Closer Wanted In-Home Bath Design Consultant

📍 Job Overview

Job Title: In-Home Bath Design Consultant (Closer)

Company: Bath Planet

Location: Hempstead, New York, United States (Territory covers Nassau & Suffolk Counties)

Job Type: Full-Time

Category: Sales Operations / GTM (Sales Enablement Focus)

Date Posted: June 23, 2026

Experience Level: Mid-Level (2-5 years)

Remote Status: On-site

🚀 Role Summary

• This role is a critical client-facing position focused on the final stages of the sales funnel, acting as a direct revenue generator for Bath Planet.

• The In-Home Bath Design Consultant will leverage pre-qualified leads to conduct in-home consultations, design custom bathroom remodeling solutions, and close sales on-site.

• Success in this role hinges on strong consultative sales skills, product knowledge, and the ability to effectively manage customer relationships and sales processes within a defined territory.

• This position is ideal for a driven closer with a background in home improvement sales or design, seeking an uncapped earning potential with a reputable brand backed by the Good Housekeeping Seal.

📝 Enhancement Note: While the job title is "Closer Wanted" and the description focuses on sales, the operational aspects lie in the structured lead qualification, CRM management, and territory-based sales execution, which are core to GTM and Sales Operations functions. The role requires disciplined adherence to sales processes and efficient territory management.

📈 Primary Responsibilities

• Conduct In-Home Consultations: Travel to pre-set, qualified appointments in Nassau and Suffolk Counties to meet with homeowners.

• Design & Present Solutions: Assess customer needs, measure spaces, and present tailored bathroom remodeling designs and product options, leveraging provided design tools and product knowledge.

• Consultative Selling: Build rapport and trust with homeowners, delivering a professional, consultative sales presentation that addresses their specific requirements and budget.

• Close Sales On-Site: Successfully negotiate and close sales agreements during the in-home consultation.

• CRM Management: Accurately record and manage lead statuses, appointment outcomes, and sales data within the company's CRM platform to ensure effective follow-up and reporting.

• Territory Management: Efficiently manage daily schedule and travel routes across Nassau and Suffolk Counties to maximize appointment volume and minimize travel time.

• Product & Warranty Expertise: Articulate the benefits of Bath Planet's product line, including its lifetime warranty and the Good Housekeeping Seal, to reinforce value and build customer confidence.

📝 Enhancement Note: The core responsibilities emphasize direct sales execution and client interaction. The operational component is the structured approach to lead handling, CRM usage, and territory management, which are fundamental to sales operations and GTM strategies.

🎓 Skills & Qualifications

Education: No specific degree mentioned, but a strong understanding of sales principles and design presentation is implied.

Experience: Previous experience in in-home sales, home improvement, or design consultations is highly preferred. Experience in related industries like windows, siding, roofing, or kitchen remodeling is a significant plus.

Required Skills:

• In-Home Sales Expertise: Proven ability to conduct effective sales presentations and close deals in a customer's home environment.

• Design Consultation Skills: Ability to understand customer needs, propose design solutions, and present product options effectively.

• Strong Communication & Interpersonal Skills: Excellent verbal communication, active listening, and the ability to build rapport quickly with diverse clientele.

• Negotiation Skills: Proficiency in negotiating terms and closing deals effectively.

• Professional Demeanor: Ability to represent the company with professionalism, integrity, and a positive attitude.

• Self-Starter & Disciplined: A strong work ethic, self-motivation, and the ability to manage one's own schedule and performance independently.

• Valid Driver's License & Reliable Transportation: Essential for daily travel across the assigned territory (Nassau & Suffolk Counties).

• CRM Proficiency: Basic ability to manage lead statuses and record sales data within a CRM system.

Preferred Skills:

• Home Improvement Industry Experience: Specific knowledge of bathroom remodeling, tub-to-shower conversions, or related home renovation sectors.

• Advanced CRM Skills: Experience with detailed lead tracking, pipeline management, and reporting within a CRM.

• Technical Assessment: Ability to quickly assess project scope and identify potential technical challenges or requirements.

• Sales Methodology Training: Formal training in consultative selling, solution selling, or other recognized sales methodologies.

📝 Enhancement Note: The qualifications emphasize sales acumen and client-facing skills. For operations professionals, framing your experience with CRM management, territory planning, and process adherence will be key.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Sales Performance Metrics: Documented track record of sales achievements, including conversion rates, average deal size, and revenue generated, ideally presented in a clear, quantifiable format.

• Case Studies: Examples of successful sales engagements, highlighting how you identified customer needs, presented solutions, overcame objections, and closed deals, with a focus on the customer's positive outcome.

• Process Adherence Examples: Evidence of following a structured sales process, including lead qualification, needs assessment, presentation, objection handling, and closing.

• CRM Usage Examples: While not a formal portfolio item, be prepared to discuss your experience with CRM systems and how you use them to manage your sales pipeline and customer interactions effectively.

Process Documentation:

• Consultation Workflow: Be prepared to articulate your typical in-home consultation process, from initial greeting and rapport building to needs analysis, solution presentation, and closing.

• Sales Presentation Structure: Ability to describe how you structure a sales presentation to be persuasive, informative, and customer-centric.

• Objection Handling Strategy: Outline your approach to addressing common customer objections related to price, timing, or product features.

📝 Enhancement Note: Candidates are expected to demonstrate not just sales success, but also a structured, process-oriented approach to their work, which is a hallmark of strong operations professionals.

💵 Compensation & Benefits

Salary Range: Estimated $100,000+ annually in commission and bonuses.

• Base Salary: Not explicitly stated, but the role is commission-driven with uncapped potential.

• Commission Structure: Competitive commission structure.

• Bonus Program: Lucrative bonus program available.

Explanation of Estimate: The provided salary of $100,000 is presented as a benchmark for earning potential, likely reflecting a combination of base commission and potential bonuses for high performers. This figure aligns with industry standards for experienced in-home sales consultants in the New York metropolitan area, particularly those in home improvement sectors with uncapped commission potential. A typical breakdown for such roles might involve a modest draw or base, with the majority of earnings derived from commissions and performance bonuses.

Benefits:

• Comprehensive Training: Fully paid, structured training program covering design tools, product knowledge, and sales methodologies.

• Uncapped Earning Potential: Significant opportunity to increase earnings based on sales performance.

• Lucrative Bonus Program: Additional incentives for achieving performance targets.

• Pre-Set Appointments: High-quality, confirmed leads provided by a dedicated marketing team, eliminating the need for cold calling.

• Premium Brand Leverage: Representing a product line backed by a lifetime warranty and the Good Housekeeping Seal, which aids in closing sales.

Working Hours: Full-Time. While specific hours are not detailed, in-home sales roles typically require flexibility to accommodate homeowner schedules, often including evenings and weekends. The role involves travel, so daily hours will vary.

📝 Enhancement Note: The compensation structure emphasizes performance-based earnings, which is common in GTM roles. The benefits highlight structured support and lead generation, which are key operational advantages for sales representatives. The estimated salary is based on the provided $100,000 figure and industry benchmarks for similar roles in the specified region.

🎯 Team & Company Context

🏢 Company Culture

Industry: Home Improvement / Residential Remodeling. Bath Planet is a national brand with over 26 years of experience, emphasizing quality, one-day remodeling solutions, and customer satisfaction.

Company Size: Part of a national franchise network with over 100 locations nationwide, indicating a substantial operational footprint. The local Metro NY branch likely operates as a significant regional hub.

Founded: Bath Planet was founded over 26 years ago, providing a long-standing reputation and stability in the market.

Team Structure:

• Sales Team: The In-Home Bath Design Consultant will be part of the local sales team, reporting to a Sales Manager or similar leadership role.

• Cross-Functional Collaboration: Close collaboration with the marketing team for lead generation and scheduling, and potentially with installation teams to ensure smooth project execution post-sale.

• Support Staff: Access to administrative or operational support for scheduling, lead management, and CRM assistance.

Methodology:

• Lead Generation: A structured marketing department provides pre-qualified, confirmed leads, ensuring a consistent flow of potential customers.

• Sales Process: A defined consultative sales process, supported by comprehensive training, product knowledge, and design tools.

• Customer Focus: Emphasis on delivering high-quality, one-day remodeling solutions and maintaining high standards of professional excellence and customer satisfaction, as evidenced by the Good Housekeeping Seal.

Company Website: http://www.bathplanet.com/

📝 Enhancement Note: The company culture appears to be performance-driven, with strong brand recognition and a structured approach to sales and marketing. This suggests a well-defined GTM strategy with operational support for the sales team.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a front-line sales contributor, focusing on closing deals. It's a key revenue-generating position within the GTM structure.

Reporting Structure: The consultant will report to a Sales Manager or similar leadership within the Bath Planet of Metro NY sales division. This manager will likely oversee performance, provide coaching, and manage territory assignments.

Operations Impact: Directly impacts revenue generation through successful sales closures. Effective performance in this role contributes to the company's growth targets and market share within Nassau and Suffolk Counties. The quality of sales interactions and data accuracy also impacts downstream operations like scheduling, installation logistics, and customer satisfaction metrics.

Growth Opportunities:

• Senior Sales Consultant/Team Lead: Potential to move into a senior role with mentorship responsibilities or to lead a small team of consultants.

• Sales Management: Advancement into a Sales Manager position, overseeing a team of consultants, setting targets, and driving regional sales performance.

• Specialization: Opportunity to become an expert in specific product lines or sales techniques within the bathroom remodeling niche.

• Expansion into New Territories: Potential to take on broader sales territories or support the launch of new markets if the company expands.

📝 Enhancement Note: While this is a sales role, its success relies on operational efficiency in lead management and CRM usage. Growth opportunities often involve moving into leadership roles that oversee operations and sales strategy.

🌐 Work Environment

Office Type: The role is primarily conducted in the field, conducting in-home consultations. A base office is located in Holbrook, NY, which may be used for training, team meetings, or administrative tasks.

Office Location(s): Base office in Holbrook, NY. The primary work environment is the customer's home across Nassau and Suffolk Counties.

Workspace Context:

• Field-Based: The consultant will spend a significant amount of time traveling and working independently within customer homes.

• Home Office Potential: While not explicitly stated, flexibility for a home office for administrative tasks might be available, given the travel-intensive nature of the role.

• Collaborative Environment: Opportunities for interaction during initial training and potential team meetings at the Holbrook office. The sales team likely fosters a competitive yet collaborative atmosphere.

• Tools & Technology: Access to design tools, product catalogs, and a company CRM platform, likely accessible via a tablet or laptop.

Work Schedule: Full-time, requiring flexibility to meet customer availability, which often includes evenings and weekends. The role demands significant travel within the assigned territories.

📝 Enhancement Note: The work environment is highly independent and customer-focused, requiring strong self-management and time allocation skills, which are crucial for individuals in operations roles.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of resume and application to assess experience in sales, home improvement, and relevant skills.

• Interview(s): Likely includes one or more interviews with a Sales Manager or Hiring Manager. Expect questions focused on sales experience, closing techniques, customer handling, and motivation.

• Role-Playing/Presentation: Candidates may be asked to conduct a mock in-home consultation or present a sales pitch to demonstrate their consultative and closing abilities. This is where portfolio elements can be showcased.

• Background Check: Standard background checks, including driving record verification, are likely.

Portfolio Review Tips:

• Quantify Achievements: Prepare to present concrete numbers related to your sales performance (e.g., closing percentages, revenue targets met/exceeded, average deal size).

• Showcase Process: Be ready to walk through your typical sales process, from lead qualification and needs assessment to presentation, objection handling, and closing. Highlight how you manage your pipeline and customer interactions.

• Customer Success Stories: Share examples of challenging sales situations you successfully navigated and how you built rapport and trust with customers. Focus on the customer's positive outcome.

• CRM Experience: Be prepared to discuss your experience using CRM systems to track leads, manage appointments, and report on sales activities.

Challenge Preparation:

• Mock Sales Presentation: Practice delivering a persuasive and consultative sales presentation for a bathroom remodeling project. Focus on identifying customer pain points and offering solutions.

• Objection Handling Scenarios: Prepare responses for common sales objections (e.g., price, comparison shopping, timing).

• Territory Management Discussion: Be ready to discuss how you would plan your routes and manage your time effectively to cover Nassau and Suffolk Counties efficiently.

📝 Enhancement Note: The interview process emphasizes practical sales skills and the ability to demonstrate a structured approach. A strong portfolio showcasing quantitative results and process adherence will be highly beneficial.

🛠 Tools & Technology Stack

Primary Tools:

• CRM Platform: Likely a proprietary or industry-standard CRM (e.g., Salesforce, HubSpot, or a custom solution) for lead management, appointment scheduling, customer tracking, and sales reporting.

• Design Software/Tools: Specific software or tools for creating bathroom design visualizations and product configurations. This could range from specialized CAD software to interactive visualizers.

• Sales Presentation Tools: Potentially presentation software (e.g., PowerPoint, Keynote) or interactive digital platforms used during in-home consultations.

Analytics & Reporting:

• CRM Reporting: Ability to pull basic reports on personal sales performance, lead status, and pipeline health from the CRM.

• Performance Dashboards: May have access to dashboards that track team and individual sales metrics.

CRM & Automation:

• Data Entry & Management: Essential for accurate lead tracking, appointment logging, and sales outcome recording.

• Workflow Adherence: The CRM likely supports a defined sales workflow that consultants are expected to follow.

📝 Enhancement Note: Proficiency with CRM systems is crucial for this role’s operational effectiveness. The ability to use design tools and present solutions digitally will also be important.

👥 Team Culture & Values

Operations Values:

• Performance Driven: A strong emphasis on achieving and exceeding sales targets, directly contributing to company revenue.

• Customer Centricity: Commitment to delivering high-quality solutions and ensuring customer satisfaction (reinforced by the Good Housekeeping Seal).

• Professionalism & Integrity: Representing the Bath Planet brand with a high standard of conduct and ethical sales practices.

• Efficiency & Productivity: Managing time effectively, optimizing travel routes, and maximizing sales opportunities within a defined territory.

• Continuous Improvement: Willingness to learn and adapt through comprehensive training and feedback.

Collaboration Style:

• Independent Field Work: Primarily working autonomously in the field.

• Team Support: Collaboration with marketing for lead flow and scheduling, and potential interaction with sales leadership for coaching and performance reviews.

• Knowledge Sharing: Opportunities to share best practices and insights with fellow sales consultants during training or team meetings.

📝 Enhancement Note: The culture values strong individual performance, professionalism, and a commitment to quality, all underpinned by structured operational support for sales activities.

⚡ Challenges & Growth Opportunities

Challenges:

• Territory Management & Travel: Efficiently covering a large geographic area (Nassau & Suffolk Counties) and managing travel time can be demanding.

• Sales Objections: Effectively overcoming common customer objections related to cost, decision-making processes, and competitor offerings.

• In-Home Sales Pressure: The inherent pressure of closing sales on-site during a single consultation.

• Adapting to Customer Needs: Balancing standardized product offerings with unique customer design preferences and budget constraints.

Learning & Development Opportunities:

• Sales Methodology Mastery: Deepen expertise in consultative selling, negotiation, and closing techniques through ongoing training and real-world application.

• Product & Design Expertise: Become a subject matter expert on all Bath Planet products, materials, and design trends in bathroom remodeling.

• CRM & Sales Tech Proficiency: Enhance skills in utilizing CRM and other sales enablement technologies for maximum efficiency and insight.

• Leadership Development: Potential pathways into sales management roles, requiring development of coaching, team motivation, and strategic planning skills.

📝 Enhancement Note: This role presents challenges that require strong operational discipline and strategic thinking, similar to challenges faced in operations roles, such as process optimization and resource management.

💡 Interview Preparation

Strategy Questions:

• Sales Process Walkthrough: "Describe your typical in-home sales process from beginning to end when meeting a new client." (Focus on structure, rapport building, needs analysis, presentation, objection handling, and closing).

• Objection Handling Scenario: "A homeowner says, 'Your price is too high compared to a competitor.' How would you respond?" (Demonstrate empathy, value reinforcement, and competitive differentiation).

• Motivation & Goal Setting: "What motivates you in a sales role, and how do you set and achieve your personal sales goals?" (Highlight drive, ambition, and structured planning).

• Territory Management: "How would you plan your week to cover Nassau and Suffolk Counties effectively, ensuring you maximize your appointments?" (Showcase logistical thinking and time management).

Company & Culture Questions:

• Brand Alignment: "Why are you interested in working with Bath Planet, and what do you know about our brand and products?" (Research the Good Housekeeping Seal, lifetime warranty, and one-day installation).

• Teamwork & Collaboration: "Describe a time you had to collaborate with other departments (like marketing or installation) to ensure a successful customer outcome." (Even as a field rep, show awareness of the broader team).

• Handling Rejection: "How do you handle a lost sale or a difficult client interaction?" (Focus on learning, resilience, and maintaining professionalism).

Portfolio Presentation Strategy:

• Quantified Results: Prepare a concise summary or slides showcasing your key sales metrics (e.g., "Consistently exceeded quota by 15%", "Achieved a 60% close rate on pre-qualified leads").

• Case Study Narrative: Select 1-2 strong examples of successful sales. Structure them like a mini case study: Problem (customer need/pain point), Solution (your approach/product), and Result (successful sale, customer satisfaction).

• Process Visualization: If possible, use a simple flowchart or visual to illustrate your sales process.

• CRM Discussion: Be ready to talk about how you used CRM for lead tracking, follow-up, and pipeline management.

📝 Enhancement Note: Interview preparation should focus on demonstrating not just sales ability, but also a structured, process-driven approach that aligns with operational excellence.

📌 Application Steps

To apply for this In-Home Bath Design Consultant position:

• Submit Your Application: Apply through the provided link on Bath Planet's careers portal.

• Tailor Your Resume: Customize your resume to highlight your experience in in-home sales, home improvement, design consultation, and CRM usage. Quantify your achievements with specific sales numbers and success metrics.

• Prepare Your Portfolio: Gather examples of your sales performance (metrics), successful sales case studies, and be ready to articulate your sales process and objection-handling strategies.

• Research Bath Planet: Understand the company's brand, products, warranty, and the Good Housekeeping Seal. Familiarize yourself with the target geographic areas (Nassau & Suffolk Counties).

• Practice Your Pitch: Rehearse your mock sales presentation and responses to common interview questions, focusing on demonstrating consultative selling skills and a professional demeanor.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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