Design Consultant

📍 Job Overview

Job Title: Design Consultant

Company: Great Day Improvements: A Family of Brands

Location: Delaware, Ohio, United States

Job Type: FULL_TIME

Category: Sales Operations / GTM (Go-To-Market)

Date Posted: 2026-06-24

Experience Level: 2-5 Years

Remote Status: On-site

🚀 Role Summary

• This role is a full commission, in-home sales position focused on exterior home improvement solutions, leveraging company-provided leads and a structured sales process.

• The Design Consultant will be responsible for conducting product presentations, identifying customer needs, and closing sales within a defined territory.

• Success in this role hinges on strong relationship-building skills, effective negotiation, and a results-driven approach to achieve high earning potential through commissions and bonuses.

• The position emphasizes a consultative sales approach, educating homeowners on exclusive product offerings and ensuring customer satisfaction through expert consultation and support.

📝 Enhancement Note: While the title is "Design Consultant," the core responsibilities and compensation structure (full commission with company-provided leads) clearly align this role with a direct, in-home sales function rather than a traditional design or operations consulting role. The "operations" aspect is interpreted through the lens of sales operations and Go-To-Market (GTM) strategy, focusing on the execution of sales processes and lead conversion within the GTM framework.

📈 Primary Responsibilities

• Conduct in-home sales presentations to homeowners, building trust and effectively educating them on Great Day Improvements' exclusive product lines for exterior home enhancements.

• Utilize Great Day Improvements' proven sales presentation methodology to identify and understand customer needs, wants, and pain points related to their home improvement projects.

• Skillfully negotiate sales agreements, overcome objections, and close deals to meet individual and team sales targets.

• Collaborate with an inside sales team and management to optimize lead qualification and customer engagement processes.

• Leverage provided marketing materials, product samples, and installation quality to generate customer referrals and reinforce brand reputation.

• Maintain accurate and up-to-date customer records and sales activity logs within the company's CRM system.

• Adapt to business needs and maintain a flexible work schedule to accommodate pre-set appointments and customer availability.

📝 Enhancement Note: The primary responsibilities are derived directly from the "Responsibilities" section of the provided HTML and are framed to emphasize the sales operations and GTM execution aspects of the role. The focus is on the structured sales process, customer engagement, and closing activities, which are critical components of a successful GTM strategy.

🎓 Skills & Qualifications

Education: High School Diploma or equivalent required. A Bachelor's degree in Business, Marketing, or a related field is a plus but not mandatory.

Experience: 2-5 years of experience in a direct sales, in-home sales, or client-facing consultative role. Proven track record of successfully building relationships and closing sales, particularly in a commission-based environment.

Required Skills:

• Proven ability to build rapport and establish trust quickly with diverse customer personalities.

• Strong negotiation and persuasive selling skills, with a demonstrated ability to close deals effectively.

• Excellent communication and active listening skills to elicit and understand customer needs.

• Proficiency in delivering compelling product presentations and articulating value propositions.

• Self-motivation and a results-oriented mindset with a strong drive to achieve and exceed sales targets.

• Valid driver's license and reliable personal transportation for in-home client visits.

• Ability to manage a flexible work schedule, including evenings and weekends, to meet business demands. Preferred Skills:

• Experience in the home improvement or construction industry.

• Familiarity with CRM software for managing leads and sales pipelines.

• Understanding of consultative selling techniques.

• Ability to interpret architectural plans or home design concepts.

📝 Enhancement Note: The "Qualifications" section from the input was expanded to include typical educational expectations for a sales role of this nature. The "Required Skills" and "Preferred Skills" were elaborated upon based on the job description's emphasis on relationship building, negotiation, closing, and in-home presentation, aligning them with standard sales operations and GTM skill sets.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• While a formal "process portfolio" in the traditional operations sense is not explicitly required, candidates are expected to demonstrate their sales process through real-world examples and past achievements.

• The ability to articulate a personal sales methodology, including lead qualification, needs assessment, presentation delivery, objection handling, and closing techniques, will be crucial.

• Candidates should be prepared to discuss how they have leveraged company-provided resources (leads, training, product samples) to drive successful sales outcomes.

• Demonstrating an understanding of how their individual sales performance contributes to the broader GTM strategy and revenue goals of the organization is a plus. Process Documentation:

• Candidates are not expected to provide formal process documentation but should be able to describe their personal approach to managing the sales cycle.

• This includes detailing how they organize their schedule, manage customer interactions, follow up on leads, and document their sales activities.

• Experience using CRM systems to track progress, manage customer data, and report on sales activities will be a key area of discussion.

📝 Enhancement Note: This section interprets the "process and systems" requirement through the lens of a sales role. Since a formal operations process portfolio isn't standard for a Design Consultant, the focus shifts to demonstrating sales process proficiency, CRM usage, and the ability to articulate a personal sales methodology that aligns with the company's GTM strategy.

💵 Compensation & Benefits

Salary Range: $150,000 - $200,000 per year (Commission-Based)

Benefits:

• Full Commission Structure: High earning potential directly tied to sales performance.

• Company-Provided Leads: Pre-set and pre-qualified appointments eliminate the need for cold-calling or prospecting, providing a strong foundation for sales.

• Performance Bonuses: Opportunities for additional compensation based on achieving specific sales metrics and targets.

• Incentives: Various sales incentives and rewards for top performers, encouraging a competitive and motivated sales environment.

• Professional Training: Comprehensive sales training programs, product knowledge sessions, and ongoing support from experienced management and inside sales teams.

• Product Samples & Marketing Materials: Access to high-quality product samples and effective marketing collateral to support sales presentations.

Working Hours: Flexible work schedule, typically requiring availability during evenings and weekends to align with customer availability and business needs. A standard full-time commitment is expected, with hours varying based on appointment scheduling and sales activities.

📝 Enhancement Note: The salary range is directly provided in the input. The benefits are extrapolated from the "Compensation" and "Learning, Development & Culture" sections of the HTML description, highlighting aspects relevant to a commission-based sales role. The "Working Hours" are also inferred from the "Qualifications" section, emphasizing flexibility.

🎯 Team & Company Context

🏢 Company Culture

Industry: Home Improvement / Residential Services. Great Day Improvements operates within a competitive market, focusing on delivering high-quality exterior home improvement solutions such as windows, doors, and siding. The industry demands strong customer service, reliable product quality, and effective sales strategies to capture market share.

Company Size: Great Day Improvements is part of a larger family of brands, suggesting a medium to large-sized organization with established operational structures and a significant market presence. This size typically allows for dedicated support teams (lead generation, inside sales) and structured training programs.

Founded: 1966. With a history dating back to 1966, Great Day Improvements has a long-standing reputation and deep experience in the home improvement sector. This longevity indicates stability, established customer trust, and a refined understanding of market needs and sales methodologies.

Team Structure:

• The sales team is likely structured with Design Consultants operating in defined territories, supported by an inside sales team that qualifies leads and sets appointments.

• Management includes experienced sales leaders who provide coaching, training, and performance oversight.

• Collaboration occurs between the field sales consultants and the inside sales support team, as well as with installation and customer service departments to ensure a seamless customer experience. Methodology:

• Lead Qualification: A rigorous pre-qualification process is in place to ensure consultants receive high-quality, pre-set appointments.

• Consultative Sales: The approach emphasizes building trust, educating customers, and identifying needs rather than high-pressure tactics.

• Referral-Driven Growth: Superior marketing and installation quality are designed to foster customer satisfaction and generate valuable referrals.

• Performance-Based Compensation: The company utilizes a commission-heavy structure to incentivize and reward sales success.

Company Website: https://greatdayimprovements.com/work-with-us/

📝 Enhancement Note: Company context details like industry, size, and founding year are derived from the input data and general knowledge about companies in this sector. The "Team Structure" and "Methodology" sections are inferred to provide a comprehensive view of how a sales team within a home improvement company typically operates, aligning with the provided job description.

📈 Career & Growth Analysis

Operations Career Level: This position represents an entry to mid-level role within the sales execution arm of the Go-To-Market strategy. It is focused on direct customer interaction and closing deals, serving as a critical front-line revenue generator. The role requires a high degree of autonomy in managing client interactions and territory presence.

Reporting Structure: Design Consultants typically report to a Sales Manager or Regional Sales Director. They work closely with an inside sales team responsible for lead generation and appointment setting, forming a symbiotic relationship to drive revenue.

Operations Impact: The direct impact of this role on revenue operations is significant. Each successful sale contributes directly to the company's top-line revenue. Effective execution of the sales process, accurate customer needs assessment, and successful closing directly influence sales pipeline velocity, conversion rates, and overall revenue targets. The quality of customer interactions also impacts customer satisfaction and future referral generation, indirectly supporting long-term revenue growth.

Growth Opportunities:

• Senior Design Consultant/Account Executive: Opportunity to take on more complex sales cycles, larger projects, or mentor junior team members.

• Sales Management: Progression into roles such as Sales Team Lead or Sales Manager, overseeing a team of consultants, setting targets, and driving performance.

• Specialization: Potential to specialize in specific product lines or market segments within exterior home improvements.

• Training and Development: Access to ongoing training in advanced sales techniques, product knowledge, and potentially leadership skills.

📝 Enhancement Note: The "Career & Growth Analysis" is tailored to a sales role. "Operations Career Level" is reframed to reflect the role's position within the GTM and sales execution function. The "Operations Impact" section specifically links the sales activities to revenue operations and GTM goals. Growth opportunities are typical for high-performing sales professionals.

🌐 Work Environment

Office Type: This is an on-site role, primarily conducted in the customer's home environment. While there might be occasional team meetings or training sessions at a local or regional office, the majority of the work involves traveling to client residences.

Office Location(s): The primary work location is the customer's home within a designated sales territory, likely in or around Delaware, Ohio. Occasional visits to a company office for meetings, training, or administrative tasks may be required.

Workspace Context:

• Customer Homes: The primary "workspace" is the customer's residence, requiring professionalism, adaptability, and the ability to create a comfortable and persuasive sales environment within their space.

• Vehicle: Reliable personal transportation is essential for commuting between home and customer appointments, as well as for transporting product samples.

• Company Provided Resources: Access to product samples, marketing collateral, and potentially a CRM system accessible via mobile device or laptop.

• Team Interaction: Collaboration with inside sales and management typically occurs via phone, email, or virtual meetings.

Work Schedule: A flexible work schedule is a key characteristic of this role. While it's a full-time position, consultants must be prepared to work evenings and weekends to accommodate customer availability. This flexibility is crucial for maximizing appointment opportunities and closing sales.

📝 Enhancement Note: The work environment is described based on the "On-site" work arrangement and the nature of in-home sales. The focus is on the customer's home as the primary workspace and the need for self-management and adaptability.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A phone or video call with an HR representative or recruiter to assess basic qualifications, experience, and cultural fit. Be prepared to discuss your sales background and motivation.

• In-Home Simulation/Presentation: Candidates may be asked to conduct a mock sales presentation, either in person or via video conference, demonstrating their ability to present products, identify needs, and close a sale. This is a critical component for evaluating practical sales skills.

• Sales Manager Interview: A discussion with the hiring sales manager to delve deeper into sales experience, performance metrics, negotiation tactics, and understanding of commission-based environments.

• Final Interview: Potentially a final interview with a higher-level manager or executive to confirm fit and discuss long-term career aspirations.

Portfolio Review Tips:

• Prepare Case Studies: Instead of a formal portfolio, prepare 2-3 detailed examples of successful sales engagements. Focus on:

  • Identifying customer needs and challenges.
  • How you presented solutions and overcame objections.
  • The outcome of the sale and any quantifiable results (e.g., revenue generated, customer satisfaction).
  • How company-provided leads or resources were utilized effectively.

• Quantify Achievements: Be ready to discuss specific sales numbers, commission earnings, and conversion rates from previous roles. Highlight your ability to earn $150,000+ in your first year as per the job description.

• Articulate Your Sales Process: Clearly explain your personal sales methodology from initial contact to closing and follow-up.

• Demonstrate Product Enthusiasm: Show genuine interest in the home improvement industry and the company's products.

Challenge Preparation:

• Mock Presentation: Practice delivering a concise and persuasive presentation on a hypothetical home improvement product. Focus on building rapport, uncovering needs, and proposing a solution.

• Objection Handling Scenarios: Anticipate common customer objections related to price, need, or timing, and prepare effective responses.

• Commission-Based Mindset: Be ready to discuss your understanding and motivation for working in a full commission environment. Highlight your resilience and drive.

📝 Enhancement Note: The interview process and portfolio review tips are tailored for a sales role, emphasizing practical demonstration of sales skills, quantifiable achievements, and understanding of commission-based compensation.

🛠 Tools & Technology Stack

Primary Tools:

• CRM System: Proficiency in using a Customer Relationship Management (CRM) system (e.g., Salesforce, HubSpot, Zoho CRM, or a proprietary system) is expected for managing leads, tracking sales activities, logging customer interactions, and forecasting sales performance.

• Mobile Device/Laptop: The ability to utilize a smartphone or tablet for accessing CRM, communication, and presenting marketing materials in the field.

Analytics & Reporting:

• While direct responsibility for complex analytics is not implied, consultants are expected to understand and utilize basic reporting features within the CRM to monitor their own performance against sales targets and commission earnings.

• Familiarity with interpreting sales pipeline reports and conversion metrics to identify areas for personal improvement. CRM & Automation:

• Lead Management Platforms: Experience working with systems that deliver and manage incoming leads, ensuring timely follow-up.

• Communication Tools: Proficiency in email, phone, and potentially video conferencing tools for client communication and internal team collaboration.

📝 Enhancement Note: The tools and technology stack are focused on typical sales enablement tools, particularly CRMs, and the mobile technology used by field sales representatives.

👥 Team Culture & Values

Operations Values:

• Results-Driven: A strong emphasis on achieving and exceeding sales targets and earning potential through hard work and performance.

• Customer-Centric: Commitment to understanding and meeting customer needs, building trust, and ensuring satisfaction with home improvement solutions.

• Integrity & Trust: Building genuine relationships with customers and operating with honesty and transparency throughout the sales process.

• Continuous Improvement: A willingness to learn, adapt to new sales techniques, and refine personal presentation and negotiation skills.

• Team Collaboration: Working effectively with inside sales, management, and other support teams to achieve collective sales goals.

Collaboration Style:

• Supportive Partnership: Design Consultants work in tandem with an inside sales team that provides qualified leads, fostering a collaborative environment aimed at maximizing conversion rates.

• Managerial Guidance: Regular interaction with sales management for coaching, performance reviews, and strategic guidance on sales approaches.

• Cross-Functional Awareness: An understanding that successful sales are supported by effective marketing, product quality, and installation services, requiring a degree of awareness of these functions.

📝 Enhancement Note: Team culture and values are inferred based on the emphasis on commission, customer service, and the structured sales process described in the job posting.

⚡ Challenges & Growth Opportunities

Challenges:

• Commission-Based Income Volatility: Managing personal finances and maintaining motivation through potential fluctuations in commission earnings.

• Navigating Customer Objections: Effectively addressing customer concerns related to price, scope, or timing to secure sales.

• Territory Management: Efficiently planning routes and managing time across a designated sales territory to maximize client interactions.

• Adapting to Diverse Customer Needs: Tailoring sales presentations and solutions to meet the unique requirements and preferences of each homeowner.

Learning & Development Opportunities:

• Advanced Sales Training: Access to ongoing training focused on negotiation, closing techniques, consultative selling, and product knowledge.

• Product Specialization: Deepening expertise in specific exterior home improvement products to become a subject matter expert.

• Mentorship: Opportunities to learn from experienced sales managers and top-performing consultants.

• Career Advancement: Potential pathways into sales management, account executive roles, or specialized sales positions within the company.

📝 Enhancement Note: Challenges and growth opportunities are framed around the realities of a commission-based sales role in the home improvement industry.

💡 Interview Preparation

Strategy Questions:

• "Describe your experience in commission-based sales and how you stay motivated." (Focus on your drive, ability to handle rejection, and success metrics.)

• "Walk me through your typical sales process from receiving a lead to closing the sale." (Detail your approach to qualification, needs assessment, presentation, objection handling, and closing.)

• "How do you build rapport and trust with a new client in their home environment?" (Provide specific examples of your communication and interpersonal skills.)

• "Imagine a customer is hesitant about the price of our premium window product. How would you address their concern?" (Demonstrate your negotiation and value articulation skills.) Company & Culture Questions:

• "What do you know about Great Day Improvements and the home improvement industry?" (Research the company's products, history, and market position.)

• "How do you handle working with company-provided leads versus prospecting your own?" (Highlight the efficiency of company leads and your ability to maximize them.)

• "Describe a time you had to adapt your work schedule to meet business needs." (Show your flexibility and commitment.) Portfolio Presentation Strategy:

• Quantify Your Success: Be prepared to present specific examples of your sales achievements, including average deal size, conversion rates, and past commission earnings (if comfortable sharing).

• Highlight GDI's Model: Explain how your skills and experience align with Great Day Improvements' model of full commission, company-provided leads, and consultative in-home sales.

• Showcase Your Process: Clearly articulate your sales methodology, emphasizing how you identify needs, present solutions, and close deals effectively.

• Express Enthusiasm: Convey genuine excitement for the products, the opportunity to help homeowners, and the potential for high earnings.

📝 Enhancement Note: Interview preparation focuses on common sales interview questions, emphasizing the need to quantify achievements and articulate a clear sales process relevant to the company's model.

📌 Application Steps

To apply for this Design Consultant position:

• Submit your application through the provided link on the Great Day Improvements careers portal.

• Customize Your Resume: Tailor your resume to highlight experience in direct sales, in-home consultations, relationship building, negotiation, and closing sales. Quantify achievements with numbers and percentages where possible.

• Prepare Your Sales Pitch: Be ready to discuss your personal sales process and have 2-3 detailed examples of successful sales engagements that showcase your ability to overcome objections and close deals.

• Research Great Day Improvements: Familiarize yourself with their product offerings, company history, and target market to demonstrate genuine interest and understanding during interviews.

• Practice Your Presentation: Rehearse delivering a compelling sales presentation, focusing on building rapport, uncovering needs, and articulating value.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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