DESIGN CONSULTANT

📍 Job Overview

Job Title: Design Consultant

Company: Bassett Furniture

Location: Las Vegas, NV, United States

Job Type: Full-Time

Category: Sales & Design Operations

Date Posted: May 20, 2026

Experience Level: Mid-Level (2-5 Years)

Remote Status: On-site

🚀 Role Summary

• Spearhead client consultations and in-home/virtual makeovers to drive furniture sales and foster long-term customer relationships.

• Leverage comprehensive product knowledge and design expertise to create and present tailored design solutions, maximizing selling opportunities within a commissioned environment.

• Actively engage with customers to understand their needs, preferences, and budget constraints, translating them into effective design choices.

• Utilize a consultative sales approach, focusing on building rapport and trust to deliver exceptional customer experiences and achieve sales targets.

• Contribute to a dynamic retail showroom environment by providing expert design advice and personalized service.

📝 Enhancement Note: This role, while titled "Design Consultant," is fundamentally a sales-driven position within a retail operations context. The "operations" aspect lies in the systematic approach to customer engagement, sales process management, and the utilization of design as a strategic tool to achieve revenue goals. The "consultant" aspect highlights the advisory and relationship-building nature of the role, requiring deep product knowledge and design acumen to effectively guide customer decisions.

📈 Primary Responsibilities

• Conduct in-depth interior design consultations with clients, both in-showroom and at their residences, to assess needs, preferences, and spatial requirements.

• Develop and present personalized furniture and design solutions, including mood boards, fabric selections, and space planning, to meet client specifications and aesthetic goals.

• Utilize "relationship selling" techniques to build rapport, understand customer lifestyles, and identify opportunities for upselling and cross-selling complementary products.

• Manage the sales cycle from initial contact through closing, ensuring a seamless and positive customer experience throughout the design and purchase process.

• Maintain a comprehensive understanding of Bassett Furniture's product lines, including construction, materials, customization options, and current design trends.

• Drive personal sales performance by actively prospecting, following up on leads, and exceeding established sales targets within a commissioned compensation structure.

• Execute virtual appointments and live chats to engage with a broader customer base and provide design assistance remotely.

• Collaborate with design and sales teams to share insights, best practices, and support overall showroom objectives.

• Maintain a polished and professional image, reflecting the brand's commitment to quality and customer service.

📝 Enhancement Note: The core responsibilities emphasize a blend of direct sales, consultative selling, and design expertise. The phrase "maximize selling opportunities" clearly indicates a performance-driven sales role, where design consultation is the primary sales methodology. The expectation to "drive to customers’ residences and businesses for makeovers" highlights the field-based sales component of this on-site role.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a background or demonstrated aptitude in Interior Design, Merchandising, or a related creative field is highly beneficial. Continuous learning through provided training and potential for Interior Design certification is a key aspect.

Experience: A minimum of 2-5 years of proven success in a sales role, preferably within a commissioned environment. Experience in retail sales, interior design, or a related client-facing consultative role is essential.

Required Skills:

• Passion for interior design, color theory, and current design trends.

• Exceptional communication, interpersonal, and active listening skills to effectively engage with diverse clientele.

• Proven ability to build and maintain strong customer relationships through consultative selling.

• Demonstrated ability to discern and coordinate colors and textures for cohesive design schemes.

• Strong sales acumen with a drive to meet and exceed sales goals in a commissioned environment.

• Computer proficiency for utilizing sales tools, CRM, and virtual communication platforms.

• Self-motivation and a proactive approach to client acquisition and relationship management.

• Professional appearance and demeanor, reflecting a career-minded professionalism.

Preferred Skills:

• Prior experience with Bassett Furniture's product lines or similar home furnishings.

• Familiarity with design software or visualization tools.

• Experience conducting virtual consultations and utilizing digital sales channels.

• A portfolio showcasing design projects or sales achievements.

• Dedication to continuous learning and professional development in design and sales.

📝 Enhancement Note: The required skills list emphasizes soft skills crucial for a sales and client-facing role, such as communication, interpersonal skills, and a passion for design. The "proven track record of success in sales" and "highly driven to meet or exceed sales goals" directly point to a performance-based compensation structure and the need for a results-oriented individual. The "desire to learn" and "career-minded professionalism" indicate an expectation for growth and dedication to the role and company.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase examples of successful sales achievements, quantifying results where possible (e.g., sales figures, client retention rates).

• Present case studies of design consultations, detailing the customer's needs, the proposed solution, and the outcome.

• Include examples demonstrating color and texture coordination skills, such as fabric palettes or room design mock-ups.

Process Documentation:

• While formal process documentation might not be a primary deliverable for this role, candidates should be prepared to discuss their personal sales process, including lead qualification, needs assessment, solution presentation, objection handling, and closing techniques.

• Be ready to articulate how they would leverage Bassett's provided training and design services to enhance their personal sales process and customer engagement.

📝 Enhancement Note: For a sales and design role, a traditional "operations portfolio" focused on process optimization is less relevant. Instead, the "portfolio" here refers to a demonstration of sales success, design capability, and client relationship management. The emphasis is on tangible results and the ability to articulate a personal sales methodology that aligns with Bassett's "relationship selling" approach.

💵 Compensation & Benefits

Salary Range: Based on the provided information, the potential income for experienced Design Consultants averages $70,000-$105,000 per year, with top performers potentially earning up to $135,000 per year. This range is based on a commission-based compensation plan with additional bonus opportunities.

Benefits:

• Paid Training: Comprehensive onboarding and ongoing professional development.

• Health/Dental/Vision Coverage: Medical insurance plans.

• Disability Insurance: Income protection in case of disability.

• Life Insurance: Financial protection for beneficiaries.

• 401(k) Plan: Retirement savings plan with potential company match.

• Tuition Assistance: Support for further education and skill development.

• Paid Time Off: Vacation, sick leave, and holidays.

• Generous Employee Discounts: Discount on Bassett Furniture products.

• Work in a State-of-the Art Showroom: Professional and appealing work environment.

• Opportunity for Growth and Advancement: Career progression pathways within the company.

Working Hours: The role requires willingness to work weekends and holidays, typical for a retail sales environment. The standard full-time commitment is approximately 40 hours per week, with flexibility to accommodate customer needs and showroom operating hours.

📝 Enhancement Note: The salary range is explicitly stated as commission-based, with a clearly defined earning potential for average and top performers. This indicates a performance-driven compensation model common in retail sales. The benefits package is comprehensive, covering health, retirement, time off, and professional development, which are attractive to career-oriented sales professionals. The mention of "paid training" and "tuition assistance" reinforces the company's investment in employee growth.

🎯 Team & Company Context

🏢 Company Culture

Industry: Furniture Retail and Home Furnishings. Bassett Furniture is a long-standing American brand known for its quality custom furniture and innovative retail approach. The industry demands a blend of product knowledge, design sensibility, and customer service excellence.

Company Size: Bassett Furniture has been in operation since 1902, indicating a large, established company with a significant market presence. This size suggests structured operations, established processes, and potential for career advancement.

Founded: 1902. This deep heritage signifies stability, brand recognition, and a commitment to craftsmanship and customer trust over many decades.

Team Structure:

• Design Consultants typically operate within a showroom team, reporting to a Showroom Manager or Sales Manager.

• They collaborate closely with other sales associates, design staff, and potentially showroom support personnel.

Methodology:

• Customer Engagement: A strong emphasis on "relationship selling" and building long-term client loyalty through personalized design consultations and exceptional service.

• Design Process: Utilizing a structured approach to understand client needs, present tailored solutions, and guide them through product selection and customization.

• Sales Performance: Data-driven focus on sales targets, conversion rates, and average transaction value, driven by a commission-based incentive structure.

Company Website: https://www.bassettfurniture.com/

📝 Enhancement Note: The company's long history (since 1902) and reputation for quality custom furniture are key cultural differentiators. The emphasis on "innovating furniture retailing" suggests a forward-thinking approach within a traditional industry. The "relationship selling" methodology is central to the culture, implying a focus on customer lifetime value rather than transactional sales.

📈 Career & Growth Analysis

Operations Career Level: This role represents a mid-level individual contributor position within the sales and design function. It requires a blend of sales expertise, design sensibility, and customer relationship management skills. The focus is on driving personal sales performance and contributing to showroom revenue goals.

Reporting Structure: Design Consultants typically report to a Showroom Manager or Sales Manager, who oversees sales performance, provides coaching, and manages showroom operations.

Operations Impact: The primary impact of this role is direct revenue generation through furniture sales. By fostering strong customer relationships and providing expert design advice, Design Consultants contribute significantly to customer satisfaction, repeat business, and the overall profitability of the showroom and the Bassett brand.

Growth Opportunities:

• Sales Leadership: Advancement to Showroom Manager, Sales Manager, or Regional Sales Director roles, overseeing teams and driving broader sales strategies.

• Design Specialization: Developing advanced design skills, potentially leading to roles in specialized design services or showroom visual merchandising.

• Training & Development: Opportunities to become a trainer for new associates, leveraging expertise in design and sales methodologies.

• Entrepreneurial Path: Potential to build a highly successful book of business and achieve top-tier earnings through consistent high performance.

📝 Enhancement Note: The growth opportunities are clearly aligned with a sales career path, emphasizing progression into management or achieving mastery as a top sales performer. The "Interior Design certification training" offered by Bassett is a significant growth opportunity that adds value beyond a standard sales role, positioning individuals for more specialized design advisory functions.

🌐 Work Environment

Office Type: The primary work environment is a state-of-the-art retail showroom, designed to showcase Bassett Furniture's product lines and provide an inspiring customer experience. This includes dedicated design consultation areas.

Office Location(s): Las Vegas, Nevada. The specific showroom location will offer a professional retail setting. Additionally, the role involves travel to customers' residences and businesses for in-home consultations and makeovers.

Workspace Context:

• Showroom: A visually appealing and well-organized space with a wide array of furniture, fabric samples, and design resources. Collaboration with colleagues within the showroom is expected.

• Client Locations: In-home or business settings, requiring adaptability and professionalism in diverse environments.

• Remote Capabilities: The role may also utilize virtual appointment tools for remote client engagement, requiring a comfortable and professional setup for video conferencing.

Work Schedule: The schedule is flexible to accommodate customer needs and showroom operating hours, which includes weekends and holidays. While a full-time commitment is expected, the commission-based structure often allows for some autonomy in managing one's schedule to maximize client engagement and sales opportunities.

📝 Enhancement Note: The "state-of-the-art showroom" description implies a modern, well-equipped retail space. The requirement to travel to client locations adds a field-based component to the on-site role, necessitating good time management and logistical planning. The mention of "virtual appointments and live chats" indicates integration of digital tools into the on-site sales process.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your application, resume, and potentially a preliminary phone or video screening to assess basic qualifications and enthusiasm for design and sales.

• In-Person Interview: A more in-depth discussion with the Showroom Manager or hiring team, focusing on your sales experience, design passion, and understanding of the Bassett brand. Be prepared to discuss your sales approach and how you build customer relationships.

• Design/Sales Scenario: You may be asked to present a hypothetical design solution for a given scenario or discuss how you would handle a specific sales challenge. Demonstrating your ability to "listen and translate customer wants into design choices" will be key.

• Showroom Tour & Introduction: An opportunity to see the showroom, meet some of the team, and get a feel for the work environment.

• Final Interview/Onboarding: If successful, this stage will cover final details, compensation structure, and onboarding procedures.

Portfolio Review Tips:

• Quantify Success: If possible, include metrics related to sales performance (e.g., revenue generated, sales targets met/exceeded, client retention rates).

• Showcase Design Thinking: Present visual examples of design projects, highlighting your ability to coordinate colors, textures, and space. This could include mood boards, sketches, or even photos of completed projects.

• Highlight Relationship Building: Include testimonials from clients or describe your approach to nurturing long-term customer relationships.

• Tailor to Bassett: Emphasize how your skills and passion align with Bassett's brand values, commitment to custom furniture, and "relationship selling" methodology.

Challenge Preparation:

• Sales Scenarios: Practice responding to common sales objections, explaining product features and benefits, and demonstrating consultative selling techniques.

• Design Challenges: Be ready to articulate your design process and how you would approach different client styles and budgets. Research current design trends and Bassett's product offerings to inform your responses.

• Brand Alignment: Understand Bassett's history, mission, and values. Be prepared to articulate why you are a good fit for their specific company culture and approach to furniture retail.

📝 Enhancement Note: The interview process is geared towards assessing both sales capability and design aptitude. The portfolio review will focus on tangible results and creative application, rather than purely process documentation. Candidates should be prepared to discuss their personal sales methodology and demonstrate how they embody the "relationship selling" ethos.

🛠 Tools & Technology Stack

Primary Tools:

• CRM System: Bassett likely uses a Customer Relationship Management system for managing leads, tracking customer interactions, and maintaining client history. Proficiency in CRM software is expected.

• Sales & Design Software: This may include internal tools for product configuration, order entry, and potentially design visualization software or platforms for creating mood boards and presentations.

• Communication Platforms: Tools for virtual appointments, live chats, and internal team communication (e.g., email, instant messaging, video conferencing software).

• Point of Sale (POS) System: For processing transactions and managing sales data.

Analytics & Reporting:

CRM & Automation:

• The company's CRM system will be central to managing customer data and automating aspects of the sales follow-up process.

📝 Enhancement Note: While specific tool names are not provided, the job description implies the use of standard retail sales and design software. Candidates should be comfortable with CRM systems, digital communication tools, and potentially specialized design or product configuration software. The emphasis is on utilizing these tools to enhance customer engagement and drive sales.

👥 Team Culture & Values

Operations Values:

• Customer Centricity: A paramount focus on understanding and exceeding customer needs through personalized design and exceptional service.

• Quality & Craftsmanship: Upholding Bassett's long-standing reputation for high-quality furniture and attention to detail.

• Innovation: Embracing new approaches to furniture retailing and customer engagement, as evidenced by their focus on "innovating furniture retailing."

• Teamwork & Collaboration: Supporting fellow associates and contributing to a positive and productive showroom environment.

• Professionalism: Maintaining a polished image and a career-minded approach in all client and team interactions.

• Sales Excellence: A drive for achieving and exceeding sales goals through ethical and consultative sales practices.

Collaboration Style:

• Showroom Synergy: Working collaboratively with other Design Consultants and showroom staff to ensure a cohesive customer experience and support team goals.

• Knowledge Sharing: Willingness to share insights on design trends, customer preferences, and effective sales techniques with colleagues.

• Cross-Functional Support: Liaising with support departments (e.g., logistics, customer service) to ensure smooth order fulfillment and client satisfaction.

📝 Enhancement Note: The company values are deeply rooted in its heritage of quality and customer service, combined with a forward-looking approach to retail innovation. The emphasis on "relationship selling" suggests a culture that prioritizes building genuine connections with customers, which in turn fosters loyalty and repeat business.

⚡ Challenges & Growth Opportunities

Challenges:

• Commission-Based Income Volatility: The inherent challenge of a commissioned sales role is managing income fluctuations based on sales performance. Strategies for consistent lead generation and client engagement are crucial.

• Balancing Design and Sales: Effectively integrating design consultation with the necessity of closing sales requires strong consultative selling skills and the ability to guide clients towards purchase decisions.

• Staying Current with Trends: The fast-paced nature of interior design trends requires continuous learning and adaptation to maintain relevance and provide cutting-edge advice.

• Managing Client Expectations: Ensuring client satisfaction by accurately translating their vision into achievable design solutions within budget constraints.

Learning & Development Opportunities:

• Interior Design Certification: Bassett's provided training offers a unique opportunity to gain formal certification, enhancing professional credibility and design expertise.

• Sales Skill Enhancement: Continuous coaching and training on advanced sales techniques, negotiation, and relationship management.

• Product Knowledge Mastery: Deepening expertise in furniture construction, materials, customization, and the full breadth of Bassett's product catalog.

• Showroom Management Track: Potential to progress into leadership roles within the showroom, managing operations and a sales team.

📝 Enhancement Note: The challenges are typical for a high-performing retail sales role, emphasizing the need for resilience, adaptability, and a proactive approach to business development. The growth opportunities are substantial, particularly the unique offering of interior design certification, which distinguishes this role from standard sales positions.

💡 Interview Preparation

Strategy Questions:

• "Describe your approach to building long-term customer relationships in a sales environment. How do you ensure repeat business?" (Focus on your "relationship selling" philosophy and customer service strategies.)

• "Walk me through your process for conducting an interior design consultation. How do you uncover a client's needs and translate them into design solutions?" (Emphasize active listening, needs assessment, and your design methodology.)

• "How do you handle objections from a client, particularly regarding price or specific product features?" (Prepare examples of effective objection handling and how you pivot to value.)

Company & Culture Questions:

• "What interests you about Bassett Furniture specifically, and how do you see yourself contributing to our brand and culture?" (Research Bassett's history, values, and recent innovations.)

• "How do you stay motivated in a commissioned sales environment, especially during slower periods?" (Discuss your strategies for self-motivation, lead generation, and maintaining a positive outlook.)

Portfolio Presentation Strategy:

• Storytelling: Frame your portfolio pieces as stories – the client's challenge, your solution, and the successful outcome.

• Visual Appeal: Ensure your portfolio is visually engaging, whether digital or physical. Use high-quality images and clear, concise descriptions.

• Quantify Impact: Where possible, use numbers to demonstrate your success (e.g., "Increased average sale value by 15%," "Achieved 110% of sales quota for Q3").

• Demonstrate Design Acumen: Clearly show your understanding of color, texture, space planning, and how you apply these principles.

• Practice Your Pitch: Rehearse presenting your portfolio, ensuring you can articulate your contributions and skills confidently and concisely within the allotted time.

📝 Enhancement Note: Interview preparation should focus on demonstrating a strong understanding of consultative sales, design principles, and the specific "relationship selling" approach of Bassett Furniture. Candidates should be ready to showcase their ability to connect with clients and translate needs into profitable sales through design expertise.

📌 Application Steps

To apply for this Design Consultant position:

• Submit your application through the provided link on the Dayforce portal.

• Resume Optimization: Tailor your resume to highlight quantifiable sales achievements, experience in design consultation, customer relationship management, and any relevant certifications or training. Use keywords from the job description such as "interior design," "relationship selling," "sales goals," and "customer relationships."

• Portfolio Preparation: Assemble a concise portfolio that showcases your design skills (color/texture coordination, space planning examples) and sales success (metrics, client testimonials, case studies of successful consultations). Be prepared to discuss specific projects and your contributions.

• Interview Practice: Rehearse answers to common sales and design interview questions, focusing on demonstrating your passion for design, consultative selling abilities, and understanding of the Bassett brand. Practice presenting your portfolio confidently.

• Company Research: Thoroughly research Bassett Furniture's history, product lines, design philosophy, and current market position. Understand their commitment to quality, custom furniture, and their approach to customer experience.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.