Design Consultant

📍 Job Overview

Job Title: Design Consultant

Company: Bath Concepts Independent Dealers

Location: Marietta, GA

Job Type: Full-Time

Category: Sales Operations / GTM - In-Home Sales

Date Posted: 2026-06-11

Experience Level: Mid-Level (2-5 years)

Remote Status: On-site

🚀 Role Summary

• This role focuses on in-home sales and consultative design for bath remodeling solutions, directly impacting revenue generation through client engagement and deal closure.

• The position requires a strong emphasis on lead conversion and managing the entire sales cycle from pre-set appointments to final sale.

• Success hinges on leveraging provided high-quality leads and employing a structured sales process to achieve significant earning potential.

• The Design Consultant will act as a brand ambassador, representing the company's commitment to quality and customer satisfaction in client interactions.

📝 Enhancement Note: While the job title is "Design Consultant," the core responsibilities and emphasis on sales, lead conversion, and commission structure clearly place this role within a Sales Operations or Go-To-Market (GTM) context, specifically focused on direct-to-consumer in-home sales. The "operations" aspect comes from managing the sales process, utilizing provided leads, and adhering to a proven system for consistent revenue generation.

📈 Primary Responsibilities

• Conduct in-home design consultations with pre-qualified homeowners, understanding their needs and preferences for bath remodeling.

• Present comprehensive bath remodeling solutions and product offerings effectively using a tablet-based presentation tool.

• Guide customers through the entire sales process, from needs assessment and solution presentation to negotiation and closing deals on a daily basis.

• Manage and maintain a schedule of appointments, ensuring timely follow-ups and consistent customer communication to nurture leads and drive conversions.

• Actively participate in bi-weekly professional sales training sessions to continuously enhance product knowledge, sales techniques, and consultation skills.

• Collaborate with internal teams to ensure seamless customer experience and project handover post-sale.

• Maintain accurate and up-to-date records of customer interactions, sales activities, and pipeline status within the designated CRM or sales management system.

📝 Enhancement Note: The description emphasizes direct sales activities and customer interaction. For a role focused on Sales Operations or GTM, a key responsibility would be to provide feedback on lead quality, sales process effectiveness, and customer insights that can inform broader GTM strategy and operational improvements.

🎓 Skills & Qualifications

Education: While no specific degree is listed, a background in design, sales, or a related field is beneficial. Continuous learning through company-provided training is a key component.

Experience: 2-5 years of experience in a sales-oriented role, with a strong preference for prior in-home sales experience, particularly within the bathroom remodeling or home improvement sector.

Required Skills:

• Exceptional communication and interpersonal skills, essential for building rapport with homeowners.

• Demonstrated confidence in presenting solutions and engaging in persuasive conversations with clients.

• A driven, ambitious, and self-disciplined mindset to manage personal sales targets and client interactions effectively.

• Ability to work independently, follow a structured, proven sales system, and manage time efficiently.

• Proficiency in using digital tools, specifically an iPad, for presentations and sales management. Preferred Skills:

• Previous experience in bathroom remodeling or a closely related home improvement sales environment.

• Proven track record of closing deals and achieving sales targets in a commission-based structure.

• Basic understanding of design principles or an aptitude for visual presentation.

• Experience with CRM software for managing leads and customer interactions.

📝 Enhancement Note: The required skills are heavily geared towards direct sales execution. For an operations-focused candidate, highlighting skills in process adherence, feedback loops, and data utilization (even if qualitative feedback on leads and processes) would be beneficial.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Evidence of successful sales performance, ideally showcasing deal closure rates and revenue generation.

• Case studies or examples of how you've followed and adapted a structured sales process to achieve objectives.

• Demonstrations of effective customer communication and relationship management strategies.

• Examples of how you've utilized sales tools (e.g., CRM, presentation software) to manage your pipeline and close deals. Process Documentation:

• While not explicitly required for portfolio submission, candidates are expected to be adept at following and contributing to established sales processes.

• Ability to document customer interactions and sales progress accurately within company systems is crucial.

• Understanding of how individual sales performance contributes to overall team and company revenue goals.

📝 Enhancement Note: For this role, a traditional "operations portfolio" might not be expected. However, candidates should be prepared to discuss their approach to sales processes, how they manage their pipeline, and how they ensure consistent customer experiences. Examples of how they've provided feedback to improve sales processes would be highly valuable.

💵 Compensation & Benefits

Salary Range: $120,000 - $130,000 USD per year (Commission-based potential, with this range reflecting estimated on-target earnings for successful consultants).

Benefits:

• Six-figure earning potential: A highly attractive commission structure designed to reward high performance.

• Competitive commission structure: Clear and motivating commission plan tied directly to sales achievements.

• Paid training: Comprehensive onboarding and ongoing professional sales development to ensure success.

• Work-life balance: Predictable work schedule and strong team support contribute to a healthy balance.

• High-quality leads provided, eliminating the need for cold calling and focusing efforts on closing.

Working Hours: Full-time, with a predictable schedule that supports work-life balance, though specific hours will depend on appointment availability and customer needs. The role involves in-home appointments which may extend into evenings and weekends based on customer availability.

📝 Enhancement Note: The provided salary range appears to be an estimation of on-target earnings (OTE) for a successful commission-based salesperson, rather than a base salary. This is a critical distinction for operations professionals evaluating compensation structures. The "work-life balance" benefit should be considered in the context of in-home sales appointments that often occur outside standard business hours.

🎯 Team & Company Context

🏢 Company Culture

Industry: Home Improvement / Residential Services (Bath Remodeling). This sector is characterized by direct consumer engagement, emphasis on product quality, and a need for trusted sales professionals.

Company Size: Palmetto Bath of Atlanta is described as a "fast-growing leader," suggesting a dynamic and expanding environment. This implies opportunities for individuals who can adapt and contribute to growth.

Founded: Information not directly provided, but the company operates under Bath Concepts Independent Dealers, implying a network or franchise model focused on providing specific home improvement solutions.

Team Structure:

• The role operates within a sales team structure, likely reporting to a Sales Manager or Director.

• Collaboration will occur with other Design Consultants, sales support staff, and potentially installation/operations teams.

• The emphasis on "strong team support" suggests a collaborative culture where sharing best practices and mutual assistance are encouraged. Methodology:

• Data Analysis and Insights: While not a primary function for the consultant, insights from sales performance and customer feedback are crucial for the company's growth strategy.

• Workflow Planning and Optimization: The company provides a "proven system" and "structured sales process," indicating a focus on standardized workflows for efficiency and effectiveness in sales.

• Automation and Efficiency: The use of an iPad for presentations and likely CRM for management points to leveraging technology for efficiency in the sales process.

Company Website: https://www.bathconcepts.com/

Parent/Affiliated Company: BCI Acrylic (implied by the applytojob.com domain).

📝 Enhancement Note: The "fast-growing" nature suggests opportunities for individuals who thrive in evolving environments and can contribute to scaling operations. For an operations role, understanding how market feedback from consultants informs product development or marketing strategies would be key.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned at a mid-level, focusing on direct execution of sales and design consultation. It is an individual contributor role with significant earning potential based on performance.

Reporting Structure: Typically, Design Consultants report to a Sales Manager or a Regional Sales Director. The structure is likely hierarchical, focused on performance management and coaching.

Operations Impact: The Design Consultant's primary impact is direct revenue generation. Their ability to effectively convert leads into sales directly drives the company's financial performance and growth. They are the frontline of the GTM strategy.

Growth Opportunities:

• Sales Leadership: Advancement into roles such as Senior Design Consultant, Team Lead, Sales Trainer, or Sales Manager.

• Specialization: Deepening expertise in specific product lines or sales methodologies.

• Mentorship: Opportunity to mentor new consultants as experience is gained.

• Performance-Based Progression: Success in this role can lead to increased responsibilities and opportunities within the broader Bath Concepts or BCI Acrylic organization.

📝 Enhancement Note: For candidates looking to transition into a more traditional Revenue Operations or Sales Operations role, this position offers a foundational understanding of the sales process, customer journey, and revenue drivers. Documenting these experiences, particularly any involvement in process feedback or system utilization, would be valuable for future operations roles.

🌐 Work Environment

Office Type: Primarily an in-home, field-based role. The "office" is the customer's home, requiring a professional and adaptable demeanor.

Office Location(s): The role is based in Marietta, GA, serving the surrounding metropolitan area. This requires local travel to client sites.

Workspace Context:

• Collaborative Environment: While primarily field-based, there's an emphasis on team support and bi-weekly sales training, suggesting opportunities for in-person or virtual collaboration with peers and management.

• Operations Tools and Technology: The primary tool is an iPad, likely equipped with proprietary sales and design software, CRM access, and communication applications.

• Operations Team Interaction: Regular interaction with sales management for coaching, feedback, and performance reviews, as well as potential interaction with installation or customer service teams.

Work Schedule: Full-time. While aiming for work-life balance, in-home sales appointments often require flexibility to accommodate customer availability, which may include evenings and weekends.

📝 Enhancement Note: The "work-life balance" aspect needs careful consideration, as in-home sales often necessitate evening and weekend availability to align with client schedules. This is a key operational consideration for field sales roles.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Likely a phone or video call to assess basic qualifications, communication skills, and sales aptitude.

• In-Home Simulation/Role-Play: Candidates may be asked to demonstrate their sales presentation and consultation skills, potentially in a simulated environment or a role-play scenario.

• Sales Training/Shadowing: A potential component could involve shadowing an experienced consultant or participating in a portion of the paid training to assess fit and capability.

• Manager Interview: A discussion with the sales manager to evaluate experience, cultural fit, and long-term potential.

Portfolio Review Tips:

• Quantify Achievements: For any sales roles, focus on metrics: revenue generated, conversion rates, number of deals closed, average deal size.

• Process Adherence: Be prepared to discuss how you followed a structured sales process and adapted it when necessary.

• Customer Focus: Highlight examples of excellent customer service and relationship building that led to successful outcomes.

• Tool Proficiency: If you have examples of using CRM or sales presentation tools effectively, showcase them.

• Adaptability: Emphasize your ability to learn and implement new sales techniques and product knowledge, as demonstrated by participation in training.

Challenge Preparation:

• Sales Pitch Practice: Be ready to deliver a concise and compelling pitch for a bath remodeling solution.

• Objection Handling: Prepare for common sales objections and practice your responses.

• Consultative Approach: Demonstrate an ability to listen, ask probing questions, and tailor solutions to customer needs.

• Understanding of the Business: Research Palmetto Bath and Bath Concepts to understand their value proposition and target market.

📝 Enhancement Note: For candidates aiming for operations roles, this interview process provides insight into the frontline sales challenges and processes. Documenting observations about lead management, sales cycle length, and customer feedback mechanisms during the interview can be valuable for future operations analysis.

🛠 Tools & Technology Stack

Primary Tools:

• iPad: Essential for in-home presentations, likely running custom sales and design software.

• CRM Software: For managing leads, tracking customer interactions, pipeline management, and sales forecasting. (Specific CRM not mentioned, but common ones include Salesforce, HubSpot, or proprietary systems).

• Communication Tools: Email, phone, potentially messaging apps for internal and external communication.

Analytics & Reporting:

• Sales performance data derived from CRM will be key for tracking individual metrics.

• Consultants may interact with dashboards or reports showing their personal sales pipeline, conversion rates, and earnings. CRM & Automation:

• The company likely uses CRM to automate lead distribution and track sales activities.

• The iPad-based presentation tool likely automates the configuration and quoting process to some extent.

📝 Enhancement Note: While the consultant is a user of these tools, an operations-focused candidate would be interested in the underlying architecture, integration, and data integrity of the CRM and sales enablement platforms. Understanding how data flows from lead generation to CRM to forecasting is crucial for operations.

👥 Team Culture & Values

Operations Values:

• Customer-Centricity: A strong focus on understanding and meeting homeowner needs for remodeling projects.

• Quality & Craftsmanship: Representing a company that provides high-quality, stylish, and affordable solutions.

• Integrity & Trust: Building rapport and trust with homeowners during in-home consultations.

• Drive & Ambition: A culture that rewards high performance and encourages individuals to achieve their earning potential.

• Process Orientation: Adherence to a proven sales system and structured approach.

Collaboration Style:

• Team Support: Emphasis on mutual support and sharing best practices among consultants.

• Performance-Driven: A culture where individual success contributes to team and company goals, likely with regular performance discussions.

• Learning & Development: Encouragement of continuous improvement through regular training.

📝 Enhancement Note: The company culture appears to blend the high-energy, results-oriented nature of sales with a structured, supportive approach to training and customer service. For operations professionals, understanding how these values translate into actionable processes and performance metrics is key.

⚡ Challenges & Growth Opportunities

Challenges:

• In-Home Sales Pressure: Managing client expectations, delivering compelling presentations, and overcoming objections in a direct sales environment.

• Performance Variability: Commission-based compensation means income can fluctuate based on sales performance.

• Scheduling Demands: Balancing appointments, travel, and follow-ups, which may include evenings and weekends.

• Market Competition: Navigating a competitive home improvement market.

Learning & Development Opportunities:

• Advanced Sales Techniques: Continuous training in consultative selling, negotiation, and closing strategies.

• Product Expertise: Deepening knowledge of bath remodeling products, materials, and design trends.

• Sales Management Skills: Potential to transition into leadership roles for those who excel.

• Navigating Sales Operations: Gaining firsthand experience in a direct sales environment that fuels GTM and operational decisions.

📝 Enhancement Note: From an operations perspective, the challenge of managing a dispersed sales force, ensuring consistent quality of service, and optimizing lead distribution are underlying operational considerations that this role directly interacts with.

💡 Interview Preparation

Strategy Questions:

• "Describe your approach to conducting an in-home sales consultation. What are the key stages?" (Focus on process, listening, problem-solving, and closing).

• "How do you handle objections from potential clients?" (Demonstrate resilience, empathy, and solution-oriented thinking).

• "How do you manage your daily schedule and prioritize leads to maximize your closing potential?" (Showcase organizational skills and understanding of sales pipeline management).

• "What motivates you in a commission-based sales role?" (Highlight ambition, financial drive, and desire for achievement). Company & Culture Questions:

• "What do you know about Palmetto Bath and the home improvement industry?" (Research their products, services, and competitive landscape).

• "Why are you interested in in-home sales, specifically for bath remodeling?" (Connect your skills and career goals to the role).

• "How do you contribute to a positive team environment?" (Emphasize collaboration and support). Portfolio Presentation Strategy:

• Quantify Success: Be ready to share specific numbers (e.g., "I consistently exceeded my sales quota by 15%," or "I closed an average of 3 deals per week").

• Process Walkthrough: Explain your typical sales process from lead receipt to deal closure, highlighting key touchpoints.

• Customer Story: Share a brief, compelling story about a challenging sale you successfully closed, emphasizing your skills and problem-solving.

• Tool Usage: If you have experience with CRM or sales presentation tools, explain how you used them to your advantage.

📝 Enhancement Note: For operations roles, interview preparation should focus on understanding the "why" behind the sales process. How does the company generate leads? How are they scored and distributed? What are the key performance indicators (KPIs) for sales reps, and how are they tracked? Any operations candidate should be prepared to discuss how they would analyze sales data or improve sales processes.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided link on bciacrylic.applytojob.com.

• Customize Your Resume: Highlight quantifiable sales achievements, experience in direct or in-home sales, and proficiency with sales tools. Tailor your resume to emphasize your ability to follow a structured process and drive revenue.

• Prepare Your Portfolio: Gather examples of past sales performance (deal closure rates, revenue figures), and be ready to discuss your sales process and customer interaction strategies. If you have examples of how you provided feedback to improve sales operations, include them.

• Practice Your Pitch: Rehearse your approach to a sales consultation and be prepared to demonstrate your communication and closing skills. Research Palmetto Bath of Atlanta to understand their specific offerings and value proposition.

• Understand the Operations: While applying for a sales role, think critically about the operational aspects: lead generation, sales cycle, CRM usage, and reporting. This perspective will be valuable in interviews and future operations roles.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.