Design Consultant

📍 Job Overview

Job Title: Design Consultant

Company: SUPERIOR CABINETS

Location: Winnipeg, MB, CA

Job Type: Full-Time

Category: Sales & Operations (with a strong design focus)

Date Posted: 2026-08-21

Experience Level: 2-5 Years

Remote Status: On-site

🚀 Role Summary

• Drive revenue growth by expertly guiding clients through the kitchen design and cabinet selection process.

• Collaborate cross-functionally with Operations, Manufacturing, and Installation teams to ensure seamless project execution and client satisfaction.

• Manage the end-to-end customer order lifecycle, from initial concept and design creation to final installation and quality assurance.

• Develop and maintain strong client relationships, fostering trust and loyalty through exceptional service and design expertise.

• Identify and pursue new business opportunities to expand the client base and enhance market penetration.

📝 Enhancement Note: While the title is "Design Consultant," the role's responsibilities heavily integrate sales and project management within an operations framework. The core function is consultative sales, supported by detailed design work and coordination with internal operations teams. This is not a pure design role but a sales-oriented one with design as a key skill. The "Operations" category is assigned due to the direct involvement in managing the client's journey through the company's operational processes (ordering, manufacturing liaison, installation coordination).

📈 Primary Responsibilities

• Engage with retail customers, renovators, and small home builders to thoroughly understand their unique needs, preferences, and budgetary constraints, providing tailored cabinet solutions.

• Develop creative, functional, and aesthetically pleasing kitchen designs that align with client visions, leveraging design software and industry best practices.

• Proactively promote and sell Superior Cabinets' product portfolio and associated services, acting as a knowledgeable and confident brand ambassador.

• Oversee the entire customer order process, meticulously managing details from initial concept through to final completion, ensuring adherence to project timelines and accuracy.

• Deliver exceptional customer support throughout the entire design and installation lifecycle, addressing inquiries, resolving issues, and ensuring a positive client experience.

• Actively prospect for new business opportunities by identifying potential clients and cultivating relationships with new accounts to drive market expansion.

• Conduct precise on-site measurements and mark-outs to gather accurate project data crucial for detailed planning and material estimation.

• Perform installation inspections to verify quality, ensure client satisfaction, and identify any potential follow-up requirements.

📝 Enhancement Note: The original "Main Responsibilities" were well-defined but have been rephrased to emphasize the action-oriented nature of the role and integrate keywords relevant to sales, project management, and customer success within an operational context.

🎓 Skills & Qualifications

Education:

• A degree or diploma from an accredited interior design or architecture program is considered a significant asset.

• Working knowledge of building codes and compliance issues is essential for project feasibility and client guidance. Experience:

• Minimum of one year of direct experience in kitchen design and sales, demonstrating a proven track record of client engagement and product recommendation.

• Experience in design software such as 2020 Design Technologies, AutoCAD, or similar platforms is required for creating client-ready designs.

• Minimum of one year of experience in customer relationship management and sales, with a focus on consultative selling and client satisfaction. Required Skills:

• Proven ability in kitchen design, including space planning, material selection, and aesthetic considerations.

• Strong sales acumen with a consultative approach, capable of understanding client needs and presenting solutions effectively.

• Proficient in design software (e.g., 2020 Design Technologies, AutoCAD) for creating detailed and persuasive design visualizations.

• Excellent customer relationship management (CRM) skills, with a focus on building rapport and ensuring client satisfaction.

• Demonstrated project coordination capabilities, managing multiple client orders and timelines concurrently.

• Thorough understanding of building codes and compliance issues relevant to residential construction and renovations.

• Competency in conducting site measurements and mark-outs accurately for project planning.

• Strong problem-solving skills to address design challenges and client concerns effectively.

• Excellent communication and interpersonal skills, capable of engaging with diverse client segments.

• High degree of attention to detail for order accuracy and project precision.

• An entrepreneurial mindset with a proactive and results-driven approach.

• A professional, positive, and customer-first attitude.

• A valid driver's license and access to a vehicle for on-site client visits and measurements. Preferred Skills:

• Experience with CRM software for lead tracking and customer management.

• Familiarity with manufacturing processes for cabinetry.

• Knowledge of installation best practices and quality control standards.

• Experience in retail sales environments.

📝 Enhancement Note: The "What You Bring" and "Education and/or Training" sections have been consolidated and expanded to clearly delineate required versus preferred skills and qualifications. Emphasis has been placed on operational aspects like "building codes," "site measurements," and "installation inspections," framing them as essential for successful project execution. The experience level has been inferred from the "minimum of one year of experience" and the overall scope of the role.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 3-5 diverse kitchen design projects, highlighting your ability to cater to varied client styles, budgets, and spatial constraints.

• For each project, include "before and after" visuals or concept sketches to demonstrate your design transformation capabilities.

• Clearly articulate the client's initial brief, your design approach, and the specific challenges or requirements you addressed.

• Quantify the impact of your designs where possible, such as improved functionality, increased storage, or aesthetic enhancement, aligning with client goals.

• Include examples of your proficiency with design software (e.g., 2020 Design, AutoCAD) through screenshots or renderings of your work. Process Documentation:

• Document a typical client consultation process, from initial inquiry to design presentation and order placement, emphasizing your role in each stage.

• Outline your methodology for conducting site measurements and mark-outs, detailing the tools and considerations involved.

• Describe your process for managing customer orders, including order entry, confirmation, and communication with internal operations teams (e.g., manufacturing, installation).

• Illustrate how you handle post-installation follow-ups and customer feedback to ensure satisfaction and identify areas for process improvement.

📝 Enhancement Note: This section is inferred, as typical for sales and design roles that involve project management and client interaction. A strong portfolio is crucial for demonstrating design talent and sales capability. Process documentation is vital for showing an understanding of operational workflows and client journey management, which is a key component of this role's success.

💵 Compensation & Benefits

Salary Range:

Based on industry standards for Design Consultants with 2-5 years of experience in Winnipeg, MB, Canada, a competitive salary range is estimated between $55,000 - $75,000 CAD annually. This range accounts for base salary and potential commission structures common in sales-oriented design roles, reflecting the consultative sales aspect of the position.

Benefits:

• Comprehensive training and development programs to enhance design and sales skills.

• Clear career growth opportunities within Superior Cabinets.

• A competitive benefits plan designed to support employee well-being.

• Access to an Employee Assistance Program for confidential support.

• RRSP matching contributions to aid in long-term financial planning.

• Employee discounts on Superior Cabinets products, allowing personal appreciation of company offerings.

• Access to a discounted Corporate Leisure Card Program for personal enjoyment. Working Hours:

• Standard full-time working hours, typically 40 hours per week, with potential for flexible scheduling to accommodate client appointments and site visits. Evening and weekend availability may be required, aligning with retail operations and client needs.

📝 Enhancement Note: Salary range is an estimate based on location (Winnipeg, MB, Canada), experience level (2-5 years), and job title/responsibilities (Design Consultant with sales and project coordination duties). Research indicates that similar roles in this region typically fall within this range. The benefits and working hours are directly pulled from the provided text, with added context for operations professionals.

🎯 Team & Company Context

🏢 Company Culture

Industry: Building Materials / Home Furnishings / Retail Manufacturing. Superior Cabinets operates within the home renovation and construction supply chain, serving a B2C and B2B market with a focus on custom and semi-custom cabinetry. This industry requires a blend of product knowledge, design aesthetics, and customer service excellence.

Company Size: Superior Cabinets is a significant player in its market, likely falling into the "Mid-size to Large Enterprise" category based on its multiple locations and manufacturing capabilities. This implies established operational processes, a structured corporate environment, and potential for career advancement.

Founded: While the founding date is not provided, Superior Cabinets' established presence suggests a history of growth and adaptation within the cabinetry and interior design sector. This longevity often correlates with robust operational frameworks and a commitment to quality and customer satisfaction.

Team Structure:

• The Design Consultant will be part of a store-level team, likely including other sales consultants, a showroom manager, and potentially installation coordinators or support staff.

• Reporting directly to the General Manager of the store, indicating a clear line of communication and accountability.

• Close collaboration is expected with the central Design, Operations, Manufacturing, and Installation departments, requiring effective inter-departmental communication and workflow adherence. Methodology:

• Data Analysis & Insights: While not a data analyst role, success relies on analyzing client needs, market trends, and product performance to inform design recommendations and sales strategies.

• Workflow Planning & Optimization: Managing client projects from sale to installation requires meticulous workflow planning and coordination to ensure efficiency and client satisfaction.

• Automation & Efficiency Practices: Leveraging design software and internal systems effectively contributes to operational efficiency and reduces errors in order processing and manufacturing.

Company Website: https://superiorcabinets.com/

📝 Enhancement Note: Company context has been inferred based on the industry, role responsibilities, and typical organizational structures for companies like Superior Cabinets. The emphasis is on how these factors impact the operations and daily work of a Design Consultant.

📈 Career & Growth Analysis

Operations Career Level: This "Design Consultant" role sits at an intermediate level, bridging customer-facing sales with operational project management. It's a hands-on role focused on individual contribution, requiring a blend of creative design skills, sales execution, and coordination with internal operational teams. It's not entry-level but requires foundational experience in design and sales.

Reporting Structure: The role reports directly to the General Manager of the store. This provides a clear reporting line and access to store-level leadership for guidance and support. Collaboration will extend to various internal departments, including Operations, Manufacturing, and Installation, necessitating strong cross-functional communication skills.

Operations Impact: The Design Consultant is a critical revenue driver. Their ability to translate client visions into sales, manage projects efficiently, and ensure client satisfaction directly impacts the company's top line and reputation. By accurately specifying orders and coordinating with manufacturing and installation, they minimize costly errors and rework, thereby contributing to operational efficiency and profitability.

Growth Opportunities:

• Operations Skill Advancement: Opportunities to deepen understanding of manufacturing processes, installation logistics, and supply chain management through cross-functional exposure and internal training.

• Sales Leadership: Potential to advance into senior sales roles, team lead positions, or management roles within showrooms, focusing on driving team sales performance and operational excellence.

• Specialization: Development into a subject matter expert in specific design styles, product lines, or complex project types, becoming a go-to resource within the organization.

• Design & Technical Expertise: Continuous learning in design software, material innovation, and building code updates to maintain a competitive edge.

📝 Enhancement Note: Career and growth analysis is tailored to an operations-aligned sales role, focusing on how design, sales, and project coordination skills translate into career progression within a manufacturing and retail environment.

🌐 Work Environment

Office Type: This role operates primarily from a retail showroom environment. The workspace will likely include a dedicated design area with access to product samples, design software workstations, and potentially meeting spaces for client consultations.

Office Location(s): The role is based in a Superior Cabinets store location in Winnipeg, MB. This implies a customer-facing environment where accessibility for clients is a key consideration.

Workspace Context:

• Collaborative Environment: While client consultations are often one-on-one, the role requires daily interaction with showroom colleagues and regular communication with back-office operations, manufacturing, and installation teams.

• Operations Tools & Technology: Access to design software (e.g., 2020 Design, AutoCAD), CRM systems for client management, and internal order processing systems will be essential.

• Team Interaction: Opportunities for team meetings, collaborative problem-solving sessions with colleagues, and joint client consultations where needed.

Work Schedule: Standard full-time hours (approx. 40 hours/week) are expected, with flexibility to accommodate client needs, including potential evening and weekend work, which is common in retail and client-service roles. This schedule requires strong personal time management to balance client commitments with internal operational tasks.

📝 Enhancement Note: The work environment is described from the perspective of an operations professional, emphasizing the blend of client interaction, internal collaboration, and the technology required to manage the design and sales process efficiently.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and preliminary portfolio, focusing on design experience, sales achievements, and proficiency with relevant software.

• First Interview (Phone/Video): A discussion with a hiring manager (likely the General Manager) to assess your background, understand your design philosophy, and gauge your sales approach and customer service orientation. Expect questions about your experience with kitchen design, client management, and problem-solving.

• In-Person Interview & Design Challenge: This stage will likely involve a more in-depth discussion at the showroom, potentially including a practical design exercise or case study. You may be asked to present a sample project from your portfolio, explaining your design process, client interaction, and how you managed the project from concept to completion.

• Final Interview: Potentially with a senior leader or HR representative to discuss company culture, compensation, benefits, and ensure a strong mutual fit.

Portfolio Review Tips:

• Curate Strategically: Select 4-6 of your strongest kitchen design projects that showcase a range of styles, budgets, and problem-solving approaches.

• Tell the Story: For each project, clearly outline the client's initial needs, your design solution, the materials chosen, and the project's outcome. Highlight how your design met or exceeded client expectations.

• Showcase Process & Tools: Include examples of your design software output (renderings, floor plans) and briefly explain your workflow, from initial client consultation to final design presentation.

• Quantify Impact: Wherever possible, include metrics related to sales achieved, project efficiency, or client satisfaction feedback.

• Tailor to Operations: Briefly explain how your design process integrates with operational aspects like order accuracy, material selection for manufacturing, and considerations for installation.

Challenge Preparation:

• Design Exercise: Be prepared to create a design for a hypothetical kitchen based on a brief provided during the interview. Focus on functionality, aesthetics, and budget adherence.

• Sales Scenario: Practice articulating your sales process and how you would handle common client objections or requests.

• Operational Awareness: Be ready to discuss how you ensure design accuracy for manufacturing and installation, demonstrating an understanding of the broader operational workflow.

📝 Enhancement Note: This section is inferred, based on typical interview processes for sales and design roles in the retail and manufacturing sectors. The advice emphasizes showcasing both design talent and an understanding of operational integration.

🛠 Tools & Technology Stack

Primary Tools:

• 2020 Design Technologies: Essential for creating detailed kitchen layouts, 3D renderings, and generating material lists. Proficiency is expected for efficient design and client presentations.

• AutoCAD: A valuable asset for more complex technical drawings, floor plans, and integration with architectural documentation.

• CRM Software (e.g., Salesforce, HubSpot, or internal system): For managing client leads, tracking sales pipelines, logging interactions, and scheduling follow-ups. This tool is crucial for sales process management.

Analytics & Reporting:

• Design Software Reporting Features: Tools like 2020 Design often have built-in reporting for material take-offs, cost estimations, and order summaries.

• Internal Sales/Order Management Systems: Used for tracking sales performance, order status, and potentially inventory levels.

CRM & Automation:

• CRM System: To manage the customer journey from lead generation to post-sale follow-up, ensuring no client falls through the cracks.

• Potential for Workflow Automation: While not explicitly stated, understanding how to leverage CRM or other tools for automated follow-up reminders or order status updates would be beneficial.

📝 Enhancement Note: This section is inferred based on the "Education and/or Training" requirements mentioning specific software and the general needs of a sales and design role in this industry. The focus is on tools that support design, sales, and operational coordination.

👥 Team Culture & Values

Operations Values:

• Customer Focus: A commitment to understanding and exceeding client expectations through personalized design and excellent service.

• Integrity: Honesty and transparency in all client interactions, from design proposals to pricing and timelines.

• Collaboration: Working effectively with internal teams (Operations, Manufacturing, Installation) to ensure seamless project delivery.

• Excellence: A dedication to high-quality design, product, and service, striving for optimal client satisfaction and brand reputation.

• Innovation: Embracing new design trends, technologies, and efficient processes to continuously improve client offerings and operational effectiveness.

Collaboration Style:

• Cross-functional Integration: The role requires a proactive approach to collaborating with departments beyond the showroom floor, ensuring designs are manufacturable and installable, and that client expectations are aligned with operational capabilities.

• Process Review & Feedback: An openness to receiving and providing feedback on design processes, client interactions, and operational workflows to foster continuous improvement.

• Knowledge Sharing: Willingness to share insights on client preferences, market trends, and design challenges with colleagues and other departments to enhance collective understanding and performance.

📝 Enhancement Note: These values and collaboration styles are inferred based on the company's industry, the nature of the role (customer-facing with operational dependencies), and general best practices for successful team environments in customer-centric businesses.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Creativity with Constraints: Effectively translating client desires into designs that are feasible within budget, space limitations, and manufacturing capabilities.

• Managing Multiple Client Projects: Juggling the demands of various clients, each with unique needs, timelines, and communication styles, while maintaining high service standards.

• Bridging Design and Operations: Ensuring seamless communication and alignment between the client's vision and the practicalities of manufacturing and installation to prevent errors and delays.

• Staying Current: Keeping up with evolving design trends, new product lines, building codes, and advancements in design software.

Learning & Development Opportunities:

• Advanced Design Software Training: Opportunities to master more complex features of 2020 Design, AutoCAD, or explore new design visualization tools.

• Product & Material Expertise: Deepening knowledge of cabinet materials, finishes, hardware, and complementary kitchen products to provide more informed recommendations.

• Sales & Negotiation Skills: Development in consultative selling techniques, objection handling, and closing strategies.

• Project Management Fundamentals: Gaining a stronger understanding of project lifecycle management, scheduling, and cross-functional coordination.

• Industry Certifications: Pursuing certifications in interior design or kitchen and bath design to enhance professional credibility.

📝 Enhancement Note: Challenges and growth opportunities are identified by considering the inherent complexities of the role and the industry, as well as common career development pathways for design and sales professionals.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for a typical kitchen design consultation, from initial client contact to final design presentation." (Focus on your consultative sales approach, needs assessment, and design methodology.)

• "How do you balance a client's creative vision with budgetary and structural constraints?" (Demonstrate problem-solving and negotiation skills.)

• "Walk me through a complex kitchen design project you managed. What were the key challenges, and how did you overcome them?" (Highlight project management, design, and client interaction skills.) Company & Culture Questions:

• "What interests you about Superior Cabinets and this Design Consultant role specifically?" (Research the company's values, products, and market position.)

• "How do you approach building rapport and long-term relationships with clients?" (Showcase your customer-centric approach.)

• "How would you collaborate with our Operations and Installation teams to ensure a successful project outcome?" (Emphasize your understanding of cross-functional teamwork.) Portfolio Presentation Strategy:

• Start with the Client: Clearly articulate the client's initial problem or desire for each project.

• Explain Your Solution: Detail your design choices, rationale, and how they addressed the client's needs.

• Showcase Your Process: Use visuals (renderings, floor plans) and briefly explain your workflow, including any software used.

• Quantify Success: If possible, mention positive client feedback, project completion speed, or how the design met specific goals.

• Connect to Operations: Briefly touch upon how your design considerations facilitate manufacturing and installation.

📝 Enhancement Note: Interview preparation questions are crafted to align with the core competencies of a Design Consultant role that involves sales, design, and operational coordination. The portfolio presentation strategy emphasizes demonstrating these skills effectively.

📌 Application Steps

To apply for this operations-aligned sales position:

• Submit your comprehensive application and resume through the provided ADP WorkNow portal link.

• Portfolio Customization: Curate a digital portfolio showcasing 4-6 of your most impactful kitchen design projects. Ensure each project highlights your design process, problem-solving abilities, and client interaction, with a brief mention of how your designs were optimized for manufacturing and installation.

• Resume Optimization: Tailor your resume to highlight keywords such as "kitchen design," "sales," "project coordination," "2020 Design," "AutoCAD," "client relationship management," and "customer satisfaction." Quantify achievements with specific numbers where possible (e.g., "Increased client satisfaction scores by X%," "Managed X projects concurrently").

• Interview Preparation: Practice articulating your design process, sales approach, and collaborative skills. Prepare specific examples from your past roles that demonstrate your ability to manage projects from concept to completion, working effectively with internal teams.

• Company Research: Familiarize yourself with Superior Cabinets' product lines, design styles, and company mission. Understand their market position and how your skills can contribute to their operational success and sales growth.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.