Design Consultant

📍 Job Overview

Job Title: Design Consultant

Company: Great Day Improvements: A Family of Brands

Location: Albany, New York, United States

Job Type: Full-Time

Category: Sales Operations / GTM (Go-To-Market)

Date Posted: 2026-06-24

Experience Level: 2-5 Years

Remote Status: On-site

🚀 Role Summary

• This role serves as a critical client-facing liaison within the Go-To-Market (GTM) strategy, focusing on direct-to-consumer sales and revenue generation through in-home consultations.

• The position requires a strong emphasis on consultative selling, relationship building, and successfully converting provided leads into closed deals, directly impacting sales pipeline velocity and revenue targets.

• Success in this role is intrinsically tied to robust sales operations principles, including effective territory management, accurate forecasting, and adherence to sales processes designed for maximum efficiency and customer satisfaction.

• As a commissioned sales professional, the Design Consultant will operate within defined sales territories and leverage provided marketing collateral and product samples to achieve ambitious revenue goals.

📝 Enhancement Note: While the title is "Design Consultant," the core responsibilities and compensation structure (full commission with provided leads) clearly indicate a Sales Representative or Sales Consultant role within the GTM function, rather than a traditional design or operations role. The focus is on selling home improvement solutions.

📈 Primary Responsibilities

• Conduct in-home sales presentations, building immediate rapport and trust with prospective clients to understand their exterior home improvement needs and aspirations.

• Effectively utilize the company's proven sales presentation methodology and product samples to educate customers, identify their specific requirements, and propose tailored solutions.

• Negotiate terms and successfully close sales by addressing customer concerns, highlighting value propositions, and securing commitments, thereby contributing directly to revenue targets.

• Manage a pipeline of pre-qualified, company-provided leads to ensure timely and effective engagement, maximizing conversion rates and meeting sales quotas.

• Collaborate with internal teams, such as inside sales support and installation departments, to ensure a seamless customer experience from initial contact through project completion.

📝 Enhancement Note: The primary responsibilities are centered on direct sales activities. The "design" aspect is functional in terms of recommending appropriate products, but the core function is sales execution and revenue generation.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a background in business, marketing, sales, or a related field is beneficial. Continuous learning through professional training is a key component.

Experience: 2-5 years of experience in a client-facing sales role, particularly in-home sales, consultative selling, or commission-based environments, is ideal. Demonstrated success in relationship building and closing deals is paramount.

Required Skills:

• In-Home Sales: Proven ability to conduct effective sales presentations and consultations directly at customer residences.

• Relationship Building: Exceptional interpersonal skills to quickly establish trust and rapport with diverse clientele.

• Negotiation & Closing: Strong negotiation skills and a demonstrated ability to confidently close sales by overcoming objections and securing agreements.

• Customer Education: Capacity to clearly explain product features, benefits, and solutions to homeowners.

• Product Presentation: Skill in presenting product samples and marketing materials in a compelling and informative manner.

• Lead Conversion: Proficiency in converting pre-qualified leads into secured sales opportunities.

• Valid Driver's License & Reliable Transportation: Essential for conducting in-home visits.

• Flexible Work Schedule: Ability to adapt to business needs and customer availability.

Preferred Skills:

• Experience with CRM systems for lead and client management.

• Familiarity with home improvement products or construction industry sales.

• A strong understanding of consultative selling techniques.

• Proficiency in utilizing sales enablement tools for presentations and proposals.

📝 Enhancement Note: The qualifications emphasize soft skills critical for direct sales and customer interaction, alongside practical requirements like transportation and a flexible schedule. The "experience with building relationships quickly" is a key indicator of the consultative and trust-based nature of the sales process.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Sales Performance Metrics: Evidence of achieving and exceeding sales targets, including metrics like conversion rates, average deal size, and revenue generated.

• Case Studies of Successful Sales: Detailed examples of how you identified customer needs, presented solutions, navigated objections, and successfully closed complex sales, particularly in home improvement or similar sectors.

• Customer Relationship Management Examples: Demonstrations of how you've built and maintained client relationships throughout the sales cycle, leading to repeat business or referrals.

• Presentation Materials: Examples of sales presentations, proposal templates, or visual aids used to effectively communicate value propositions to clients.

Process Documentation:

• Sales Cycle Management: Ability to articulate and adhere to a defined sales process from lead engagement to closing, including documentation of key stages and touchpoints.

• Needs Assessment Workflows: Examples of how you conduct thorough customer needs assessments to ensure accurate product recommendations and tailored solutions.

• Objection Handling Frameworks: Documentation of strategies and techniques used to effectively address customer objections and concerns during the sales process.

📝 Enhancement Note: For a commissioned sales role like this, a "portfolio" would primarily consist of demonstrable sales achievements and the ability to articulate the sales process used to achieve them, rather than formal design or operational documentation.

💵 Compensation & Benefits

Salary Range: $150,000 - $200,000+ annually (Commission-based with performance bonuses and incentives).

Benefits:

• Full Commission Structure: High earning potential directly tied to sales performance.

• Company-Provided Leads: No cold-calling or prospecting required, allowing focus on closing.

• Performance Bonuses: Additional financial rewards for exceeding sales targets.

• Incentives: Opportunities for special rewards and recognition based on sales achievements.

• Professional Training: Comprehensive training programs to enhance sales skills and product knowledge.

• Marketing & Installation Support: Access to superior marketing materials and top-tier installation services, facilitating customer satisfaction and referrals.

Working Hours: While a standard 40-hour work week is implied, flexibility is required to accommodate customer availability, which may include evenings and weekends. The role demands dedication to achieving sales goals.

📝 Enhancement Note: The salary range provided is an estimate of potential earnings for top performers on a full commission basis, as indicated by the job description stating "typically earn $150,000 and beyond in their 1st year." This aligns with the target range. The benefits are heavily weighted towards sales performance incentives and support.

🎯 Team & Company Context

🏢 Company Culture

Industry: Home Improvement / Construction Services. Great Day Improvements has been a recognized leader in this sector since 1966, specializing in exterior home enhancements.

Company Size: The company is part of a "Family of Brands," suggesting a medium to large enterprise with established operational structures and a significant market presence. This size often means robust support systems and clear career paths.

Founded: 1966. This long history indicates stability, a proven business model, and deep industry expertise.

Team Structure:

• Sales consultants operate within a structured sales team, likely segmented by territory or region.

• Reporting is typically to a Sales Manager or Regional Sales Director who oversees performance, provides coaching, and drives sales strategy execution.

• Cross-functional collaboration involves close interaction with inside sales support for lead qualification and scheduling, and with installation and customer service teams to ensure project success post-sale. Methodology:

• Data-Driven Lead Qualification: A rigorous pre-qualification process ensures leads are highly viable, maximizing consultant efficiency.

• Consultative Sales Approach: Emphasis on understanding customer needs and providing tailored solutions, rather than high-pressure tactics.

• Process Optimization: Continuous refinement of sales presentations and customer engagement strategies to improve conversion rates and customer satisfaction.

Company Website: https://greatdayimprovements.com/work-with-us/

📝 Enhancement Note: The company's long history and "Family of Brands" structure suggest a well-established, process-oriented organization with a strong emphasis on customer satisfaction and sales performance. The sales team is likely well-supported.

📈 Career & Growth Analysis

Operations Career Level: This is an individual contributor role focused on direct sales execution, typically considered an entry to mid-level position within a GTM sales hierarchy. It requires strong personal drive and sales acumen.

Reporting Structure: Sales Consultants report to a Sales Manager or similar leadership role responsible for team performance, training, and sales strategy implementation.

Operations Impact: The Design Consultant's primary impact is directly on revenue generation and market penetration. Success in this role contributes significantly to the company's top-line growth and market share within the home improvement sector.

Growth Opportunities:

• Senior Sales Consultant/Account Executive: Progression to handling larger or more complex accounts, or specializing in specific product lines.

• Sales Management: Opportunity to move into leadership roles, managing a team of sales consultants, driving regional performance, and contributing to sales strategy.

• Specialization: Potential to become a subject matter expert in particular product categories or sales methodologies.

• Training & Development: Ongoing opportunities to enhance sales techniques, product knowledge, and negotiation skills.

📝 Enhancement Note: Growth paths are clearly defined within sales, moving from execution to management or specialization. The emphasis on training suggests a commitment to developing talent within the sales organization.

🌐 Work Environment

Office Type: Primarily an on-site role requiring extensive travel to customer homes within a designated sales territory. While there may be a home office base or regional support center, the work is predominantly field-based.

Office Location(s): The primary work location is Albany, New York, with travel expected throughout the surrounding Albany County and potentially wider regions within New York.

Workspace Context:

• The "workspace" is largely the client's home, requiring professionalism, adaptability, and excellent presentation skills in diverse environments.

• Access to company-provided marketing materials, product samples, and potentially digital sales tools (e.g., tablet-based presentation software) is crucial.

• Collaboration occurs through scheduled meetings with sales managers, team check-ins, and interactions with support staff via phone or digital communication.

Work Schedule: While the role is full-time, the schedule is flexible to accommodate customer appointments, which often occur during evenings and weekends. The focus is on meeting appointment availability and closing sales.

📝 Enhancement Note: This role is heavily field-based. "On-site" refers to the customer's location rather than a traditional office setting, emphasizing the need for self-sufficiency and strong time management skills.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and application to assess relevant sales experience, qualifications, and drive for success.

• Sales Skills Assessment: Likely includes behavioral questions focused on your ability to build rapport, handle objections, and close deals. A role-playing exercise simulating an in-home sales presentation may be conducted.

• Meet the Team/Manager: An opportunity to discuss the role in detail with a Sales Manager, understand the team dynamics, and assess cultural fit.

• Final Interview: Potentially with senior sales leadership to confirm suitability for the role and discuss compensation expectations.

Portfolio Review Tips:

• Quantify Achievements: Be prepared to discuss specific sales numbers, revenue generated, conversion rates, and how you exceeded targets. Use concrete figures.

• Tell Your Sales Story: Articulate your process for engaging leads, understanding customer needs, presenting solutions, and closing sales. Highlight your key strengths in each stage.

• Demonstrate Problem-Solving: Share examples of how you overcame challenging objections or difficult customer situations to secure a sale.

• Showcase Enthusiasm: Convey your passion for sales, your belief in the product, and your drive to succeed in a commission-based environment.

Challenge Preparation:

• Role-Playing Scenarios: Practice simulating an in-home sales pitch, focusing on identifying needs, presenting solutions, and handling common objections (e.g., price, timing, competitors).

• Product Knowledge: Familiarize yourself with common home improvement products and their benefits to effectively advise customers.

• Company Research: Understand Great Day Improvements' products, services, target market, and competitive advantages.

📝 Enhancement Note: The interview process will heavily focus on assessing sales aptitude, communication skills, and the ability to perform under a commission-only structure. A strong understanding of sales methodologies and quantifiable results is key.

🛠 Tools & Technology Stack

Primary Tools:

• CRM System: Likely a platform like Salesforce, HubSpot, or a proprietary system for managing leads, tracking customer interactions, and forecasting sales. Proficiency in CRM usage is essential for pipeline management.

• Presentation Software: Tools such as PowerPoint, Google Slides, or specialized sales enablement platforms (e.g., Showpad, DocuSign for proposals) for delivering compelling in-home presentations and proposals.

• Communication Tools: Email, phone systems, and potentially collaboration platforms (e.g., Slack, Microsoft Teams) for internal communication and coordination.

Analytics & Reporting:

• Sales Dashboards: Familiarity with using dashboards within CRM or other reporting tools to monitor personal performance against KPIs (Key Performance Indicators) such as sales volume, conversion rates, and pipeline value.

• Forecasting Tools: Ability to provide accurate sales forecasts based on pipeline activity and closing probabilities.

CRM & Automation:

• Lead Management Portals: Systems designed to receive, qualify, and distribute incoming leads to sales consultants.

• Proposal Generation Software: Tools that may automate the creation of sales proposals and quotes, ensuring consistency and accuracy.

📝 Enhancement Note: While the role is field-based, proficiency with digital tools for lead management, presentation, communication, and potentially proposal generation is expected for efficiency and performance tracking.

👥 Team Culture & Values

Operations Values:

• Results-Oriented: A strong emphasis on achieving and exceeding sales targets, with compensation directly reflecting performance.

• Customer-Centric: A commitment to understanding and meeting homeowner needs, ensuring satisfaction with products and services.

• Teamwork & Support: While individual performance is key, the culture likely values collaboration and mutual support among sales consultants and with support staff.

• Integrity & Professionalism: Maintaining high ethical standards and professional conduct during all client interactions and company operations.

Collaboration Style:

• Cross-functional Communication: Regular interaction with inside sales, customer service, and installation teams to ensure smooth project execution and customer satisfaction.

• Performance Feedback: Openness to receiving coaching and feedback from sales managers to continuously improve sales techniques and results.

• Knowledge Sharing: A culture where successful sales strategies and best practices are shared among team members to elevate collective performance.

📝 Enhancement Note: The company culture is likely performance-driven, emphasizing sales success, customer satisfaction, and a supportive team environment for achieving GTM objectives.

⚡ Challenges & Growth Opportunities

Challenges:

• Commission-Based Income: The primary challenge is the reliance on commission for income, requiring consistent high performance and resilience.

• Client Management: Effectively managing diverse client expectations, objections, and scheduling can be demanding.

• Territory Management: Optimizing travel and appointment scheduling within a designated sales territory to maximize efficiency.

• Market Competition: Navigating a competitive home improvement market requires strong product knowledge and persuasive sales skills.

Learning & Development Opportunities:

• Advanced Sales Training: Continuous professional development in areas like negotiation, consultative selling, and closing techniques.

• Product Specialization: Becoming an expert in specific product lines, enhancing consultative capabilities.

• Sales Management Track: Potential to develop leadership skills for future roles in managing sales teams.

• Industry Trends: Staying abreast of innovations and trends in the home improvement sector to better advise clients.

📝 Enhancement Note: The role presents challenges inherent to commission sales but offers significant growth potential within sales leadership or specialized sales roles, supported by ongoing training.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to build rapport with a difficult customer. How did you approach it, and what was the outcome?" (Focus on your interpersonal skills and problem-solving approach.)

• "Walk me through your typical sales process from receiving a lead to closing the deal, especially in an in-home setting." (Highlight your structured approach and key strategies.)

• "How do you handle objections related to price or contract terms? Provide a specific example." (Demonstrate your negotiation skills and ability to overcome resistance.)

• "Why are you interested in a commission-based sales role, and what motivates you to succeed?" (Showcase your drive, resilience, and understanding of performance-based compensation.) Company & Culture Questions:

• "What do you know about Great Day Improvements and our products/services?" (Research the company's offerings and market position.)

• "How do you see yourself contributing to our team culture of high performance and customer satisfaction?" (Align your values with those of the company.)

• "Describe your ideal work environment and how you thrive in a results-driven setting." (Emphasize your suitability for a commission structure and GTM focus.) Portfolio Presentation Strategy:

• Quantify Everything: For any past sales achievements you discuss, have specific numbers ready: revenue, units sold, conversion rates, percentage above quota.

• Use the STAR Method: For behavioral questions, structure your answers using Situation, Task, Action, Result.

• Highlight Your Process: Be ready to articulate your sales methodology clearly, emphasizing how you identify needs, present solutions, and close.

• Show Enthusiasm: Convey genuine excitement for sales, the home improvement industry, and the opportunity to earn significant income.

📝 Enhancement Note: Prepare to demonstrate a strong understanding of sales principles, a quantifiable track record of success, and a proactive, results-oriented mindset suitable for a commission-only environment.

📌 Application Steps

To apply for this Design Consultant position:

• Submit your application through the provided link on the Great Day Improvements careers page.

• Resume Optimization: Tailor your resume to highlight direct sales experience, achievements in closing deals, relationship-building skills, and any experience with in-home sales or commission-based roles. Quantify your successes.

• Portfolio Preparation: Mentally prepare to discuss specific sales achievements, your sales process, and how you handle objections. Develop concrete examples using the STAR method.

• Company Research: Thoroughly research Great Day Improvements, their product lines, their market position, and their company values to demonstrate genuine interest and preparedness.

• Interview Practice: Practice answering common sales interview questions, particularly those related to motivation, objection handling, and closing techniques. Prepare for potential role-playing scenarios.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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