CX Graphic Designer

📍 Job Overview

Job Title: CX Graphic Designer

Company: Higgsfield

Location: Almaty, Kazakhstan

Job Type: Full-Time

Category: Creative & Media / Art & Design / Technology

Date Posted: 2026-10-03

Experience Level: Mid-Level (2-5 years)

Remote Status: On-site

🚀 Role Summary

• Design engaging visual assets for digital content, including blog articles, landing pages, and social media posts, leveraging generative AI tools.

• Produce consistent character sets and cinematic stills across various AI-powered creative platforms, ensuring visual coherence in content pipelines.

• Develop and document effective prompts for AI model generation, enabling reproducibility and understanding of creative outputs.

• Collaborate proactively with the content team to integrate visual strategy early in the content creation lifecycle, optimizing for impact.

• Maintain and evolve the visual language of the company's digital platforms, ensuring brand consistency and aesthetic appeal as content scales.

📝 Enhancement Note: While the job title is "CX Graphic Designer," the core responsibilities and required skills heavily lean towards a specialized role within Generative AI and visual content creation, rather than traditional Customer Experience design. The focus is on leveraging AI tools to produce creative assets for marketing and content.

📈 Primary Responsibilities

• Design visually compelling banners, hero images, and supporting graphics for blog posts, landing pages, and social media campaigns, adhering to brand guidelines and platform specifications.

• Generate and maintain consistent character designs, stylistic elements, and cinematic stills across a series of AI-generated visual assets for specific content pieces.

• Craft, test, and refine prompts for various generative AI models (image, video, character) to achieve desired creative outcomes and maintain character/style continuity.

• Document prompt engineering techniques and best practices, creating a knowledge base for the content team to replicate successful visual generation workflows.

• Partner with content writers and strategists to conceptualize visual direction for articles and campaigns before content is finalized, ensuring a cohesive narrative.

• Manage and evolve the visual aesthetic of the company's blog and other digital properties, ensuring a unified and high-quality brand presentation.

• Produce short video examples and promotional assets using AI tools, from concept and storyboarding through generation, editing, and final delivery.

• Ensure all visual outputs are optimized for various digital platforms, considering aspect ratios, file sizes, and engagement metrics.

📝 Enhancement Note: The responsibilities emphasize a proactive, integrated approach to content creation, where visual design is not an afterthought but a core component from the outset. This requires strong collaboration and strategic thinking beyond typical graphic design tasks.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a strong foundation in graphic design principles is expected, potentially gained through formal education, bootcamps, or extensive self-study.

Experience: 2-5 years of hands-on experience in graphic design and visual content creation, with a significant focus on generative AI tools and workflows.

Required Skills:

• Portfolio: A robust portfolio showcasing real AI-generated work, including promos, ad spots, reels, short videos, or campaigns created with generative tools. Must demonstrate the ability to present results and explain the process.

• AI Video Production: Proven experience producing AI-generated promo videos end-to-end: concept, storyboard, generation, editing, sound design, and final cut.

• AI Model Fluency: Deep understanding of the strengths and limitations of various AI image and video models, with the ability to select the appropriate tool for specific creative needs.

• Prompt Engineering: Strong skills in writing, iterating, and debugging prompts; understanding generation failures and adapting approaches.

• Consistency Management: Ability to maintain consistent characters, styles, and lighting across a series of images and video clips.

• Editing Skills: Proficiency in editing 15-30 second promos with effective pacing, titles, grading, and sound design to maintain audience attention.

• Design Fundamentals: Solid understanding of composition and typography, ensuring legibility and aesthetic appeal in all designs.

• Volume & Speed: Comfort working efficiently at scale without compromising quality; utilizing AI to enhance speed, not cut corners.

• English Proficiency: Advanced English communication skills, sufficient for setting type accurately and identifying grammatical or stylistic errors in headlines.

• Articulacy: Ability to clearly explain design decisions and creative process, moving beyond subjective justifications.

Preferred Skills:

• Experience creating performance creatives or ads for social media platforms (TikTok, Reels, YouTube Shorts).

• Motion design skills using tools like After Effects for integrating AI footage with graphics.

• Proficiency in advanced AI workflows such as ComfyUI, LoRA training, upscaling, inpainting, and lip-sync.

• Demonstrated passion for staying current with new AI model releases and testing them promptly.

• Active social media presence or personal channel showcasing AI-made content.

• Prior experience using Higgsfield products.

📝 Enhancement Note: The emphasis on a portfolio with "real AI-generated work" and the detailed breakdown of AI-specific skills (prompting, consistency, model fluency) highlight that this role is highly specialized and requires demonstrable, practical experience with current generative AI technologies.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• AI-Generated Case Studies: Detailed examples of projects executed using generative AI tools, showcasing the entire workflow from concept to final output.

• Prompt Engineering Examples: Demonstrations of prompt iteration and refinement, illustrating the ability to debug and optimize AI outputs.

• Consistency Showcase: Visual evidence of maintaining character, style, and lighting consistency across multiple AI-generated assets and video clips.

• End-to-End Video Production: A specific segment dedicated to AI-generated video projects, detailing the storyboard, generation process, editing techniques, and final video.

• Design Foundation Proof: Examples of graphic design work (banners, social assets) that clearly highlight strong composition and typography, especially for text-heavy designs.

Process Documentation:

• Workflow Design: Ability to document and visualize the end-to-end process of creating visual content with generative AI tools.

• Prompting Methodology: Clear explanation of how prompts are developed, tested, and optimized for different AI models and creative objectives.

• Consistency Strategies: Documentation of methods used to ensure character, style, and lighting consistency across a series of generated assets.

• Editing & Post-Production: Outlining the steps involved in editing AI-generated footage and integrating it with graphics, sound, and titles.

📝 Enhancement Note: The portfolio requirements are heavily geared towards demonstrating practical, hands-on experience with generative AI tools and processes. Candidates are expected to not only show results but also to meticulously document their methods, especially regarding prompt engineering and maintaining visual consistency.

💵 Compensation & Benefits

Salary Range: Competitive salary in USD, reviewed as you grow.

Benefits:

• Access to Higgsfield products.

• Access to internal AI tools used by the company.

• Provided breakfast, lunch, and coffee.

• Full-time position with high ownership and growth potential.

Working Hours: Full-time position, implying approximately 40 hours per week. The specific schedule will align with standard business operations in Almaty, with potential for flexibility offered by the company's emphasis on high ownership.

📝 Enhancement Note: The salary is explicitly stated as competitive and in USD, which is a strong indicator for international talent. The benefits are focused on daily conveniences and access to proprietary tools, aligning with a high-performance, on-site work environment.

🎯 Team & Company Context

🏢 Company Culture

Industry: Generative AI / Technology. Higgsfield AI is positioned as a rapidly scaling leader in the generative AI space, evidenced by its significant revenue run rate and user base.

Company Size: Fast-growing, with a stated mission to scale rapidly. While exact numbers aren't provided, the description of "fastest-scaling generative AI company in history" and powering 390 Fortune 500 brands suggests a dynamic, resource-intensive organization.

Founded: Higgsfield AI's rapid growth ($700M ARR, 30M+ users) implies a relatively recent founding or a period of intense, accelerated development.

Team Structure:

• Content & Design Integration: The role requires close collaboration with a content team, suggesting a structure where creative and editorial functions are tightly integrated.

• Cross-functional Collaboration: The graphic designer will work closely with writers and strategists, indicating a collaborative environment where different functions work in tandem on content projects.

• High Ownership: The "high ownership" aspect implies a culture where individuals are empowered and expected to take significant responsibility for their work and its outcomes.

Methodology:

• AI-First Content Creation: The company operates with a generative AI-centric approach to content production, prioritizing efficiency and innovation through these tools.

• Data-Driven Visual Strategy: While not explicitly stated, the need to "explain decisions" and "catch a broken headline" suggests an underlying emphasis on performance and effectiveness in visual design.

• Agile Development & Iteration: The fast-scaling nature and emphasis on prompt engineering imply an iterative process where designs and content are quickly developed and refined.

Company Website: https://higgsfield.ai/

📝 Enhancement Note: Higgsfield AI appears to be a fast-paced, innovative company deeply embedded in the generative AI landscape. The culture likely values speed, efficiency, technical proficiency with AI tools, and strong collaborative problem-solving.

📈 Career & Growth Analysis

Operations Career Level: Mid-Level Specialist. This role is for an individual contributor with 2-5 years of experience, expected to execute complex creative tasks independently using specialized AI tools.

Reporting Structure: Likely reports to a Content Lead, Creative Director, or Head of Design, working closely with the broader content team.

Operations Impact: This role directly impacts the company's brand perception, content engagement, and the efficiency of its content production pipeline. By producing high-quality, AI-generated visuals at scale, the designer contributes to user acquisition, retention, and the overall effectiveness of marketing and communication efforts.

Growth Opportunities:

• Generative AI Specialization: Deepen expertise in cutting-edge AI models, prompt engineering, and advanced workflows (ComfyUI, LoRA, etc.), becoming a go-to expert.

• Creative Leadership: Potential to move into senior design roles, leading visual strategy for specific content pillars or product lines.

• Performance Creative Expertise: Develop skills in creating high-impact, data-driven creatives for social media advertising, a highly in-demand area.

• Cross-functional Skill Development: Gain exposure to content strategy, copywriting, and campaign management through close collaboration with the content team.

• Tool Development Contribution: Potentially contribute to internal tool development or provide feedback that shapes Higgsfield's own AI products.

📝 Enhancement Note: Growth here is tied to mastering generative AI tools and applying them strategically. The company's rapid growth suggests opportunities for individuals to take on more responsibility and potentially shape the evolving visual landscape of AI-driven content.

🌐 Work Environment

Office Type: On-site role in their Almaty office. This suggests a traditional office setup designed for collaborative work.

Office Location(s): Almaty, Kazakhstan.

Workspace Context:

• Collaborative Hub: Designed for team interaction, crucial for the close collaboration required between designers and the content team.

• Access to Tools: Likely equipped with the necessary hardware and software, including access to Higgsfield's proprietary AI tools and likely high-performance computing resources for AI generation.

• Dynamic Atmosphere: Given the company's rapid scaling in the AI sector, the environment is likely fast-paced and innovative.

Work Schedule: Full-time, standard business hours typical for an on-site role. The emphasis on "high ownership" suggests that while hours are standard, effectiveness and output are prioritized.

📝 Enhancement Note: The on-site requirement in Almaty, coupled with generous daily benefits (meals, coffee), points to a structured work environment where face-to-face collaboration and team cohesion are highly valued.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of resume and portfolio, focusing on AI-generated work and relevant experience.

• Technical Interview: Discussion of AI tools, prompt engineering techniques, and design fundamentals. May involve practical exercises or a deep dive into portfolio projects.

• Portfolio Presentation: Candidates will likely be asked to present their portfolio, walking through specific AI-generated projects, explaining their process, decisions, and results.

• Collaboration/Culture Fit: Interviews with content team members or hiring managers to assess collaboration style, communication skills, and alignment with Higgsfield's fast-paced, innovative culture.

• Case Study/Challenge: Potentially a design challenge or a prompt engineering task simulating real-world scenarios.

Portfolio Review Tips:

• Highlight AI-Native Work: Prioritize projects that clearly demonstrate the use of generative AI tools from concept to completion.

• Show, Don't Just Tell: For each project, detail the problem/goal, the AI tools used, the prompt engineering process, challenges faced, solutions implemented, and quantifiable results (e.g., engagement metrics, consistency achieved).

• Demonstrate Consistency: Clearly showcase examples where character, style, or lighting consistency was maintained across multiple assets or video sequences.

• Explain Your "Why": Be prepared to articulate the rationale behind your design choices and prompt strategies, moving beyond subjective preferences.

• Organize for Clarity: Structure your portfolio logically, perhaps by project type or by the AI tools/techniques demonstrated. Ensure easy navigation and clear labeling.

Challenge Preparation:

• Prompt Engineering Practice: Familiarize yourself with various prompt structures and techniques for different AI models. Practice debugging and refining prompts.

• AI Video Workflow: Review the end-to-end process of AI video creation, including storyboarding, generation, editing, and sound.

• Design Fundamentals Review: Brush up on composition, typography, color theory, and brand consistency principles.

• Company Research: Understand Higgsfield's products, target audience, and current content strategy to tailor your approach.

📝 Enhancement Note: The application process heavily emphasizes practical demonstration of AI skills and the ability to articulate the creative process. A well-documented portfolio that showcases AI workflows and results is critical for success.

🛠 Tools & Technology Stack

Primary Tools:

• Generative AI Models: Deep fluency with various AI image and video generation models (specifics not listed, but implied to be state-of-the-art).

• Prompt Engineering Interfaces: Tools for writing, testing, and managing prompts.

• Editing Software: Proficiency in video editing software (e.g., Adobe Premiere Pro, Final Cut Pro) for assembling AI-generated footage.

• Design Software: Standard graphic design tools (e.g., Adobe Photoshop, Illustrator) for banner creation, asset manipulation, and final touches.

Analytics & Reporting:

• Implicit understanding of how visual assets perform on different platforms (social media, blogs, landing pages). CRM & Automation:

• Not directly relevant to this role's core responsibilities, but awareness of how visual assets integrate into marketing funnels may be beneficial. Advanced/Preferred Tools:

• ComfyUI: Advanced node-based interface for AI image generation.

• LoRA Training: Techniques for fine-tuning AI models.

• Upscaling & Inpainting Tools: For enhancing and modifying AI outputs.

• Lip-sync Software: For AI-driven character animation.

• Motion Design Tools: Such as Adobe After Effects.

📝 Enhancement Note: Expertise in a wide range of generative AI tools and workflows is paramount, with a strong preference for candidates familiar with advanced techniques and specific software like ComfyUI.

👥 Team Culture & Values

Operations Values:

• Speed & Efficiency: Leveraging AI to work fast and at volume without sacrificing quality.

• Innovation & Exploration: Continuously testing and adopting new AI models and techniques.

• Precision & Detail: Strong prompting skills, attention to consistency, and a solid design foundation.

• Collaboration & Communication: Working closely with the content team, explaining decisions clearly.

• Data-Informed Creativity: Understanding the impact of visuals on engagement and performance.

Collaboration Style:

• Integrated Workflow: Seamless collaboration with content writers and strategists, involving designers from the initial conceptualization phase.

• Open Feedback: A culture that encourages clear communication and the ability to explain and defend creative choices.

• Knowledge Sharing: Documenting prompts and processes for team-wide benefit and reproducibility.

📝 Enhancement Note: The company culture likely rewards individuals who are proactive, technically adept with AI, efficient, and strong communicators within a collaborative team structure.

⚡ Challenges & Growth Opportunities

Challenges:

• Rapidly Evolving Technology: Keeping pace with the constant advancements in generative AI models and tools.

• Maintaining Consistency at Scale: Ensuring visual coherence across a large volume of AI-generated content.

• Balancing Speed and Quality: Utilizing AI for efficiency without compromising artistic integrity or brand standards.

• Articulating AI-Driven Creative Decisions: Moving beyond subjective preferences to provide data-backed or strategically sound explanations.

• Cross-functional Alignment: Effectively translating content strategies into compelling visual narratives using AI.

Learning & Development Opportunities:

• Mastery of New AI Tools: Direct access and training on Higgsfield's internal AI tools and the latest market releases.

• Advanced Prompt Engineering: Opportunities to develop highly specialized prompt engineering skills.

• Performance Creative Development: Learning to create visuals optimized for social media advertising and other performance-driven channels.

• Leadership Potential: As the company scales, opportunities to lead visual initiatives or mentor junior designers.

• Industry Exposure: Working at a leading generative AI company provides unparalleled exposure to the forefront of the industry.

📝 Enhancement Note: This role offers significant opportunities for deep specialization in generative AI, with challenges that push the boundaries of creative execution in a rapidly evolving field.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you used generative AI to solve a specific visual content problem. What was the problem, what tools did you use, what was your prompt strategy, and what was the outcome?"

• "How do you ensure visual consistency (character, style, lighting) across a series of AI-generated images or video clips? Walk us through your process."

• "Imagine we need a short promo video for a new AI feature. What would be your first steps, from concept to final delivery, using AI tools?" Company & Culture Questions:

• "What excites you most about Higgsfield AI and its position in the generative AI market?"

• "How do you handle working under tight deadlines and producing content at a high volume?"

• "Describe your ideal collaboration process with a content writer or strategist." Portfolio Presentation Strategy:

• Structure Your Narrative: For each portfolio piece, clearly outline the objective, your role, the AI tools and prompts used, the challenges encountered, and the final results.

• Highlight AI Workflow: Dedicate time to explaining your prompt engineering process, including iterations and refinements.

• Showcase Consistency Examples: Present specific examples where you maintained visual continuity across multiple assets.

• Quantify Impact (if possible): If your work contributed to specific metrics (e.g., engagement, click-through rates), present that data.

• Be Ready for Technical Deep Dives: Expect questions about specific AI models, advanced workflows (ComfyUI, LoRA), and troubleshooting common AI generation issues.

📝 Enhancement Note: Expect interview questions to be highly practical, focusing on your ability to leverage generative AI tools effectively and articulate your creative process and decision-making. Your portfolio is your primary tool for demonstrating these capabilities.

📌 Application Steps

To apply for this CX Graphic Designer position:

• Submit your application through the provided link on Ashby.

• Tailor Your Portfolio: Curate your portfolio to prominently feature AI-generated work, emphasizing prompt engineering, consistency, and end-to-end video production. Include specific case studies detailing your process and results.

• Optimize Your Resume: Highlight keywords related to generative AI, prompt engineering, specific AI tools, video editing, graphic design, and any experience with performance creatives or social media content. Quantify achievements where possible.

• Prepare Your Presentation: Practice walking through your portfolio, focusing on clearly explaining your AI workflows, design decisions, and the impact of your work. Be ready for technical questions about AI models and tools.

• Research Higgsfield: Understand their products, mission, and recent developments in the generative AI space. Consider how your skills can directly contribute to their rapid scaling and content strategy.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.