Sr. Product Designer

📍 Job Overview

Job Title: Sr. Product Designer

Company: Tithely

Location: Remote - USA

Job Type: Full Time

Category: Product Design / User Experience

Date Posted: 2026-11-02T22:06:34

Experience Level: 5-10 years

Remote Status: Remote - USA

🚀 Role Summary

• Lead end-to-end product design processes for complex church workflows, transforming them into clear and connected user experiences.

• Partner closely with Product Managers and Engineers to define product strategy, explore solutions, and make informed tradeoffs that align with business objectives.

• Champion user advocacy by conducting extensive user research, journey mapping, and usability testing to ensure products meet the real needs of church staff and members.

• Apply and evolve shared design systems and UX patterns to ensure consistency and scalability across Tithely's unified platform, encompassing giving, management, messaging, and web tools.

📝 Enhancement Note: This role is positioned as a Senior Product Designer within a fully remote, US-based SaaS company. The focus is on end-to-end design ownership, strategic product input, and leveraging AI tools within the design process, indicating a need for a candidate who can operate autonomously and influence product direction.

📈 Primary Responsibilities

• Own the complete design lifecycle from discovery through delivery, encompassing user research, journey mapping, user flows, wireframing, interactive prototyping, and creating production-ready UI assets.

• Shape the future of Tithely's unified platform by designing seamless and interconnected experiences across giving, church management, messaging, and web tools.

• Collaborate with product managers and engineers to deeply understand user problems, brainstorm innovative solutions, and make thoughtful design and technical tradeoffs.

• Partner with the Head of Design to prioritize design initiatives across multiple, interconnected product areas, ensuring strategic alignment.

• Lead research planning, customer interviews, and usability testing in close collaboration with the Customer Experience (CX) team, synthesizing findings to inform product priorities and enhance existing features.

• Deconstruct and simplify complex, multi-step workflows to ensure digital products are intuitive, accessible, and easy for church staff and members to adopt and utilize effectively.

• Apply and contribute to the evolution of shared design components and UX patterns to maintain a consistent and cohesive user experience across both web and mobile platforms.

• Integrate and experiment with AI tools and rapid prototyping methodologies to accelerate idea exploration, validate assumptions, and optimize overall design workflows.

• Act as a strong advocate for the user throughout the organization, ensuring design solutions align with strategic business outcomes and are technically feasible within the existing architecture.

• Lead constructive design critiques, encourage early and frequent sharing of work, and mentor fellow designers to elevate their craft and decision-making capabilities.

📝 Enhancement Note: The responsibilities highlight a blend of hands-on design execution and strategic leadership. The emphasis on "owning design work end-to-end" and "shaping the future of Tithely's unified platform" suggests significant autonomy and influence. The requirement to "deconstruct and simplify complex, multi-step workflows" is a critical skill for SaaS product design, particularly in mission-critical church operations.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a strong portfolio and demonstrable experience in product design are paramount, often indicative of a Bachelor's degree in Design, HCI, Computer Science, or a related field, or equivalent practical experience.

Experience: 5+ years of professional product design experience, with a strong emphasis on designing complex Software-as-a-Service (SaaS) applications that cater to multiple user roles and involve intricate workflows.

Required Skills:

• Strategic Thinking: Ability to connect design decisions directly to product goals, user needs, and the overall customer experience.

• Technical Proficiency: Aptitude for experimenting with and thoughtfully applying new tools, including AI, to enhance design output and efficiency.

• Effective Communication: Skill in articulating design decisions, rationale, and tradeoffs clearly and concisely to diverse audiences, including teammates, product managers, engineers, and senior leadership.

• Complexity Management: Proven ability to analyze, deconstruct, and simplify complex multi-step workflows and competing requirements into intuitive and user-friendly digital experiences.

• Collaboration: Demonstrated success in building robust partnerships with product managers, engineers, CX, and fellow designers to achieve shared goals.

• Customer Focus: Deep commitment to leveraging customer research, feedback, and usability testing to address the genuine needs of church staff and members.

• Visual & Interaction Design: Strong portfolio showcasing high-fidelity visual design, sophisticated interaction design, and a clear understanding of user-centered design principles.

• Figma Expertise: Advanced proficiency in Figma, including the creation and management of reusable components, interactive prototypes, and shared design libraries for scalable design systems.

• User Research & Synthesis: Proven experience in planning, executing, and synthesizing qualitative user research and usability testing to directly influence product roadmaps and feature development.

• Engineering Collaboration: Experience working closely with engineers for design reviews, conducting design quality assurance (QA), and successfully launching web and mobile products.

• Presentation Skills: Demonstrated ability to present design decisions and tradeoffs effectively to senior leadership and cross-functional stakeholders.

• Prioritization: Experience in managing and prioritizing design work across multiple, interconnected product areas.

• AI Tool Integration: Experience using AI tools within the design process, with concrete examples of how they have improved workflows or outcomes.

Preferred Skills:

• Direct experience designing software for the church sector, such as Church Management Software (ChMS), giving/fintech tools, or nonprofit-specific platforms.

• Familiarity with product analytics and behavioral data platforms (e.g., Mixpanel, Amplitude, FullStory, Pendo) for evaluating feature performance and informing design iterations.

• Previous experience in a design lead, mentor, or player-coach role within a collaborative product design team, demonstrating leadership potential.

📝 Enhancement Note: The qualifications emphasize a blend of core design craft, strategic thinking, technical aptitude (especially with Figma and AI), and strong soft skills for collaboration and communication. The preferred qualifications indicate a strong preference for domain expertise in the church tech or nonprofit sector, which can significantly accelerate impact.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio is mandatory, showcasing a strong command of visual and interaction design principles.

• Clearly articulate your specific role and contributions to key design decisions within each project presented.

• Demonstrate how user research and testing directly informed the shipped product work and design outcomes.

• Highlight examples of complex SaaS applications, multi-role user experiences, and intricate workflow designs.

• Include examples of design system components, interactive prototypes, and reusable library elements created in Figma. Process Documentation:

• Provide detailed case studies that outline your end-to-end design process, from initial discovery and user research to final delivery and post-launch analysis.

• Showcase how you deconstructed and simplified complex workflows, using user flows, wireframes, and interactive prototypes as evidence.

• Illustrate your approach to planning, executing, and synthesizing qualitative user research and usability testing.

• Include examples of how you collaborated with engineers for design QA and launch, and how you presented design decisions to stakeholders.

• Present examples of how you have applied or experimented with AI tools to enhance your design process or outcomes.

📝 Enhancement Note: The portfolio requirements are rigorous, demanding evidence of end-to-end ownership, research-informed design, complex problem-solving, and technical proficiency in Figma and AI. Candidates should prepare to walk through their process and demonstrate the impact of their design contributions.

💵 Compensation & Benefits

Salary Range: $130,000 - $160,000 / year

Benefits:

• Comprehensive health insurance coverage for employees and their families.

• Dental insurance to support oral health.

• Vision insurance for eye care needs.

• 401K retirement savings plan with potential company matching.

• Generous Paid Time Off (PTO) for rest and rejuvenation.

• Paid sick leave for health-related absences.

• Parental leave to support new parents.

• Additional benefits designed to ensure team members have the necessary support.

Working Hours: The role is full-time, typically implying a standard 40-hour work week. Given the remote nature, there may be flexibility in daily scheduling, but core collaboration hours will likely be expected.

📝 Enhancement Note: The salary range is competitive for a Senior Product Designer role in the US tech market, especially for a remote position. The benefits package is robust, emphasizing family care and work-life balance, which is attractive for long-term career commitments.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology, specifically focused on providing digital solutions for churches (SaaS). This includes areas like church management, online giving, communication, and web presence.

Company Size: Tithely is a growing company, likely falling into the mid-size range for a tech firm, which often implies a dynamic environment with opportunities for impact but also evolving processes.

Founded: While the founding date isn't provided, Tithely has established itself as a significant player in the church tech space, suggesting a history of innovation and adaptation to meet the needs of its niche market.

Team Structure:

• The design team is part of the broader Engineering/Product/Design department, reporting to the Head of Design.

• The Senior Product Designer will collaborate closely with Product Managers and Engineers, indicating a cross-functional, agile team structure.

• There is an expectation of mentorship, suggesting opportunities for senior designers to guide and develop junior talent within the team. Methodology:

• Data-Driven Design: Emphasis on using user research, customer feedback, and potentially product analytics to inform design decisions and measure impact.

• Agile Development: Partnership with Product Managers and Engineers suggests an agile or iterative product development process, requiring flexibility and rapid prototyping.

• Design Systems: Commitment to applying and evolving shared components and UX patterns highlights a focus on consistency, scalability, and efficiency in design.

• AI Integration: A forward-thinking approach to incorporating AI tools to enhance design workflows and explore innovative solutions.

Company Website: https://tithe.ly

📝 Enhancement Note: Tithely operates within a specialized but growing niche. The culture likely values efficiency, user-centricity, and technological adoption, particularly within the context of serving religious organizations. The "Head of Design" reporting structure suggests a dedicated design function with leadership.

📈 Career & Growth Analysis

Operations Career Level: Senior Product Designer. This level typically signifies a high degree of autonomy, ownership of significant product areas, and the ability to mentor others. It's a key individual contributor role with potential to influence product strategy and design direction.

Reporting Structure: Reports directly to the Head of Design. This provides a clear line of mentorship and strategic oversight, while also implying a collaborative relationship with Product Managers and Engineers on a day-to-day basis.

Operations Impact: The Senior Product Designer is expected to have a significant impact on the user experience of Tithely's unified platform. By simplifying complex church workflows and designing connected experiences, the role directly contributes to user adoption, satisfaction, and ultimately, the company's success in serving its target market. The role also influences product strategy through research insights and design proposals.

Growth Opportunities:

• Leadership Development: Potential to grow into a Design Lead role, managing specific product verticals or mentoring a larger team, especially given the "player-coach" preference.

• Specialization: Opportunity to deepen expertise in designing for the church tech/nonprofit sector, becoming a subject matter expert.

• Strategic Influence: Continued opportunity to shape product roadmaps and influence the strategic direction of Tithely's platform through strong design advocacy and research.

• Skill Enhancement: Continuous learning and application of new technologies, particularly AI tools, and advanced design system practices.

📝 Enhancement Note: The Senior Product Designer role at Tithely offers a clear path for impact and growth within a specialized tech niche. The emphasis on mentorship and strategic influence positions this as a role for an experienced designer looking to take on more responsibility and leadership.

🌐 Work Environment

Office Type: Fully distributed, 100% remote team. This offers maximum flexibility in terms of work location within the US.

Office Location(s): Remote within the United States. Travel is occasionally required (1-2 times per year), likely for team offsites or key strategy meetings. The company specifies employment is currently feasible in a list of specific US states.

Workspace Context:

• Requires a stable, dedicated workspace with reliable high-speed internet to ensure productivity and seamless participation in remote collaboration.

• The remote nature necessitates strong self-discipline, proactive communication, and effective use of digital collaboration tools.

• Opportunities for connection and collaboration will primarily be through digital channels (video conferencing, chat, project management tools).

Work Schedule: Full-time, implying a standard 40-hour work week. While remote work often offers flexibility, adherence to core business hours for team collaboration and meetings will be expected.

📝 Enhancement Note: The fully remote setup is a significant aspect of this role, appealing to candidates who value location independence. It requires candidates to be self-motivated and adept at asynchronous and synchronous remote communication.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Likely a review of resume and portfolio by a recruiter or hiring manager to assess basic qualifications and alignment.

• Portfolio Review & Design Discussion: A dedicated session with the Head of Design and potentially other senior designers. This will involve a deep dive into your portfolio, focusing on your process, decision-making, research methodologies, and your role in shipped products. Be prepared to discuss your Figma skills and any AI tool usage.

• Cross-Functional Collaboration Interview: An interview with a Product Manager and/or an Engineer to assess your ability to collaborate effectively, communicate design tradeoffs, and integrate design into the development lifecycle. Expect scenario-based questions about problem-solving and prioritization.

• Final Interview: Potentially with a higher-level leader (e.g., Head of Product or CTO) to discuss strategic alignment, leadership potential, and cultural fit.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 strong projects that best represent your experience with complex SaaS, end-to-end design, user research, and Figma. Prioritize projects that showcase your ability to simplify complex workflows.

• Tell a Story: For each project, clearly articulate the problem, your role, the process you followed (discovery, research, ideation, prototyping, testing, delivery), the solutions you designed, and the measurable impact or outcomes.

• Highlight Research & Impact: Emphasize how user research and testing informed your decisions and led to tangible improvements or successful product launches. Quantify impact where possible.

• Showcase Figma & AI: Be ready to demonstrate your Figma proficiency (design systems, prototyping) and provide specific examples of how you've used AI tools to enhance your design workflow or outcomes.

• Be Concise & Clear: Prepare concise explanations for each stage of your process. Focus on the "why" behind your design decisions.

Challenge Preparation:

• You may be given a small design challenge or asked to critique an existing product. Prepare to think critically about user needs, business goals, and technical constraints.

• Practice articulating your design thinking process verbally and potentially visually (e.g., sketching on a virtual whiteboard).

• Be ready to discuss how you would approach a complex workflow problem, such as simplifying a church giving process or a church management task.

📝 Enhancement Note: The interview process is likely to be thorough, focusing heavily on practical design skills, strategic thinking, and collaborative capabilities. A well-prepared, insightful portfolio is crucial for success.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for all aspects of design, including wireframing, prototyping, UI design, and managing design systems. Expect proficiency in advanced features like reusable components, interactive prototypes, and shared libraries.

• AI Design Tools: Candidates are expected to have experience using AI tools for idea generation, rapid prototyping, or workflow improvement. Specific tools may vary, but familiarity with the concept and application is key.

Analytics & Reporting:

• Product Analytics Platforms (Preferred): Familiarity with tools like Mixpanel, Amplitude, FullStory, or Pendo is preferred. This indicates an understanding of how to use data to evaluate feature performance and inform design decisions.

CRM & Automation:

• While not explicitly listed as a primary tool for the designer, understanding the context of CRM and automation within a SaaS business (like Tithely) can be beneficial for appreciating business objectives and user needs.

📝 Enhancement Note: Proficiency in Figma is a non-negotiable technical requirement. Experience with product analytics tools is a strong plus, indicating a data-informed approach to design. The explicit mention of AI tools highlights a commitment to modernizing design workflows.

👥 Team Culture & Values

Operations Values:

• User Advocacy: A core value centered around deeply understanding and serving the needs of church staff and members, ensuring products are intuitive, accessible, and valuable.

• Strategic Alignment: Design decisions are expected to be grounded in product goals and broader customer experience objectives, demonstrating a strategic mindset.

• Technical Savvy & Innovation: Encourages experimentation with useful tools, including AI, to improve design work and drive innovation.

• Effective Communication: Valuing clear, concise, and persuasive communication of design rationale and tradeoffs across all levels of the organization.

• Collaboration: Fostering strong partnerships and teamwork across product management, engineering, and design functions.

• Process Optimization: A drive to deconstruct and simplify complex workflows, creating efficient and usable experiences.

Collaboration Style:

• Cross-functional Partnership: The role emphasizes close collaboration with Product Managers and Engineers, suggesting a highly integrated product development process.

• Open Critique Culture: Expectation of leading and participating in thoughtful design critiques, sharing work early, and providing constructive feedback to peers.

• Mentorship & Knowledge Sharing: Senior designers are expected to mentor others, fostering a culture of continuous learning and skill development within the design team.

📝 Enhancement Note: The company culture appears to value a blend of user-centricity, strategic thinking, technical adoption, and strong interpersonal skills. The emphasis on collaboration and mentorship suggests a supportive yet high-performance design environment.

⚡ Challenges & Growth Opportunities

Challenges:

• Simplifying Complexity: The primary challenge will be translating intricate, multi-step church workflows into simple, intuitive, and accessible digital experiences for a diverse user base.

• Platform Consistency: Ensuring a seamless and connected user experience across Tithely's entire suite of products (giving, management, messaging, web tools) requires careful design system management and strategic thinking.

• Balancing User Needs & Business Goals: Effectively advocating for user needs while aligning design solutions with strategic business outcomes and technical constraints.

• Remote Collaboration Dynamics: Maintaining strong communication, collaboration, and team cohesion within a fully distributed team environment.

• Integrating AI Effectively: Identifying and implementing AI tools in a way that genuinely enhances the design process and delivers measurable value, rather than just adopting technology for its own sake.

Learning & Development Opportunities:

• Deep Domain Expertise: Opportunity to become a recognized expert in designing for the church technology sector.

• Leadership & Mentorship: Developing leadership skills through mentoring junior designers and potentially taking on lead roles for specific product areas.

• Advanced Design Systems: Contributing to and evolving sophisticated design systems for a growing SaaS platform.

• AI in Design Exploration: Being at the forefront of applying AI tools within the product design lifecycle.

• Strategic Product Influence: Gaining experience in directly influencing product strategy and roadmap decisions based on user insights and design expertise.

📝 Enhancement Note: The challenges are characteristic of a senior role in a growing SaaS company, requiring strong problem-solving skills and strategic thinking. The growth opportunities are substantial, offering paths for leadership, specialization, and innovation.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to simplify a complex, multi-step workflow. What was your process, and what was the outcome?" (Focus on your methodology, user research, and impact.)

• "How do you balance user needs with business objectives and technical constraints when designing a feature?" (Demonstrate your strategic thinking and negotiation skills.)

• "Walk us through a project in your portfolio where you used user research to significantly influence a product decision or outcome." (Be specific about your research methods and the resulting impact.)

• "How have you used AI tools in your design process? What benefits did they provide, and what were the limitations?" (Be ready to share concrete examples and your perspective on AI's role.)

• "How do you approach building and maintaining a design system across multiple products?" (Highlight your understanding of consistency, scalability, and collaboration.) Company & Culture Questions:

• "Why are you interested in designing for the church technology space, specifically Tithely?" (Research Tithely’s mission and values.)

• "How do you handle constructive criticism or disagreements on design decisions within a team?" (Showcase your collaboration and communication style.)

• "Describe your experience mentoring other designers." (Highlight your leadership potential and willingness to share knowledge.)

• "How do you stay updated on the latest design trends and technologies, particularly AI?" (Demonstrate your commitment to continuous learning.) Portfolio Presentation Strategy:

• Structure for Impact: Begin with a high-level overview of the project and your role, then dive into the problem statement, your research approach, key design decisions with rationale, prototypes/visuals, user testing insights, and finally, the measurable outcomes or impact.

• Figma & AI Showcase: Be ready to share your screen and demonstrate specific Figma components, prototypes, or interactions. If discussing AI, have clear examples of the prompts used and the generated outputs.

• Storytelling: Frame your projects as narratives. What was the challenge? How did you overcome it? What was the result?

• Conciseness: Be mindful of time. Practice delivering your presentations concisely, focusing on the most impactful aspects of your work.

• Engage Your Audience: Be prepared to answer questions throughout your presentation and engage in a dialogue about your design choices.

📝 Enhancement Note: Preparation should focus on demonstrating end-to-end ownership, strategic thinking, research-informed design, and strong collaboration skills. Being able to articulate your process, decisions, and impact with clarity and confidence, supported by your portfolio, will be key.

📌 Application Steps

To apply for this Senior Product Designer position:

• Submit your application through the provided Pinpoint HQ link.

• Portfolio Customization: Ensure your portfolio prominently features projects demonstrating complex SaaS design, end-to-end ownership, and your ability to simplify intricate workflows. Tailor your project selection and descriptions to align with Tithely's focus on church technology and user-centric design.

• Resume Optimization: Clearly highlight your 5+ years of product design experience, specific skills in Figma, user research, and any experience with AI tools or the church/nonprofit sector. Quantify achievements wherever possible.

• Interview Preparation: Practice articulating your design process and decision-making for your portfolio projects. Prepare specific examples for how you handle collaboration, feedback, and strategic problem-solving, particularly relating to complex workflows.

• Company Research: Thoroughly research Tithely's mission, products, and target audience. Understand their commitment to simplifying church operations through technology. This will inform your answers during interviews and demonstrate genuine interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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