cross-functional collaboration, and product-led growth, aligning with modern GTM and product development strategies.

📈 Primary Responsibilities

• Design intuitive and engaging user experiences for responsive web platforms and native mobile applications, adhering to user-centered design principles.

• Collaborate closely with product managers, developers, and researchers to define product vision, prioritize features, and deliver scalable design solutions.

• Contribute to and maintain cohesive design systems, ensuring consistency and efficiency across all products and platforms.

• Conduct usability testing, user research, and A/B testing to validate design decisions and optimize user experiences based on data-driven insights.

• Translate customer pain points, analytics insights, and product feedback into actionable design improvements and new feature concepts.

• Participate in design reviews, workshops, and cross-functional discussions to advocate for exceptional user experiences and align stakeholders.

• Support the evolution of the product design practice through mentorship, collaboration, and the implementation of process improvements.

📝 Enhancement Note: The responsibilities highlight a blend of tactical design execution (UI/UX for web/mobile), strategic input (product vision, prioritization), and process improvement (design systems, practice evolution). This suggests a role that requires both hands-on design skills and a broader understanding of product development lifecycles.

🎓 Skills & Qualifications

Education: While no specific degree is listed, a Bachelor's degree in Design, HCI, Computer Science, or a related field is often preferred for Product Design roles. Equivalent practical experience will be considered.

Experience: 3–5 years of experience in UX/UI or Product Design, with a strong preference for experience within SaaS, mobile applications, or service-based platforms.

Required Skills:

• Expertise in designing for both responsive web and native mobile platforms (iOS and/or Android).

• Proficiency with industry-standard design and collaboration tools such as Figma, Adobe Creative Cloud, Jira, Productboard, or similar platforms.

• Strong understanding of user-centered design methodologies, usability testing, and product-led growth principles.

• Excellent communication, storytelling, and presentation skills with the ability to articulate design decisions clearly and persuasively to diverse audiences.

• Ability to work effectively in cross-functional and distributed teams within a fast-paced, agile environment.

Preferred Skills:

• Familiarity with AI/ML-driven experiences.

• Experience within the home services industries or related field service sectors.

• Knowledge of advanced customer research methodologies and their application in design.

📝 Enhancement Note: The requirements emphasize practical experience and a strong portfolio over specific academic credentials. The inclusion of tools like Productboard suggests a need for understanding product management workflows and feature prioritization, which is crucial for Product Designers in GTM environments.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A robust portfolio is mandatory, showcasing a minimum of 3-5 distinct projects that demonstrate expertise in product design, interaction design, and user experience strategy.

• Projects should highlight your process from problem identification to solution, including user research, ideation, wireframing, prototyping, and final UI design.

• For each project, clearly articulate the user problem, your role, the design decisions made, and the measurable outcomes or impact achieved.

• Showcase your ability to design for both responsive web platforms and native mobile applications.

Process Documentation:

• Demonstrate experience with user-centered design methodologies, including user research and usability testing, with clear examples of how findings informed design iterations.

• Provide evidence of leveraging analytics, customer feedback, and A/B testing to validate design decisions and optimize user flows.

• Showcase your proficiency with design tools (Figma, Adobe Creative Cloud) and collaboration platforms (Jira, Productboard), illustrating how these tools facilitate your design process and team collaboration.

• Highlight your ability to translate complex customer pain points and business requirements into intuitive and scalable design solutions.

📝 Enhancement Note: The portfolio requirements are critical for this role. Candidates should prepare case studies that not only display visual design skills but also showcase a deep understanding of the user-centered design process, data-informed decision-making, and the ability to articulate impact and ROI.

💵 Compensation & Benefits

Salary Range: CAD $100,000 - $120,000 annually. This range is competitive for a Product Designer with 3-5 years of experience in the Canadian market, reflecting the demand for skilled UX/UI professionals in the SaaS sector.

Benefits:

• Fully remote work flexibility across Canada, with optional hybrid opportunities available.

• Competitive salary package.

• Performance-driven and collaborative work culture that fosters innovation and growth.

• Flexible paid time off (PTO) to support work-life balance.

• Comprehensive wellness benefits, including an annual wellness stipend.

• RRSP program with company contribution matching.

• Employee Stock Purchase Program.

• Access to professional development resources, including training and learning opportunities.

• Opportunity to work on impactful SaaS products used by thousands of businesses worldwide.

Working Hours: A standard 40-hour work week is expected, with flexibility to accommodate remote work and collaboration across different time zones within Canada. Overtime may be required during critical project phases.

📝 Enhancement Note: The salary range provided is specific to the Canadian market and the experience level. The benefits package is comprehensive, emphasizing work-life balance, professional development, and financial well-being, which are attractive to experienced professionals in the tech industry.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology (SaaS) for Field Service Professionals.

The partner company operates in the Software as a Service (SaaS) sector, providing solutions for field service professionals. This industry is characterized by rapid innovation, a focus on efficiency and automation, and a need for highly functional, user-friendly interfaces that can be used in demanding field environments.

Company Size: Undisclosed, but the description implies a growing company with established products and a global reach ("thousands of businesses worldwide"). The emphasis on "product-led growth" and "design culture evolution" suggests a dynamic, potentially mid-stage to growth-stage company.

Founded: Undisclosed. The company's focus on evolving its design practice and impacting product direction suggests a mature product offering with opportunities for further strategic design input.

Team Structure:

• The Product Design team is likely integrated within product development, working closely with Product Managers, Developers, and Researchers.

• This role involves collaboration with cross-functional teams, indicating a matrixed or agile team structure.

Methodology:

• User-centered design principles are paramount.

• Data-driven decision-making, incorporating analytics, customer feedback, and A/B testing.

• Agile development methodologies are likely employed, requiring iterative design and close collaboration.

• Design system thinking to ensure scalability and consistency.

Company Website: [Jobgether Partner Company Website - To be provided by hiring company]

📝 Enhancement Note: While the specific partner company is not named, the description provides strong clues about its operational environment. Candidates should prepare to discuss how they operate within SaaS product development lifecycles, contribute to design systems, and use data to inform their work.

📈 Career & Growth Analysis

Operations Career Level: Mid-Level Product Designer. This role is suitable for professionals with 3-5 years of experience, indicating a need for demonstrated expertise and the ability to work with some autonomy, but also within established team structures and processes.

Reporting Structure: The role involves close collaboration with Product Managers and Developers. The reporting structure likely places the Product Designer under a Head of Product, Design Lead, or Senior Product Manager, with opportunities to influence product strategy.

Operations Impact: The Product Designer will have a direct impact on the usability, adoption, and overall success of SaaS products used by thousands of businesses. By simplifying daily operations for field service professionals, the designs will contribute to customer satisfaction, retention, and ultimately, revenue growth. The role also influences the company's design culture and best practices.

Growth Opportunities:

• Specialization: Deepen expertise in UX/UI for SaaS, mobile design, or potentially AI/ML-driven experiences.

• Leadership: Opportunity to mentor junior designers, lead design initiatives for specific product areas, and contribute to the evolution of design processes and standards.

• Strategic Influence: Play a key role in shaping product roadmaps and design strategy through user research and data-driven insights.

• Cross-functional Advancement: Develop strong collaboration skills that can lead to roles with broader product management responsibilities or team leadership.

📝 Enhancement Note: This role offers clear growth paths within product design, moving from a mid-level contributor to a more senior or specialized position. The emphasis on impacting product direction and design culture is a significant draw for ambitious designers.

🌐 Work Environment

Office Type: Fully Remote (Canada). This role offers significant flexibility, allowing designers to work from any location within Canada. Optional hybrid opportunities may exist, suggesting a distributed team model with potential co-working spaces or occasional in-person meetups.

Office Location(s): Canada-wide. The company supports remote work across all Canadian provinces and territories. Specific office locations for hybrid work are not detailed but would likely be in major tech hubs if available.

Workspace Context:

• Collaborative Environment: Despite being remote, the culture emphasizes collaboration through regular design reviews, workshops, and cross-functional discussions.

• Tools & Technology: Access to modern design and collaboration tools (Figma, Adobe Creative Cloud, Jira, Productboard) is essential for effective remote work and project execution.

• Team Interaction: Opportunities for regular interaction with product managers, developers, researchers, and other designers through virtual meetings, chat platforms, and project management software.

Work Schedule: A standard 40-hour work week is expected, with flexibility in daily scheduling to accommodate personal needs and cross-timezone collaboration within Canada. Adherence to project deadlines and availability for key meetings are crucial.

📝 Enhancement Note: The fully remote nature is a key selling point. Candidates should highlight their ability to thrive in a remote setting, maintain strong communication, and actively participate in virtual collaboration.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess qualifications and experience alignment.

• Portfolio Presentation: A dedicated session where you present selected case studies from your portfolio, explaining your process, design decisions, and impact. Be prepared to discuss challenges and how you overcame them.

• Technical/Design Challenge: You may be given a design exercise (e.g., a take-home challenge or a live design critique) to evaluate your problem-solving skills, design thinking, and proficiency with design tools.

• Cross-functional Interviews: Conversations with Product Managers, Developers, and potentially other Designers to assess collaboration skills, communication, and cultural fit.

• Final Interview: A discussion with leadership (e.g., Head of Product or Design Lead) to evaluate strategic thinking, alignment with company values, and long-term potential.

Portfolio Review Tips:

• Curate Wisely: Select 3-5 of your strongest projects that best represent your skills for this specific role (SaaS, mobile/web, user-centered design).

• Tell a Story: For each project, clearly outline the problem, your role, the process, key decisions, and measurable results. Use visuals effectively.

• Highlight Process: Showcase your design thinking, research methodologies, and how you iterated based on feedback and data.

• Quantify Impact: Whenever possible, include metrics or data that demonstrate the success of your designs (e.g., improved conversion rates, increased user satisfaction, reduced task completion time).

• Tool Proficiency: Be ready to discuss your experience with Figma, Adobe Creative Cloud, Jira, and Productboard.

Challenge Preparation:

• Understand the Context: If given a challenge, ensure you fully grasp the problem statement and target user.

• Define Scope: Clearly define the scope of your solution and any assumptions you are making.

• Demonstrate Process: Show your thought process, even if you can't complete the entire solution within the allotted time. Sketching, wireframing, and outlining key interaction flows are valuable.

• Articulate Rationale: Be prepared to explain the reasoning behind your design choices.

📝 Enhancement Note: The interview process is designed to assess both design craft and strategic thinking. Candidates should prepare to not only showcase their design work but also their ability to collaborate, communicate, and contribute to product strategy in a remote, agile environment.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for UI/UX design, prototyping, and collaborative design sessions. Expect to use its advanced features for component creation, auto layout, and design system management.

• Adobe Creative Cloud: Likely used for graphic design, image editing, and potentially motion design elements (e.g., Photoshop, Illustrator, After Effects).

• Jira: For project management, task tracking, and collaboration with development teams. Understanding Jira workflows and bug tracking is beneficial.

• Productboard (or similar): For product roadmap planning, feature prioritization, and consolidating customer feedback. Experience with tools that bridge design and product management is highly valued.

Analytics & Reporting:

• Google Analytics, Mixpanel, Amplitude, or similar: Proficiency in using product analytics tools to understand user behavior, track feature adoption, and identify areas for design improvement is crucial.

• Data Visualization Tools (e.g., Tableau, Power BI): While not explicitly mentioned, familiarity with visualizing data to present insights to stakeholders can be an advantage.

CRM & Automation:

• While not directly a design tool, understanding how design impacts CRM data (e.g., lead generation forms) or automation workflows can be beneficial. Awareness of common SaaS CRM platforms (e.g., Salesforce, HubSpot) is a plus.

• Prototyping Tools: Beyond Figma, tools like InVision, Sketch, or Adobe XD might be used for specific prototyping needs.

📝 Enhancement Note: A strong grasp of Figma and familiarity with Productboard are key indicators of a candidate's readiness for this role. Experience with product analytics tools is also highly valued for a data-informed design approach.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving the needs of field service professionals through intuitive and efficient design.

• Collaboration: Fostering an environment of open communication and teamwork across design, product, and engineering disciplines, especially within a remote setting.

• Innovation & Experimentation: Encouraging the exploration of new ideas, technologies (like AI/ML), and design approaches to continuously improve products.

• Data-Driven Decision Making: Utilizing analytics, user feedback, and testing to inform design choices and measure impact.

• Continuous Improvement: A proactive approach to refining products, processes, and the design practice itself.

Collaboration Style:

• Cross-functional Integration: Working seamlessly with Product Managers to define requirements and roadmaps, and with Developers to ensure feasibility and high-quality implementation.

• Feedback Culture: Actively participating in design reviews, providing constructive feedback, and being open to receiving it to enhance designs.

• Knowledge Sharing: A willingness to share best practices, learnings, and insights with colleagues to elevate the entire design team and product development effort.

📝 Enhancement Note: The culture emphasizes a blend of user advocacy, collaborative problem-solving, and data-driven iteration, all within a remote-first framework. Candidates should align their responses and portfolio examples with these values.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for Diverse Field Service Needs: Understanding and catering to the unique operational challenges and environments of various field service professionals.

• Balancing User Needs with Business Goals: Effectively translating user pain points and product vision into designs that also drive business objectives and product-led growth.

• Maintaining Consistency in a Remote Environment: Ensuring seamless collaboration and design consistency across distributed teams and evolving product lines.

• Navigating Rapid Technological Advancements: Keeping pace with new design tools, methodologies, and emerging technologies like AI/ML to enhance user experiences.

Learning & Development Opportunities:

• Skill Advancement: Opportunities to deepen expertise in specific areas of UX/UI, such as mobile-first design, interaction design patterns, or accessibility standards.

• Industry Exposure: Potential to learn about the home services or broader field service industries, gaining valuable domain knowledge.

• Mentorship: Opportunities to learn from senior designers or product leaders, and to mentor junior team members.

• Tool & Technology Adoption: Exposure to and training on new design tools and emerging technologies, including AI/ML applications in design.

📝 Enhancement Note: This role presents opportunities to tackle complex design problems within a specific B2B SaaS niche, while also offering growth through skill development and potential leadership within a forward-thinking design team.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you used user research or data analytics to significantly improve a product's user experience. What was the outcome?" (Focus on your process, the data used, and measurable impact.)

• "How would you approach designing a new feature for a field service mobile app that needs to be intuitive for users with varying tech-savviness?" (Demonstrate user-centered thinking, consideration of constraints, and iterative design.)

Company & Culture Questions:

• "What interests you about designing for field service professionals and the SaaS industry?" (Showcase your research into the company's domain and your passion for solving real-world business problems.)

• "How do you approach collaboration with product managers and developers in a remote setting?" (Emphasize communication tools, feedback loops, and proactive engagement.)

Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, clearly articulate the problem, your role, the process, key decisions, and quantifiable results.

• Show, Don't Just Tell: Use high-fidelity mockups, prototypes, and user flow diagrams to illustrate your design solutions.

• Explain Your 'Why': Be prepared to defend your design decisions with clear rationale, referencing user needs, business goals, and design principles.

• Highlight Collaboration: Mention specific instances of working with cross-functional teams and how feedback was incorporated.

• Be Concise: Aim for clarity and impact, respecting the time allocated for your presentation.

📝 Enhancement Note: Candidates should prepare to discuss their design process in detail, demonstrate their ability to use data and research, and articulate how their skills align with the company's specific industry and remote work culture.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application through the provided link on Jobgether.

• Tailor your Resume: Highlight experience in SaaS, mobile/web design, user-centered methodologies, and proficiency with Figma, Adobe Creative Cloud, Jira, and Productboard. Quantify achievements where possible.

• Curate Your Portfolio: Select 3-5 strong case studies demonstrating your product design process, problem-solving skills, and impact. Ensure it showcases both web and mobile design expertise.

• Prepare Your Presentation: Practice presenting your portfolio case studies, focusing on storytelling, clear articulation of your process, and measurable outcomes.

• Research the Industry: Familiarize yourself with the challenges and opportunities within the field service SaaS sector to better understand the user base and business context.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.