Diseñador UX/UI

📍 Job Overview

Job Title: Diseñador UX/UI

Company: Tech And Solve

Location: Medellín, Antioquia, Colombia

Job Type: Full-time

Category: UX/UI Design, Product Design Operations

Date Posted: June 01, 2026

Experience Level: 5-10 Years

Remote Status: Hybrid

🚀 Role Summary

• Drive the end-to-end design process for digital products, from conceptualization to high-fidelity execution, ensuring a user-centric approach.

• Conduct in-depth user research, including interviews, usability testing, and A/B testing, to inform design decisions and validate solutions.

• Facilitate collaborative workshops such as Design Thinking and Design Sprints, fostering co-creation with clients and internal teams.

• Define scalable information architecture and design systems to ensure consistency and maintainability across product portfolios.

• Mentor and guide junior and semi-senior designers, contributing to the growth and development of the design team.

📝 Enhancement Note: The role of "Diseñador UX/UI" at Tech And Solve is framed as a senior position requiring significant experience in digital product design. The responsibilities suggest a blend of hands-on design work, strategic thinking in information architecture and design systems, and leadership in mentoring. The company's focus on custom software development for retail, finance, and services implies a need for adaptable design solutions across diverse business contexts. This role is crucial for translating business requirements into intuitive and effective user experiences, directly impacting product adoption and customer satisfaction, thus aligning with GTM operations by enhancing product market fit.

📈 Primary Responsibilities

• Design comprehensive user flows, wireframes, interactive prototypes, and high-fidelity UI mockups for digital products.

• Execute user research methodologies, including user interviews, usability testing, A/B testing, persona development, and journey mapping.

• Facilitate Design Thinking workshops, co-creation sessions, and Design Sprints with cross-functional teams and clients to drive innovation and alignment.

• Define and document scalable information architecture, ensuring logical navigation and content organization.

• Develop and maintain robust design systems to ensure visual consistency, brand integrity, and efficient design handoffs.

• Collaborate closely with Product Managers, developers, and business stakeholders to translate requirements into user-centered design solutions.

• Present design proposals and project updates effectively to executive-level stakeholders.

• Mentor and provide guidance to junior and semi-senior UX/UI designers, fostering their professional growth and skill development.

• Contribute to the continuous improvement of design processes and methodologies within the team.

• Stay abreast of emerging UX/UI trends, tools, and best practices to drive innovation and enhance product quality.

📝 Enhancement Note: The responsibilities extend beyond basic design tasks to encompass strategic elements like information architecture, design systems, and innovation facilitation. The emphasis on presenting to executives and mentoring junior designers indicates a senior-level contribution expected in influencing product strategy and team development, crucial for operational efficiency in product delivery.

🎓 Skills & Qualifications

Education:

• Bachelor's degree in Industrial Design, Graphic Design, Interaction Design, Engineering, or a related field.

• Postgraduate degrees or certifications in UX Design, Human-Centered Design (HCD), or Product Management are highly desirable. Experience:

• Minimum of 5 years of professional experience in digital product design, specifically focusing on UX/UI.

• Proven experience working within Agile development environments, including Scrum and/or Kanban methodologies.

• Demonstrated experience facilitating Design Sprints or innovation workshops. Required Skills:

• Expertise in UX/UI design principles and best practices for digital products.

• Proficiency in creating user flows, wireframes, interactive prototypes, and high-fidelity UI designs.

• Strong command of user research methodologies (interviews, usability testing, A/B testing, personas, journey maps).

• Experience in defining information architecture and scalable design systems.

• Skill in facilitating Design Thinking, co-creation, and Design Sprints.

• Excellent communication and presentation skills, with the ability to articulate design decisions to technical and non-technical stakeholders, including executive leadership.

• Experience collaborating with Product Managers, developers, and business units.

• Familiarity with Agile methodologies (Scrum, Kanban). Preferred Skills:

• Experience in the financial sector.

• Experience with Human-Centered Design (HCD) principles.

• Knowledge of Product Management best practices.

• Experience mentoring junior designers.

📝 Enhancement Note: The requirements clearly delineate a senior UX/UI role, emphasizing not only design execution but also strategic contributions through research, facilitation, and system design. The inclusion of "Design Systems" and "Information Architecture" points towards a need for scalability and long-term product vision, aligning with operational efficiency in design. The preference for financial sector experience suggests a need for understanding complex regulatory and user needs within that domain.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing documented case studies of digital product design projects.

• Case studies must clearly illustrate the design process, from initial research and ideation to final execution and iteration.

• Demonstrate the impact of design decisions through quantifiable results, such as improvements in user engagement, conversion rates, or task completion times.

• Showcase experience in defining and implementing information architecture strategies for complex digital products.

• Include examples of scalable design systems developed and maintained to ensure product consistency. Process Documentation:

• Evidence of experience in conducting and documenting user research, including findings from interviews, usability tests, and A/B tests.

• Documentation of workshop facilitation, such as Design Thinking sessions or Design Sprints, highlighting collaborative outcomes and strategic alignment achieved.

• Examples of how design decisions were made based on user feedback, data analysis, and business objectives.

• Documentation of iterative design processes, showing how feedback was incorporated to refine solutions.

📝 Enhancement Note: The explicit requirement for a portfolio with documented case studies that include process, decisions, and impact is critical for a senior design role. This indicates that Tech And Solve values a structured, data-driven approach to design, where the candidate can demonstrate not just aesthetic skills but also strategic thinking and quantifiable contributions to product success. This aligns with operations by ensuring design work is tied to business outcomes and can be predictably scaled.

💵 Compensation & Benefits

Salary Range:

• To be agreed upon (A convenir)

• Based on market research for Senior UX/UI Designers in Medellín, Colombia, with 5-10 years of experience, the estimated monthly salary range is between COP 6,000,000 and COP 10,000,000. This range accounts for the hybrid work arrangement, the demand for specialized skills in UX/UI and product design, and the company's focus on custom software development for various industries. Benefits:

• Flexible schedule: Allows for better work-life integration, supporting efficient task management and personal well-being.

• Reduced working day: Offers increased personal time, potentially boosting productivity and reducing burnout.

• Partial vacations (enjoy them when you wish): Provides autonomy and flexibility in managing personal time off.

• BYOD (Bring Your Own Device): Offers flexibility in chosen hardware, potentially improving personal comfort and productivity.

• Birthday half-day: A small but appreciated perk that recognizes employee milestones.

• Two family days per year: Supports work-life balance and strengthens family relationships.

• 100% payment of sick leave: Provides financial security and peace of mind during illness.

• English language benefits: Supports professional development and enhances communication capabilities for international clients.

• Gym benefits: Promotes employee health and well-being.

• Life and health insurance policies: Offers comprehensive security and peace of mind for employees and their families. Working Hours:

• Full-time employment with a flexible schedule and a reduced working day, indicating a focus on output and work-life balance rather than strict adherence to traditional hours. The effective work week is likely around 32-36 hours, with the expectation of completing core responsibilities effectively.

📝 Enhancement Note: The salary is not explicitly stated, but the provided benefits package is robust and emphasizes work-life balance and employee well-being. The "A convenir" salary suggests negotiation based on experience and skills. The estimated salary range for a senior role in Medellín is provided as a benchmark. The flexible and reduced working hours are significant perks that contribute to a positive operational environment for the designer.

🎯 Team & Company Context

🏢 Company Culture

Industry: Software Development, Technology Services, Custom Software Solutions. Tech And Solve serves clients in the retail, financial, and services sectors, indicating a need for versatile design solutions that can adapt to diverse industry-specific user needs and regulatory environments.

Company Size: The description implies a growing company with a collaborative team structure, likely between 50-250 employees, allowing for both close-knit teamwork and opportunities for individual impact.

Founded: While the founding date isn't specified, the company's focus on "making things happen" and "progress" suggests a forward-thinking, innovation-driven ethos.

Team Structure:

• The UX/UI team likely consists of designers with varying levels of experience, including junior, semi-senior, and this senior role, reporting to a design lead or product management head.

• The role requires close collaboration with Product Managers, developers, and business stakeholders, indicating a cross-functional, integrated product development approach.

• The company culture emphasizes genuine desire for others to progress, collaborative and inclusive construction, and exceeding expectations through simple, valuable solutions. Methodology:

• Design Thinking, co-creation, and Design Sprints are actively used, indicating a strong emphasis on user-centric problem-solving and collaborative ideation.

• Agile methodologies (Scrum, Kanban) are integral to the development process, requiring designers to be adaptable and responsive.

• Data-driven decision-making is implied through the need for user research, A/B testing, and measuring impact.

Company Website: https://www.techandsolve.com/

📝 Enhancement Note: Tech And Solve's culture is explicitly described as collaborative, inclusive, and focused on progress and exceeding expectations. This suggests an environment where designers are empowered to innovate and contribute strategically. The company's industry focus means designers must be adept at understanding complex business needs and translating them into user-friendly digital solutions.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Senior UX/UI Designer, requiring a minimum of 5 years of experience. It involves not only hands-on design but also strategic input, mentorship of junior team members, and executive-level presentation. This level signifies a significant contribution to product strategy and design operations.

Reporting Structure: The designer will likely report to a Design Lead, Head of Product, or a similar senior management role within the product development team. They will collaborate closely with Product Managers and development teams.

Operations Impact: The UX/UI designer's impact is critical for the success of Tech And Solve's custom software solutions. By ensuring intuitive and effective user experiences, they directly influence customer adoption, satisfaction, retention, and ultimately, the revenue generated from these solutions. Their work bridges the gap between business objectives and user needs, optimizing the product's market fit and operational efficiency.

Growth Opportunities:

• Leadership Path: Progression to a Lead UX/UI Designer, Design Manager, or Head of Design role, overseeing larger teams and strategic design initiatives.

• Specialization: Deepening expertise in specific areas such as UX research, design systems, product strategy, or HCD.

• Cross-functional Advancement: Opportunities to move into Product Management or related strategic roles due to a strong understanding of user needs and product development cycles.

• Mentorship & Training: Formal opportunities to mentor junior designers and potentially lead training sessions on design methodologies and tools.

• Industry Exposure: Working with diverse clients in finance, retail, and services provides broad industry knowledge and adaptability.

📝 Enhancement Note: The career path for a Senior UX/UI Designer at Tech And Solve offers significant growth potential, moving beyond execution to strategic leadership and mentorship. The emphasis on impact through user experience directly ties design operations to business performance, making it a crucial role for revenue generation and client retention.

🌐 Work Environment

Office Type: The role is described as Hybrid, suggesting a mix of remote work and in-office presence. This typically allows for focused individual work at home and collaborative sessions, team meetings, and client interactions at the office.

Office Location(s): Medellín, Antioquia, Colombia. This location will serve as the primary hub for in-office work, offering a dynamic environment for collaboration and team engagement.

Workspace Context:

• The hybrid model promotes flexibility, allowing designers to optimize their work environment for different tasks—deep work at home, collaborative problem-solving and team synergy at the office.

• Access to necessary design tools and technologies will be provided, supporting efficient workflow and creative output.

• Opportunities for in-person interaction with colleagues (developers, PMs, other designers) will foster strong team dynamics, knowledge sharing, and a cohesive company culture. Work Schedule:

• Flexible hours and a reduced working day are offered, emphasizing a results-oriented approach. Designers are expected to manage their time effectively to meet project deadlines and collaborate with team members across different time zones or working hours.

📝 Enhancement Note: The hybrid work environment combined with flexible and reduced working hours suggests a modern, employee-centric approach. This setup is designed to maximize productivity and well-being, allowing designers the autonomy to manage their schedules while ensuring sufficient collaboration and team integration.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your CV and portfolio by the recruitment team to assess suitability against the core requirements.

• Technical Interview: This stage will likely involve a deep dive into your UX/UI expertise, design process, and problem-solving skills. Expect questions about your methodology, tool proficiency, and how you approach complex design challenges.

• Portfolio Presentation & Case Study: You will be asked to present one or more case studies from your portfolio, detailing your process, design decisions, and the impact of your work. This is a critical part of the evaluation.

• Team/Hiring Manager Interview: A discussion focused on cultural fit, collaboration style, and your approach to mentoring and leadership. This interview will assess how well you align with Tech And Solve's values and team dynamics.

• Executive/Final Interview: Potentially a meeting with senior leadership to discuss strategic alignment and overall fit for the company's vision.

Portfolio Review Tips:

• Curate Selectively: Choose 2-3 of your strongest, most relevant case studies that showcase your end-to-end design process, problem-solving abilities, and demonstrable impact.

• Structure Your Narrative: For each case study, clearly outline: the problem, your role, the process (research, ideation, design, testing), key decisions made, challenges overcome, and the measurable outcomes or impact.

• Highlight Process & Rationale: Emphasize why you made certain design decisions. Explain the research and data that informed your choices.

• Quantify Impact: Whenever possible, use metrics (e.g., conversion rates, user satisfaction scores, task completion times) to demonstrate the success of your designs.

• Showcase Versatility: If possible, include projects that demonstrate experience across different industries or platforms.

• Tool Proficiency: Briefly mention the tools and technologies used in each project where relevant.

Challenge Preparation:

• Be prepared for a potential design challenge or a hypothetical scenario during the interview process. This might involve analyzing a brief, sketching out initial concepts, or discussing how you would approach a specific problem.

• Focus on articulating your thought process clearly, demonstrating your ability to think critically and apply UX/UI principles under pressure.

• Practice presenting your ideas concisely and persuasively, as if you were in a Design Sprint or presenting to a client.

📝 Enhancement Note: The application process is designed to thoroughly evaluate a candidate's technical skills, strategic thinking, collaboration abilities, and cultural fit. The emphasis on portfolio presentation and case studies highlights the company's need for designers who can clearly articulate their value and demonstrate tangible results.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma, Sketch, Adobe XD, InVision (for collaboration and prototyping).

• User Research & Testing: UserTesting.com, Maze, Lookback, Google Forms/SurveyMonkey (for surveys and feedback collection).

• Wireframing: Balsamiq, Axure RP.

• Collaboration & Project Management: Jira, Confluence, Asana, Trello.

Analytics & Reporting:

• Google Analytics, Adobe Analytics (for website and product usage data).

• Hotjar, FullStory (for user behavior analytics and heatmaps).

• Tableau, Power BI (for data visualization and dashboard creation, though less common for direct UX/UI unless focused on analytics). CRM & Automation:

• While not direct UX/UI tools, familiarity with CRM systems like Salesforce or HubSpot, and marketing automation platforms, can be beneficial for understanding customer journeys and business context.

📝 Enhancement Note: While the job description doesn't explicitly list tools, the responsibilities strongly imply proficiency in industry-standard design and prototyping software like Figma and Sketch. Experience with user research platforms and Agile project management tools is also highly probable, given the nature of the role and company.

👥 Team Culture & Values

Operations Values:

• Progress & Ingenuity: A genuine drive to use technology and creativity to solve problems and create progress, making life easier for clients and users.

• Collaborative & Inclusive Construction: A strong belief in teamwork, where diverse perspectives are valued, and solutions are built together.

• Exceeding Expectations: A commitment to going above and beyond, constantly striving to deliver exceptional results and surprise stakeholders.

• Exploration for Simple, Valuable Solutions: An investigative approach to finding elegant, straightforward solutions that deliver significant value.

Collaboration Style:

• Cross-functional Integration: Designers work closely with Product Managers, developers, and business units, requiring strong communication and a shared understanding of goals.

• Workshop Facilitation: Active participation in and facilitation of workshops (Design Thinking, Design Sprints) to foster shared understanding and co-create solutions.

• Mentorship and Knowledge Sharing: A culture where senior members mentor junior colleagues, and knowledge is shared openly to elevate the entire team's capabilities.

• Feedback-Driven: An environment that encourages constructive feedback as a means of continuous improvement for both individuals and products.

📝 Enhancement Note: The company's values are central to its identity as "Solvers." A candidate's ability to embody these values—particularly collaboration, innovation, and a drive for progress—will be key to their success and integration into the team.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Constraints: Effectively translating complex client requirements and business objectives into user-friendly designs while managing technical limitations and project timelines.

• Designing for Diverse Industries: Adapting design approaches and solutions to meet the unique needs and regulatory landscapes of sectors like finance, retail, and services.

• Maintaining Design Consistency Across Projects: Ensuring a cohesive user experience and brand identity across multiple custom-developed products for various clients.

• Mentoring and Upskilling: Effectively guiding junior designers while continuing to develop personal skills and stay ahead of industry trends.

Learning & Development Opportunities:

• Advanced UX/UI Techniques: Opportunities to deepen expertise in areas like advanced interaction design, UX research methodologies, or accessibility standards.

• Product Management Acumen: Gaining insights into product strategy, roadmap planning, and market analysis through close collaboration with Product Managers.

• Industry-Specific Knowledge: Developing a deeper understanding of the financial, retail, and service sectors through client projects.

• Leadership Skills: Developing mentoring, presentation, and facilitation skills that can lead to team leadership roles.

• Certifications & Training: Potential support for postgraduate studies or certifications in relevant fields like HCD or Product Management.

📝 Enhancement Note: The challenges presented are typical for senior designers in a custom software development environment, requiring adaptability and strategic problem-solving. The growth opportunities are robust, offering clear paths for career advancement and skill enhancement within the operations and product development spheres.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance conflicting stakeholder needs with user requirements. How did you approach it, and what was the outcome?" (Focus on your negotiation, research, and decision-making process.)

• "Walk us through a complex digital product you designed from scratch. What was the problem, your process, the key decisions you made, and the impact?" (Prepare a detailed case study presentation.)

• "How do you define and implement a design system? What are the key components, and how do you ensure its adoption and maintenance?" (Demonstrate your understanding of scalable design operations.)

• "Imagine you're tasked with improving user engagement for a financial app. What would be your first steps, and what research methods would you employ?" (Showcase your problem-solving approach and UX research expertise.) Company & Culture Questions:

• "What do you know about Tech And Solve and our approach to custom software development?" (Research the company website and any available case studies.)

• "How do you embody our core values of progress, collaboration, and exceeding expectations in your daily work?" (Provide specific examples from your experience.)

• "How do you approach mentoring junior designers and contributing to a team's growth?" (Highlight your leadership and collaborative style.) Portfolio Presentation Strategy:

• Storytelling: Frame your case studies as compelling narratives, highlighting the challenges, your journey, and the resolution.

• Visual Clarity: Ensure your slides are clean, well-organized, and visually represent your design skills. Use mockups effectively.

• Focus on Impact: Clearly articulate the business and user outcomes achieved. Quantify whenever possible.

• Process Explanation: Be ready to explain why you made certain design choices, linking them back to research and strategic goals.

• Interactive Elements: If possible, showcase interactive prototypes to demonstrate the user experience.

📝 Enhancement Note: Interview preparation should heavily focus on demonstrating a structured, data-driven design process, strong communication skills, and a cultural fit with Tech And Solve's values. The portfolio presentation is a critical component, requiring a clear and impactful narrative about your contributions.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided application link.

• Tailor Your Resume: Highlight your 5+ years of experience in UX/UI design, product design, and Agile environments. Emphasize keywords like "Design Thinking," "Design Sprints," "Information Architecture," "Design Systems," and any relevant industry experience (financial, retail).

• Curate Your Portfolio: Select 2-3 of your strongest case studies that showcase your end-to-end design process, problem-solving skills, and measurable impact. Ensure they clearly document your process, decisions, and outcomes.

• Prepare Your Narrative: Practice presenting your portfolio case studies, focusing on storytelling, clear articulation of your process, and quantifiable results. Be ready to discuss your approach to user research, design systems, and collaboration.

• Research Tech And Solve: Understand their company culture, values, and the industries they serve. Prepare to discuss how your skills and experience align with their mission and how you can contribute to their success.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.