UX/UI Design Manager

📍 Job Overview

Job Title: UX/UI Design Manager

Company: Hyundai Capital America (HCA)

Location: Irvine, California, United States

Job Type: Full-time, Regular

Category: Design Management / User Experience Operations

Date Posted: 2026-09-17

Experience Level: 5-7+ years

Remote Status: Hybrid (4 days in office, 1 day remote)

🚀 Role Summary

• Lead the end-to-end UX/UI design process for HCA's diverse digital platforms, including dealer portals, external websites, and mobile applications, ensuring exceptional user experience and aesthetic quality.

• Drive the creation of innovative design strategies, workflows, wireframes, and high-fidelity prototypes by translating complex business and user needs into intuitive digital solutions.

• Proactively engage with business leaders across HCA, global headquarters, and local OEMs to ensure strategic alignment of UX/UI design initiatives and brand consistency.

• Manage relationships with external creative agencies and vendors, overseeing deliverables to ensure they meet brand standards, project goals, timelines, and quality benchmarks.

📝 Enhancement Note: While this role is in UX/UI Design, the emphasis on managing digital platforms, aligning with business objectives, collaborating with stakeholders, and ensuring brand consistency positions it within the broader scope of GTM Operations, specifically where design directly impacts customer acquisition, engagement, and retention strategies. The management of vendor relationships and strategic alignment with OEMs also points to operational coordination.

📈 Primary Responsibilities

• Conceptualize and deliver user-centered design solutions that align with the product roadmap and corporate objectives, enhancing user journeys across all digital touchpoints.

• Champion user research and usability testing to gather critical insights, validate design decisions, and continuously iterate on solutions to meet evolving user needs and improve overall user satisfaction.

• Develop and maintain comprehensive design systems, style guides, and best practices to ensure scalable, cohesive, and high-quality design execution across all digital products and platforms.

• Prepare and present detailed briefing materials, including slides, mockups, user flows, and design rationale, to effectively guide and manage external creative agencies and vendors.

• Collaborate closely with product owners, developers, and other cross-functional teams within an Agile development environment to ensure seamless integration of design into the product lifecycle and timely delivery of high-quality digital products.

📝 Enhancement Note: The responsibilities highlight a strategic and managerial aspect of design, focusing on process management, stakeholder alignment, and quality assurance, which are core to operations roles. The emphasis on translating business needs into design solutions and managing vendor performance directly relates to operational efficiency and effectiveness.

🎓 Skills & Qualifications

Education: Bachelor’s degree required in Design, Human-Computer Interaction, Marketing, Psychology, Computer Science, or a related field. Certifications in user experience are a plus.

Experience: Minimum of 5-7 years of relevant cross-channel user experience design. Prior experience managing relationships with creative agencies is preferred. Prior experience in automotive finance is also preferred.

Required Skills:

• Deep understanding of user-centered design principles, user research methodologies, usability testing, interaction design, and information architecture.

• Demonstrated proficiency with design and prototyping tools such as Adobe Creative Suite, Sketch, and/or Figma.

• Experience working within an Agile development environment and collaborating effectively with cross-functional teams.

• Excellent communication and interpersonal skills for stakeholder engagement and presentation to diverse audiences.

• Proven critical thinking and problem-solving abilities for strategy formulation and complex design challenges.

• Knowledge of accessibility standards, responsive design principles, and current UX/UI design trends.

• Understanding of how UX design directly contributes to business goals and objectives. Preferred Skills:

• Familiarity with HTML/CSS/JavaScript/React.

• Familiarity with photo editing or video editing software.

• Knowledge of the automotive or automotive finance industry.

• Familiarity with digital marketing technologies (web, mobile, email).

📝 Enhancement Note: The requirement for a "deep understanding of user-centered design principles" and the ability to translate business needs into design solutions indicates a strategic operational focus. The experience with Agile, cross-functional collaboration, and vendor management are also key operational competencies.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A strong portfolio is mandatory, showcasing a comprehensive range of UX/UI design work across multiple digital platforms (e.g., websites, mobile apps, dealer portals).

• Demonstrate end-to-end design process management, from initial concept and user research to final execution and iteration.

• Highlight case studies that illustrate problem-solving capabilities, strategic thinking, and the impact of design decisions on user experience and business outcomes.

• Showcase expertise in creating user flows, wireframes, interactive prototypes, and high-fidelity mockups. Process Documentation:

• Provide examples of how you have developed and maintained design systems, style guides, and best practices to ensure consistency and scalability across digital products.

• Include documentation that illustrates your approach to managing design projects, including timelines, resource allocation (especially with external vendors), and quality assurance processes.

• Demonstrate experience in translating user research and usability testing findings into actionable design improvements and process optimizations.

📝 Enhancement Note: For a Design Manager role with operational oversight, the portfolio must go beyond visual aesthetics to demonstrate process mastery, strategic thinking, and the ability to manage design as a functional component of the business. Emphasizing process documentation and the impact of design on business goals is crucial.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a UX/UI Design Manager in Irvine, California with 5-7+ years of experience, the estimated salary range is approximately $120,000 - $160,000 annually. This estimate considers the cost of living in the Irvine area, the specialized nature of UX/UI design management, and the responsibilities outlined.

Benefits:

• Hybrid flexibility: 4 days in the office, 1 day remote, offering a balance between in-person collaboration and personal flexibility.

• Vehicle perks: Monthly vehicle allowance and employee discounts on vehicle purchases and leases, reflecting the automotive industry connection.

• Comprehensive health coverage: Medical, dental, and vision plans to support employee well-being.

• Employer-funded HSA contributions: Financial support for healthcare costs through Health Savings Account contributions.

• 401(k) with company match and immediate vesting: A strong retirement savings plan with immediate company contributions.

• 100% company-paid life and disability insurance: Essential financial protection for employees and their families.

• Wellbeing benefits: Access to fitness and health resources to promote a healthy lifestyle.

• Leadership programs and career development: Opportunities for continuous learning, skill enhancement, and professional growth.

• Paid Volunteer Time Off: Encouragement and support for community involvement.

Working Hours: Standard full-time position, likely around 40 hours per week, with the noted hybrid flexibility. The role requires proactive engagement, so availability for key meetings and project milestones is expected.

📝 Enhancement Note: Salary estimate is based on general market data for similar roles in the specified location and experience level. Benefits are directly extracted from the provided text and highlighted for their value to professionals. The hybrid work arrangement is clearly defined.

🎯 Team & Company Context

🏢 Company Culture

Industry: Automotive Finance. Hyundai Capital America (HCA) is a key player in providing innovative financing, leasing, and insurance solutions for Hyundai, Genesis, and Kia vehicles, impacting millions of customers and businesses nationwide.

Company Size: While not explicitly stated, Hyundai Capital is a significant entity within the automotive finance sector, suggesting a large to very large organization with established processes and a broad reach. This scale implies opportunities for impact and exposure to complex operational challenges.

Founded: Hyundai Capital America operates as part of the Hyundai Motor Group. The company's focus on growth, innovation, and people indicates a culture that values forward-thinking strategies and employee development.

Team Structure:

• The UX/UI Design Manager will likely lead a team of designers or work closely with a central design function, collaborating with product management, engineering, marketing, and business stakeholders.

• Reporting structure is not specified but would typically be within a Digital Product, Marketing, or IT department, with potential for close alignment with OEM (Original Equipment Manufacturer) partners.

• Cross-functional collaboration is a core element, requiring strong communication and partnership with various departments to ensure design strategies align with overall business and marketing objectives. Methodology:

• Data-driven design: Emphasizing user research, usability testing, and analytics to inform design decisions and measure impact.

• Agile development: Working within iterative sprints to deliver digital products efficiently.

• Strategic alignment: Ensuring design initiatives directly support corporate objectives and brand consistency across all platforms.

• Vendor management: Leveraging external expertise while maintaining quality control and brand integrity.

Company Website: [Hyundai Capital America Careers Page - Assuming this is the primary portal for applications, though a specific careers page URL wasn't provided directly in the input.]

📝 Enhancement Note: The description of HCA as a growth-driven, innovative, and people-centric organization suggests a dynamic work environment. The emphasis on diversity and inclusion is also a key cultural indicator. The automotive finance industry context is critical for understanding the user base and business objectives.

📈 Career & Growth Analysis

Operations Career Level: This role represents a mid-to-senior level management position within the design function, with significant operational responsibilities. It bridges the gap between creative execution and strategic business alignment, requiring both design expertise and managerial acumen. The scope includes platform ownership and stakeholder management at multiple levels, including global headquarters and OEMs.

Reporting Structure: The UX/UI Design Manager will likely report to a Director or VP of Digital Product, Marketing, or a related function. They will manage a team of designers and collaborate extensively with peers in product management, engineering, and business units.

Operations Impact: The UX/UI Design Manager has a direct impact on customer acquisition, engagement, and retention through the design of intuitive and effective digital platforms. By ensuring brand consistency and optimal user experience, this role contributes to customer satisfaction, operational efficiency of digital channels, and ultimately, the company's revenue and market position within the automotive finance sector.

Growth Opportunities:

• Leadership Advancement: Potential to move into Senior Manager or Director roles overseeing larger design teams or broader digital product initiatives.

• Strategic Influence: Opportunity to shape the digital strategy and user experience vision for HCA across multiple brands and platforms.

• Industry Specialization: Deepen expertise in the automotive finance sector, becoming a subject matter expert in user needs and digital solutions within this niche.

• Cross-functional Exposure: Gain broader business acumen through collaboration with various departments, potentially leading to roles in product management or GTM strategy.

📝 Enhancement Note: This role offers a unique blend of creative leadership and operational responsibility, providing a strong foundation for career growth in either design management or broader product/GTM leadership roles within the financial services or automotive industries.

🌐 Work Environment

Office Type: The role is based in Irvine, California, and operates under a hybrid model, requiring 4 days in the office and 1 day remote. This suggests a professional office setting designed for collaboration and focused work.

Office Location(s): Irvine, California, a hub for various industries including technology and automotive. Proximity to major transportation routes and amenities would be expected.

Workspace Context:

• Collaborative Environment: The hybrid model encourages in-office days for team meetings, brainstorming sessions, and cross-functional collaboration, facilitating strong team cohesion and idea exchange.

• Tools and Technology: Access to industry-standard design and prototyping tools (e.g., Figma, Sketch, Adobe Creative Suite) and potentially other digital marketing technologies will be available.

• Team Interaction: Opportunities for direct interaction with design teams, product managers, engineers, and business stakeholders, fostering a dynamic and integrated work environment.

Work Schedule: A standard full-time schedule is expected, approximately 40 hours per week, with the flexibility of one remote day. This allows for dedicated focus time while maintaining team connectivity and operational responsiveness.

📝 Enhancement Note: The hybrid work arrangement is a key feature, balancing the need for in-person collaboration in a management role with the benefits of remote work flexibility. This structure is common in modern tech and design-focused environments.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Application review to assess alignment with minimum qualifications (5-7 years experience, degree, portfolio).

• Portfolio Presentation: Candidates will likely present their portfolio, showcasing key projects, design process, problem-solving approach, and impact. Prepare to discuss specific case studies in detail.

• Skills Assessment: Interviews may include behavioral questions, situational questions related to design management, cross-functional collaboration, and vendor management. Technical questions about UX/UI principles and tools may also be included.

• Stakeholder Interviews: Meetings with hiring managers, design peers, product managers, and potentially business leaders to assess cultural fit, communication skills, and strategic thinking.

• Final Round: May involve a deeper dive into strategic thinking, leadership capabilities, and alignment with HCA's vision.

Portfolio Review Tips:

• Curate Strategically: Select projects that best demonstrate your management experience, strategic thinking, and ability to deliver impactful UX/UI solutions for complex digital platforms.

• Showcase Process: Clearly articulate your design process, including user research, ideation, prototyping, testing, and iteration. Emphasize how you translated business requirements into user-centered solutions.

• Quantify Impact: Wherever possible, include metrics or qualitative feedback that demonstrate the success of your designs (e.g., improved conversion rates, increased user engagement, reduced support tickets, positive user feedback).

• Highlight Collaboration: Include examples of how you collaborated with cross-functional teams, product owners, and potentially managed external vendors.

• Tailor to HCA: If possible, research HCA's digital presence and tailor your presentation to highlight relevant experience or offer insights into potential improvements.

Challenge Preparation:

• Be prepared for potential case studies or design challenges that assess your ability to solve complex UX problems within a business context, potentially under time constraints.

• Practice articulating your thought process clearly and concisely, focusing on user needs, business objectives, and practical implementation considerations.

• Prepare to discuss how you would manage conflicting stakeholder priorities or integrate feedback from various sources.

📝 Enhancement Note: The emphasis on portfolio presentation and the potential for case studies highlights the practical, results-oriented nature of this role. Understanding how design contributes to business operations is key.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Adobe Creative Suite (Photoshop, Illustrator, InDesign), Sketch, Figma, Adobe XD. Proficiency in at least one of these is essential.

• Wireframing & Flow Tools: Balsamiq, Axure RP, or similar tools for creating detailed user flows and wireframes.

• Collaboration Platforms: Tools like Jira, Confluence, Slack, Microsoft Teams for Agile development and cross-functional communication.

Analytics & Reporting:

• Web Analytics: Google Analytics or similar platforms to understand user behavior on websites and apps.

• User Feedback Tools: SurveyMonkey, Typeform, or in-app feedback mechanisms to gather user insights.

• Dashboarding Tools: Tableau or Power BI (potentially) for visualizing design performance metrics and user engagement data.

CRM & Automation:

• CRM: Familiarity with CRM systems (e.g., Salesforce) if user data integration is part of the design strategy.

• Marketing Automation: Understanding of how UX/UI design integrates with marketing automation platforms for campaign effectiveness.

• Development Frameworks: Familiarity with HTML/CSS/JavaScript/React is desirable, indicating an understanding of front-end development constraints and possibilities.

📝 Enhancement Note: The listed tools are standard for UX/UI design roles, but the emphasis on "digital marketing technologies" and familiarity with front-end development frameworks suggests a need for a design manager who understands the broader ecosystem and how design integrates with technical implementation and marketing efforts.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A core value is to champion the end-user, ensuring all design decisions prioritize usability, accessibility, and a positive user experience.

• Collaboration: Fostering a collaborative environment where designers, product managers, engineers, and business stakeholders work together to achieve common goals.

• Innovation: Encouraging creative thinking and the exploration of new design solutions to address business challenges and enhance user engagement.

• Data-Driven Decision Making: Utilizing user research, analytics, and testing to inform design strategies and measure their effectiveness.

• Quality & Excellence: Maintaining high standards for design execution, ensuring brand alignment, aesthetic quality, and functional integrity across all digital platforms.

Collaboration Style:

• Cross-functional Integration: Actively engaging with diverse teams to ensure design is integrated early and consistently throughout the product development lifecycle.

• Open Communication: Encouraging transparent and constructive feedback exchange among team members and stakeholders.

• Agile Principles: Adhering to agile methodologies that promote iterative development, flexibility, and continuous improvement through collaborative teamwork.

• Strategic Partnership: Working closely with business leaders to understand strategic objectives and align design efforts with overarching company goals.

📝 Enhancement Note: The values and collaboration style emphasize a blend of creative design principles and operational rigor, essential for a management role that bridges creative output with business objectives.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Stakeholder Needs: Managing diverse and sometimes conflicting requirements from business leaders, global headquarters, OEMs, and end-users.

• Brand Consistency Across Platforms: Ensuring a cohesive and unified brand experience across multiple digital products (dealer portals, customer-facing websites, mobile apps).

• Keeping Pace with Technology: Staying abreast of evolving UX/UI trends, design tools, and front-end development technologies to ensure HCA's digital presence remains modern and competitive.

• Measuring Design ROI: Effectively demonstrating the tangible business value and return on investment of UX/UI design initiatives.

Learning & Development Opportunities:

• Advanced Design Leadership: Opportunities to lead larger teams, manage more complex projects, and influence strategic design direction.

• Industry Expertise: Deepening knowledge of the automotive finance sector, understanding its unique user needs and regulatory landscape.

• Cross-Functional Skill Development: Gaining exposure to product management, marketing strategy, and business operations through collaborative projects.

• Training and Conferences: Access to industry events, workshops, and training programs focused on the latest UX/UI methodologies, tools, and leadership development.

📝 Enhancement Note: The challenges are typical for a senior design management role in a large organization, requiring strong problem-solving and strategic thinking. The growth opportunities highlight the potential for significant career advancement within HCA or the broader industry.

💡 Interview Preparation

Strategy Questions:

• "How would you approach designing a new feature for our customer portal that aims to increase loan application completion rates?" (Focus on process, user research, and measurable outcomes.)

• "Describe a time you had to manage conflicting design feedback from multiple stakeholders. How did you resolve it and ensure the best outcome?" (Assess conflict resolution, negotiation, and prioritization skills.)

• "How do you ensure brand consistency across different digital platforms, especially when working with external agencies?" (Evaluate understanding of brand guidelines, vendor management, and quality control.) Company & Culture Questions:

• "What do you know about Hyundai Capital America and our position in the automotive finance market?" (Demonstrate research into the company, industry, and HCA's mission.)

• "How would you foster a collaborative and innovative design culture within your team and across departments?" (Discuss your leadership style and approach to team dynamics.)

• "How do you measure the success of a UX/UI design initiative in terms of its impact on business objectives?" (Prepare to discuss KPIs, metrics, and ROI demonstration.) Portfolio Presentation Strategy:

• Structure Your Narrative: For each project, clearly define the problem, your role, the process you followed, the solutions you implemented, and the results achieved.

• Highlight Management Aspects: Emphasize how you led projects, managed teams or vendors, collaborated with stakeholders, and made strategic design decisions.

• Use Visuals Effectively: Ensure your slides are clean, professional, and highlight the key design elements and user flows.

• Be Prepared for Q&A: Anticipate questions about your design choices, challenges encountered, and how you would approach similar situations at HCA.

📝 Enhancement Note: Interview preparation should focus on demonstrating not just design skills, but also strategic thinking, leadership capabilities, and an understanding of how design contributes to business operations and GTM success.

📌 Application Steps

To apply for this UX/UI Design Manager position:

• Submit your application through the provided application link on the Hyundai Capital Taleo portal.

• Curate Your Portfolio for Impact: Select 3-4 of your strongest projects that best showcase your leadership in UX/UI design management, strategic problem-solving, and ability to deliver results on complex digital platforms. Ensure your portfolio clearly articulates your process, role, and the quantifiable impact of your work.

• Tailor Your Resume: Highlight experience in managing design processes, collaborating with cross-functional teams (product, engineering, marketing), vendor management, and any experience within the automotive or finance industries. Use keywords from the job description such as "UX/UI Design," "Agile," "User Research," "Prototyping," and "Stakeholder Management."

• Prepare Your Presentation: Practice walking through your portfolio highlights, focusing on how you translate business objectives into user-centered design solutions and manage the end-to-end design lifecycle. Be ready to discuss your leadership approach and how you foster collaboration.

• Research HCA and the Industry: Understand Hyundai Capital America's mission, brands (Hyundai, Genesis, Kia), and its role in the automotive finance market. Familiarize yourself with their current digital presence and identify potential areas where your expertise could add value.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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