Why Your Website’s CTAs Aren’t Working (And How to Fix It)

Mar 19, 2025Dianne Eberhardt

You’ve got the buttons, the sign-ups, the links—but users aren’t clicking. The problem? CTAs don’t work just because they exist. To convert, they need the perfect timing, the right hook, and a clear reason to act.

If your website CTAs aren’t getting clicks, unclear messaging, weak placement, or a lack of urgency might be holding them back.

No matter where your CTAs live, the right tweaks can turn passive visitors into active users. Let’s dive in.

The Psychology Behind High-Converting CTAs

Users don’t click CTAs randomly—they click because something tells them to act. Your job is to trigger that response. Here’s how:

  • Clarity Wins Every Time: If users have to think about what will happen when they click, you’ve already lost them. Instead of “Learn More,” say “Get Your Free Report” or “Start Planning Your Trip”—make the outcome clear.
  • Action-Oriented Language: CTAs that start with strong verbs perform better. Compare these: “More Details” vs. “See the Full Plan” or “Submit” vs. “Get My Free Quote”
  • Loss Aversion Works: People are more motivated to avoid losing something than to gain something new. Test phrases like: “Don’t Miss Out - Claim Your Offer Now” or “Lock in This Price Before It’s Gone”.
  • Curiosity Sparks Action: Give just enough information to make users need to click: “See What’s Inside” or “Reveal My Discount”

CTA Placement: Where to Put Them for Maximum Clicks

Even the best CTA won’t work if no one sees it. The key is strategic placement—positioning your CTAs at moments when users are most likely to take action. Here’s how:

  • Exit-Intent Popups (Used Correctly!): Most popups annoy users. But an exit-intent popup offering a last-minute deal or freebie when they try to leave? That works.
  • Sticky CTAs: Users shouldn’t have to scroll back up to take action. A sticky bar with “Book a Free Call” or “Try for Free” keeps the option visible at all times.
  • Between Content Blocks: Many sites throw a CTA at the bottom of a page and call it a day. Instead, integrate buttons between sections when a visitor is already engaged.
  • After Key Sections: Place CTAs after outlining benefits, pricing, case studies, or testimonials—right when users have the context and motivation to act.

Design Rules for High-Impact CTAs

We know you’re probably no designer. But these tips reeeeally help:

  • Contrast is Key: Your CTA should be the most eye-catching element on the page. If it blends into the background, users will ignore it.
  • Whitespace for Visibility: Crowded CTAs get ignored. Give them breathing room so they stand out.
  • Size Matters: A CTA that’s too small won’t attract clicks. A CTA that’s too big can overwhelm users. The sweet spot? A button large enough to stand out but not so big that it feels pushy.

Tip #1: Sizes
Mobile: At least 44x44px (Apple’s minimum tappable size).
Desktop: 45-60px height and a minimum width of 150-200px, depending on the text.

TIP #2: Best Practice
General Rule: The CTA should be larger than body text but not oversized compared to headings.

Quick Fixes You Can Apply Right Now

  • Rewrite vague CTA text into action-driven, clear copy.
  • Add urgency to your CTA with time-sensitive offers.
  • Test different CTA placements and track clicks using heatmaps.
Your CTAs should guide users effortlessly toward conversion. Follow these principles, and you’ll start seeing results fast.
Personalized CTAs convert 202% better than generic ones.
Hubspot
CTAs designed as buttons increase clicks by 45%.
Sixth City Marketing
Dianne Eberhardt

Dianne Eberhardt

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