Analyste UX, UI & Industrialisation du Design - Digital Customer – CDI

Wavestone
Full-timePuteaux, France

📍 Job Overview

Job Title: Analyste UX, UI & Industrialisation du Design - Digital Customer – CDI

Company: Wavestone

Location: Paris, Île-de-France, France

Job Type: Temps complet (Full-time)

Category: Digital Design & Consulting (UX/UI, Product Management)

Date Posted: May 20, 2026

Experience Level: 0-2 years (Entry-level to Junior)

Remote Status: On-site

🚀 Role Summary

  • Spearhead the design of digital customer experiences through user-centric methodologies, encompassing research, wireframing, and prototyping.

  • Contribute to the industrialization and scalability of design processes, leveraging automation and AI principles within digital transformation initiatives.

  • Facilitate seamless transitions between design and development teams to accelerate production and enhance output quality for client projects.

  • Engage in business development activities, representing Wavestone's UX and Digital Maker value proposition to a diverse client base.

  • Drive internal initiatives by generating content, sharing expertise, and staying abreast of emerging trends in UX/UI design and digital product development.

📝 Enhancement Note: The role title "Analyste UX, UI & Industrialisation du Design - Digital Customer" strongly suggests a focus on both the creative design aspects (UX/UI) and the operational efficiency of design processes (Industrialisation). The "Digital Customer" aspect indicates a specialization within client-facing digital products and services, particularly in sectors like Retail, Luxury, and Consumer Goods, as mentioned in the description. The "CDI" (Contrat à Durée Indéterminée) signifies a permanent, full-time position. The AI-derived experience level of "0-2" years aligns with an "Analyste" (Analyst) title, indicating an entry-level or junior role.

📈 Primary Responsibilities

  • User Research & Needs Analysis: Conduct comprehensive UX research, including user interviews, ergonomic audits, persona development, and workshop facilitation to deeply understand user needs and business challenges.

  • Solution Co-creation & Design: Facilitate co-creation workshops and ideation sessions to develop innovative digital solutions, translating user insights into intuitive and scalable user interfaces.

  • Prototyping & Iterative Testing: Design and develop wireframes, mockups, and interactive prototypes using tools like Figma, Sketch, or Adobe XD, and conduct rigorous user testing to iterate and refine designs.

  • Design Specification & Handoff: Create detailed design specifications and documentation to ensure a smooth and accurate implementation by development teams, aiming for pixel-perfect execution where required.

  • Business Development Support: Contribute to proposals and pitches by articulating Wavestone's UX/UI expertise and Digital Maker capabilities, identifying opportunities for enhanced digital customer experiences within client organizations.

  • Internal Knowledge Sharing: Develop and share content such as articles, case studies, and best practices to enhance the firm's collective knowledge in UX/UI and digital product development.

  • Trend Analysis & Expertise Development: Maintain a continuous learning approach by monitoring industry trends, emerging technologies, and innovative players in the UX/UI and digital product space to contribute to Wavestone's thought leadership.

📝 Enhancement Note: The responsibilities are structured to reflect a blend of client-facing project work and internal contribution, typical for a consulting environment. The emphasis on "industrialisation" implies a need to think beyond individual project design to how design processes can be made more efficient, scalable, and repeatable, potentially involving automation or AI. The "Digital Customer" focus highlights the application of these skills to enhance customer journeys and interactions across various digital touchpoints.

🎓 Skills & Qualifications

Education:

  • Graduation from a top-tier engineering school, management school, university, or design institution.

  • A specialization or demonstrated strong interest in UX Design and Digital Project Management is highly preferred. Experience:

  • First professional experience (internship or initial role) as a UX/UI Designer or Product Owner/Product Manager.

  • Demonstrable understanding of digital product design principles, including product management, service design, and process design. Required Skills:

  • UX/UI Design: Proficient in user-centered design methodologies, including user research, journey mapping, wireframing, and visual design.

  • Prototyping Tools: Mastery of industry-standard tools such as Figma, Sketch, or Adobe XD for creating interactive prototypes and detailed mockups.

  • Design Thinking: Strong understanding and practical application of Design Thinking principles for problem-solving and innovation.

  • User Research & Testing: Experience in planning, conducting, and analyzing user interviews, usability tests, and heuristic evaluations.

  • Analytical & Critical Thinking: Ability to critically analyze user needs, business requirements, and design challenges to propose effective solutions.

  • Communication & Interpersonal Skills: Excellent verbal and written communication, with a strong ability to collaborate effectively with cross-functional teams and clients.

  • Service Orientation: A pronounced sense of service and commitment to delivering excellence in client engagements.

Preferred Skills:

  • Product Management Fundamentals: Familiarity with product lifecycle management, feature prioritization, and roadmap planning.

  • Agile Methodologies: Understanding of Agile frameworks and their application in digital product development.

  • Data Analysis for Design: Ability to interpret data (e.g., analytics, user feedback) to inform design decisions.

  • Accessibility Standards: Knowledge of web accessibility guidelines (e.g., WCAG) and their implementation.

  • Understanding of Scalability: Awareness of how design choices impact the scalability and maintainability of digital products.

📝 Enhancement Note: The qualifications emphasize a combination of formal education from reputable institutions and practical, hands-on experience. The requirement for proficiency in specific prototyping tools (Figma, Sketch, Adobe XD) is a direct indicator of the technical skills expected. The mention of "sensibilité sur la conception de produits digitaux" suggests that while deep expertise isn't required for this junior role, a foundational understanding of product development is essential. The emphasis on soft skills like critical thinking, communication, and service orientation is crucial for a consulting role.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

  • User-Centered Design Case Studies: Showcase 2-3 detailed case studies demonstrating your process from problem identification through user research, ideation, design, and testing.

  • Process Documentation: Clearly illustrate the methodologies, tools, and iterative steps taken in each case study to solve specific user or business problems.

  • Visual Design & Prototyping Examples: Include high-fidelity mockups, interactive prototypes (links or embedded if possible), and examples of UI design that reflect an understanding of branding and user experience principles.

  • Impact & Outcome Demonstration: Quantify the impact of your design solutions where possible (e.g., improved conversion rates, user satisfaction scores, efficiency gains) or articulate the qualitative benefits achieved.

Process Documentation:

  • User Research Artifacts: Examples of personas, user journey maps, interview guides, and usability test reports.

  • Design Artifacts: Wireframes, sitemaps, user flows, style guides, and detailed UI specifications.

  • Methodology Explanation: A concise explanation of the design thinking or UX methodologies applied in your projects.

📝 Enhancement Note: For a junior role like this, the portfolio is crucial for demonstrating potential and foundational understanding rather than extensive experience. The emphasis should be on the process and thinking behind the designs, showing how the candidate approaches problem-solving and user needs. Artifacts from internships or academic projects are acceptable, provided they are well-documented and showcase the required skills.

💵 Compensation & Benefits

Salary Range:

Given the location (Paris, France), the role's junior experience level (0-2 years), and the consulting industry, an estimated gross annual salary range would be between €38,000 and €48,000. This estimate is based on industry benchmarks for entry-level UX/UI Analysts and Consultants in major French cities, considering the cost of living and typical compensation structures in consulting firms.

Benefits:

  • Health Insurance: Comprehensive health coverage (Mutuelle) as per French standards.

  • Meal Vouchers: "Tickets restaurant" or equivalent for daily meals.

  • Transportation Reimbursement: Partial reimbursement for public transport costs.

  • Professional Development: Access to training programs, workshops, and conferences to enhance UX/UI and consulting skills.

  • Performance Bonuses: Potential for performance-related bonuses.

  • Employee Assistance Program: Support services for personal and professional well-being.

  • Company Events & Social Activities: Opportunities for team building and networking.

Working Hours:

  • Standard full-time work week in France is typically 35-40 hours. For a consulting role, expect around 40 hours per week, with potential for occasional overtime depending on project demands. Flexibility may be offered within project constraints.

📝 Enhancement Note: Salary is estimated based on typical French market rates for this profile and location. Consulting firms often offer competitive benefits packages that include health, meal vouchers, and professional development opportunities. The working hours are a standard estimate for a full-time position in France, with a note on potential project-driven overtime common in consulting.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology Consulting, Digital Transformation, Strategy, and Management. Wavestone operates within the professional services sector, advising large corporations across various industries.

Company Size: Large (likely 2,000+ employees globally, based on Wavestone's known scale). This size offers stability, a wide range of project opportunities, and structured career paths, while potentially having a more defined hierarchy and processes.

Founded: Wavestone was formed in 2017 through the merger of Solucom and Kurt Salmon. This implies a relatively young company with a modern approach, but built on established expertise and client relationships from its predecessor firms. The company emphasizes innovation, human-centricity, and positive impact.

Team Structure:

  • Digital Customer (DC) Business Unit: This role sits within a specialized BU focused on Retail, Luxury, Consumer Goods, and Services sectors.

  • Digital Makers Offer: The specific team is part of the "Digital Makers" offering, which comprises designers, Product Owners/Managers, developers, and Data Analysts/Scientists. This indicates a multidisciplinary, agile environment.

  • Reporting: The analyst will likely report to a Senior Consultant, Manager, or Associate Director within the Digital Makers team, who oversees project delivery and team development.

  • Collaboration: High degree of cross-functional collaboration is expected with Product Owners, Developers, Data Scientists, and other Consultants, both within project teams and across the broader BU.

Methodology:

  • User-Centric & Iterative: Core to the approach is a user-centered design process, involving iterative cycles of research, design, prototyping, and testing.

  • Agile & Lean Principles: The "Digital Makers" context suggests an adoption of Agile and Lean methodologies for efficient product development and delivery.

  • Data-Driven Insights: Emphasis on leveraging data analytics to inform design decisions and measure the impact of digital solutions.

  • Industrialization & Automation: A key focus on improving the efficiency and scalability of design and development processes, potentially through automation and AI.

Company Website: https://www.wavestone.com/

📝 Enhancement Note: Wavestone's culture is presented as dynamic, ambitious, and human-focused. The "Digital Makers" segment within the "Digital Customer" BU highlights a specialized, tech-forward environment. The company's merger history suggests a blend of established practices with a forward-looking vision. The emphasis on "industrialisation" is a key differentiator for this role, suggesting a need for candidates who can think about process optimization as much as individual design output.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as an "Analyste" (Analyst), signifying an entry-level or junior position within the UX/UI and Digital Product design spectrum. It’s the foundational step in a consulting career path focused on digital customer experience.

Reporting Structure: The Analyst will report to a more senior member of the Digital Makers team, likely a Manager or Associate Director. This provides a clear line of mentorship and guidance, essential for early-career development. The structure encourages learning through direct involvement in client projects under experienced supervision.

Operations Impact: As an Analyst, the impact is primarily project-specific, contributing to the success of client digital transformation initiatives. By applying user-centered design principles and helping to industrialize processes, the Analyst directly influences the quality, adoption, and effectiveness of digital products and services, ultimately contributing to client satisfaction and Wavestone's reputation.

Growth Opportunities:

  • Skill Specialization: Opportunity to deepen expertise in specific areas of UX/UI design (e.g., interaction design, visual design, user research) or to expand into related fields like Product Management or Data Visualization.

  • Career Progression: Clear path for advancement from Analyst to Consultant, Senior Consultant, Manager, and beyond, with increasing responsibility for project leadership, client relationships, and business development.

  • Learning & Development: Access to Wavestone's structured training programs, internal knowledge sharing platforms, and external certifications to continuously upskill.

  • Industry Exposure: Exposure to a wide range of clients and industries (Retail, Luxury, Consumer Goods, Services) provides diverse project experience and broadens professional perspective.

  • Leadership Potential: Opportunities to contribute to internal initiatives, mentor junior colleagues as experience grows, and eventually lead project workstreams or client accounts.

📝 Enhancement Note: The growth path for an Analyst at Wavestone is likely structured, common in consulting firms. The emphasis on "industrialisation" suggests a potential specialization track for those interested in operationalizing design processes. The "Digital Customer" focus and "Digital Makers" team provide a specific context for career development within digital product creation and optimization.

🌐 Work Environment

Office Type: Wavestone operates primarily in a professional consulting environment. The role is based on-site in Paris, suggesting a modern office setting designed for collaboration, client meetings, and focused work. This environment typically includes:

  • Collaborative Spaces: Meeting rooms, project war rooms, and informal breakout areas for team interaction and brainstorming.

  • Individual Workstations: Dedicated desks or flexible workspaces for focused tasks.

  • Client-Facing Areas: Professional reception and meeting rooms for client engagements.

Office Location(s): The primary location is Terrasse Boieldieu, 92800 Paris, France (likely Puteaux, as derived). This is a well-established business district, offering good accessibility via public transport and proximity to amenities.

Workspace Context:

  • Collaborative Design: The environment fosters collaboration, encouraging interaction with designers, product owners, developers, and data scientists within the "Digital Makers" team.

  • Technology Enabled: Access to necessary hardware, software (including licenses for Figma, Sketch, Adobe XD), and high-speed internet to support design and development workflows.

  • Dynamic Project Teams: Working within project-specific teams, often with a mix of Wavestone consultants and client personnel, creating a dynamic and engaging atmosphere.

  • Learning Culture: The office environment likely supports a culture of continuous learning, with opportunities for informal knowledge sharing and mentorship.

Work Schedule: The standard work schedule is full-time, likely aligning with French business hours (e.g., 9:00 AM to 6:00 PM, Monday to Friday). While project deadlines may necessitate occasional longer hours, the overall environment aims to balance project intensity with employee well-being.

📝 Enhancement Note: The on-site nature of the role in Paris implies a traditional consulting office environment focused on client delivery and internal collaboration. The "Digital Makers" team structure suggests a multidisciplinary workspace where different roles interact closely. The emphasis on "industrialisation" might lead to specific tools or processes being integrated into the workspace to support efficiency.

📄 Application & Portfolio Review Process

Interview Process:

  • Initial Screening: A recruiter or HR representative will likely conduct an initial phone screen to assess basic qualifications, motivation, and cultural fit.

  • Technical Interview(s): Expect one or more interviews focused on UX/UI design principles, your understanding of user research, prototyping skills, and familiarity with design tools. This may include a technical assessment or a discussion around your portfolio.

  • Case Study Presentation: You will likely be asked to present one or more case studies from your portfolio, detailing your process, challenges, and outcomes. Be prepared to discuss your role in depth.

  • Behavioral & Situational Interviews: Questions assessing your problem-solving abilities, teamwork, communication skills, and how you handle specific work scenarios. Questions related to consulting mindset and client interaction will be common.

  • Fit Interview: A final interview, possibly with a senior manager or partner, to assess overall fit with Wavestone's culture, values, and career aspirations.

Portfolio Review Tips:

  • Curate Selectively: Choose 2-3 strong projects that best showcase your skills and the required competencies (UX/UI, research, prototyping, problem-solving).

  • Emphasize Process: Clearly articulate your thinking process, the methodologies used, and the rationale behind your design decisions. Show how you arrived at the solution.

  • Quantify Impact: Whenever possible, present metrics or qualitative feedback that demonstrate the positive impact of your work.

  • Structure Your Story: For each case study, use a clear narrative: Problem -> Your Role -> Process -> Solution -> Outcome/Impact.

  • Be Prepared to Discuss: Know your projects inside and out. Be ready to answer detailed questions about your contributions, challenges, and learnings.

  • Tailor to the Role: Highlight aspects of your work that align with Wavestone's focus on "Digital Customer" and "Industrialisation."

Challenge Preparation:

  • Design Thinking Exercises: Be prepared for hypothetical scenarios where you might need to outline a design process for a new digital product or feature.

  • Problem-Solving Scenarios: Practice breaking down complex problems, identifying key user needs, and proposing creative solutions.

  • Tool Proficiency Demonstration: While not always a direct test, be ready to discuss your experience with Figma, Sketch, or Adobe XD in detail.

  • Consulting Mindset: Understand the consulting environment – client focus, business value, teamwork, and adaptability.

📝 Enhancement Note: The interview process is designed to assess not only technical design skills but also the candidate's problem-solving approach, communication abilities, and fit within a consulting framework. The portfolio presentation is a critical component, requiring candidates to articulate their design journey and impact effectively. The emphasis on "industrialisation" suggests interviewers might probe how candidates think about scaling design processes.

🛠 Tools & Technology Stack

Primary Tools:

  • Prototyping & Design: Figma (highly likely), Sketch, Adobe XD. Proficiency in at least one is mandatory.

  • Wireframing: Balsamiq, Miro, or similar tools for quick ideation and low-fidelity mockups.

  • User Research Platforms: Tools for surveys (e.g., SurveyMonkey, Typeform), user testing platforms (e.g., UserTesting.com), and collaboration tools for remote sessions (e.g., Zoom, Google Meet).

  • Project Management: Jira, Confluence, Asana, Trello (depending on client or internal team usage).

Analytics & Reporting:

  • Web Analytics: Google Analytics, Adobe Analytics (familiarity is beneficial).

  • Data Visualization Tools: Tableau, Power BI (understanding how to interpret dashboards and data is key, especially for dashboard design projects).

  • User Feedback Analysis: Tools for synthesizing qualitative feedback from user testing and surveys.

CRM & Automation:

  • CRM: While not a primary tool for UX Designers, understanding CRM systems (e.g., Salesforce) can be beneficial for context in client-facing roles, especially in understanding customer data.

  • Automation Tools: Familiarity with concepts of workflow automation and how design can integrate with automated processes is relevant given the "Industrialisation" focus.

📝 Enhancement Note: The core tools revolve around UX/UI design and prototyping. Given the "Industrialisation" aspect, familiarity with tools that support collaboration, process management, and potentially data analysis relevant to design impact will be advantageous. Wavestone's consulting nature means exposure to a variety of client-specific tools is also probable.

👥 Team Culture & Values

Operations Values:

  • Human-Centricity: Placing the user at the heart of all digital solutions and strategic decisions. This is fundamental to UX/UI.

  • Excellence & Impact: Striving for high-quality deliverables that create tangible business value and positive change for clients.

  • Curiosity & Continuous Learning: A commitment to staying updated with industry trends, technologies, and methodologies, fostering personal and professional growth.

  • Collaboration & Teamwork: Valuing collective intelligence, knowledge sharing, and mutual support within project teams and the wider firm.

  • Ambition & Agility: Embracing challenges, driving innovation, and adapting quickly to evolving client needs and market dynamics.

Collaboration Style:

  • Cross-Functional Integration: Close collaboration with Product Owners, developers, data scientists, and business strategists to ensure holistic product development.

  • Client-Centric Engagement: Working hand-in-hand with clients, fostering transparent communication and co-creation to build trust and deliver aligned solutions.

  • Knowledge Sharing Culture: Active participation in internal communities of practice, workshops, and content creation to disseminate expertise and best practices across the firm.

  • Feedback-Driven Improvement: Openness to receiving and providing constructive feedback to continuously refine designs, processes, and team dynamics.

📝 Enhancement Note: Wavestone's explicitly stated values (human-centricity, ambition, curiosity, collaboration, impact) are directly relevant to a UX/UI role and the consulting environment. The emphasis on "industrialisation" suggests a culture that also values efficiency, scalability, and process optimization within creative and technical domains.

⚡ Challenges & Growth Opportunities

Challenges:

  • Balancing User Needs with Business Goals: Effectively integrating user desires with client objectives, technical constraints, and project timelines.

  • Navigating Complex Client Environments: Adapting to diverse organizational structures, stakeholder priorities, and varying levels of digital maturity across different clients.

  • Rapidly Evolving Technology Landscape: Staying current with new design tools, methodologies, and emerging technologies (e.g., AI in design) to maintain expertise.

  • Driving Industrialization Concepts: Translating the idea of "industrialisation" into practical, implementable solutions that genuinely improve design process efficiency and scalability for clients and Wavestone.

  • Managing Stakeholder Expectations: Effectively communicating design rationale and managing feedback from diverse client stakeholders with potentially differing perspectives.

Learning & Development Opportunities:

  • Advanced UX/UI Training: Access to specialized courses and certifications in areas like UX research, interaction design, accessibility, and inclusive design.

  • Product Management Fundamentals: Opportunities to learn about product strategy, roadmap planning, and agile product development.

  • Consulting Skills Development: Training in client management, business development, project management, and effective presentation skills.

  • Cross-Disciplinary Learning: Exposure to data science, AI, and development practices within the "Digital Makers" team to foster a broader understanding of digital product creation.

  • Mentorship Programs: Structured mentorship from senior consultants to guide career development and skill acquisition.

📝 Enhancement Note: The challenges highlight the dynamic and demanding nature of consulting, particularly in digital transformation. The growth opportunities are geared towards building a well-rounded professional capable of handling complex projects and advancing within the firm, with a specific nod towards developing expertise in process optimization and industrialization.

💡 Interview Preparation

Strategy Questions:

  • "Describe a time you had to balance conflicting user needs or business requirements. How did you approach it, and what was the outcome?" (Focus on your problem-solving framework, prioritization, and communication.)

  • "How would you approach understanding the user needs for a new [specific type of digital product, e.g., a mobile banking app feature] for a client in the [specific industry, e.g., FinTech] sector?" (Demonstrate your research methodology, user-centricity, and industry awareness.)

  • "Imagine you are tasked with improving the efficiency of our design handoff process to development teams. What steps would you take, and what considerations would be important?" (This probes your understanding of 'industrialisation' and process thinking.) Company & Culture Questions:

  • "What interests you about Wavestone specifically, and how do you see yourself contributing to our 'Digital Customer' or 'Digital Makers' offerings?" (Research Wavestone's values, recent projects, and tailor your response.)

  • "How do you approach collaboration within a multidisciplinary team, especially when working with developers or data scientists?" (Highlight your teamwork skills and understanding of different roles.)

  • "Describe a situation where you had to adapt your design approach based on feedback or new information." (Show your flexibility, learning agility, and iterative mindset.) Portfolio Presentation Strategy:

  • Context is Key: Clearly state the client's challenge, the project's goals, and your specific role and responsibilities.

  • Show, Don't Just Tell: Use visuals (wireframes, mockups, prototypes) to illustrate your design process and final solutions.

  • Articulate Your 'Why': Explain the rationale behind your design decisions – why you chose a particular approach, tool, or solution.

  • Highlight Learnings: Discuss what you learned from the project, any challenges you overcame, and how you would approach similar projects differently in the future.

  • Connect to the Role: Subtly link your portfolio examples to the requirements of this specific Analyst role at Wavestone, emphasizing user-centricity and efficiency.

📝 Enhancement Note: Preparation should focus on articulating a structured design process, demonstrating problem-solving capabilities, and showcasing an understanding of consulting dynamics. The "industrialisation" aspect should be a recurring theme in how you discuss efficiency, scalability, and process improvement in your work.

📌 Application Steps

To apply for this operations position:

  • Submit your application through the provided link on the SmartRecruiters platform.

  • Resume Optimization: Tailor your resume to highlight relevant UX/UI, design thinking, prototyping tool proficiency, and any experience with process improvement or product management. Use keywords from the job description.

  • Portfolio Preparation: Ensure your portfolio is polished, easily accessible (e.g., via a link), and clearly showcases 2-3 strong case studies that demonstrate your design process, problem-solving skills, and impact.

  • Cover Letter Crafting: Write a concise cover letter that expresses your enthusiasm for Wavestone, the Digital Customer BU, and this specific role. Articulate why your skills and aspirations align with the company's values and the job requirements, particularly mentioning your interest in "industrialisation du design."

  • Interview Practice: Prepare to discuss your portfolio in detail, practice answering behavioral and situational questions, and research Wavestone's recent projects and company culture to demonstrate genuine interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Application Requirements

Candidates should have a degree in engineering, management, or design with a specialization in UX and a first professional experience as a UX/UI designer or Product Owner. Proficiency in prototyping tools like Figma and a strong analytical mindset are required.