Summer 2027 Intern - Enterprise Technology - UX Designer

📍 Job Overview

Job Title: Summer 2027 Intern - Enterprise Technology - UX Designer

Company: State Farm

Location: Bloomington, Illinois, United States; Dunwoody, Georgia, United States; Tempe, Arizona, United States; Richardson, Texas, United States

Job Type: INTERN

Category: UX Design / Enterprise Technology

Date Posted: September 14, 2026

Experience Level: 0-2 Years (Internship)

Remote Status: Hybrid (with potential for 100% remote for qualified candidates outside specific hub locations, but requiring travel for onboarding and events)

🚀 Role Summary

• This internship offers a unique opportunity to engage with cutting-edge UX design principles within a large enterprise technology environment at State Farm.

• Interns will directly support customer and agent experiences by applying core UX methodologies, including research, interaction design, and visual craft.

• A significant focus will be placed on understanding and designing for the integration of Artificial Intelligence (AI) into user workflows, emphasizing user control, trust, and informed interaction.

• The role involves collaborating with experienced designers, product partners, and engineers to translate user needs and business objectives into tangible, tested digital experiences.

📝 Enhancement Note: While the title is "UX Designer," the description emphasizes "Enterprise Technology" and the context of a large insurance company. This suggests the role will focus on internal tools, agent-facing applications, or customer-facing platforms with a strong emphasis on scalability, security, and integration within a complex existing infrastructure, rather than purely consumer-facing product design. The AI component is particularly noteworthy, indicating a forward-thinking approach to technology adoption.

📈 Primary Responsibilities

• Support the design and development of user interfaces and experiences for enterprise applications, focusing on both web and mobile platforms.

• Conduct user research, analyze findings, and translate them into actionable design insights to inform product decisions.

• Develop user flows, wireframes, mockups, and interactive prototypes to communicate design concepts and solutions effectively.

• Collaborate with cross-functional teams, including product managers, engineers, and business stakeholders, to ensure design solutions meet user needs and business objectives.

• Explore and prototype the integration of AI technologies into user workflows, investigating how AI can enhance task completion while ensuring users remain informed and in control.

• Contribute to the refinement and expansion of technology solutions that strengthen human connections and enhance customer and agent experiences.

• Participate in design critiques and feedback sessions to iterate on designs and improve overall user experience.

• Assist in the creation and maintenance of design system components and documentation.

📝 Enhancement Note: The responsibilities highlight a blend of foundational UX design tasks and forward-looking exploration into AI integration. The emphasis on "enterprise technology" implies a need for understanding complex systems and internal user needs, which may differ from typical B2C UX roles. The iterative process of "problem definition to a tested experience" suggests a structured design lifecycle.

🎓 Skills & Qualifications

Education:

• Currently enrolled as a full-time college or university student, expecting to be a rising sophomore by the start of the internship.

• Coursework or a declared major in Human-Computer Interaction (HCI), User Experience (UX) Design, Product Design, Design Thinking, Information Architecture, Computer Science, or a closely related field.

• Must have completed High School Diploma/GED.

• At least one semester of college remaining after the summer of 2027. Experience:

• Demonstrated experience through one or more class projects, personal projects, campus involvement, or extracurricular activities that showcase the application of research, interaction decisions, or visual design to solve user problems.

• Regular hands-on use of an AI tool for academic, personal, or exploratory purposes, with the ability to articulate its strengths and limitations. Required Skills:

• Basic understanding of human-centered design principles, user research methodologies, interaction design, and design systems.

• Foundational visual design skills, including proficiency in layout, typography, and color theory, with the ability to articulate design choices.

• Ability to create basic wireframes, mockups, interactive prototypes, user flows, or journey maps.

• Experience using Figma for design and prototyping.

• Familiarity with AI tools such as Claude, Claude Design, ChatGPT Work, and ChatGPT Codex.

• Demonstrated curiosity and initiative through experimentation, side projects, campus involvement, or self-directed learning.

• Strong communication skills to articulate design thinking, ask pertinent questions, and collaborate effectively within a team environment.

• Interest in human-AI interaction, including concepts like user control, appropriate AI initiative, building trust, and error recovery.

• Emerging judgment in evaluating AI-generated output against user goals, research findings, usability, and potential unintended consequences. Preferred Skills:

• Previous internship experience in UX design or a related field.

• Experience with other design and prototyping tools.

• Familiarity with agile development methodologies.

• A portfolio showcasing a range of UX design projects, demonstrating problem-solving skills and design process.

📝 Enhancement Note: The requirement for "rising sophomore" and "at least one semester of college remaining" clearly defines the target candidate as an early-career student with significant academic runway. The emphasis on AI tool usage and human-AI interaction is a critical differentiator for this role, suggesting the company is actively exploring AI's role in its technology stack. The explicit mention of Figma and familiarity with specific AI tools (Claude, ChatGPT) provides concrete technical requirements.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A curated portfolio demonstrating a clear understanding of the UX design process, from problem identification to solution design.

• Case studies that highlight specific user problems, the research conducted, design decisions made, and the rationale behind them.

• Examples of wireframes, user flows, interactive prototypes, and final visual designs that showcase your design capabilities.

• Projects that illustrate your ability to apply design thinking principles and human-centered design methodologies.

• Evidence of experience with tools like Figma, demonstrating proficiency in creating design artifacts.

• A section dedicated to showcasing any projects involving AI tools or exploring human-AI interaction, explaining your approach and learnings. Process Documentation:

• Ability to document design processes, including research findings, ideation sketches, wireframing iterations, and prototyping steps.

• Clear articulation of the design thinking methodology used for specific projects within the portfolio.

• Demonstration of how user feedback and testing were incorporated into the design process to refine solutions.

📝 Enhancement Note: For an internship role, the portfolio expectations are focused on demonstrating potential and process understanding rather than extensive professional output. The emphasis is on the process of design, problem-solving, and the ability to articulate design choices, especially concerning AI integration. Case studies that clearly outline the problem, your approach, and the outcome are crucial.

💵 Compensation & Benefits

Salary Range: $28.00/hour.

Benefits:

• Competitive hourly wage.

• $2,000 stipend for the duration of the internship program.

• 40 hours of Life Leave.

• Military Leave.

• 401(K) Savings Plan (Eligible at age 18).

• Mutual Funds (Eligible at age 18).

• Commuter Benefits.

• Wellness programs.

• US Discount program.

• Good Neighbor Grant program.

• Matching Gift program.

• Employee Assistance Fund.

• Company Holidays.

Working Hours: Monday-Friday, 38.75 hours per week.

• A commitment to full participation throughout the internship period with minimal schedule disruptions is expected.

📝 Enhancement Note: The salary of $28.00/hour and a $2,000 stipend are competitive for a summer internship program. The inclusion of 401(K) eligibility and other financial benefits, even for interns, is a strong perk. The mention of "Life Leave" and "Military Leave" indicates a comprehensive approach to employee well-being. The 38.75-hour work week is slightly above a standard 40-hour week, common in some corporate environments.

🎯 Team & Company Context

🏢 Company Culture

Industry: Insurance and Financial Services. State Farm is a leading provider of auto, home, life insurance, and financial services in the United States.

Company Size: Large Enterprise (State Farm is one of the largest insurance companies in the U.S., employing tens of thousands).

Founded: 1922. State Farm has a long-standing history, emphasizing stability, customer service, and community involvement ("Good Neighbors").

Team Structure:

• Interns will likely be integrated into existing UX/Product Design teams within the Enterprise Technology division.

• These teams typically comprise UX Designers, Product Managers, Researchers, Engineers, and potentially Business Analysts.

• Collaboration is expected to be cross-functional, working with various departments to deliver technology solutions.

• Reporting will be to a designated intern mentor or a manager overseeing the intern program. Methodology:

• State Farm emphasizes a "Next Gen Good Neighbor" approach, integrating technology to enhance human connections and customer experiences.

• The company values clear thinking, learning by making, and sound judgment, suggesting a pragmatic and iterative approach to problem-solving.

• Design processes likely involve a mix of agile methodologies and structured product development lifecycles, with a focus on user feedback and data-driven decisions.

Company Website: https://www.statefarm.com/

📝 Enhancement Note: State Farm's culture is built on its "Good Neighbor" philosophy, implying a strong emphasis on integrity, community, and long-term relationships. Within Enterprise Technology, this translates to building reliable, user-friendly, and impactful solutions for agents and customers. The "Next Gen" initiative signals a commitment to innovation, particularly with AI.

📈 Career & Growth Analysis

Operations Career Level: Internship (Early Career/Student). This role is designed for students to gain foundational experience in UX Design within an enterprise technology setting.

Reporting Structure: Interns will report to a designated mentor or manager within the Enterprise Technology UX team. They will work closely with senior designers, product partners, and engineers, offering exposure to various levels of experience and expertise.

Operations Impact: While an intern role, the work is intended to have a real-world impact by contributing to the design of tools and experiences used by State Farm employees, agents, and customers. This provides an opportunity to see how design decisions translate into tangible improvements in user efficiency and satisfaction within a large organization.

Growth Opportunities:

• Skill Development: Hands-on experience with industry-standard UX tools (Figma) and emerging technologies (AI in design), alongside mentorship from experienced professionals.

• Networking: Opportunities to connect with designers, product managers, engineers, and other professionals across State Farm, building a professional network.

• Career Exploration: Exposure to the insurance and financial services industry and the role of technology and design within it, aiding in future career path decisions.

• Potential for Future Employment: Successful interns may be considered for full-time roles upon graduation, given State Farm's emphasis on identifying and nurturing talent.

📝 Enhancement Note: This internship is positioned not just as a learning experience but as a potential pathway to a full-time career at State Farm. The growth opportunities focus on practical skill acquisition, professional networking, and understanding the broader impact of technology in a large, established company.

🌐 Work Environment

Office Type: Hybrid. While many roles can be remote, the internship program includes mandatory in-person events and potential hub locations.

Office Location(s): Hub locations include Dunwoody, GA; Richardson, TX; Tempe, AZ; and Bloomington, IL. Qualified candidates outside these areas may be considered for 100% remote work, but travel to an assigned location for onboarding and events is expected.

Workspace Context:

• Interns will work in a collaborative environment, learning alongside experienced professionals.

• Access to relevant design tools and technology will be provided.

• The hybrid nature allows for flexibility but requires proactive communication and self-management.

• Opportunities to interact with various teams and stakeholders will be available, fostering a dynamic work experience.

Work Schedule: Standard business hours (Monday-Friday, 38.75 hours per week), with an expectation of full commitment throughout the 10-week program.

📝 Enhancement Note: The hybrid nature of the internship is a key feature, balancing the flexibility of remote work with the essential in-person collaboration and networking opportunities crucial for intern development. Candidates need to be aware of and prepared for travel requirements.

📄 Application & Portfolio Review Process

Interview Process:

• Application Submission: Submit via the State Farm career site by the deadline (expected to close 9/18/2026, but apply early).

• Round 1 Interview: Typically a screening interview, potentially with an HR representative or hiring manager, focusing on qualifications, motivation, and cultural fit.

• Round 2 Interview: May involve a design challenge or a more in-depth discussion about portfolio projects, design thinking, and problem-solving skills, often with senior team members.

• Final Evaluation: Focus on assessing design potential, collaboration skills, and alignment with State Farm's values and "Next Gen Good Neighbor" vision.

Portfolio Review Tips:

• Showcase Process: Clearly articulate your design process for each project, from understanding the problem to iterating on solutions. Use a structured approach (e.g., Problem, Research, Ideation, Design, Testing, Outcome).

• Highlight AI Integration: If possible, include projects that demonstrate your exploration of AI tools or human-AI interaction. Explain your thought process, challenges, and learnings.

• Demonstrate Figma Proficiency: Include examples of wireframes, prototypes, and visual designs created in Figma.

• Quantify Impact (if possible): Even for academic projects, try to explain the intended or achieved impact on the user or problem.

• Tailor to State Farm: Briefly mention why you are interested in State Farm and its "Good Neighbor" philosophy.

Challenge Preparation:

• Design Thinking Fundamentals: Be prepared to discuss how you approach user problems using design thinking principles.

• AI Interaction Concepts: Brush up on current trends and ethical considerations in human-AI interaction.

• Problem-Solving Scenarios: Practice articulating how you would tackle a hypothetical design challenge relevant to enterprise technology or customer service.

• Communication: Focus on clearly and concisely explaining your design decisions and thought process.

📝 Enhancement Note: The application process emphasizes a structured, multi-round interview approach. Portfolio review is critical, with a specific call-out for showcasing AI-related work. Preparation should focus on articulating design process and understanding State Farm's core values.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for wireframing, prototyping, and visual design. Proficiency is a requirement.

• AI Tools: Familiarity with Claude, Claude Design, ChatGPT Work, and ChatGPT Codex is expected. Regular hands-on use is a key requirement.

Analytics & Reporting:

• While not explicitly mentioned for interns, exposure to analytics tools for user research and design validation may occur. Understanding how to interpret data to inform design decisions is beneficial. CRM & Automation:

• Understanding how UX design integrates with broader enterprise systems, potentially including CRM and automation platforms, is an advantage.

📝 Enhancement Note: The explicit mention of Figma and specific AI tools (Claude, ChatGPT) are the primary technology requirements. This indicates a modern design stack with a strong focus on AI experimentation.

👥 Team Culture & Values

Operations Values:

• Good Neighbor Philosophy: Emphasizes integrity, empathy, community involvement, and customer focus in all endeavors.

• Next Gen Approach: Commitment to innovation, leveraging technology (including AI) to enhance experiences and strengthen connections.

• Learning by Making: Encourages hands-on experience, experimentation, and continuous learning.

• Clear Thinking & Sound Judgment: Values analytical skills, thoughtful decision-making, and a pragmatic approach to problem-solving.

• Diversity & Inclusion: Fosters a culture of respect, belonging, and equal opportunity, recognizing the strength of a diverse team.

Collaboration Style:

• Cross-functional Integration: Works closely with product managers, engineers, researchers, and business stakeholders to achieve shared goals.

• Mutual Respect & Integrity: Team interactions are built on trust, open communication, and a shared commitment to quality.

• Feedback Exchange: Encourages constructive feedback to drive continuous improvement in design and processes.

📝 Enhancement Note: State Farm's core values are deeply ingrained and influence how teams operate. For an intern, demonstrating alignment with these values—particularly "Good Neighbor," innovation, and collaborative spirit—will be important.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing AI Exploration with Established Systems: Learning to integrate novel AI features into a large, established enterprise technology infrastructure while ensuring reliability and user trust.

• Navigating Complex Stakeholder Needs: Understanding and designing for the diverse needs of internal employees, agents, and external customers within a regulated industry.

• Developing Design Skills in a Large Organization: Adapting design practices to meet enterprise-level standards for scalability, security, and accessibility.

• Time Management: Effectively managing workload and deliverables within a structured 10-week internship program.

Learning & Development Opportunities:

• Mentorship: Dedicated guidance from experienced UX designers and product professionals.

• Exposure to Enterprise-Scale Design: Understanding the complexities and best practices of designing for a large, established organization.

• AI in Design Exploration: Gaining practical experience with AI tools and understanding their impact on user experience design.

• Networking: Building professional connections across various departments within State Farm.

• Potential for Full-Time Conversion: Demonstrating strong performance can lead to future career opportunities.

📝 Enhancement Note: The internship presents opportunities to tackle challenges related to integrating new technologies like AI into established enterprise systems, a common hurdle in large corporations. This provides valuable experience in navigating complex organizational and technical landscapes.

💡 Interview Preparation

Strategy Questions:

• "Describe a user problem you encountered in a class project or personal experience, and how you used research and design to solve it. What was your process?" (Focus on your design thinking and problem-solving methodology).

• "How have you used AI tools like ChatGPT or Claude in your academic or personal work? What are their strengths and limitations from a user perspective?" (Prepare to discuss specific use cases and your critical evaluation of AI outputs).

• "Imagine you need to design a feature that uses AI to help an insurance agent manage customer inquiries more efficiently. What are some key considerations you would have regarding user control and trust?" (Think about user flows, feedback mechanisms, and error handling for AI-driven features). Company & Culture Questions:

• "Why are you interested in State Farm, and how do you see yourself embodying the 'Good Neighbor' philosophy in a UX design role?" (Research State Farm's mission and values).

• "Describe a time you had to collaborate with others on a project. What was your role, and how did you ensure effective communication and teamwork?" (Highlight your ability to work in a team and respect diverse perspectives).

• "How do you approach receiving and giving constructive feedback on designs?" (Demonstrate openness to iteration and collaboration). Portfolio Presentation Strategy:

• Structure: Organize your portfolio clearly, with distinct case studies for each project. Start with a compelling overview of the problem and your solution.

• Narrative: Tell a story for each project, guiding the interviewer through your process, decisions, and learnings.

• Visuals: Use high-quality visuals (wireframes, mockups, prototypes) to illustrate your work. Ensure they are legible and effectively communicate your design intent.

• AI Focus: If you have AI-related projects, dedicate specific slides or sections to them, clearly explaining your approach and any insights gained about human-AI interaction.

• Conciseness: Be prepared to present your key projects within a given timeframe, focusing on the most relevant and impactful work.

📝 Enhancement Note: Interview preparation should emphasize articulating the design process, demonstrating critical thinking about AI, and showcasing collaboration skills. The portfolio presentation is a key component, requiring a clear narrative and strong visual representation of work, especially any AI-related projects.

📌 Application Steps

To apply for this operations position:

• Submit your application through the application link on the State Farm career site.

• Curate Your Portfolio: Select 2-3 of your strongest projects that best demonstrate your UX design process, problem-solving skills, and any experience with AI tools. Ensure your portfolio clearly outlines the problem, your approach, design artifacts (wireframes, prototypes), and learnings.

• Tailor Your Resume: Highlight relevant coursework, projects, and any experience with Figma or AI tools. Use keywords from the job description such as "UX Designer," "Human-Computer Interaction," "Figma," "AI Tools," and "Prototyping."

• Prepare Your Presentation: Practice walking through your portfolio projects, focusing on clearly explaining your design decisions and process. Be ready to discuss your interest in State Farm and how you approach human-AI interaction.

• Research State Farm: Understand the company's mission, values ("Good Neighbor"), and its "Next Gen" initiative, especially regarding technology and AI. This will help you answer company-specific questions and articulate your cultural fit.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.