Content Designer - 6 Month Fixed Term

📍 Job Overview

Job Title: Content Designer - 6 Month Fixed Term

Company: Datacom

Location: Sydney, New South Wales, Australia

Job Type: CONTRACTOR

Category: Marketing Operations / Creative Services

Date Posted: 2026-09-11

Experience Level: Mid-Level (2-5 years)

Remote Status: Hybrid (with remote work options)

🚀 Role Summary

• Design and develop compelling visual assets to articulate Datacom's customer propositions, products, services, and solutions within the Managed Operations business unit.

• Collaborate closely with Proposition Writers to translate strategic messaging into engaging visual experiences that simplify complex ideas and enhance sales effectiveness.

• Create high-quality customer-facing and seller-facing collateral, including presentations, proposal visuals, brochures, and digital content, to strengthen market presence and customer engagement.

• Champion brand consistency and design excellence by ensuring all materials align with Datacom's brand standards and design principles, thereby improving the overall customer experience.

📝 Enhancement Note: While the title is "Content Designer," the responsibilities and required skills strongly align with a specialized role in marketing operations or creative services focused on sales enablement and Go-To-Market (GTM) collateral. The emphasis on "Managed Operations business unit" and "solution selling" indicates a need for designers who understand technical or service-based propositions. This role is crucial for bridging the gap between technical offerings and commercial appeal through effective visual communication.

📈 Primary Responsibilities

• Visual Proposition Development: Design impactful graphics, diagrams, infographics, and visual frameworks that clearly communicate Datacom's complex solutions, services, and value propositions.

• Sales & Customer Enablement Collateral Creation: Produce a range of high-quality assets, including presentations, proposal visuals, customer one-pagers, digital content, and campaign materials to support sales cycles and customer conversations.

• Template & Standards Design: Develop reusable design templates and visual standards to ensure brand consistency, improve efficiency, and accelerate the speed to market for communication materials.

• Brand & Experience Excellence: Uphold and enforce Datacom's brand standards and design principles across all visual assets, ensuring a cohesive and professional brand representation.

• Cross-Functional Collaboration: Partner effectively with Proposition Writers, technical experts, business stakeholders, and sales teams to grasp complex concepts and translate them into clear, engaging, and persuasive visual communications.

• Continuous Improvement: Proactively explore new approaches to digital storytelling, visual communication, and customer engagement to enhance the quality, usability, and effectiveness of all created assets.

📝 Enhancement Note: The responsibilities highlight a need for a designer who can not only execute visually but also understand the strategic intent behind the collateral. This involves translating business objectives and technical details into compelling narratives that drive sales and customer understanding. The role requires a proactive approach to innovation in visual communication methods.

🎓 Skills & Qualifications

Education: Bachelor's degree in Graphic Design, Visual Communications, Marketing, or a related field, or equivalent practical experience.

Experience: 2-5 years of professional experience in graphic design, with a specific focus on creating sales, marketing, proposition, or customer-facing collateral. Experience within a B2B technology or professional services environment is highly advantageous.

Required Skills:

• Graphic Design & Visual Communication: Strong proficiency in creating visually appealing and effective designs across various mediums.

• Presentation Design Expertise: Demonstrated ability to design compelling and persuasive presentations that clearly articulate complex ideas.

• Adobe Creative Suite Mastery: Expert-level skills in Adobe Photoshop, Illustrator, and InDesign for asset creation and manipulation.

• Microsoft PowerPoint Proficiency: Advanced capabilities in PowerPoint for creating professional sales and business presentations.

• Content Creation Tools: Familiarity with modern content creation tools and platforms relevant to digital asset production.

• Visual Storytelling: Ability to translate complex information, data, and narratives into clear, engaging, and impactful visual stories.

• Stakeholder Management: Proven ability to effectively manage relationships and communication with diverse stakeholders.

• Collaboration Skills: Excellent teamwork and interpersonal skills to work effectively within cross-functional teams.

• Attention to Detail: Meticulous focus on quality, accuracy, and adherence to brand guidelines.

Preferred Skills:

• Infographic Design: Experience in creating clear and informative infographics.

• Digital Content Creation: Experience designing for digital platforms (websites, social media, email campaigns).

• Commercial Thinking: Understanding of sales processes and how visual assets contribute to commercial outcomes.

• Brand Strategy Understanding: Familiarity with brand guidelines and their application in design.

• Technical/IT Industry Experience: Background in designing collateral for technology products or professional services.

📝 Enhancement Note: The emphasis on "commercial thinking" and "sales enablement" suggests that candidates with a strategic understanding of how design supports business objectives will be highly valued. Experience in a B2B technology context is particularly important for translating technical propositions effectively.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Visual Asset Showcase: A diverse portfolio demonstrating strong graphic design, presentation design, and visual communication skills.

• Sales/Marketing Collateral Examples: A significant portion of the portfolio should feature examples of sales collateral, marketing materials, proposal visuals, or customer-facing documentation.

• Complexity Simplification: Include case studies or examples that clearly show your ability to translate complex information into easily understandable visual formats (e.g., diagrams, infographics, flowcharts).

• Brand Consistency Examples: Showcase instances where you have maintained or developed brand standards across various communication assets.

• Tool Proficiency Demonstration: Visually evident use of Adobe Creative Suite and PowerPoint in portfolio pieces.

Process Documentation:

• Workflow Design: Examples demonstrating how you approach the design process from brief to final asset, including stages of ideation, design, feedback, and revision.

• Collaboration Integration: Showcase how you've integrated feedback from multiple stakeholders (e.g., writers, sales, technical teams) into the final design.

• Template Development: If applicable, include examples of reusable templates or style guides you have created to ensure design consistency and efficiency.

📝 Enhancement Note: For a Content Designer role focused on sales enablement, the portfolio is paramount. It should not just display aesthetic quality but also functional effectiveness in communicating value and simplifying complexity. Candidates should be prepared to discuss the strategic intent and design choices behind each piece, particularly how it supports sales objectives.

💵 Compensation & Benefits

Salary Range: As this is a 6-month fixed-term contract role in Sydney, Australia, a competitive hourly rate or fixed-term salary will be offered. Based on industry benchmarks for mid-level Content Designers with specialized skills in graphic and presentation design for B2B technology/services, the estimated annual equivalent salary range would be AUD $85,000 - $110,000. This translates to an hourly rate of approximately AUD $45 - $60, depending on experience and specific skill set.

Benefits:

• Social Events: Opportunities to connect with colleagues through company-organized social activities.

• Chill-out Spaces: Access to designated relaxation areas within the office environment.

• Remote Working: Flexibility to work remotely, contributing to a better work-life balance.

• Flexi-Hours: Options for flexible working hours to accommodate personal needs and optimize productivity.

• Professional Development: Access to professional development courses and learning opportunities to enhance skills and career growth.

• Contract Duration: A defined 6-month term provides a clear project scope and an opportunity for focused contribution.

Working Hours: The role is based on a standard 40-hour work week, with the potential for flexible hours and remote work arrangements, aligning with Datacom's commitment to work-life balance.

📝 Enhancement Note: Salary estimation is based on current market data for similar contract roles in Sydney, Australia, considering the mid-level experience and specialized design skills required. The benefits listed are directly from the job description and are typical for contract roles, emphasizing flexibility and professional growth.

🎯 Team & Company Context

🏢 Company Culture

Industry: Information Technology Professional Services. Datacom is a significant player in the IT services sector across Australia and New Zealand, offering a broad range of solutions from cloud and data analytics to managed services and digital transformation. This industry context means the role will likely involve communicating complex technical and service-based propositions.

Company Size: Large. Datacom is described as one of Australia and New Zealand's largest suppliers of Information Technology professional services. This scale suggests established processes, a structured approach to operations, and potential for broad impact, while the company strives to maintain a "dynamic, agile, small business feel."

Founded: Datacom was founded in 1965, indicating a long history, stability, and deep experience in the technology sector. This longevity often translates to robust internal systems and a mature approach to business operations and client relationships.

Team Structure:

• Operations Unit Focus: The role specifically sits within the "Managed Operations business unit," suggesting a focus on the services and support aspects of Datacom's offerings.

• Cross-Functional Collaboration: The Content Designer will work closely with Proposition Writers, technical stakeholders, business stakeholders, and potentially sales teams, indicating a highly collaborative environment where design is integrated into broader GTM and product development efforts.

• Flat-Structured Environment: Datacom aims for a "collegial, flat-structured environment," which implies open communication, direct access to decision-makers, and less hierarchical bureaucracy, fostering agility and innovation.

Methodology:

• Visual Communication Focus: The core methodology revolves around translating complex information into clear, engaging visual communications to support sales and customer engagement.

• Brand Consistency Emphasis: A key methodology is ensuring adherence to brand standards and design principles to maintain a unified and professional company image.

• Agile & Innovative Approach: The company culture promotes exploring "new approaches to digital storytelling, visual communication and customer engagement," suggesting an agile mindset and a willingness to experiment with innovative design solutions.

Company Website: https://www.datacom.com/

📝 Enhancement Note: The company culture emphasizes a balance between large-scale operations and an agile, people-focused environment. For a designer, this means opportunities to work on significant projects while still having influence and direct interaction with stakeholders. Understanding the IT services landscape is crucial for effectively designing content.

📈 Career & Growth Analysis

Operations Career Level: This role represents a mid-level specialist position within the creative or marketing operations function. It's focused on executing design strategies for specific business units (Managed Operations) and GTM initiatives, requiring a blend of technical design skills and commercial awareness.

Reporting Structure: While not explicitly stated, the Content Designer likely reports to a Marketing Manager, Communications Lead, or a dedicated Design Lead within the Managed Operations unit or a central marketing/creative team. Collaboration with the Proposition Writer is a key reporting interaction.

Operations Impact: The Content Designer's work directly impacts the effectiveness of Datacom's sales pitches, customer proposals, and overall market perception. By simplifying complex propositions and creating engaging visuals, they contribute to increased customer engagement, improved conversion rates, and stronger brand recognition, thereby supporting revenue generation and business growth.

Growth Opportunities:

• Skill Specialization: Opportunity to deepen expertise in visual storytelling, B2B technology design, and sales enablement collateral creation within a large, established IT services firm.

• Portfolio Expansion: Ability to build a strong portfolio with high-impact projects for a reputable company, enhancing future career prospects in design or marketing operations.

• Cross-Functional Exposure: Gain valuable experience collaborating with diverse teams (sales, technical, marketing, writing), broadening understanding of GTM strategies and business operations.

• Potential for Future Contracts/Roles: Successful performance in this 6-month fixed-term role could lead to extensions or opportunities within Datacom's broader organization, particularly if the need for such specialized design skills is ongoing.

📝 Enhancement Note: This role is a strong stepping stone for designers looking to specialize in B2B technology marketing and sales enablement. The fixed-term nature offers a focused project experience, and the company's size suggests potential for further opportunities.

🌐 Work Environment

Office Type: Hybrid work environment, allowing for a blend of remote work and in-office collaboration. This suggests a modern approach to workplace flexibility.

Office Location(s): Sydney, New South Wales, Australia. This implies access to a major metropolitan hub with opportunities for in-person collaboration with key stakeholders and team members.

Workspace Context:

• Collaborative Environment: The company culture promotes a "collegial, flat-structured environment" with opportunities for interaction with various departments, fostering a dynamic and communicative workspace.

• Tools & Technology: Access to modern content creation tools, Adobe Creative Suite, and PowerPoint is expected, providing the necessary technological resources for effective design work.

• Team Interaction: While remote work is an option, the hybrid model allows for in-person collaboration sessions, brainstorming, and team meetings, which are crucial for complex design projects and maintaining team cohesion.

Work Schedule: Standard 40-hour work week with "flexi-hours" and remote options, offering a degree of autonomy and flexibility to manage workloads and personal commitments effectively, particularly important for creative roles that may require focused, uninterrupted work periods.

📝 Enhancement Note: The hybrid and flexible work arrangement is a significant draw for a designer, allowing for focused creative work at home and collaborative sessions in the Sydney office. This setup is designed to balance individual productivity with team synergy.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess suitability for the role.

• Skills Assessment/Technical Interview: Likely to include a discussion about your design process, experience with specific tools (Adobe Creative Suite, PowerPoint), and how you approach translating complex information visually. You may be asked to walk through specific portfolio pieces.

• Case Study/Design Challenge: A potential exercise where you are asked to design a visual asset for a hypothetical Datacom proposition or a real-world example. This assesses your problem-solving skills, creativity, and ability to meet specific briefs under time constraints.

• Stakeholder/Manager Interview: An opportunity to discuss your collaboration style, stakeholder management experience, and how you align with Datacom's culture and values.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 of your strongest projects that best showcase your skills in graphic design, presentation design, and visual communication for B2B contexts. Prioritize pieces that demonstrate your ability to simplify complex information.

• Highlight Process: For each project, be prepared to discuss your design process, the brief, your strategic choices, the tools used, challenges faced, and the outcome or impact of your design.

• Quantify Impact: If possible, include metrics or testimonials that demonstrate the effectiveness of your work (e.g., improved engagement, positive feedback from sales teams).

• Tailor to Datacom: If possible, include a sample designed for a technology or managed services context, or adapt a relevant piece to align with Datacom's brand and offerings.

Challenge Preparation:

• Understand Datacom's Business: Research Datacom's services, particularly in Managed Operations, and their target audience.

• Practice Simplification: Work on exercises that involve taking technical jargon or complex service descriptions and visually representing them clearly and concisely.

• Presentation Skills: Prepare to present your work and ideas clearly, concisely, and confidently, articulating your design rationale.

📝 Enhancement Note: The portfolio is the most critical element for this role. Candidates should ensure it is easily accessible, well-organized, and clearly articulates their design process and the impact of their work, especially in a B2B sales enablement context.

🛠 Tools & Technology Stack

Primary Tools:

• Adobe Creative Suite: Expertise in Photoshop, Illustrator, and InDesign is essential for creating a wide range of visual assets, from graphics and illustrations to layout-based collateral.

• Microsoft PowerPoint: Advanced proficiency is required for designing professional and impactful sales presentations, proposals, and executive summaries.

• Modern Content Creation Tools: Familiarity with contemporary digital content creation platforms and software that enhance workflow efficiency and output quality.

Analytics & Reporting:

• While not a primary focus for this role, an understanding of how visual content is consumed and performs (e.g., through website analytics, engagement metrics on digital collateral) can be beneficial. CRM & Automation:

• Familiarity with how CRM systems (like Salesforce) are used to manage sales processes and how visual collateral is integrated into sales workflows can provide valuable context.

📝 Enhancement Note: The core technical requirement is a strong command of Adobe Creative Suite and Microsoft PowerPoint. While advanced analytics or CRM skills aren't explicitly listed as requirements, understanding how these tools are used in a sales and marketing context will enhance a candidate's ability to design effective collateral.

👥 Team Culture & Values

Operations Values:

• Excellence in Design: A commitment to high-quality, detail-oriented design that effectively communicates value and adheres to brand standards.

• Collaboration & Partnership: A strong emphasis on working effectively with writers, technical experts, and sales teams to achieve shared objectives.

• Clarity & Simplicity: A core value of making complex information accessible and engaging through clear visual communication.

• Innovation & Continuous Improvement: Encouragement to explore new design approaches and technologies to enhance customer engagement and communication effectiveness.

• Customer-Centricity: Designing with the end-user (customer or seller) in mind, ensuring that communications meet their needs and drive desired actions.

Collaboration Style:

• Cross-Functional Integration: The role thrives on close collaboration with Proposition Writers and various technical and business stakeholders, requiring strong communication and integration skills.

• Feedback-Driven Process: An openness to receiving and incorporating feedback from diverse team members to refine designs and ensure alignment with strategic goals.

• Knowledge Sharing: An environment that likely encourages sharing of best practices in design and communication across teams.

📝 Enhancement Note: Datacom appears to foster a culture where design is not an isolated function but an integral part of business strategy and communication. The emphasis on collaboration and clarity is key for success in this role.

⚡ Challenges & Growth Opportunities

Challenges:

• Translating Technical Complexity: The primary challenge will be to distill highly technical or intricate Managed Operations services into easily digestible and visually compelling content for varied audiences.

• Balancing Brand with Proposition: Ensuring that all visual assets are on-brand while effectively communicating specific product/service value propositions requires a nuanced approach.

• Stakeholder Alignment: Managing expectations and incorporating feedback from multiple stakeholders with potentially different priorities can be demanding.

• Fast-Paced Project Cycles: The fixed-term nature and the demands of sales enablement often mean working under tight deadlines to support Go-To-Market activities.

Learning & Development Opportunities:

• Specialized Design Skills: Opportunity to hone skills in B2B technology design, sales enablement collateral, and visual storytelling for complex services.

• Industry Insights: Gain a deeper understanding of the IT professional services industry, particularly managed operations, and how communication strategies support business growth.

• Process Improvement: Contribute to and learn from Datacom's established processes for content creation, brand management, and sales support.

• Networking: Build professional connections within a large, established IT organization.

📝 Enhancement Note: The challenges in this role are directly tied to the complexity of the IT services industry and the need for effective communication. Overcoming these challenges offers significant opportunities for professional development and skill enhancement.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to translate a highly technical concept into a simple visual. What was your process, and what was the outcome?" (Focus on your problem-solving and simplification skills.)

• "How do you ensure brand consistency across different types of collateral, especially when working with multiple stakeholders?" (Highlight your understanding of brand governance and collaboration.)

• "Walk us through a complex sales enablement project you worked on. What were the objectives, your role, the challenges, and the results?" (Prepare a specific case study from your portfolio.) Company & Culture Questions:

• "What appeals to you about Datacom and this specific Content Designer role?" (Show you've researched the company and understand the role's contribution to Managed Operations.)

• "How do you approach collaborating with writers and technical subject matter experts?" (Emphasize your communication and teamwork skills.)

• "How do you measure the success of your visual content?" (Discuss metrics like engagement, clarity feedback, or impact on sales cycles.) Portfolio Presentation Strategy:

• Structure Your Walkthrough: For each selected project, clearly state the objective, your role, the challenge, your design solution (and rationale), and the outcome.

• Highlight Process & Tools: Be ready to discuss the specific tools you used (Adobe Creative Suite, PowerPoint) and the steps in your design process.

• Focus on Impact: Emphasize how your designs contributed to business goals, simplified complexity, or improved customer engagement.

• Engage Your Audience: Be interactive, ask clarifying questions, and be open to feedback during the presentation.

📝 Enhancement Note: Interview preparation should heavily focus on demonstrating your ability to translate complex technical information visually and your collaborative approach. Having well-prepared portfolio examples that showcase these skills is critical.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided application link on Workable.

• Portfolio Customization: Ensure your resume and portfolio are tailored to highlight graphic design, presentation design, and visual communication skills relevant to B2B technology services and sales enablement. Include specific examples of collateral creation.

• Resume Optimization: Clearly articulate your experience with Adobe Creative Suite, PowerPoint, and your ability to simplify complex information. Quantify achievements where possible.

• Interview Preparation: Practice presenting your portfolio pieces, focusing on your design process, strategic choices, and the impact of your work. Prepare to discuss how you collaborate with writers and technical teams.

• Company Research: Familiarize yourself with Datacom's services, particularly their Managed Operations offerings, and their company culture to demonstrate your understanding and alignment.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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