📍 Job Overview
Job Title: UX Design and Web Lead (6 months Maternity Cover)
Company: PRISM+
Location: Singapore, Singapore
Job Type: TEMPORARY
Category: Digital Design & Web Operations
Date Posted: 2026-09-29
Experience Level: Mid-Senior Level (5-10 years)
Remote Status: Hybrid
🚀 Role Summary
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Lead a team responsible for the PRISM+ website, campaign execution, and mobile app UX design, ensuring high-quality output and adherence to established processes.
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Drive website and e-commerce user experience improvements across product pages, collection pages, homepage, cart, checkout, and campaign landing pages.
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Manage and execute the Conversion Rate Optimization (CRO) and A/B testing roadmap, prioritizing hypotheses, overseeing test implementation, and reporting on results.
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Ensure timely and effective web changes, mechanics, and assets for the promotional calendar, coordinating with e-commerce, brand, retail, and CRM teams.
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Oversee the launch readiness of new products, including Product Detail Page (PDP) builds, marketplace listings, and associated assets.
📝 Enhancement Note: While the raw input describes a UX Design and Web Lead role, the output is framed within a "Digital Design & Web Operations" category. This is a strategic adjustment to align with operations-focused job boards and candidate search patterns, emphasizing the operational aspects of managing a website and digital product lifecycle rather than purely creative design. The role's temporary nature is also highlighted as a key characteristic.
📈 Primary Responsibilities
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Team Leadership & Management:
- Direct day-to-day priorities for a team comprising UX designers and frontend web developers, including offshore contractors.
- Proactively manage team bandwidth, identify and resolve roadblocks, and conduct thorough quality control (QC) of all outputs before deployment.
- Foster a collaborative and efficient team environment that maintains high standards of work.
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Website & E-commerce UX Ownership:
- Take full ownership of the end-to-end PRISM+ web experience, from initial concept to final implementation.
- Strategize, brief, review, and oversee the deployment of UX improvements for key website sections, including product pages, collection pages, homepage, cart, checkout, and dedicated campaign/sale pages.
- Ensure a seamless and intuitive user journey that aligns with business objectives and customer needs.
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Conversion Rate Optimization (CRO) & A/B Testing:
- Actively manage and advance the website's experimentation roadmap.
- Prioritize hypotheses based on data and business impact, oversee the design and development of A/B tests, and ensure their successful deployment.
- Analyze test results rigorously, interpret data honestly, and provide comprehensive monthly reports on performance and key learnings.
- Maintain a consistent pace of several test shipments per month to drive continuous improvement.
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Campaign & Promotional Execution:
- Deliver all necessary web changes, promotional mechanics (e.g., promo codes, Gift With Purchase - GWP, bundles), and creative assets required for the active retail promotional calendar.
- Collaborate closely with e-commerce, brand marketing, retail operations, and CRM teams to ensure all campaign pages are thoroughly vetted and live ahead of scheduled launch dates.
- Ensure marketing initiatives are translated effectively into engaging and functional web experiences.
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Product Launch Management:
- Ensure all new Stock Keeping Units (SKUs) are launch-ready by managing PDP builds, master slices, thumbnail creation, rendering, marketplace listings, and associated launch assets.
- Coordinate with product and marketing teams to meet all launch deadlines and ensure accurate representation of products online.
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Cross-Functional Coordination & Communication:
- Engage daily with key stakeholders across e-commerce, brand, retail, operations, and customer service departments.
- Effectively manage incoming briefs and outgoing deliverables, ensuring clear communication and alignment on project scope and timelines.
- Proactively identify and flag potential gaps or risks to project success, rather than allowing them to negatively impact outcomes.
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Secondary Surface Management:
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Oversee Business As Usual (BAU) activities for mobile app UX, marketplace storefronts (e.g., Shopee, Lazada, TikTok Shop), and occasional print or retail collateral (e.g., brochures, flyers, Out-of-Home - OOH advertising).
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Direct and QC the execution of tasks related to these secondary platforms to maintain brand consistency and operational efficiency.
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📝 Enhancement Note: The responsibilities have been expanded to clearly delineate the operational management aspects of the role, such as "Team Leadership & Management," "Website & E-commerce UX Ownership," and "Campaign & Promotional Execution." This framing emphasizes the need for process oversight, quality control, and cross-functional coordination, which are critical in operations roles. The inclusion of specific platforms like Shopee and Lazada, and the mention of a "busy retail calendar," also adds valuable context for operations professionals.
🎓 Skills & Qualifications
Education:
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A Bachelor's degree in Design, Human-Computer Interaction (HCI), Digital Media, Computer Science, or a related field is preferred. Equivalent practical experience will also be strongly considered. Experience:
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Minimum of 6 years of experience in UX design, digital design, or a closely related field.
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At least 2 years of proven experience in a team leadership or management capacity, directly overseeing designers and developers.
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Demonstrated experience within an e-commerce or Direct-to-Consumer (D2C) retail environment is highly desirable. Required Skills:
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UX/UI Design Proficiency:
- Advanced skills in user experience (UX) and user interface (UI) design principles, with a strong portfolio showcasing impactful design solutions.
- Figma Expertise: High-level proficiency in Figma, including its collaborative features, prototyping capabilities, and design system management. Ability to create and iterate on designs efficiently.
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Conversion Rate Optimization (CRO) & A/B Testing:
- Proven track record in CRO strategies and A/B testing methodologies.
- Experience in formulating data-driven hypotheses, collaborating with developers on test implementation, and honestly interpreting test results to drive actionable insights.
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Web Development & E-commerce Platforms:
- Solid understanding of frontend web development concepts and best practices.
- Comfortable managing and collaborating with web developers on technical projects.
- Shopify Experience: Prior experience working with or managing Shopify platforms is a strong plus, given its prevalence in D2C e-commerce.
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Team Leadership & Project Management:
- Demonstrated ability to lead, mentor, and manage a team of creative and technical professionals.
- Strong project management skills, with the ability to juggle multiple priorities, manage timelines, and ensure successful project delivery.
- Experience managing offshore contractors and ensuring consistent quality across distributed teams.
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Stakeholder Management & Communication:
- Excellent verbal and written communication skills, with the ability to articulate design decisions and project status clearly.
- Proven ability to work effectively with cross-functional teams (e.g., e-commerce, marketing, product, CS) and manage stakeholder expectations.
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Resilience & Decision-Making:
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Ability to remain calm and effective under pressure, particularly within a fast-paced retail environment with strict promotional calendar deadlines.
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Decisive and proactive; capable of making sound judgments quickly with the available context, without requiring constant direction. Preferred Skills:
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Mobile App UX: Experience with mobile app UX design and best practices.
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Testing & Analytics Tools: Familiarity with testing tools beyond standard A/B testing platforms, such as Omniconvert or similar.
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Marketplace Platforms: Experience managing or optimizing storefronts on platforms like Shopee, Lazada, or TikTok Shop.
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AI Tools: Exposure to or experience leveraging AI tools within design or CRO workflows to enhance efficiency and outcomes.
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Print & Collateral Design: Basic understanding of design principles for print and physical retail collateral.
📝 Enhancement Note: The "Skills & Qualifications" section has been structured to emphasize both foundational design skills and operational management competencies. Specific tools like Figma are highlighted, and the "Required" vs. "Preferred" distinction is used to guide candidates. The soft skills crucial for operations, such as "Resilience & Decision-Making" and "Stakeholder Management," are also explicitly called out.
📊 Process & Systems Portfolio Requirements
Portfolio Essentials:
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Design Process Documentation: Showcase a clear, step-by-step design process from problem definition, user research, ideation, wireframing, prototyping, to final UI design and user testing.
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CRO & A/B Testing Case Studies: Present detailed case studies of A/B tests or CRO initiatives led. These should clearly outline the hypothesis, the design/development process, the results (including key metrics like conversion rate lift, revenue impact), and learnings.
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Website & E-commerce UX Examples: Include examples of website redesigns, feature enhancements, or UX improvements for e-commerce platforms. Highlight the user-centric approach and the business impact achieved.
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Team Management & Workflow Examples: If possible, include examples of how you managed team workflows, prioritized tasks, or implemented process improvements within a design or development team.
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Data-Driven Decision Making: Demonstrate how data (analytics, user feedback, test results) informed your design decisions and led to measurable improvements. Quantify impact wherever possible.
Process Documentation:
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Workflow Design & Optimization: Provide examples of how you have designed, documented, and optimized workflows for design sprints, campaign execution, or product launch processes.
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System Implementation & Standards: Showcase experience in implementing or managing design systems, style guides, or quality assurance processes for web assets and UX.
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Measurement & Performance Analysis: Illustrate your approach to measuring the performance of UX initiatives and A/B tests, including the metrics tracked and reporting mechanisms used.
📝 Enhancement Note: This section is crucial for operations-focused roles. It emphasizes not just the final output but the process behind it, aligning with an operations mindset. The focus on "CRO & A/B Testing Case Studies" and "Data-Driven Decision Making" directly addresses the analytical and results-oriented nature of operations.
💵 Compensation & Benefits
Salary Range:
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Estimated Range: SGD 7,000 - SGD 9,500 per month.
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Methodology: This estimate is based on industry benchmarks for similar Lead UX/Web Design roles with management responsibilities in Singapore, considering the hybrid work arrangement, the company's standing as a leading electronics brand, and the temporary 6-month contract nature of the position. The range accounts for the required experience level (6+ years total, 2+ in leadership) and the specific technical skills (Figma, CRO, Shopify). The temporary nature may influence the upper end of the range compared to a permanent role, reflecting the short-term commitment.
Benefits:
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Contract Duration: 6-month fixed-term contract.
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Health Insurance: Comprehensive health insurance coverage provided.
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Paid Time Off: Accrual of annual leave and sick leave as per Singapore employment law.
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Professional Development: Opportunities to work on high-impact projects for a leading D2C brand, with potential exposure to advanced CRO strategies and team leadership.
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Team Collaboration: Access to a supportive team and direct line to VP Commercial for strategic decision-making.
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Potential for Extension: While a 6-month cover, strong performance may lead to discussions about future opportunities.
Working Hours:
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Standard Hours: Approximately 40 hours per week.
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Flexibility: A hybrid work arrangement is offered, allowing for a balance between in-office collaboration and remote work. Specific days in the office may be determined by team needs and project phases, but the overall structure supports flexibility.
📝 Enhancement Note: A specific salary range and detailed methodology are provided, which is critical for operations professionals evaluating opportunities. The benefits are tailored to reflect a contract role, and the working hours emphasize the hybrid nature and associated flexibility.
🎯 Team & Company Context
🏢 Company Culture
Industry: Consumer Electronics / E-commerce / Direct-to-Consumer (D2C)
Company Size: PRISM+ has grown significantly since its founding in 2017, becoming the number one monitor and smart TV brand in Singapore and expanding into Australia, Malaysia, and the Philippines. While specific employee count isn't provided, its market leadership and product range suggest a medium to large, rapidly scaling organization.
Founded: 2017
Team Structure:
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Operations Focus: The role sits within a team responsible for the digital presence and customer journey of PRISM+. This team likely comprises UX designers, frontend web developers, and potentially digital marketers or campaign specialists.
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Reporting: You will report to the VP Commercial, indicating a direct line to senior leadership and significant influence on strategic priorities.
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Cross-Functional Collaboration: Daily interaction with key departments such as e-commerce, brand marketing, retail operations, customer service, and product teams is expected, highlighting a highly integrated GTM (Go-To-Market) approach.
Methodology:
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Data-Driven Decision Making: The emphasis on CRO and A/B testing indicates a strong reliance on data analytics to inform design and business decisions.
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Agile & Iterative Processes: The mention of a "busy retail calendar," "hard launch dates," and continuous A/B testing suggests an agile and iterative approach to web development and campaign execution.
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Efficiency & Quality: The need to "keep quality and pace up" and "make good calls quickly" points to a culture that values both efficiency and high standards of output.
Company Website: prismplus.sg
📝 Enhancement Note: The company context is framed to highlight its position in the competitive D2C electronics market and the implications for the operations team. The emphasis on "Data-Driven Decision Making" and "Agile & Iterative Processes" directly aligns with operational best practices.
📈 Career & Growth Analysis
Operations Career Level: This role is positioned as a Lead, a mid-to-senior level position that combines individual contribution with team management. It requires a blend of hands-on design/development oversight and strategic leadership in managing digital assets and customer journeys.
Reporting Structure: Reporting directly to the VP Commercial provides high visibility and direct access to senior leadership. This structure facilitates rapid decision-making and allows the individual to influence commercial strategy.
Operations Impact: The UX Design and Web Lead has a significant impact on PRISM+'s revenue and customer engagement through the direct management of the company's primary e-commerce website, campaign execution, and product launches. Success in this role directly translates to improved conversion rates, customer satisfaction, and sales performance.
Growth Opportunities:
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Leadership Development: Gain extensive experience in managing and developing a team of designers and developers, honing leadership and people management skills.
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E-commerce & CRO Expertise: Deepen expertise in e-commerce UX best practices, Conversion Rate Optimization strategies, and A/B testing methodologies within a high-growth D2C environment.
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Strategic Influence: Opportunity to contribute to commercial strategy through direct interaction with the VP Commercial and by driving impactful web initiatives.
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Cross-Functional Exposure: Broaden understanding of various business functions (e-commerce, marketing, retail, CS) through daily collaboration, enhancing overall business acumen.
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Potential for Permanent Role: While a maternity cover, exceptional performance and business needs could open doors to future permanent opportunities within PRISM+.
📝 Enhancement Note: This section focuses on the career trajectory and impact specific to an operations professional. It highlights leadership growth, specialized skill development in areas like CRO, and the strategic influence a role like this can wield within a company.
🌐 Work Environment
Office Type: Hybrid work arrangement, suggesting a blend of in-office collaboration and remote flexibility.
Office Location(s): Singapore. Specific office details are not provided, but it is assumed to be a professional workspace conducive to team collaboration and focused work.
Workspace Context:
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Collaborative Environment: The hybrid model and emphasis on cross-functional coordination suggest a workplace that values both independent work and team synergy. Expect opportunities for brainstorming, design critiques, and project alignment sessions.
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Tools & Technology: Access to industry-standard design tools (Figma), web development platforms (Shopify), and CRO/testing tools is expected. The team likely utilizes project management software (e.g., Jira, Asana) for task tracking.
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Team Interaction: While working remotely, there will be structured opportunities for interaction with the UX/Web team and other departments, likely through virtual meetings and scheduled in-office days.
Work Schedule:
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Standard Hours: Approximately 40 hours per week.
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Flexibility: The hybrid arrangement allows for flexibility in managing work hours and location, provided team commitments and project deadlines are met. This flexibility is beneficial for operations professionals who may need to manage complex workflows or data analysis tasks.
📝 Enhancement Note: The description of the work environment emphasizes the operational aspects of a hybrid setup, focusing on collaboration, necessary tools, and the flexibility that supports efficient workflow management for operations professionals.
📄 Application & Portfolio Review Process
Interview Process:
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Initial Screening: HR or a hiring manager will review applications and portfolios to assess alignment with core requirements.
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Hiring Manager Interview: A discussion with the VP Commercial to evaluate leadership capabilities, strategic thinking, and overall fit for the role and company culture. This will likely involve scenario-based questions related to managing teams and handling high-pressure situations.
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Team/Stakeholder Interviews: Interviews with key team members (e.g., lead developers, senior designers) and cross-functional stakeholders (e.g., e-commerce manager, brand lead) to assess collaboration style, technical understanding, and ability to manage diverse perspectives.
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Portfolio Review & Presentation: A dedicated session where candidates present their portfolio, focusing on specific case studies demonstrating UX design, CRO initiatives, team leadership, and problem-solving skills. This is a critical stage for evaluating practical application of skills.
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Final Interview/Offer: Potential final discussion to confirm terms and extend an offer.
Portfolio Review Tips:
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Highlight Process, Not Just Product: For each case study, clearly articulate your role, the problem statement, your design process, the solutions implemented, and the measurable outcomes. Emphasize how you leveraged data and user feedback.
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Showcase Leadership: Include examples of how you managed a team, delegated tasks, provided feedback, and resolved conflicts. Quantify the impact of your team's work under your leadership.
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CRO & A/B Testing Depth: Detail your approach to hypothesis generation, test design, execution, and analysis. Present clear metrics demonstrating the impact on conversion rates, revenue, or other key performance indicators (KPIs).
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Adaptability & Problem-Solving: Be prepared to discuss how you handled challenging projects, tight deadlines, or unexpected issues. Demonstrate your ability to make quick, informed decisions.
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Company Alignment: Research PRISM+'s current website and marketing efforts. Be prepared to offer initial thoughts on potential areas for UX or CRO improvement, demonstrating your understanding of their business and market.
Challenge Preparation:
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Scenario-Based Questions: Expect questions about managing conflicting priorities, handling underperforming team members, or navigating complex stakeholder requests. Prepare responses using the STAR method (Situation, Task, Action, Result).
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Design/CRO Challenge: You may be given a brief task or asked to critique a live page, requiring you to apply your UX/CRO knowledge and articulate your recommendations clearly and concisely.
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Stakeholder Communication: Practice explaining technical concepts and design decisions to non-technical stakeholders, focusing on business impact and alignment with objectives.
📝 Enhancement Note: This section provides actionable advice for operations candidates, focusing on how to present their experience and prepare for interviews within the context of a UX/Web Lead role that has significant operational oversight. The emphasis on portfolio presentation and challenge preparation is tailored for this type of position.
🛠 Tools & Technology Stack
Primary Tools:
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Design & Prototyping: Figma (primary requirement, advanced skills needed).
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Web Development Platform: Shopify (strong plus, experience managing or developing on is key).
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Project Management: Likely tools such as Jira, Asana, Trello, or Monday.com for task tracking, sprint planning, and workflow management.
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Collaboration Tools: Slack, Microsoft Teams for daily communication and team coordination.
Analytics & Reporting:
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Web Analytics: Google Analytics (or similar, e.g., Adobe Analytics) for tracking website traffic, user behavior, and conversion funnels.
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A/B Testing & CRO Platforms: Tools like Optimizely, VWO (Visual Website Optimizer), Google Optimize, or potentially integrated solutions within Shopify or other platforms. Omniconvert is mentioned as a plus.
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Data Visualization: Tools like Tableau, Power BI, or Looker for creating dashboards and reporting on key performance indicators (KPIs).
CRM & Automation:
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CRM System: Familiarity with CRM principles and data management, though direct CRM management might be handled by other teams.
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Marketing Automation: Understanding of how web actions integrate with marketing automation platforms (e.g., HubSpot, Mailchimp) for campaign execution and customer journeys.
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Integration Tools: Awareness of how different systems (e.g., website, CRM, analytics) integrate to provide a cohesive data picture.
📝 Enhancement Note: This section details the technology stack relevant to a UX Design and Web Lead with operational responsibilities. It highlights not just design tools but also analytics, CRO platforms, and project management software, which are core to operations roles.
👥 Team Culture & Values
Operations Values:
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Data-Driven Excellence: A commitment to using data analytics, A/B testing results, and user feedback to inform all design and web strategy decisions, ensuring measurable impact.
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Customer-Centricity: A deep understanding of user needs and a dedication to creating seamless, intuitive, and engaging customer experiences across all digital touchpoints.
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Agility & Responsiveness: The ability to adapt quickly to changing market demands, promotional opportunities, and business priorities, particularly within the fast-paced retail calendar.
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Collaboration & Communication: Fostering an environment where open communication, constructive feedback, and cross-functional teamwork are paramount to achieving shared goals.
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Accountability & Ownership: Taking responsibility for team deliverables, project outcomes, and proactive problem-solving to ensure high-quality execution and timely launches.
Collaboration Style:
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Cross-Functional Integration: A highly collaborative approach is essential, requiring daily interaction and alignment with e-commerce, brand, retail, and customer service teams to ensure cohesive Go-To-Market strategies.
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Process Review & Feedback: Encouraging a culture of continuous improvement through regular review of design processes, campaign performance, and team workflows, with an emphasis on constructive feedback loops.
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Knowledge Sharing: Promoting an environment where team members share insights, best practices, and learnings from design, development, and CRO efforts to elevate the collective skill set and drive innovation.
📝 Enhancement Note: This section defines the cultural and value-based expectations for the role, framing them through an operations lens. Emphasis is placed on data-driven approaches, cross-functional integration, and accountability, which are critical for operational success.
⚡ Challenges & Growth Opportunities
Challenges:
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Managing a Hybrid Team: Effectively leading and motivating a team split between remote and in-office members, ensuring consistent productivity and team cohesion.
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Balancing Speed and Quality: Maintaining high standards of UX and web development output while meeting the demands of a fast-paced retail calendar with frequent product launches and promotions.
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Cross-Functional Alignment: Navigating priorities and communication across multiple departments to ensure seamless campaign execution and product launches, requiring strong negotiation and stakeholder management skills.
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Rapid Iteration & Testing: Keeping the A/B testing roadmap active and delivering timely results requires efficient hypothesis generation, development, and analysis cycles.
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Maternity Cover Transition: Stepping into an established team and processes requires quick adaptation, effective handover utilization, and building trust rapidly.
Learning & Development Opportunities:
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Leadership Skill Enhancement: Direct experience managing a team of UX designers and web developers, providing opportunities to refine people management, coaching, and strategic planning skills.
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Advanced CRO & E-commerce Strategy: Gaining hands-on experience with sophisticated A/B testing, conversion optimization techniques, and the operational nuances of a successful D2C e-commerce business.
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Strategic Business Impact: The role offers direct exposure to commercial strategy and decision-making through reporting to the VP Commercial, providing insights into how digital operations influence overall business growth.
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Cross-Functional Acumen: Broadening understanding of integrated Go-To-Market operations by working closely with e-commerce, marketing, retail, and customer service teams.
📝 Enhancement Note: This section focuses on the practical challenges and the developmental opportunities inherent in the role, framed to appeal to operations professionals seeking growth and impact. It highlights skill development in leadership, data analysis, and strategic operations.
💡 Interview Preparation
Strategy Questions:
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"Describe your process for managing a team of designers and developers, both in-office and remote. How do you ensure quality and maintain momentum?" (Focus on your leadership methodology, QC processes, and team motivation tactics.)
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"Walk us through a challenging A/B test or CRO initiative you led. What was the hypothesis, your process, the results, and what did you learn?" (Be prepared to present a detailed case study with clear metrics and ROI.)
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"How would you prioritize conflicting requests from different departments (e.g., Marketing for a campaign, Product for a new feature launch) under tight deadlines?" (Demonstrate your prioritization framework, communication strategy, and decision-making process.) Company & Culture Questions:
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"Based on your research, what opportunities do you see for improving the PRISM+ website's user experience or conversion rate?" (Show you've researched their site and can apply your expertise strategically.)
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"How do you approach collaboration with non-design/development teams, such as e-commerce or customer service?" (Highlight your communication style, empathy, and ability to translate technical needs into business benefits.)
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"Describe a time you had to make a quick, critical decision with incomplete information. What was the situation and outcome?" (Assess your decisiveness and ability to operate effectively under pressure.) Portfolio Presentation Strategy:
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Structure Your Narrative: For each case study, clearly define the problem, your role and actions, the solution, and the quantifiable results. Use a story-telling approach to engage the interviewers.
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Quantify Impact: Whenever possible, use numbers and data to demonstrate the success of your projects (e.g., % increase in conversion rate, % reduction in bounce rate, revenue generated).
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Showcase Process: Detail your UX design process, your A/B testing methodology, and how you managed your team. Emphasize your problem-solving approach and how you leveraged data.
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Be Prepared for Technical Deep Dives: Understand the technical aspects of your projects and be ready to discuss them, especially concerning Shopify and frontend development.
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Address the Temporary Nature: Frame your experience and goals in a way that shows you understand the 6-month contract and are focused on delivering immediate value and a strong handover.
📝 Enhancement Note: This section offers specific, actionable advice for preparing for interviews and presenting a portfolio, tailored to the unique requirements of a temporary, lead-level UX and Web Operations role. It focuses on demonstrating both strategic thinking and operational execution capabilities.
📌 Application Steps
To apply for this operations position:
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Submit your application through the provided link on Workable.
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Tailor Your Resume: Highlight experience in UX design, web development management, CRO, A/B testing, e-commerce platforms (especially Shopify), and team leadership. Quantify achievements with specific metrics related to conversion rate optimization, user engagement, or project delivery timelines.
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Curate Your Portfolio: Select 3-5 of your strongest projects that showcase your design process, team leadership, and, most importantly, your impact on conversion rates and user experience in an e-commerce context. Ensure your portfolio includes detailed case studies of A/B tests or CRO initiatives.
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Prepare for Case Studies: Be ready to discuss your portfolio projects in detail, focusing on your strategic approach, execution, and measurable results. Practice presenting your A/B testing methodology and team management examples.
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Research PRISM+: Familiarize yourself with PRISM+'s current website, product offerings, and marketing campaigns. Understand their D2C model and the competitive landscape in Singapore and surrounding markets. This will help you ask insightful questions and tailor your responses.
⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.
Application Requirements
The role requires at least 6 years of experience in UX or digital design, with a minimum of 2 years in a leadership capacity. Proficiency in Figma, strong CRO/A/B testing experience, and the ability to manage technical teams in an e-commerce environment are essential.