Director of Product & Strategy, CXM Flex at Quadient

📍 Job Overview

Job Title: Director of Product & Strategy, CXM Flex

Company: Quadient

Location: London, England, United Kingdom / Boston, MA, USA

Job Type: Full-time

Category: Product Management / Strategy (with strong Revenue Operations and GTM implications)

Date Posted: 2026-09-11

Experience Level: 10+ years

Remote Status: Hybrid

🚀 Role Summary

Lead the strategic vision, roadmap, and product outcomes for Quadient's on-premise, self-hosted, and managed service Inspire portfolio (CXM Flex).
Drive modernization initiatives for a mature enterprise platform, balancing sustainment of the current install base with enabling cloud migration paths.
Translate complex enterprise customer requirements, including stringent security, data sovereignty, and regulatory residency needs, into differentiated product capabilities.
Develop and execute a multi-year strategy that includes the integration of AI-enabled capabilities within on-premise and hybrid deployment models.
Own product P&L accountability, managing financial outcomes and contributing to overall company cloud transition goals.

📝 Enhancement Note: While the title is "Director of Product & Strategy," the core responsibilities and emphasis on enterprise customer requirements, migration paths to SaaS, and managing a mature platform with significant operational and security implications strongly align with Revenue Operations and GTM strategy roles. The ability to influence product development based on customer needs, drive adoption, and manage the financial health of a product line are key GTM/RevOps competencies.

📈 Primary Responsibilities

Define and articulate the long-term product vision and multi-year strategy for Quadient's on-premise and customer-hosted Inspire portfolio (CXM Flex).
Own the product roadmap, prioritizing investments in sustaining the existing install base, modernizing the platform, and facilitating migration to CXM SaaS (Evolve).
Translate demanding enterprise customer requirements (e.g., security, data sovereignty, regulatory residency, air-gapped environments, FIPS/FedRAMP-adjacent expectations) into actionable product capabilities and features.
Develop the strategy and roadmap for AI-enabled capabilities within on-premise and hybrid deployments, ensuring compliance and data residency are maintained.
Monitor competitive landscapes within the on-premise CCM/CXM market and position Quadient for sustained leadership and differentiation.
Represent Quadient's on-premise CXM strategy externally to strategic customers, partners, and industry analysts, acting as a key subject matter expert.
Lead product P&L management, ensuring financial accountability for the portfolio's performance, including revenue, net revenue retention (NRR), and renewal rates.
Partner closely with R&D leadership to ensure a predictable release cadence, high product quality, and a robust upgrade path for customers on long-running production versions.
Drive platform modernization efforts such as containerization, modern APIs, identity and SSO enhancements, observability, and AI integration patterns suitable for on-premise and hybrid environments.
Define and operationalize the migration narrative, tooling, and support structures to assist on-premise customers in transitioning to CXM SaaS at their own pace.
Establish and enforce strong product management practices, including backward compatibility, clear deprecation policies, and long-term support commitments.
Integrate customer insights from Customer Success, Professional Services, and Support teams into product prioritization and development cycles.
Collaborate with Sales, Product Marketing Management (PMM), and Customer Success to develop clear product positioning, competitive enablement materials, and high-confidence renewal strategies.
Support enterprise sales engagements, strategic account expansions, and major RFP processes that require an on-premise or hybrid deployment option.
Enhance Quadient's standing in analyst evaluations for CCM and CXM categories, particularly for regulated and sovereignty-sensitive market segments.

📝 Enhancement Note: The emphasis on "Product P&L management," "Protect and grow on-premise ARR, NRR, and renewal rates," and "Partner with Sales, PMM, and Customer Success to deliver clear positioning, competitive enablement, and high-confidence renewal motions" directly points to revenue generation and growth responsibilities, making this role highly relevant to operations professionals focused on GTM strategy and revenue enablement.

🎓 Skills & Qualifications

Education:

Bachelor's degree in Computer Science, Engineering, Business, or a related field. A Master's degree or MBA is preferred. Experience:
12-15+ years of progressive product management experience in enterprise software or SaaS environments.
Minimum of 7 years in a leadership capacity, managing and developing product management teams.
Proven track record of successfully managing the product lifecycle of a mature on-premise or self-hosted enterprise platform, including versioning, deprecation strategies, and long-term support commitments.
Demonstrated success in guiding product lines and customer bases through significant cloud migration initiatives without disrupting strategic accounts.
Experience in highly regulated industries such as financial services, insurance, healthcare, or government is strongly preferred. Required Skills:
Deep expertise in Customer Communications Management (CCM) and Customer Experience Management (CXM) domains, enterprise content management, document composition, or adjacent regulated communications fields.
Strong technical fluency with enterprise architecture principles, modern API strategies, identity and access management (IAM), and various deployment topologies (on-premise, private cloud, hybrid).
Proficient understanding of enterprise-level security and compliance requirements, including concepts like data sovereignty, regulatory residency, FIPS, and FedRAMP-adjacent expectations.
Exceptional executive communication, presentation, and stakeholder leadership skills, with the ability to influence at all levels of an organization.
Strategic thinking and ability to translate complex market needs into clear, actionable product visions and roadmaps.
Financial acumen and experience with P&L management, including understanding key SaaS metrics like ARR, NRR, and renewal rates.
Proven ability to lead and mentor a team of product managers, fostering a high-performance and collaborative environment. Preferred Skills:
Experience with containerization technologies (e.g., Docker, Kubernetes) and microservices architectures.
Familiarity with AI/ML integration patterns and their application in enterprise software, particularly concerning data privacy and regulatory compliance.
Knowledge of business process automation and workflow orchestration within enterprise communication systems.
Experience working with global teams and understanding diverse market needs.
Familiarity with Agile development methodologies and product management frameworks.

📝 Enhancement Note: The requirement for "Strong technical fluency with enterprise architecture, APIs, identity, deployment topologies (on-prem, private cloud, hybrid), and security/compliance requirements" and "Track record of successfully guiding customers and product lines through cloud migration without disrupting strategic accounts" are critical for operations roles focused on system architecture, process integration, and customer adoption strategies.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

Demonstrated ability to define and manage product roadmaps that balance sustaining existing revenue streams with strategic modernization and migration efforts.
Evidence of successfully translating complex, often conflicting, customer requirements (e.g., security, sovereignty, compliance) into concrete product features and capabilities.
Case studies showcasing leadership in migrating enterprise software products and customer bases towards cloud or hybrid models while maintaining customer satisfaction and revenue.
Examples of managing the product lifecycle for mature, on-premise enterprise platforms, including strategic deprecation planning, versioning, and long-term support strategies.
Portfolios that highlight experience in P&L management for a product line, demonstrating an understanding of revenue generation, cost management, and financial forecasting within enterprise software. Process Documentation:
Documentation outlining strategies for managing product roadmaps, including prioritization frameworks, stakeholder alignment processes, and mechanisms for incorporating feedback from R&D, Sales, and Customer Success.
Examples of process flows for translating customer requirements and market analysis into product specifications and development backlogs, with a focus on security and regulatory compliance.
Workflows demonstrating how to manage the end-of-life process for enterprise software features or products, including communication plans, migration support, and end-user impact mitigation.
Process documentation for developing and executing cloud migration strategies for enterprise software, detailing phases, risk mitigation, and customer enablement.
Frameworks for financial modeling and P&L management of a product line, including revenue forecasting, cost analysis, and key performance indicator (KPI) tracking.

📝 Enhancement Note: For this role, a portfolio should not only showcase product strategy but also the operational execution and GTM enablement required to support a mature on-premise product and drive migration. This includes demonstrating how product decisions impact revenue, customer success, and sales enablement.

💵 Compensation & Benefits

Salary Range:

Based on the provided data, the estimated annual salary range for this role is USD $258,800 to $388,200. This estimate is derived from the provided salary data points and represents a competitive offering for a Director-level Product & Strategy role in enterprise software, considering the significant leadership, strategic, and financial responsibilities. Regional adjustments would apply if the role is based in London, UK, where salaries for comparable positions might differ due to local market rates and cost of living. For London, a typical range for a Director of Product in enterprise software could be £150,000 - £220,000 GBP annually, reflecting a conversion of the USD range and local market data. Benefits:
Flexible Work: Hybrid work model enabling a balance between remote work and in-office collaboration.
Endless Learning: Access to a global, 24/7 online learning platform for continuous professional development.
Inclusive Community: Participation in Empowered Communities and engagement with the company's Philanthropy program.
Comprehensive Rewards: Competitive Total Rewards package including wellness programs, work/life balance support, and a generous employee referral scheme.
Caring for Wellbeing: Complimentary employee assistance program offering mental health support.
Global Opportunities: Potential for international collaboration and exposure across Quadient's global operations.

Working Hours:

Standard full-time hours, likely 40 hours per week, with the flexibility offered by the hybrid work model. Expected availability for key meetings and strategic discussions across different time zones, particularly between London and Boston.

📝 Enhancement Note: The salary range provided is in USD. For the London location, a conversion and local market adjustment are necessary. A typical range for a Director of Product in London's tech sector, with comparable experience and responsibilities, would be approximately £150,000 - £220,000 GBP annually. This estimate is based on current market data for senior product leadership roles in enterprise software in major UK tech hubs.

🎯 Team & Company Context

🏢 Company Culture

Industry: Software (Customer Communications Management - CCM, Customer Experience Management - CXM, Digital Transformation, Business Process Automation). Quadient operates within the competitive landscape of enterprise software, focusing on enabling secure and sustainable business connections through digital and physical channels.

Company Size: Quadient is a global company with a significant employee base, indicating a structured yet dynamic environment with opportunities for cross-functional collaboration and career advancement. The "Smart Work" approach suggests a culture that values both productivity and employee well-being.

Founded: Quadient was founded in 2001 (as Neopost, rebranding to Quadient in 2017). This history provides a foundation of experience in its core markets, with a clear strategic shift towards digital transformation and customer experience solutions.

Team Structure:

The role reports to the SVP of Product, indicating a senior position within the product organization.
This Director will lead a "small, focused Product Management team," suggesting a lean, high-impact unit responsible for the CXM Flex portfolio.
Close partnership is expected with R&D, Customer Success, Professional Services, and Sales teams, highlighting a highly collaborative, cross-functional operating model.
The emphasis on supporting enterprise customers implies interaction with dedicated account teams and strategic client stakeholders. Methodology:
Data Analysis & Insights: The role requires leveraging data from customer usage, market trends, competitive analysis, and financial performance to inform product strategy and roadmap decisions.
Workflow Planning & Optimization: A core function involves defining and optimizing product development workflows, release cadences, and migration strategies to enhance efficiency and customer value.
Automation & Efficiency Practices: The product itself is an automation platform, and the strategy will involve integrating AI-enabled capabilities and modernizing platform architecture (e.g., containerization, APIs) to drive operational efficiency for Quadient and its customers.

Company Website: [Quadient Company URL]

📝 Enhancement Note: The company's focus on "digital transformation and growth journey," "operational efficiency," and "secure and sustainable automation processes" directly aligns with the operational improvements sought by GTM and RevOps professionals. The emphasis on "connections" and "customer experiences" further underscores the strategic importance of product management in driving business outcomes.

📈 Career & Growth Analysis

Operations Career Level: This role is at a senior leadership level within Product Management, with significant strategic and financial oversight. It sits at the intersection of managing a mature, critical product line and driving its evolution and migration. For operations professionals, this represents a chance to influence product strategy that directly impacts revenue, customer retention, and market position.

Reporting Structure: The Director reports to the SVP of Product, placing them high within the product organization. This position requires strong collaboration with leaders in Engineering (R&D Lead), Sales, Marketing, and Customer Success, offering broad exposure to different facets of the business.

Operations Impact: The Director's work directly influences the financial health (ARR, NRR, P&L) of a key product portfolio, impacting Quadient's overall revenue growth and its strategic transition towards cloud solutions. Success in this role means securing a critical enterprise customer base, driving adoption of modern capabilities, and facilitating smoother transitions to newer platforms, all of which are core to GTM and revenue operations objectives.

Growth Opportunities:

Strategic Leadership: Opportunity to shape the future of a significant product line, influencing market strategy and technological direction.
Cloud Migration Expertise: Deepen expertise in managing complex cloud migration strategies for enterprise clients, a highly valuable skill in today's market.
AI Integration: Gain hands-on experience in defining and implementing AI capabilities within enterprise software, particularly in regulated environments.
Team Development: Lead and mentor a product management team, fostering talent and driving high performance in product strategy execution.
Executive Visibility: Regular interaction with senior leadership (SVP Product, potentially C-suite) and strategic customers, offering significant professional visibility and networking opportunities.
Industry Recognition: Opportunity to represent Quadient at industry events and in analyst reports, building personal brand and thought leadership in CCM/CXM.

📝 Enhancement Note: This role is crucial for operations professionals looking to bridge product strategy with revenue generation. The ability to manage product P&L and drive migration strategies directly impacts revenue growth and customer lifetime value, core metrics for any operations leader.

🌐 Work Environment

Office Type: Hybrid work model, combining remote flexibility with in-office collaboration. This suggests a modern approach to work that balances individual focus time with team synergy and in-person engagement.

Office Location(s): The role is open to London, England, UK, and Boston, MA, USA. This indicates a global company with established operational hubs in key markets, facilitating collaboration across different regions.

Workspace Context:

Collaborative Environment: The hybrid model and emphasis on cross-functional partnerships (R&D, CS, Sales) foster a collaborative workspace, both virtually and in designated office areas.
Operations Tools & Technology: While specific tools aren't detailed, a Director of Product in enterprise software would typically have access to robust project management, collaboration, and potentially specialized product development platforms. The role also involves defining strategies for platform modernization, suggesting an environment that values technological advancement.
Team Interaction: Opportunities for regular interaction with direct reports, peers, and senior leaders through planned meetings, workshops, and informal discussions, both in-person and remotely.

Work Schedule:

Standard full-time hours (approx. 40 hours/week) are expected, with flexibility inherent in the hybrid model. However, given the global nature of the role and client base, some flexibility to accommodate meetings across different time zones (e.g., US East Coast and UK) will likely be required.

📝 Enhancement Note: The hybrid work environment is a key factor for operations professionals, impacting daily routines, team collaboration dynamics, and the need for effective remote management and communication tools.

📄 Application & Portfolio Review Process

Interview Process:

Initial Screening: Likely a review of CV and cover letter by HR or a Talent Acquisition specialist, focusing on core qualifications and experience.
Hiring Manager Interview: A discussion with the SVP of Product to assess strategic thinking, leadership experience, and overall fit for the role and team.
Cross-Functional Interviews: Meetings with key stakeholders from R&D, Sales, Marketing, and Customer Success to evaluate collaboration skills, technical understanding, and ability to influence across departments.
Product Strategy Case Study/Presentation: Candidates may be asked to prepare and present a strategic analysis of a given product scenario, a roadmap proposal, or a response to a competitive challenge, demonstrating their approach to product strategy, market analysis, and stakeholder communication.
Team Interviews: Potentially meet with direct reports or peers to assess leadership style and team dynamics.
Final Round: May involve C-suite or senior leadership for final approval.

Portfolio Review Tips:

Focus on Impact: Showcase quantifiable achievements. For this role, highlight how your product strategies and roadmap decisions directly impacted revenue (ARR, NRR), customer retention, migration success rates, or market share.
Strategic Narrative: Clearly articulate the "why" behind your product decisions. Explain the market context, customer needs, and business objectives that drove your strategy and roadmap.
On-Premise & Migration Expertise: Include specific examples of managing mature on-premise platforms, detailing challenges faced (e.g., technical debt, customer resistance to change) and how you successfully navigated them, particularly in driving cloud migration.
Technical Acumen: Demonstrate your understanding of enterprise architecture, APIs, security, and deployment topologies. Explain how these technical considerations informed your product strategy.
P&L Management: If possible, present examples of how you managed product financials, including revenue forecasting, cost optimization, and driving profitable growth for a product line.
Leadership Examples: Include examples of how you led, mentored, and developed product management teams, fostering collaboration and high performance.

Challenge Preparation:

Strategic Case Study: Be prepared to analyze a product or market scenario, identify key challenges, and propose a strategic product roadmap and go-to-market approach. Focus on balancing sustaining existing revenue with future growth.
Migration Strategy: Anticipate questions about how to manage customer migrations from on-premise to SaaS, including overcoming technical hurdles, addressing customer concerns, and ensuring a smooth transition.
AI Integration: Prepare to discuss how AI can be integrated into enterprise software like CXM Flex, considering data privacy, security, and regulatory compliance.
Stakeholder Management: Practice articulating complex product strategies and technical concepts to diverse audiences (technical teams, sales, executives, customers).

📝 Enhancement Note: For operations professionals, the portfolio review is a critical opportunity to demonstrate how product strategy translates into tangible revenue outcomes and operational efficiency improvements. Highlighting experience in P&L management and GTM enablement will be key differentiators.

🛠 Tools & Technology Stack

Primary Tools:

Product Management Platforms: Tools like Jira, Confluence, Aha!, Productboard for roadmap planning, backlog management, and documentation.
Collaboration Suites: Microsoft 365 (Teams, SharePoint), Google Workspace for communication, document sharing, and project coordination.
CRM Systems: Salesforce or similar for understanding customer data, sales pipelines, and customer success interactions.
Analytics & Business Intelligence Tools: Tableau, Power BI, Looker, or internal BI tools for analyzing product performance, customer adoption, and financial metrics.
Enterprise Architecture & API Management Tools: Familiarity with concepts and potentially tools related to API gateways, service meshes, and microservices orchestration.
Containerization & Orchestration: Knowledge of Docker, Kubernetes, and related technologies for modernizing on-premise deployments.
Security & Compliance Tools: Awareness of tools and processes related to vulnerability scanning, access control, and regulatory compliance reporting.

Analytics & Reporting:

Proficiency in leveraging data to drive product decisions, including analyzing usage patterns, feature adoption, customer churn, and revenue metrics.
Experience with setting up and monitoring key performance indicators (KPIs) for product success, customer satisfaction, and financial health. CRM & Automation:
Understanding of how CRM systems integrate with product platforms and how automation can streamline customer communication, sales processes, and support workflows.
Familiarity with enterprise-level integration patterns and technologies that connect disparate systems.

📝 Enhancement Note: While the specific stack isn't detailed, the role's responsibilities imply a need for strong analytical capabilities and familiarity with modern enterprise software development and deployment technologies, including those related to cloud, APIs, and AI.

👥 Team Culture & Values

Operations Values:

Empowerment: Encouraging autonomy and ownership within the product team and cross-functional partners to drive innovation and decision-making.
Passion: A drive to create exceptional customer experiences and deliver impactful solutions that solve complex business challenges.
Inspiration: Fostering a creative and forward-thinking environment that encourages new ideas and approaches to product development and market challenges.
Community: Building strong, collaborative relationships within the team, across departments, and with customers, emphasizing mutual support and shared goals.
Data-Driven Decision Making: A commitment to using data and analytics to inform product strategy, prioritize initiatives, and measure success.
Customer-Centricity: Placing the needs and success of enterprise customers at the forefront of all product development and strategic planning.
Efficiency & Optimization: A focus on improving internal processes, product performance, and customer workflows through automation and strategic modernization.

Collaboration Style:

Cross-Functional Integration: A highly collaborative style is essential, requiring seamless partnership with R&D, Sales, Marketing, Customer Success, and Support to ensure alignment and successful product delivery and adoption.
Process Review & Feedback: Openness to continuous feedback loops and iterative process improvements, encouraging constructive dialogue to enhance product quality and team effectiveness.
Knowledge Sharing: A culture that promotes sharing best practices, market insights, and technical knowledge across teams to foster collective learning and problem-solving.
Strategic Alignment: Ensuring that all team efforts are aligned with Quadient's broader business objectives and the specific strategic goals of the CXM Flex portfolio.

📝 Enhancement Note: The emphasis on "Empowerment, Passion, Inspiration and Community" and the "EPIC. Together." slogan suggest a culture that values individual contribution within a team-oriented framework. For operations professionals, this translates to a collaborative environment where process improvements and efficiency gains are likely to be well-received.

⚡ Challenges & Growth Opportunities

Challenges:

Modernizing a Mature Platform: Balancing the need to sustain a large, critical on-premise install base with the imperative to modernize its technology stack and architecture for future relevance and efficiency.
Driving Cloud Migration: Persuading and enabling long-standing enterprise customers to migrate from on-premise solutions to SaaS offerings, often involving complex technical, security, and change management hurdles.
Meeting Stringent Enterprise Requirements: Continuously adapting the product to meet evolving and demanding security, data sovereignty, and regulatory compliance needs of large enterprises in sectors like finance and healthcare.
Competitive Landscape: Navigating a competitive CCM/CXM market where established players and emerging solutions vie for market share, requiring continuous differentiation and strategic positioning.
AI Integration in Regulated Environments: Defining and implementing AI capabilities that are compliant with strict data residency and privacy regulations, a significant technical and strategic challenge.
Team Leadership: Leading a small, focused team to deliver on ambitious goals, ensuring high performance and continuous skill development.

Learning & Development Opportunities:

Advanced Product Strategy: Deepen expertise in strategic product planning, roadmap development, and P&L management for complex enterprise software.
Cloud Migration & Hybrid Architectures: Gain extensive experience in managing and executing large-scale enterprise cloud migration strategies and hybrid deployment models.
AI & Machine Learning in Enterprise: Develop a strong understanding of how to strategically integrate AI/ML into enterprise software products, particularly within regulated industries.
Leadership & People Management: Enhance leadership skills through managing a product team, developing talent, and influencing cross-functional stakeholders.
Industry Specialization: Become a recognized expert in the CCM/CXM domain, particularly for regulated and sovereign markets.
Industry Conferences & Certifications: Potential to attend industry events and pursue relevant certifications in product management, cloud technologies, or specific compliance standards.

📝 Enhancement Note: The challenges inherent in this role, particularly around modernization and migration, are directly relevant to operations professionals focused on process optimization, system upgrades, and driving digital transformation initiatives.

💡 Interview Preparation

Strategy Questions:

"How would you define the long-term product vision for an on-premise platform with significant enterprise adoption, while also facilitating a migration to SaaS?" (Prepare to discuss balancing sustainment and evolution, market analysis, and customer segmentation).
"Describe your approach to translating complex security, data sovereignty, and regulatory requirements into product features and a roadmap. Provide an example." (Focus on process for requirement gathering, prioritization, and cross-functional collaboration with Legal/Compliance/R&D).
"How would you approach managing the P&L for a mature product line that is also undergoing modernization and migration? What key metrics would you track, and how would you ensure profitability?" (Prepare to discuss ARR, NRR, renewal rates, cost management, and investment allocation).
"What are the key considerations for integrating AI capabilities into an on-premise enterprise solution, particularly concerning data privacy and compliance?" (Discuss data governance, AI models, ethical considerations, and phased implementation). Company & Culture Questions:
"Based on your understanding of Quadient's focus on digital transformation and customer experience, how would you ensure the CXM Flex product strategy aligns with these broader company goals?" (Research Quadient's mission, values, and recent strategic initiatives).
"How do you foster collaboration between Product Management, R&D, Sales, and Customer Success, especially when managing a product with both on-premise and cloud components?" (Share experiences with cross-functional team dynamics and communication strategies).
"Describe a time you had to influence senior leadership or a key stakeholder to adopt your product strategy. What was the outcome?" (Focus on communication, data-backed arguments, and negotiation skills). Portfolio Presentation Strategy:
Structure: Organize your portfolio around key themes: Strategic Vision & Roadmap, Product Lifecycle Management (especially on-premise), Cloud Migration Successes, P&L Management, and Team Leadership.
Quantify Impact: For each case study, clearly state the business problem, your strategic solution, the actions taken, and the quantifiable results (e.g., % increase in NRR, % of customers migrated, reduction in support tickets, revenue growth).
Tell a Story: Frame your experience as a narrative. Explain the challenges, your thought process, the execution, and the lessons learned.
Demonstrate Technical Fluency: Be prepared to discuss the technical underpinnings of your product decisions, especially concerning enterprise architecture, APIs, and security.
Tailor to Quadient: Research Quadient's specific products (Inspire Suite, CXM Flex, CXM SaaS) and tailor your examples to demonstrate relevant experience and understanding of their market.

📝 Enhancement Note: For operations professionals, emphasizing how product strategy translates into revenue growth, operational efficiency, and successful adoption is crucial. Focus on metrics and processes that demonstrate GTM enablement and revenue impact.

📌 Application Steps

To apply for this operations-aligned product and strategy position:

Submit your application through the provided link on jobs.smartrecruiters.com.
Portfolio Customization: Curate your professional portfolio to highlight specific examples of managing on-premise enterprise software, driving cloud migration strategies, P&L management for a product line, and translating complex regulatory requirements into product features.
Resume Optimization: Ensure your resume clearly articulates 12-15+ years of product management experience, with at least 7 years in leadership. Use keywords such as CCM, CXM, enterprise software, on-premise, cloud migration, P&L, strategy, roadmap, and regulatory compliance. Quantify achievements wherever possible.
Interview Preparation: Practice articulating your strategic approach to product management, leadership philosophy, and your understanding of Quadient's business. Prepare detailed examples for behavioral questions and be ready to present your portfolio with a focus on impact and GTM enablement.
Company Research: Thoroughly research Quadient, its product offerings (especially CXM Flex and its SaaS counterpart), its market position, and its stated values (Empowerment, Passion, Inspiration, Community). Understand their "Smart Work" approach and how it applies to hybrid roles.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Director of Product & Strategy, CXM Flex