UX Manager – Dealer Products (d/f/m)

mobile.de GmbH
Full-timeBerlin, Germany

📍 Job Overview

Job Title: UX Manager – Dealer Products (d/f/m)

Company: mobile.de GmbH

Location: Berlin, Germany

Job Type: Regular / Full-Time

Category: UX Management / Product Design Leadership

Date Posted: May 15, 2026

Experience Level: 5-10 Years (with 3-4 years in management)

Remote Status: Hybrid

🚀 Role Summary

  • Lead and develop a high-performing UX team of 6 designers and 2 researchers focused on dealer-facing products within a leading German online marketplace.

  • Drive strategic design direction and elevate UX standards across complex B2B product challenges, particularly within marketplace, SaaS, or platform environments.

  • Champion deep dealer understanding and customer centricity by establishing clear frameworks for user segmentation and advocating for user needs across product development.

  • Foster a culture of craft, curiosity, accountability, and psychological safety within the UX team, ensuring high-quality deliverables grounded in user needs and business outcomes.

  • Operate as a strategic partner to Product, Engineering, Sales, and Commercial teams, aligning priorities and driving a shared vision for dealer products.

📝 Enhancement Note: This role is positioned as a senior leadership opportunity within the Dealer Products team at mobile.de, a significant player in the German automotive marketplace. The emphasis on B2B product design, dealer relationships, and platform strategy indicates a focus on complex business user needs and marketplace dynamics, requiring a leader adept at bridging user needs with business objectives. The inclusion of "Sales, Commercial, and Go-to-Market" functions in the requirements highlights a GTM operations perspective, suggesting collaboration with revenue-generating teams.

📈 Primary Responsibilities

  • Manage, mentor, and grow a team of 6 UX designers and 2 UX researchers, fostering a culture of excellence, curiosity, and accountability.

  • Set and uphold a high standard for design quality, ensuring the team consistently delivers work that is deeply rooted in user needs and drives tangible business outcomes.

  • Create an environment conducive to high performance by providing clear direction, constructive feedback, and effective prioritization for the team's projects.

  • Establish clear frameworks and operational processes for understanding, segmenting, and advocating for dealer needs within the product development lifecycle.

  • Collaborate directly with dealers and internal dealer-facing teams to integrate real-world context and feedback into the product design and development process.

  • Ensure that defined user needs and segments are clearly articulated and consistently referenced across all research, design, and strategic product decisions.

  • Guide the team to adopt a holistic, end-to-end approach to product design, focusing on complete user journeys rather than isolated screens or features.

  • Connect research insights, design outputs, and strategic initiatives into coherent and impactful solutions, irrespective of the artifact or format.

  • Drive the team towards integrated, outcome-driven design work that connects across multiple touchpoints and user experiences.

  • Partner closely with Product Management, Engineering, Marketing, Sales, and Commercial teams to align on priorities and co-create a unified vision for dealer products.

  • Communicate design strategy with clarity and conviction, effectively influencing stakeholders at all levels, including senior leadership, advocating for user-centric solutions with well-reasoned arguments.

  • Explore and leverage AI and emerging technologies to enhance dealer tools, workflows, and the efficiency of the UX team's own processes.

  • Contribute to the broader UX discipline within mobile.de by sharing best practices, mentoring, and helping to shape design methodologies across the organization.

📝 Enhancement Note: The responsibilities emphasize leadership in UX strategy, team development, and cross-functional collaboration, aligning with senior operations management roles. The explicit mention of "Sales, Commercial, and Go-to-Market" functions indicates a strong GTM operational focus, requiring close alignment with revenue and go-to-market strategies. The integration of AI technologies into workflows and product development is a key strategic directive.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a background in Human-Computer Interaction (HCI), Design, Psychology, or a related field is often beneficial for UX leadership roles.

Experience:

  • 5+ years of comprehensive UX/Product Design experience.

  • At least 3-4 years of direct people management experience, leading mixed teams of designers and researchers.

  • Proven experience in a B2B product environment, demonstrating a strong understanding of professional user needs, business workflows, and the intricacies of serving business customers.

  • A successful track record of leading teams through complex, multi-stakeholder product challenges, ideally within a marketplace, SaaS, or platform context. Required Skills:

  • UX Team Leadership & Development: Ability to manage, mentor, and grow a team of designers and researchers, fostering a positive and productive work environment.

  • B2B Product Design Expertise: Deep understanding of user needs, business workflows, and the dynamics of serving professional and business customers.

  • Strategic Design Direction: Ability to set and drive a clear design vision and strategy for complex product areas.

  • Research Practice Ownership: Proficiency in defining research agendas, prioritizing studies, and ensuring research insights actively shape design and strategy.

  • Full UX Practice Comprehension: Strong grasp of research methods, service design, interaction design, and content design, with the ability to maintain high standards across all.

  • User Segmentation & Definition: Skill in using research to define and sharpen user segments, establishing shared understanding and clarifying complex user needs.

  • Cross-Functional Collaboration: Experience working effectively with Product, Engineering, Sales, Commercial, and Go-to-Market functions.

  • German Fluency (Written & Spoken): Essential for direct engagement with dealers and comfortable operation within a German business context.

  • Communication & Influence: Confident and clear communication style, with the ability to influence and align stakeholders across functions and seniority levels.

  • Strategic & Hands-on Balance: Ability to review and shape design work while maintaining a strategic, big-picture perspective.

Preferred Skills:

  • Experience in the automotive industry, classifieds platforms, or marketplace environments.

  • Familiarity with dealer or inventory management workflows.

  • Hands-on experience applying AI tools and technologies in UX workflows or product development.

📝 Enhancement Note: The emphasis on B2B experience, marketplace dynamics, and cross-functional collaboration with Sales and GTM teams is crucial for operations-focused candidates. German fluency is a non-negotiable requirement that underscores the importance of direct market engagement. The "Nice to Have" section points towards emerging operational trends like AI integration.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

  • Showcase examples of leading design and research teams through complex B2B product challenges, demonstrating strategic impact and team growth.

  • Present case studies of how research was used to define and sharpen user segments, leading to improved product strategy and user understanding.

  • Include examples of end-to-end product design thinking, illustrating how you and your team have solved complex user journeys holistically.

  • Demonstrate experience in driving integrated, outcome-driven design work that connects across multiple touchpoints and systems. Process Documentation:

  • Illustrate your approach to establishing clear frameworks and ways of working for understanding and advocating for user needs within a product team.

  • Provide examples of how you have connected research insights, design work, and strategic ideas into coherent solutions, showcasing your process for integrating diverse inputs.

  • Detail your methodology for leading teams to collaborate effectively with Product, Engineering, Sales, and Commercial functions to align on priorities and drive a shared product vision.

  • Showcase how you have explored and integrated emerging technologies, such as AI, into UX workflows or product development processes.

📝 Enhancement Note: Candidates should prepare to demonstrate a structured approach to team leadership, user research integration, and cross-functional process management. The portfolio should highlight strategic thinking applied to complex B2B environments and showcase how the candidate has driven measurable improvements through design and research leadership.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a UX Manager role with 5-10 years of experience in a major German city like Berlin, and considering the leadership responsibilities and B2B focus in a company of mobile.de's stature, a competitive salary range would typically fall between €75,000 - €100,000 annually. This estimate is subject to variation based on the candidate's specific experience, negotiation, and the company's internal compensation structure.

Benefits:

  • Rewards: Competitive base salary and participation in company incentive programs.

  • Retirement Planning: Company pension scheme in addition to statutory retirement insurance.

  • Team & Social: Regular team and company events for networking and learning.

  • Learning & Development: Access to coaching, learning platforms, resources, and a dedicated development budget.

  • Mobility: Monthly transportation allowance.

  • Work Environment: Well-equipped office with dedicated workspaces and social zones.

  • Flexibility: Hybrid working model with the option to work abroad for a set number of days per year.

  • Wellbeing: Confidential employee assistance and support services for employees and their families.

  • Family Support: Enhanced parental leave and family-friendly policies.

Working Hours: The role specifies 40 hours per week, with a hybrid working arrangement offering flexibility.

📝 Enhancement Note: The salary range is an estimation based on industry data for similar roles in Berlin, Germany, and the company's size and industry. It should be verified with the employer. The benefits package is extensive, catering to professional development, work-life balance, and employee wellbeing.

🎯 Team & Company Context

🏢 Company Culture

Industry: Online Classifieds / Automotive Marketplace. mobile.de is a leading player in Germany's digital classifieds market, specifically focused on vehicle sales. It operates as a subsidiary of Adevinta, a global leader in online classified portals, indicating a strong corporate backing and international presence.

Company Size: Part of Adevinta, a global company, mobile.de itself is a significant entity within the German market. While the exact number of employees at mobile.de isn't specified, Adevinta has thousands of employees globally, suggesting a large operational scale and resources. This size implies a structured environment with opportunities for professional growth and impact.

Founded: 1996. With a long history, mobile.de has established itself as a dominant force in its market, suggesting stability, continuous adaptation, and deep market expertise.

Team Structure:

  • The UX team at mobile.de comprises over 35 professionals, indicating a well-established and valued design and research function within the organization.

  • This specific role leads a sub-team of 6 designers and 2 researchers focused on "Dealer Products," one of the company's most strategically important areas.

  • The UX Manager will collaborate closely with Product Management, Engineering, Marketing, Sales, and Commercial teams, highlighting a cross-functional matrixed structure common in tech organizations. Methodology:

  • Data-Driven Design: The role emphasizes using research to understand users, define segments, and shape strategy, indicating a data-informed approach to product development.

  • Customer Centricity: A core focus is on deeply understanding and advocating for dealer needs, ensuring products are built with the end-user in mind.

  • Agile & Iterative: While not explicitly stated, the context of a fast-moving marketplace and collaboration with Engineering suggests an agile development environment where iterative design and continuous improvement are key.

  • AI Integration: The company actively embraces AI, suggesting a forward-thinking approach to technology adoption and operational efficiency.

Company Website: https://mobile.de/

📝 Enhancement Note: The company's established presence in the German market, its role within a global leader (Adevinta), and its focus on a critical B2B segment (dealers) provide significant context. The large UX team suggests a mature design culture, and the emphasis on AI integration points to innovation.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior Management position within User Experience, focusing on Product Design Leadership. It requires strategic thinking, team management, and significant influence over product direction for a critical business segment (Dealer Products). This level is well above an individual contributor or junior management role, offering a path towards broader UX leadership or potentially product management roles within a large organization.

Reporting Structure: The UX Manager will likely report to a Head of UX, Director of Product Design, or a similar senior leadership role within the broader UX or Product organization. They will manage a team of designers and researchers.

Operations Impact: The Dealer & Inventory Products team is described as "the backbone of our marketplace" and "at the heart of mobile.de's business." Success in this role will directly impact dealer satisfaction, inventory listing efficiency, promotional effectiveness, and ultimately, the revenue generated from dealer services. The role is central to the company's commercial success and its ability to serve its B2B customer base effectively.

Growth Opportunities:

  • Leadership Expansion: Potential to lead larger UX teams, manage multiple product areas, or transition into broader product leadership roles.

  • Strategic Influence: Deeper involvement in setting company-wide UX strategy, defining best practices, and influencing product roadmaps at a higher level.

  • Specialization: Opportunity to deepen expertise in B2B marketplaces, automotive tech, or AI-driven UX solutions.

  • Cross-functional Mobility: Potential to move into Product Management or GTM strategy roles, leveraging a deep understanding of dealer needs and platform dynamics.

  • Industry Exposure: As part of Adevinta, there may be opportunities for international collaboration or exposure to different market dynamics.

📝 Enhancement Note: This role offers significant growth potential, moving beyond pure design execution to strategic leadership and cross-functional impact. The "operations" aspect comes from managing the processes and people that ensure the product effectively serves the business and its key customer segments (dealers).

🌐 Work Environment

Office Type: The company offers a "well-equipped office" that supports both focused work and teamwork, along with "inviting social zones where colleagues can relax and connect." This suggests a modern, amenity-rich office environment designed to foster collaboration and employee wellbeing.

Office Location(s): The primary office is located in Berlin-Charlottenburg, Germany. This location is known for its vibrant business and tech scene.

Workspace Context:

  • Collaborative Environment: The office design, including social zones and the emphasis on teamwork, promotes interaction and knowledge sharing among colleagues.

  • Tools & Technology: While specific tools are not detailed here, the role implies access to standard UX design and research software, as well as AI tools for experimentation.

  • Team Interaction: The hybrid model and office amenities facilitate regular interaction with the UX team and cross-functional partners, supporting a cohesive team culture.

Work Schedule: The role operates on a hybrid model, allowing for flexibility between office-based work and remote work. Specific days in the office might be determined by team needs and collaboration requirements. The mention of "Flexible working" and "work abroad option" further emphasizes a modern approach to work schedules.

📝 Enhancement Note: The hybrid work environment and well-equipped office cater to modern professional expectations, balancing flexibility with the need for in-person collaboration essential for leadership roles and team cohesion.

📄 Application & Portfolio Review Process

Interview Process:

  • Initial Screening: Likely a call with HR or a recruiter to assess basic qualifications, cultural fit, and salary expectations.

  • Hiring Manager Interview: A discussion with the direct manager (likely a Head of UX or similar) focusing on leadership experience, team management philosophy, strategic thinking, and B2B UX expertise.

  • Team/Peer Interviews: Meetings with designers, researchers, and potentially Product Managers or Engineering leads to assess collaboration style, technical understanding, and ability to integrate with the team.

  • Design/Research Case Study Presentation: A critical stage where candidates present their portfolio, detailing a complex B2B product challenge, their strategic approach, team leadership, research methodology, and the outcomes achieved. This will be a key evaluation of their hands-on capabilities and strategic vision.

  • Senior Stakeholder Interview: A final discussion with a senior leader (e.g., VP Product, CPO) to assess strategic alignment, business acumen, and long-term vision.

Portfolio Review Tips:

  • Focus on B2B & Marketplace: Prioritize case studies that demonstrate experience with complex business users, B2B workflows, and marketplace dynamics.

  • Highlight Leadership & Team Impact: Showcase how you've led, mentored, and grown design and research teams, emphasizing team achievements and development.

  • Detail Strategic Process: Clearly articulate your strategic thinking process, from problem definition and research to solution design and implementation, emphasizing how you drive outcomes.

  • Showcase Research Integration: Demonstrate how research insights were systematically integrated into design decisions and product strategy.

  • Quantify Impact: Wherever possible, use metrics and data to illustrate the impact of your work on user behavior, business objectives, and team performance.

  • Address AI Integration: Include examples of how you've explored or implemented AI in UX or product development.

  • German Context: Be ready to discuss how you would engage with German dealers and operate within the German business context.

Challenge Preparation:

  • Be Prepared for Scenario-Based Questions: Expect questions about how you would handle specific team management challenges, stakeholder conflicts, or complex design problems.

  • Articulate Your Design Philosophy: Be ready to discuss your approach to UX, B2B design, and team leadership.

  • Demonstrate Strategic Thinking: Practice articulating your thought process for tackling large, ambiguous problems and setting strategic direction.

  • Prepare to Discuss AI: Have thoughtful opinions on how AI can be leveraged in UX and product development within a marketplace context.

📝 Enhancement Note: The interview process is structured to assess leadership, strategic thinking, and practical UX/research skills in a B2B context. The portfolio presentation is a key component, requiring candidates to demonstrate their ability to lead teams and drive impactful design solutions for complex business users.

🛠 Tools & Technology Stack

Primary Tools:

  • Design Software: Proficiency with industry-standard design tools such as Figma, Sketch, or Adobe Creative Suite is expected.

  • Prototyping Tools: Experience with tools like InVision, Axure, or Figma's prototyping features for creating interactive prototypes.

  • User Research Platforms: Familiarity with tools for user interviews, usability testing, surveys, and data analysis (e.g., UserTesting.com, Maze, SurveyMonkey, Qualtrics).

  • Collaboration & Project Management: Tools like Jira, Confluence, Asana, or Trello for managing workflows, sprints, and team tasks.

Analytics & Reporting:

  • Web Analytics: Experience with tools like Google Analytics or Adobe Analytics to understand user behavior on the platform.

  • Data Visualization: Tools like Tableau, Power BI, or Looker for creating dashboards and reports to track UX performance and business impact.

  • User Feedback Platforms: Tools for collecting and analyzing user feedback, such as Hotjar or dedicated feedback portals.

CRM & Automation:

  • CRM Systems: While not directly managing a CRM, an understanding of how CRM data (e.g., Salesforce) might inform user segmentation and product strategy is beneficial.

  • Marketing Automation: Awareness of marketing automation platforms might be relevant for understanding dealer outreach and engagement strategies.

  • Integration Tools: Understanding of how different systems (e.g., CRM, analytics, design tools) might integrate to provide a holistic view of the user journey.

📝 Enhancement Note: While specific tools aren't listed, the role implies a need for expertise in modern UX design and research platforms, coupled with an understanding of analytics and project management tools common in agile tech environments. The emphasis on AI also suggests familiarity with AI-related tools or platforms.

👥 Team Culture & Values

Operations Values:

  • Customer Centricity: A deep commitment to understanding and serving the needs of dealers, viewing them as critical partners.

  • Data-Driven Decision Making: Reliance on research and analytics to inform design choices and strategic direction.

  • Collaboration & Teamwork: A strong emphasis on working effectively across different functions (Product, Engineering, Sales, Marketing) and within the UX team.

  • Craftsmanship & Quality: Upholding high standards in design execution, research rigor, and overall user experience.

  • Continuous Improvement & Learning: A culture that encourages ongoing skill development, experimentation, and adaptation to new technologies and methodologies, including AI.

  • Psychological Safety: Fostering an environment where team members feel safe to take risks, share ideas, and provide constructive feedback.

Collaboration Style:

  • Cross-functional Integration: The UX team actively partners with Product, Engineering, Sales, and Commercial teams to ensure alignment and shared ownership of product goals.

  • Feedback-Driven: A culture of open feedback exchange, both within the UX team and with cross-functional partners, to refine designs and processes.

  • Knowledge Sharing: Encouraging the sharing of best practices, learnings, and insights across the UX discipline and the wider organization.

  • Experimentation: A willingness to explore new approaches, technologies (like AI), and workflows to drive efficiency and innovation.

📝 Enhancement Note: The company culture appears to value a blend of analytical rigor, customer focus, and collaborative innovation, which are essential for driving success in a complex B2B marketplace environment. The integration of AI suggests a forward-thinking and adaptive organizational mindset.

⚡ Challenges & Growth Opportunities

Challenges:

  • Complexity of B2B Needs: Understanding and serving the diverse and often complex needs of professional dealers, who have different priorities than individual consumers.

  • Balancing Stakeholder Interests: Navigating competing priorities and perspectives from various internal teams (Product, Sales, Engineering) and external stakeholders (dealers).

  • Driving Strategic Change: Leading a team to consistently deliver high-quality, impactful work in a fast-paced environment and influencing broader organizational strategy.

  • Integrating AI Effectively: Exploring and implementing AI solutions that genuinely enhance dealer workflows and user experience, rather than just adopting technology for its own sake.

  • Leading a Large UX Team: Managing and developing a team of 8 (6 designers + 2 researchers) requires strong leadership, mentorship, and organizational skills.

Learning & Development Opportunities:

  • Advanced Leadership Skills: Opportunities to hone people management, strategic planning, and stakeholder influence skills.

  • Deep B2B Marketplace Expertise: Gaining in-depth knowledge of the automotive classifieds market, dealer operations, and platform business models.

  • AI in UX: Hands-on experience with emerging AI technologies and their application in UX design and product development.

  • Cross-Functional Exposure: Learning from and collaborating closely with Product, Sales, and Commercial teams to understand broader business operations.

  • Industry Conferences & Training: Access to learning platforms, coaching, and potentially industry events to stay abreast of UX trends and best practices.

📝 Enhancement Note: The challenges presented are typical for a senior leadership role in a dynamic tech company, requiring strategic problem-solving and adaptability, particularly concerning B2B user needs and new technologies like AI.

💡 Interview Preparation

Strategy Questions:

  • "Describe your philosophy for leading and developing a UX team, particularly in a B2B product context. How do you foster a culture of craft and accountability?" (Preparation: Focus on your management style, mentorship approach, and how you set team goals and standards.)

  • "Walk us through a complex B2B product challenge your team has tackled. How did you use research to define user segments, and how did that inform your strategic design direction? What was the outcome?" (Preparation: Select a strong portfolio case study, emphasizing your strategic process, research integration, and measurable results.)

  • "How do you ensure that user needs are consistently understood and advocated for across Product, Engineering, and Sales teams? Provide an example of how you've driven cross-functional alignment on a critical user issue." (Preparation: Highlight your collaboration skills, stakeholder management techniques, and ability to bridge communication gaps.) Company & Culture Questions:

  • "What interests you most about mobile.de and the Dealer Products space? How do you see your experience contributing to our mission?" (Preparation: Research mobile.de's market position, Adevinta's broader strategy, and articulate how your skills align with their goals.)

  • "How would you approach integrating AI into the UX workflows for this team and into the dealer products themselves?" (Preparation: Be ready to discuss specific AI applications relevant to marketplaces and B2B tools, showing a practical, forward-thinking perspective.)

  • "Describe a time you had to advocate for a design decision that was met with resistance. How did you approach it, and what was the result?" (Preparation: Showcase your communication skills, data-backed arguments, and ability to influence stakeholders.) Portfolio Presentation Strategy:

  • Structure Your Narrative: Begin with the business context and user problem, move through your strategic approach and research findings, detail your team's design process and solutions, and conclude with the impact and learnings.

  • Quantify Your Impact: Use metrics (e.g., conversion rates, efficiency gains, user satisfaction scores) to demonstrate the tangible results of your team's work.

  • Showcase Team Leadership: Highlight your role in guiding, mentoring, and enabling your team throughout the case study.

  • Emphasize B2B & Marketplace Relevance: Tailor your examples to demonstrate an understanding of complex business user needs and marketplace dynamics.

  • Be Prepared for Deep Dives: Anticipate detailed questions about your research methodologies, design decisions, and stakeholder interactions.

📝 Enhancement Note: Interview preparation should focus on demonstrating leadership in a B2B UX context, strategic thinking, cross-functional collaboration, and a clear understanding of how design drives business outcomes in a marketplace. The ability to discuss AI integration is a significant advantage.

📌 Application Steps

To apply for this UX Manager position:

  • Submit your application through the provided link on the mobile.de careers portal.

  • Curate Your Portfolio: Select 2-3 strong case studies that best showcase your experience in B2B product design leadership, team management, complex problem-solving, and driving user-centric outcomes. Tailor your presentation to highlight skills relevant to a marketplace environment and dealer needs.

  • Optimize Your Resume: Ensure your resume clearly articulates your years of UX experience, people management tenure, B2B background, and any experience with marketplace platforms or AI integration. Use keywords from the job description.

  • Prepare Your Narrative: Practice articulating your leadership philosophy, your approach to team development, and how you leverage research to drive strategic design decisions. Be ready to discuss the specific challenges and opportunities within mobile.de's dealer products.

  • Research mobile.de & Adevinta: Understand the company's market position, its products, and its strategic goals. Familiarize yourself with Adevinta's broader portfolio and values.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.


Application Requirements

Requires 5+ years of UX experience with 3-4 years in people management and a strong background in B2B environments. Fluency in German is mandatory for direct engagement with dealers and operating in a German business context.