Digital Product Designer

📍 Job Overview

Job Title: Digital Product Designer

Company: Alcon

Location: Warszawa, Poland

Job Type: Full time

Category: Digital Product Design / UI/UX

Date Posted: 2026-10-02

Experience Level: 3+ years professional experience

Remote Status: Hybrid

🚀 Role Summary

• Lead the end-to-end design process for digital products within Alcon's innovative Digital Health unit.

• Translate complex user needs, business requirements, and technical constraints into intuitive and compelling user experiences.

• Drive user research, wireframing, prototyping, and usability testing to ensure user-centered design principles are embedded throughout the product lifecycle.

• Collaborate closely with multidisciplinary agile product teams to deliver high-quality digital health solutions that improve customer experience and patient outcomes.

• Contribute to shaping the ways of working and culture within a fast-growing, startup-like team inside a global leader in eye care.

📝 Enhancement Note: This role is positioned within Alcon's Digital Health unit, indicating a focus on technology-driven solutions for eye care professionals and patients. The "full-stack" nature of the role implies responsibility across the entire design spectrum, from initial research to final UI implementation, with a strong emphasis on user-centered design and agile methodologies.

📈 Primary Responsibilities

• Conduct comprehensive user research, including interviews, surveys, and contextual inquiries, to uncover user needs, define detailed user personas, and map intricate user journeys.

• Develop a range of design artifacts, such as wireframes, user flows, task analyses, interactive prototypes, and high-fidelity mock-ups, with a primary focus on intuitive and efficient user experiences.

• Design visually appealing, user-friendly, and consistent digital experiences across multiple platforms, devices, and communication channels, ensuring adherence to brand guidelines.

• Conceptualize new product features and functionalities, creating storyboards, detailed interaction designs, and prototypes to effectively communicate innovative solutions to stakeholders.

• Plan and execute concept validation and usability testing sessions, iteratively refining designs based on user feedback and data analysis to enhance overall product effectiveness.

• Actively participate as a core member of an agile product team, fostering close collaboration with product managers, engineers, and other cross-functional stakeholders to ensure design feasibility and accurate implementation.

• Proactively identify design challenges and propose elegant, user-centric solutions that align with Alcon's brand identity and strategic objectives.

📝 Enhancement Note: The responsibilities emphasize a proactive and iterative design process, from foundational research to validation and implementation. The inclusion of "task flows," "rapid prototyping," and "heuristic analysis" indicates a need for a designer proficient in a wide array of UX methodologies.

🎓 Skills & Qualifications

Education: Bachelor's degree in Design, Computer Science, Human-Computer Interaction (HCI), or a closely related field.

Experience: A minimum of 3 years of professional experience working as a Digital Product Designer, preferably within SaaS, life sciences, or a similarly fast-paced, technology-driven environment.

Required Skills:

• Profound understanding and practical application of User-Centered Design (UCD) principles.

• Proven experience in planning and conducting user research, including qualitative and quantitative methods.

• Expertise in usability testing, A/B testing, rapid prototyping, and heuristic analysis.

• Strong grasp of accessibility standards and best practices in digital design.

• Advanced proficiency in standard UX/UI design software, with a mandatory requirement for expertise in Figma and Dovetail.

• Ability to translate complex requirements into intuitive user experiences.

• Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse teams and stakeholders.

• Demonstrated ability to take appropriate risks and champion new ideas within a design context. Preferred Skills:

• Basic to intermediate knowledge of HTML5, CSS3, and JavaScript, enabling better collaboration with development teams and understanding of implementation constraints.

• Experience working within an Agile development methodology.

• Familiarity with design tools such as FigJam, Miro, and Maze.

• Experience in developing and utilizing component-based design systems for scalability and consistency.

• Experience in the life sciences or healthcare technology sector.

📝 Enhancement Note: The requirement for specific tools like Figma and Dovetail, alongside basic front-end coding skills, suggests the company is looking for a designer who can not only conceptualize but also contribute to the technical feasibility and implementation details of digital products. The preference for SaaS or life science experience highlights the industry context.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A curated portfolio showcasing a range of digital product design projects, with a clear emphasis on user-centered design processes.

• Demonstrations of end-to-end design thinking, from initial user research and problem definition to final UI solutions and iteration.

• Case studies that highlight specific design challenges, the methodologies employed, and the measurable impact of the design solutions.

• Examples of wireframes, user flows, interactive prototypes, and high-fidelity mock-ups that clearly articulate design decisions.

• Evidence of collaboration with cross-functional teams, including product managers and engineers, in the design and development lifecycle. Process Documentation:

• Case studies should clearly articulate the design process, including:

  • User research methodologies and key insights derived.

  • Problem definition and the strategic approach to solving it.

  • Iterative design process, including wireframing, prototyping, and testing phases.

  • Final design solutions and their rationale.

  • Metrics and outcomes demonstrating the impact of the design (e.g., improved user engagement, task completion rates, conversion improvements).

📝 Enhancement Note: For a Digital Product Designer role, the portfolio is paramount. It should not just showcase final designs but the entire thought process, research, and validation behind them. Emphasis on measurable outcomes and collaboration with development is crucial.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for Digital Product Designers with 3+ years of experience in Warsaw, Poland, a competitive salary range is estimated between 12,000 PLN to 18,000 PLN gross per month. This range can vary based on the candidate's specific skills, experience, and the outcome of the interview process.

Benefits:

• Private medical care for comprehensive health services.

• Group insurance for added financial security.

• Lunch card to subsidize daily meals.

• Transportation allowance to support commuting costs.

• Pension plan for long-term financial planning.

• Multisport/cultural card for fitness and recreational activities.

• Alcon products for employees and their significant others, offering a tangible benefit related to the company's core business.

Working Hours: The standard working hours are approximately 40 hours per week. The role operates on a hybrid model, requiring 3 days in the office and 2 days remote per week.

📝 Enhancement Note: Salary estimation is based on typical compensation for experienced UI/UX designers in the Polish market, particularly in Warsaw, a major tech hub. The hybrid model is a significant perk for work-life balance, and the listed benefits are comprehensive, reflecting Alcon's commitment to employee well-being.

🎯 Team & Company Context

🏢 Company Culture

Industry: Healthcare (specifically, eye care), with a strong focus on innovation and technology through its Digital Health unit. Alcon is a global leader in vision care.

Company Size: Alcon is a large, established global corporation. The specific Digital Health team is described as "new and fast-growing," suggesting a dynamic, startup-like environment within a larger organizational structure. This offers a unique blend of stability and innovation.

Founded: Alcon was founded in 1945, signifying a long history of expertise and market presence in the eye care industry.

Team Structure:

• The Digital Health team is a newly formed, rapidly expanding unit.

• Designers will work within multidisciplinary agile product teams, collaborating closely with Product Managers, Engineers, and other relevant stakeholders.

• The exact reporting structure within the Digital Health unit is likely to be lean and agile, reflecting its startup-like nature. Methodology:

• The team operates using agile methodologies, emphasizing iterative development and continuous improvement.

• A strong focus on user-centered design (UCD) is paramount, integrating user research and testing throughout the product development lifecycle.

• Data-driven decision-making is expected, utilizing insights from research and testing to inform design choices.

Company Website: https://www.alcon.com/

📝 Enhancement Note: The culture at Alcon aims to blend a strong corporate foundation with the agility and innovation of a startup, particularly within the Digital Health team. This implies a fast-paced environment where individual contributions can have a significant impact on shaping processes and outcomes.

📈 Career & Growth Analysis

Operations Career Level: This role is for an experienced Digital Product Designer, typically considered a mid-level to senior position, given the 3+ years of experience requirement and the expectation of end-to-end design ownership. The designer is expected to be autonomous in their design process and capable of contributing to shaping team methodologies.

Reporting Structure: The Digital Product Designer will report to a lead within the Digital Health unit, likely a Product Lead, Design Lead, or Head of Digital Health. They will work closely with Product Managers and Engineering Leads within their respective agile teams.

Operations Impact: The Digital Product Designer's impact is critical to the success of Alcon's Digital Health initiatives. By creating intuitive and effective digital experiences, they directly influence:

• Customer Adoption and Engagement: Seamless user experiences encourage adoption and ongoing use of Alcon's digital health solutions.

• Patient Outcomes: Well-designed tools can improve efficiency for eye care professionals, leading to better patient care and outcomes.

• Business Growth: Innovative digital products can open new revenue streams and strengthen Alcon's competitive position in the market.

Growth Opportunities:

• Skill Specialization: Opportunity to deepen expertise in specific areas of UX/UI, such as user research methodologies, interaction design, or design systems.

• Leadership Development: Potential to grow into a Senior Product Designer role, mentoring junior designers, leading design initiatives, or taking on more strategic product design responsibilities.

• Cross-Functional Exposure: Gaining in-depth experience working with product management, engineering, marketing, and business stakeholders across a global organization.

• Industry Expertise: Developing specialized knowledge within the eye care and digital health sectors, a high-growth area.

📝 Enhancement Note: The role offers a significant opportunity for growth, especially within the nascent Digital Health unit. The emphasis on shaping the team's ways of working suggests a path toward leadership or specialized expertise within a growing domain.

🌐 Work Environment

Office Type: The role is based in a modern office located in the NewCity building at 15 Marynarska Street, Warsaw. This suggests a professional and well-equipped workspace.

Office Location(s): Warszawa, Poland (Marynarska Street). The office is described as having "a lot of facilities inside," indicating a supportive and amenity-rich work environment.

Workspace Context:

• Collaborative Environment: The hybrid model (3 days in office, 2 days remote) is designed to foster both focused individual work and collaborative team interaction. The office space likely supports team meetings, brainstorming sessions, and design critiques.

• Tools and Technology: Employees will have access to modern design tools and technology necessary for their roles, including the specified UX software.

• Team Interaction: Regular face-to-face interaction with colleagues within the Digital Health team and potentially other Alcon departments located in the office will be integral to the work experience, facilitating knowledge sharing and team cohesion.

Work Schedule: The hybrid work model provides flexibility, allowing for a balance between in-office collaboration and remote work. Core working hours will likely be established to ensure team availability for meetings and collaborative tasks.

📝 Enhancement Note: The hybrid work model is a key aspect of the work environment, balancing the benefits of in-office collaboration with the flexibility of remote work. The modern office facilities and location in Warsaw suggest a professional and convenient working setting.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will review applications and conduct an initial screening call to assess basic qualifications, experience, and cultural fit.

• Portfolio Presentation & Technical Interview: Candidates will likely be asked to present their portfolio, discussing their design process, key projects, and problem-solving approaches. This may be followed by a more in-depth discussion of UX principles, methodologies, and technical skills.

• Design Challenge: A practical design challenge may be assigned, either as a take-home exercise or an in-person/virtual session, to evaluate problem-solving abilities, design thinking, and execution skills in a simulated scenario.

• Cross-Functional Interviews: Interviews with Product Managers, Engineers, and potentially other designers or stakeholders to assess collaboration skills, communication effectiveness, and alignment with team dynamics.

• Final Interview: A final discussion with a senior leader to confirm fit, discuss career aspirations, and finalize the offer.

Portfolio Review Tips:

• Storytelling: Structure your portfolio around compelling narratives for each project. Clearly articulate the problem, your role, the process undertaken, the solutions developed, and the impact achieved.

• Process Over Polish: While polished final designs are important, emphasize your design process, decision-making rationale, and how you incorporated user feedback and data.

• Tool Proficiency: Showcase your mastery of key tools like Figma and Dovetail, explaining why you chose specific tools for particular tasks.

• Metrics and Impact: Quantify your achievements whenever possible. Use data (e.g., conversion rates, user satisfaction scores, task completion times) to demonstrate the value of your design solutions.

• Tailor to Alcon: Highlight projects that demonstrate experience relevant to digital health, complex systems, or enterprise-level applications.

Challenge Preparation:

• Understand the Brief: Carefully analyze the design challenge prompt, identifying the core problem and constraints.

• Define Your Approach: Outline your strategy, including initial research steps, ideation techniques, and validation methods.

• Focus on Process: Demonstrate your thinking process, even if you can't complete a fully polished design within the given time. Explain your decisions.

• User-Centricity: Ensure your proposed solutions are grounded in user needs and best practices.

• Concise Presentation: Be prepared to present your work clearly and concisely, highlighting key insights and solutions.

📝 Enhancement Note: The interview process is likely to be multi-stage, focusing heavily on a candidate's portfolio and their ability to articulate their design process and problem-solving skills within a collaborative, agile environment.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for UI design, wireframing, prototyping, and collaboration. Proficiency is a must.

• Dovetail: Crucial for user research synthesis, insights management, and creating a shared understanding of user needs. Expertise is required.

• FigJam: Likely used for brainstorming, workshops, and collaborative ideation sessions.

• Miro: A versatile digital whiteboard for collaborative ideation, journey mapping, and process visualization.

• Maze: A platform for running usability tests and gathering feedback on prototypes and live products.

Analytics & Reporting:

• While not explicitly listed as a designer's primary tool, familiarity with analytics platforms (e.g., Google Analytics, Amplitude, Mixpanel) and reporting dashboards can be beneficial for understanding user behavior and measuring design impact. CRM & Automation:

• Not directly part of the core design toolset, but understanding how digital products integrate with CRM systems or automation workflows can be advantageous for context.

📝 Enhancement Note: The emphasis on Figma and Dovetail indicates Alcon's commitment to modern, collaborative design workflows, focusing on both the creation of interfaces and the rigorous analysis of user research.

👥 Team Culture & Values

Operations Values:

• Innovation: A drive to develop cutting-edge technology solutions that improve vision care and patient outcomes.

• User-Centricity: A deep commitment to understanding and addressing the needs of users (eye care professionals and patients) through thoughtful design.

• Collaboration: A belief in the power of teamwork, encouraging open communication and partnership across disciplines to achieve shared goals.

• Excellence: A pursuit of high-quality standards in design, development, and customer experience, reflecting Alcon's leadership position.

• Agility: An adaptable and responsive approach to product development, embracing iterative processes to respond to evolving user needs and market dynamics.

Collaboration Style:

• Cross-Functional Integration: Designers are expected to work seamlessly with Product Managers, Engineers, and other stakeholders, contributing to a shared product vision.

• Open Communication: A culture that encourages constructive feedback, open dialogue, and transparent sharing of ideas and challenges.

• Iterative Design Culture: Embracing a process of continuous refinement, where designs are tested, reviewed, and improved based on feedback and data.

• Knowledge Sharing: Encouraging team members to share learnings, best practices, and insights to foster collective growth and elevate the team's capabilities.

📝 Enhancement Note: The values highlight a blend of technological innovation, a strong user focus, and collaborative teamwork, essential for a digital product team operating within a large healthcare corporation.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Innovation with Corporate Standards: Integrating novel digital health solutions within the established framework of a global enterprise like Alcon can present challenges in terms of compliance, scalability, and integration with existing systems.

• Translating Complex Medical Needs: Designing intuitive interfaces for complex medical workflows and data requires deep understanding and careful simplification, which can be challenging.

• Rapidly Evolving Digital Health Landscape: Staying ahead of technological advancements and evolving user expectations in the fast-paced digital health sector requires continuous learning and adaptation.

• Cross-Functional Alignment: Ensuring consistent vision and effective collaboration across diverse teams (e.g., R&D, IT, Marketing, Sales) can be complex in a large organization.

Learning & Development Opportunities:

• Specialized UX/UI Training: Access to courses, workshops, and conferences focused on advanced UX/UI techniques, emerging design trends, and new tools.

• Industry Knowledge: Opportunities to gain deep expertise in the eye care and digital health sectors, understanding market dynamics, regulatory requirements, and patient needs.

• Leadership Development Programs: Potential for growth into senior design roles, team leadership, or management positions within the Digital Health unit or broader Alcon organization.

• Mentorship: Access to experienced professionals within Alcon who can provide guidance on career development, technical skills, and navigating a corporate environment.

📝 Enhancement Note: The challenges presented are typical for roles in innovative teams within large corporations. The growth opportunities are substantial, offering both technical specialization and potential career progression.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance user needs with technical constraints or business requirements. How did you approach it, and what was the outcome?" (Focus on your problem-solving process, negotiation skills, and ability to find compromises.)

• "Walk us through a complex user research project you led. What were your objectives, methodologies, key findings, and how did those findings influence your design decisions?" (Prepare to detail your research process and its impact.)

• "How do you approach designing for accessibility? Can you provide an example of how you incorporated accessibility principles into a design?" (Demonstrate your understanding of inclusivity and compliance.)

• "Describe your experience with creating and maintaining design systems. What are the benefits, and what challenges have you encountered?" (Showcase your ability to ensure consistency and scalability.) Company & Culture Questions:

• "What interests you about Alcon and specifically our Digital Health initiatives?" (Research Alcon's mission, values, and recent innovations in digital health.)

• "How do you stay updated on the latest UI/UX trends and technologies, particularly in the healthcare space?" (Highlight your commitment to continuous learning.)

• "Describe your ideal team environment and how you contribute to a collaborative culture." (Align your response with Alcon's emphasis on teamwork and innovation.) Portfolio Presentation Strategy:

• Select Key Projects: Choose 3-4 projects that best showcase your skills, process, and impact, ideally relevant to Alcon's domain.

• Tell a Story: For each project, clearly articulate the problem statement, your role and responsibilities, the design process (research, ideation, iteration, testing), your solutions, and the measurable results.

• Highlight Tool Proficiency: Demonstrate your expertise with Figma, Dovetail, and other relevant tools by explaining your workflow and why specific tools were chosen.

• Focus on Impact: Quantify the success of your designs with data whenever possible (e.g., improved conversion rates, reduced task completion time, increased user satisfaction).

• Be Prepared for Questions: Anticipate questions about your design decisions, challenges faced, and how you collaborated with others.

📝 Enhancement Note: Preparation should focus on demonstrating a strong understanding of user-centered design, proficiency with key tools, and the ability to articulate a clear design process with measurable outcomes, especially within a corporate and agile context.

📌 Application Steps

To apply for this Digital Product Designer position:

• Submit your application through the Alcon careers portal via the provided link.

• Portfolio Customization: Ensure your portfolio is easily accessible (e.g., a link to a personal website or a well-organized PDF) and highlights projects demonstrating your end-to-end design process, user research skills, and proficiency in tools like Figma and Dovetail. Tailor project selection to showcase relevance to healthcare or complex digital products.

• Resume Optimization: Update your resume to clearly articulate your 3+ years of professional experience, emphasizing achievements in digital product design, UI/UX, user research, and collaboration within agile teams. Use keywords from the job description.

• Interview Preparation: Practice articulating your design process, presenting case studies from your portfolio, and answering behavioral questions related to collaboration, problem-solving, and innovation. Be ready to discuss your approach to user-centered design and working with development teams.

• Company Research: Thoroughly research Alcon, its mission in eye care, its Digital Health initiatives, and its company culture. Understand how your skills and values align with Alcon's goals and the specific needs of this role.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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