Location:

2727 N Central Ave, Phoenix, Arizona 85004 United States of America

The Digital Design Manager will lead and guide the activity of the User Interface and User Experience Designers for A&M Associates, the in-house advertising and marketing agency for U-Haul International. This role is customer focused, supporting a diverse range of Internal Departments.

We are looking for a candidate that will build strong relationships with business teams and has the capability to support technologies used to deliver the optimal customer experience for users who interface with U-Haul using its websites or web applications. Understanding search engine optimization (SEO) and its application in content and writing is additive. Responsibilities will include managing designers, prioritizing their work from inception to completion, developing and adhering to digital style guides, collaborating with business units to approve design assets and working with management to develop a cohesive strategy. Thought leadership is a must.

Must have excellent communication skills (verbal and written)
Interpersonal astuteness and be detail oriented
Must be able to articulate the vision, strategy, goals, and objectives of the team and adhere to a budget
Must be able to shift workload as needed due to changing priorities and keep current with a changing digital landscape
Have excellent time management skills and be able to delegate responsibilities
Must have the ability to lead by example and establish high-quality work standards in a fast-paced environment
Work closely with development teams to improve online presence and brand loyalty
Project management experience would be a plus, strong collaborative skills to achieve consensus, and have excellent judgment skills
Support U-Haul Company brand’s defined voice, tone and nomenclature

Qualifications:

Bachelor’s Degree in Web Design, Computer Graphics, Art, or other related field or the equivalent in business experience

Proficiency in Creative Cloud, Adobe Creative Suite, MS Office Suites, and TFS (Team Foundation Server)

7-10 years of practical experience, with progressive management responsibilities and/or U-Haul experience. Agency Experience is a plus.

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

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