Design Consultant
📍 Job Overview
Job Title: Design Consultant (Sales Representative)
Company: Great Day Improvements: A Family of Brands
Location: Covington, Washington, United States
Job Type: FULL_TIME
Category: Sales Operations / GTM (Go-to-Market) - Direct Sales Focus
Date Posted: 2026-06-24
Experience Level: Mid-Level (2-5 years)
Remote Status: On-site
🚀 Role Summary
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This role is a high-earning, full-commission direct sales position focused on in-home consultations for home improvement products, leveraging provided leads and focusing on closing sales.
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Key responsibilities include conducting persuasive product presentations, identifying customer needs, and negotiating/closing deals within a structured sales process.
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Success in this role relies heavily on strong relationship-building skills, consultative selling techniques, and a results-driven approach to achieve significant earnings.
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The position operates within the home improvement sector, requiring a deep understanding of customer needs and a consultative approach to exterior home enhancement solutions.
📝 Enhancement Note: While the title is "Design Consultant," the core responsibilities and compensation structure (full commission with provided leads) clearly indicate a direct sales representative role. The "design" aspect likely refers to helping homeowners visualize and select exterior improvements rather than architectural or interior design. This role is crucial for the Go-to-Market (GTM) strategy, directly driving revenue.
📈 Primary Responsibilities
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Conduct professional, in-home sales presentations to prospective homeowners, building rapport and trust to effectively communicate product value.
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Skillfully identify and understand customer needs, pain points, and desires related to exterior home improvement projects.
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Utilize Great Day Improvements' proven sales presentation methodology to showcase product benefits and solutions tailored to individual homeowner requirements.
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Negotiate terms and effectively close sales, transforming qualified leads into satisfied customers and revenue for the company.
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Maintain a thorough understanding of GDI's product offerings, installation processes, and competitive advantages to provide expert guidance.
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Manage a flexible schedule to accommodate pre-set customer appointments and ensure timely follow-ups.
📝 Enhancement Note: The responsibilities are heavily focused on the sales cycle from initial consultation to closing. The emphasis on a "proven sales presentation" suggests a need for adherence to a structured sales playbook, a common element in well-defined sales operations.
🎓 Skills & Qualifications
Education: While no specific degree is listed, a strong understanding of sales principles and customer psychology is implied. A background in business, marketing, or a related field could be beneficial.
Experience: 2-5 years of direct sales experience, particularly in a commission-based, in-home sales, or consultative selling environment. Proven track record of meeting and exceeding sales targets.
Required Skills:
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In-Home Sales Expertise: Proven ability to conduct successful sales presentations directly in a customer's home.
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Relationship Building: Exceptional interpersonal skills to quickly establish trust and rapport with diverse customer profiles.
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Negotiation & Closing: Strong acumen in negotiating terms and confidently closing sales deals.
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Product Presentation: Ability to articulate product features, benefits, and solutions clearly and persuasively.
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Customer Needs Identification: Skill in active listening and probing to uncover and address customer requirements effectively.
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Valid Driver's License & Reliable Transportation: Essential for traveling to customer appointments.
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Flexible Work Schedule: Adaptability to varying appointment times and business demands.
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Results-Oriented Mindset: A strong drive to achieve financial success through hard work and performance.
Preferred Skills:
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Experience within the home improvement or construction industry.
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Familiarity with CRM systems for lead and customer management.
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Demonstrated ability to overcome objections and handle sales negotiations effectively.
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Proficiency in using sales enablement tools and product samples.
📝 Enhancement Note: The qualifications emphasize soft skills crucial for direct sales and customer interaction. The lack of specific educational requirements points towards a focus on practical sales experience and demonstrated performance, aligning with a commission-driven GTM model.
📊 Process & Systems Portfolio Requirements
Portfolio Essentials:
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Sales Performance Metrics: Documented examples of achieving and exceeding sales quotas, conversion rates, and average deal sizes.
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Case Studies of Successful Sales: Detailed accounts of complex sales scenarios navigated successfully, highlighting problem-solving and closing strategies.
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Customer Relationship Management Examples: Evidence of building and maintaining strong customer relationships leading to repeat business or referrals.
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Presentation Methodology Application: Examples of how specific sales presentation techniques were used to influence customer decisions and secure sales.
Process Documentation:
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Sales Cycle Mapping: Ability to articulate and demonstrate understanding of a typical sales cycle from lead qualification to closing.
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Needs Assessment Workflows: Examples of structured approaches to identifying and documenting customer needs during consultations.
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Negotiation & Closing Strategies: Demonstrated application of effective negotiation tactics and closing techniques.
📝 Enhancement Note: For a direct sales role focused on closing, a "portfolio" would likely manifest as a robust resume showcasing quantifiable sales achievements, case studies of successful deals, and a clear understanding of sales processes. A formal "portfolio" submission might not be standard, but candidates should be prepared to discuss their sales methodology and past successes in detail.
💵 Compensation & Benefits
Salary Range: $150,000 - $200,000 USD per year (Full Commission)
Benefits:
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Performance Bonuses: Opportunities to earn additional income based on exceeding sales targets.
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Incentives: Various programs and rewards for top sales performers.
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Professional Training: Comprehensive training provided to equip consultants with product knowledge and sales skills.
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Company Provided Leads: High-quality, pre-qualified leads, eliminating the need for cold calling or prospecting.
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Marketing Support: Access to superior marketing materials and a strong referral program.
Working Hours: Full-time, with a flexible schedule to accommodate customer appointments. This will involve evenings and weekends as needed to meet business demands and customer availability.
📝 Enhancement Note: The salary range is based on the provided $150,000+ earnings potential and the stated max of $200,000. This is a commission-only structure, so the salary represents potential earnings, not a base salary. The benefits are focused on performance enhancement and reducing sales friction (leads, training, marketing). The working hours are typical for commission-based field sales roles.
🎯 Team & Company Context
🏢 Company Culture
Industry: Home Improvement / Residential Construction Services. Great Day Improvements has a long-standing history (since 1966) in this sector, indicating stability and established market presence.
Company Size: The description implies a substantial sales force and significant lead generation infrastructure, suggesting a medium to large-sized organization within the home improvement space. LinkedIn data (if available) would refine this; however, the "Family of Brands" suggests multiple divisions or product lines.
Founded: 1966. This long history signifies experience, market adaptation, and a potentially stable corporate structure.
Team Structure:
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The sales team consists of "In Home Sales professionals" (Design Consultants) who are supported by an inside sales team and experienced management.
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Reporting structure likely involves direct reporting to a Sales Manager or Regional Sales Director.
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Collaboration occurs with inside sales (for lead qualification/scheduling) and potentially with installation/project management teams post-sale, though the primary focus is direct customer interaction. Methodology:
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Data-Driven Lead Qualification: A rigorous pre-qualification process ensures leads are high-quality, minimizing wasted sales effort.
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Consultative Sales Process: Emphasis on building trust, identifying needs, and presenting tailored solutions rather than high-pressure tactics.
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Performance-Based Incentives: A culture that rewards high achievement through commission, bonuses, and incentives.
Company Website: https://greatdayimprovements.com/work-with-us/
📝 Enhancement Note: The company's long history and "Family of Brands" structure suggest a robust operational framework supporting its GTM efforts. The emphasis on a strong lead generation system is a key operational component that directly supports the sales team's effectiveness.
📈 Career & Growth Analysis
Operations Career Level: This is a mid-level direct sales role (2-5 years experience) but offers significant earning potential akin to senior sales positions due to its commission structure. It's a critical revenue-generating role within the Go-to-Market (GTM) function.
Reporting Structure: Sales Consultants report to a Sales Manager or similar leadership within the direct sales division. This manager is responsible for coaching, performance management, and ensuring adherence to sales processes.
Operations Impact: This role has a direct and immediate impact on revenue generation. The success of these consultants is paramount to the company's financial performance and market share growth in the home improvement sector. Their ability to close deals directly fuels the company's operational capacity for fulfillment and installation.
Growth Opportunities:
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Senior Sales Consultant/Master Closer: Progression to roles with higher commission tiers, specialized product focus, or mentorship responsibilities for new hires.
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Sales Management: Opportunity to move into leadership roles, managing a team of sales consultants, coaching performance, and driving regional sales targets.
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Specialization: Potential to become an expert in specific product lines or customer segments, acting as a subject matter expert.
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Cross-Functional Moves: With demonstrated leadership and operational understanding, potential career paths into sales operations management or business development roles.
📝 Enhancement Note: The growth path from a high-performing individual contributor in sales to management is a common and well-defined trajectory. This role provides a solid foundation for understanding customer acquisition and revenue generation, which are critical components of GTM strategy.
🌐 Work Environment
Office Type: Primarily an in-home, field-based role. While there may be a home office or regional office for training and occasional meetings, the primary workspace is the customer's home.
Office Location(s): The role is based in the Seattle-Tacoma metropolitan area, specifically Covington, WA, serving homeowners in this region.
Workspace Context:
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Mobile Office: Sales consultants operate with a mobile setup, utilizing product samples, presentation materials, and potentially a company-provided tablet or laptop.
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Customer Environments: The work environment varies significantly based on the homeowner's residence, requiring adaptability and professionalism in diverse settings.
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Team Interaction: While largely independent, consultants interact with inside sales for appointment setting and management for performance reviews and support.
Work Schedule: Flexible, but demanding. Full-time commitment is expected, with significant availability required during evenings and weekends to align with customer schedules and maximize sales opportunities. This requires strong personal time management skills.
📝 Enhancement Note: The field-based nature of this role means the "work environment" is less about a traditional office and more about the consultant's ability to operate independently and professionally in customer homes. This requires a different set of operational considerations, such as managing travel and presentation materials effectively.
📄 Application & Portfolio Review Process
Interview Process:
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Initial Screening: Likely a phone or video call with an HR representative or recruiter to assess basic qualifications, sales aptitude, and cultural fit.
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Sales Assessment/Presentation: Candidates may be asked to conduct a mock sales presentation, either live or recorded, to demonstrate their presentation and closing skills using provided product information.
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In-Person Interview: Meeting with the Sales Manager to discuss experience, sales philosophy, and career aspirations in more detail. This stage will heavily focus on past performance and how the candidate aligns with GDI's sales culture.
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Field Ride-Along (Potentially): An experienced consultant or manager might accompany the candidate on a real appointment to observe their in-home sales performance.
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Final Offer: Based on successful completion of all stages.
Portfolio Review Tips:
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Quantify Achievements: Prepare to discuss specific sales figures, conversion rates, average deal sizes, and revenue generated from past roles. Use numbers extensively.
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Sales Process Articulation: Be ready to walk through your typical sales process from lead engagement to closing, highlighting how you adapt to different customer situations.
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Case Study Presentation: Prepare 1-2 detailed case studies of challenging sales you successfully closed, emphasizing the strategies you employed and the positive outcomes.
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Customer-Centric Approach: Demonstrate a clear understanding of how to build rapport, identify needs, and present solutions that genuinely benefit the customer.
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Enthusiasm & Drive: Convey passion for sales, the home improvement industry, and the opportunity to earn significant income.
Challenge Preparation:
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Mock Sales Pitch: Practice delivering a concise, persuasive sales pitch for a home improvement product, focusing on benefits and closing.
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Objection Handling: Anticipate common customer objections (price, timing, need) and prepare effective responses.
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Needs Discovery Questions: Develop a list of insightful questions designed to uncover a homeowner's specific needs and motivations for home improvement.
📝 Enhancement Note: For a sales role, the "portfolio" is less about physical documents and more about the candidate's ability to articulate their sales process, demonstrate their skills through mock presentations, and quantify past successes. The interview process will heavily evaluate their direct sales acumen and earning potential.
🛠 Tools & Technology Stack
Primary Tools:
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CRM System (e.g., Salesforce, HubSpot, or custom): For managing leads, tracking customer interactions, sales pipeline management, and forecasting.
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Sales Presentation Software/Tools: Company-provided software or digital tools for creating and delivering product presentations, possibly including interactive elements or visualization.
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Tablet/Laptop: For accessing CRM, presentation materials, order forms, and potentially digital contracts.
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Communication Tools: Email, phone, messaging apps for internal communication and customer follow-ups.
Analytics & Reporting:
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Sales Performance Dashboards: Access to dashboards showing individual and team sales metrics, conversion rates, and pipeline health.
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Forecasting Tools: Utilized within the CRM to predict future sales based on pipeline activity.
CRM & Automation:
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Lead Management Systems: Essential for receiving and tracking company-provided leads.
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Order Entry Systems: For processing sales orders and initiating the fulfillment process.
📝 Enhancement Note: While specific tools aren't listed, the role necessitates proficiency in standard sales technology. A strong understanding of CRM is paramount for effective lead and pipeline management, which are core to sales operations. The company likely provides specific tools for presentations and order processing.
👥 Team Culture & Values
Operations Values:
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Customer Focus: Prioritizing homeowner needs and ensuring satisfaction through effective consultation and product solutions.
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Performance Excellence: A drive for high achievement, with a culture that celebrates top performers and results.
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Integrity & Trust: Building genuine relationships with customers and operating with honesty.
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Continuous Improvement: Embracing professional training and adapting sales methodologies to enhance effectiveness.
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Teamwork: Collaborating with inside sales and management to achieve collective GTM goals.
Collaboration Style:
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Independent Fieldwork: Consultants primarily work independently in the field, managing their own schedules and customer interactions.
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Supportive Internal Network: Reliance on inside sales for lead qualification and scheduling, and management for coaching and guidance.
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Shared Goal Orientation: A common objective to drive revenue and customer acquisition for the company.
📝 Enhancement Note: The culture appears to be a blend of independent drive and supportive collaboration. The emphasis on performance and customer satisfaction aligns with typical GTM operational values aimed at sustainable revenue growth.
⚡ Challenges & Growth Opportunities
Challenges:
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Commission-Only Pressure: The inherent challenge of relying solely on commission for income, requiring consistent high performance.
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Customer Rejection: Experiencing rejections or lost sales, requiring resilience and a positive attitude.
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Scheduling & Logistics: Managing a flexible schedule, travel, and in-home appointments efficiently.
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Adapting to Diverse Customer Needs: Effectively communicating value to a wide range of homeowners with varying needs and budgets.
Learning & Development Opportunities:
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Advanced Sales Training: Ongoing professional development in negotiation, closing techniques, and consultative selling.
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Product Knowledge Expansion: Deepening expertise in GDI's full range of home improvement products.
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Sales Management Mentorship: Opportunities to learn from experienced sales leaders for potential career advancement into management.
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Performance Coaching: Regular feedback and coaching from sales management to refine sales skills and improve performance metrics.
📝 Enhancement Note: This role offers significant opportunity for financial reward and professional growth in sales, particularly for individuals who thrive in commission-based environments and enjoy direct customer interaction. The challenges are typical for high-performing sales roles, with clear paths for development.
💡 Interview Preparation
Strategy Questions:
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"Describe your process for conducting an in-home sales presentation, from initial greeting to closing the deal." (Focus on building rapport, identifying needs, presenting solutions, handling objections, and closing).
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"How do you build trust and rapport quickly with potential customers you've just met?" (Highlight active listening, empathy, and genuine interest).
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"Walk me through a challenging sale you successfully closed. What were the obstacles, and how did you overcome them?" (Prepare a compelling case study with quantifiable results).
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"How do you handle rejection or a customer who isn't ready to buy immediately?" (Emphasize resilience, learning from the experience, and professional follow-up). Company & Culture Questions:
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"Why are you interested in Great Day Improvements and this specific 'Design Consultant' role?" (Research GDI's history, products, and values; connect your motivations to their mission).
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"What motivates you in a commission-only sales environment?" (Focus on financial rewards, personal achievement, and the satisfaction of helping customers).
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"How do you stay motivated and disciplined when working independently?" (Discuss time management, goal setting, and self-driven approaches). Portfolio Presentation Strategy:
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Quantify Everything: Be ready to discuss your sales performance using specific numbers (e.g., "I consistently exceeded my quota by 15-20%," "My closing ratio was typically around 30%").
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Show, Don't Just Tell: Prepare to use your experience to illustrate your sales skills. Instead of saying "I'm good at closing," describe a specific instance where you successfully closed a difficult sale.
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Focus on Customer Value: Frame your successes not just in terms of revenue generated, but also in how you helped customers solve their problems and achieve their home improvement goals.
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Enthusiasm & Confidence: Project confidence in your abilities and enthusiasm for the role and the company's products.
📝 Enhancement Note: Interview preparation for this role centers on demonstrating direct sales prowess, resilience, and a strong understanding of the sales cycle and customer interaction. Candidates must be prepared to quantify their achievements and articulate their sales methodology effectively.
📌 Application Steps
To apply for this operations position:
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Submit your application through the provided link on the Great Day Improvements careers portal.
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Resume Optimization: Tailor your resume to highlight quantifiable sales achievements, experience in direct or in-home sales, relationship-building skills, and closing success. Use keywords from the job description like "in-home sales," "commission," "negotiation," and "closing."
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Prepare a Sales Case Study: Be ready to discuss 1-2 detailed examples of successful sales you've closed, focusing on the customer's needs, your approach, and the positive outcome.
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Practice Your Pitch: Rehearse a concise, persuasive sales presentation for a home improvement product, focusing on benefits and a clear call to action.
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Research GDI: Understand the company's history, their product offerings (even at a high level), and their commitment to customer satisfaction. Familiarize yourself with their "Family of Brands" structure if possible.
⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.
Application Requirements
Candidates must possess a valid driver's license, reliable transportation, and a flexible work schedule. Experience in building quick rapport with customers and a strong drive for commission-based results are required.