UX Designer (100%, f::m::d)

📍 Job Overview

Job Title: UX Designer (100%, f::m::d)

Company: Online Doctor AG

Location: Hamburg, Germany; St. Gallen, Switzerland; Zürich, Switzerland

Job Type: FULL_TIME

Category: Product Design / UX Design

Date Posted: May 06, 2026

Experience Level: Mid-Level (2-5 years)

Remote Status: Remote OK

🚀 Role Summary

• Focus on translating product requirements and user needs into intuitive, high-quality design solutions for both patient-facing and clinician-facing telemedicine tools.

• Collaborate closely with Product Owners, engineers, and fellow designers to shape and refine user experiences within a healthtech environment.

• Drive consistency and quality across the product by adhering to and evolving the design system and accessibility standards.

• Conduct user research and product discovery to identify pain points and opportunities, contributing to the improvement of healthcare workflows.

• Take ownership of UX processes, making impactful design decisions with a user-centric approach.

📝 Enhancement Note: This role is classified under Product Design/UX Design, focusing on user experience within the healthtech and telemedicine sectors. The "f::m::d" in the title signifies "female, male, diverse," indicating a commitment to diversity and inclusion in hiring. The 100% indicates a full-time role.

📈 Primary Responsibilities

• Translate product requirements, user needs, and stakeholder feedback into clear, intuitive design solutions for patient and doctor-facing applications.

• Develop comprehensive user flows, wireframes, interactive prototypes, and high-fidelity UI designs that effectively communicate design intent.

• Actively participate in cross-functional team meetings, collaborating with Product Owners and engineers to iterate on designs and ensure feasibility.

• Maintain and contribute to the evolution of the design system, ensuring visual consistency, adherence to accessibility guidelines, and overall product quality.

• Proactively identify opportunities for UX improvements through user research, usability testing, and analysis of user feedback and product data.

• Enhance critical healthcare workflows by balancing user experience with regulatory constraints and domain-specific requirements in a healthtech context.

• Explore and integrate AI-powered design and research tools to optimize the design process and user insights.

📝 Enhancement Note: The responsibilities highlight a hands-on UX design role with a strong emphasis on user-centricity, cross-functional collaboration, and process ownership within the regulated healthtech industry. The need to balance usability with regulatory constraints is a key aspect of healthtech UX.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a background in Human-Computer Interaction (HCI), Design, Psychology, or a related field is beneficial.

Experience: 3+ years of professional experience in UX design, product design, or a similar digital product development role.

Required Skills:

• Proven experience in designing intuitive digital products, with a preference for patient-facing or clinician-facing applications within healthcare or a regulated industry.

• Strong proficiency in Figma for wireframing, prototyping, and UI design.

• Deep understanding of modern UX methodologies, including user research techniques such as user testing, interviews, and surveys.

• Experience in creating user flows, wireframes, prototypes, and high-fidelity UIs.

• Demonstrated ability to work effectively in cross-functional teams alongside Product and Engineering departments.

• A structured and detail-oriented approach to work, with a solid grasp of accessibility (WCAG) and inclusive design principles.

Preferred Skills:

• Experience with AI-powered design and research tools.

• Familiarity with design systems and their implementation.

• Knowledge of healthtech regulations and compliance standards.

• Experience in agile development environments.

• Understanding of front-end development principles to facilitate collaboration with engineers.

📝 Enhancement Note: The requirements emphasize practical experience and tool proficiency, particularly Figma. The C1 German language skill is a strict requirement for effective communication within the team and with users, especially in a healthcare context where clarity is paramount.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 3-5 diverse UX/product design projects, demonstrating a clear progression from problem identification to solution implementation.

• For each project, clearly articulate the user problem, your role, the design process followed, key decisions made, and the impact of the final solution.

• Highlight projects that involved designing for complex user groups or regulated environments, such as healthtech or finance.

• Include examples of user research, wireframes, user flows, prototypes, and high-fidelity UI designs.

Process Documentation:

• Within project case studies, detail how you approached user research, synthesized findings, and translated them into design artifacts.

• Explain your methodology for iterating on designs based on feedback from stakeholders, users, and engineering.

• Provide examples of how you ensured design consistency and adhered to or contributed to a design system.

• Showcase how you balanced user needs with business goals and technical constraints.

📝 Enhancement Note: A strong portfolio is critical for this role, as it serves as direct evidence of the candidate's design capabilities, process, and problem-solving skills. Emphasizing healthtech or similar complex domains will be a significant advantage.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for experienced UX Designers in Germany and Switzerland, an estimated annual salary range of €65,000 - €90,000 (or CHF 70,000 - CHF 95,000) can be expected, depending on experience, specific location, and negotiation.

Benefits:

• Flexibility: Flexible schedule and working time model, with the option to work remotely or from offices in Hamburg, St. Gallen, or Zürich.

• Learning & Development: Steep learning curve, regular retrospectives, inspiration sessions, and a flexible training budget.

• Team Engagement: Regular team events to foster teamwork and camaraderie.

• Compensation: Attractive and fair salary.

• Additional Perks: Free choice of laptop, home office allowance, and an additional vacation day.

• Values Alignment: Supportive environment that actively promotes diversity and inclusion.

Working Hours: Full-time (100%) with a flexible schedule, accommodating remote work and individual needs.

📝 Enhancement Note: Salary ranges are estimates based on typical compensation for mid-level UX Designers in Western Europe, considering the cost of living and market demand in Germany and Switzerland. The benefits package emphasizes flexibility, continuous learning, and employee well-being.

🎯 Team & Company Context

🏢 Company Culture

Industry: Healthtech / Telemedicine. Online Doctor AG operates at the intersection of healthcare and technology, providing remote dermatological services.

Company Size: Growing startup (specific number not provided, but implied by expansion and "fast-growing"). This suggests a dynamic environment with opportunities for impact.

Founded: Online Doctor AG is a modern startup, likely founded within the last 5-10 years, focusing on digital health solutions.

Team Structure:

• The UX Designer will likely be part of a Product team, working closely with Product Owners, engineers, and potentially other designers.

• Collaboration is expected to be cross-functional, involving various departments to ensure a cohesive product development process.

Methodology:

• Data-driven decision-making is implied, with a focus on user needs and product discovery.

• Agile methodologies are likely employed, given the startup environment and cross-functional team structure.

• Emphasis on user-centric design principles and iterative development processes.

Company Website: https://careers.onlinedoctor.ch

📝 Enhancement Note: As a healthtech startup, Online Doctor AG likely fosters a culture of innovation, agility, and a strong mission to improve healthcare access. The emphasis on diversity and inclusion is a core value.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Mid-Level UX Designer, requiring 3+ years of experience. It offers significant autonomy and the opportunity to own UX processes.

Reporting Structure: The UX Designer will report to a Product Lead or Design Manager, working within a cross-functional product team.

Operations Impact: The role has a direct impact on the usability, accessibility, and effectiveness of the telemedicine platform for both patients and dermatologists, directly influencing user satisfaction, adoption rates, and potentially clinical outcomes.

Growth Opportunities:

• Skill Specialization: Deepen expertise in healthtech UX, accessibility, or user research methodologies.

• Leadership Potential: Transition into a Senior UX Designer role, mentor junior designers, or take on design leadership responsibilities as the company grows.

• Process Improvement: Contribute to refining and scaling the UX design process within the organization.

• Cross-functional Exposure: Gain broader experience in product management and engineering through close collaboration.

• Learning Budget: Utilize the provided training budget for courses, conferences, or certifications relevant to UX and healthtech.

📝 Enhancement Note: The role offers a solid foundation for career growth in UX design, particularly within the specialized and growing field of healthtech. The company's startup nature provides ample opportunity to shape processes and grow with the organization.

🌐 Work Environment

Office Type: Hybrid options available. Employees can choose to work remotely or from one of the company's offices located in Hamburg (Germany), St. Gallen, or Zürich (Switzerland).

Office Location(s):

• Hamburg, Germany (Postal Code: 20459)

• St. Gallen, Switzerland (Postal Code: 9000)

Workspace Context:

• The environment is likely collaborative and dynamic, typical of a growing startup.

• Remote work is a significant aspect, requiring self-discipline and effective virtual collaboration.

• Access to modern technology, including a free choice of laptop, supports a productive work setup.

• Opportunities for in-person collaboration and team building through office presence and team events.

Work Schedule: Flexible working hours are offered, allowing individuals to structure their workdays to suit their productivity and personal needs, while ensuring full-time (100%) commitment.

📝 Enhancement Note: The emphasis on remote work and flexible scheduling, combined with office options, provides a significant degree of work-life balance. The company's commitment to supporting remote employees (e.g., home office allowance) is a key feature.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of application materials, focusing on resume and portfolio relevance to UX design and healthtech.

• Portfolio Presentation: A dedicated session where the candidate presents their portfolio, detailing 1-2 key projects and their design process. Expect questions about your role, decision-making, and problem-solving approach.

• Technical/Skills Interview: Discussion of UX methodologies, tools (Figma proficiency), and understanding of accessibility and user research. May involve a small design exercise or case study discussion.

• Cross-functional/Team Interview: Meeting with Product Owner(s) and/or Engineers to assess collaboration style, communication skills, and cultural fit.

• Final Interview: Potentially with a senior leader to discuss overall fit, career aspirations, and alignment with company values.

Portfolio Review Tips:

• Curate Strategically: Select projects that best showcase your skills relevant to Online Doctor AG's needs (telemedicine, patient/clinician tools, regulated environments).

• Tell a Story: For each project, clearly articulate the problem, your process, your specific contributions, the challenges faced, and the measurable outcomes. Use visuals effectively.

• Highlight Process: Emphasize your UX methodology, research techniques, and how you iterated based on feedback.

• Showcase Figma Skills: Be prepared to discuss your Figma workflow, component usage, and prototyping capabilities.

• Address Healthtech Context: If you have healthtech experience, highlight it. If not, explain how your experience in other complex domains translates.

Challenge Preparation:

• Be prepared for a design challenge that might involve a hypothetical problem related to the Online Doctor platform. Focus on your process for tackling it, not just the final solution.

• Practice articulating your design decisions clearly and concisely, especially when explaining trade-offs.

• Prepare questions for the interviewers about the team, product roadmap, design challenges, and company culture.

📝 Enhancement Note: The interview process is designed to assess not only design skills but also the ability to collaborate, communicate effectively, and understand the specific context of healthtech. A well-prepared portfolio presentation is crucial.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for wireframing, prototyping, UI design, and collaboration. Proficiency is a must.

• Design System Tools: Experience with building or working within established design systems.

• Prototyping Tools: Beyond Figma, familiarity with other prototyping tools may be beneficial.

Analytics & Reporting:

• User Analytics Platforms: Familiarity with tools like Google Analytics, Mixpanel, Amplitude, or similar for understanding user behavior.

• User Feedback Tools: Experience with platforms for collecting and analyzing user feedback.

CRM & Automation:

• While not directly a UX tool, understanding how user data flows from design into CRM or marketing automation platforms can be advantageous for holistic product thinking.

📝 Enhancement Note: Figma is explicitly mentioned as a core requirement. While other tools are not specified, general familiarity with analytics and user feedback platforms is expected for a well-rounded UX professional.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A primary focus on understanding and meeting the needs of both patients and clinicians.

• Collaboration: Strong emphasis on working effectively within cross-functional teams.

• Innovation: Encouraging new ideas and approaches to improve healthcare access through technology.

• Quality & Safety: Commitment to building reliable, accessible, and trustworthy digital health solutions.

• Diversity & Inclusion: Actively fostering a respectful and inclusive work environment.

Collaboration Style:

• Open communication and constructive feedback are expected.

• Designers will work closely with Product Owners to define requirements and engineers to implement solutions.

• A proactive approach to sharing knowledge and best practices within the design and product teams.

📝 Enhancement Note: The company explicitly states "Respect and tolerance are part of our DNA. We actively support diversity and inclusion." This indicates a strong commitment to a positive and equitable work environment.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Healthcare Regulations: Designing intuitive experiences within a highly regulated industry requires careful consideration of compliance and safety.

• Bridging Patient and Clinician Experiences: Designing for two distinct user groups with different needs, motivations, and technical aptitudes.

• Rapid Growth Environment: Adapting to the evolving needs and processes of a fast-growing startup.

• Remote Collaboration: Maintaining strong team cohesion and effective communication in a distributed/remote work setting.

Learning & Development Opportunities:

• Healthtech Specialization: Opportunities to become an expert in UX for the healthcare industry.

• Design System Development: Contribute to or lead the enhancement of the company's design system.

• Mentorship: Potential to mentor junior designers or be mentored by senior product leaders.

• Training Budget: Access to a dedicated budget for professional development, including courses, conferences, and certifications.

📝 Enhancement Note: The challenges presented are typical for the healthtech sector and a startup environment, offering significant learning opportunities for ambitious designers.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex UX problem you solved. What was your process, what were the trade-offs, and what was the outcome?" (Focus on your structured approach, problem-solving, and impact).

• "How do you ensure accessibility and inclusive design principles are integrated into your work, especially in a regulated field like healthcare?" (Demonstrate knowledge of WCAG and practical application).

Company & Culture Questions:

• "What interests you about Online Doctor AG and the healthtech industry?" (Show genuine interest and research).

• "How do you approach collaboration within a remote or hybrid team environment?" (Highlight communication and teamwork skills).

Portfolio Presentation Strategy:

• Structure: Use a clear narrative for each project: Problem -> Your Role -> Process -> Solution -> Outcome.

• Visuals: Ensure high-quality, clear visuals of your designs, wireframes, and user flows.

• Metrics: Quantify the impact of your designs whenever possible (e.g., increased conversion, reduced error rates, improved user satisfaction scores).

• Conciseness: Be mindful of time; focus on the most impactful aspects of your work.

• Interaction: Be prepared to answer questions about your design choices and be open to feedback.

📝 Enhancement Note: Preparation should focus on demonstrating a strong understanding of UX principles, practical application through portfolio examples, and the ability to collaborate effectively in a remote/hybrid, healthtech startup environment.

📌 Application Steps

To apply for this UX Designer position:

• Submit your application through the provided link on the Online Doctor AG careers page.

• Portfolio Customization: Curate your portfolio to prominently feature projects demonstrating your UX/UI design skills, especially those involving user research, wireframing, prototyping, and high-fidelity UI design. Prioritize examples relevant to patient or clinician-facing applications if possible.

• Resume Optimization: Tailor your resume to highlight your 3+ years of UX/product design experience, proficiency in Figma, knowledge of user research methodologies, and experience with accessibility and inclusive design. Ensure your German language proficiency (C1 level) is clearly stated.

• Interview Preparation: Practice presenting your portfolio, articulating your design process, and explaining your decision-making for key projects. Prepare to discuss your experience working in cross-functional teams and your understanding of the healthtech industry.

• Company Research: Familiarize yourself with Online Doctor AG's mission, platform, and values. Understand their commitment to diversity and inclusion and their hybrid/remote work model.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions based on the provided data. All details, especially regarding salary ranges and specific application processes, should be verified directly with Online Doctor AG during the application or interview stages.