BRA Product Designer III

📍 Job Overview

Job Title: BRA Product Designer III

Company: Santander

Location: São Paulo, Brazil

Job Type: FULL_TIME

Category: Product Design / UX/UI

Date Posted: 2026-06-18T00:00:00

Experience Level: 5-10 Years

Remote Status: Hybrid

🚀 Role Summary

• Design and conceptualize intelligent, simple, and effective user interfaces for digital investment products, aligning business strategy with user experience.

• Leverage data analysis and user feedback to drive product improvements and enhance the overall digital investment experience.

• Develop low, medium, and high-fidelity prototypes and map user flows and journeys to ensure intuitive and seamless interactions.

• Conduct user usability testing to validate design solutions and identify areas for optimization.

• Contribute to the continuous innovation of Santander's digital investment platform, aiming to deliver the best investment experience globally.

📝 Enhancement Note: This role focuses on Product Design within the financial services sector, specifically for investment products. The "III" in the title suggests a mid-to-senior level position requiring significant experience in product development, user experience design, and a strong understanding of data-driven decision-making to optimize user journeys and business objectives.

📈 Primary Responsibilities

• Create innovative and user-centric design concepts for digital investment products, ensuring simplicity, effectiveness, and alignment with business goals.

• Measure product data and key performance indicators (KPIs) to inform design iterations and strategic decisions.

• Bridge the gap between business strategy and user experience, delivering intuitive and easily usable solutions for investment clients.

• Develop, iterate, and present low, medium, and high-fidelity prototypes to stakeholders for feedback and validation.

• Map out detailed user flows and customer journeys to identify pain points and opportunities for improvement within the investment platform.

• Plan and conduct usability testing sessions with target users to gather qualitative and quantitative feedback on design solutions.

• Analyze user behavior data, web analytics, and product performance metrics to derive actionable insights for design enhancements.

• Maintain meticulous attention to detail and possess strong organizational skills to effectively prioritize tasks and meet project deadlines.

• Drive the delivery of a world-class digital investment experience for Santander's clients.

📝 Enhancement Note: The responsibilities emphasize a hands-on approach to design, from conceptualization to validation, with a strong focus on data-driven decision-making and a deep understanding of the investment domain. The expectation is for the candidate to manage projects from inception to solution proposal.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or a related field is typically expected for a Product Designer III role. A strong portfolio can often substitute for formal education.

Experience: 5-10 years of proven experience in digital product development, with a significant focus on User Experience (UX) and User Interface (UI) design. Experience within the financial services or investment sector is highly desirable.

Required Skills:

• Figma Proficiency: Expert-level experience with Figma for UI design, prototyping, and collaboration.

• Digital Product Development: Demonstrated experience in the end-to-end product development lifecycle for digital applications.

• Agile Methodologies: Deep understanding and practical experience with Agile frameworks such as Scrum and Kanban.

• Project Structuring: Ability to structure complex concepts and problems, manage projects from ideation through to solution delivery.

• Data-Informed Design: Familiarity and proficiency in using web analytics and user data to inform and guide design decisions.

• Communication & Presentation: Excellent verbal and written communication skills, with a proven ability to articulate design concepts and present ideas effectively to diverse audiences.

• Prototyping: Experience in creating interactive prototypes at various fidelities.

• User Journey Mapping: Skill in mapping and visualizing user flows and journeys.

• Usability Testing: Experience in planning and conducting user usability tests.

Preferred Skills:

• Experience working with investment products, financial platforms, or trading applications.

• Familiarity with design systems and their implementation.

• Knowledge of accessibility standards (e.g., WCAG).

📝 Enhancement Note: The "Imprescindíveis" (Indispensable) section clearly outlines the core technical and methodological skills required, with Figma and Agile being paramount. The "Desejáveis" (Desirable) section highlights the advantage of specific domain experience in investments. The experience level of 5-10 years is inferred from the "III" designation and the depth of responsibilities.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Case Studies: Showcase 3-5 detailed case studies demonstrating your process from problem identification to solution implementation for digital products.

• Figma Expertise: Include examples of complex Figma projects, highlighting your proficiency in UI design, prototyping, and collaborative workflows.

• Data-Driven Impact: Present projects where you utilized data (analytics, user research) to inform design decisions and measure success.

• Process Documentation: Clearly articulate your design process, including user research methodologies, wireframing, prototyping, usability testing, and iteration strategies.

• Cross-functional Collaboration: Demonstrate how you have collaborated with product managers, engineers, and other stakeholders.

Process Documentation:

• Workflow Design: Examples of how you have mapped and optimized user flows and journeys for digital products.

• Usability Testing: Documentation of your approach to planning, executing, and analyzing usability tests, including key findings and implemented changes.

• Prototyping: Showcase a range of prototypes (low, medium, high fidelity) and explain their purpose and impact on the design process.

• Iteration & Improvement: Present examples of how your designs have been iterated upon based on user feedback and data analysis, leading to measurable improvements.

📝 Enhancement Note: For a Product Designer III role, a robust portfolio is critical. It should not only showcase visual design skills but also demonstrate a strategic, data-informed approach to problem-solving and a deep understanding of the product development process within an Agile framework. Emphasis should be placed on how designs solved specific user problems and achieved business objectives.

💵 Compensation & Benefits

Salary Range: For a Product Designer III role in São Paulo, Brazil, with 5-10 years of experience, the estimated salary range is between R$ 8,000 to R$ 14,000 per month (approximately USD 1,500 to USD 2,600 per month, subject to exchange rate fluctuations). This range is based on industry benchmarks for experienced designers in Brazil's major financial hubs.

Benefits:

• Meal Allowance (Auxílio refeição): Support for daily meal expenses.

• Medical Insurance (Convênio médico): Comprehensive health coverage.

• Dental Insurance (Convênio Odontológico): Basic and intermediate plan options.

• Transportation Voucher (Vale Transporte): Assistance with commuting costs.

• Flexible Vacation (Flex Férias): 24 working days of vacation, divisible into up to 6 periods, with 4 days available after every 2 months worked.

• Birthday Day Off (DayOff Aniversário): A day off to celebrate your birthday.

• Gym Partnerships (Wellhub, Totalpass): Access to various fitness facilities.

• Hybrid Work Model (Flex Working): 3 days in the office, 2 days remote.

• Training Platforms: Access to over 100,000 courses for continuous learning.

• Career Development Paths: Defined career progression opportunities within Santander.

• Study Incentive (Flex Learning): Exclusive support for high-performance employees' studies.

• Daycare Allowance (Auxílio Creche): Financial assistance for childcare.

• Birth Program (Programa Nascer): Support for new parents.

• Extended Maternity and Paternity Leave: Enhanced leave periods for new parents.

• Life Insurance (Seguro de Vida): Financial protection for beneficiaries.

• Health Habits Program (Be Healthy): Initiatives to promote employee well-being.

• Specialized Personal Support Program (PAPE): Confidential counseling and support services.

Working Hours: The standard working hours are likely 40 hours per week, common for full-time roles. The hybrid model offers flexibility, with 3 days in the office and 2 days working remotely.

📝 Enhancement Note: The benefits package is extensive, reflecting Santander's commitment to employee well-being and professional development. The salary estimate is based on general market data for experienced design professionals in Brazil and should be considered an approximation. The "Flex Férias" and "Flex Working" policies offer significant flexibility.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Services / Fintech. Santander Investimentos (formerly Toro Corretora) operates as a comprehensive investment house, combining the agility and technology of a fintech with the global strength of Santander. This dual nature fosters an environment that values innovation, collaboration, and a data-driven approach.

Company Size: Santander is a global financial institution. The specific division or acquired entity (Toro) operating within Brazil likely comprises a significant number of employees, contributing to a large organizational structure with ample resources and opportunities, but also potential for specialized teams and clear hierarchical structures.

Founded: Toro was founded with a fintech/agile DNA, emphasizing innovation. Its acquisition by Santander integrates this spirit with a long-standing global financial institution, creating a unique culture that balances established practices with forward-thinking initiatives.

Team Structure:

• The Product Design team likely operates within a broader Product or Technology division.

• Expect a structure that includes Product Managers, UX/UI Designers, Researchers, and potentially Data Analysts, working collaboratively.

• Designers will likely report to a Design Lead or Head of Product Design, with cross-functional collaboration expected with engineering, marketing, and business units. Methodology:

• Data-Driven Design: Emphasis on using analytics and user feedback to inform all design decisions.

• Agile Development: Work will be conducted within Agile frameworks (Scrum/Kanban), requiring iterative design processes and close collaboration with development teams.

• User-Centricity: A core focus on understanding and meeting user needs to deliver exceptional digital investment experiences.

• Innovation: A culture that encourages continuous improvement and exploration of new design solutions and technologies.

Company Website: https://www.santander.com.br/ (Santander Brazil) and potentially a subdomain or specific section for investment services.

📝 Enhancement Note: The integration of Toro into Santander Investimentos suggests a dynamic environment where a startup's agility meets a global bank's scale. This implies a culture that values both rapid iteration and robust, compliant financial processes. The focus is on delivering cutting-edge digital investment tools.

📈 Career & Growth Analysis

Operations Career Level: Product Designer III indicates a senior-level individual contributor role. This position requires a high degree of autonomy, problem-solving capability, and the ability to mentor junior designers. The focus is on delivering complex design solutions and influencing product strategy.

Reporting Structure: The designer will likely report to a Design Manager or Head of Product Design. They will work closely with Product Managers, Engineers, and other cross-functional teams. Collaboration is key, but the role demands individual ownership of design execution and strategy.

Operations Impact: The designer's work directly impacts the user experience of Santander's investment products, influencing customer acquisition, retention, satisfaction, and ultimately, revenue generation. By creating intuitive and effective interfaces, they contribute to the company's goal of financial freedom for its clients and its position as a leading investment platform.

Growth Opportunities:

• Leadership: Potential to move into a Lead Product Designer role, managing a team or a specific product area, and mentoring junior designers.

• Specialization: Opportunity to deepen expertise in specific areas of UX/UI design, such as interaction design, information architecture, or user research within the fintech/investment domain.

• Cross-functional Mobility: Potential to transition into Product Management or other strategic roles within the company, leveraging design thinking and user-centric principles.

• Continuous Learning: Access to extensive training platforms and study incentives encourages ongoing skill development and staying abreast of design trends and technologies.

📝 Enhancement Note: The "III" designation signifies a senior role, implying that candidates are expected to not only execute but also contribute strategically to product direction and potentially mentor others. The growth paths outlined leverage the resources of a large financial institution like Santander.

🌐 Work Environment

Office Type: The job description mentions "SANTANDER RADAR" as the location and specifies a hybrid work model with 3 days in the office and 2 days remote. This suggests a modern office environment designed for collaboration and innovation, likely equipped with the necessary tools and facilities for design work.

Office Location(s): The primary office is located at Rua Amador Bueno, 474 – Santo Amaro, São Paulo – SP. This is a well-established business district in São Paulo.

Workspace Context:

• Collaborative Spaces: The office environment is expected to facilitate teamwork, with meeting rooms, common areas, and potentially open-plan workspaces designed for interaction between designers, product managers, and engineers.

• Technology & Tools: Access to state-of-the-art design software (Figma is mandatory), hardware, and potentially specialized equipment for user testing.

• Team Interaction: Frequent opportunities for in-person collaboration, brainstorming sessions, and design critiques with colleagues on the design and product teams.

Work Schedule: The hybrid model (3 days in office, 2 days remote) provides a structured yet flexible work schedule. Standard working hours are expected to be around 40 hours per week, allowing for focused work periods in the office and remote settings.

📝 Enhancement Note: The hybrid model is a key aspect of the work environment, balancing the benefits of in-person collaboration with the flexibility of remote work. The office location in Santo Amaro, São Paulo, is a significant business hub.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of resume and portfolio to assess qualifications and experience.

• Hiring Manager/Team Interview: Discussion about your background, design philosophy, and approach to problem-solving. This may include behavioral questions and scenario-based questions.

• Portfolio Presentation: A dedicated session where you present 1-3 of your strongest case studies, detailing your process, challenges, solutions, and outcomes. Be prepared to discuss your Figma work and data utilization.

• Design Challenge/Exercise: A timed task (e.g., redesigning a feature, solving a specific UX problem) to assess your practical design skills, problem-solving approach, and ability to work under pressure.

• Final Interview: Potentially with senior leadership or cross-functional stakeholders to assess cultural fit and strategic alignment.

Portfolio Review Tips:

• Curate Selectively: Focus on quality over quantity. Choose case studies that best represent your skills for this specific role (digital investments, Figma, data-driven design, Agile).

• Tell a Story: For each case study, clearly outline the problem, your role, the process you followed, the key decisions you made, the solutions you designed, and the impact/results. Use visuals effectively.

• Highlight Figma & Data: Explicitly showcase your Figma work and explain how you used data (analytics, user research) to inform your design choices and measure success.

• Showcase Process: Clearly articulate your design process, demonstrating your understanding of user-centered design, Agile methodologies, and problem-solving frameworks.

• Quantify Impact: Wherever possible, use metrics and data to demonstrate the positive impact of your designs on user experience and business goals.

Challenge Preparation:

• Understand the Context: If given a challenge, thoroughly understand the problem statement and the target user.

• Think Aloud: Be prepared to articulate your thought process as you work through the challenge.

• Focus on Process: Demonstrate a structured approach, even if you don't complete every aspect. Show how you would tackle the problem.

• Consider Constraints: Think about technical feasibility, business goals, and user needs within the given context.

• Prepare Questions: Have thoughtful questions ready to ask the interviewer about the challenge or the role.

📝 Enhancement Note: The interview process will heavily scrutinize your portfolio and practical design skills, particularly your proficiency with Figma and your ability to integrate data into your design decisions within an Agile context. The design challenge is a critical step for assessing hands-on capabilities.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Mandatory for UI design, prototyping, and collaborative workflows. Expertise is essential.

• Prototyping Tools: Figma's prototyping capabilities, potentially supplemented by other tools if needed for specific complex interactions.

• User Research Tools: Familiarity with tools for conducting user interviews, surveys, and usability testing (e.g., Maze, UserTesting.com, Lookback, Typeform).

Analytics & Reporting:

• Web Analytics Platforms: Experience with tools like Google Analytics, Adobe Analytics, or similar platforms to track user behavior and product performance.

• Data Visualization Tools: Familiarity with tools that help interpret and present data, such as Tableau, Power BI, or even advanced Excel functions, to derive insights.

• Product Analytics Tools: Tools like Mixpanel, Amplitude, or Pendo for understanding user engagement and product usage patterns.

CRM & Automation:

• CRM Systems: While not a direct responsibility, understanding how design impacts CRM data (e.g., lead generation, customer onboarding) can be beneficial.

• Project Management Tools: Experience with Agile project management tools like Jira, Asana, or Trello for task tracking and collaboration.

• Collaboration Tools: Proficiency with communication and collaboration platforms like Slack, Microsoft Teams, and Confluence.

📝 Enhancement Note: Proficiency with Figma is a non-negotiable requirement. Beyond that, experience with data analytics tools is crucial for informing design decisions, and familiarity with Agile project management tools is expected given the work methodology.

👥 Team Culture & Values

Operations Values:

• Agility & Innovation: Embracing rapid iteration, experimentation, and a forward-thinking mindset to stay ahead in the competitive fintech landscape.

• User-Centricity: A deep commitment to understanding and advocating for the user, ensuring that every design decision prioritizes user needs and enhances their experience.

• Data-Driven Decision Making: Relying on quantitative and qualitative data to validate hypotheses, measure impact, and guide product development strategies.

• Collaboration & Transparency: Fostering an open environment where ideas are shared freely, feedback is constructive, and teams work cohesively towards common goals.

• Excellence & Quality: A dedication to delivering high-quality, polished, and effective digital products that meet rigorous standards.

Collaboration Style:

• Cross-Functional Integration: Designers work hand-in-hand with Product Managers, Engineers, and other stakeholders, participating actively in sprints and product discussions.

• Feedback Culture: An environment that encourages constructive feedback loops, design critiques, and open communication to refine designs and processes.

• Knowledge Sharing: Encouraging the sharing of best practices, learnings, and insights through internal workshops, presentations, or documentation.

📝 Enhancement Note: The culture likely blends the fast-paced, innovative spirit of a fintech with the structured, reliable approach of a large financial institution. Designers are expected to be proactive collaborators who champion the user and leverage data.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Innovation and Regulation: Designing cutting-edge investment experiences while adhering to strict financial regulations and compliance requirements.

• Data Interpretation Complexity: Translating complex financial data and user behavior into simple, intuitive design solutions.

• Cross-functional Alignment: Ensuring all stakeholders (product, engineering, compliance, marketing) are aligned on design decisions and priorities.

• Rapidly Evolving Market: Staying current with the fast-paced changes in the fintech and investment landscape, and continuously adapting designs to meet new user needs and market trends.

Learning & Development Opportunities:

• Specialized Training: Access to extensive online learning platforms and potentially company-sponsored courses focused on advanced UX/UI techniques, financial product design, or new design technologies.

• Mentorship: Opportunities to learn from senior designers and leaders within Santander, gaining insights into career progression and strategic thinking.

• Industry Exposure: Potential to attend industry conferences or webinars related to design, fintech, and investment technology.

• Career Pathing: Clear pathways for advancement within the design discipline or into related fields like Product Management.

📝 Enhancement Note: The challenges are inherent to the financial services industry and the fast-evolving nature of digital products. The growth opportunities are substantial, supported by Santander's commitment to employee development and its vast resources.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance user needs with business constraints. How did you approach it, and what was the outcome?" (Focus on your process, compromise, and data-backed justification).

• "How do you ensure your designs are compliant with financial regulations while remaining user-friendly?" (Discuss your understanding of regulatory impact on design and your methods for navigating it).

• "Walk us through a complex user flow you've designed. How did you map it, what were the potential pitfalls, and how did you mitigate them?" (Highlight your mapping skills and foresight).

• "How do you use data to inform your design decisions? Provide an example where data led you to change your initial design concept." (Emphasize your analytical skills and data-driven approach). Company & Culture Questions:

• "What interests you about Santander Investimentos and the digital investment space?" (Show research into the company's mission, values, and market position).

• "How do you approach collaboration with product managers and engineers in an Agile environment?" (Demonstrate your teamwork and communication skills).

• "Describe your experience with Figma. What are your favorite features and how do you use them for efficient design and collaboration?" (Be specific and highlight advanced uses).

• "How would you contribute to a culture of innovation and user-centricity within our design team?" (Align your values with theirs). Portfolio Presentation Strategy:

• Structure is Key: For each case study, present a clear narrative: Problem Statement -> Your Role -> Research/Discovery -> Design Process (Ideation, Wireframing, Prototyping, Testing) -> Solution -> Results/Impact.

• Focus on "Why": Explain the rationale behind your design decisions at every stage. Why did you choose this approach? Why this color palette? Why this interaction?

• Show, Don't Just Tell: Use visuals effectively – sketches, wireframes, interactive prototypes, final UI screens.

• Highlight Figma Skills: Be ready to demonstrate specific Figma features or workflows you used.

• Quantify Outcomes: Present metrics and data to showcase the success of your designs. If metrics aren't available, discuss qualitative feedback and anticipated impact.

• Be Prepared for Questions: Anticipate questions about your design choices, challenges faced, and how you'd handle hypothetical scenarios.

Challenge Preparation:

• Practice Figma: Be comfortable creating mockups and basic prototypes quickly in Figma.

• Think Out Loud: Articulate your problem-solving process, assumptions, and design rationale clearly.

• Focus on User Needs: Frame your solutions around solving user problems.

• Consider Business Goals: Show awareness of how design impacts business objectives.

• Be Concise: Deliver a clear, well-reasoned solution within the given timeframe.

📝 Enhancement Note: The interview process is geared towards assessing practical skills, strategic thinking, and cultural fit. Your portfolio presentation and any design challenge will be critical. Be ready to discuss your process, data utilization, and Figma expertise in detail.

📌 Application Steps

To apply for this Product Designer III position:

• Submit your application through the provided link on the Santander Careers portal.

• Portfolio Customization: Tailor your portfolio to emphasize projects involving digital investment products, financial services, or complex user journeys. Highlight your proficiency with Figma and your approach to data-driven design.

• Resume Optimization: Ensure your resume clearly articulates your 5-10 years of experience, your expertise in Figma, Agile methodologies, and your impact on product development. Use keywords from the job description.

• Prepare Your Portfolio Presentation: Practice walking through 1-3 of your strongest case studies, focusing on the problem, your process, your solutions, and the quantifiable results. Be ready to discuss your design decisions and collaboration style.

• Research Santander Investimentos: Understand their mission, target audience, current product offerings, and their position in the market. Familiarize yourself with their brand and any recent news or initiatives.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.