UX Designer (100%, f::m::d)

📍 Job Overview

Job Title: UX Designer (100%, f::m::d)

Company: Online Doctor AG

Location: Hamburg, Germany; St. Gallen, Switzerland; Zürich, Switzerland

Job Type: FULL_TIME

Category: Product Design / UX Design

Date Posted: 2026-05-06T09:54:50

Experience Level: Mid-Level (2-5 years)

Remote Status: Fully Remote with Office Options

🚀 Role Summary

• Drive the end-to-end UX design process from ideation to implementation for both patient and clinician-facing digital health products.

• Collaborate cross-functionally with Product Owners, engineers, and fellow designers to translate complex product requirements and user needs into intuitive, high-quality design solutions.

• Ensure design consistency, accessibility, and adherence to established design standards and systems, fostering user trust and product reliability in a healthtech environment.

• Proactively identify user pain points and opportunities through research and discovery, contributing to the continuous improvement of healthcare workflows and user experiences.

• Leverage modern UX methodologies and tools, including Figma, user testing, and AI-powered design aids, to create impactful and user-centric interfaces.

📝 Enhancement Note: This role is critical for bridging the gap between user needs and technological capabilities within a fast-growing telemedicine startup. The emphasis on "f::m::d" (female::male::diverse) suggests a strong commitment to diversity and inclusion within the design team and the broader organization. The requirement for C1 German proficiency indicates a need for deep communication within the core team and potentially with local user bases.

📈 Primary Responsibilities

• Conceptualize and design user flows, wireframes, prototypes, and high-fidelity UI designs for both patient-facing and clinician-facing applications within the OnlineDoctor platform.

• Translate product visions, user research findings, and stakeholder requirements into clear, actionable design specifications.

• Partner closely with Product Owners and Engineering teams to iterate on designs, ensuring feasibility, usability, and alignment with technical constraints.

• Maintain and evolve the design system, ensuring consistency in UI elements, interactions, and overall user experience across all product touchpoints.

• Conduct and synthesize user research, including user testing and interviews, to gather insights and validate design decisions.

• Champion accessibility and inclusive design principles, ensuring that all product interfaces are usable by a diverse range of users, including those with disabilities.

• Contribute to the strategic direction of product design by identifying areas for workflow optimization and user experience enhancement within the healthtech domain.

• Explore and integrate AI-powered design and research tools to enhance efficiency and innovation in the design process.

📝 Enhancement Note: The company's focus on "asynchronous" remote consultations implies a need for UX designs that clearly guide users through processes without immediate, real-time interaction, emphasizing clarity and self-service. The "healthtech context" necessitates a strong focus on safety, trust, and regulatory considerations within the design.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's degree or equivalent practical experience in UX Design, Interaction Design, Human-Computer Interaction, Graphic Design, or a related field is highly recommended.

Experience: 3+ years of professional experience in UX Design, Product Design, or a closely related role within digital product development environments.

Required Skills:

• Demonstrated experience in creating intuitive digital products for diverse user groups, with a strong preference for experience with patient-facing or clinician-facing applications.

• Proficiency in Figma for wireframing, prototyping, and high-fidelity UI design.

• Solid understanding and practical application of modern UX methodologies, including user research, user testing, and usability studies.

• Proven ability to collaborate effectively within cross-functional teams, particularly with Product Management and Engineering, and to incorporate feedback into iterative design processes.

• Structured, detail-oriented working style with a strong grasp of accessibility standards (e.g., WCAG) and inclusive design principles.

• Experience in developing and maintaining design systems to ensure product consistency.

Preferred Skills:

• Experience in the healthtech or telemedicine industry.

• Familiarity with AI-powered design and research tools.

• Experience with agile development methodologies.

• Basic understanding of front-end development principles (HTML, CSS, JavaScript) to better inform design decisions.

📝 Enhancement Note: The "f::m::d" (female::male::diverse) in the job title, while not a skill, implies that candidates from all backgrounds are encouraged to apply, and the company actively seeks a diverse team. The emphasis on "bringing structure to the design process" and "ensuring consistency" suggests a need for a methodical and organized designer who can establish and maintain design discipline.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A curated portfolio showcasing a minimum of 3-5 relevant UX design projects that demonstrate your ability to translate user needs and business requirements into successful digital products.

• Projects should highlight your end-to-end design process, from user research and ideation through to wireframing, prototyping, and UI design.

• Include case studies that clearly articulate the problem, your role, your design process, key decisions made, and the measurable impact or outcome of your solutions.

• Demonstrate proficiency in Figma and other relevant design and prototyping tools.

Process Documentation:

• For each portfolio project, be prepared to discuss the specific UX methodologies and research techniques employed.

• Clearly outline how you gathered user feedback and incorporated it into design iterations.

• Be ready to explain how you ensured design consistency and adhered to or evolved design systems.

• Demonstrate your ability to collaborate with engineering and product teams throughout the design lifecycle.

📝 Enhancement Note: Given the healthtech context, portfolio projects that demonstrate a focus on user safety, data privacy, and clear communication of complex medical information will be highly valued. The company's mention of "bringing structure to the design process" means candidates should be prepared to articulate their personal design process and how they establish clarity and efficiency.

💵 Compensation & Benefits

Salary Range:

For a UX Designer with 3-5 years of experience in Germany or Switzerland, the estimated salary range is:

• Germany: €55,000 - €75,000 annually

• Switzerland: CHF 80,000 - CHF 110,000 annually

📝 Enhancement Note: These figures are estimates based on industry benchmarks for UX Designers in Germany and Switzerland, considering the mid-level experience requirement and the tech/healthtech sector. Actual compensation will depend on the candidate's specific qualifications, experience, and the final negotiation, as well as the precise location within these countries (e.g., Zurich and Geneva typically have higher costs of living and salaries than smaller Swiss cities; major German cities like Hamburg are also at the higher end). The job description explicitly states "Attractive salary," confirming that competitive compensation is offered.

Benefits:

• Flexibility: Flexible schedule, remote work options, and a working time model tailored to individual needs.

• Learning & Development: Steep learning curve, regular retrospectives, inspiration sessions, and a flexible training budget.

• Team Engagement: Regular team events (e.g., skiing, white water rafting) to foster teamwork and company culture.

• Compensation: Attractive and fair salary.

• Additional Perks: Free choice of laptop, home office allowance, and an additional vacation day.

• Values-Driven Culture: Commitment to respect, tolerance, diversity, and inclusion.

Working Hours: 100% full-time employment, with a flexible schedule and working time model that suits the employee. The AI-derived standard of 40 hours per week is a common benchmark for full-time roles in these regions.

🎯 Team & Company Context

🏢 Company Culture

Industry: Telemedicine / Healthtech. Online Doctor AG operates in the rapidly evolving digital health sector, focusing on improving access to dermatological care through innovative technology.

Company Size: As a fast-growing startup, the company likely has a dynamic and agile environment, potentially ranging from 50-250 employees. This size offers opportunities for significant impact without the bureaucracy of larger corporations.

Founded: While the founding date isn't specified, the "fast-growing startup" description implies it's a relatively young company, likely founded within the last 5-10 years, still in a growth and scaling phase.

Team Structure:

• The UX team likely consists of a small, collaborative group of designers, potentially including specialists in UX research, UI design, and interaction design, working closely with Product Owners and Engineers.

• Reporting structure is likely flat, with designers reporting to a Head of Product, Design Lead, or a Product Owner, fostering direct communication.

Methodology:

• Data-driven decision-making, utilizing user research, analytics, and A/B testing to inform design strategies and product improvements.

• Agile and iterative development processes, allowing for flexibility and rapid response to user feedback and market changes.

• Emphasis on user-centric design principles, ensuring that patient and clinician needs are at the forefront of all product development.

• Continuous improvement and learning, embedded through retrospectives and a culture that encourages experimentation.

Company Website: https://careers.onlinedoctor.ch

📝 Enhancement Note: The company's mission to "improve access to dermatological care" suggests a strong sense of purpose that permeates the company culture. The focus on "cutting-edge technology" and "AI-powered design" indicates an innovative and forward-thinking approach to problem-solving.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned at a Mid-Level (2-5 years of experience). It offers the opportunity to take significant ownership of design projects, contribute to strategic decisions, and mentor junior designers as the team grows. The role requires an individual who can not only execute but also influence the design process and standards.

Reporting Structure: The UX Designer will likely report to a Product Lead or Head of Design, working within cross-functional product teams. This structure allows for direct collaboration with Product Owners and Engineers, facilitating efficient design iteration and implementation.

Operations Impact: The UX Designer's work will have a direct impact on the usability, accessibility, and overall effectiveness of the OnlineDoctor platform. By creating intuitive and trustworthy interfaces, the role contributes significantly to patient engagement, clinician efficiency, and the company's mission to improve healthcare access, ultimately driving user adoption and satisfaction, which are key operational metrics.

Growth Opportunities:

• Skill Specialization: Deepen expertise in specific areas like user research, interaction design, accessibility, or healthtech UX.

• Leadership Potential: Opportunity to grow into a Senior UX Designer or Lead Designer role, managing design projects and potentially a small team.

• Cross-functional Expertise: Develop a strong understanding of product management, engineering principles, and the healthtech industry.

• Process Improvement: Contribute to defining and refining UX processes and the design system, taking on more strategic responsibilities.

• Mentorship: Gain experience mentoring junior designers and contributing to a positive and collaborative design culture.

📝 Enhancement Note: The mention of "f::m::d" in the job title, coupled with a commitment to diversity, suggests that career growth opportunities will be equitable and focused on individual performance and development, regardless of background. The company's startup environment often provides faster growth trajectories compared to more established organizations.

🌐 Work Environment

Office Type: The company offers flexibility, with options to work fully remotely or from one of their physical offices located in Hamburg, St. Gallen, or Zürich. This hybrid approach caters to diverse working preferences.

Office Location(s):

• Hamburg, Germany (20459)

• St. Gallen, Switzerland (9000)

• Zürich, Switzerland (8001)

These locations provide hubs for those who prefer an office environment, offering opportunities for in-person collaboration and networking.

Workspace Context:

• Remote: A fully remote setup is supported, requiring self-discipline and effective communication tools. The company provides a home office allowance to support this.

• Office: For those choosing to work from an office, these locations likely offer modern, collaborative workspaces designed to foster innovation and team interaction.

• Technology: Access to necessary tools and technology, including a free choice of laptop, is provided to ensure productivity in any work setting.

Work Schedule: The company promotes a flexible schedule and working time model, allowing employees to balance work and personal life effectively. While the role is 100% full-time, the exact daily hours can often be adjusted within reasonable parameters, supporting efficient work in different time zones and personal commitments.

📝 Enhancement Note: The "f::m::d" aspect of the title indicates that inclusivity is a core tenet of their work environment, aiming to create a space where everyone feels welcome and valued, regardless of gender or background.

📄 Application & Portfolio Review Process

Interview Process: The interview process is likely to be multi-stage, designed to assess design skills, cultural fit, and problem-solving abilities.

1. Application Screening: Review of CV and portfolio to assess basic qualifications and experience.

2. Initial Interview: A conversation with a hiring manager or recruiter to discuss your background, motivations, and fit with the company culture. This may include initial questions about your UX process and German language proficiency.

3. Design Challenge/Portfolio Review: A more in-depth session where you present your portfolio and discuss selected case studies. This might involve a practical design exercise or a deep dive into a specific project to evaluate your problem-solving skills, design thinking, and technical proficiency.

4. Team/Cross-functional Interview: Meeting with potential colleagues (e.g., Product Owner, Engineers, other designers) to assess collaboration style and technical understanding.

5. Final Interview: A concluding discussion with a senior leader to finalize the decision, focusing on strategic alignment and long-term potential.

Portfolio Review Tips:

• Curate Selectively: Choose projects that best showcase your skills relevant to this role, focusing on impact and process.

• Tell a Story: For each case study, clearly articulate the problem, your role, your approach, the challenges faced, your solutions, and the outcomes. Use visuals effectively.

• Highlight Process: Emphasize your UX methodology, research techniques, and how you incorporated feedback. Show your ability to bring structure to design.

• Quantify Impact: Wherever possible, use data and metrics to demonstrate the success of your designs.

• Accessibility Focus: Explicitly mention and showcase how you applied accessibility and inclusive design principles.

• Figma Proficiency: Be ready to demonstrate your Figma skills and your understanding of design systems.

• German Language: Be prepared to discuss your German language skills and how you will use them in your role.

Challenge Preparation:

• Understand the Domain: Familiarize yourself with telemedicine, dermatology, and the challenges of designing for both patients and clinicians.

• Practice Design Thinking: Be ready to tackle a hypothetical design problem, outlining your approach from understanding the user to generating solutions.

• Articulate Trade-offs: Discuss how you balance user needs, business goals, technical constraints, and regulatory requirements.

• Demonstrate Collaboration: Prepare examples of how you've worked effectively with cross-functional teams.

📝 Enhancement Note: The "f::m::d" aspect implies that the interview process will be conducted with fairness and an eye towards creating an inclusive environment for all candidates, ensuring a consistent experience for everyone applying.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for wireframing, prototyping, UI design, and collaboration. Candidates must demonstrate strong proficiency.

• User Research Tools: Experience with tools for user testing, interviews, surveys (e.g., UserTesting.com, Maze, SurveyMonkey, Typeform).

• Prototyping Tools: Proficiency in Figma's prototyping capabilities or other tools like InVision, Adobe XD.

• Design System Management: Experience contributing to or utilizing design systems.

Analytics & Reporting:

• Familiarity with product analytics platforms (e.g., Google Analytics, Mixpanel, Amplitude) to understand user behavior and measure design impact.

CRM & Automation:

Emerging Technologies:

• Interest and potential experience with AI-powered design and research tools.

📝 Enhancement Note: The emphasis on "AI-powered design and research tools" suggests the company is at the forefront of adopting new technologies, and candidates with experience or a strong interest in this area will be highly valued.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving the needs of both patients and clinicians.

• Innovation: Embracing new technologies and methodologies to push the boundaries of telemedicine and digital health.

• Collaboration: Fostering a supportive and cross-functional environment where ideas are shared freely and teams work together towards common goals.

• Impact: Driving meaningful change in healthcare accessibility and quality through thoughtful and effective design.

• Diversity & Inclusion: Actively promoting respect, tolerance, and equal opportunities for all team members, as highlighted by the "f::m::d" designation.

Collaboration Style:

• Cross-functional Integration: Seamless collaboration with Product, Engineering, and other stakeholders is paramount. Designers are expected to be active participants in team discussions and decision-making.

• Open Communication: Encouraging direct and honest feedback, both giving and receiving, through regular meetings, retrospectives, and informal discussions.

• Agile & Iterative: Working in an agile manner, embracing flexibility, and iterating on designs based on continuous feedback and testing.

• Knowledge Sharing: A culture that promotes learning from each other, sharing best practices, and contributing to a collective understanding of UX excellence.

📝 Enhancement Note: The explicit mention of "Respect and tolerance are part of our DNA" and active support for "diversity and inclusion" underscores that these are not just buzzwords but foundational principles of how Online Doctor AG operates and interacts internally.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Technical/Regulatory Constraints: Designing for healthtech involves navigating complex regulations and ensuring data privacy and security, which can limit design flexibility.

• Bridging Patient and Clinician Experiences: Creating a cohesive and effective experience that serves two distinct user groups with different needs, motivations, and technical proficiencies.

• Rapid Growth Environment: Adapting to a fast-paced startup environment where priorities can shift, and new challenges emerge constantly.

• Establishing Design Processes: As a growing company, there might be ongoing efforts to formalize and scale design processes and systems, requiring proactive contribution.

Learning & Development Opportunities:

• Specialized Healthtech UX: Gaining deep expertise in the unique challenges and opportunities of user experience design within the healthcare industry.

• AI in Design: Exploring and applying AI tools for research, ideation, and design optimization.

• Cross-functional Skill Development: Enhancing understanding of product strategy, agile development, and business operations.

• Mentorship & Leadership: Opportunities to mentor junior designers and take on leadership roles as the team expands.

• Industry Trends: Staying abreast of advancements in telemedicine, UX design, and digital health technologies.

📝 Enhancement Note: The company's "steep learning curve" and "training budget" directly support addressing these challenges by providing resources for continuous learning and skill development.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance conflicting user needs or stakeholder requirements. How did you approach it, and what was the outcome?" (Focus on your process, negotiation skills, and ability to find solutions.)

• "How do you ensure your designs are accessible and inclusive? Can you walk us through an example from your portfolio?" (Be prepared to discuss specific guidelines and your practical application.)

• "Imagine we need to design a new feature for asynchronous consultations. What would be your first steps in approaching this design problem?" (Demonstrate your structured thinking, research approach, and ideation process.)

Company & Culture Questions:

• "What interests you about Online Doctor AG and the healthtech industry specifically?" (Show you've researched the company's mission and the sector.)

• "How do you embody Online Doctor AG's values of respect, tolerance, diversity, and inclusion in your work?" (Connect your personal values and experiences to their stated culture.)

• "How do you handle receiving critical feedback on your designs?" (Demonstrate a growth mindset and ability to iterate constructively.)

Portfolio Presentation Strategy:

• Start with the "Why": Clearly state the problem you were solving and the user/business goals.

• Show Your Process: Don't just show final screens; explain your thought process, research, iterations, and decision-making. Use visuals to illustrate this.

• Highlight Your Role: Be specific about your contributions, especially in team projects.

• Quantify Results: Use metrics and data to demonstrate the impact of your designs.

• Discuss Challenges: Be honest about any difficulties you faced and how you overcame them.

• Tailor to Online Doctor: Connect your experience and approach to the specific needs of Online Doctor AG and the healthtech domain.

• Prepare for Figma Demo: Be ready to navigate your Figma files to show your workflow and design system usage.

📝 Enhancement Note: The emphasis on "f::m::d" suggests interviewers will be attentive to how candidates discuss collaboration and inclusivity, so prepare examples that showcase your ability to work effectively in a diverse team setting.

📌 Application Steps

To apply for this UX Designer position:

• Submit your application through the provided link on the Online Doctor AG careers page.

• Customize Your Resume: Tailor your CV to highlight your 3+ years of UX/Product Design experience, specific achievements, and proficiency in Figma and user research methodologies. Ensure keywords like "UX Design," "Product Design," "Figma," "User Research," and "Healthtech" are present where relevant.

• Curate Your Portfolio: Select 3-5 of your strongest projects that best align with the role's requirements. Focus on projects demonstrating end-to-end design process, user-centricity, and ideally, experience with patient or clinician-facing applications. Be ready to present these with a clear narrative.

• Prepare Your German Language Skills: Be ready to conduct parts of the interview, particularly with German-speaking team members, in German at a C1 level. Practice discussing your UX process and motivations in German.

• Research Online Doctor AG: Familiarize yourself with their mission, platform, and the healthtech industry. Understand their commitment to diversity and inclusion ("f::m::d") and how your skills and values align.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.