Design Consultant

📍 Job Overview

Job Title: Design Consultant

Company: EQ3

Location: Polo Park, Winnipeg, Manitoba, Canada

Job Type: Full-Time

Category: Sales Operations / Retail Sales

Date Posted: 2026-09-10

Experience Level: Entry-Level to Mid-Level (0-2 years implied)

Remote Status: On-site

🚀 Role Summary

• Drive revenue growth through consultative sales and relationship building within a retail environment.

• Manage a full commission sales cycle, directly impacting personal earnings based on performance.

• Cultivate deep product knowledge across a range of furniture and accessory collections to provide expert recommendations.

• Deliver an exceptional customer experience by understanding client needs and offering tailored design solutions.

• Develop and maintain a personal client base to ensure consistent sales opportunities and long-term customer loyalty.

📝 Enhancement Note: While this role is titled "Design Consultant," its core functions and compensation structure (commission-based) place it firmly within a retail sales operations context. The emphasis on sales targets, customer relationship management, and direct earning potential aligns with operational roles focused on driving top-line revenue. The "design" aspect is secondary to the sales execution, making it a sales-centric role with a product focus.

📈 Primary Responsibilities

• Engage with customers upon entry to identify their needs, preferences, and budget for furniture and home décor.

• Provide expert advice and personalized recommendations for upholstery, dining, bedroom furniture, and accessories, aligning with customer lifestyles and aesthetic preferences.

• Proactively generate sales opportunities through active client engagement, follow-up, and lead development.

• Effectively close sales by addressing customer concerns, articulating product value, and facilitating the purchase process.

• Build and nurture long-term customer relationships through consistent follow-up, personalized service, and post-sale engagement.

• Achieve and consistently exceed individual sales targets and Key Performance Indicators (KPIs) within the designated sales territory.

• Maintain comprehensive knowledge of EQ3's product catalog, including materials, customization options, and current design trends.

• Collaborate effectively with the retail team to ensure a seamless and positive customer journey from initial contact to post-purchase support.

• Contribute to visual merchandising efforts and maintain showroom presentation standards to enhance the customer shopping experience.

📝 Enhancement Note: The responsibilities are framed to highlight the sales operations aspects, focusing on client acquisition, sales cycle management, and revenue generation within a structured retail environment. Emphasis is placed on proactive sales activities and relationship management, which are critical for commission-based roles.

🎓 Skills & Qualifications

Education:

• No specific educational degree is mandated, aligning with a focus on practical sales skills and experience. Experience:

• Demonstrated experience in retail sales, consultative sales, relationship-based sales, or commission-based sales environments.

• Proven track record of meeting or exceeding sales targets and performance metrics.

• Experience in customer service and building rapport with diverse clientele. Required Skills:

• Consultative Sales: Ability to ask probing questions, actively listen, and understand customer needs to recommend suitable products.

• Relationship Building: Skill in establishing trust and rapport with customers to foster long-term loyalty and repeat business.

• Closing Techniques: Proficiency in guiding customers through the purchase decision and successfully closing sales transactions.

• Product Knowledge Acquisition: Aptitude for quickly learning and retaining detailed information about product features, benefits, and customization options.

• Goal Orientation: Strong intrinsic motivation to achieve and surpass individual sales quotas and performance objectives.

• Customer Service Excellence: Commitment to providing a positive and memorable customer experience.

• Communication Skills: Excellent verbal communication for engaging with customers and team members.

Preferred Skills:

• Experience in the furniture, home décor, appliance, automotive, home improvement, kitchen, or flooring retail sectors.

• Basic understanding of interior design principles or a keen interest in furniture and home aesthetics.

• Experience with CRM (Customer Relationship Management) systems for tracking leads and customer interactions.

📝 Enhancement Note: The qualifications are structured to reflect the emphasis on sales acumen and customer interaction over formal education. The distinction between required and preferred skills helps candidates understand where to focus their application narrative, highlighting transferable sales experience from various retail sectors.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• While a formal portfolio isn't explicitly requested, candidates are expected to demonstrate their sales capabilities through their experience.

• Be prepared to discuss specific sales achievements, successful customer relationship management strategies, and instances where you met or exceeded sales targets.

• Highlight your ability to manage the entire sales process from initial customer engagement to closing and follow-up.

• Showcase your approach to learning and applying product knowledge to drive sales outcomes. Process Documentation:

• Candidates should be ready to articulate their personal sales process, including:

  • How they identify customer needs and pain points.

  • Strategies for presenting solutions and overcoming objections.

  • Methods for closing sales and securing commitments.

  • Techniques for post-sale follow-up and fostering repeat business.

📝 Enhancement Note: For a sales-focused role like this, the "portfolio" is typically demonstrated through resume achievements and interview discussions, rather than a traditional design or project portfolio. The emphasis is on quantifiable sales results and a repeatable sales process.

💵 Compensation & Benefits

Salary Range:

• Estimated Annual Earning Potential: $65,000 – $75,000+ CAD per year for full-time Design Consultants.

• Compensation Structure: 100% commission-based, at a rate of 7% of written sales.

📝 Enhancement Note: The provided salary range ($65,000–$75,000+) is based on the company's stated earning potential for full-time Design Consultants and the 7% commission rate. This estimate assumes consistent performance and a typical full-time work schedule. To reach the lower end of the estimate ($65,000), approximately $928,571 in written sales would be required annually ($65,000 / 0.07). To reach the higher end ($75,000), approximately $1,071,428 in written sales would be required annually ($75,000 / 0.07). This is a benchmark for performance expectations.

Benefits:

• Competitive benefits package (details to be confirmed upon hiring).

• Paid time off, providing work-life balance and opportunities for rest.

• Employee discount program on EQ3 products, allowing staff to enjoy the brand's offerings.

• Wellness programs designed to support employee health and well-being.

• Additional employee perks, contributing to overall job satisfaction. Working Hours:

• Full-time position.

• Availability required for evenings, weekends, and holidays, aligning with typical retail operating hours and customer traffic patterns.

• While a standard 40-hour work week is implied for full-time, scheduling will be based on business needs and customer traffic.

📝 Enhancement Note: The working hours are specified as flexible to accommodate retail demands, which is a critical consideration for candidates evaluating the role's work-life balance.

🎯 Team & Company Context

🏢 Company Culture

Industry: Furniture Retail / Home Furnishings / Interior Design. EQ3 operates within a competitive market that values quality, modern design, and customer experience.

Company Size: EQ3 is a significant player in the Canadian furniture market, suggesting a medium to large enterprise with established processes and a structured retail footprint.

Founded: EQ3 has a history that implies stability and growth, with a commitment to authentic modern design and quality craftsmanship.

Team Structure:

• The Design Consultant will be part of the retail store team at the Polo Park location.

• This team likely includes a Store Manager, Assistant Store Manager, and other Design Consultants.

• Collaboration is key, with shared responsibility for store operations, customer service, and achieving overall sales targets.

• Cross-functional collaboration may extend to marketing, logistics, and product development teams for information sharing and customer issue resolution. Methodology:

• Data Analysis: Sales performance data (individual and store-wide) is crucial for tracking progress against goals and identifying areas for improvement.

• Workflow Planning: Managing individual sales pipelines, customer follow-ups, and showroom engagement requires organized workflow planning and time management.

• Automation & Efficiency: While not explicitly stated, leveraging CRM or sales tracking tools can enhance efficiency in managing leads and customer interactions.

Company Website: https://www.eq3.com/

📝 Enhancement Note: The company culture is presented as performance-driven with a strong emphasis on design and customer experience, typical of premium retail brands. The team structure is collaborative and focused on achieving collective sales objectives.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned at an entry to mid-level within the sales operations spectrum, focusing on direct client interaction and revenue generation. It serves as a foundational role for individuals looking to build a career in sales, particularly within the home furnishings sector.

Reporting Structure:

• Design Consultants typically report to a Store Manager or Retail Sales Manager.

• The reporting structure is hierarchical within the store, with clear lines of accountability for sales performance and operational duties. Operations Impact:

• The primary impact of this role is direct revenue generation for EQ3.

• Success in this position contributes significantly to the store's overall sales performance and profitability.

• By building strong customer relationships, Design Consultants foster brand loyalty and repeat business, impacting long-term customer lifetime value. Growth Opportunities:

• Sales Specialization: Opportunity to become a senior Design Consultant, taking on more complex client projects or specializing in specific product categories.

• Leadership Development: Potential to advance into roles such as Assistant Store Manager or Store Manager, requiring leadership, team management, and operational oversight skills.

• Product & Design Expertise: Deepen knowledge in interior design and furniture trends, potentially leading to roles in visual merchandising, product curation, or even design services.

• **Cross-