Director of Product & Strategy, CXM Flex at Quadient

📍 Job Overview

Job Title: Director of Product & Strategy, CXM Flex

Company: Quadient

Location: London, England, United Kingdom

Job Type: Full-time

Category: Product Management / Strategy (Customer Experience Management)

Date Posted: September 11, 2026

Experience Level: 10+ years

Remote Status: Hybrid

🚀 Role Summary

Owns the product vision, strategy, and roadmap for Quadient's on-premise and customer-hosted Inspire portfolio (CXM Flex), a critical component for enterprise clients with stringent security and data sovereignty needs.
Leads a focused Product Management team, driving platform modernization initiatives and enabling AI-enabled capabilities within on-premise and hybrid deployment models.
Develops and executes multi-year strategies balancing the needs of a mature install base with the transition towards cloud-based solutions (CXM SaaS).
Acts as a key liaison, representing the on-premise CXM strategy to strategic customers, partners, and industry analysts, reinforcing Quadient's leadership in regulated communication sectors.

📝 Enhancement Note: This role is deeply rooted in product strategy and leadership within a niche but critical segment of the Customer Communications Management (CCM) and Customer Experience Management (CXM) market. The emphasis on "on-premise," "self-hosted," and "managed service" indicates a focus on enterprise-grade solutions that often serve highly regulated industries, requiring a nuanced understanding of security, data sovereignty, and long-term platform stewardship. The "Flex" in CXM Flex likely refers to the flexibility offered by these deployment models.

📈 Primary Responsibilities

Define and articulate the long-term product vision and strategy for the on-premise and customer-hosted Inspire portfolio, aligning with Quadient's broader digital transformation goals.
Develop and manage a comprehensive multi-year product roadmap that strategically balances sustaining current enterprise customer needs with modernizing the platform and facilitating migration paths to CXM SaaS.
Translate complex enterprise customer requirements, including data sovereignty, regulatory residency, air-gapped environments, and FIPS/FedRAMP-adjacent expectations, into actionable product capabilities and differentiators.
Define the product positioning and roadmap for incorporating AI-enabled capabilities into on-premise and hybrid deployments, ensuring compliance and data residency are maintained.
Monitor competitive landscapes within the on-premise CCM/CXM market, identifying opportunities to strengthen Quadient's competitive position and market leadership.
Represent Quadient's on-premise CXM strategy and product offerings to key external stakeholders, including strategic customers, partners, and industry analysts.
Lead product P&L management for the CXM Flex portfolio, ensuring financial accountability and driving profitable growth.
Drive platform modernization efforts, including containerization, modern APIs, identity and SSO enhancements, observability, and AI integration patterns, applicable to both on-premise and hybrid environments.
Establish and enforce robust product management practices for backward compatibility, deprecation policies, and long-term support commitments crucial for enterprise on-premise solutions.
Integrate feedback and insights from Customer Success, Professional Services, and Support teams into product prioritization and development cycles.
Collaborate closely with Sales, Product Marketing Management (PMM), and Customer Success to develop clear product positioning, competitive enablement materials, and robust renewal strategies.
Support enterprise sales engagements, strategic account expansions, and complex RFP processes that necessitate on-premise or hybrid deployment options.
Strengthen Quadient's position in industry analyst evaluations, particularly within the CCM and CXM categories for regulated and sovereignty-sensitive market segments.

📝 Enhancement Note: The responsibilities highlight a dual focus: managing a mature, mission-critical on-premise product line while simultaneously strategizing for its evolution and integration with cloud offerings. This requires a deep understanding of enterprise software lifecycles, customer migration strategies, and the ability to influence cross-functional teams (R&D, Sales, CS) to support these objectives. The P&L ownership is a significant indicator of the strategic importance and business impact expected from this role.

🎓 Skills & Qualifications

Education: Bachelor's degree in Computer Science, Engineering, Business, or a related field. Master's degree or MBA is preferred.

Experience:

12-15+ years of progressive product management experience within the enterprise software or SaaS industry.
Minimum of 7 years directly leading and managing Product Managers, demonstrating strong team leadership and development capabilities.
Proven experience managing the entire product lifecycle of a mature on-premise or self-hosted enterprise platform, including successful strategies for versioning, deprecation, and long-term support commitments.
Deep expertise in Customer Communications Management (CCM), Customer Experience Management (CXM), enterprise content management, document composition, or adjacent regulated communication domains. Required Skills:
Product Strategy & Vision: Ability to define and communicate a compelling long-term product vision and multi-year strategy.
Product Roadmap Development: Expertise in creating and managing detailed product roadmaps, prioritizing features, and aligning them with business objectives and customer needs.
Enterprise Software Lifecycle Management: Proven ability to manage mature on-premise or self-hosted platforms, including versioning, deprecation, and long-term support strategies.
Technical Fluency: Strong understanding of enterprise architecture, modern APIs, identity management (SSO), containerization, observability, and various deployment topologies (on-premise, private cloud, hybrid).
Cloud Migration Strategy: Demonstrated success in guiding product lines and customers through cloud migration transitions without disrupting strategic accounts.
Cross-functional Leadership: Exceptional ability to lead, influence, and collaborate with R&D, Customer Success, Professional Services, Sales, and Marketing teams.
Executive Communication: Superior presentation, verbal, and written communication skills, with the ability to engage effectively with senior leadership, customers, and industry analysts.
Financial Acumen: Experience with Product P&L management, understanding financial metrics, and driving profitable product outcomes.
Market Analysis: Ability to analyze competitive landscapes and market dynamics to inform product strategy and positioning.
Team Leadership & Mentorship: Proven experience in hiring, developing, and mentoring product management professionals.

Preferred Skills:

Experience in highly regulated industries such as financial services, insurance, healthcare, or government, with a strong understanding of their unique compliance and operational requirements.
Familiarity with AI/ML integration patterns and their application within enterprise communication platforms, particularly concerning data residency and compliance.
Experience with analyst relations and contributing to successful analyst evaluations (e.g., Gartner, Forrester).
Knowledge of specific security and compliance frameworks like FIPS or FedRAMP.

📝 Enhancement Note: The required experience level and specific domain expertise (CCM/CXM, on-premise platforms) indicate a senior-level product leadership role. The emphasis on managing mature platforms alongside cloud migration suggests a need for strategic thinking that balances legacy stewardship with future-forward innovation. Technical fluency in enterprise architecture and deployment models is critical for understanding customer environments and guiding modernization efforts.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

Showcase a proven ability to define and execute product strategy for complex enterprise software, with clear articulation of the product vision, market analysis, and competitive positioning.
Demonstrate a track record of developing and managing detailed product roadmaps, including prioritization frameworks, feature definition, and release planning, with examples of successful product launches or enhancements.
Provide case studies or examples of managing the lifecycle of a mature on-premise or self-hosted enterprise platform, highlighting strategies for versioning, backward compatibility, and long-term customer support.
Illustrate experience in translating intricate customer requirements (e.g., data sovereignty, security, regulatory compliance) into differentiated product capabilities, with examples of how these requirements were addressed.
Include evidence of leading product teams, including team structure, mentorship approaches, and examples of developing product management talent. Process Documentation:
Detail the methodology used for product lifecycle management, from ideation and requirements gathering through development, launch, and end-of-life planning for on-premise solutions.
Document the process for defining and operationalizing product modernization initiatives, such as containerization, API strategy, and AI integration, within the context of hybrid and on-premise environments.
Outline the approach to developing and executing cloud migration strategies and tooling for on-premise customers, demonstrating how customer transitions were managed to minimize disruption and maximize value.
Describe the framework for integrating feedback from customer-facing teams (Customer Success, Support, Professional Services) into the product development and prioritization process, ensuring customer needs are central.
Showcase the process for managing product P&L, including revenue forecasting, cost management, and financial performance tracking for a software portfolio.

📝 Enhancement Note: For a Director-level product role, the portfolio should demonstrate strategic thinking, leadership, and a deep understanding of enterprise software lifecycle management, particularly for on-premise solutions. Emphasis should be placed on tangible outcomes, strategic planning, and the ability to manage complex product transitions, such as cloud migrations, while maintaining strong relationships with a critical install base.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a Director of Product & Strategy in London with 12-15+ years of experience in enterprise software, the estimated salary range is £120,000 - £170,000 per annum. This range accounts for the seniority, strategic impact, and leadership responsibilities of the role, as well as the cost of living and compensation standards in the London market for specialized tech leadership positions.

Benefits:

Flexible Work: Hybrid work model offering a balance between remote and in-office collaboration.
Continuous Learning: Access to a global, 24/7 online learning platform for professional development and skill enhancement.
Community Engagement: Opportunities to participate in company-led Empowered Communities and a Philanthropy program.
Comprehensive Total Rewards: Competitive compensation package including health and wellness benefits, work-life balance support, and a generous employee referral scheme.
Wellbeing Support: Complimentary employee assistance program providing access to mental health and counseling services.
Pension Scheme: Standard company pension contributions as per UK employment law.
Annual Leave: Generous paid time off allowance, typically starting at 25 days plus public holidays.

Working Hours: Standard full-time working hours are approximately 40 hours per week. The hybrid work model provides flexibility in scheduling, allowing for a blend of focused work and collaborative sessions.

📝 Enhancement Note: The salary estimate is based on research of comparable Director-level Product Management roles in London, considering the specific industry (enterprise software, CXM) and required experience. Benefits are detailed as provided in the job description, with additional standard UK benefits like pension and annual leave assumed.

🎯 Team & Company Context

🏢 Company Culture

Industry: Software (Customer Communications Management / Customer Experience Management) - Quadient operates in the digital transformation and business automation space, focusing on secure and sustainable communication solutions. The company's expertise lies in helping businesses manage customer interactions across digital and physical channels, with a particular strength in regulated industries.

Company Size: Quadient is a large enterprise, indicated by its global presence and the nature of its enterprise software offerings. This means opportunities for structured career progression and exposure to complex, large-scale projects.

Founded: Quadient was founded in 2009 (as Neopost) and rebranded to Quadient in 2019. This history suggests a company with established market presence and a commitment to innovation and evolution within its sector.

Team Structure:

The Director of Product & Strategy, CXM Flex will lead a "small, focused Product Management team." This implies a lean, high-impact group responsible for a specific product suite.
This role reports to the SVP of Product, indicating a senior position within the product organization with direct access to executive leadership.
Close collaboration is expected with R&D, Customer Success, Professional Services, and Sales teams, underscoring a highly cross-functional operating environment. Methodology:
Data-Driven Product Development: The role requires translating complex customer requirements and market dynamics into product strategies, suggesting a data-informed approach to decision-making.
Platform Modernization: A key focus is driving modernization initiatives (containerization, APIs, AI) for an on-premise platform, indicating a methodical and phased approach to technological evolution.
Customer-Centricity: The emphasis on sustaining an install base and enabling migration paths highlights a strong focus on customer needs, retention, and successful transitions.
Agile Development Principles: While not explicitly stated, the partnership with R&D and focus on predictable release cadences suggest an adoption of agile or hybrid agile methodologies within product development.

Company Website: https://www.quadient.com/

📝 Enhancement Note: The company context emphasizes Quadient's position as a significant player in enterprise software for customer communications, particularly for regulated sectors. The "CXM Flex" portfolio is a strategic asset, serving a critical segment that requires specialized handling of security and data sovereignty. The culture appears to be one that values innovation, connection, and people-first principles, as highlighted in the additional information.

📈 Career & Growth Analysis

Operations Career Level: This role represents a senior leadership position within Product Management, specifically focused on a strategic product line. It's a Director-level role, implying significant responsibility for product vision, strategy, roadmap execution, and financial outcomes. The scope includes managing a team and influencing broader organizational strategies, particularly concerning cloud migration and AI adoption for a key enterprise segment.

Reporting Structure: The Director reports directly to the SVP of Product. This structure provides visibility to top-level product strategy and decision-making, offering opportunities to influence company-wide product direction. The role also involves leading a small team of Product Managers, establishing a direct leadership reporting line.

Operations Impact: The impact of this role is substantial. It directly influences the revenue and retention of a "strategically important install base" of enterprise customers. By successfully modernizing the CXM Flex platform and enabling customer migrations to CXM SaaS, this role contributes significantly to Quadient's overall cloud transition goals and its long-term competitiveness in the CXM market. The P&L ownership further solidifies its direct impact on financial performance.

Growth Opportunities:

Strategic Leadership Expansion: Potential to expand leadership scope to encompass broader product portfolios or strategic initiatives within Quadient's digital transformation efforts.
Cross-Functional Leadership: Opportunities to deepen influence across R&D, Sales, Marketing, and Customer Success, potentially leading to broader GTM strategy roles or executive product leadership.
Specialization in Regulated Tech: Deepen expertise in regulated industries and complex enterprise software, becoming a recognized authority in secure, compliant customer communications.
Mentorship and Team Development: Continue to develop and mentor Product Management talent, building high-performing teams that drive product success.
Influence on Cloud Strategy: Play a pivotal role in shaping the company's hybrid and cloud strategies, contributing to Quadient's evolution in the SaaS landscape.

📝 Enhancement Note: This role offers a clear path for growth into broader product leadership positions or specialized strategic roles, particularly for individuals passionate about enterprise software for regulated industries. The blend of managing mature systems and driving future innovation provides a unique and valuable career development opportunity.

🌐 Work Environment

Office Type: The job description specifies a "Hybrid" work model, indicating a blend of remote and in-office work. This suggests a dynamic environment where employees are expected to collaborate both virtually and in person, fostering a sense of community and team cohesion.

Office Location(s): The primary location is London, England, United Kingdom. This implies access to a major business hub with a vibrant tech ecosystem. Specific office details are not provided, but London offers excellent connectivity and amenities.

Workspace Context:

Collaborative Environment: The hybrid model is designed to foster "connection, collaboration, and innovation," suggesting that in-office days are geared towards team meetings, brainstorming sessions, and relationship-building.
Technology & Tools: As a Director of Product & Strategy, access to robust product management tools, analytics platforms, and communication software is expected to support strategic planning, roadmap development, and cross-functional collaboration.
Team Interaction: Opportunities for regular interaction with the Product Management team, R&D leads, Customer Success managers, and Sales representatives are integral to the role, facilitating knowledge sharing and alignment.

Work Schedule: Standard full-time hours (approx. 40 hours/week) apply, but the hybrid arrangement offers flexibility in how and where these hours are worked, balancing individual productivity needs with team collaboration requirements.

📝 Enhancement Note: The emphasis on "Smart Work" at Quadient suggests a deliberate approach to balancing flexibility with the need for in-person connection, particularly for strategic roles like this one. The London location offers a strong professional network and access to talent.

📄 Application & Portfolio Review Process

Interview Process:

Initial Screening: A preliminary call with a recruiter to assess basic qualifications, experience, and alignment with the role's core requirements and Quadient's culture.
Hiring Manager Interview: An in-depth discussion with the SVP of Product (hiring manager) focusing on strategic thinking, product vision, leadership experience, and domain expertise in CCM/CXM and enterprise on-premise solutions.
Team & Cross-Functional Interviews: Meetings with key stakeholders from R&D, Customer Success, Sales, and potentially other Product Managers. These sessions will assess collaboration style, ability to influence, and understanding of cross-functional dependencies.
Product Strategy Case Study/Presentation: Candidates will likely be asked to present a strategic analysis or roadmap proposal related to a given scenario (e.g., modernizing an on-premise platform, planning a cloud migration path). This assesses strategic thinking, problem-solving, and presentation skills.
Executive Interview: A final interview with senior leadership (potentially VP or C-level) to evaluate overall fit, strategic alignment, and leadership potential within the broader organization.

Portfolio Review Tips:

Strategic Depth: Highlight your ability to define and execute product strategy. Showcase market analysis, competitive positioning, and how you translated business goals into product initiatives.
Lifecycle Management Expertise: Present examples of managing the full product lifecycle for enterprise software, with a specific focus on on-premise or self-hosted platforms. Detail your approach to versioning, backward compatibility, and long-term support.
Cloud Migration Experience: Clearly articulate your experience in guiding product lines and customers through cloud migrations. Detail the strategies, challenges, and outcomes.
Leadership & Team Development: Provide examples of leading and mentoring Product Management teams. Showcase your approach to team structure, talent development, and fostering a high-performing culture.
Technical Acumen: Be prepared to discuss your understanding of enterprise architecture, APIs, deployment topologies, and security/compliance requirements relevant to on-premise and hybrid solutions.
Quantifiable Results: Wherever possible, use metrics to demonstrate the impact of your work – e.g., ARR growth, NRR improvements, successful migration rates, customer satisfaction scores.

Challenge Preparation:

Strategic Thinking: Prepare to discuss your approach to defining product vision, strategy, and roadmaps for mature enterprise platforms facing modernization and cloud transition.
Problem-Solving: Anticipate questions about how you would address challenges like customer data sovereignty, regulatory compliance in hybrid environments, or balancing investment between sustaining legacy and developing new capabilities.
Stakeholder Management: Practice articulating how you would collaborate with R&D, Sales, Customer Success, and senior leadership to achieve product goals.
Industry Knowledge: Refresh your understanding of the CCM/CXM market, key competitors, emerging trends (like AI in communications), and the specific needs of regulated industries.

📝 Enhancement Note: The interview process for a senior Director role will be rigorous, focusing heavily on strategic thinking, leadership capabilities, and proven experience in managing complex product portfolios, particularly those with on-premise components transitioning to cloud. A well-curated portfolio that demonstrates these skills is essential.

🛠 Tools & Technology Stack

Primary Tools:

Product Management Platforms: Jira, Confluence, Aha!, Productboard, or similar tools for roadmap planning, backlog management, requirements documentation, and release tracking.
Analytics & Reporting: Tools for analyzing product usage, customer behavior, and business performance. This could include tools like Tableau, Power BI, Looker, or specific enterprise analytics suites.
CRM Systems: Salesforce or similar CRM for understanding customer segments, sales pipeline, and customer success interactions.
Collaboration Tools: Microsoft Teams, Slack, Zoom for daily communication, virtual meetings, and cross-functional collaboration.

Analytics & Reporting:

Business Intelligence Tools: Platforms for creating dashboards and reports to monitor key product metrics, P&L performance, and market trends.
Customer Data Platforms (CDP) / Analytics Suites: Tools to consolidate and analyze customer interaction data across various touchpoints, informing product decisions.
Financial Reporting Tools: For managing and analyzing the Product P&L.

CRM & Automation:

CRM: Salesforce (or similar) for sales and customer lifecycle management.
Marketing Automation: Potentially used for understanding customer engagement and go-to-market strategies.
Integration Platforms: Understanding of how enterprise software integrates with other systems is crucial, so familiarity with integration concepts and potentially iPaaS solutions would be beneficial.

📝 Enhancement Note: While specific tools are not listed, the role's nature implies proficiency with standard enterprise-grade product management, analytics, and collaboration software. The emphasis on enterprise architecture and hybrid deployments suggests a need for understanding how various systems connect and operate within complex IT environments.

👥 Team Culture & Values

Operations Values:

Empowerment: Encouraging autonomy and ownership within the product team, enabling Product Managers to drive their areas of responsibility effectively.
Passion: Fostering a deep commitment to understanding customer needs and developing innovative solutions that solve critical business challenges in the CXM space.
Inspiration: Cultivating an environment where new ideas are welcomed, and team members are motivated to push boundaries in platform modernization and AI integration.
Community: Building a strong sense of team and collaboration, ensuring that product development is a collective effort involving input from all relevant departments.
Data-Driven Decision Making: Emphasizing the use of data, analytics, and customer insights to inform product strategy, roadmap prioritization, and feature development.
Efficiency & Optimization: A core value will be the drive to optimize processes, improve platform performance, and deliver efficient solutions for enterprise customers, especially in regulated environments.

Collaboration Style:

Cross-Functional Integration: The role necessitates a highly collaborative style, working closely with R&D to ensure technical feasibility and delivery, Sales to understand market needs and support deal closures, and Customer Success to ensure customer satisfaction and retention.
Transparent Communication: Open and honest communication is key, particularly when discussing product roadmaps, deprecation plans, and migration strategies with both internal teams and external customers.
Feedback-Oriented: A culture of continuous feedback, where constructive criticism is welcomed to refine product strategies, improve processes, and enhance team performance.
Strategic Alignment: Ensuring that all cross-functional efforts are aligned with the overarching product vision and business objectives for the CXM Flex portfolio.

📝 Enhancement Note: Quadient's stated values (Empowerment, Passion, Inspiration, Community) are directly applicable to this role. The emphasis on "Smart Work" and "Be yourself at Quadient" suggests a culture that values individual contributions within a supportive, collaborative framework.

⚡ Challenges & Growth Opportunities

Challenges:

Balancing Legacy and Modernization: Effectively managing the needs of a mature, on-premise install base while driving modernization and migration to cloud services requires careful strategic planning and execution. This involves managing customer expectations regarding support, upgrades, and new feature availability for both environments.
Complex Customer Requirements: Addressing the stringent security, data sovereignty, and regulatory compliance demands of enterprise clients in sectors like finance, insurance, and healthcare within on-premise and hybrid architectures.
AI Integration in Regulated Environments: Defining and implementing AI capabilities in a way that respects data residency, compliance, and security protocols for on-premise deployments.
Driving Cloud Migration Adoption: Encouraging and facilitating the migration of strategic enterprise customers from on-premise solutions to CXM SaaS at their own pace, ensuring a smooth transition and continued value.
Team Leadership and Development: Leading a small, focused product management team, ensuring their growth, alignment, and effectiveness in a complex product environment.

Learning & Development Opportunities:

Deepening CXM/CCM Expertise: Gaining unparalleled insight into the intricacies of Customer Communications Management for highly regulated industries.
Strategic Cloud Transition Leadership: Developing advanced skills in orchestrating complex cloud migration strategies for enterprise software.
AI Strategy for Enterprise: Learning to strategically integrate AI into enterprise software offerings, particularly within compliance-bound environments.
Executive Product Leadership: Growing into broader product leadership roles within Quadient, potentially overseeing larger portfolios or strategic product initiatives.
Industry Influence: Opportunities to become a recognized voice in the CXM/CCM industry through customer engagements and analyst relations.

📝 Enhancement Note: The challenges are inherent to managing a critical enterprise product line that is undergoing significant technological evolution. Successfully navigating these challenges offers substantial opportunities for professional growth and development in high-demand areas of enterprise software and strategy.

💡 Interview Preparation

Strategy Questions:

"How would you define the long-term product vision for a mature on-premise enterprise software suite that needs to coexist with and eventually migrate to a cloud-based SaaS offering?" (Focus on vision articulation, market analysis, and roadmap planning).
"Describe your approach to translating complex customer requirements around data sovereignty and regulatory compliance into actionable product features and a competitive roadmap." (Focus on requirements gathering, prioritization, and feature differentiation).
"What are the key considerations and potential pitfalls when developing a strategy for AI integration within an on-premise, highly regulated enterprise software environment?" (Focus on technical feasibility, compliance, and customer adoption).
"How would you manage the product P&L for a portfolio that includes both a stable on-premise install base and a growing SaaS offering?" (Focus on financial management, revenue forecasting, and strategic investment allocation). Company & Culture Questions:
"Given Quadient's values (Empowerment, Passion, Inspiration, Community), how would you foster a collaborative and high-performing product management team within the CXM Flex portfolio?" (Focus on leadership style and team building).
"How would you ensure effective collaboration and alignment between the Product Management team, R&D, Sales, and Customer Success for the CXM Flex product line?" (Focus on cross-functional communication and influence).
"What are your thoughts on Quadient's 'Smart Work' approach, and how would you ensure productivity and team cohesion in a hybrid environment for your product team?" (Focus on adaptability and work model understanding). Portfolio Presentation Strategy:
Strategic Narrative: Frame your portfolio presentation around a clear strategic narrative. For example, start with the challenge (e.g., modernizing an on-premise platform), present your strategic approach, detail the execution (roadmap, team leadership), and highlight the quantifiable results (customer migration, ARR growth, platform modernization).
Demonstrate Lifecycle Management: Use specific examples to show how you've managed the entire lifecycle of an enterprise product, from inception or maturity through deprecation or migration. This is crucial for the on-premise aspect of the role.
Quantify Impact: Wherever possible, use metrics and data to illustrate your achievements. For instance, discuss the percentage of customers successfully migrated, the impact on Net Revenue Retention (NRR), or the improvements in platform stability or performance.
Address Hybrid & Cloud Transition: Clearly articulate your experience and strategic thinking regarding hybrid deployments and guiding customers through cloud transitions.
Leadership Examples: Integrate examples of how you've led, mentored, and developed product management teams, showcasing your leadership philosophy and impact on team performance.

📝 Enhancement Note: Preparation should focus on demonstrating strategic depth, leadership experience, and a nuanced understanding of enterprise software challenges, particularly concerning on-premise solutions and cloud migration. The ability to articulate a clear product vision and roadmap, backed by data and strategic reasoning, will be key.

📌 Application Steps

To apply for this operations position:

Submit your application through the application link provided on the Quadient careers portal.
Tailor Your Resume: Customize your resume to highlight your experience in enterprise software product management, specifically mentioning experience with on-premise or self-hosted platforms, Customer Communications Management (CCM), Customer Experience Management (CXM), cloud migration strategies, and team leadership. Use keywords from the job description.
Prepare Your Portfolio: Curate a portfolio that showcases your strategic thinking, product roadmap development, lifecycle management experience (especially for mature platforms), and any experience with cloud migration or hybrid deployments. Include case studies with quantifiable results.
Practice Your Presentation: Rehearse presenting your portfolio and answering potential strategy and leadership questions. Focus on clear, concise communication and demonstrating your strategic acumen.
Research Quadient: Thoroughly research Quadient's products, market position, recent news, and company values. Understand their commitment to digital transformation and their "Smart Work" approach.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Director of Product & Strategy, CXM Flex