UX Designer, Officer

📍 Job Overview

Job Title: UX Designer, Officer

Company: State Street

Location: Burlington, Massachusetts, United States

Job Type: Full Time

Category: Technology / Art & Design / Finance & Accounting / Software / Data & Analytics

Date Posted: 2026-11-03T00:00:00

Experience Level: 2-5 Years

Remote Status: On-site

🚀 Role Summary

• This role focuses on designing user experiences for complex, data-rich B2B financial products, specifically the Alpha Data Platform.

• The UX Designer will contribute to the full UX design and development lifecycle, from research and conceptualization to visual design, prototyping, and usability testing.

• A key aspect of this position involves leveraging and contributing to a shared Alpha Design System, ensuring consistency and efficiency across multiple applications.

• The role demands strong problem-solving skills to translate intricate business requirements into clear, intuitive, and efficient user workflows for enterprise users in the financial industry.

📝 Enhancement Note: While the job title is "UX Designer, Officer," the responsibilities and experience level suggest a mid-level individual contributor role rather than a senior leadership or managerial position. The "Officer" title is likely an internal State Street designation for certain employee levels. The focus on "working at the direction of a Lead UX Designer" further supports this interpretation.

📈 Primary Responsibilities

• Collaborate with Lead UX Designers to plan and execute end-to-end design initiatives for the Alpha Data Platform.

• Conduct user research, conceptualize design solutions, and develop detailed interaction and visual designs for complex financial workflows.

• Create comprehensive, high-fidelity prototypes using Figma for user reviews, product management feedback, and engineering specifications.

• Execute usability testing sessions to gather user feedback and iterate on designs to improve user experience and efficiency.

• Ensure design consistency across the Alpha Data Platform by applying established UX patterns, standards, and the Alpha Design System.

• Participate actively in cross-functional design reviews, incorporating feedback from product managers, engineers, and fellow UX designers.

• Develop and maintain detailed design artifacts, including wireframes, mockups, user flows, and specifications, to effectively communicate design intent.

• Work closely with software engineers to clarify functional design requirements and collaborate on solutions that balance user needs with technical constraints.

• Contribute to the evolution of common UX patterns and standards across CRD applications, fostering a cohesive user experience.

📝 Enhancement Note: The responsibilities clearly indicate a hands-on design role with a strong emphasis on process, collaboration, and adherence to design systems within a B2B financial technology context. The mention of "data managers, operations teams, and risk managers" as users highlights the need for designing for sophisticated, data-intensive enterprise environments.

🎓 Skills & Qualifications

Education:

• While no specific degree is mandated, a Bachelor's degree in Human-Computer Interaction (HCI), Design, Computer Science, or a related field is generally preferred for UX design roles. Experience:

• Minimum of 3+ years of professional experience in User Interface (UI) and User Experience (UX) design.

• Demonstrated experience designing products specifically for the financial industry, understanding its unique complexities and regulatory considerations.

• Proven track record of working within a fast-paced, Agile development environment, contributing to iterative product cycles.

• Experience participating in the full software development lifecycle (SDLC), from initial concept and user research through to detailed design, implementation support, and market delivery. Required Skills:

• Interaction Design: Strong ability to design intuitive and efficient user flows for complex, multi-step tasks and data-rich interfaces.

• User-Centered Design (UCD): Deep understanding and practical application of UCD principles and best practices throughout the design process.

• Prototyping & Design Systems: Proficiency in creating interactive prototypes and leveraging design systems (specifically the Alpha Design System) for consistency and efficiency.

• Figma Expertise: Advanced skills in Figma for design, prototyping, component creation, and design system management.

• Communication & Presentation: Excellent verbal and written communication skills, with the ability to articulate design decisions and present concepts effectively to diverse stakeholders.

• Problem-Solving: Exceptional analytical and problem-solving skills, particularly in translating complex requirements into usable and effective design solutions.

Preferred Skills:

• Experience with user research methodologies and usability testing.

• Visual design skills and an understanding of modern UI patterns.

• Familiarity with data visualization techniques relevant to financial data.

• Experience working with enterprise-level software and understanding the needs of operations, data management, and risk management professionals.

📝 Enhancement Note: The emphasis on "complex workflows," "dense data," and "multi-step tasks" points to the need for a designer who can handle intricate enterprise software challenges, not just consumer-facing applications. The portfolio requirements are crucial for demonstrating this capability.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• User-Centered Design Sensibility: Showcase projects that clearly demonstrate a deep understanding and application of user-centered design principles. This should include evidence of user research, persona development, and empathy for user needs.

• Complex Workflow Design: Present case studies that highlight your ability to design intricate, multi-step workflows for enterprise users. Detail the challenges, your design process, and the resulting improvements in efficiency or usability.

• Design System Application: Include examples where you have effectively utilized or contributed to a design system. Demonstrate how you maintained consistency and leveraged reusable components.

• Experience Design Process: Illustrate your end-to-end experience design process, from initial conceptualization, user modeling, and design exploration through to detailed prototyping and specification for development.

• Problem-Solving & ROI: Projects should ideally demonstrate how your design solutions solved specific business problems or improved key metrics (e.g., efficiency, task completion time, error reduction), showcasing a focus on tangible results and ROI.

Process Documentation:

• Candidates are expected to articulate their design process clearly, detailing how they approach research, ideation, prototyping, testing, and collaboration with engineering.

• The ability to document design decisions, user flows, and interaction specifications in a clear and concise manner for development teams is essential.

• Experience in maintaining design artifacts and ensuring they align with established UX standards and the company's design system is a key expectation.

📝 Enhancement Note: For a role focused on enterprise financial software, the portfolio is paramount. It needs to go beyond aesthetics and demonstrate a rigorous, process-driven approach to solving complex user problems within a regulated and data-intensive environment. The ability to articulate the "why" behind design choices and the resulting impact is critical.

💵 Compensation & Benefits

Salary Range: $65,000 - $113,750 Annual

• This range is established for the primary location (Burlington, Massachusetts) and may vary if the role is performed in a different location. The specific salary offered will depend on factors such as the candidate's experience, skills, and qualifications. Benefits:

• Retirement Savings: Comprehensive 401(k) plan with company match.

• Health & Wellness: Medical, dental, and vision insurance coverage.

• Insurance: Basic life insurance, long-term disability insurance, and optional additional coverages.

• Paid Time Off (PTO): Generous PTO including vacation, sick leave, and time for short-term disability and family care responsibilities.

• Employee Support: Access to a confidential Employee Assistance Program (EAP) for personal and professional support.

• Incentive Compensation: Eligibility for annual performance-based awards.

• Tax-Advantaged Savings: Access to certain tax-advantaged savings plans.

Working Hours:

• The standard workweek is 40 hours. While the role is on-site, specific daily schedules may offer some flexibility, common in Agile environments.

📝 Enhancement Note: The salary range provided is a broad estimate for a UX Designer role in Massachusetts. For a "UX Designer, Officer" title at a large financial institution like State Street, the upper end of this range is more likely for candidates with 3-5 years of experience and specialized financial industry expertise. The comprehensive benefits package is typical for a large, established corporation.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Services / FinTech

Company Size: Large Enterprise (State Street is a global financial services corporation with tens of thousands of employees).

Founded: 1792 (State Street has a long and established history in the financial sector).

Team Structure:

• The UX Designer will be part of the Charles River Development (CRD) division, specifically working on the Alpha Data Platform.

• The UX team likely operates within a larger Product or Technology department, reporting to a Lead UX Designer or a UX Manager.

• Collaboration is heavily emphasized, with close interaction expected with Product Management, Engineering, QA, and potentially other UX designers and researchers across different product lines. Methodology:

• Agile Development: The team operates within a fast-paced, Agile process, requiring designers to be adaptable and responsive to iterative feedback.

• User-Centered Design: A strong commitment to user-centered design principles guides the product development process.

• Design Systems: The use and contribution to a shared Alpha Design System are core to maintaining consistency and efficiency.

• Data-Driven Insights: While the role is design-focused, understanding and designing for data-rich products implies a data-informed approach to design decisions.

Company Website: https://www.statestreet.com/

📝 Enhancement Note: State Street's long history and large enterprise structure suggest a culture that values stability, compliance, and robust processes, but also innovation within its technological divisions like CRD. The "Officer" title, while not a senior executive role, indicates a level of professional standing within the organization.

📈 Career & Growth Analysis

Operations Career Level: Mid-Level Individual Contributor. The "Officer" title is an internal designation, and the responsibilities align with a UX Designer with 3-5 years of experience, capable of independent work under direction.

Reporting Structure:

• The UX Designer will report to a Lead UX Designer or a UX Manager within the Charles River Development (CRD) division.

• They will collaborate closely with Product Managers and Engineering leads on specific product initiatives. Operations Impact:

• This role directly impacts the usability, efficiency, and user satisfaction of the Alpha Data Platform, a critical system for investment firms.

• By improving complex workflows and data presentation, the UX Designer helps enhance operational efficiency for clients, potentially reducing errors and saving time for data managers, operations teams, and risk managers.

• Contribution to the Alpha Design System strengthens the overall product portfolio's consistency and accelerates future development. Growth Opportunities:

• Specialization: Deepen expertise in UX design for the financial services industry and complex data platforms.

• Leadership: Progress to a Lead UX Designer role, mentoring junior designers and taking ownership of larger design initiatives.

• Cross-Functional Roles: Transition into Product Management or UX Research roles by leveraging a strong understanding of user needs and product strategy.

• Skill Development: Opportunities to expand skills in areas like advanced prototyping, user research methodologies, and contributions to design system governance.

📝 Enhancement Note: The growth path within a large organization like State Street is often structured, offering clear progression from mid-level to senior individual contributor or leadership roles. The emphasis on a specialized B2B financial product offers a niche career path.

🌐 Work Environment

Office Type: Primarily On-site. The job description specifies Burlington, Massachusetts, and the remote status is listed as "On-site."

Office Location(s): Burlington, Massachusetts. This location likely offers modern office facilities conducive to collaborative work.

Workspace Context:

• Collaborative Environment: Expect a workspace designed for teamwork, with opportunities for direct interaction with designers, product managers, and engineers.

• Tools & Technology: Access to industry-standard design tools like Figma, along with the company's internal design system and potentially other collaboration software.

• Team Interaction: Regular participation in team meetings, design reviews, and cross-functional project discussions. The emphasis on "active member of the UX team" suggests a culture of shared learning and feedback.

Work Schedule:

• Standard 40-hour work week. While on-site, there might be some flexibility in daily start/end times, common in Agile teams, but core hours for collaboration will be expected.

📝 Enhancement Note: For an on-site role in a large financial institution, the environment is likely professional and structured, with a focus on productivity and collaboration. The Burlington office will be a hub for innovation within CRD.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: HR or a recruiter will likely conduct an initial phone screen to assess basic qualifications and cultural fit.

• Portfolio Review & Design Challenge: Expect a session where you present your portfolio, discussing your process and impact on specific projects. This may be followed by a design exercise or case study, either take-home or in-person/virtual, focusing on complex workflow design or data interpretation.

• Team Interviews: Interviews with the Lead UX Designer, UX Manager, and potentially Product Managers and Engineers to evaluate technical skills, collaboration style, and problem-solving abilities.

• Final Interview: Potentially an interview with a senior leader to discuss overall fit and strategic alignment.

Portfolio Review Tips:

• Focus on Process: Clearly articulate your design process for each project, emphasizing user research, problem definition, ideation, and iteration.

• Showcase Complexity: Highlight projects involving complex data, intricate workflows, or B2B enterprise applications. Detail the challenges and how you addressed them.

• Quantify Impact: Whenever possible, use metrics to demonstrate the positive impact of your designs (e.g., improved efficiency, reduced errors, increased task completion rates).

• Figma & Design Systems: Explicitly mention your experience with Figma and any design systems you've worked with, showcasing examples of components or patterns you've used or created.

• Tailor to CRD: Research the Alpha Data Platform and State Street's existing UX standards. Frame your experience in a way that shows how you can contribute to their specific needs.

Challenge Preparation:

• Understand B2B Financial Context: Familiarize yourself with common challenges and user types in financial software (e.g., data accuracy, regulatory compliance, operational efficiency).

• Practice Workflow Design: Be prepared to sketch or wireframe solutions for complex tasks under time constraints. Focus on clarity, efficiency, and logical flow.

• Data Interpretation: Practice how you would approach designing interfaces for dense datasets, considering visualization, filtering, and actionable insights.

📝 Enhancement Note: State Street, as a large financial institution, will likely have a structured interview process that heavily scrutinizes a candidate's ability to handle complex, data-intensive enterprise applications and adhere to established design standards and systems. The portfolio is the most critical element.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for UI design, prototyping, collaboration, and design system management. Mastery is expected.

• Prototyping Tools: Figma's prototyping capabilities are key, but familiarity with other tools like InVision or Axure may be beneficial.

• Design Systems: Experience working with, contributing to, or creating design systems. The "Alpha Design System" is specifically mentioned.

Analytics & Reporting:

• While not a primary responsibility for this UX role, familiarity with how data is collected and analyzed to inform design decisions is valuable. Understanding basic analytics platforms or reporting dashboards used in B2B products could be a plus. CRM & Automation:

• Not directly applicable to the core UX design responsibilities, but an understanding of how enterprise software integrates and operates within a larger business context is beneficial.

📝 Enhancement Note: Proficiency in Figma is non-negotiable for this role. The emphasis on the Alpha Design System indicates that adherence to and contribution to established patterns are critical.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A fundamental commitment to understanding and serving the needs of enterprise users.

• Efficiency & Clarity: Designing experiences that are clear, intuitive, and improve operational efficiency for users managing complex financial data.

• Consistency & Standards: Upholding and contributing to common UX patterns and design system standards to ensure a unified product experience.

• Collaboration: Working effectively within cross-functional teams, valuing feedback, and contributing to a shared team environment.

• Data-Informed Design: Leveraging data and user insights to guide design decisions and demonstrate impact.

Collaboration Style:

• Cross-functional Integration: Close partnership with Product Management for requirements gathering and validation, and with Engineering for feasibility and implementation.

• Iterative Feedback: An open culture for design reviews, incorporating constructive feedback from peers and stakeholders.

• Knowledge Sharing: Active participation in the UX team, sharing best practices, insights, and contributing to the collective knowledge base.

📝 Enhancement Note: The culture appears to be one of professional collaboration within a structured, enterprise environment, balancing innovation with the need for robust, reliable, and compliant financial products.

⚡ Challenges & Growth Opportunities

Challenges:

• Complexity of Financial Data: Designing intuitive interfaces for highly complex, dense financial datasets and intricate operational workflows requires deep problem-solving skills.

• Balancing User Needs with Technical Constraints: Effectively translating user requirements into designs that are feasible within the existing technical architecture and development timelines.

• Maintaining Consistency: Ensuring design consistency across a large platform with many applications and features, especially when leveraging a shared design system.

• Agile Pace: Adapting quickly to changing requirements and feedback within a fast-paced Agile development cycle.

Learning & Development Opportunities:

• Financial Industry Expertise: Gain specialized knowledge in UX for financial services, a high-demand niche.

• Design System Contribution: Opportunity to significantly impact and grow a key design asset (Alpha Design System).

• Mentorship: Learn from experienced Lead UX Designers and collaborate with seasoned product and engineering teams.

• Broader Product Exposure: Understand the end-to-end user experience of a comprehensive financial data platform.

📝 Enhancement Note: The challenges are inherent to designing complex enterprise software, offering significant opportunities for skill development in a specialized domain.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you designed a complex workflow for enterprise users. What was the challenge, your process, and the outcome?" (Focus on B2B, data-rich, multi-step processes).

• "How do you approach using and contributing to a design system like Alpha Design System?" (Emphasize consistency, efficiency, and collaboration).

• "Walk us through a project in your portfolio that demonstrates your user-centered design process from start to finish." (Highlight research, ideation, testing, and iteration).

• "How would you design an interface for displaying and interacting with large, dense financial datasets?" (Focus on clarity, filtering, visualization, and actionable insights). Company & Culture Questions:

• "What interests you about designing for the financial industry and specifically for State Street's Alpha Data Platform?" (Show research and genuine interest).

• "How do you ensure your designs meet technical constraints while still prioritizing user needs?" (Demonstrate pragmatism and collaboration with engineering).

• "Describe your experience working in an Agile environment. How do you adapt your design process?" (Highlight flexibility and iterative approach). Portfolio Presentation Strategy:

• Structure is Key: Organize your presentation logically, perhaps by project, starting with the business problem or user need.

• Tell a Story: For each project, explain the context, the problem, your role, your process (research, ideation, design, testing), the challenges, the solution, and the impact.

• Show, Don't Just Tell: Use visuals (wireframes, mockups, prototypes) extensively. Demonstrate interaction flows where possible.

• Focus on Impact: Quantify results whenever you can. If not possible, articulate the qualitative improvements clearly.

• Be Prepared for Deep Dives: Anticipate questions about specific design decisions, user research findings, and technical feasibility.

📝 Enhancement Note: Interviewers will be looking for a candidate who can demonstrate not just design skills but also a deep understanding of the B2B financial context, a rigorous process, and the ability to collaborate effectively within a large organization.

📌 Application Steps

To apply for this UX Designer position:

• Submit your application through the provided Workday link.

• Portfolio Customization: Ensure your portfolio prominently features projects that showcase your experience with complex B2B financial products, data-rich interfaces, and intricate workflows. Tailor your case studies to highlight your problem-solving approach and quantifiable impact.

• Resume Optimization: Update your resume to clearly articulate your years of experience, specific skills (Figma, interaction design, UCD), and any relevant financial industry experience. Use keywords from the job description naturally.

• Prepare for Portfolio Presentation: Practice walking through 2-3 key projects from your portfolio, focusing on your process, challenges, solutions, and outcomes. Be ready to discuss your contributions and design rationale in detail.

• Research State Street & CRD: Understand State Street's business, the role of CRD, and the Alpha Data Platform. Familiarize yourself with their stated values and any public-facing design principles or case studies.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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